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DID NORTON EXPOSE YOUR PRIVATE INFORMATION? ATTORNEYS INVESTIGATE SUSPECTED
PRIVACY VIOLATIONS

Last Updated on June 13, 2024


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AT A GLANCE

This Alert Affects: Anyone who provided their contact information, birth date,
Social Security number and/or credit card number while setting up Norton
LifeLock or any of the Norton services listed below within the past two years.
What’s Going On? Attorneys believe the company behind Norton, Gen Digital Inc.,
may illegally collect and share customers’ private information with a
third-party marketing company without consent. They’re now gathering affected
consumers to take legal action over these potential privacy violations.
Which Norton Services Are Included in the Investigation? Norton LifeLock; Norton
Spyware & Virus Removal; NortonLive Spyware & Virus Removal; Norton Mobile
Security for iOS; the Norton 360 app; Norton Secure VPN; Norton Utilities
Premium; Norton Utilities Ultimate; Norton Family; Norton Ultimate Help Desk;
Norton Computer Tune Up; and Norton Driver Updater.
What You Can Do If you provided your sensitive, personal information while
enrolling in any of the Norton services mentioned above within the past two
years, join others taking action by filling out the form linked below.
What Am I Signing Up For, Exactly? You’re signing up for what’s known as “mass
arbitration,” which involves hundreds or thousands of consumers bringing
individual arbitration claims against the same company at the same time and over
the same issue. This is different from class action litigation and takes place
outside of court.
Does This Cost Anything? It costs nothing to sign up, and the attorneys will
only get paid if they win your claim.
How Much Could I Get? While there are no guarantees, state and federal
wiretapping laws provide that consumers could be owed anywhere from $100 to
thousands of dollars for violations.


DID YOU SIGN UP FOR NORTON LIFELOCK OR ANY OTHER NORTON SERVICES LISTED ON THIS
PAGE?

If so, join others taking action. It doesn’t cost anything, and all you have to
do is fill out a quick form using the link below.

Sign Up Today



Attorneys working with ClassAction.org suspect that Gen Digital Inc., the
company behind Norton and formerly known as NortonLifeLock Inc., may be
illegally sharing consumers’ data and are now investigating possible legal
action.

Specifically, they believe Norton may be using an online tracking tool that
secretly collects information about certain users as they navigate its websites
and apps and sends this data to marketing company Quantum Metric without
consent.

It’s possible that these transmissions may expose highly sensitive information
customers provide when enrolling in Norton’s services, such as their names,
addresses, phone numbers, Social Security numbers, or credit card numbers.

Have you paid for any of the following services within the past two years?


 * Norton LifeLock;
 * Norton Spyware & Virus Removal;
 * NortonLive Spyware & Virus Removal;
 * Norton Mobile Security for iOS;
 * Norton 360 app;
 * Norton Secure VPN;
 * Norton Utilities Premium;
 * Norton Utilities Ultimate;
 * Norton Family;
 * Norton Ultimate Help Desk;
 * Norton Computer Tune Up; or
 * Norton Driver Updater.

If you also provided your contact information, birth date, Social Security
number and/or credit card number while setting up any of these services, join
others taking action by filling out this quick, secure form.




HOW COULD NORTON BE SHARING DATA WITH QUANTUM METRIC?

Many website and app operators gather data about users through invisible
tracking tools that operate in the background.

For instance, web-tracking code provided by Quantum Metric, which can be
embedded on any webpage, can be programmed to record every action a visitor
takes, such as the buttons they click, the searches they perform and the content
they view. In general, the data collected by a website through Quantum Metric’s
software can be used by the site operator to better target advertisements to
their users.

In this case, attorneys are specifically looking into whether Norton is tracking
users as they purchase its cybersecurity services and sending Quantum Metric the
private information they submit to complete these transactions.

Attorneys believe that Norton’s suspected data-sharing practices may violate
certain wiretapping laws, which prohibit the interception and disclosure of an
individual’s electronic communications without their permission. 




IS THIS A LAWSUIT? WHAT AM I SIGNING UP FOR, EXACTLY?

You are not signing up for a lawsuit, but rather a process known as mass
arbitration. This is a relatively new legal technique that, like a class action
lawsuit, allows a large group of people to take action and seek compensation
from a company over an alleged wrongdoing. Here is a quick explanation of mass
arbitration from our blog:

> [M]ass arbitration occurs when hundreds or thousands of consumers file
> individual arbitration claims against the same company over the same issue at
> the same time. The aim of a mass arbitration proceeding is to grant relief on
> a large scale (similar to a class action lawsuit) for those who sign up.”

The terms of use for Gen Digital’s websites contain both a class action
waiver and an arbitration clause requiring visitors to resolve disputes through
arbitration, a form of alternative dispute resolution that takes place outside
of court before a neutral arbitrator, as opposed to a judge or jury. It’s for
this reason that attorneys working with ClassAction.org have decided to handle
this matter as a mass arbitration rather than a class action lawsuit.




HOW MUCH DOES THIS COST?

It costs nothing to sign up, and you’ll only need to pay if the attorneys win
money on your behalf. Their payment will come as a percentage of your award.

If they don’t win your claim, you don’t pay.




HOW MUCH MONEY COULD I GET?

There are no guarantees as to how much money you could get or whether your claim
will be successful. However, certain state and federal privacy laws provide that
consumers whose rights were violated may be owed anywhere from $100 to thousands
of dollars.




SIGN UP AND TAKE ACTION 

Did you provide your contact information, birth date, Social Security number
and/or credit card number to enroll in Norton LifeLock or any of the Norton
services listed on this page within the past two years? If so, join others
taking action by filling out this quick, secure form.



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DID YOU SIGN UP FOR NORTON LIFELOCK OR ANY OTHER NORTON SERVICES LISTED ON THIS
PAGE?

If so, join others taking action. It doesn’t cost anything, and all you have to
do is fill out a quick form using the link below.

Sign Up Today


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writers) with years of experience in the legal industry.

We work closely with class action and mass tort attorneys across the country and
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