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LEGAL
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PRIVACY STATEMENT
Capital International Asset Management (Canada), Inc. considers the privacy of
the personal information in its control to be of fundamental importance. This
Privacy Statement explains the purposes for which we collect, use, share and
otherwise process your personal information:
1. As a visitor of this website;
2. In connection with your investment in investment funds offered by us or our
affiliates;
3. In connection with your business relationship with us or our affiliates; or
4. In connection with your interest in a career with us or our affiliate.
What personal information do we collect?
Personal information, as used in this Privacy Statement, means information about
an individual that allows that individual to be identified.
We ask for consent to collect, use or disclose your personal information, except
in specific circumstances where collection, use or disclosure without consent is
authorized or required by law. Where your relationship with us is initiated by
your agent, such as a dealer firm or your advisor, we rely on your dealer or
advisor to obtain your consent to share your personal information with us.
We only collect personal information that is reasonably necessary for us to
provide our products and services to you, to manage our relationship with you or
to manage our business operations. If you do not provide the information that we
ask for, we may not be able to provide the products or services you have
requested or establish and/or maintain a relationship with you.
The personal information we collect about you depends on your dealings with us.
If you are a client or otherwise deal with us in your individual capacity,
including to invest in our investment funds or as a prospective employee, we
collect the following categories of personal information about you:
* Contact information such as your name, address and telephone number or email
address.
* Personal details such as age, date of birth, gender, citizenship, occupation,
and marital status, details relating to your immediate family members and
connections to senior political officials.
* Identification documents such as your passport or driver’s licence, as
permitted by law, to address client identification requirements.
* Government-issued identification numbers such as a social insurance number,
tax identification number, or health card number, as permitted by law, to
address anti-money laundering, tax reporting or know your client requirements
under applicable laws and regulations.
* Financial information such as your source of funds and investment experience
required to meet our regulatory requirements under applicable laws and
regulations.
* Information based on your relationship with us. If you deal in the capacity
of an officer, director, principal or employee of one of our clients, we
collect contact information, information on your role, position, title and
certain identifying information to meet our regulatory obligations. We also
request sensitive personal information from associates and prospective
employees. In addition to the foregoing types of personal information, we
also collect information about memberships of a professional or trade
association, criminal records, health information or medical history.
* Information collected when you visit our website: your online identifier (IP
address) and your contact details where you register for any of our events or
services online.
How do we collect your personal information?
Personal information we collect about you comes either from information that you
provide to us or that is otherwise obtained during our relationship with you.
We may obtain information when you call or write to us or, if you are an
investor, we may obtain information through your financial advisor or, if you
have a user profile to log into the financial advisor section of our website, we
may collect information related to your use of our website. For clients,
associates, or prospective employees, we obtain personal information from you
through application processes and forms.
We also obtain personal information from our agents or service providers acting
on our behalf, from third parties authorized to provide us with that
information, such as agencies used to complete due diligence checks, third
parties that provide identity verification services and from third parties who
provide services to you, such as your financial advisor. For example, your
financial advisor may provide us with your personal information in order to
establish a relationship with us. This could include personal and contact
details, and identification documents. We may also collect personal information
about you through social media, subscription services, sanctions lists, public
registers, or other publicly accessible sources.
We will not disclose any personal information except in the limited
circumstances set out below. Any personal information disclosed to us will be
retained for as long as it is needed to meet any contractual obligations,
provide the requested services to you or to comply with applicable legal or
regulatory obligations.
We do not generally collect and/or use your sensitive personal information
except where required and necessary for compliance with a legal or regulatory
obligation, where you have made such information publicly available or where we
have obtained your consent.
What do we do with the personal information we collect?
We collect and use your personal information to the extent required to provide
our products and services to you as our customer, manage our relationship with
you and/or to manage our business operations. What we do with the personal
information that we collect depends on your relationship with us and includes:
* Verifying your identity
* Evaluating and processing your application, accounts, transactions and
reports
* Providing you with ongoing services and information related to the products,
services and accounts you have with us
* Managing our business operations, including for analyzing activities to help
us improve the products and services we offer and for internal training
purposes
* Confirming your employment and educational background and considering your
suitability for current or future roles with us during the recruitment
process
* Managing the employment relationship with our employees
* Managing risks to our clients and us, including against fraud and errors,
exercising and defending our legal rights, and/or assisting with
investigations, complaints, regulatory requests, and litigation
* Complying with legal and regulatory requirements, including the requirements
of self-regulatory organizations
Automated decision-making
An automated decision-making process is a process through which a decision is
made solely by automated means, without any human involvement. We will only
engage in automated decision-making in accordance with applicable laws, where it
is necessary to enter, or to perform, a contract with you, or where you have
given your explicit consent. If we use automated decision-making, we will
provide you with information on the personal information used to make such a
decision and you may submit your observations on that decision.
Cookies
We use cookies to track the number of users who visit the public areas of our
website and may also record the location of your computer on the internet for
systems administrative and trouble-shooting purposes, as well as to report
aggregate information. We also collect and store certain navigational and
transactional information, such as page hits, the PDF files you view, and the
times and ways you use this website. We use navigational information to
personalize our website, for programing, editorial and financial research and to
offer new content that is useful to our users. For the use of cookies on our
website, please see our Cookie Policy.
Targeting or Advertising Through Interest-Based Advertising
We partner with third parties to provide targeted advertising services that are
customized based on your online activities over time and across unaffiliated
websites (Interest-Based Advertising). These third parties may use cookies and
web beacons to collect information about your activity on our website and they
may combine it with information about your activity on other, unaffiliated
websites. For example, third parties may use the fact that you visited our
website to target ads for Capital Group services to you on non-Capital Group
websites. In addition, our third-party advertising providers may use
information about your use of our website to help target non-Capital Group
advertisements based on your online activity in general.
For information about Interest-Based Advertising and how to opt out, please
visit:
* Network Advertising Initiative (NAI) opt-out page, available at
www.networkadvertising.org/choices; or
* Digital Advertising Alliance consumer choice page here
When do we disclose and transfer your personal information?
We do not sell any personal information to third parties.
We may disclose or transfer, in confidence, your personal information to third
party service providers for services that include the preparation and mailing of
client documents on our behalf and for other services such as data processing,
information technology, and advertising or marketing services.
We use other Capital Group companies (this means our ultimate holding company
and all its subsidiaries), located outside Canada, including the United States
and European Union, to manage your entire relationship with us, including
servicing any accounts or products with us and maintaining consistent
information about you, to manage and assess our risks and business operations
and to comply with legal and/or regulatory requirements.
The personal information we share and/or transfer continues to be subject to
applicable Canadian laws and the laws of the service providers’ jurisdiction of
business. We require our service providers to protect the personal information
we entrust to them and only use it for the limited purpose of providing their
services to us. You should be aware that as some of our service providers are
located outside Canada, your personal information may potentially be accessible
to governmental, national security, law enforcement and other regulatory
authorities of the foreign jurisdiction in accordance with the laws of the
jurisdiction.
We may also share your personal information with other financial institutions
and government organizations and, if you invest in our funds, your financial
advisor. We only share information that is necessary to provide services to you
or to meet our legal and regulatory obligations, such as for tax reporting
purposes. We may need to disclose your personal information to our auditors
and/or professional advisers to meet our statutory, audit and risk management
requirements, to obtain professional advice or to establish, exercise or defend
any legal claims, or in response to a legal or regulatory request or
requirement. We may also share your personal information with certain
government entities in the event we reasonably believe your personal information
has been compromised and reporting to such entity may reduce or mitigate the
risk of significant harm to you.
How do we protect your personal information?
We maintain appropriate physical, electronic and procedural safeguards to
protect your personal information against accidental or unauthorized loss or
access. Within Capital Group and among our service providers, we seek to
restrict access to personal information to those persons who need it to provide
products and services to you. These measures reflect our commitment to
maintaining the privacy and confidentiality of your personal information.
How long do we keep your personal information?
We will only keep your personal information for as long as we need it to fulfil
the purposes for which it is collected or otherwise processed, including to
fulfil our contractual, legal, accounting, tax, or regulatory obligations, or to
effectively manage our operations and our relationship with individuals. Where
we keep your personal information for compliance with legal and regulatory
obligations in accordance with applicable laws, we keep your personal
information for the duration required under applicable laws and regulations.
These retention periods may be extended if we need to preserve your personal
information in connection with litigation, investigations or proceedings.
At the end of the retention period, we will securely dispose of the personal
information, in accordance with applicable privacy legislation and Capital
International Asset Management's internal policies and procedures.
What are your rights relating to your personal information?
You may have one or more of the following rights under applicable privacy
legislation:
* The right to withdraw consent. Withdrawal of your consent partially or fully
to our collection, use and/or disclosure of your personal information may
limit our ability to provide services or products to you. Please contact us
for more information;
* The right to request a copy of your personal information held by us;
* The right to request corrections to your personal information held by us;
* The right to request information related to automated decision-making
processes that resulted in a decision;
* The right to submit observations on decisions based exclusively on automated
processing to a person with authority to review the decision;
* The right, in limited circumstances, to request that your personal
information not be disseminated; and
* The right of data portability.
Individuals wishing to exercise these rights should contact us as set out
below. We will respond to your request within 30 days of receiving it.
You can withdraw your consent for us to use your personal information for
marketing purposes by using the unsubscribe option in our electronic
communications with you or by contacting us to request that we not use your
personal information for this purpose.
How can you contact us?
If you have any questions about this Privacy Statement or want to exercise any
of your rights set out above, you can contact us at:
Investors or advisors:
Telephone: (888) 421-5111
Privacy Officer:
Email: CIAMprivacy@capgroup.com
COOKIE POLICY
We recognize the importance of data privacy. To fulfil our transparency
obligation, please find below information about how we use cookies on our
websites. You have the option to disable or opt-out of them. Should you choose
not to do so, we assume that you agree to accept cookies we use on our websites.
What are cookies?
Cookies are small text files that are stored on your device when you visit
certain web pages. They can enhance a visitor’s experience when navigating a
website and provide valuable feedback such as information regarding a visitor’s
page views, downloads and technology preferences. They are commonly downloaded
to your computer or mobile device by websites that you visit in order to enable
the website to tag your computer/ device and recognize it as you move around the
site (and potentially when you return later).
Cookies may be temporary (or “session”) cookies, which are only in use while you
visit our website and are deleted when you close your browser, or permanent
cookies, which stay on your device’s permanent storage after you leave our
website until you delete them manually or your browser deletes them after a
period of time.
Cookies that are set by us are called first-party cookies. We also use
third-party cookies, which are cookies from a domain different than the domain
of the website you are visiting.
How and what cookies do we use?
We use cookies to track the number of users who visit the public areas of our
website and may also record the location of your computer on the internet for
systems administrative and trouble-shooting purposes, as well as to report
aggregate information. We also collect and store certain navigational and
transactional information, such as page hits, the PDF files you view, and the
times and ways you use this website. We use navigational information to
personalize our website, for programing, editorial and financial research and to
offer new content that is useful to our users.
We use the following categories of cookies on our website. For more information
on how we collect and use information that is identifiable to you, please refer
to our Privacy Policy.
ESSENTIAL COOKIES
These cookies are essential for parts of our website to operate. They enable you
to move around our website and allow us to recognize you within our website so
that we can provide you with the service that you have asked for. These cookies
cannot be switched off in our systems, and are not able to track your browsing
activity on other websites.
FUNCTIONALITY COOKIES
These cookies help us customize our site content based on your preferences. They
remember choices you make such as identifying yourself as a particular investor
type (Individual or Institutional), your language, the country you visit our
website from and any changes you make. The information these cookies collect may
be anonymized and they cannot track your browsing activity on other websites.
PERFORMANCE COOKIES
These cookies collect anonymous information on how you use our website to help
us improve areas such as navigation. For example, we use these cookies to help
us understand how you arrive at our website, browse or use our website and
highlight areas where we can improve. The information stored by these cookies
never show personal details from which your identity can be established.
ADVERTISING COOKIES
We may use data collected to customize advertisements to you in other sites you
browse on the web.
THIRD-PARTY WEBSITE COOKIES
When using our website, you may be directed to other websites for such
activities as surveys, for job applications, and to view content hosted on those
sites such as an embedded video or news article. These websites may use their
own cookies. We do not have control over the placement of cookies by other
websites you visit, even if you are directed to them from our website.
Managing cookies
To manage your cookies you can also use our automated/online tool which is
available by clicking located at the bottom right hand side of your screen.
Alternatively, please follow the below instructions to manually control your
cookies.
The instructions for amending cookies will depend on the operating system and
web browser you are using. For instructions on how to accept or reject cookies,
consult your browser's 'Help' section. Most recent browsers provide the
flexibility to reject all cookies, accept all cookies, or accept cookies only
from websites you trust. You'll also find instructions on how to delete any
cookies that already exist on your computer. If your current browser does not
provide the flexibility you want in setting preferences for cookies, consider
downloading a more recent version.
To learn more about what cookies are set up on your computer or mobile device as
you browse the web, visit www.allaboutcookies.org.
SOCIAL MEDIA TERMS OF USE
LinkedIn is owned by a third party unaffiliated with Capital International Asset
Management (Canada), Inc. (“CIAM”), an affiliate of Capital Group or its
subsidiaries. Our LinkedIn site is governed by LinkedIn’s User Agreement and
privacy policies. We encourage you to follow us on LinkedIn and other social
media channels and to read our terms as set out below.
* Capital Group is not responsible for any content found on LinkedIn or linked
websites. Our organization does not endorse, recommend or adopt any content
on LinkedIn or linked websites other than content posted by Capital Group.
Use these sites at your own risk after carefully reviewing their terms of use
and privacy policies.
* Shares and likes of fan posts are not an endorsement by Capital Group and do
not represent the views of our organization.
* Opinions, statements or views expressed by Capital Group are subject to
change and should not be taken as investment advice or recommendations. The
use of the “follow” function is not intended to constitute an endorsement or
testimonial of the account followed. Additionally, follows, replies or links
to third-party content do not constitute an endorsement by Capital Group of
an individual or entity.
* Capital Group reserves the right to block any follower who posts or links
content that we deem inappropriate or offensive or constitutes a testimonial,
advice, recommendation, or advertisement for securities, products or
services, or is promotional in nature. We also reserve the right to block
followers whose LinkedIn pages contain offensive or inappropriate content or
serve as promotional sites.
* While we encourage you to connect with us, please refrain from posting
anything personal or account-related. Our service centre at (866) 805-8407
can answer account-related questions and is available Monday through Friday
between 9:00 a.m. and 7:00 p.m. Eastern Time (except on holidays).
ACCESSIBILITY
Capital International Asset Management (Canada), Inc. (CIAM) is committed to
meeting its current and ongoing obligations under the Accessibility for
Ontarians with Disabilities Act, 2005 (AODA) and the AODA accessibility
standards as well as the Ontario Human Rights Code respecting accessibility and
no discrimination based on physical or mental disabilities. CIAM is committed to
excellence in serving all clients including people with disabilities. Our
Accessibility Policy and Accessible Client Service Policy can be found here. If
you wish to provide feedback on the services we provide to people with
disabilities, you can call (888) 421-7979.
Questions or comments about your investments in the Capital Group funds should
be directed to your financial advisor.
All Capital Group trademarks are owned by The Capital Group Companies, Inc. or
an affiliated company in Canada, the U.S. and other countries. All other company
names mentioned are the property of their respective companies.
Capital Group funds are offered in Canada by Capital International Asset
Management (Canada), Inc., part of Capital Group, a global investment management
firm originating in Los Angeles, California in 1931. Capital Group manages
equity assets through three investment groups. These groups make investment and
proxy voting decisions independently. Fixed income investment professionals
provide fixed income research and investment management across the Capital
organization; however, for securities with equity characteristics, they act
solely on behalf of one of the three equity investment groups.
The Capital Group funds offered on this website are available only to Canadian
residents.
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