support.raider.io
Open in
urlscan Pro
52.33.193.40
Public Scan
Submitted URL: http://support.raider.io/
Effective URL: https://support.raider.io/
Submission: On October 24 via api from US — Scanned from DE
Effective URL: https://support.raider.io/
Submission: On October 24 via api from US — Scanned from DE
Form analysis 1 forms found in the DOM
GET /
<form id="search_form" autocomplete="off" action="/" accept-charset="UTF-8" method="get">
<label for="q" style="opacity: 1;">Search for a topic or article...</label>
<input type="text" name="q" id="q" onkeyup="if (this.timeout) { clearTimeout(this.timeout) } that = $jq(this); this.timeout = setTimeout(function() { that.parent().trigger('submit'); }, 800);" autocomplete="off"
aria-label="Search for a topic or article...">
<script>
//<![CDATA[
$jq(function() {
$jq("label").inFieldLabels({
fadeOpacity: 0.8
});
});
$jq('#search_form').on('submit', function(e) {
e.preventDefault();
$jq('#search_form').addClass('searching');
var brand = $jq('#_brand').val();
var value = $jq('#search_form').find('input[type="text"]').val();
var url = '/search.json?q=' + encodeURIComponent(value)
if (brand) {
url = url + '&_brand=' + encodeURIComponent(brand)
}
if ($jq(document.body).hasClass('popup')) {
url = url + '&popup=1'
}
$jq.ajax({
dataType: "json",
url: url,
success: function(data) {
$jq('#search-drop').replaceWith(data.content);
$jq('#search_form').removeClass('searching');
$jq('#search_form').find('input[type="text"]').focus();
if (window.URLSearchParams && window.history && window.history.replaceState) {
var searchParams = new URLSearchParams(window.location.search);
searchParams.set("q", data.query);
var url = location.pathname + '?' + searchParams.toString();
window.history.replaceState({}, document.title, url);
}
}
})
});
//]]>
</script>
</form>Text Content
WELCOME TO OUR HELP SITE Search for a topic or article... ⚠️PLEASE READ BEFORE SUBMITTING A TICKET⚠️ 1 article in this Topic * ⚠️Please Read Before Submitting a Ticket⚠️ CURRENT ISSUES 2 articles in this Topic * How come my +15 doesn't rank but a +2 does? * ⚠️⚠️Help my runs are being applied to my old character!!⚠️⚠️ MYTHIC PLUS SEASON TRANSITION 2 articles in this Topic * The scoring system has changed! * Why Isn't My New Season Mythic Plus Score Showing? RECRUITMENT 10 articles in this Topic * How does the Raider.IO Addon Recruitment feature work? * How do I create a Looking for Guild profile for my character(s)? * How do I Create a Looking for Mythic Plus Profile for my Character(s)? * How do I delete my Recruitment profile? * How do I recruit players for my guild using Raider.IO's recruitment system? * How do we choose which Recruitment profile to show? * How often does Recruitment information on the addon tooltip update? See all articles in Recruitment → ⚠️ MY MYTHIC+ RUNS ARE MISSING! ⚠️ 2 articles in this Topic * My M+ progress is updating, but my gear and last-scanned time is not. * Why aren't my recent runs showing up on the site? GUILDS 2 articles in this Topic * How do I set custom ranks for my Guild? * I recently server transferred my guild. Is there a way for me to transfer the guild ranking and settings over? SERVER/FACTION TRANSFER OR RENAME 2 articles in this Topic * How do I keep M+ Score after transfer / rename / faction / race change? * I am planning to transfer or rename, how do I ensure my Mythic Plus Score is copied? RAIDER.IO ADDON AND CLIENT 19 articles in this Topic * How do I install the RaiderIO Client? * Why can I not see my character in the addon? * Why doesn't the addon show my score? * How do I show my main's score/progress on my alt? * This addon is using too much memory. How can I reduce it? * Why is this addon updated so frequently? * AddOn Keeps Saying It Is Out Of Date See all articles in Raider.IO Addon and Client → RAIDER IO SCORE AND RAID PROGRESS 8 articles in this Topic * Incorrect raid progression/kill in the tooltip * My Alt character won't show the stats for my Main character on the Addon Tooltip * My main mythic + score for the previous season is no longer showing, but my current season main score is * The number of kills I have for a Boss is not accurate on the Addon * Tooltip not showing in game * What are the activity requirements? * What are the minimum requirements for my character to be included in the addon? See all articles in Raider IO Score and Raid Progress → MYTHIC PLUS 9 articles in this Topic * How do you rank Mythic+ Keystone runs? * How do you rank characters for Mythic+? * I completed a Mythic Plus run recently but it's not showing up. Where can I find it? * I don't see my characters role or main’s score in game. * How does the Mythic+ Leaderboard/API Capacity work? * I completed two keystones for the same dungeon, but Raider.IO only logged the higher key. Where is the other? * I had a leaver in one of my Mythic + runs. Am I able to remove that run from the leaver's profile? See all articles in Mythic Plus → RAIDING 4 articles in this Topic * What is the Raider.IO method for determining a guild kill? * Why can't I see kill times and raid comps for Heroic/Normal in Trial of Valor or The Emerald Nightmare? * Why are Chinese guilds not shown in raiding progression? * I raid with another guild. Individually we don’t have enough members to earn a kill - what can we do? BATTLE.NET 5 articles in this Topic * Can I link my US and EU Battle.Net accounts together? * How do I link my Battle.Net Account? * Unable to link Battle.Net Account: Getting 504 or 502 Bad Gateway * When I try to link my Battle.Net account it keeps linking the wrong account * When I try to link my Battle.Net account it keeps linking to the wrong region GENERAL 5 articles in this Topic * What is Raider.IO? * I have an idea for a feature or a bug to submit, how can I reach the admins of Raider.IO? * Where'd you get your logo? * What's going on with the .IO domain? * Does Raider.IO Support Classic Mode? PATREON 3 articles in this Topic * How do I claim my Patreon Discord rewards? * I like Raider.IO and would like to show my support! What can I do? * I've made a pledge on Patreon, how do I claim my rewards? RAIDER.IO ACCOUNT 5 articles in this Topic * Can I have multiple Battle.net accounts attached to the same Raider.IO account? * Checklist for Returning Players * How can I make characters private or hide them in the addon? * How do I reset my password? * Steps to reset your Battle.net to Raider.IO Connection CLAIMING CHARACTERS/ MAINS & ALTS 1 article in this Topic * How do I mark a character as my Main / why is my alt not displaying my Mains information? MYTHIC PLUS TEAMS 2 articles in this Topic * How do I leave a Mythic + Team? * How Many Players Can I Add to my Mythic Plus Team? SEARCH ENGINE 3 articles in this Topic * My Character/Guild Doesn't Have Alt Codes, But I See Results with Alt Codes * Search Engine Quick Search Tips and Tricks * Why Isn't My Character Showing in the Quick Search? WIDGETS 1 article in this Topic * Guild Progression is Frozen on Boss Progress Widget AUTO ROUTE CREATOR 5 articles in this Topic * Can I Change Who is able to View my Routes? * How Do I Export a Route to Method Dungeon Tools (MDT)? * How do I view a Route on Keystone.Guru? * What is the Auto Route Creator? * Who is the Auto Route Creator feature available to? CHARACTERS 1 article in this Topic * "Your character is missing essential API data" message is displayed on my character page REPLAY SYSTEM 3 articles in this Topic * How do I turn off the Mythic+ Replay System? * Replay System UI Overview * Replay System Website Options WEBHOOKS (DISCORD ALERTS) 2 articles in this Topic * How Do I Delete a Discord Alert from my Discord Server? * How do I set up Discord Alerts? MISCELLANEOUS 1 article in this Topic * My character is no longer showing in the add-on after not playing it for a while! CONTACT US Not finding what you're looking for? Contact Us Directly We run on re:amaze