support.nextpointe.com Open in urlscan Pro
23.20.94.143 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://support.nextpointe.com/
Effective URL:
https://support.nextpointe.com/support/home
Submission: On March 08 via automatic, source certstream-suspicious (March 8th 2022, 4:02:21 pm UTC) — Scanned from DE

Summary HTTP 51 Redirects Links 1 Behaviour Indicators

Summary

This website contacted 11 IPs in 2 countries across 7 domains to perform 51 HTTP transactions. The main IP is 23.20.94.143, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.nextpointe.com.
TLS certificate: Issued by R3 on February 7th 2022. Valid for: 3 months.

This is the only time support.nextpointe.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 3	23.20.94.143 23.20.94.143	14618 (AMAZON-AES) (AMAZON-AES)
9	65.9.85.6 65.9.85.6	16509 (AMAZON-02) (AMAZON-02)
1	2a00:1450:400... 2a00:1450:4001:827::200a	15169 (GOOGLE) (GOOGLE)
10	54.204.31.120 54.204.31.120	14618 (AMAZON-AES) (AMAZON-AES)
1	52.216.233.141 52.216.233.141	16509 (AMAZON-02) (AMAZON-02)
7	2a00:1450:400... 2a00:1450:4001:803::2003	15169 (GOOGLE) (GOOGLE)
13	65.9.78.5 65.9.78.5	16509 (AMAZON-02) (AMAZON-02)
1	65.9.78.98 65.9.78.98	16509 (AMAZON-02) (AMAZON-02)
2	65.9.78.33 65.9.78.33	16509 (AMAZON-02) (AMAZON-02)
3	52.216.76.244 52.216.76.244	16509 (AMAZON-02) (AMAZON-02)
51	11

3 23.20.94.143 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-23-20-94-143.compute-1.amazonaws.com

support.nextpointe.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

9 65.9.85.6 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-85-6.ams1.r.cloudfront.net

assets7.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets3.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets8.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets5.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets10.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets4.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets1.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:827::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

10 54.204.31.120 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-204-31-120.compute-1.amazonaws.com

wchat.freshchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.216.233.141 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 2a00:1450:4001:803::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

13 65.9.78.5 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-78-5.ams1.r.cloudfront.net

assetscdn-wchat.freshchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 65.9.78.98 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-78-98.ams1.r.cloudfront.net

rts-static-prod.freshworksapi.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 65.9.78.33 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-78-33.ams1.r.cloudfront.net

439769860392108.webpush.freshchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 52.216.76.244 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1-w.amazonaws.com

fc-use1-00-pics-bkt-00.s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
25	freshchat.com wchat.freshchat.com — Cisco Umbrella Rank: 9831 assetscdn-wchat.freshchat.com — Cisco Umbrella Rank: 16963 439769860392108.webpush.freshchat.com	724 KB
9	freshdesk.com assets7.freshdesk.com — Cisco Umbrella Rank: 55238 assets3.freshdesk.com — Cisco Umbrella Rank: 56478 assets8.freshdesk.com — Cisco Umbrella Rank: 55395 assets5.freshdesk.com — Cisco Umbrella Rank: 55258 assets10.freshdesk.com — Cisco Umbrella Rank: 55685 assets4.freshdesk.com — Cisco Umbrella Rank: 55287 assets1.freshdesk.com — Cisco Umbrella Rank: 55293	410 KB
7	gstatic.com fonts.gstatic.com	75 KB
4	amazonaws.com s3.amazonaws.com fc-use1-00-pics-bkt-00.s3.amazonaws.com — Cisco Umbrella Rank: 28687	53 KB
3	nextpointe.com 1 redirects support.nextpointe.com	25 KB
1	freshworksapi.com rts-static-prod.freshworksapi.com — Cisco Umbrella Rank: 10680	25 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 35	1 KB
51	7

	Domain	Requested by
13	assetscdn-wchat.freshchat.com	wchat.freshchat.com assetscdn-wchat.freshchat.com
10	wchat.freshchat.com	support.nextpointe.com wchat.freshchat.com assetscdn-wchat.freshchat.com
7	fonts.gstatic.com	fonts.googleapis.com
3	fc-use1-00-pics-bkt-00.s3.amazonaws.com
3	assets7.freshdesk.com	support.nextpointe.com assets7.freshdesk.com
3	support.nextpointe.com	1 redirects support.nextpointe.com
2	439769860392108.webpush.freshchat.com	wchat.freshchat.com 439769860392108.webpush.freshchat.com
1	rts-static-prod.freshworksapi.com	assetscdn-wchat.freshchat.com
1	assets1.freshdesk.com	support.nextpointe.com
1	assets4.freshdesk.com	support.nextpointe.com
1	assets10.freshdesk.com	support.nextpointe.com
1	assets5.freshdesk.com	support.nextpointe.com
1	s3.amazonaws.com	support.nextpointe.com
1	assets8.freshdesk.com	support.nextpointe.com
1	assets3.freshdesk.com	support.nextpointe.com
1	fonts.googleapis.com	support.nextpointe.com
51	16

This site contains links to these domains. Also see Links.

Domain
www.nextpointe.com

Subject Issuer	Validity	Valid
fdus-69.freshdesk.com R3	`2022-02-07` - `2022-05-08`	3 months	crt.sh
*.freshdesk.com Amazon	`2021-06-10` - `2022-07-09`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2022-02-17` - `2022-05-12`	3 months	crt.sh
*.freshchat.com Amazon	`2021-04-22` - `2022-05-21`	a year	crt.sh
s3.amazonaws.com DigiCert Baltimore CA-2 G2	`2021-06-23` - `2022-07-24`	a year	crt.sh
*.gstatic.com GTS CA 1C3	`2022-02-17` - `2022-05-12`	3 months	crt.sh
freshchat.com Amazon	`2021-07-13` - `2022-08-11`	a year	crt.sh
freshworksapi.com Amazon	`2022-01-03` - `2023-01-31`	a year	crt.sh
*.wchat.webpush.myfreshworks.com Amazon	`2021-07-21` - `2022-08-19`	a year	crt.sh
*.s3.amazonaws.com DigiCert Baltimore CA-2 G2	`2021-12-13` - `2022-12-13`	a year	crt.sh

This page contains 3 frames:

Primary Page: https://support.nextpointe.com/support/home
Frame ID: 1A71075332A866CF27EBE3279F808424
Requests: 24 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/?token=520321b5-5619-40ce-8dd2-271e5ece5c5c&referrer=aHR0cHM6Ly9zdXBwb3J0Lm5leHRwb2ludGUuY29t
Frame ID: 62F59870CEFF722B29DD1DF3A6A1C379
Requests: 24 HTTP requests in this frame

Frame: https://439769860392108.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9zdXBwb3J0Lm5leHRwb2ludGUuY29t
Frame ID: 83895C81FA4BFA6740DF0F240515A389
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Support : Support Portal

Page URL History Show full URLs

https://support.nextpointe.com/ HTTP 302
https://support.nextpointe.com/support/home Page URL

Detected technologies

Freshchat (Live Chat) Expand

Overall confidence: 100%
Detected patterns

wchat\.freshchat\.com/js/widget\.js

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

51
Requests

96 %
HTTPS

20 %
IPv6

7
Domains

16
Subdomains

11
IPs

2
Countries

1313 kB
Transfer

4831 kB
Size

1
Cookies

1 Outgoing links

These are links going to different origins than the main page.

URL: https://www.nextpointe.com/

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://support.nextpointe.com/ HTTP 302
https://support.nextpointe.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

51 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
support.nextpointe.com/support/
Redirect Chain

https://support.nextpointe.com/
https://support.nextpointe.com/support/home

18 KB
7 KB

154ms
153ms

Document
text/html

23.20.94.143
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.nextpointe.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

23.20.94.143 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-23-20-94-143.compute-1.amazonaws.com

Software

Resource Hash

1c6958d73ee8a35fdeb04d74223c004d960c286b3f86335249979acf6bb4df78

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Accept-Language: de-DE,de;q=0.9

Response headers

date: Tue, 08 Mar 2022 16:02:16 GMT
content-type: text/html; charset=utf-8
status: 200 OK
x-ratelimit-limit: 300
x-ratelimit-reset: 080322160316
x-ratelimit-remaining: 299 199
x-request-id: 60516065-d684-46e5-84f5-29e89eeed671
etag: W/"ecb07e7c2c51b2637ec47fb75ffd5847"
x-rack-cache: miss
cache-control: must-revalidate, private, max-age=0
strict-transport-security: max-age=31536000; includeSubDomains
x-xss-protection: 1; mode=block
x-ua-compatible: IE=Edge,chrome=1
x-content-type-options: nosniff
content-encoding: gzip
x-fw-ratelimiting-managed: true
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1

Redirect headers

date: Tue, 08 Mar 2022 16:02:16 GMT
content-type: text/html; charset=utf-8
location: https://support.nextpointe.com/support/home
status: 302 Found
x-rack-cache: miss
cache-control: no-cache, no-store, max-age=0, must-revalidate
strict-transport-security: max-age=31536000; includeSubDomains
pragma: no-cache
x-xss-protection: 1; mode=block
x-request-id: bc5aa930-8411-4c84-8709-d4222e84f707
x-ua-compatible: IE=Edge,chrome=1
x-frame-options: SAMEORIGIN
x-content-type-options: nosniff
expires: Fri, 01 Jan 1990 00:00:00 GMT
x-fw-ratelimiting-managed: false

GET
H2 200 falcon_portal_utils-3636aed2fd05c57e1c0d42410e868820.css
assets7.freshdesk.com/assets/cdn/ 318 KB
83 KB 64ms
18ms Stylesheet
text/css 65.9.85.6
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets7.freshdesk.com/assets/cdn/falcon_portal_utils-3636aed2fd05c57e1c0d42410e868820.css
Requested by: Host: support.nextpointe.com
URL: https://support.nextpointe.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.85.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-85-6.ams1.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 0f6056294709b70d2240fee14e77e12f871c8a0df72e2d5c5e305428f9da4ac9

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://support.nextpointe.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Tue, 14 Dec 2021 21:01:38 GMT
content-encoding: gzip
age: 7239639
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
content-length: 84505
last-modified: Tue, 14 Dec 2021 11:58:07 GMT
server: AmazonS3
etag: "73926716988a6583635f29a92c02a0d2"
x-amz-version-id: aR5.tX9Kk_MYazmB.otRact866IEwdn4
via: 1.1 8da78542dac6b4328eb443200c30bbfe.cloudfront.net (CloudFront)
cache-control: public, max-age=31557600
x-amz-cf-pop: AMS1-C1
accept-ranges: bytes
content-type: text/css
x-amz-cf-id: Hzgd2z-lW1oBmFQFiUcmbym_Olc9lUb1OmBwdsaMJn0PazbCgqZH9Q==
expires: Wed, 14 Dec 2022 17:58:06 GMT

GET
H2 200 theme.css
support.nextpointe.com/support/ 75 KB
18 KB 111ms
110ms Stylesheet
text/css 23.20.94.143
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.nextpointe.com/support/theme.css?v=2&d=1610405570

Requested by

Host: support.nextpointe.com
URL: https://support.nextpointe.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

23.20.94.143 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-23-20-94-143.compute-1.amazonaws.com

Software

Resource Hash

3b893c45e437969a8958a769256b328ac09b7a783d7e1fed4b631f041d4f6809

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://support.nextpointe.com/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Tue, 08 Mar 2022 16:02:16 GMT
content-encoding: gzip
x-content-type-options: nosniff
x-ratelimit-total: 200
age: 90355
x-ratelimit-used-currentrequest: 1
status: 200 OK
strict-transport-security: max-age=31536000; includeSubDomains
x-xss-protection: 1; mode=block
x-request-id: d7553c0d-c4a5-462d-a328-ded79a5699ac
x-ua-compatible: IE=Edge,chrome=1
x-content-digest: 94a239a16f0019b597a358aae004bab1ba9bcab8
etag: W/"ebbca56c5f3a6728d82630cc2265d936"
x-ratelimit-remaining: 199
x-fw-ratelimiting-managed: true
cache-control: max-age=315576000, public
content-type: text/css; charset=utf-8
x-rack-cache: fresh

GET
H2 200 css
fonts.googleapis.com/ 14 KB
1 KB 133ms
46ms Stylesheet
text/css 2a00:1450:4001:827::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic|Poppins:regular,600,700

Requested by

Host: support.nextpointe.com
URL: https://support.nextpointe.com/support/home

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:827::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

32512b6d9bbb6435cfc80f4e259af7cffcf284f2a9155217527223527ac0c30b

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://support.nextpointe.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Tue, 08 Mar 2022 16:02:16 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
date: Tue, 08 Mar 2022 16:02:16 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Tue, 08 Mar 2022 16:02:16 GMT

GET
H2 200 portal_head-4d36050a7e6e056ee8dcf93bfbed5fa9.js Show response
assets3.freshdesk.com/assets/cdn/ 223 KB
71 KB 63ms
16ms Script
text/javascript 65.9.85.6
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets3.freshdesk.com/assets/cdn/portal_head-4d36050a7e6e056ee8dcf93bfbed5fa9.js
Requested by: Host: support.nextpointe.com
URL: https://support.nextpointe.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.85.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-85-6.ams1.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 7ae404ba909ac4ffa8d59b7d7678b3d050c6b3102d19e1acb6c872404271b5da

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://support.nextpointe.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Mon, 13 Dec 2021 09:59:33 GMT
content-encoding: gzip
age: 7365764
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
content-length: 72478
last-modified: Fri, 29 Oct 2021 06:05:50 GMT
server: AmazonS3
etag: "760a611b9e727ac9f0f7b64c0e082c51"
x-amz-version-id: 7RshYpNhdi7quG8TI2ahawumc4c95Q.i
via: 1.1 aae0a3ddd306e11f8c3d25a657078704.cloudfront.net (CloudFront)
cache-control: public, max-age=31557600
x-amz-cf-pop: AMS1-C1
accept-ranges: bytes
content-type: text/javascript
x-amz-cf-id: v9YpHTF1IkXvlf6ufV3Z5ewOnvl1oLSqGFc9kCWoHN_HgI5YJC8oqg==
expires: Sat, 29 Oct 2022 12:05:49 GMT

GET
H2 200 prism-667183b1fa26f0b78b9f2b4cf635e507.js Show response
assets8.freshdesk.com/assets/cdn/ 44 KB
17 KB 59ms
16ms Script
text/javascript 65.9.85.6
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets8.freshdesk.com/assets/cdn/prism-667183b1fa26f0b78b9f2b4cf635e507.js
Requested by: Host: support.nextpointe.com
URL: https://support.nextpointe.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.85.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-85-6.ams1.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 5b671207acba43476f276baf9486f2830d31640e47c3bf051890dacdbe159218

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://support.nextpointe.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Mon, 07 Feb 2022 07:04:11 GMT
content-encoding: gzip
age: 2537885
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
content-length: 16592
last-modified: Thu, 03 Feb 2022 15:30:47 GMT
server: AmazonS3
etag: "f0c89982985e0c0281f7015da35d39d9"
x-amz-version-id: Em9LSHl6rUqTiiuFJVmg8XN5NmgZuSmE
via: 1.1 e328b143eb69c36369a2def78300d502.cloudfront.net (CloudFront)
cache-control: public, max-age=31557600
x-amz-cf-pop: AMS1-C1
accept-ranges: bytes
content-type: text/javascript
x-amz-cf-id: M8pe8PhqbbbFkpdpQ8zn9gLXF2ysq6Pw_KNNrOBefQaethYx3eQKgg==
expires: Fri, 03 Feb 2023 21:30:46 GMT

GET
H/1.1 200
OK widget.js Show response
wchat.freshchat.com/js/ 36 KB
12 KB 394ms
192ms Script
application/javascript 54.204.31.120
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://wchat.freshchat.com/js/widget.js

Requested by

Host: support.nextpointe.com
URL: https://support.nextpointe.com/support/home

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.204.31.120 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-204-31-120.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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Full URL

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Requested by

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Response headers

date: Wed, 02 Mar 2022 18:07:06 GMT
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13 KB 64ms
64ms Font
font/woff2 2a00:1450:4001:803::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/sourcesanspro/v19/6xKydSBYKcSV-LCoeQqfX1RYOo3ig4vwlxdu.woff2

Requested by

Host: fonts.googleapis.com
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Protocol

Security

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Response headers

date: Wed, 02 Mar 2022 18:04:09 GMT
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font/woff2 2a00:1450:4001:803::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/poppins/v19/pxiByp8kv8JHgFVrLCz7Z1xlFQ.woff2

Requested by

Host: fonts.googleapis.com
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Response headers

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AMAZON-02

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Full URL: https://assets7.freshdesk.com/assets/glyphs_03689101d9532bb72fa1b7d77a42613a.woff
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Response headers

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AMAZON-AES

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Full URL

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Request headers

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Response headers

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GET
H/1.1 200
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2 KB 101ms
100ms Stylesheet
text/css 54.204.31.120
AMAZON-AES

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Full URL

https://wchat.freshchat.com/css/widget.css?t=1646755337000

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js

Protocol

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Security

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Request headers

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Response headers

Date: Tue, 08 Mar 2022 16:02:17 GMT
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GET
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14ms Stylesheet
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AMAZON-02

General

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor.bd52f7d59d8335c4e4bb75788cab9d68.css
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Request headers

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Response headers

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GET
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408 B 58ms
15ms Stylesheet
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AMAZON-02

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/hotline-web.d41d8cd98f00b204e9800998ecf8427e.css
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Response headers

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GET
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181 KB 60ms
18ms Script
text/javascript 65.9.78.5
AMAZON-02

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor.3474f8e0dcdb6126f26894076afa40d6.js
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=520321b5-5619-40ce-8dd2-271e5ece5c5c&referrer=aHR0cHM6Ly9zdXBwb3J0Lm5leHRwb2ludGUuY29t
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Response headers

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GET
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277 KB 16ms
16ms Script
text/javascript 65.9.78.5
AMAZON-02

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/6848.js
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=520321b5-5619-40ce-8dd2-271e5ece5c5c&referrer=aHR0cHM6Ly9zdXBwb3J0Lm5leHRwb2ludGUuY29t
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Response headers

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GET
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23 KB 15ms
14ms Stylesheet
text/css 65.9.78.5
AMAZON-02

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/chunk.846ffeac32bd3d6f6006.css
Requested by: Host: wchat.freshchat.com
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Response headers

x-amz-server-side-encryption: AES256
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content-encoding: br
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server: AmazonS3
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GET
H2 200 fd-messaging.b3f0f5cb6f301f900c2e.css
assetscdn-wchat.freshchat.com/static/ Frame 62F5 216 KB
27 KB 15ms
14ms Stylesheet
text/css 65.9.78.5
AMAZON-02

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Full URL: https://assetscdn-wchat.freshchat.com/static/fd-messaging.b3f0f5cb6f301f900c2e.css
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=520321b5-5619-40ce-8dd2-271e5ece5c5c&referrer=aHR0cHM6Ly9zdXBwb3J0Lm5leHRwb2ludGUuY29t
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Software: AmazonS3 /
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Request headers

Accept-Language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
date: Tue, 08 Mar 2022 16:00:05 GMT
content-encoding: gzip
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server: AmazonS3
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GET
H2 200 fd-messaging.e2ac625a9f8a4366ea22.js Show response
assetscdn-wchat.freshchat.com/static/assets/ Frame 62F5 669 KB
137 KB 18ms
16ms Script
text/javascript 65.9.78.5
AMAZON-02

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Show headers Download Go to

Full URL: https://assetscdn-wchat.freshchat.com/static/assets/fd-messaging.e2ac625a9f8a4366ea22.js
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=520321b5-5619-40ce-8dd2-271e5ece5c5c&referrer=aHR0cHM6Ly9zdXBwb3J0Lm5leHRwb2ludGUuY29t
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Software: AmazonS3 /
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Request headers

Accept-Language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
date: Tue, 08 Mar 2022 16:02:14 GMT
content-encoding: gzip
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server: AmazonS3
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GET
H2 200 rts-min.js Show response
rts-static-prod.freshworksapi.com/us/ Frame 62F5 81 KB
25 KB 67ms
23ms Script
text/javascript 65.9.78.98
AMAZON-02

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Full URL: https://rts-static-prod.freshworksapi.com/us/rts-min.js
Requested by: Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/fd-messaging.e2ac625a9f8a4366ea22.js
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Software: AmazonS3 /
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

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GET
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assetscdn-wchat.freshchat.com/static/assets/ Frame 62F5 3 KB
2 KB 15ms
15ms Script
text/javascript 65.9.78.5
AMAZON-02

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/chunk.8eb84a2d6ca523b20b8e.js
Requested by: Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/fd-messaging.e2ac625a9f8a4366ea22.js
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
date: Tue, 08 Mar 2022 15:58:54 GMT
content-encoding: br
last-modified: Thu, 03 Mar 2022 09:06:56 GMT
server: AmazonS3
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GET
H2 200 chunk.f1c76e46ec5c159fad99.js Show response
assetscdn-wchat.freshchat.com/static/assets/ Frame 62F5 10 KB
4 KB 30ms
29ms Script
text/javascript 65.9.78.5
AMAZON-02

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/chunk.f1c76e46ec5c159fad99.js
Requested by: Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/fd-messaging.e2ac625a9f8a4366ea22.js
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
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expires: Fri, 03 Mar 2023 09:06:52 GMT

GET
H/1.1 200
OK config Show response
wchat.freshchat.com/app/services/app/webchat/520321b5-5619-40ce-8dd2-271e5ece5c5c/ Frame 62F5 2 KB
2 KB 112ms
112ms XHR
application/json 54.204.31.120
AMAZON-AES

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Full URL

https://wchat.freshchat.com/app/services/app/webchat/520321b5-5619-40ce-8dd2-271e5ece5c5c/config?domain=aHR0cHM6Ly9zdXBwb3J0Lm5leHRwb2ludGUuY29t

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Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor.3474f8e0dcdb6126f26894076afa40d6.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Reverse DNS

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Software

fwe /

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Security Headers

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Request headers

Accept: application/json
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Response headers

Date: Tue, 08 Mar 2022 16:02:17 GMT
content-encoding: gzip
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GET
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5 KB 50ms
17ms Font
binary/octet-stream 65.9.78.5
AMAZON-02

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Full URL: https://assetscdn-wchat.freshchat.com/static/fonts/fs-icons_db9017235f84eecfa2cafef72d487865.a50b22f71ea9f5d75e3dc4959c4f57a0.woff2
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Protocol: H2
Security: TLS 1.3, , AES_128_GCM
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Software: AmazonS3 /
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Request headers

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Origin: https://wchat.freshchat.com
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Tue, 08 Mar 2022 15:59:16 GMT
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age: 182
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
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server: AmazonS3
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expires: Fri, 03 Mar 2023 09:06:52 GMT

GET
H/1.1 200
OK co-browsing.js Show response
wchat.freshchat.com/js/ 27 KB
9 KB 100ms
100ms Script
application/javascript 54.204.31.120
AMAZON-AES

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Full URL

https://wchat.freshchat.com/js/co-browsing.js

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.204.31.120 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

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Software

fwe /

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Tue, 08 Mar 2022 16:02:17 GMT
content-encoding: gzip
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x-envoy-upstream-service-time: 1
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GET
H2 206 notif.da662fefc5060dabf2859ea199198b14.mp3
assetscdn-wchat.freshchat.com/static/assets/ Frame 62F5 4 KB
5 KB 17ms
17ms Media
audio/mpeg 65.9.78.5
AMAZON-02

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/notif.da662fefc5060dabf2859ea199198b14.mp3
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
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Request headers

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Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
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Response headers

date: Tue, 08 Mar 2022 16:01:25 GMT
via: 1.1 3ffec0ecfde687fb371812ad42f5cfc2.cloudfront.net (CloudFront)
age: 65
x-amz-server-side-encryption: AES256
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server: AmazonS3
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expires: Fri, 03 Mar 2023 09:06:52 GMT

GET
H/1.1 200
OK user Show response
wchat.freshchat.com/app/services/app/webchat/520321b5-5619-40ce-8dd2-271e5ece5c5c/ Frame 62F5 63 B
1 KB 108ms
107ms XHR
application/json 54.204.31.120
AMAZON-AES

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Full URL

https://wchat.freshchat.com/app/services/app/webchat/520321b5-5619-40ce-8dd2-271e5ece5c5c/user

Requested by

Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor.3474f8e0dcdb6126f26894076afa40d6.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.204.31.120 Ashburn, United States, ASN14618 (AMAZON-AES, US),

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Software

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Security Headers

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Strict-Transport-Security	max-age=31536000; includeSubDomains
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Request headers

Accept: application/json
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Response headers

Date: Tue, 08 Mar 2022 16:02:17 GMT
content-encoding: gzip
x-ratelimit-total: 3000
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server: fwe
content-security-policy: style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
x-ratelimit-remaining: 2998
strict-transport-security: max-age=31536000; includeSubDomains
x-fw-ratelimiting-managed: true
cache-control: no-cache,no-store,no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-server: 2601
x-ratelimit-limit: 3000
access-control-allow-credentials: true
Content-Type: application/json;charset=UTF-8

GET
H/1.1 200
OK cb.css
wchat.freshchat.com/css/ 1 KB
1 KB 102ms
101ms Stylesheet
text/css 54.204.31.120
AMAZON-AES

General

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Show headers Download Go to

Full URL

https://wchat.freshchat.com/css/cb.css?t=1646755337947

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/co-browsing.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.204.31.120 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-204-31-120.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://support.nextpointe.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Tue, 08 Mar 2022 16:02:17 GMT
content-encoding: gzip
Transfer-Encoding: chunked
x-envoy-upstream-service-time: 0
Connection: keep-alive
x-xss-protection: 1; mode=block
x-request-id: 30974d33-ac61-407f-8015-5edf9619f796
x-trace-id: 00-f986fe4cdbee5a06a3975ceeb0bde04e-48c6015ecc998079-00
served-by: 2601
last-modified: Thu, 03 Mar 2022 09:06:52 GMT
server: fwe
strict-transport-security: max-age=31536000; includeSubDomains
x-fw-ratelimiting-managed: false
cache-control: max-age=31536000,no-cache, no-store, must-revalidate, pre-check=0, post-check=0,public
x-server: 2601
Content-Type: text/css
expires: Wed, 08 Mar 2023 16:02:17 GMT

GET
H/1.1 200
OK widget_info_v2 Show response
wchat.freshchat.com/app/services/app/webchat/520321b5-5619-40ce-8dd2-271e5ece5c5c/ Frame 62F5 8 KB
3 KB 128ms
128ms XHR
application/json 54.204.31.120
AMAZON-AES

General

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Show headers Download Go to

Full URL

https://wchat.freshchat.com/app/services/app/webchat/520321b5-5619-40ce-8dd2-271e5ece5c5c/widget_info_v2?locales=en-US,en-US&platform=web

Requested by

Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor.3474f8e0dcdb6126f26894076afa40d6.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.204.31.120 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-204-31-120.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

Accept: application/json
Referer: https://wchat.freshchat.com/widget/?token=520321b5-5619-40ce-8dd2-271e5ece5c5c&referrer=aHR0cHM6Ly9zdXBwb3J0Lm5leHRwb2ludGUuY29t
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Tue, 08 Mar 2022 16:02:18 GMT
content-encoding: gzip
x-ratelimit-total: 3000
Transfer-Encoding: chunked
x-ratelimit-used-currentrequest: 1
x-envoy-upstream-service-time: 24
x-status: MISS
Connection: keep-alive
x-xss-protection: 1; mode=block
x-request-id: 49262849-08f5-4252-ad8e-8aa72ebfd7ab
x-trace-id: 00-d139a4b9a674d2fcafa4d4f36dd54293-c149f51d1261441f-00
served-by: 2601
server: fwe
x-ratelimit-remaining: 2997
strict-transport-security: max-age=31536000; includeSubDomains
x-fw-ratelimiting-managed: true
cache-control: no-cache,no-store,no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-server: 2601
x-ratelimit-limit: 3000
access-control-allow-credentials: true
Content-Type: application/json;charset=UTF-8

GET
H2 200 chunk.228a5fbdde6fba4c7eea.js Show response
assetscdn-wchat.freshchat.com/static/assets/ Frame 62F5 53 KB
13 KB 15ms
15ms Script
text/javascript 65.9.78.5
AMAZON-02

General

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Show headers Download Go to

Full URL: https://assetscdn-wchat.freshchat.com/static/assets/chunk.228a5fbdde6fba4c7eea.js
Requested by: Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/fd-messaging.e2ac625a9f8a4366ea22.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.78.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-78-5.ams1.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 4c422aa690f54ae2c109ef8e0b4eb4f996be2dfee5b9961d673d3b5e2c522856

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
date: Tue, 08 Mar 2022 16:00:44 GMT
content-encoding: br
last-modified: Thu, 03 Mar 2022 09:06:54 GMT
server: AmazonS3
age: 96
etag: W/"a690db1e8d31748e4a14bd961dc6795a"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: text/javascript
via: 1.1 3ffec0ecfde687fb371812ad42f5cfc2.cloudfront.net (CloudFront)
cache-control: max-age=31536000, no-transform, public
x-amz-cf-pop: AMS1-C1
x-amz-cf-id: jndStYRSy-ZfRCRLZ1KuwrrVf70LJu4qyvo6iabJJieOpooGUrlGwQ==
expires: Fri, 03 Mar 2023 09:06:52 GMT

PUT
H/1.1 200
OK activity Show response
wchat.freshchat.com/app/services/app/webchat/520321b5-5619-40ce-8dd2-271e5ece5c5c/user/1c4800fa-1aa5-4e54-9ae7-5c0314042fee/ Frame 62F5 17 B
1 KB 124ms
123ms XHR
application/json 54.204.31.120
AMAZON-AES

General

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Show headers Download Go to

Full URL

https://wchat.freshchat.com/app/services/app/webchat/520321b5-5619-40ce-8dd2-271e5ece5c5c/user/1c4800fa-1aa5-4e54-9ae7-5c0314042fee/activity

Requested by

Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/6848.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.204.31.120 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-204-31-120.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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Security Headers

Name	Value
Content-Security-Policy	style-src 'unsafe-inline' ; font-src 'self' data:; img-src 'self' * data:; connect-src 'self' ; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://.freshchat.com https://.freshworksapi.com; child-src 'self' blob:; media-src 'self' https://.freshchat.com; manifest-src 'self' https://.freshchat.com; default-src 'none';
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://wchat.freshchat.com/widget/?token=520321b5-5619-40ce-8dd2-271e5ece5c5c&referrer=aHR0cHM6Ly9zdXBwb3J0Lm5leHRwb2ludGUuY29t
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Tue, 08 Mar 2022 16:02:18 GMT
strict-transport-security: max-age=31536000; includeSubDomains
x-ratelimit-total: 3000
x-ratelimit-used-currentrequest: 1
x-envoy-upstream-service-time: 22
Connection: keep-alive
Content-Length: 17
x-xss-protection: 1; mode=block
x-request-id: 9a9a8660-face-420d-8f90-db937c4969c4
x-trace-id: 00-cd1de5babac1556ace63c8b03067ed1d-fa0e5096d42923f1-00
served-by: 4082
server: fwe
content-security-policy: style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
x-ratelimit-remaining: 2996
x-fw-ratelimiting-managed: true
cache-control: no-cache,no-store,no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-server: 4082
x-ratelimit-limit: 3000
access-control-allow-credentials: true
Content-Type: application/json;charset=UTF-8

GET
H2 200 index.html Show response
439769860392108.webpush.freshchat.com/ Frame 8389 30 KB
7 KB 420ms
375ms Document
text/html 65.9.78.33
AMAZON-02

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Show headers Download Go to

Full URL: https://439769860392108.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9zdXBwb3J0Lm5leHRwb2ludGUuY29t
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.78.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-78-33.ams1.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 05a530dd5d40bf5dbef4e3d5ed6976e9aec1baf49a20be30e07b1608918e3bc3

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Accept-Language: de-DE,de;q=0.9
Referer: https://support.nextpointe.com/

Response headers

content-type: text/html
date: Tue, 08 Mar 2022 16:02:19 GMT
last-modified: Fri, 25 Oct 2019 06:53:38 GMT
etag: W/"4d98f93ebe4eb8cedbbfdb3004920aeb"
x-amz-server-side-encryption: AES256
server: AmazonS3
content-encoding: gzip
vary: Accept-Encoding
x-cache: Miss from cloudfront
via: 1.1 e328b143eb69c36369a2def78300d502.cloudfront.net (CloudFront)
x-amz-cf-pop: AMS1-C1
x-amz-cf-id: Dld8Hdb32w5ag75X7P7Krz7QW8ABHUdJrsfl66X58_4l9PbjBtp8jg==

GET
H/1.1 200
OK category Show response
wchat.freshchat.com/app/services/app/webchat/520321b5-5619-40ce-8dd2-271e5ece5c5c/faq/ Frame 62F5 209 B
1 KB 108ms
107ms XHR
application/json 54.204.31.120
AMAZON-AES

General

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Show headers Download Go to

Full URL

https://wchat.freshchat.com/app/services/app/webchat/520321b5-5619-40ce-8dd2-271e5ece5c5c/faq/category?platform=web&locales=en-US%2Cen-US&since=&lastLocaleId=

Requested by

Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor.3474f8e0dcdb6126f26894076afa40d6.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.204.31.120 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-204-31-120.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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Security Headers

Name	Value
Content-Security-Policy	style-src 'unsafe-inline' ; font-src 'self' data:; img-src 'self' * data:; connect-src 'self' ; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://.freshchat.com https://.freshworksapi.com; child-src 'self' blob:; media-src 'self' https://.freshchat.com; manifest-src 'self' https://.freshchat.com; default-src 'none';
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

Accept: application/json
Referer: https://wchat.freshchat.com/widget/?token=520321b5-5619-40ce-8dd2-271e5ece5c5c&referrer=aHR0cHM6Ly9zdXBwb3J0Lm5leHRwb2ludGUuY29t
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Tue, 08 Mar 2022 16:02:18 GMT
content-encoding: gzip
x-ratelimit-total: 3000
Transfer-Encoding: chunked
x-ratelimit-used-currentrequest: 1
x-envoy-upstream-service-time: 5
Connection: keep-alive
x-xss-protection: 1; mode=block
x-request-id: 07c0195b-eb5f-479b-b5c5-133fa366edb7
x-trace-id: 00-e6d718887cc245c203cd968329d927d9-6f1d84cdaa0e9d31-00
served-by: 2601
server: fwe
content-security-policy: style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
x-ratelimit-remaining: 2995
strict-transport-security: max-age=31536000; includeSubDomains
x-fw-ratelimiting-managed: true
cache-control: no-cache,no-store,no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-server: 2601
x-ratelimit-limit: 3000
access-control-allow-credentials: true
Content-Type: application/json;charset=UTF-8

GET
H/1.1 200
OK img_1610120914688.png
fc-use1-00-pics-bkt-00.s3.amazonaws.com/9c494b333a1a9829489c70550d686b68f278d7722279c337e5d3043ee63fcc30/f_marketingpicFull/u_dd60f4b245905fc11f2c9547434ee943e531bb0dd3b41da8d69edd0f02942b8c/ Frame 62F5 7 KB
8 KB 474ms
164ms Image
image/png 52.216.76.244
AMAZON-02

General

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Show headers Download Go to Show image

Full URL: https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/9c494b333a1a9829489c70550d686b68f278d7722279c337e5d3043ee63fcc30/f_marketingpicFull/u_dd60f4b245905fc11f2c9547434ee943e531bb0dd3b41da8d69edd0f02942b8c/img_1610120914688.png
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.216.76.244 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1-w.amazonaws.com
Software: AmazonS3 /
Resource Hash: 44c2d95830dca37da6d1821de2933d45e30a87c48b50330926010e65ca862930

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
Date: Tue, 08 Mar 2022 16:02:19 GMT
Last-Modified: Fri, 08 Jan 2021 15:48:35 GMT
Server: AmazonS3
x-amz-request-id: MVCXWHSQ0F6WFK26
ETag: "bef3aba6aa48acdc2965861bccad8c97"
x-amz-version-id: Auqgud9ypyHx4Kv.sZ9ihdxihJpfMKjk
x-amz-storage-class: REDUCED_REDUNDANCY
Accept-Ranges: bytes
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GET
H/1.1 200
OK img_1610469336448.png
fc-use1-00-pics-bkt-00.s3.amazonaws.com/2742d3f85e7f2ea685d33d3fa56630b844e950cba6948d3c2f00de227fbcef13/f_marketingpicFull/u_dd60f4b245905fc11f2c9547434ee943e531bb0dd3b41da8d69edd0f02942b8c/ Frame 62F5 25 KB
26 KB 441ms
131ms Image
image/png 52.216.76.244
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/2742d3f85e7f2ea685d33d3fa56630b844e950cba6948d3c2f00de227fbcef13/f_marketingpicFull/u_dd60f4b245905fc11f2c9547434ee943e531bb0dd3b41da8d69edd0f02942b8c/img_1610469336448.png
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.216.76.244 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1-w.amazonaws.com
Software: AmazonS3 /
Resource Hash: d1224c6da6997c277d3e0abf4728368b22a528a8af6c41e58f0cd7f332bfa2c1

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
Date: Tue, 08 Mar 2022 16:02:19 GMT
Last-Modified: Tue, 12 Jan 2021 16:35:37 GMT
Server: AmazonS3
x-amz-request-id: MVCTXWQYQGKV4KND
ETag: "aef6aaadd7d1d8168f8f9740fa578e02"
x-amz-version-id: hZs0PhNmSPZ3_zgZerfEeEkGEobUfGYY
x-amz-storage-class: REDUCED_REDUNDANCY
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GET
H/1.1 200
OK img_1610469418709.png
fc-use1-00-pics-bkt-00.s3.amazonaws.com/2742d3f85e7f2ea685d33d3fa56630b844e950cba6948d3c2f00de227fbcef13/f_marketingpicFull/u_dd60f4b245905fc11f2c9547434ee943e531bb0dd3b41da8d69edd0f02942b8c/ Frame 62F5 14 KB
15 KB 423ms
113ms Image
image/png 52.216.76.244
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/2742d3f85e7f2ea685d33d3fa56630b844e950cba6948d3c2f00de227fbcef13/f_marketingpicFull/u_dd60f4b245905fc11f2c9547434ee943e531bb0dd3b41da8d69edd0f02942b8c/img_1610469418709.png
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.216.76.244 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1-w.amazonaws.com
Software: AmazonS3 /
Resource Hash: 92a2eefb8c9c17f078381163920f8e074a4a8f0f5ee8d605ff4c06394e5410c6

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
Date: Tue, 08 Mar 2022 16:02:19 GMT
Last-Modified: Tue, 12 Jan 2021 16:36:59 GMT
Server: AmazonS3
x-amz-request-id: MVCRD6BEPWCGJ77A
ETag: "7905983f4703e351a0d78895da84287f"
x-amz-version-id: INK2tzOcC8Vlhtzn2iBDcM7xk2h5k9XT
x-amz-storage-class: REDUCED_REDUNDANCY
Accept-Ranges: bytes
Content-Type: image/png
Content-Length: 14747
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GET
H2 200 freshdesk_logo.86f3d406e7c19daf1fcf7462a823d28c.svg
assetscdn-wchat.freshchat.com/static/assets/ Frame 62F5 780 B
1 KB 16ms
15ms Image
image/svg+xml 65.9.78.5
AMAZON-02

General

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Show headers Download Go to Show image

Full URL: https://assetscdn-wchat.freshchat.com/static/assets/freshdesk_logo.86f3d406e7c19daf1fcf7462a823d28c.svg
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.78.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-78-5.ams1.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 686dafbfae5cb1ce1d2fa53a057ab5dd17277682ea06d68c9b7e23666adcae4b

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
date: Tue, 08 Mar 2022 16:01:04 GMT
via: 1.1 3ffec0ecfde687fb371812ad42f5cfc2.cloudfront.net (CloudFront)
last-modified: Thu, 03 Mar 2022 09:06:58 GMT
server: AmazonS3
age: 76
etag: "700ca107b848b083e9b0659a98efb160"
x-cache: Hit from cloudfront
content-type: image/svg+xml
cache-control: max-age=31536000, no-transform, public
x-amz-cf-pop: AMS1-C1
accept-ranges: bytes
content-length: 780
x-amz-cf-id: Ebh-zg_enAfbIHS_KvXZDCyZbjYJglVJbdQfR36evKRxAWSXtgohpg==
expires: Fri, 03 Mar 2023 09:06:52 GMT

GET
BLOB 200
OK 64e25b0d-9e90-4c8a-a300-c9610ebae642
https://wchat.freshchat.com/ Frame 62F5 152 B
0 Other
text/plain

General

Check archive.org

Show headers Download Go to

Full URL: blob:https://wchat.freshchat.com/64e25b0d-9e90-4c8a-a300-c9610ebae642
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 6a4bf2ab88acb880338e136abde96936d2b756f626d32b14e0ef5b30f81fc2c3

Request headers

Accept-Language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Content-Length: 152

GET
H2 200 fc_logo.png
439769860392108.webpush.freshchat.com/ Frame 8389 4 KB
4 KB 17ms
14ms Image
image/png 65.9.78.33
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://439769860392108.webpush.freshchat.com/fc_logo.png
Requested by: Host: 439769860392108.webpush.freshchat.com
URL: https://439769860392108.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9zdXBwb3J0Lm5leHRwb2ludGUuY29t
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.78.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-78-33.ams1.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: a963621b4341552ca61590aa02e93b70f189e8050a105c32c0197c3c34b2d114

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://439769860392108.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9zdXBwb3J0Lm5leHRwb2ludGUuY29t
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Tue, 08 Mar 2022 01:19:23 GMT
via: 1.1 e328b143eb69c36369a2def78300d502.cloudfront.net (CloudFront)
last-modified: Thu, 08 Feb 2018 07:54:41 GMT
server: AmazonS3
age: 52976
etag: "e87df9f10dcf497ae292dc234200465c"
x-cache: Hit from cloudfront
content-type: image/png
x-amz-cf-pop: AMS1-C1
accept-ranges: bytes
content-length: 3777
x-amz-cf-id: C7nXbphXjt-yO4SQ4pTNqOJkGWx95xhyxNdV_GUA4OoJfi4W-lONIA==

GET firebase-sw.js
439769860392108.webpush.freshchat.com/ Frame 0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: 439769860392108.webpush.freshchat.com
URL: https://439769860392108.webpush.freshchat.com/firebase-sw.js

Verdicts & Comments Add Verdict or Comment

100 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

1 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

			Domain/Path	Expires	Name / Value
			support.nextpointe.com/	1969-12-31 23:59:59	Name: _x_w Value: 31_1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

439769860392108.webpush.freshchat.com
assets1.freshdesk.com
assets10.freshdesk.com
assets3.freshdesk.com
assets4.freshdesk.com
assets5.freshdesk.com
assets7.freshdesk.com
assets8.freshdesk.com
assetscdn-wchat.freshchat.com
fc-use1-00-pics-bkt-00.s3.amazonaws.com
fonts.googleapis.com
fonts.gstatic.com
rts-static-prod.freshworksapi.com
s3.amazonaws.com
support.nextpointe.com
wchat.freshchat.com
439769860392108.webpush.freshchat.com
23.20.94.143
2a00:1450:4001:803::2003
2a00:1450:4001:827::200a
52.216.233.141
52.216.76.244
54.204.31.120
65.9.78.33
65.9.78.5
65.9.78.98
65.9.85.6
02a00e3ef645e0351f654665d42b03388e6a73e0ab4f853c8904faecf322b229
04b77b98774e0ea1edadc4f51198ad5259cd6bec2c60e648ca3e66afd229f2f1
05a530dd5d40bf5dbef4e3d5ed6976e9aec1baf49a20be30e07b1608918e3bc3
0f6056294709b70d2240fee14e77e12f871c8a0df72e2d5c5e305428f9da4ac9
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2d2d3e88bf859c4965e609070bc8299e5fd0a9e987613aebc2785fd1c561e109
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3b893c45e437969a8958a769256b328ac09b7a783d7e1fed4b631f041d4f6809
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4a75f878b88f0e355c2d9c4c8856e16e0e8e74807c9787aaba7ef13f18c8d691
4c422aa690f54ae2c109ef8e0b4eb4f996be2dfee5b9961d673d3b5e2c522856
4e90df97ccd0158dbefe599a2116325b9f29387fc4edf18716d8145a8dc9d2a8
5b671207acba43476f276baf9486f2830d31640e47c3bf051890dacdbe159218
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686dafbfae5cb1ce1d2fa53a057ab5dd17277682ea06d68c9b7e23666adcae4b
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6a4bf2ab88acb880338e136abde96936d2b756f626d32b14e0ef5b30f81fc2c3
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834e08ba1c781f0fcce9126e5336003756b1c1837596d33d2cabf09bd33d242a
83d1e49bbae8fe48e40806eb457ae7686d21cb217f28671241bbc6462d4a6666
901d1254d65c06e1850c42967fca61e8626c2b0b99fb8692ad143a3c0c0993a1
92a2eefb8c9c17f078381163920f8e074a4a8f0f5ee8d605ff4c06394e5410c6
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f4e80d9dfd374d02989b87a27b5ed4cb78fbb177c27f1478e9a8b0afb7513149
fba9148f9731d7904c790c21907122e5f7181d5ebfb6fd1fdc9962ef2a9ec7f8

support.nextpointe.com Open in urlscan Pro 23.20.94.143 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

51 Requests

96 %HTTPS

20 %IPv6

7 Domains

16 Subdomains

11 IPs

2 Countries

1313 kBTransfer

4831 kBSize

1 Cookies

1 Outgoing links

Page URL History

Redirected requests

51 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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support.nextpointe.com Open in urlscan Pro
23.20.94.143 Public Scan

Screenshot
Live screenshot

Full Image

51
Requests

96 %
HTTPS

20 %
IPv6

7
Domains

16
Subdomains

11
IPs

2
Countries

1313 kB
Transfer

4831 kB
Size

1
Cookies

51 HTTP transactions
0 data transactions