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 * Papyrus Business Designer in Action
   
   Recognized with Technology Of The Year Award
   
   
   
   
   
 * Commerzbank selects Papyrus CCM Platform
   Highest scores in architecture and integration, functional front-end
   and templating, POC performance, experience and price.
   View Report
   
 * Building Better Digital
   Business Solutions
   
   AI and NLP transform
   BPM and the
   Programming Industry
   View Report
   
 * Content Services for
   the digital Enterprise
   
   IDC MarketScape 2023/2024
   Intelligent Document Processing Software
   Papyrus Software named Major Player
   View Report
   
 * RECOGNIZED AS CUSTOMERS' CHOICE
   April 2020 Gartner Peer Insights
   "Voice of the Customer"
   Customer Communications Management
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   









DIGITAL COMMUNICATION AND PROCESS PLATFORM


STANDARD SOFTWARE WITH FRAMEWORK SOLUTIONS



CUSTOMER COMMUNICATION MANAGEMENT

Revolutionize your customer communication with Papyrus Software! Consolidate and
handle all types of document output from a sleek platform, design and deliver
instantly complex business documents with ease.

CCM Platform - A Central Hub

With one set of definitions, share across channels and applications seamlessly
saving up to 50% in time empowering your business with new standards in CCM. Our
customers have achieved 20x daily communication production, with business users
taking care of 99% of overall business communication. Empower your business and
set new standards in CCM.

Review: Aim higher with Papyrus CCM

Client Report: Commerzbank select the Papyrus CCM Platform

Tutorial: Interactive Correspondence WebClient





ENTERPRISE CONTENT SERVICES ECM

Are you tired of wasting time searching for crucial information? With Papyrus,
you can easily access any document, email, video or file with just a few clicks.

Unleash the Power of Unified Content!

Collaborate seamlessly with your team on a single source of truth, eliminating
information silos. Papyrus ensures the complete security and lifecycle of every
piece of content, so you can focus on what matters most - your business.

Research: IDC | Content accessible any time anywhere

Solution: Papyrus ECM Solution

Case Study: Next generation Archive






INTELLIGENT DOCUMENT PROCESSING

Cut processing time from days to hours by capturing meta-data the moment your
mail arrives.

Self-Learning | User-Trained Technology

The system gets smarter with every document figuring out what matters using a
self-learning, user-trained technology via one single definition. All types of
structured and unstructured communications (including handwriting) are handled
and extracted data is directly routed to the archive and clerks inbox. 'Cut the
monotonous busywork, make faster decisions - that's what Papyrus does'.

Watch: Inbound Mail Capture Demo

Case Study: Tryg Insurance Claims Handling Automation

Research: IDC MarketScape 2023/24 Papyrus Major Player

Train: Papyrus Business Designer - Capture





PAPYRUS CONVERSE

Designers? Coders? Who needs them? With Papyrus Converse, you're in the driver's
seat. Imagine turning your ideas - the whole way you work with customers - into
reality, right on the screen.

Experience a Mind-Shift

No more clunky software, no more waiting on IT. This is about taking control,
doing amazing things faster than you ever thought possible. Trust us, this
technology is the future.

Watch: Creating Applications

Showcase: Design and Execute your Value Stream

Spotlight: How AI and NLP in Converse transform BPM and the Programming industry

Explore: Building digital business Solutions






ADAPTIVE CASE MANAGEMENT

Imagine understanding a customer's entire journey, not just parts of it. That's
what Adaptive Case Management does. Your system learns as your customers
interact and suggests the perfect next step, exactly when you need it.

Manage any type of work!

Forms, data, tasks, decisions - everything is synchronized and designed to feel
effortless for the customer and powerful for your team."

Showcase: Design your registration process

Watch: How you design a Value Stream process

Learn: Digital transformation of forms applications

Case Study: Transforming Case Management from physical to digital





OMNI-CHANNEL SOLUTIONS

Your customers don't think in channels! They expect a seamless experience across
all channels of communication. Papyrus Omni-Channel Architecture understands
this and provides just that. With Papyrus, your customers can switch device and
channels without any interruption. The conversation flows seamlessly, and your
customers never feel lost. The platform not only tracks but understands their
interactions, ensuring that the conversation never stalls. Give your customers
the experience they deserve with Papyrus Omni-Channel.

Explore: Digital Communication Hub

Showcase: Self-Service for Customers

Blog: Digital Experience Economy

Read: Omni-Channel Platform






AUTOMATED DOCUMENT FACTORY

Output Management

Forget juggling different systems. One for email, one for print, another for
SMS... that's very difficult to handle. With Papyrus, you create everything just
once. A letter, a statement, a complex interactive form - it instantly
transformed to the format and channel of your customer needs. Web, email, mobile
phone, printed mail, done. Best of all, you get real-time feedback so you can
constantly improve.

> The product really stands out as a leader in digital ADF
> 
> Rich Huff/Madison Advisor

Case Study: Cyta Cyprus Telecommunications
Modernizing CX and Operations with multichannel document delivery

Tutorial: Operations Designer | Job template design





ENTERPRISE MOBILE PLATFORM

Imagine running your business flawlessly, not just in the office, but
everywhere. Say goodbye to clunky, siloed apps and hello to Papyrus Mobile
Business Solutions - the all-in-one platform that liberates your team. Papyrus
is native on all devices, ensuring seamless continuity. Deploy it in days,
on-premises or private cloud, with full GDPR compliance. Security, simplicity,
and freedom - all in one place.

Watch: Papyrus Mobile Business Solutions

Explore: Ticketing & Incident Management Solution

Showcase: Mobile Business Solutions




PAPYRUS SOFTWARE RECEIVED BEST MARKS IN GARTNER PEER INSIGHTS FOR CUSTOMER
COMMUNICATIONS MANAGEMENT

Papyrus Software customers from some of the world’s leading companies gave an
average rating of 4.5 out of 5 stars in the Customer Communications Management
market, as part of the Gartner Peer Insights program.

Learn More

★★
★★★

Of the 76 reviewers, 43 gave Papyrus Software 5 stars

91%

Reviews Papyrus Software received of 4 stars or higher


CUSTOMER CASE STUDIES

Our customers are proud of the exciting apps they create with Papyrus - as are
we.

Automating Claims Processing to Support Rapid Business Growth

Winning the race against time: Renowned tax advisory firm accelerates
time-to-market On top of the Papyrus Platform

Modern Project Management: All Information at the Project Stakeholders'
Fingertips

Cashless into the Future: Leading provider of electronic, cashless payment
systems relies on high automation with Papyrus Software

Transforming Customer Services with a modern, scalable image and workflow system

Handling both Client and Regulatory Correspondence with a Single Solution

Global Business News Provider Bets on Papyrus Digital Communication Platform

New generic platform allows for many use cases with large-scale reusability

Papyrus replaces MS Word with Document Management System

Machine Assisted Intelligent E-mail/Document Capture brings Efficiency and
Productivity

Transforming Case Management from Physical to Digital

Simplify Document Management by Merging to Single Platform

Smartly Integrating Inbound Customer Communications

Better, Faster Invoice Processing using Papyrus Capture



 


EVENTS

DOCUMENT STRATEGY FORUM

Boston, Massachusetts | 2024-05-20 | More Info

PAPYRUS STRATEGY & USER CONFERENCE

Cologne, Germany | 2024-06-11 | More Info

Frankfurt, Germany | 2024-06-12 | More Info

Zurich, Switzerland | 2024-06-13 | More Info

Brussels, Belgium | 2024-06-18 | More Info

Paris, France | 2024-06-20 | More Info

Singapore | 2024-07-12 | More Info

Bangkok, Thailand | 2024-07-18 | More Info

GARTNER APPLICATION INNOVATION & BUSINESS SOLUTIONS SUMMIT EMEA

London, United Kingdom | 2024-09-09 | More Info

GARTNER ITXPO NA

Orlando, Florida | 2024-10-21 | More Info

GARTNER ITXPO EMEA

Barcelona, Spain | 2024-11-04 | More Info

More events


MESSAGES FROM THE CEO


CLOUD SUCCESS STORY

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In today's digital landscape, embracing the cloud is no longer optional. It's
the key to unlocking agility, scalability, and unmatched performance. Papyrus is
proud to be at the forefront of this revolution, empowering businesses to thrive
in the cloud with a future-proof cloud-based platform for corporate customer
communication management (CCM).

Read the entire message online:


ENG | GER | ITA | FRE | SPA


INTRODUCING INTELLIGENT FORMS FOR YOUR BUSINESS

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Turning conversations into business transactions with low effort and high
quality is crucial to successful business. That's where intelligent forms come
in! Imagine business forms that understand your clients' and employees' needs,
guide them effortlessly, and don't frustrate them. Process-driven collaboration
is typically linked to fillable business forms and interactive business
documents.

Read the entire message online:


ENG | GER | ITA | FRE | SPA


UNLOCKING OPERATIONAL EXCELLENCE STRATEGIES, PRINCIPLES AND TOOLS

--------------------------------------------------------------------------------

As CEO of Papyrus Software, I strive to open up new ways of delivering business
results through operational excellence, unlocking sustainable growth.
Operational excellence seeks to increase the bottom line through optimized
processes, increased quality and efficiency, and reduced costs.

Read the entire message online:


ENG | GER | ITA | FRE | SPA

More messages from the CEO

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