Submitted URL: https://support.snapchat.com/
Effective URL: https://help.snapchat.com/hc
Submission: On March 24 via api from LU — Scanned from DE

Summary

This website contacted 3 IPs in 2 countries across 2 domains to perform 8 HTTP transactions. The main IP is 104.18.248.37, located in and belongs to CLOUDFLARENET, US. The main domain is help.snapchat.com. The Cisco Umbrella rank of the primary domain is 231139.
TLS certificate: Issued by DigiCert Global G2 TLS RSA SHA256 202... on June 7th 2023. Valid for: a year.
This is the only time help.snapchat.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 34.120.54.238 396982 (GOOGLE-CL...)
1 5 104.18.248.37 13335 (CLOUDFLAR...)
2 2606:4700::68... 13335 (CLOUDFLAR...)
8 3
Apex Domain
Subdomains
Transfer
6 snapchat.com
support.snapchat.com
help.snapchat.com — Cisco Umbrella Rank: 231139
180 KB
2 cloudflare.com
challenges.cloudflare.com — Cisco Umbrella Rank: 3998
13 KB
8 2
Domain Requested by
5 help.snapchat.com 1 redirects help.snapchat.com
2 challenges.cloudflare.com help.snapchat.com
challenges.cloudflare.com
1 support.snapchat.com 1 redirects
8 3

This site contains links to these domains. Also see Links.

Domain
www.cloudflare.com
Subject Issuer Validity Valid
support.canvas.snapchat.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1
2023-06-07 -
2024-06-06
a year crt.sh
challenges.cloudflare.com
Cloudflare Inc ECC CA-3
2023-08-18 -
2024-08-17
a year crt.sh

This page contains 2 frames:

Primary Page: https://help.snapchat.com/hc
Frame ID: B7BFBA12F76769C7CEB57435360A5739
Requests: 7 HTTP requests in this frame

Frame: https://challenges.cloudflare.com/cdn-cgi/challenge-platform/h/g/turnstile/if/ov2/av0/rcv0/0/jxr4f/0x4AAAAAAADnPIDROrmt1Wwj/light/normal
Frame ID: 7EF52A3110DA9568B002BE446D77A7FC
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Just a moment...

Page URL History Show full URLs

  1. https://support.snapchat.com/ HTTP 301
    https://help.snapchat.com/hc Page URL

Page Statistics

8
Requests

63 %
HTTPS

33 %
IPv6

2
Domains

3
Subdomains

3
IPs

2
Countries

193 kB
Transfer

594 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.snapchat.com/ HTTP 301
    https://help.snapchat.com/hc Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 2
  • https://help.snapchat.com/favicon.ico HTTP 302
  • https://help.snapchat.com/hc/favicon.ico

8 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request hc
help.snapchat.com/
Redirect Chain
  • https://support.snapchat.com/
  • https://help.snapchat.com/hc
16 KB
8 KB
Document
General
Full URL
https://help.snapchat.com/hc
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.18.248.37 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
87192e00aa5c3de2fb9eee223f3bcee7942786010dcaf74e70c196baa2846168
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.53 Safari/537.36
accept-language
de-DE,de;q=0.9
referer
https://www.snapchat.com/

Response headers

accept-ch
Sec-CH-UA-Bitness, Sec-CH-UA-Arch, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Platform, Sec-CH-UA, UA-Bitness, UA-Arch, UA-Full-Version, UA-Mobile, UA-Model, UA-Platform-Version, UA-Platform, UA
cache-control
private, max-age=0, no-store, no-cache, must-revalidate, post-check=0, pre-check=0
cf-chl-out
70ggQukKfiCqxFTlfWosXX348E9WWxNjNS7q55lXIPD2lyQ+jTtw0MbCIHQlEopu55JKJ/VKQR3p4sT9AcJ5RGHfLmat/CItIDnAJEGmE7GyBNmUbdCtgR5GazJW8OMn$hySsJLG8RVe3WiffBi1ugw==
cf-mitigated
challenge
cf-ray
869a54d7bb689b58-FRA
content-encoding
br
content-type
text/html; charset=UTF-8
cross-origin-embedder-policy
require-corp
cross-origin-opener-policy
same-origin
cross-origin-resource-policy
same-origin
date
Sun, 24 Mar 2024 23:09:53 GMT
expires
Thu, 01 Jan 1970 00:00:01 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
origin-agent-cluster
?1
permissions-policy
accelerometer=(),autoplay=(),browsing-topics=(),camera=(),clipboard-read=(),clipboard-write=(),geolocation=(),gyroscope=(),hid=(),interest-cohort=(),magnetometer=(),microphone=(),payment=(),publickey-credentials-get=(),screen-wake-lock=(),serial=(),sync-xhr=(),usb=()
referrer-policy
same-origin
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=WIdwVXbSKIfG%2BiI9BfxRUHrZxwP1zRrVK5ENurap1FGeInFP%2FnsM3ePIvh0LN%2FFUT65e9mQsVGPUa5hHUNkQ5KiUcc%2B786JgIoDrFt26kWsVy0hBdlZRLJiAlU9L7bT6LofN"}],"group":"cf-nel","max_age":604800}
server
cloudflare
vary
Accept-Encoding
x-frame-options
SAMEORIGIN

Redirect headers

alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
112
content-type
text/html; charset=utf-8
date
Sun, 24 Mar 2024 23:09:53 GMT
location
https://help.snapchat.com/hc
server
Google Frontend
vary
Accept
via
1.1 google
x-cloud-trace-context
73f34ff012670823c686f52b9f3ca21d
x-powered-by
Express
v1
help.snapchat.com/cdn-cgi/challenge-platform/h/g/orchestrate/chl_page/
508 KB
144 KB
Script
General
Full URL
https://help.snapchat.com/cdn-cgi/challenge-platform/h/g/orchestrate/chl_page/v1?ray=869a54d7bb689b58
Requested by
Host: help.snapchat.com
URL: https://help.snapchat.com/hc
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.18.248.37 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
8e25bea15fe00ae9b1da98a8a8822594ca08e8825f7fc2151d4ffb348f7c2074

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.snapchat.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.53 Safari/537.36

Response headers

date
Sun, 24 Mar 2024 23:09:53 GMT
content-encoding
br
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server
cloudflare
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=F5pvrB9Gb8nOteKPtKpR9stXe2XhNc%2Bd9NIMvSw%2FN3xdJVI5V2Q3d%2BbTTdFwGmy%2FCeD%2FIQ1C0Tubnl9oU9eWlFnsHd92AbqwuoYwBFmOCCNeAB0RLPRzacgPrAaU9qGY1D%2B6"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=UTF-8
cache-control
private, max-age=0, no-store, no-cache, must-revalidate, post-check=0, pre-check=0
cf-ray
869a54d83be69b58-FRA
api.js
challenges.cloudflare.com/turnstile/v0/g/dc6b543c1346/
39 KB
13 KB
Script
General
Full URL
https://challenges.cloudflare.com/turnstile/v0/g/dc6b543c1346/api.js?onload=QkWxI7&render=explicit
Requested by
Host: help.snapchat.com
URL: https://help.snapchat.com/cdn-cgi/challenge-platform/h/g/orchestrate/chl_page/v1?ray=869a54d7bb689b58
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:2b8 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
d2e584d67a5b1a868363ed5e83a72ea6bc2cad8a052f64583d0fe95e7fa36e97

Request headers

Referer
https://www.snapchat.com/
Origin
https://help.snapchat.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.53 Safari/537.36

Response headers

date
Sun, 24 Mar 2024 23:09:53 GMT
content-encoding
br
server
cloudflare
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
max-age=31536000
cross-origin-resource-policy
cross-origin
cf-ray
869a54d99d1a3605-FRA
alt-svc
h3=":443"; ma=86400
favicon.ico
help.snapchat.com/hc/
Redirect Chain
  • https://help.snapchat.com/favicon.ico
  • https://help.snapchat.com/hc/favicon.ico
15 KB
15 KB
Image
General
Full URL
https://help.snapchat.com/hc/favicon.ico
Requested by
Host: help.snapchat.com
URL: https://help.snapchat.com/hc
Protocol
H2
Server
104.18.248.37 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
2f79e23f9121127a1dbd29d1ecfab0ca04e3413dc8ebfee6abffe3961ab40f4a
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.snapchat.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.53 Safari/537.36

Response headers

date
Sun, 24 Mar 2024 23:09:54 GMT
content-encoding
br
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
cross-origin-embedder-policy
require-corp
cross-origin-resource-policy
same-origin
cf-chl-out
jh0Jkun31kEDUTpkwkvAa9ModQ/OmqvqeXifTso9qKH5p87r0QaceKXkERnEh0K7QCIBqqZHKTQUwuDzKFAqapiJFIDw/TSccdGrYytIuJk/lZQmEOTKIC3ScRd6V4ed$tBnyhHBdhPiiaGpFWB1UoQ==
referrer-policy
same-origin
accept-ch
Sec-CH-UA-Bitness, Sec-CH-UA-Arch, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Platform, Sec-CH-UA, UA-Bitness, UA-Arch, UA-Full-Version, UA-Mobile, UA-Model, UA-Platform-Version, UA-Platform, UA
cross-origin-opener-policy
same-origin
cf-mitigated
challenge
server
cloudflare
x-frame-options
SAMEORIGIN
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=yYDNfkcDNjFzbhpVvK46gc4MyYcSt4MxRGKTjSDvfMn2y3ayr%2BHfsPdpD1LjRV785biiqP4Qz0guB0HqJz1uExhSMNRoO8mkMl82wQTNS5OlmvqKb9aOI2fQxF18sPtJcz2t"}],"group":"cf-nel","max_age":604800}
content-type
text/html; charset=UTF-8
vary
Accept-Encoding
origin-agent-cluster
?1
cache-control
private, max-age=0, no-store, no-cache, must-revalidate, post-check=0, pre-check=0
permissions-policy
accelerometer=(),autoplay=(),browsing-topics=(),camera=(),clipboard-read=(),clipboard-write=(),geolocation=(),gyroscope=(),hid=(),interest-cohort=(),magnetometer=(),microphone=(),payment=(),publickey-credentials-get=(),screen-wake-lock=(),serial=(),sync-xhr=(),usb=()
cf-ray
869a54dc8f909b58-FRA
expires
Thu, 01 Jan 1970 00:00:01 GMT

Redirect headers

date
Sun, 24 Mar 2024 23:09:53 GMT
cf-cache-status
EXPIRED
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server
cloudflare
x-zendesk-zorg
yes
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=Stb6lSt7kePgP0yCwKNB19PD3GLJcpyNZtSzStBgljOWa0GJ29Ufx9tXkV%2FLxC5umClyxdA272gB7WSZIbWG3Fc3E56ruP1IO9JObkmwqjwbTAQcZjfCYNwCfFY3XYO7l%2FT2"}],"group":"cf-nel","max_age":604800}
content-type
text/html
location
https://help.snapchat.com/hc/favicon.ico
cf-ray
869a54d93cbe9b58-FRA
x-request-id
869a54d93cbe9b58-FRA
ae5a44c6-4ce1-4513-8afe-0c6dc9329dff
https://help.snapchat.com/
13 B
0
Other
General
Full URL
blob:https://help.snapchat.com/ae5a44c6-4ce1-4513-8afe-0c6dc9329dff
Requested by
Host: help.snapchat.com
URL: https://help.snapchat.com/hc
Protocol
BLOB
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
8860e7fef89219a219cb11d18bd8e4a322f32072613f86e935e7fe162ab69c04

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.snapchat.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.53 Safari/537.36

Response headers

Content-Length
13
Content-Type
text/javascript
3e8c05b9b0c3ac3
help.snapchat.com/cdn-cgi/challenge-platform/h/g/flow/ov1/799197694:1711318147:fqHQfqypydV56sLI484pm789PUHcT30qgLQOaNW7N2M/869a54d7bb689b58/
15 KB
12 KB
XHR
General
Full URL
https://help.snapchat.com/cdn-cgi/challenge-platform/h/g/flow/ov1/799197694:1711318147:fqHQfqypydV56sLI484pm789PUHcT30qgLQOaNW7N2M/869a54d7bb689b58/3e8c05b9b0c3ac3
Requested by
Host: help.snapchat.com
URL: https://help.snapchat.com/cdn-cgi/challenge-platform/h/g/orchestrate/chl_page/v1?ray=869a54d7bb689b58
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.18.248.37 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
c4f532b0b4335437bb42860dbf5c2790e536ff420afc055256d44638c4128a7e

Request headers

Referer
https://www.snapchat.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.53 Safari/537.36
CF-Challenge
3e8c05b9b0c3ac3
Content-type
application/x-www-form-urlencoded

Response headers

date
Sun, 24 Mar 2024 23:09:53 GMT
content-encoding
br
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server
cloudflare
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=X%2Bll%2BTpRde5cunBeX3wyBVz1qAW0WR%2BS%2FTbhIQHqtnwGv6uXvsGDpl9vThzh3wSgV4lECiOy90AK%2B5CjINtJafGVzvycue3ooXtAuXLHWWgq9DnHsYOnqc2JbmEi1lsfZK2G"}],"group":"cf-nel","max_age":604800}
content-type
text/plain; charset=UTF-8
cf-ray
869a54d9ed4d9b58-FRA
cf-chl-gen
8knQxzE+hs7k6JYvZ/Gtqb4MiMhHDYUI4jWPjtAdd5p7yutYdIuiiqIpMMWtE68N$FAzrc6bIjiP6C5Hu23vUEw==
normal
challenges.cloudflare.com/cdn-cgi/challenge-platform/h/g/turnstile/if/ov2/av0/rcv0/0/jxr4f/0x4AAAAAAADnPIDROrmt1Wwj/light/ Frame 7EF5
0
0
Document
General
Full URL
https://challenges.cloudflare.com/cdn-cgi/challenge-platform/h/g/turnstile/if/ov2/av0/rcv0/0/jxr4f/0x4AAAAAAADnPIDROrmt1Wwj/light/normal
Requested by
Host: challenges.cloudflare.com
URL: https://challenges.cloudflare.com/turnstile/v0/g/dc6b543c1346/api.js?onload=QkWxI7&render=explicit
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700::6811:2b8 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
Content-Security-Policy frame-src https://challenges.cloudflare.com/ blob:; base-uri 'self'

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.53 Safari/537.36
accept-language
de-DE,de;q=0.9
referer
https://www.snapchat.com/

Response headers

accept-ch
Sec-CH-UA-Bitness, Sec-CH-UA-Arch, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Platform, Sec-CH-UA, UA-Bitness, UA-Arch, UA-Full-Version, UA-Mobile, UA-Model, UA-Platform-Version, UA-Platform, UA
alt-svc
h3=":443"; ma=86400
cache-control
private, max-age=0, no-store, no-cache, must-revalidate, post-check=0, pre-check=0
cf-ray
869a54daebee9295-FRA
content-encoding
br
content-security-policy
frame-src https://challenges.cloudflare.com/ blob:; base-uri 'self'
content-type
text/html; charset=UTF-8
critical-ch
Sec-CH-UA-Bitness, Sec-CH-UA-Arch, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Platform, Sec-CH-UA, UA-Bitness, UA-Arch, UA-Full-Version, UA-Mobile, UA-Model, UA-Platform-Version, UA-Platform, UA
cross-origin-embedder-policy
require-corp
cross-origin-opener-policy
same-origin
cross-origin-resource-policy
cross-origin
date
Sun, 24 Mar 2024 23:09:53 GMT
document-policy
js-profiling
origin-agent-cluster
?1
permissions-policy
accelerometer=(),autoplay=(),browsing-topics=(),camera=(),clipboard-read=(),clipboard-write=(),geolocation=(),gyroscope=(),hid=(),interest-cohort=(),magnetometer=(),microphone=(),payment=(),publickey-credentials-get=(),screen-wake-lock=(),serial=(),sync-xhr=(),usb=()
referrer-policy
same-origin
server
cloudflare
38ec46f4-072c-4c84-bd65-745cc6b40197
https://help.snapchat.com/
80 B
0
Other
General
Full URL
blob:https://help.snapchat.com/38ec46f4-072c-4c84-bd65-745cc6b40197
Requested by
Host: help.snapchat.com
URL: https://help.snapchat.com/hc
Protocol
BLOB
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
1d5d7571ddb9876d6bdb02c3291e62d788f660b71e6eb9d9032234a691db4680

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.snapchat.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.53 Safari/537.36

Response headers

Content-Length
80
Content-Type
text/javascript

Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| _cf_chl_opt function| QkWxI7 boolean| CUXVS8 function| kXDTXr5 function| ZHoSf2 function| QxtIvG1 function| htlsh8 function| uBKcTT5 function| nsucfa4 object| TVVqzA9 object| XMIiKe7 object| NyHssL1 number| ZZmu6 object| angular object| turnstile boolean| sWGgn2 string| PMJx0

1 Cookies

Domain/Path Name / Value
.help.snapchat.com/ Name: __cfruid
Value: 7fc056612d4a86ea32a8644855ce2e02907f1142-1711321793

4 Console Messages

Source Level URL
Text
security warning
Message:
Error with Permissions-Policy header: Origin trial controlled feature not enabled: 'browsing-topics'.
security warning
Message:
Error with Permissions-Policy header: Origin trial controlled feature not enabled: 'interest-cohort'.
network error URL: https://help.snapchat.com/hc
Message:
Failed to load resource: the server responded with a status of 403 ()
network error URL: https://help.snapchat.com/hc/favicon.ico
Message:
Failed to load resource: the server responded with a status of 403 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Frame-Options SAMEORIGIN