Submitted URL: http://support.engineyard.com/
Effective URL: https://support.engineyard.com/hc/en-us
Submission Tags: @ecarlesi possiblethreat Search All
Submission: On September 09 via api from FR — Scanned from FR

Summary

This website contacted 11 IPs in 2 countries across 11 domains to perform 43 HTTP transactions. The main IP is 104.16.51.111, located in and belongs to CLOUDFLARENET, US. The main domain is support.engineyard.com.
TLS certificate: Issued by R3 on September 8th 2023. Valid for: 3 months.
This is the only time support.engineyard.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
4 9 104.16.51.111 13335 (CLOUDFLAR...)
20 104.18.72.113 13335 (CLOUDFLAR...)
1 142.250.186.106 15169 (GOOGLE)
2 104.18.11.207 13335 (CLOUDFLAR...)
5 52.217.81.4 16509 (AMAZON-02)
1 35.197.7.116 396982 (GOOGLE-CL...)
1 1 104.16.53.111 13335 (CLOUDFLAR...)
2 142.250.184.206 15169 (GOOGLE)
1 216.58.206.35 15169 (GOOGLE)
1 44.216.113.140 14618 (AMAZON-AES)
1 104.18.70.113 13335 (CLOUDFLAR...)
43 11
Apex Domain
Subdomains
Transfer
21 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2286
p18.zdassets.com — Cisco Umbrella Rank: 99298
theme.zdassets.com — Cisco Umbrella Rank: 10939
ekr.zdassets.com — Cisco Umbrella Rank: 2609
717 KB
9 engineyard.com
support.engineyard.com
21 KB
6 amazonaws.com
trilogy-cs-ai-zd-helper.s3.amazonaws.com
kpj2jxs8d4.execute-api.us-east-1.amazonaws.com
12 KB
2 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 49
21 KB
2 bootstrapcdn.com
maxcdn.bootstrapcdn.com — Cisco Umbrella Rank: 1134
78 KB
1 gstatic.com
fonts.gstatic.com
35 KB
1 zendesk.com
central-supportdesk.zendesk.com
engineyardsupport.zendesk.com Failed
828 B
1 devgraph.com
www.devgraph.com
23 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 58
1 KB
0 zopim.com Failed
widget-mediator.zopim.com Failed
0 googletagmanager.com Failed
www.googletagmanager.com Failed
43 11
Domain Requested by
11 static.zdassets.com support.engineyard.com
static.zdassets.com
9 support.engineyard.com 4 redirects support.engineyard.com
static.zdassets.com
7 theme.zdassets.com support.engineyard.com
p18.zdassets.com
5 trilogy-cs-ai-zd-helper.s3.amazonaws.com support.engineyard.com
2 www.google-analytics.com support.engineyard.com
www.google-analytics.com
2 maxcdn.bootstrapcdn.com support.engineyard.com
maxcdn.bootstrapcdn.com
2 p18.zdassets.com support.engineyard.com
1 ekr.zdassets.com static.zdassets.com
1 kpj2jxs8d4.execute-api.us-east-1.amazonaws.com p18.zdassets.com
1 fonts.gstatic.com fonts.googleapis.com
1 central-supportdesk.zendesk.com 1 redirects
1 www.devgraph.com support.engineyard.com
1 fonts.googleapis.com support.engineyard.com
0 widget-mediator.zopim.com Failed static.zdassets.com
0 engineyardsupport.zendesk.com Failed static.zdassets.com
0 www.googletagmanager.com Failed www.google-analytics.com
43 16
Subject Issuer Validity Valid
support.engineyard.com
R3
2023-09-08 -
2023-12-07
3 months crt.sh
zdassets.com
Cloudflare Inc ECC CA-3
2022-11-10 -
2023-11-09
a year crt.sh
upload.video.google.com
GTS CA 1C3
2023-08-14 -
2023-11-06
3 months crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2022-12-30 -
2023-12-30
a year crt.sh
*.s3.amazonaws.com
Amazon RSA 2048 M01
2023-03-21 -
2023-12-19
9 months crt.sh
www.devgraph.com
R3
2023-08-28 -
2023-11-26
3 months crt.sh
*.google-analytics.com
GTS CA 1C3
2023-08-14 -
2023-11-06
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-08-14 -
2023-11-06
3 months crt.sh
*.execute-api.us-east-1.amazonaws.com
Amazon RSA 2048 M01
2023-05-23 -
2024-06-20
a year crt.sh

This page contains 5 frames:

Primary Page: https://support.engineyard.com/hc/en-us
Frame ID: 3533188EECECA28C00DBF07A71267F62
Requests: 35 HTTP requests in this frame

Frame: https://support.engineyard.com/hc/theme_assets/7280/1235/digging_tool_panda.svg
Frame ID: 8965367FA23E7ADA0DB25B0AF5776627
Requests: 1 HTTP requests in this frame

Frame: https://support.engineyard.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js
Frame ID: 22E380AE5FCCBD727D06E463A7AE01AD
Requests: 2 HTTP requests in this frame

Frame: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Frame ID: 64577760A34B7CF14E1F8A57F0138D4F
Requests: 4 HTTP requests in this frame

Frame: https://widget-mediator.zopim.com/s/W/xdds/zmwmciaZUvRrxTJa/c/1694232646047
Frame ID: 13CD259FD7AD7CCB01AFF4BDF76B8E3D
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Engine Yard Support

Page URL History Show full URLs

  1. http://support.engineyard.com/ HTTP 301
    https://support.engineyard.com/ HTTP 302
    https://support.engineyard.com/hc HTTP 301
    https://support.engineyard.com/hc/en-us Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • /wp-(?:content|includes)/

Overall confidence: 100%
Detected patterns

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.css
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

43
Requests

86 %
HTTPS

0 %
IPv6

11
Domains

16
Subdomains

11
IPs

2
Countries

906 kB
Transfer

2652 kB
Size

7
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://support.engineyard.com/ HTTP 301
    https://support.engineyard.com/ HTTP 302
    https://support.engineyard.com/hc HTTP 301
    https://support.engineyard.com/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 19
  • https://central-supportdesk.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/fa3bfadd5fc6f9d04ad357399dbe6190dda56d64/v2/host-without-iframe.js
Request Chain 32
  • https://support.engineyard.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://support.engineyard.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js

43 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request en-us
support.engineyard.com/hc/
Redirect Chain
  • http://support.engineyard.com/
  • https://support.engineyard.com/
  • https://support.engineyard.com/hc
  • https://support.engineyard.com/hc/en-us
70 KB
15 KB
Document
General
Full URL
https://support.engineyard.com/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e5d879cad83075b019225b5b4f32047b7136eb4eacf831a88bbfc2ce8ee325b0
Security Headers
Name Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
accept-language
fr-FR,fr;q=0.9

Response headers

cache-control
max-age=0, public
cf-cache-status
REVALIDATED
cf-ray
803c953c286d2a0d-CDG
content-encoding
br
content-language
en-us
content-type
text/html; charset=utf-8
date
Sat, 09 Sep 2023 04:10:42 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=ea4zrOQdh%2Bu%2FQZWXfEw0Ow%2FFPqluW8FGZxooaHeyX8eHPqCqsw58YHsPBZXB7zfjWs%2FlJM%2FlEB0BGh9a0iD3cYlqvnUVKjouUTUk61MIUlEvnC3T%2F9JLeT2SmzFIClWVyO7Ynjy1fv0%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=259200;
vary
Accept, Accept-Encoding
x-frame-options
SAMEORIGIN
x-request-id
80319150b696d5a0-CDG
x-runtime
0.126921
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
help-center-unicorn-7d9d644cfd-mfjwz
x-zendesk-processed-host-header
support.engineyard.com

Redirect headers

cache-control
max-age=0, public
cf-cache-status
DYNAMIC
cf-ray
803c953aeff12a0d-CDG
content-language
en-us
content-type
text/html; charset=utf-8
date
Sat, 09 Sep 2023 04:10:41 GMT
location
https://support.engineyard.com/hc/en-us
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=jOBiseNX4LHZqHFaoh8jcCnstyqGC6SswzkjrAntW%2BwGUX%2BGjsD5b2GZpzOFjVmvLHGVtvGXbhc4IKuTPMHNlU%2B1fKFlSTBiejDmKbKf4BqczU8H1GHuE5KpgRDIWS3SkaVRK5fJ1Tc%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=259200;
x-frame-options
SAMEORIGIN
x-request-id
803c953aeff12a0d-CDG
x-runtime
0.038024
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
help-center-unicorn-5454c477c8-tzj44
x-zendesk-processed-host-header
support.engineyard.com
application-5dedcabe00a896eb2c214ed2973f0975.css
static.zdassets.com/hc/assets/
51 KB
9 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/application-5dedcabe00a896eb2c214ed2973f0975.css
Requested by
Host: support.engineyard.com
URL: https://support.engineyard.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0ace26882bd590a050d612c679d4e25e8cb6dc4cfa58c81806050cd45359adde
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
https://support.engineyard.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 04:10:42 GMT
x-amz-version-id
2CrwEwl6GoBSbQ_1L_iYZjD_yV6kAoQP
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
RVZWKGPZJVCG7FGH
age
141374
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
u/uuyQTSVl8qJXftdMVNXJadhDHI84YGnpAq7IXGBndnDT0Ob7SLEx81YG3BX6HxcfB9Hr7Pa/o=
last-modified
Thu, 06 Jul 2023 12:51:05 GMT
server
cloudflare
etag
W/"ab4cc5d52d40b0752bf2b47ae2bb94b5"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=i9Mj58HH27CHwAF2lHFfvY%2FUNY3fifDu%2FdS2qFhZ2MSftZ1v9HufArKpRhNM%2F8MSLqpUn8FYKlrIzYyZu3g2SjoLtAlV%2BPd9w48yrXYg3TGxdyc9xKWiaud7StkFKo9FeJ4fx%2BA%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
public, max-age=604800
cf-ray
803c953f886bf11c-CDG
theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
static.zdassets.com/hc/assets/
9 KB
3 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
Requested by
Host: support.engineyard.com
URL: https://support.engineyard.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
836316444e9cede5ce83cfe98734b9c8ab27192a9634a59b82c118a8e6792037
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
https://support.engineyard.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 04:10:42 GMT
x-amz-version-id
W7Sc8SftPb2qgWBAfs0VfUAc5abaMB73
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
8DEM0DGDPXMTM4KB
age
247652
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
ApM2Ai9fELPwv9IaXIzkTKnQyK2A5/9t1bD6ZBgZPw7FIG9jFmq8YvkUx5bMmk3LygDUnwyeA8Q=
last-modified
Mon, 27 Feb 2023 12:55:49 GMT
server
cloudflare
etag
W/"359c3fce9769020f14763e4e3615597d"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=3gb1UOwhD%2FJVY%2FBkcbRTPWdShhPoJEH2TzCUMPjjVehI8GvyeLkEKhaT4RstO18xNSt5MBY76cfqHMg7EmQXFFeH5I1cPbBjucipzQfD1ktkD9ISs97DqPtudaWZqHO44LgJsXU%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
public, max-age=604800
cf-ray
803c953f886cf11c-CDG
style.css
p18.zdassets.com/hc/theming_assets/2208048/360000277234/
84 KB
16 KB
Stylesheet
General
Full URL
https://p18.zdassets.com/hc/theming_assets/2208048/360000277234/style.css?digest=12865205831442
Requested by
Host: support.engineyard.com
URL: https://support.engineyard.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
a4c06ef9c4ce1f639568186029860719afadfff344f133971eb264deeb8bce67
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
https://support.engineyard.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 04:10:42 GMT
strict-transport-security
max-age=0
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-zendesk-origin-server
help-center-unicorn-7fc5cb6ff4-77vvm
protocol
HTTP/1.1 always
x-request-id
7f0ee0f60b8840d0-FRA
x-ua-compatible
IE=edge
x-runtime
0.015565
server
cloudflare
etag
W/"a4c06ef9c4ce1f639568186029860719"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=wFKZZ0EXBdCJPhTSCexjfCKHMUVuCbMVzYaPv7l9z0%2FuNoNRPItlzm4RSu7PkLcdYGeyqJElmb6FB8TfgrcoABHL8Lfzc69YROgY9OZzJyjQ545aZqanu2kyJcA1eL%2B4nx4%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-processed-host-header
p18.zdassets.com
cf-ray
803c953f8ec90224-CDG
jquery-09d07e20ce042ef10e301661ad1f316c.js
static.zdassets.com/hc/assets/
90 KB
33 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/jquery-09d07e20ce042ef10e301661ad1f316c.js
Requested by
Host: support.engineyard.com
URL: https://support.engineyard.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e1fc56c5af917b653be54d619245c4079c1afec0991321f0d358679b1ef529a0
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
https://support.engineyard.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 04:10:42 GMT
x-amz-version-id
lDLImadgZkOF2oXWJAttmEPdYZEwU2dg
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
3JF9ZEVWEER1GJZT
age
57218
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
CloSvn+ACAffG8sZ7pgdjpxqU2QzD4b2Dpq4ij7kquk10Q0D2IEtuwgFHqK+IE1o+cx/beg3SLg=
last-modified
Fri, 17 Feb 2023 10:08:10 GMT
server
cloudflare
etag
W/"06821d0f1e25137c2297502c6ced525d"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=7cP383v9Q363yC4W%2FiZx0ntvE0SwYOal5%2FF9OTHwfY1zrJIkYkIEvHWirSdgIiup%2B1zVdumfVF3IC4AEF17taKG78pyhwGJ8SMwak2jFlJS6A1i%2FDcCEkAlksLh4qZKz2fEq1zs%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript
cache-control
public, max-age=604800
cf-ray
803c953f886df11c-CDG
css2
fonts.googleapis.com/
16 KB
1 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css2?family=Rubik:ital,wght@0,300;0,400;0,500;0,700;1,300;1,400;1,500;1,700&display=swap
Requested by
Host: support.engineyard.com
URL: https://support.engineyard.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.186.106 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra24s06-in-f10.1e100.net
Software
ESF /
Resource Hash
0a8f094464e1b01b05e535712caaf7d0724bdb5b79c1afa43f78068e8641244d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
https://support.engineyard.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Sat, 09 Sep 2023 04:10:42 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Sat, 09 Sep 2023 04:10:42 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
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font-awesome.min.css
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7 KB
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Requested by
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User-Agent
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Response headers

date
Sat, 09 Sep 2023 04:10:42 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
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HIT
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Requested by
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URL: https://support.engineyard.com/hc/en-us
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
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Software
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Request headers

Referer
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accept-language
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User-Agent
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Response headers

Date
Sat, 09 Sep 2023 04:10:43 GMT
Last-Modified
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Server
AmazonS3
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Requested by
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Protocol
HTTP/1.1
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accept-language
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Response headers

Date
Sat, 09 Sep 2023 04:10:43 GMT
Last-Modified
Tue, 01 Aug 2023 19:28:52 GMT
Server
AmazonS3
x-amz-request-id
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Response headers

Date
Sat, 09 Sep 2023 04:10:43 GMT
Last-Modified
Wed, 12 Jul 2023 13:18:38 GMT
Server
AmazonS3
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URL: https://support.engineyard.com/hc/en-us
Protocol
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Security
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Response headers

Date
Sat, 09 Sep 2023 04:10:43 GMT
Last-Modified
Wed, 12 Jul 2023 15:39:17 GMT
Server
AmazonS3
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accept-language
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User-Agent
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Response headers

Date
Sat, 09 Sep 2023 04:10:43 GMT
Last-Modified
Wed, 14 Jun 2023 16:21:30 GMT
Server
AmazonS3
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General
Full URL
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URL: https://support.engineyard.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Response headers

date
Sat, 09 Sep 2023 04:10:42 GMT
strict-transport-security
max-age=0
content-encoding
br
cf-cache-status
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URL: https://support.engineyard.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
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accept-language
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User-Agent
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Response headers

date
Sat, 09 Sep 2023 04:10:43 GMT
last-modified
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server
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Protocol
H2
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Response headers

date
Sat, 09 Sep 2023 04:10:42 GMT
x-amz-version-id
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URL: https://support.engineyard.com/hc/en-us
Protocol
H2
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User-Agent
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Response headers

date
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x-amz-version-id
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URL: https://support.engineyard.com/hc/en-us
Protocol
H2
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Response headers

date
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server
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226 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j101&a=1603874714&t=pageview&_s=1&dl=https%3A%2F%2Fsupport.engineyard.com%2Fhc%2Fen-us&ul=en-us&de=UTF-8&dt=Engine%20Yard%20Support&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=IEBAAEABAAAAACAAI~&jid=1041937069&gjid=1605184892&cid=735867404.1694232645&tid=UA-118964768-4&_gid=956616939.1694232645&_r=1&_slc=1&z=112347561
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.184.206 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra24s11-in-f14.1e100.net
Software
Golfe2 /
Resource Hash
0af1011b214a77e2706e7e5593604a471e23f1c7e45283b8c7a71401aa8a1970
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://support.engineyard.com/
accept-language
fr-FR,fr;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Sat, 09 Sep 2023 04:10:44 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://support.engineyard.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
15
expires
Fri, 01 Jan 1990 00:00:00 GMT
js
www.googletagmanager.com/gtag/
0
0

web-widget-main-4b22769.js
static.zdassets.com/web_widget/classic/latest/ Frame 6457
921 KB
265 KB
Script
General
Full URL
https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/ekr/snippet.js?key=web_widget/engineyardsupport.zendesk.com
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
19f9bd2c56e13a1adc382fb52bb03abe6ea7284415855adeb244cfce20cca048
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 04:10:45 GMT
x-amz-version-id
Tqd.BCD9w1gdIuCOkjN7K7S20lVumIKB
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
VC227HWC1SB9BP0S
age
1051307
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
/u++PB0KhW/JIMyXvniOxWbHKCXrk5NG742GSQzUeQMsfdV1Sq7QedmdfdDlKUwuwlNC/FdBPttbEZbpSgVsfQ==
last-modified
Thu, 24 Aug 2023 03:39:36 GMT
server
cloudflare
etag
W/"a3155ef9816fdf792d367e746086c583"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=TU966QH6MEJ7Ib2OWyNXhuQMkoleDQ3a3TcETTXbvsm7qv68rotFKi9cFy9xtuqnSIMKal3OMJS%2FSj2d7x1Ip7EwCBojn7o2JxrWhlwRG4pjkIxds9OVpaEnfJ6eHatdiPAnBtg%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=31536000
cf-ray
803c9551ef9af11c-CDG
expires
Fri, 23 Aug 2024 03:39:35 GMT
en-us-json-4b22769.js
static.zdassets.com/web_widget/classic/latest/web-widget-locales/classic/ Frame 6457
25 KB
6 KB
Script
General
Full URL
https://static.zdassets.com/web_widget/classic/latest/web-widget-locales/classic/en-us-json-4b22769.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
53b63be2f9ab7f75dd4702ae1f07e7bb82dbdcfb8e6df77c9f173b213c1af912
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 04:10:45 GMT
x-amz-version-id
hsI8uO5qXqigkFCAVGwBeynKIJCd66Hs
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
PDF3FE976HR4V00W
age
1051306
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
0blpswMIFAOhaVlqnAzdEHdtFfFaaGOi0CdPv+HUzj2+AAujGo6szwFwyDrsM12QGgkbEMVxSxQ=
last-modified
Thu, 24 Aug 2023 03:39:38 GMT
server
cloudflare
etag
W/"fd692493810d22ae0ff5aca283a7a202"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=fLpAZu0QxcwApZKI%2BOE0lZmVrzbN1bQDq0s%2FVEGt8ZQsLCd3V7rnKwp6emGtpCKGo4XJCzQbetPMkXMSPsJKLYfoHAh3%2BM1JOytcSPDVbeNDy7hPrJOul9oiOn1KNHkZiHCAqjk%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=31536000
cf-ray
803c9553a837f11c-CDG
expires
Fri, 23 Aug 2024 03:39:37 GMT
config
engineyardsupport.zendesk.com/embeddable/ Frame 6457
0
0

web-widget-chat-sdk-4b22769.js
static.zdassets.com/web_widget/classic/latest/ Frame 6457
202 KB
51 KB
Script
General
Full URL
https://static.zdassets.com/web_widget/classic/latest/web-widget-chat-sdk-4b22769.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
24a0379eaeac3d8de8f2b77a318fef99bae4ef5ca07d2eca39b8a0f3c21911b6
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 04:10:45 GMT
x-amz-version-id
Gf4KFmmSRtALGQTFrJvpXz0Cxt2OhtK2
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
PDFFE7MMEGNE31NJ
age
1051306
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
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last-modified
Thu, 24 Aug 2023 03:39:36 GMT
server
cloudflare
etag
W/"a3208a9957c2dcf9612763d1d3138069"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=Hkm4nY0wPU9pcUf5ZR1icbcyKgWaguHim4a1DTES94FzybrBsaQrCWbEO%2BKbct2iGp2%2B7rfJJgEdAHBpqe1Nc2i8nt%2Ff467dPC5LLe%2FboFaBKGefknESFUQw5r9EZV4b47UK71A%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=31536000
cf-ray
803c95546888f11c-CDG
expires
Fri, 23 Aug 2024 03:39:35 GMT
1694232646047
widget-mediator.zopim.com/s/W/xdds/zmwmciaZUvRrxTJa/c/ Frame 13CD
0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
www.googletagmanager.com
URL
https://www.googletagmanager.com/gtag/js?id=G-TBT2VDZZYP&cx=c&_slc=1
Domain
engineyardsupport.zendesk.com
URL
https://engineyardsupport.zendesk.com/embeddable/config
Domain
widget-mediator.zopim.com
URL
https://widget-mediator.zopim.com/s/W/xdds/zmwmciaZUvRrxTJa/c/1694232646047

Verdicts & Comments Add Verdict or Comment

67 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| documentPictureInPicture function| $ function| jQuery string| GoogleAnalyticsObject function| ga function| includeHTML function| loadFile function| waitForWidgetPart function| makeWidgetBig function| disableCard function| changeRequestPageLinks function| loadLiveChat function| loadForethoughtCard function| hcAdjustments function| addForethoughtWidget function| captureItarCustomer function| addITARtoChatListener string| API_ENDPOINT string| ESCALATION_MSG_PLACEHOLDER function| enableTicketEscalation function| addErrorTooltip function| showTicketAlreadyEscalatedLabel function| postEscalationSuccess function| postEscalationError function| checkTicketEscalation function| escalateTicket object| $ticketEscalationIcon string| text_nosensitive string| text_noeucheck function| validatePhoneNum function| updateUserPhoneNum function| showPhoneNumError undefined| currentPhoneNumValue undefined| phoneNumberIntl object| originalSubmitButton function| getCommentContent function| setCommentContent string| gdprSelector string| sensitiveSelector function| gdprSensitiveCheckboxHandler object| agSectionId undefined| AgSection object| $commentContainerTextarea object| $commentContainerFormControls object| Modernizr object| I18N object| Zendesk object| HelpCenter function| moment object| webpackChunkhelp_center object| regeneratorRuntime function| zEmbed function| zE object| I18n object| zEWebpackACJsonp number| agents_online object| google_tag_data object| gaplugins object| gaGlobal object| gaData object| dataLayer boolean| zEACLoaded function| $zopim

7 Cookies

Domain/Path Name / Value
.support.engineyard.com/ Name: __cfruid
Value: 05fba5508e0c56cf956cda6253eeda15e4ef4a65-1694232641
support.engineyard.com/ Name: _help_center_session
Value: LzZUZGtTWlcvV2N4WlgzVmRucGtzNTV6MUR0U1NUUmlvUUhsOWV3UlN5b0Z4Vnk0T3F4UEZkWTFnQ0cxZGFnOUNxblVYWjl6WjAzeW1MQncxejNFT1E9PS0tNGltQWVCNXQxQW5tK0wzMUVFdVE5UT09--a8744fc87067a7648593b22c6fb6bc322213254a
.central-supportdesk.zendesk.com/ Name: __cfruid
Value: b83dbfa0634f3bbb65dd34777399406ec523b849-1694232643
.engineyard.com/ Name: _ga
Value: GA1.2.735867404.1694232645
.engineyard.com/ Name: _gid
Value: GA1.2.956616939.1694232645
.engineyard.com/ Name: _gat
Value: 1
.support.engineyard.com/ Name: cf_clearance
Value: Pm7MxAdmhsB641ZfUGgAjX2_36NJfNP5le.Kp3TPH7s-1694232644-0-1-38a23fe9.8a5ab788.6fa36009-0.2.1694232644

4 Console Messages

Source Level URL
Text
network error URL: https://www.googletagmanager.com/gtag/js?id=G-TBT2VDZZYP&cx=c&_slc=1
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://engineyardsupport.zendesk.com/embeddable/config
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-chat-sdk-4b22769.js(Line 1)
Message:
WebSocket connection to 'wss://widget-mediator.zopim.com/s/W/ws/zmwmciaZUvRrxTJa/c/1694232645969' failed: Error in connection establishment: net::ERR_CONNECTION_RESET
network error URL: https://widget-mediator.zopim.com/s/W/xdds/zmwmciaZUvRrxTJa/c/1694232646047
Message:
Failed to load resource: net::ERR_CONNECTION_RESET

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

central-supportdesk.zendesk.com
ekr.zdassets.com
engineyardsupport.zendesk.com
fonts.googleapis.com
fonts.gstatic.com
kpj2jxs8d4.execute-api.us-east-1.amazonaws.com
maxcdn.bootstrapcdn.com
p18.zdassets.com
static.zdassets.com
support.engineyard.com
theme.zdassets.com
trilogy-cs-ai-zd-helper.s3.amazonaws.com
widget-mediator.zopim.com
www.devgraph.com
www.google-analytics.com
www.googletagmanager.com
engineyardsupport.zendesk.com
widget-mediator.zopim.com
www.googletagmanager.com
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104.16.53.111
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