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Submitted URL: https://email.travelctm.com/NjE4LVBQSy04OTMAAAGS_o7pCdteP2xChcpt6jLg9Vq1uJh7bPhkTWO1aTn1zMf4T6dsjf_XGW7djfPkyVwWlxMAXAw=
Effective URL: https://www.surveymonkey.com/r/2024ctmcustomersurvey?mkt_tok=NjE4LVBQSy04OTMAAAGS_o7pCbeZiehGZbReJzdiOuWXkrtIEamOI9l1UkAkIEEC...
Submission: On May 10 via manual from AU — Scanned from AU
Effective URL: https://www.surveymonkey.com/r/2024ctmcustomersurvey?mkt_tok=NjE4LVBQSy04OTMAAAGS_o7pCbeZiehGZbReJzdiOuWXkrtIEamOI9l1UkAkIEEC...
Submission: On May 10 via manual from AU — Scanned from AU
Form analysis 1 forms found in the DOM
Name: surveyForm — POST
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<p><span style="font-size: 18pt; color: #75c444; font-family: arial, helvetica, sans-serif;"><strong>Welcome to CTM's 2024 Customer Survey!</strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #008ac9; font-size: 14pt;">We appreciate you sharing your feedback and insights to help drive CTM's customer solutions in 2024 and beyond.
<br><br></span></span>This survey covers 4 key areas of your travel management experience and should take no longer than <strong>5 minutes</strong> to complete. <br><br>We invite you to complete as many questions as possible to
ensure that our understanding of your needs and experiences is robust. However, <strong>you may skip any questions and sections</strong> as needed to ensure your feedback relates specifically to your role in business
travel.<br><br><strong>The sections are:</strong><br>1) Customer Service<br>2) Travel Program<br>3) Technology<br>4) Travel Trends & Experience<br><br>This survey <strong>closes Friday 17 May, 2024.</strong><br><br>Once again,
thank you for your sharing your feedback and insights with our team.<br><br><strong>Corporate Travel Management</strong></p>
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<span class="question-number notranslate"> 1<span class="question-dot">.</span>
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<span class="user-generated notranslate
"> What region are you located in?</span>
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<span class="radio-button-label-text question-body-font-theme user-generated "> Americas </span>
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<span class="radio-button-label-text question-body-font-theme user-generated "> UK, Europe, Middle East & Africa </span>
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<span class="radio-button-label-text question-body-font-theme user-generated "> Asia </span>
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<span class="question-number notranslate"> 2<span class="question-dot">.</span>
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<span class="user-generated notranslate
"> First name</span>
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<h3 class="screenreader-only">Question Title</h3>
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<h4 id="question-title-181910253" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 3<span class="question-dot">.</span>
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<span class="user-generated notranslate
"> Company name</span>
<div id="new-commenting-icon_181910253" data-survey-id="412507711" data-question-id="181910253" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
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<h4 id="question-title-181910254" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 4<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Email address (work email)</span>
<div id="new-commenting-icon_181910254" data-survey-id="412507711" data-question-id="181910254" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
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<div data-question-type="multiple_choice_vertical" data-rq-question-type="multiple_choice_vertical" class="question-container
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<h4 id="question-title-181910261" class="
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<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 5<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Which of the following best describes your role in travel? Select all that apply.</span>
<div id="new-commenting-icon_181910261" data-survey-id="412507711" data-question-id="181910261" data-language-code="en" data-sm-comment-icon="" style="display: inline-block">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
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<div class="question-body clearfix notranslate ">
<div class="">
<div class="answer-option-cell
" data-answer-id="1318693931">
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<span class="checkbox-button-label-text question-body-font-theme user-generated "> I travel for work/business </span>
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<span class="checkbox-button-label-text question-body-font-theme user-generated "> I book my own travel arrangements </span>
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<span class="checkbox-button-label-text question-body-font-theme user-generated "> I book business travel for other people </span>
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<div data-sm-checkbox="" class="checkbox-button-container ">
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<span class="checkbox-button-display ">
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<span class="checkbox-button-label-text question-body-font-theme user-generated "> I manage the travel program </span>
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<span class="checkbox-button-label-text question-body-font-theme user-generated "> I’m responsible for employee safety /duty of care </span>
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<div data-sm-checkbox="" class="checkbox-button-container ">
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</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> I’m responsible for travel sourcing / procurement </span>
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<span class="checkbox-button-label-text question-body-font-theme user-generated "> Other (please specify) </span>
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<div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
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<legend class="question-legend">
<h4 id="question-title-181910260" class="
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<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 6<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> How many regions does your travel program operate in?</span>
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<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
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<div class="">
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<span class="radio-button-label-text question-body-font-theme user-generated "> 1 continent </span>
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<span class="radio-button-label-text question-body-font-theme user-generated "> 3+ continents </span>
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<div id="question-field-181910258" data-qnumber="9" data-qdispnumber="7" data-question-id="181910258" class=" question-single-choice-radio qn question vertical">
<h3 class="screenreader-only">Question Title</h3>
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<legend class="question-legend">
<h4 id="question-title-181910258" class="
question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 7<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Age group</span>
<div id="new-commenting-icon_181910258" data-survey-id="412507711" data-question-id="181910258" data-language-code="en" data-sm-comment-icon="" style="display: inline-block">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
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<span class="radio-button-label-text question-body-font-theme user-generated "> 18-39 </span>
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<div class="answer-option-cell" data-answer-id="1318693919">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910258">
<input id="181910258_1318693919" aria-labelledby="181910258_1318693919_label" name="181910258" type="radio" role="radio" class="radio-button-input " value="1318693919" aria-checked="false">
<label data-sm-radio-button-label="" id="181910258_1318693919_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910258_1318693919">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> 40+ </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1318693988">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910258">
<input id="181910258_1318693988" aria-labelledby="181910258_1318693988_label" name="181910258" type="radio" role="radio" class="radio-button-input " value="1318693988" aria-checked="false">
<label data-sm-radio-button-label="" id="181910258_1318693988_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910258_1318693988">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Prefer not to say </span>
</label>
</div>
</div>
</div>
</div>
</fieldset>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="matrix_rating" data-rq-question-type="net_promoter_score" class="question-container
">
<div id="question-field-181910283" data-qnumber="10" data-qdispnumber="8" data-question-id="181910283" class=" question-matrix-nps-table qn question rating question-required">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-181910283" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 8<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> How likely is it that you would recommend CTM to a friend or colleague?</span>
<div id="new-commenting-icon_181910283" data-survey-id="412507711" data-question-id="181910283" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<div class="nps-col-text-container">
<div class="question-body-font-theme
nps-col-text-left
"> Not at all likely </div>
<div class="question-body-font-theme
nps-col-text-right
"> Extremely likely </div>
</div>
<div class="nps-pop-up"><span class="nps-pop-up-text"></span></div>
<table class="question-matrix-nps-table table-reset" cellspacing="0" role="presentation">
<thead>
<tr class="nps-col-position">
<td class="question-body-font-theme"> 0 </td>
<td class="question-body-font-theme"> 1 </td>
<td class="question-body-font-theme"> 2 </td>
<td class="question-body-font-theme"> 3 </td>
<td class="question-body-font-theme"> 4 </td>
<td class="question-body-font-theme"> 5 </td>
<td class="question-body-font-theme"> 6 </td>
<td class="question-body-font-theme"> 7 </td>
<td class="question-body-font-theme"> 8 </td>
<td class="question-body-font-theme"> 9 </td>
<td class="question-body-font-theme"> 10 </td>
</tr>
</thead>
<tbody>
<tr data-nps="" data-radio-button-group="">
<td class="nps-radio-button-container no-touch touch-sensitive ">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910283">
<input id="181910283_1318694058_1318694059" aria-labelledby="181910283_1318694058_1318694059_label" name="181910283_1318694058" type="radio" role="radio" class="radio-button-input " value="1318694059" aria-checked="false">
<label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix nps-answer-label" for="181910283_1318694058_1318694059">
<span data-position="0" id="181910283_1318694058_1318694059_label" class="radio-button-display " aria-label="0"> 0 </span>
</label>
</div>
</td>
<td class="nps-radio-button-container no-touch touch-sensitive ">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910283">
<input id="181910283_1318694058_1318694060" aria-labelledby="181910283_1318694058_1318694060_label" name="181910283_1318694058" type="radio" role="radio" class="radio-button-input " value="1318694060" aria-checked="false">
<label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix nps-answer-label" for="181910283_1318694058_1318694060">
<span data-position="1" id="181910283_1318694058_1318694060_label" class="radio-button-display " aria-label="1"> 1 </span>
</label>
</div>
</td>
<td class="nps-radio-button-container no-touch touch-sensitive ">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910283">
<input id="181910283_1318694058_1318694061" aria-labelledby="181910283_1318694058_1318694061_label" name="181910283_1318694058" type="radio" role="radio" class="radio-button-input " value="1318694061" aria-checked="false">
<label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix nps-answer-label" for="181910283_1318694058_1318694061">
<span data-position="2" id="181910283_1318694058_1318694061_label" class="radio-button-display " aria-label="2"> 2 </span>
</label>
</div>
</td>
<td class="nps-radio-button-container no-touch touch-sensitive ">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910283">
<input id="181910283_1318694058_1318694062" aria-labelledby="181910283_1318694058_1318694062_label" name="181910283_1318694058" type="radio" role="radio" class="radio-button-input " value="1318694062" aria-checked="false">
<label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix nps-answer-label" for="181910283_1318694058_1318694062">
<span data-position="3" id="181910283_1318694058_1318694062_label" class="radio-button-display " aria-label="3"> 3 </span>
</label>
</div>
</td>
<td class="nps-radio-button-container no-touch touch-sensitive ">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910283">
<input id="181910283_1318694058_1318694063" aria-labelledby="181910283_1318694058_1318694063_label" name="181910283_1318694058" type="radio" role="radio" class="radio-button-input " value="1318694063" aria-checked="false">
<label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix nps-answer-label" for="181910283_1318694058_1318694063">
<span data-position="4" id="181910283_1318694058_1318694063_label" class="radio-button-display " aria-label="4"> 4 </span>
</label>
</div>
</td>
<td class="nps-radio-button-container no-touch touch-sensitive ">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910283">
<input id="181910283_1318694058_1318694064" aria-labelledby="181910283_1318694058_1318694064_label" name="181910283_1318694058" type="radio" role="radio" class="radio-button-input " value="1318694064" aria-checked="false">
<label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix nps-answer-label" for="181910283_1318694058_1318694064">
<span data-position="5" id="181910283_1318694058_1318694064_label" class="radio-button-display " aria-label="5"> 5 </span>
</label>
</div>
</td>
<td class="nps-radio-button-container no-touch touch-sensitive ">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910283">
<input id="181910283_1318694058_1318694065" aria-labelledby="181910283_1318694058_1318694065_label" name="181910283_1318694058" type="radio" role="radio" class="radio-button-input " value="1318694065" aria-checked="false">
<label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix nps-answer-label" for="181910283_1318694058_1318694065">
<span data-position="6" id="181910283_1318694058_1318694065_label" class="radio-button-display " aria-label="6"> 6 </span>
</label>
</div>
</td>
<td class="nps-radio-button-container no-touch touch-sensitive ">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910283">
<input id="181910283_1318694058_1318694066" aria-labelledby="181910283_1318694058_1318694066_label" name="181910283_1318694058" type="radio" role="radio" class="radio-button-input " value="1318694066" aria-checked="false">
<label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix nps-answer-label" for="181910283_1318694058_1318694066">
<span data-position="7" id="181910283_1318694058_1318694066_label" class="radio-button-display " aria-label="7"> 7 </span>
</label>
</div>
</td>
<td class="nps-radio-button-container no-touch touch-sensitive ">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910283">
<input id="181910283_1318694058_1318694067" aria-labelledby="181910283_1318694058_1318694067_label" name="181910283_1318694058" type="radio" role="radio" class="radio-button-input " value="1318694067" aria-checked="false">
<label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix nps-answer-label" for="181910283_1318694058_1318694067">
<span data-position="8" id="181910283_1318694058_1318694067_label" class="radio-button-display " aria-label="8"> 8 </span>
</label>
</div>
</td>
<td class="nps-radio-button-container no-touch touch-sensitive ">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910283">
<input id="181910283_1318694058_1318694068" aria-labelledby="181910283_1318694058_1318694068_label" name="181910283_1318694058" type="radio" role="radio" class="radio-button-input " value="1318694068" aria-checked="false">
<label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix nps-answer-label" for="181910283_1318694058_1318694068">
<span data-position="9" id="181910283_1318694058_1318694068_label" class="radio-button-display " aria-label="9"> 9 </span>
</label>
</div>
</td>
<td class="nps-radio-button-container no-touch touch-sensitive nps-radio-button-last-child">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910283">
<input id="181910283_1318694058_1318694069" aria-labelledby="181910283_1318694058_1318694069_label" name="181910283_1318694058" type="radio" role="radio" class="radio-button-input " value="1318694069" aria-checked="false">
<label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix nps-answer-label" for="181910283_1318694058_1318694069">
<span data-position="10" id="181910283_1318694058_1318694069_label" class="radio-button-display " aria-label="10"> 10 </span>
</label>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="presentation_descriptive_text" data-rq-question-type="presentation_text" class="question-container
">
<div id="question-field-181910273" data-qnumber="11" data-qdispnumber="" data-question-id="181910273" class=" question-presentation-text qn question descriptive_text">
<div class="question-body-font-theme question-presentation-text user-generated">
<span class="user-generated notranslate
">
<strong>CTM Service</strong></span>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="matrix_rating" data-rq-question-type="single_choice_matrix" class="question-container
">
<div id="question-field-181910249" data-qnumber="12" data-qdispnumber="9" data-question-id="181910249" class=" question-matrix question-matrix-non-accordion qn question rating">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-181910249" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 9<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> How important is it to you to have access to a dedicated Travel Advisor team? (1 = not important, 5 = very important)</span>
<div id="new-commenting-icon_181910249" data-survey-id="412507711" data-question-id="181910249" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<table class="question-matrix-table table-reset reflow" cellspacing="0" role="presentation">
<thead>
<tr>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 1 - Not important </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 2 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 3 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 4 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 5 - Very important </td>
</tr>
</thead>
<tbody>
<tr data-radio-button-group="" row="0" class="question-matrix-row-even question-matrix-row-last">
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910249">
<input id="181910249_1318693987_1318693883" aria-labelledby="181910249_1318693987_1318693883_label" name="181910249_1318693987" type="radio" role="radio" class="radio-button-input " value="1318693883" aria-checked="false">
<label data-sm-radio-button-label="" id="181910249_1318693987_1318693883_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910249_1318693987_1318693883">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 1 - Not important </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910249">
<input id="181910249_1318693987_1318693884" aria-labelledby="181910249_1318693987_1318693884_label" name="181910249_1318693987" type="radio" role="radio" class="radio-button-input " value="1318693884" aria-checked="false">
<label data-sm-radio-button-label="" id="181910249_1318693987_1318693884_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910249_1318693987_1318693884">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910249">
<input id="181910249_1318693987_1318693885" aria-labelledby="181910249_1318693987_1318693885_label" name="181910249_1318693987" type="radio" role="radio" class="radio-button-input " value="1318693885" aria-checked="false">
<label data-sm-radio-button-label="" id="181910249_1318693987_1318693885_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910249_1318693987_1318693885">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910249">
<input id="181910249_1318693987_1318693886" aria-labelledby="181910249_1318693987_1318693886_label" name="181910249_1318693987" type="radio" role="radio" class="radio-button-input " value="1318693886" aria-checked="false">
<label data-sm-radio-button-label="" id="181910249_1318693987_1318693886_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910249_1318693987_1318693886">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910249">
<input id="181910249_1318693987_1318693887" aria-labelledby="181910249_1318693987_1318693887_label" name="181910249_1318693987" type="radio" role="radio" class="radio-button-input " value="1318693887" aria-checked="false">
<label data-sm-radio-button-label="" id="181910249_1318693987_1318693887_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910249_1318693987_1318693887">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 5 - Very important </span>
</label>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="matrix_rating" data-rq-question-type="single_choice_matrix" class="question-container
">
<div id="question-field-181910274" data-qnumber="13" data-qdispnumber="10" data-question-id="181910274" class=" question-matrix question-matrix-non-accordion qn question rating">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-181910274" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 10<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> In working with your CTM Travel Advisors, how would you rate the overall service that you receive? (1 = poor, 5 = excellent)</span>
<div id="new-commenting-icon_181910274" data-survey-id="412507711" data-question-id="181910274" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<table class="question-matrix-table table-reset reflow" cellspacing="0" role="presentation">
<thead>
<tr>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 1 - Poor </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 2 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 3 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 4 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 5 - Excellent </td>
</tr>
</thead>
<tbody>
<tr data-radio-button-group="" row="0" class="question-matrix-row-even question-matrix-row-last">
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910274">
<input id="181910274_1318694011_1318693991" aria-labelledby="181910274_1318694011_1318693991_label" name="181910274_1318694011" type="radio" role="radio" class="radio-button-input " value="1318693991" aria-checked="false">
<label data-sm-radio-button-label="" id="181910274_1318694011_1318693991_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910274_1318694011_1318693991">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 1 - Poor </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910274">
<input id="181910274_1318694011_1318693992" aria-labelledby="181910274_1318694011_1318693992_label" name="181910274_1318694011" type="radio" role="radio" class="radio-button-input " value="1318693992" aria-checked="false">
<label data-sm-radio-button-label="" id="181910274_1318694011_1318693992_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910274_1318694011_1318693992">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910274">
<input id="181910274_1318694011_1318693993" aria-labelledby="181910274_1318694011_1318693993_label" name="181910274_1318694011" type="radio" role="radio" class="radio-button-input " value="1318693993" aria-checked="false">
<label data-sm-radio-button-label="" id="181910274_1318694011_1318693993_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910274_1318694011_1318693993">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910274">
<input id="181910274_1318694011_1318693994" aria-labelledby="181910274_1318694011_1318693994_label" name="181910274_1318694011" type="radio" role="radio" class="radio-button-input " value="1318693994" aria-checked="false">
<label data-sm-radio-button-label="" id="181910274_1318694011_1318693994_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910274_1318694011_1318693994">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910274">
<input id="181910274_1318694011_1318693995" aria-labelledby="181910274_1318694011_1318693995_label" name="181910274_1318694011" type="radio" role="radio" class="radio-button-input " value="1318693995" aria-checked="false">
<label data-sm-radio-button-label="" id="181910274_1318694011_1318693995_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910274_1318694011_1318693995">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 5 - Excellent </span>
</label>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="matrix_single" data-rq-question-type="single_choice_matrix" class="question-container
">
<div id="question-field-181910251" data-qnumber="14" data-qdispnumber="11" data-question-id="181910251" class=" question-matrix question-matrix-non-accordion qn question single">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-181910251" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 11<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Please rate the following statements 1 - 5 (1 = strongly disagree, 5 = strongly agree).</span>
<div id="new-commenting-icon_181910251" data-survey-id="412507711" data-question-id="181910251" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<table class="question-matrix-table table-reset reflow" cellspacing="0">
<thead>
<tr>
<td style="width:20%;"> </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 1 - Strongly disagree </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 2 </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 3 </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 4 </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 5 - Strongly agree </td>
</tr>
</thead>
<tbody>
<tr data-radio-button-group="" row="0" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> My Travel Advisors are courteous and knowledgeable </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910251">
<input id="181910251_1318693896_1318693900" aria-labelledby="181910251_1318693896_1318693900_label" name="181910251_1318693896" type="radio" role="radio" class="radio-button-input " value="1318693900" aria-checked="false">
<label data-sm-radio-button-label="" id="181910251_1318693896_1318693900_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910251_1318693896_1318693900">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Travel Advisors are courteous and knowledgeable</span> 1 - Strongly disagree </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910251">
<input id="181910251_1318693896_1318693901" aria-labelledby="181910251_1318693896_1318693901_label" name="181910251_1318693896" type="radio" role="radio" class="radio-button-input " value="1318693901" aria-checked="false">
<label data-sm-radio-button-label="" id="181910251_1318693896_1318693901_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910251_1318693896_1318693901">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Travel Advisors are courteous and knowledgeable</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910251">
<input id="181910251_1318693896_1318693902" aria-labelledby="181910251_1318693896_1318693902_label" name="181910251_1318693896" type="radio" role="radio" class="radio-button-input " value="1318693902" aria-checked="false">
<label data-sm-radio-button-label="" id="181910251_1318693896_1318693902_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910251_1318693896_1318693902">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Travel Advisors are courteous and knowledgeable</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910251">
<input id="181910251_1318693896_1318693903" aria-labelledby="181910251_1318693896_1318693903_label" name="181910251_1318693896" type="radio" role="radio" class="radio-button-input " value="1318693903" aria-checked="false">
<label data-sm-radio-button-label="" id="181910251_1318693896_1318693903_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910251_1318693896_1318693903">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Travel Advisors are courteous and knowledgeable</span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910251">
<input id="181910251_1318693896_1318693904" aria-labelledby="181910251_1318693896_1318693904_label" name="181910251_1318693896" type="radio" role="radio" class="radio-button-input " value="1318693904" aria-checked="false">
<label data-sm-radio-button-label="" id="181910251_1318693896_1318693904_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910251_1318693896_1318693904">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Travel Advisors are courteous and knowledgeable</span> 5 - Strongly agree </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="1" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> My Travel Advisors provide value for money solutions </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910251">
<input id="181910251_1318693897_1318693900" aria-labelledby="181910251_1318693897_1318693900_label" name="181910251_1318693897" type="radio" role="radio" class="radio-button-input " value="1318693900" aria-checked="false">
<label data-sm-radio-button-label="" id="181910251_1318693897_1318693900_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910251_1318693897_1318693900">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Travel Advisors provide value for money solutions</span> 1 - Strongly disagree </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910251">
<input id="181910251_1318693897_1318693901" aria-labelledby="181910251_1318693897_1318693901_label" name="181910251_1318693897" type="radio" role="radio" class="radio-button-input " value="1318693901" aria-checked="false">
<label data-sm-radio-button-label="" id="181910251_1318693897_1318693901_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910251_1318693897_1318693901">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Travel Advisors provide value for money solutions</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910251">
<input id="181910251_1318693897_1318693902" aria-labelledby="181910251_1318693897_1318693902_label" name="181910251_1318693897" type="radio" role="radio" class="radio-button-input " value="1318693902" aria-checked="false">
<label data-sm-radio-button-label="" id="181910251_1318693897_1318693902_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910251_1318693897_1318693902">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Travel Advisors provide value for money solutions</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910251">
<input id="181910251_1318693897_1318693903" aria-labelledby="181910251_1318693897_1318693903_label" name="181910251_1318693897" type="radio" role="radio" class="radio-button-input " value="1318693903" aria-checked="false">
<label data-sm-radio-button-label="" id="181910251_1318693897_1318693903_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910251_1318693897_1318693903">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Travel Advisors provide value for money solutions</span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910251">
<input id="181910251_1318693897_1318693904" aria-labelledby="181910251_1318693897_1318693904_label" name="181910251_1318693897" type="radio" role="radio" class="radio-button-input " value="1318693904" aria-checked="false">
<label data-sm-radio-button-label="" id="181910251_1318693897_1318693904_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910251_1318693897_1318693904">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Travel Advisors provide value for money solutions</span> 5 - Strongly agree </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="2" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> My Travel Advisors provide pro-active advice </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910251">
<input id="181910251_1318693899_1318693900" aria-labelledby="181910251_1318693899_1318693900_label" name="181910251_1318693899" type="radio" role="radio" class="radio-button-input " value="1318693900" aria-checked="false">
<label data-sm-radio-button-label="" id="181910251_1318693899_1318693900_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910251_1318693899_1318693900">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Travel Advisors provide pro-active advice</span> 1 - Strongly disagree </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910251">
<input id="181910251_1318693899_1318693901" aria-labelledby="181910251_1318693899_1318693901_label" name="181910251_1318693899" type="radio" role="radio" class="radio-button-input " value="1318693901" aria-checked="false">
<label data-sm-radio-button-label="" id="181910251_1318693899_1318693901_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910251_1318693899_1318693901">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Travel Advisors provide pro-active advice</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910251">
<input id="181910251_1318693899_1318693902" aria-labelledby="181910251_1318693899_1318693902_label" name="181910251_1318693899" type="radio" role="radio" class="radio-button-input " value="1318693902" aria-checked="false">
<label data-sm-radio-button-label="" id="181910251_1318693899_1318693902_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910251_1318693899_1318693902">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Travel Advisors provide pro-active advice</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910251">
<input id="181910251_1318693899_1318693903" aria-labelledby="181910251_1318693899_1318693903_label" name="181910251_1318693899" type="radio" role="radio" class="radio-button-input " value="1318693903" aria-checked="false">
<label data-sm-radio-button-label="" id="181910251_1318693899_1318693903_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910251_1318693899_1318693903">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Travel Advisors provide pro-active advice</span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910251">
<input id="181910251_1318693899_1318693904" aria-labelledby="181910251_1318693899_1318693904_label" name="181910251_1318693899" type="radio" role="radio" class="radio-button-input " value="1318693904" aria-checked="false">
<label data-sm-radio-button-label="" id="181910251_1318693899_1318693904_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910251_1318693899_1318693904">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Travel Advisors provide pro-active advice</span> 5 - Strongly agree </span>
</label>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="matrix_rating" data-rq-question-type="single_choice_matrix" class="question-container
">
<div id="question-field-181910250" data-qnumber="15" data-qdispnumber="12" data-question-id="181910250" class=" question-matrix question-matrix-non-accordion qn question rating">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-181910250" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 12<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> How would you rate CTM's After Hours / Emergency support service? (1 = poor, 5 = excellent)</span>
<div id="new-commenting-icon_181910250" data-survey-id="412507711" data-question-id="181910250" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<table class="question-matrix-table table-reset reflow" cellspacing="0" role="presentation">
<thead>
<tr>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 1 - Poor </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 2 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 3 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 4 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 5 - Excellent </td>
</tr>
</thead>
<tbody>
<tr data-radio-button-group="" row="0" class="question-matrix-row-even question-matrix-row-last">
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910250">
<input id="181910250_1318693894_1318693889" aria-labelledby="181910250_1318693894_1318693889_label" name="181910250_1318693894" type="radio" role="radio" class="radio-button-input " value="1318693889" aria-checked="false">
<label data-sm-radio-button-label="" id="181910250_1318693894_1318693889_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910250_1318693894_1318693889">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 1 - Poor </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910250">
<input id="181910250_1318693894_1318693890" aria-labelledby="181910250_1318693894_1318693890_label" name="181910250_1318693894" type="radio" role="radio" class="radio-button-input " value="1318693890" aria-checked="false">
<label data-sm-radio-button-label="" id="181910250_1318693894_1318693890_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910250_1318693894_1318693890">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910250">
<input id="181910250_1318693894_1318693891" aria-labelledby="181910250_1318693894_1318693891_label" name="181910250_1318693894" type="radio" role="radio" class="radio-button-input " value="1318693891" aria-checked="false">
<label data-sm-radio-button-label="" id="181910250_1318693894_1318693891_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910250_1318693894_1318693891">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910250">
<input id="181910250_1318693894_1318693892" aria-labelledby="181910250_1318693894_1318693892_label" name="181910250_1318693894" type="radio" role="radio" class="radio-button-input " value="1318693892" aria-checked="false">
<label data-sm-radio-button-label="" id="181910250_1318693894_1318693892_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910250_1318693894_1318693892">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910250">
<input id="181910250_1318693894_1318693893" aria-labelledby="181910250_1318693894_1318693893_label" name="181910250_1318693894" type="radio" role="radio" class="radio-button-input " value="1318693893" aria-checked="false">
<label data-sm-radio-button-label="" id="181910250_1318693894_1318693893_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910250_1318693894_1318693893">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 5 - Excellent </span>
</label>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
">
<div id="question-field-181911145" data-qnumber="16" data-qdispnumber="13" data-question-id="181911145" class=" question-single-choice-radio qn question vertical">
<h3 class="screenreader-only">Question Title</h3>
<fieldset class=" question-fieldset" data-radio-button-group="">
<legend class="question-legend">
<h4 id="question-title-181911145" class="
question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 13<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> In the past 12 months, how often have you required emergency travel assistance? (select one)</span>
<div id="new-commenting-icon_181911145" data-survey-id="412507711" data-question-id="181911145" data-language-code="en" data-sm-comment-icon="" style="display: inline-block">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
</legend>
<div class="question-body clearfix notranslate ">
<div class="">
<div class="answer-option-cell" data-answer-id="1318699457">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911145">
<input id="181911145_1318699457" aria-labelledby="181911145_1318699457_label" name="181911145" type="radio" role="radio" class="radio-button-input " value="1318699457" aria-checked="false">
<label data-sm-radio-button-label="" id="181911145_1318699457_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911145_1318699457">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Never </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1318699458">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911145">
<input id="181911145_1318699458" aria-labelledby="181911145_1318699458_label" name="181911145" type="radio" role="radio" class="radio-button-input " value="1318699458" aria-checked="false">
<label data-sm-radio-button-label="" id="181911145_1318699458_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911145_1318699458">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> 1-2 times </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1318699459">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911145">
<input id="181911145_1318699459" aria-labelledby="181911145_1318699459_label" name="181911145" type="radio" role="radio" class="radio-button-input " value="1318699459" aria-checked="false">
<label data-sm-radio-button-label="" id="181911145_1318699459_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911145_1318699459">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> 3-5 times </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1318699460">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911145">
<input id="181911145_1318699460" aria-labelledby="181911145_1318699460_label" name="181911145" type="radio" role="radio" class="radio-button-input " value="1318699460" aria-checked="false">
<label data-sm-radio-button-label="" id="181911145_1318699460_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911145_1318699460">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> 6+ times </span>
</label>
</div>
</div>
</div>
</div>
</fieldset>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="matrix_rating" data-rq-question-type="single_choice_matrix" class="question-container
">
<div id="question-field-181910275" data-qnumber="17" data-qdispnumber="14" data-question-id="181910275" class=" question-matrix question-matrix-non-accordion qn question rating">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-181910275" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 14<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> In working with your CTM Account Manager, how would you rate the overall service that you receive? (1 = poor, 5 = excellent)</span>
<div id="new-commenting-icon_181910275" data-survey-id="412507711" data-question-id="181910275" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<table class="question-matrix-table table-reset reflow" cellspacing="0" role="presentation">
<thead>
<tr>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 1 - Poor </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 2 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 3 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 4 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 5 - Excellent </td>
</tr>
</thead>
<tbody>
<tr data-radio-button-group="" row="0" class="question-matrix-row-even question-matrix-row-last">
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910275">
<input id="181910275_1318694029_1318694024" aria-labelledby="181910275_1318694029_1318694024_label" name="181910275_1318694029" type="radio" role="radio" class="radio-button-input " value="1318694024" aria-checked="false">
<label data-sm-radio-button-label="" id="181910275_1318694029_1318694024_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910275_1318694029_1318694024">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 1 - Poor </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910275">
<input id="181910275_1318694029_1318694025" aria-labelledby="181910275_1318694029_1318694025_label" name="181910275_1318694029" type="radio" role="radio" class="radio-button-input " value="1318694025" aria-checked="false">
<label data-sm-radio-button-label="" id="181910275_1318694029_1318694025_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910275_1318694029_1318694025">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910275">
<input id="181910275_1318694029_1318694026" aria-labelledby="181910275_1318694029_1318694026_label" name="181910275_1318694029" type="radio" role="radio" class="radio-button-input " value="1318694026" aria-checked="false">
<label data-sm-radio-button-label="" id="181910275_1318694029_1318694026_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910275_1318694029_1318694026">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910275">
<input id="181910275_1318694029_1318694027" aria-labelledby="181910275_1318694029_1318694027_label" name="181910275_1318694029" type="radio" role="radio" class="radio-button-input " value="1318694027" aria-checked="false">
<label data-sm-radio-button-label="" id="181910275_1318694029_1318694027_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910275_1318694029_1318694027">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910275">
<input id="181910275_1318694029_1318694028" aria-labelledby="181910275_1318694029_1318694028_label" name="181910275_1318694029" type="radio" role="radio" class="radio-button-input " value="1318694028" aria-checked="false">
<label data-sm-radio-button-label="" id="181910275_1318694029_1318694028_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910275_1318694029_1318694028">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 5 - Excellent </span>
</label>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="matrix_single" data-rq-question-type="single_choice_matrix" class="question-container
">
<div id="question-field-181910248" data-qnumber="18" data-qdispnumber="15" data-question-id="181910248" class=" question-matrix question-matrix-non-accordion qn question single">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-181910248" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 15<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Please rate the following statements 1 - 5 (1 = strongly disagree, 5 = strongly agree).</span>
<div id="new-commenting-icon_181910248" data-survey-id="412507711" data-question-id="181910248" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<table class="question-matrix-table table-reset reflow" cellspacing="0">
<thead>
<tr>
<td style="width:20%;"> </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 1 - Strongly disagree </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 2 </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 3 </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 4 </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 5 - Strongly agree </td>
</tr>
</thead>
<tbody>
<tr data-radio-button-group="" row="0" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> My Account Manager is courteous and knowledgeable </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910248">
<input id="181910248_1318693874_1318693878" aria-labelledby="181910248_1318693874_1318693878_label" name="181910248_1318693874" type="radio" role="radio" class="radio-button-input " value="1318693878" aria-checked="false">
<label data-sm-radio-button-label="" id="181910248_1318693874_1318693878_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910248_1318693874_1318693878">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Account Manager is courteous and knowledgeable</span> 1 - Strongly disagree </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910248">
<input id="181910248_1318693874_1318693879" aria-labelledby="181910248_1318693874_1318693879_label" name="181910248_1318693874" type="radio" role="radio" class="radio-button-input " value="1318693879" aria-checked="false">
<label data-sm-radio-button-label="" id="181910248_1318693874_1318693879_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910248_1318693874_1318693879">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Account Manager is courteous and knowledgeable</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910248">
<input id="181910248_1318693874_1318693880" aria-labelledby="181910248_1318693874_1318693880_label" name="181910248_1318693874" type="radio" role="radio" class="radio-button-input " value="1318693880" aria-checked="false">
<label data-sm-radio-button-label="" id="181910248_1318693874_1318693880_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910248_1318693874_1318693880">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Account Manager is courteous and knowledgeable</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910248">
<input id="181910248_1318693874_1318693881" aria-labelledby="181910248_1318693874_1318693881_label" name="181910248_1318693874" type="radio" role="radio" class="radio-button-input " value="1318693881" aria-checked="false">
<label data-sm-radio-button-label="" id="181910248_1318693874_1318693881_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910248_1318693874_1318693881">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Account Manager is courteous and knowledgeable</span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910248">
<input id="181910248_1318693874_1318693882" aria-labelledby="181910248_1318693874_1318693882_label" name="181910248_1318693874" type="radio" role="radio" class="radio-button-input " value="1318693882" aria-checked="false">
<label data-sm-radio-button-label="" id="181910248_1318693874_1318693882_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910248_1318693874_1318693882">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Account Manager is courteous and knowledgeable</span> 5 - Strongly agree </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="1" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> My Account Manager provides pro-active advice to improve my travel program </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910248">
<input id="181910248_1318693875_1318693878" aria-labelledby="181910248_1318693875_1318693878_label" name="181910248_1318693875" type="radio" role="radio" class="radio-button-input " value="1318693878" aria-checked="false">
<label data-sm-radio-button-label="" id="181910248_1318693875_1318693878_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910248_1318693875_1318693878">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Account Manager provides pro-active advice to improve my travel program</span> 1 - Strongly disagree </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910248">
<input id="181910248_1318693875_1318693879" aria-labelledby="181910248_1318693875_1318693879_label" name="181910248_1318693875" type="radio" role="radio" class="radio-button-input " value="1318693879" aria-checked="false">
<label data-sm-radio-button-label="" id="181910248_1318693875_1318693879_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910248_1318693875_1318693879">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Account Manager provides pro-active advice to improve my travel program</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910248">
<input id="181910248_1318693875_1318693880" aria-labelledby="181910248_1318693875_1318693880_label" name="181910248_1318693875" type="radio" role="radio" class="radio-button-input " value="1318693880" aria-checked="false">
<label data-sm-radio-button-label="" id="181910248_1318693875_1318693880_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910248_1318693875_1318693880">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Account Manager provides pro-active advice to improve my travel program</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910248">
<input id="181910248_1318693875_1318693881" aria-labelledby="181910248_1318693875_1318693881_label" name="181910248_1318693875" type="radio" role="radio" class="radio-button-input " value="1318693881" aria-checked="false">
<label data-sm-radio-button-label="" id="181910248_1318693875_1318693881_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910248_1318693875_1318693881">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Account Manager provides pro-active advice to improve my travel program</span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910248">
<input id="181910248_1318693875_1318693882" aria-labelledby="181910248_1318693875_1318693882_label" name="181910248_1318693875" type="radio" role="radio" class="radio-button-input " value="1318693882" aria-checked="false">
<label data-sm-radio-button-label="" id="181910248_1318693875_1318693882_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910248_1318693875_1318693882">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Account Manager provides pro-active advice to improve my travel program</span> 5 - Strongly agree </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="2" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> My Account Manager provides solutions to reduce our travel budget </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910248">
<input id="181910248_1318693876_1318693878" aria-labelledby="181910248_1318693876_1318693878_label" name="181910248_1318693876" type="radio" role="radio" class="radio-button-input " value="1318693878" aria-checked="false">
<label data-sm-radio-button-label="" id="181910248_1318693876_1318693878_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910248_1318693876_1318693878">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Account Manager provides solutions to reduce our travel budget</span> 1 - Strongly disagree </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910248">
<input id="181910248_1318693876_1318693879" aria-labelledby="181910248_1318693876_1318693879_label" name="181910248_1318693876" type="radio" role="radio" class="radio-button-input " value="1318693879" aria-checked="false">
<label data-sm-radio-button-label="" id="181910248_1318693876_1318693879_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910248_1318693876_1318693879">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Account Manager provides solutions to reduce our travel budget</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910248">
<input id="181910248_1318693876_1318693880" aria-labelledby="181910248_1318693876_1318693880_label" name="181910248_1318693876" type="radio" role="radio" class="radio-button-input " value="1318693880" aria-checked="false">
<label data-sm-radio-button-label="" id="181910248_1318693876_1318693880_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910248_1318693876_1318693880">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Account Manager provides solutions to reduce our travel budget</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910248">
<input id="181910248_1318693876_1318693881" aria-labelledby="181910248_1318693876_1318693881_label" name="181910248_1318693876" type="radio" role="radio" class="radio-button-input " value="1318693881" aria-checked="false">
<label data-sm-radio-button-label="" id="181910248_1318693876_1318693881_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910248_1318693876_1318693881">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Account Manager provides solutions to reduce our travel budget</span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910248">
<input id="181910248_1318693876_1318693882" aria-labelledby="181910248_1318693876_1318693882_label" name="181910248_1318693876" type="radio" role="radio" class="radio-button-input " value="1318693882" aria-checked="false">
<label data-sm-radio-button-label="" id="181910248_1318693876_1318693882_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910248_1318693876_1318693882">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">My Account Manager provides solutions to reduce our travel budget</span> 5 - Strongly agree </span>
</label>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="presentation_descriptive_text" data-rq-question-type="presentation_text" class="question-container
">
<div id="question-field-186584826" data-qnumber="19" data-qdispnumber="" data-question-id="186584826" class=" question-presentation-text qn question descriptive_text">
<div class="question-body-font-theme question-presentation-text user-generated">
<span class="user-generated notranslate
">
<strong>CTM Travel Program</strong></span>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="multiple_choice_vertical" data-rq-question-type="multiple_choice_vertical" class="question-container
">
<div id="question-field-181910269" data-qnumber="20" data-qdispnumber="16" data-question-id="181910269" class=" question-multiple-choice qn question vertical">
<h3 class="screenreader-only">Question Title</h3>
<fieldset class=" question-fieldset">
<legend class="question-legend">
<h4 id="question-title-181910269" class="
question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 16<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> How does your CTM travel program provide most benefit to your business? Select all that apply.</span>
<div id="new-commenting-icon_181910269" data-survey-id="412507711" data-question-id="181910269" data-language-code="en" data-sm-comment-icon="" style="display: inline-block">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
</legend>
<div class="question-body clearfix notranslate ">
<div class="">
<div class="answer-option-cell
" data-answer-id="1318693958">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910269_1318693958" name="181910269[]" type="checkbox" class="checkbox-button-input " value="1318693958">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910269_1318693958">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Cost savings & buying power </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1318693959">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910269_1318693959" name="181910269[]" type="checkbox" class="checkbox-button-input " value="1318693959">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910269_1318693959">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Budget control </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1318693960">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910269_1318693960" name="181910269[]" type="checkbox" class="checkbox-button-input " value="1318693960">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910269_1318693960">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Internal efficiency gains </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1318693961">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910269_1318693961" name="181910269[]" type="checkbox" class="checkbox-button-input " value="1318693961">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910269_1318693961">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Travel expertise & customer service </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1318693962">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910269_1318693962" name="181910269[]" type="checkbox" class="checkbox-button-input " value="1318693962">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910269_1318693962">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Emergency travel assistance </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1318693963">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910269_1318693963" name="181910269[]" type="checkbox" class="checkbox-button-input " value="1318693963">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910269_1318693963">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Risk management & traveler safety </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1318693964">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910269_1318693964" name="181910269[]" type="checkbox" class="checkbox-button-input " value="1318693964">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910269_1318693964">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Travel data & reporting </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1318693965">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910269_1318693965" name="181910269[]" type="checkbox" class="checkbox-button-input " value="1318693965">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910269_1318693965">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Travel technology </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1318693966">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910269_1318693966" name="181910269[]" type="checkbox" class="checkbox-button-input " value="1318693966">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910269_1318693966">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Supplier influence </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1318693967">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910269_1318693967" name="181910269[]" type="checkbox" class="checkbox-button-input " value="1318693967">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910269_1318693967">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Global travel support </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1318693968">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910269_1318693968" name="181910269[]" type="checkbox" class="checkbox-button-input " value="1318693968">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910269_1318693968">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Environmental sustainability </span>
</label>
</div>
</div>
</div>
<div class="other-answer-container other-answer-option-container" data-answer-id="1318693969">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910269_1318693969" name="181910269[]" type="checkbox" class="checkbox-button-input " value="1318693969" data-other-answer="">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910269_1318693969">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Other (please specify) </span>
</label>
</div>
<input id="181910269_other" name="181910269_other" type="text" class="text other-answer-text" maxlength="20000" size="100" aria-label="Other (please specify)" data-other-text="">
</div>
</div>
</fieldset>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="multiple_choice_vertical" data-rq-question-type="multiple_choice_vertical" class="question-container
">
<div id="question-field-181910270" data-qnumber="21" data-qdispnumber="17" data-question-id="181910270" class=" question-multiple-choice qn question vertical" style="width:px;
">
<h3 class="screenreader-only">Question Title</h3>
<fieldset class=" question-fieldset">
<legend class="question-legend">
<h4 id="question-title-181910270" class="
question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 17<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> What are the top focus areas for your travel program in the coming 12 months? Select all that apply.</span>
<div id="new-commenting-icon_181910270" data-survey-id="412507711" data-question-id="181910270" data-language-code="en" data-sm-comment-icon="" style="display: inline-block">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
</legend>
<div class="question-body clearfix notranslate ">
<div class="">
<div class="answer-option-cell
" data-answer-id="1318693973">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910270_1318693973" name="181910270[]" type="checkbox" class="checkbox-button-input " value="1318693973">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910270_1318693973">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Traveler risk, safety & well-being </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1318693974">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910270_1318693974" name="181910270[]" type="checkbox" class="checkbox-button-input " value="1318693974">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910270_1318693974">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Cost reduction </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1318693975">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910270_1318693975" name="181910270[]" type="checkbox" class="checkbox-button-input " value="1318693975">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910270_1318693975">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Policy compliance </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1318694000">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910270_1318694000" name="181910270[]" type="checkbox" class="checkbox-button-input " value="1318694000">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910270_1318694000">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Expense management & payment solutions </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1318693976">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910270_1318693976" name="181910270[]" type="checkbox" class="checkbox-button-input " value="1318693976">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910270_1318693976">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Technology experience & adoption </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1318693977">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910270_1318693977" name="181910270[]" type="checkbox" class="checkbox-button-input " value="1318693977">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910270_1318693977">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Reporting </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1318693978">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910270_1318693978" name="181910270[]" type="checkbox" class="checkbox-button-input " value="1318693978">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910270_1318693978">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Sustainability & ESG </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1318693979">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910270_1318693979" name="181910270[]" type="checkbox" class="checkbox-button-input " value="1318693979">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910270_1318693979">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Customer service </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1318696705">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910270_1318696705" name="181910270[]" type="checkbox" class="checkbox-button-input " value="1318696705">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910270_1318696705">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Data security </span>
</label>
</div>
</div>
</div>
<div class="other-answer-container other-answer-option-container" data-answer-id="1318693980">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="181910270_1318693980" name="181910270[]" type="checkbox" class="checkbox-button-input " value="1318693980" data-other-answer="">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="181910270_1318693980">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Other (please specify) </span>
</label>
</div>
<input id="181910270_other" name="181910270_other" type="text" class="text other-answer-text" maxlength="20000" size="100" aria-label="Other (please specify)" data-other-text="">
</div>
</div>
</fieldset>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="matrix_rating" data-rq-question-type="single_choice_matrix" class="question-container
">
<div id="question-field-181910281" data-qnumber="22" data-qdispnumber="18" data-question-id="181910281" class=" question-matrix question-matrix-non-accordion qn question rating">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-181910281" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 18<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> How would you rate the value of your Travel Program Reviews? (1 = poor, 5 = excellent)</span>
<div id="new-commenting-icon_181910281" data-survey-id="412507711" data-question-id="181910281" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<table class="question-matrix-table table-reset reflow" cellspacing="0" role="presentation">
<thead>
<tr>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 1 - Poor </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 2 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 3 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 4 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 5 - Excellent </td>
</tr>
</thead>
<tbody>
<tr data-radio-button-group="" row="0" class="question-matrix-row-even question-matrix-row-last">
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910281">
<input id="181910281_1318694057_1318694051" aria-labelledby="181910281_1318694057_1318694051_label" name="181910281_1318694057" type="radio" role="radio" class="radio-button-input " value="1318694051" aria-checked="false">
<label data-sm-radio-button-label="" id="181910281_1318694057_1318694051_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910281_1318694057_1318694051">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 1 - Poor </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910281">
<input id="181910281_1318694057_1318694052" aria-labelledby="181910281_1318694057_1318694052_label" name="181910281_1318694057" type="radio" role="radio" class="radio-button-input " value="1318694052" aria-checked="false">
<label data-sm-radio-button-label="" id="181910281_1318694057_1318694052_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910281_1318694057_1318694052">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910281">
<input id="181910281_1318694057_1318694053" aria-labelledby="181910281_1318694057_1318694053_label" name="181910281_1318694057" type="radio" role="radio" class="radio-button-input " value="1318694053" aria-checked="false">
<label data-sm-radio-button-label="" id="181910281_1318694057_1318694053_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910281_1318694057_1318694053">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910281">
<input id="181910281_1318694057_1318694054" aria-labelledby="181910281_1318694057_1318694054_label" name="181910281_1318694057" type="radio" role="radio" class="radio-button-input " value="1318694054" aria-checked="false">
<label data-sm-radio-button-label="" id="181910281_1318694057_1318694054_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910281_1318694057_1318694054">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910281">
<input id="181910281_1318694057_1318694055" aria-labelledby="181910281_1318694057_1318694055_label" name="181910281_1318694057" type="radio" role="radio" class="radio-button-input " value="1318694055" aria-checked="false">
<label data-sm-radio-button-label="" id="181910281_1318694057_1318694055_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910281_1318694057_1318694055">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 5 - Excellent </span>
</label>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="open_ended_essay" data-rq-question-type="open_ended" class="question-container
">
<div id="question-field-181910282" data-qnumber="23" data-qdispnumber="19" data-question-id="181910282" class=" question-essay qn question essay">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-181910282" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 19<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> What improvements would you like to see in your Travel Program Reviews?</span>
<div id="new-commenting-icon_181910282" data-survey-id="412507711" data-question-id="181910282" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<div class="textarea-container">
<textarea aria-labelledby="question-title-181910282" id="181910282" name="181910282" class="textarea" spellcheck="true" rows="3" cols="50" data-sm-textarea="" maxlength="20000"></textarea>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="presentation_descriptive_text" data-rq-question-type="presentation_text" class="question-container
">
<div id="question-field-181910276" data-qnumber="24" data-qdispnumber="" data-question-id="181910276" class=" question-presentation-text qn question descriptive_text">
<div class="question-body-font-theme question-presentation-text user-generated">
<span class="user-generated notranslate
">
<strong>CTM Technology</strong></span>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="matrix_rating" data-rq-question-type="single_choice_matrix" class="question-container
">
<div id="question-field-181910259" data-qnumber="25" data-qdispnumber="20" data-question-id="181910259" class=" question-matrix question-matrix-non-accordion qn question rating">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-181910259" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 20<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> How do you rate CTM's overall technology offering? (1 = poor, 5 = excellent)</span>
<div id="new-commenting-icon_181910259" data-survey-id="412507711" data-question-id="181910259" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<table class="question-matrix-table table-reset reflow" cellspacing="0" role="presentation">
<thead>
<tr>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 1 - Poor </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 2 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 3 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 4 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 5 - Excellent </td>
</tr>
</thead>
<tbody>
<tr data-radio-button-group="" row="0" class="question-matrix-row-even question-matrix-row-last">
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910259">
<input id="181910259_1318693925_1318693920" aria-labelledby="181910259_1318693925_1318693920_label" name="181910259_1318693925" type="radio" role="radio" class="radio-button-input " value="1318693920" aria-checked="false">
<label data-sm-radio-button-label="" id="181910259_1318693925_1318693920_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910259_1318693925_1318693920">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 1 - Poor </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910259">
<input id="181910259_1318693925_1318693921" aria-labelledby="181910259_1318693925_1318693921_label" name="181910259_1318693925" type="radio" role="radio" class="radio-button-input " value="1318693921" aria-checked="false">
<label data-sm-radio-button-label="" id="181910259_1318693925_1318693921_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910259_1318693925_1318693921">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910259">
<input id="181910259_1318693925_1318693922" aria-labelledby="181910259_1318693925_1318693922_label" name="181910259_1318693925" type="radio" role="radio" class="radio-button-input " value="1318693922" aria-checked="false">
<label data-sm-radio-button-label="" id="181910259_1318693925_1318693922_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910259_1318693925_1318693922">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910259">
<input id="181910259_1318693925_1318693923" aria-labelledby="181910259_1318693925_1318693923_label" name="181910259_1318693925" type="radio" role="radio" class="radio-button-input " value="1318693923" aria-checked="false">
<label data-sm-radio-button-label="" id="181910259_1318693925_1318693923_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910259_1318693925_1318693923">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910259">
<input id="181910259_1318693925_1318693924" aria-labelledby="181910259_1318693925_1318693924_label" name="181910259_1318693925" type="radio" role="radio" class="radio-button-input " value="1318693924" aria-checked="false">
<label data-sm-radio-button-label="" id="181910259_1318693925_1318693924_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910259_1318693925_1318693924">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 5 - Excellent </span>
</label>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="matrix_rating" data-rq-question-type="single_choice_matrix" class="question-container
">
<div id="question-field-181911278" data-qnumber="26" data-qdispnumber="21" data-question-id="181911278" class=" question-matrix question-matrix-non-accordion qn question rating">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-181911278" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 21<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> How do you rate the user experience across CTM's technology? (1 = poor, 5 = excellent)</span>
<div id="new-commenting-icon_181911278" data-survey-id="412507711" data-question-id="181911278" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<table class="question-matrix-table table-reset reflow" cellspacing="0" role="presentation">
<thead>
<tr>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 1 - Poor </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 2 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 3 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 4 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 5 - Excellent </td>
</tr>
</thead>
<tbody>
<tr data-radio-button-group="" row="0" class="question-matrix-row-even question-matrix-row-last">
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911278">
<input id="181911278_1318699704_1318699699" aria-labelledby="181911278_1318699704_1318699699_label" name="181911278_1318699704" type="radio" role="radio" class="radio-button-input " value="1318699699" aria-checked="false">
<label data-sm-radio-button-label="" id="181911278_1318699704_1318699699_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911278_1318699704_1318699699">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 1 - Poor </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911278">
<input id="181911278_1318699704_1318699700" aria-labelledby="181911278_1318699704_1318699700_label" name="181911278_1318699704" type="radio" role="radio" class="radio-button-input " value="1318699700" aria-checked="false">
<label data-sm-radio-button-label="" id="181911278_1318699704_1318699700_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911278_1318699704_1318699700">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911278">
<input id="181911278_1318699704_1318699701" aria-labelledby="181911278_1318699704_1318699701_label" name="181911278_1318699704" type="radio" role="radio" class="radio-button-input " value="1318699701" aria-checked="false">
<label data-sm-radio-button-label="" id="181911278_1318699704_1318699701_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911278_1318699704_1318699701">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911278">
<input id="181911278_1318699704_1318699702" aria-labelledby="181911278_1318699704_1318699702_label" name="181911278_1318699704" type="radio" role="radio" class="radio-button-input " value="1318699702" aria-checked="false">
<label data-sm-radio-button-label="" id="181911278_1318699704_1318699702_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911278_1318699704_1318699702">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911278">
<input id="181911278_1318699704_1318699703" aria-labelledby="181911278_1318699704_1318699703_label" name="181911278_1318699704" type="radio" role="radio" class="radio-button-input " value="1318699703" aria-checked="false">
<label data-sm-radio-button-label="" id="181911278_1318699704_1318699703_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911278_1318699704_1318699703">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"></span> 5 - Excellent </span>
</label>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="open_ended_essay" data-rq-question-type="open_ended" class="question-container
">
<div id="question-field-181910266" data-qnumber="27" data-qdispnumber="22" data-question-id="181910266" class=" question-essay qn question essay">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-181910266" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 22<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> What travel challenges would you like to see a new technology solution for, and why?</span>
<div id="new-commenting-icon_181910266" data-survey-id="412507711" data-question-id="181910266" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<div class="textarea-container">
<textarea aria-labelledby="question-title-181910266" id="181910266" name="181910266" class="textarea" spellcheck="true" rows="3" cols="50" data-sm-textarea="" maxlength="20000"></textarea>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="open_ended_essay" data-rq-question-type="open_ended" class="question-container
">
<div id="question-field-181910265" data-qnumber="28" data-qdispnumber="23" data-question-id="181910265" class=" question-essay qn question essay">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-181910265" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 23<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> What areas of CTM's technology could be improved, and why? </span>
<div id="new-commenting-icon_181910265" data-survey-id="412507711" data-question-id="181910265" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<div class="textarea-container">
<textarea aria-labelledby="question-title-181910265" id="181910265" name="181910265" class="textarea" spellcheck="true" rows="3" cols="50" data-sm-textarea="" maxlength="20000"></textarea>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="multiple_choice_vertical" data-rq-question-type="multiple_choice_vertical" class="question-container
">
<div id="question-field-184180970" data-qnumber="29" data-qdispnumber="24" data-question-id="184180970" class=" question-multiple-choice qn question vertical">
<h3 class="screenreader-only">Question Title</h3>
<fieldset class=" question-fieldset">
<legend class="question-legend">
<h4 id="question-title-184180970" class="
question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 24<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Please indicate if you would you like to participate in CTM's technology forums (to steer our technology roadmap) or user testing (new products and features)? Select all that apply.</span>
<div id="new-commenting-icon_184180970" data-survey-id="412507711" data-question-id="184180970" data-language-code="en" data-sm-comment-icon="" style="display: inline-block">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
</legend>
<div class="question-body clearfix notranslate ">
<div class="">
<div class="answer-option-cell
" data-answer-id="1334278821">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184180970_1334278821" name="184180970[]" type="checkbox" class="checkbox-button-input " value="1334278821">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184180970_1334278821">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Tech forums & workshops </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334280518">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184180970_1334280518" name="184180970[]" type="checkbox" class="checkbox-button-input " value="1334280518">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184180970_1334280518">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> User testing </span>
</label>
</div>
</div>
</div>
</div>
</fieldset>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="presentation_descriptive_text" data-rq-question-type="presentation_text" class="question-container
">
<div id="question-field-181910277" data-qnumber="30" data-qdispnumber="" data-question-id="181910277" class=" question-presentation-text qn question descriptive_text">
<div class="question-body-font-theme question-presentation-text user-generated">
<span class="user-generated notranslate
">
<strong>Business Travel Trends & Travel Experience</strong></span>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="multiple_choice_vertical" data-rq-question-type="multiple_choice_vertical" class="question-container
">
<div id="question-field-184180856" data-qnumber="31" data-qdispnumber="25" data-question-id="184180856" class=" question-multiple-choice qn question vertical">
<h3 class="screenreader-only">Question Title</h3>
<fieldset class=" question-fieldset">
<legend class="question-legend">
<h4 id="question-title-184180856" class="
question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 25<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> What do you enjoy most about traveling for business?</span>
<div id="new-commenting-icon_184180856" data-survey-id="412507711" data-question-id="184180856" data-language-code="en" data-sm-comment-icon="" style="display: inline-block">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
</legend>
<div class="question-body clearfix notranslate ">
<div class="">
<div class="answer-option-cell
" data-answer-id="1334277851">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184180856_1334277851" name="184180856[]" type="checkbox" class="checkbox-button-input " value="1334277851">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184180856_1334277851">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Reaching performance goals </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334277852">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184180856_1334277852" name="184180856[]" type="checkbox" class="checkbox-button-input " value="1334277852">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184180856_1334277852">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Collaborating with colleagues and partners </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334277853">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184180856_1334277853" name="184180856[]" type="checkbox" class="checkbox-button-input " value="1334277853">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184180856_1334277853">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Experiencing new destinations </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334277854">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184180856_1334277854" name="184180856[]" type="checkbox" class="checkbox-button-input " value="1334277854">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184180856_1334277854">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Taking a break from routine </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334277855">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184180856_1334277855" name="184180856[]" type="checkbox" class="checkbox-button-input " value="1334277855">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184180856_1334277855">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Education and development </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334278131">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184180856_1334278131" name="184180856[]" type="checkbox" class="checkbox-button-input " value="1334278131">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184180856_1334278131">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Quality of travel services / products </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334278132">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184180856_1334278132" name="184180856[]" type="checkbox" class="checkbox-button-input " value="1334278132">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184180856_1334278132">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Earning loyalty points </span>
</label>
</div>
</div>
</div>
<div class="other-answer-container other-answer-option-container" data-answer-id="1334277856">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184180856_1334277856" name="184180856[]" type="checkbox" class="checkbox-button-input " value="1334277856" data-other-answer="">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184180856_1334277856">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Other (please specify) </span>
</label>
</div>
<input id="184180856_other" name="184180856_other" type="text" class="text other-answer-text" maxlength="20000" size="100" aria-label="Other (please specify)" data-other-text="">
</div>
</div>
</fieldset>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="matrix_single" data-rq-question-type="single_choice_matrix" class="question-container
">
<div id="question-field-181911579" data-qnumber="32" data-qdispnumber="26" data-question-id="181911579" class=" question-matrix question-matrix-non-accordion qn question single" style="width:px;
">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-181911579" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 26<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> In the year ahead, do you expect to travel more, less or the same amount compared to the last 12 months for:</span>
<div id="new-commenting-icon_181911579" data-survey-id="412507711" data-question-id="181911579" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<table class="question-matrix-table table-reset reflow" cellspacing="0">
<thead>
<tr>
<td style="width:20%;"> </td>
<td style="width:26.666666666666668%;" class="matrix-col-label question-body-font-theme user-generated"> Less </td>
<td style="width:26.666666666666668%;" class="matrix-col-label question-body-font-theme user-generated"> The same </td>
<td style="width:26.666666666666668%;" class="matrix-col-label question-body-font-theme user-generated"> More </td>
</tr>
</thead>
<tbody>
<tr data-radio-button-group="" row="0" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Customer meetings </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701422_1318704397" aria-labelledby="181911579_1318701422_1318704397_label" name="181911579_1318701422" type="radio" role="radio" class="radio-button-input " value="1318704397" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701422_1318704397_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701422_1318704397">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Customer meetings</span> Less </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701422_1318704398" aria-labelledby="181911579_1318701422_1318704398_label" name="181911579_1318701422" type="radio" role="radio" class="radio-button-input " value="1318704398" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701422_1318704398_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701422_1318704398">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Customer meetings</span> The same </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701422_1318704399" aria-labelledby="181911579_1318701422_1318704399_label" name="181911579_1318701422" type="radio" role="radio" class="radio-button-input " value="1318704399" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701422_1318704399_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701422_1318704399">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Customer meetings</span> More </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="1" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Internal meetings </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701423_1318704397" aria-labelledby="181911579_1318701423_1318704397_label" name="181911579_1318701423" type="radio" role="radio" class="radio-button-input " value="1318704397" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701423_1318704397_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701423_1318704397">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Internal meetings</span> Less </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701423_1318704398" aria-labelledby="181911579_1318701423_1318704398_label" name="181911579_1318701423" type="radio" role="radio" class="radio-button-input " value="1318704398" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701423_1318704398_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701423_1318704398">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Internal meetings</span> The same </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701423_1318704399" aria-labelledby="181911579_1318701423_1318704399_label" name="181911579_1318701423" type="radio" role="radio" class="radio-button-input " value="1318704399" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701423_1318704399_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701423_1318704399">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Internal meetings</span> More </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="2" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Tradeshows, events and conferences </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701424_1318704397" aria-labelledby="181911579_1318701424_1318704397_label" name="181911579_1318701424" type="radio" role="radio" class="radio-button-input " value="1318704397" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701424_1318704397_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701424_1318704397">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Tradeshows, events and conferences</span> Less </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701424_1318704398" aria-labelledby="181911579_1318701424_1318704398_label" name="181911579_1318701424" type="radio" role="radio" class="radio-button-input " value="1318704398" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701424_1318704398_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701424_1318704398">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Tradeshows, events and conferences</span> The same </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701424_1318704399" aria-labelledby="181911579_1318701424_1318704399_label" name="181911579_1318701424" type="radio" role="radio" class="radio-button-input " value="1318704399" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701424_1318704399_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701424_1318704399">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Tradeshows, events and conferences</span> More </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="3" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Single day business trips </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701433_1318704397" aria-labelledby="181911579_1318701433_1318704397_label" name="181911579_1318701433" type="radio" role="radio" class="radio-button-input " value="1318704397" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701433_1318704397_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701433_1318704397">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Single day business trips</span> Less </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701433_1318704398" aria-labelledby="181911579_1318701433_1318704398_label" name="181911579_1318701433" type="radio" role="radio" class="radio-button-input " value="1318704398" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701433_1318704398_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701433_1318704398">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Single day business trips</span> The same </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701433_1318704399" aria-labelledby="181911579_1318701433_1318704399_label" name="181911579_1318701433" type="radio" role="radio" class="radio-button-input " value="1318704399" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701433_1318704399_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701433_1318704399">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Single day business trips</span> More </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="4" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Multi-destination business trips </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701425_1318704397" aria-labelledby="181911579_1318701425_1318704397_label" name="181911579_1318701425" type="radio" role="radio" class="radio-button-input " value="1318704397" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701425_1318704397_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701425_1318704397">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Multi-destination business trips</span> Less </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701425_1318704398" aria-labelledby="181911579_1318701425_1318704398_label" name="181911579_1318701425" type="radio" role="radio" class="radio-button-input " value="1318704398" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701425_1318704398_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701425_1318704398">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Multi-destination business trips</span> The same </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701425_1318704399" aria-labelledby="181911579_1318701425_1318704399_label" name="181911579_1318701425" type="radio" role="radio" class="radio-button-input " value="1318704399" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701425_1318704399_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701425_1318704399">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Multi-destination business trips</span> More </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="5" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> International business trips </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701426_1318704397" aria-labelledby="181911579_1318701426_1318704397_label" name="181911579_1318701426" type="radio" role="radio" class="radio-button-input " value="1318704397" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701426_1318704397_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701426_1318704397">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">International business trips</span> Less </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701426_1318704398" aria-labelledby="181911579_1318701426_1318704398_label" name="181911579_1318701426" type="radio" role="radio" class="radio-button-input " value="1318704398" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701426_1318704398_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701426_1318704398">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">International business trips</span> The same </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701426_1318704399" aria-labelledby="181911579_1318701426_1318704399_label" name="181911579_1318701426" type="radio" role="radio" class="radio-button-input " value="1318704399" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701426_1318704399_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701426_1318704399">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">International business trips</span> More </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="6" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Domestic (local country) business trips </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701427_1318704397" aria-labelledby="181911579_1318701427_1318704397_label" name="181911579_1318701427" type="radio" role="radio" class="radio-button-input " value="1318704397" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701427_1318704397_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701427_1318704397">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Domestic (local country) business trips</span> Less </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701427_1318704398" aria-labelledby="181911579_1318701427_1318704398_label" name="181911579_1318701427" type="radio" role="radio" class="radio-button-input " value="1318704398" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701427_1318704398_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701427_1318704398">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Domestic (local country) business trips</span> The same </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701427_1318704399" aria-labelledby="181911579_1318701427_1318704399_label" name="181911579_1318701427" type="radio" role="radio" class="radio-button-input " value="1318704399" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701427_1318704399_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701427_1318704399">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Domestic (local country) business trips</span> More </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="7" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Business class travel </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701428_1318704397" aria-labelledby="181911579_1318701428_1318704397_label" name="181911579_1318701428" type="radio" role="radio" class="radio-button-input " value="1318704397" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701428_1318704397_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701428_1318704397">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Business class travel</span> Less </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701428_1318704398" aria-labelledby="181911579_1318701428_1318704398_label" name="181911579_1318701428" type="radio" role="radio" class="radio-button-input " value="1318704398" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701428_1318704398_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701428_1318704398">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Business class travel</span> The same </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701428_1318704399" aria-labelledby="181911579_1318701428_1318704399_label" name="181911579_1318701428" type="radio" role="radio" class="radio-button-input " value="1318704399" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701428_1318704399_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701428_1318704399">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Business class travel</span> More </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="8" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Economy class travel </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701438_1318704397" aria-labelledby="181911579_1318701438_1318704397_label" name="181911579_1318701438" type="radio" role="radio" class="radio-button-input " value="1318704397" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701438_1318704397_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701438_1318704397">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Economy class travel</span> Less </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701438_1318704398" aria-labelledby="181911579_1318701438_1318704398_label" name="181911579_1318701438" type="radio" role="radio" class="radio-button-input " value="1318704398" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701438_1318704398_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701438_1318704398">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Economy class travel</span> The same </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318701438_1318704399" aria-labelledby="181911579_1318701438_1318704399_label" name="181911579_1318701438" type="radio" role="radio" class="radio-button-input " value="1318704399" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318701438_1318704399_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318701438_1318704399">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Economy class travel</span> More </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="9" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Rail travel for business </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318704395_1318704397" aria-labelledby="181911579_1318704395_1318704397_label" name="181911579_1318704395" type="radio" role="radio" class="radio-button-input " value="1318704397" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318704395_1318704397_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318704395_1318704397">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Rail travel for business</span> Less </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318704395_1318704398" aria-labelledby="181911579_1318704395_1318704398_label" name="181911579_1318704395" type="radio" role="radio" class="radio-button-input " value="1318704398" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318704395_1318704398_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318704395_1318704398">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Rail travel for business</span> The same </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318704395_1318704399" aria-labelledby="181911579_1318704395_1318704399_label" name="181911579_1318704395" type="radio" role="radio" class="radio-button-input " value="1318704399" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318704395_1318704399_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318704395_1318704399">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Rail travel for business</span> More </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="10" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Bleisure travel (mixing business and leisure travel) </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318704396_1318704397" aria-labelledby="181911579_1318704396_1318704397_label" name="181911579_1318704396" type="radio" role="radio" class="radio-button-input " value="1318704397" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318704396_1318704397_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318704396_1318704397">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Bleisure travel (mixing business and leisure travel)</span> Less </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318704396_1318704398" aria-labelledby="181911579_1318704396_1318704398_label" name="181911579_1318704396" type="radio" role="radio" class="radio-button-input " value="1318704398" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318704396_1318704398_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318704396_1318704398">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Bleisure travel (mixing business and leisure travel)</span> The same </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181911579">
<input id="181911579_1318704396_1318704399" aria-labelledby="181911579_1318704396_1318704399_label" name="181911579_1318704396" type="radio" role="radio" class="radio-button-input " value="1318704399" aria-checked="false">
<label data-sm-radio-button-label="" id="181911579_1318704396_1318704399_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181911579_1318704396_1318704399">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Bleisure travel (mixing business and leisure travel)</span> More </span>
</label>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="matrix_single" data-rq-question-type="single_choice_matrix" class="question-container
">
<div id="question-field-184177406" data-qnumber="33" data-qdispnumber="27" data-question-id="184177406" class=" question-matrix question-matrix-non-accordion qn question single">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-184177406" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 27<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> How important are the following travel booking features to you?</span>
<div id="new-commenting-icon_184177406" data-survey-id="412507711" data-question-id="184177406" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<table class="question-matrix-table table-reset reflow" cellspacing="0">
<thead>
<tr>
<td style="width:20%;"> </td>
<td style="width:26.666666666666668%;" class="matrix-col-label question-body-font-theme user-generated"> Very! I'd pay extra for it </td>
<td style="width:26.666666666666668%;" class="matrix-col-label question-body-font-theme user-generated"> Somewhat, but I won't pay extra for it </td>
<td style="width:26.666666666666668%;" class="matrix-col-label question-body-font-theme user-generated"> Not at all </td>
</tr>
</thead>
<tbody>
<tr data-radio-button-group="" row="0" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Personalized offers based on your travel preferences and trends </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184177406">
<input id="184177406_1334254738_1334254733" aria-labelledby="184177406_1334254738_1334254733_label" name="184177406_1334254738" type="radio" role="radio" class="radio-button-input " value="1334254733" aria-checked="false">
<label data-sm-radio-button-label="" id="184177406_1334254738_1334254733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184177406_1334254738_1334254733">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Personalized offers based on your travel preferences and trends</span> Very! I'd pay extra for it </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184177406">
<input id="184177406_1334254738_1334254734" aria-labelledby="184177406_1334254738_1334254734_label" name="184177406_1334254738" type="radio" role="radio" class="radio-button-input " value="1334254734" aria-checked="false">
<label data-sm-radio-button-label="" id="184177406_1334254738_1334254734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184177406_1334254738_1334254734">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Personalized offers based on your travel preferences and trends</span> Somewhat, but I won't pay extra for it </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184177406">
<input id="184177406_1334254738_1334254735" aria-labelledby="184177406_1334254738_1334254735_label" name="184177406_1334254738" type="radio" role="radio" class="radio-button-input " value="1334254735" aria-checked="false">
<label data-sm-radio-button-label="" id="184177406_1334254738_1334254735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184177406_1334254738_1334254735">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Personalized offers based on your travel preferences and trends</span> Not at all </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="1" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Pre-packaged extras within your airfare (eg fare + extra baggage / meal / in-flight entertainment / lounge access / seat upgrades) </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184177406">
<input id="184177406_1334260426_1334254733" aria-labelledby="184177406_1334260426_1334254733_label" name="184177406_1334260426" type="radio" role="radio" class="radio-button-input " value="1334254733" aria-checked="false">
<label data-sm-radio-button-label="" id="184177406_1334260426_1334254733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184177406_1334260426_1334254733">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Pre-packaged extras within your airfare (eg fare + extra baggage / meal / in-flight entertainment / lounge access / seat upgrades)</span> Very! I'd pay extra for it </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184177406">
<input id="184177406_1334260426_1334254734" aria-labelledby="184177406_1334260426_1334254734_label" name="184177406_1334260426" type="radio" role="radio" class="radio-button-input " value="1334254734" aria-checked="false">
<label data-sm-radio-button-label="" id="184177406_1334260426_1334254734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184177406_1334260426_1334254734">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Pre-packaged extras within your airfare (eg fare + extra baggage / meal / in-flight entertainment / lounge access / seat upgrades)</span> Somewhat, but I won't pay extra for it </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184177406">
<input id="184177406_1334260426_1334254735" aria-labelledby="184177406_1334260426_1334254735_label" name="184177406_1334260426" type="radio" role="radio" class="radio-button-input " value="1334254735" aria-checked="false">
<label data-sm-radio-button-label="" id="184177406_1334260426_1334254735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184177406_1334260426_1334254735">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Pre-packaged extras within your airfare (eg fare + extra baggage / meal / in-flight entertainment / lounge access / seat upgrades)</span> Not at all </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="2" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Pre-packaged extras within your hotel rate (eg room + WiFi / meal) </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184177406">
<input id="184177406_1334264343_1334254733" aria-labelledby="184177406_1334264343_1334254733_label" name="184177406_1334264343" type="radio" role="radio" class="radio-button-input " value="1334254733" aria-checked="false">
<label data-sm-radio-button-label="" id="184177406_1334264343_1334254733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184177406_1334264343_1334254733">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Pre-packaged extras within your hotel rate (eg room + WiFi / meal)</span> Very! I'd pay extra for it </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184177406">
<input id="184177406_1334264343_1334254734" aria-labelledby="184177406_1334264343_1334254734_label" name="184177406_1334264343" type="radio" role="radio" class="radio-button-input " value="1334254734" aria-checked="false">
<label data-sm-radio-button-label="" id="184177406_1334264343_1334254734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184177406_1334264343_1334254734">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Pre-packaged extras within your hotel rate (eg room + WiFi / meal)</span> Somewhat, but I won't pay extra for it </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184177406">
<input id="184177406_1334264343_1334254735" aria-labelledby="184177406_1334264343_1334254735_label" name="184177406_1334264343" type="radio" role="radio" class="radio-button-input " value="1334254735" aria-checked="false">
<label data-sm-radio-button-label="" id="184177406_1334264343_1334254735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184177406_1334264343_1334254735">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Pre-packaged extras within your hotel rate (eg room + WiFi / meal)</span> Not at all </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="3" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Door-to-door bookable itinerary recommendations to save you time </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184177406">
<input id="184177406_1334260427_1334254733" aria-labelledby="184177406_1334260427_1334254733_label" name="184177406_1334260427" type="radio" role="radio" class="radio-button-input " value="1334254733" aria-checked="false">
<label data-sm-radio-button-label="" id="184177406_1334260427_1334254733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184177406_1334260427_1334254733">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Door-to-door bookable itinerary recommendations to save you time</span> Very! I'd pay extra for it </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184177406">
<input id="184177406_1334260427_1334254734" aria-labelledby="184177406_1334260427_1334254734_label" name="184177406_1334260427" type="radio" role="radio" class="radio-button-input " value="1334254734" aria-checked="false">
<label data-sm-radio-button-label="" id="184177406_1334260427_1334254734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184177406_1334260427_1334254734">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Door-to-door bookable itinerary recommendations to save you time</span> Somewhat, but I won't pay extra for it </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184177406">
<input id="184177406_1334260427_1334254735" aria-labelledby="184177406_1334260427_1334254735_label" name="184177406_1334260427" type="radio" role="radio" class="radio-button-input " value="1334254735" aria-checked="false">
<label data-sm-radio-button-label="" id="184177406_1334260427_1334254735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184177406_1334260427_1334254735">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Door-to-door bookable itinerary recommendations to save you time</span> Not at all </span>
</label>
</div>
</td>
</tr>
</tbody>
</table>
<div class="other-answer-container" data-answer-id="184177406_1334261749">
<label class="question-body-font-theme answer-label other-answer-label comment-label user-generated" for="184177406_other"> We welcome your comments </label>
<input id="184177406_other" name="184177406_other" type="text" class="text other-answer-text" maxlength="20000" size="100" data-other-text="">
</div>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="matrix_single" data-rq-question-type="single_choice_matrix" class="question-container
">
<div id="question-field-186584029" data-qnumber="34" data-qdispnumber="28" data-question-id="186584029" class=" question-matrix question-matrix-non-accordion qn question single">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-186584029" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 28<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> How important are the following travel solutions when booking business travel? (1 = very low importance, 5 = very high importance)</span>
<div id="new-commenting-icon_186584029" data-survey-id="412507711" data-question-id="186584029" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<table class="question-matrix-table table-reset reflow" cellspacing="0">
<thead>
<tr>
<td style="width:20%;"> </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 1 = very low </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 2 </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 3 </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 4 </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 5 = very high </td>
</tr>
</thead>
<tbody>
<tr data-radio-button-group="" row="0" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Book leisure extensions as part of your business itinerary </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400668_1350400657" aria-labelledby="186584029_1350400668_1350400657_label" name="186584029_1350400668" type="radio" role="radio" class="radio-button-input " value="1350400657" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400668_1350400657_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400668_1350400657">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book leisure extensions as part of your business itinerary</span> 1 = very low </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400668_1350400658" aria-labelledby="186584029_1350400668_1350400658_label" name="186584029_1350400668" type="radio" role="radio" class="radio-button-input " value="1350400658" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400668_1350400658_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400668_1350400658">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book leisure extensions as part of your business itinerary</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400668_1350400659" aria-labelledby="186584029_1350400668_1350400659_label" name="186584029_1350400668" type="radio" role="radio" class="radio-button-input " value="1350400659" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400668_1350400659_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400668_1350400659">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book leisure extensions as part of your business itinerary</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400668_1350401878" aria-labelledby="186584029_1350400668_1350401878_label" name="186584029_1350400668" type="radio" role="radio" class="radio-button-input " value="1350401878" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400668_1350401878_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400668_1350401878">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book leisure extensions as part of your business itinerary</span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400668_1350401879" aria-labelledby="186584029_1350400668_1350401879_label" name="186584029_1350400668" type="radio" role="radio" class="radio-button-input " value="1350401879" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400668_1350401879_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400668_1350401879">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book leisure extensions as part of your business itinerary</span> 5 = very high </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="1" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Book airport transfers </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400669_1350400657" aria-labelledby="186584029_1350400669_1350400657_label" name="186584029_1350400669" type="radio" role="radio" class="radio-button-input " value="1350400657" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400669_1350400657_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400669_1350400657">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book airport transfers</span> 1 = very low </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400669_1350400658" aria-labelledby="186584029_1350400669_1350400658_label" name="186584029_1350400669" type="radio" role="radio" class="radio-button-input " value="1350400658" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400669_1350400658_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400669_1350400658">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book airport transfers</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400669_1350400659" aria-labelledby="186584029_1350400669_1350400659_label" name="186584029_1350400669" type="radio" role="radio" class="radio-button-input " value="1350400659" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400669_1350400659_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400669_1350400659">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book airport transfers</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400669_1350401878" aria-labelledby="186584029_1350400669_1350401878_label" name="186584029_1350400669" type="radio" role="radio" class="radio-button-input " value="1350401878" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400669_1350401878_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400669_1350401878">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book airport transfers</span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400669_1350401879" aria-labelledby="186584029_1350400669_1350401879_label" name="186584029_1350400669" type="radio" role="radio" class="radio-button-input " value="1350401879" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400669_1350401879_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400669_1350401879">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book airport transfers</span> 5 = very high </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="2" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Book destinations tours and experiences </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400670_1350400657" aria-labelledby="186584029_1350400670_1350400657_label" name="186584029_1350400670" type="radio" role="radio" class="radio-button-input " value="1350400657" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400670_1350400657_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400670_1350400657">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book destinations tours and experiences</span> 1 = very low </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400670_1350400658" aria-labelledby="186584029_1350400670_1350400658_label" name="186584029_1350400670" type="radio" role="radio" class="radio-button-input " value="1350400658" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400670_1350400658_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400670_1350400658">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book destinations tours and experiences</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400670_1350400659" aria-labelledby="186584029_1350400670_1350400659_label" name="186584029_1350400670" type="radio" role="radio" class="radio-button-input " value="1350400659" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400670_1350400659_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400670_1350400659">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book destinations tours and experiences</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400670_1350401878" aria-labelledby="186584029_1350400670_1350401878_label" name="186584029_1350400670" type="radio" role="radio" class="radio-button-input " value="1350401878" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400670_1350401878_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400670_1350401878">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book destinations tours and experiences</span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400670_1350401879" aria-labelledby="186584029_1350400670_1350401879_label" name="186584029_1350400670" type="radio" role="radio" class="radio-button-input " value="1350401879" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400670_1350401879_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400670_1350401879">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book destinations tours and experiences</span> 5 = very high </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="3" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Book female-friendly accommodation </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400671_1350400657" aria-labelledby="186584029_1350400671_1350400657_label" name="186584029_1350400671" type="radio" role="radio" class="radio-button-input " value="1350400657" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400671_1350400657_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400671_1350400657">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book female-friendly accommodation</span> 1 = very low </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400671_1350400658" aria-labelledby="186584029_1350400671_1350400658_label" name="186584029_1350400671" type="radio" role="radio" class="radio-button-input " value="1350400658" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400671_1350400658_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400671_1350400658">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book female-friendly accommodation</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400671_1350400659" aria-labelledby="186584029_1350400671_1350400659_label" name="186584029_1350400671" type="radio" role="radio" class="radio-button-input " value="1350400659" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400671_1350400659_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400671_1350400659">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book female-friendly accommodation</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400671_1350401878" aria-labelledby="186584029_1350400671_1350401878_label" name="186584029_1350400671" type="radio" role="radio" class="radio-button-input " value="1350401878" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400671_1350401878_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400671_1350401878">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book female-friendly accommodation</span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400671_1350401879" aria-labelledby="186584029_1350400671_1350401879_label" name="186584029_1350400671" type="radio" role="radio" class="radio-button-input " value="1350401879" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400671_1350401879_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400671_1350401879">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book female-friendly accommodation</span> 5 = very high </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="4" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Book LGBTQIA+ friendly accommodation </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400672_1350400657" aria-labelledby="186584029_1350400672_1350400657_label" name="186584029_1350400672" type="radio" role="radio" class="radio-button-input " value="1350400657" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400672_1350400657_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400672_1350400657">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book LGBTQIA+ friendly accommodation</span> 1 = very low </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400672_1350400658" aria-labelledby="186584029_1350400672_1350400658_label" name="186584029_1350400672" type="radio" role="radio" class="radio-button-input " value="1350400658" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400672_1350400658_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400672_1350400658">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book LGBTQIA+ friendly accommodation</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400672_1350400659" aria-labelledby="186584029_1350400672_1350400659_label" name="186584029_1350400672" type="radio" role="radio" class="radio-button-input " value="1350400659" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400672_1350400659_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400672_1350400659">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book LGBTQIA+ friendly accommodation</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400672_1350401878" aria-labelledby="186584029_1350400672_1350401878_label" name="186584029_1350400672" type="radio" role="radio" class="radio-button-input " value="1350401878" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400672_1350401878_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400672_1350401878">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book LGBTQIA+ friendly accommodation</span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1350400672_1350401879" aria-labelledby="186584029_1350400672_1350401879_label" name="186584029_1350400672" type="radio" role="radio" class="radio-button-input " value="1350401879" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1350400672_1350401879_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1350400672_1350401879">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Book LGBTQIA+ friendly accommodation</span> 5 = very high </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="5" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Offset carbon emissions </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1354644089_1350400657" aria-labelledby="186584029_1354644089_1350400657_label" name="186584029_1354644089" type="radio" role="radio" class="radio-button-input " value="1350400657" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1354644089_1350400657_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1354644089_1350400657">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Offset carbon emissions</span> 1 = very low </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1354644089_1350400658" aria-labelledby="186584029_1354644089_1350400658_label" name="186584029_1354644089" type="radio" role="radio" class="radio-button-input " value="1350400658" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1354644089_1350400658_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1354644089_1350400658">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Offset carbon emissions</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1354644089_1350400659" aria-labelledby="186584029_1354644089_1350400659_label" name="186584029_1354644089" type="radio" role="radio" class="radio-button-input " value="1350400659" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1354644089_1350400659_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1354644089_1350400659">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Offset carbon emissions</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1354644089_1350401878" aria-labelledby="186584029_1354644089_1350401878_label" name="186584029_1354644089" type="radio" role="radio" class="radio-button-input " value="1350401878" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1354644089_1350401878_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1354644089_1350401878">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Offset carbon emissions</span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-186584029">
<input id="186584029_1354644089_1350401879" aria-labelledby="186584029_1354644089_1350401879_label" name="186584029_1354644089" type="radio" role="radio" class="radio-button-input " value="1350401879" aria-checked="false">
<label data-sm-radio-button-label="" id="186584029_1354644089_1350401879_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="186584029_1354644089_1350401879">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Offset carbon emissions</span> 5 = very high </span>
</label>
</div>
</td>
</tr>
</tbody>
</table>
<div class="other-answer-container" data-answer-id="186584029_1350400666">
<label class="question-body-font-theme answer-label other-answer-label comment-label user-generated" for="186584029_other"> We welcome your comments </label>
<input id="186584029_other" name="186584029_other" type="text" class="text other-answer-text" maxlength="20000" size="100" data-other-text="">
</div>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
">
<div id="question-field-184178966" data-qnumber="35" data-qdispnumber="29" data-question-id="184178966" class=" question-single-choice-radio qn question vertical">
<h3 class="screenreader-only">Question Title</h3>
<fieldset class=" question-fieldset" data-radio-button-group="">
<legend class="question-legend">
<h4 id="question-title-184178966" class="
question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 29<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> How often do you add a leisure extension to your business trip?</span>
<div id="new-commenting-icon_184178966" data-survey-id="412507711" data-question-id="184178966" data-language-code="en" data-sm-comment-icon="" style="display: inline-block">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
</legend>
<div class="question-body clearfix notranslate ">
<div class="">
<div class="answer-option-cell" data-answer-id="1334265961">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184178966">
<input id="184178966_1334265961" aria-labelledby="184178966_1334265961_label" name="184178966" type="radio" role="radio" class="radio-button-input " value="1334265961" aria-checked="false">
<label data-sm-radio-button-label="" id="184178966_1334265961_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184178966_1334265961">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Always </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1334265962">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184178966">
<input id="184178966_1334265962" aria-labelledby="184178966_1334265962_label" name="184178966" type="radio" role="radio" class="radio-button-input " value="1334265962" aria-checked="false">
<label data-sm-radio-button-label="" id="184178966_1334265962_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184178966_1334265962">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Usually </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1334265963">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184178966">
<input id="184178966_1334265963" aria-labelledby="184178966_1334265963_label" name="184178966" type="radio" role="radio" class="radio-button-input " value="1334265963" aria-checked="false">
<label data-sm-radio-button-label="" id="184178966_1334265963_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184178966_1334265963">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Sometimes </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1334265964">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184178966">
<input id="184178966_1334265964" aria-labelledby="184178966_1334265964_label" name="184178966" type="radio" role="radio" class="radio-button-input " value="1334265964" aria-checked="false">
<label data-sm-radio-button-label="" id="184178966_1334265964_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184178966_1334265964">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Rarely </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1334265965">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184178966">
<input id="184178966_1334265965" aria-labelledby="184178966_1334265965_label" name="184178966" type="radio" role="radio" class="radio-button-input " value="1334265965" aria-checked="false">
<label data-sm-radio-button-label="" id="184178966_1334265965_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184178966_1334265965">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Never </span>
</label>
</div>
</div>
</div>
</div>
</fieldset>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="matrix_single" data-rq-question-type="single_choice_matrix" class="question-container
">
<div id="question-field-181910279" data-qnumber="36" data-qdispnumber="30" data-question-id="181910279" class=" question-matrix question-matrix-non-accordion qn question single">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-181910279" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 30<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Do you actively seek environmental sustainable features / services when selecting an airline, hotel or car rental provider?</span>
<div id="new-commenting-icon_181910279" data-survey-id="412507711" data-question-id="181910279" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<table class="question-matrix-table table-reset reflow" cellspacing="0">
<thead>
<tr>
<td style="width:20%;"> </td>
<td style="width:26.666666666666668%;" class="matrix-col-label question-body-font-theme user-generated"> Yes </td>
<td style="width:26.666666666666668%;" class="matrix-col-label question-body-font-theme user-generated"> No </td>
<td style="width:26.666666666666668%;" class="matrix-col-label question-body-font-theme user-generated"> Sometimes </td>
</tr>
</thead>
<tbody>
<tr data-radio-button-group="" row="0" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Airlines </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910279">
<input id="181910279_1318694045_1318694048" aria-labelledby="181910279_1318694045_1318694048_label" name="181910279_1318694045" type="radio" role="radio" class="radio-button-input " value="1318694048" aria-checked="false">
<label data-sm-radio-button-label="" id="181910279_1318694045_1318694048_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910279_1318694045_1318694048">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Airlines</span> Yes </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910279">
<input id="181910279_1318694045_1318694049" aria-labelledby="181910279_1318694045_1318694049_label" name="181910279_1318694045" type="radio" role="radio" class="radio-button-input " value="1318694049" aria-checked="false">
<label data-sm-radio-button-label="" id="181910279_1318694045_1318694049_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910279_1318694045_1318694049">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Airlines</span> No </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910279">
<input id="181910279_1318694045_1318694050" aria-labelledby="181910279_1318694045_1318694050_label" name="181910279_1318694045" type="radio" role="radio" class="radio-button-input " value="1318694050" aria-checked="false">
<label data-sm-radio-button-label="" id="181910279_1318694045_1318694050_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910279_1318694045_1318694050">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Airlines</span> Sometimes </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="1" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Hotels </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910279">
<input id="181910279_1318694046_1318694048" aria-labelledby="181910279_1318694046_1318694048_label" name="181910279_1318694046" type="radio" role="radio" class="radio-button-input " value="1318694048" aria-checked="false">
<label data-sm-radio-button-label="" id="181910279_1318694046_1318694048_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910279_1318694046_1318694048">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Hotels</span> Yes </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910279">
<input id="181910279_1318694046_1318694049" aria-labelledby="181910279_1318694046_1318694049_label" name="181910279_1318694046" type="radio" role="radio" class="radio-button-input " value="1318694049" aria-checked="false">
<label data-sm-radio-button-label="" id="181910279_1318694046_1318694049_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910279_1318694046_1318694049">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Hotels</span> No </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910279">
<input id="181910279_1318694046_1318694050" aria-labelledby="181910279_1318694046_1318694050_label" name="181910279_1318694046" type="radio" role="radio" class="radio-button-input " value="1318694050" aria-checked="false">
<label data-sm-radio-button-label="" id="181910279_1318694046_1318694050_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910279_1318694046_1318694050">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Hotels</span> Sometimes </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="2" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Car Rental </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910279">
<input id="181910279_1318694047_1318694048" aria-labelledby="181910279_1318694047_1318694048_label" name="181910279_1318694047" type="radio" role="radio" class="radio-button-input " value="1318694048" aria-checked="false">
<label data-sm-radio-button-label="" id="181910279_1318694047_1318694048_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910279_1318694047_1318694048">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Car Rental</span> Yes </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910279">
<input id="181910279_1318694047_1318694049" aria-labelledby="181910279_1318694047_1318694049_label" name="181910279_1318694047" type="radio" role="radio" class="radio-button-input " value="1318694049" aria-checked="false">
<label data-sm-radio-button-label="" id="181910279_1318694047_1318694049_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910279_1318694047_1318694049">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Car Rental</span> No </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-181910279">
<input id="181910279_1318694047_1318694050" aria-labelledby="181910279_1318694047_1318694050_label" name="181910279_1318694047" type="radio" role="radio" class="radio-button-input " value="1318694050" aria-checked="false">
<label data-sm-radio-button-label="" id="181910279_1318694047_1318694050_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="181910279_1318694047_1318694050">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Car Rental</span> Sometimes </span>
</label>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="multiple_choice_vertical" data-rq-question-type="multiple_choice_vertical" class="question-container
">
<div id="question-field-184179755" data-qnumber="37" data-qdispnumber="31" data-question-id="184179755" class=" question-multiple-choice qn question vertical">
<h3 class="screenreader-only">Question Title</h3>
<fieldset class=" question-fieldset">
<legend class="question-legend">
<h4 id="question-title-184179755" class="
question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 31<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Which of the following travel options would positively impact your well-being during business travel? Select all that apply.</span>
<div id="new-commenting-icon_184179755" data-survey-id="412507711" data-question-id="184179755" data-language-code="en" data-sm-comment-icon="" style="display: inline-block">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
</legend>
<div class="question-body clearfix notranslate ">
<div class="">
<div class="answer-option-cell
" data-answer-id="1334270846">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184179755_1334270846" name="184179755[]" type="checkbox" class="checkbox-button-input " value="1334270846">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184179755_1334270846">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Shorter, more frequent business trips </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334270847">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184179755_1334270847" name="184179755[]" type="checkbox" class="checkbox-button-input " value="1334270847">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184179755_1334270847">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Longer, less frequent business trips </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334270848">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184179755_1334270848" name="184179755[]" type="checkbox" class="checkbox-button-input " value="1334270848">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184179755_1334270848">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Travel during working hours only </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334270849">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184179755_1334270849" name="184179755[]" type="checkbox" class="checkbox-button-input " value="1334270849">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184179755_1334270849">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> More free time during travel agenda </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334270850">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184179755_1334270850" name="184179755[]" type="checkbox" class="checkbox-button-input " value="1334270850">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184179755_1334270850">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> More control over supplier choice </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334270852">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184179755_1334270852" name="184179755[]" type="checkbox" class="checkbox-button-input " value="1334270852">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184179755_1334270852">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Hotel upgrades </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334270853">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184179755_1334270853" name="184179755[]" type="checkbox" class="checkbox-button-input " value="1334270853">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184179755_1334270853">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Airline seat upgrades </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334270854">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184179755_1334270854" name="184179755[]" type="checkbox" class="checkbox-button-input " value="1334270854">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184179755_1334270854">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Overnight travel (red-eye flights / rail) </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334270855">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184179755_1334270855" name="184179755[]" type="checkbox" class="checkbox-button-input " value="1334270855">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184179755_1334270855">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Apartment-style accommodation </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334274420">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184179755_1334274420" name="184179755[]" type="checkbox" class="checkbox-button-input " value="1334274420">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184179755_1334274420">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Access to gym / sport equipment </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334274421">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184179755_1334274421" name="184179755[]" type="checkbox" class="checkbox-button-input " value="1334274421">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184179755_1334274421">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Location of accommodation </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334274422">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184179755_1334274422" name="184179755[]" type="checkbox" class="checkbox-button-input " value="1334274422">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184179755_1334274422">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Direct flights </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334274423">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184179755_1334274423" name="184179755[]" type="checkbox" class="checkbox-button-input " value="1334274423">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184179755_1334274423">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Female-friendly and LGBTQIA+ friendly accommodation </span>
</label>
</div>
</div>
</div>
<div class="other-answer-container" data-answer-id="184179755_1334270856">
<label class="question-body-font-theme answer-label other-answer-label comment-label user-generated" for="184179755_other"> Other (please specify) </label>
<input id="184179755_other" name="184179755_other" type="text" class="text other-answer-text" maxlength="20000" size="100" data-other-text="">
</div>
</div>
</fieldset>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="multiple_choice_vertical" data-rq-question-type="multiple_choice_vertical" class="question-container
">
<div id="question-field-184179411" data-qnumber="38" data-qdispnumber="32" data-question-id="184179411" class=" question-multiple-choice qn question vertical">
<h3 class="screenreader-only">Question Title</h3>
<fieldset class=" question-fieldset">
<legend class="question-legend">
<h4 id="question-title-184179411" class="
question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 32<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> What are the most important features of a travel loyalty program to you? Select all that apply</span>
<div id="new-commenting-icon_184179411" data-survey-id="412507711" data-question-id="184179411" data-language-code="en" data-sm-comment-icon="" style="display: inline-block">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
</legend>
<div class="question-body clearfix notranslate ">
<div class="">
<div class="answer-option-cell
" data-answer-id="1334268735">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184179411_1334268735" name="184179411[]" type="checkbox" class="checkbox-button-input " value="1334268735">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184179411_1334268735">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Discounts & special offers </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334268736">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184179411_1334268736" name="184179411[]" type="checkbox" class="checkbox-button-input " value="1334268736">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184179411_1334268736">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Free upgrades </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334268737">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184179411_1334268737" name="184179411[]" type="checkbox" class="checkbox-button-input " value="1334268737">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184179411_1334268737">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Earn & redeem points with partner services </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334268738">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184179411_1334268738" name="184179411[]" type="checkbox" class="checkbox-button-input " value="1334268738">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184179411_1334268738">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Lounge access </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334268739">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184179411_1334268739" name="184179411[]" type="checkbox" class="checkbox-button-input " value="1334268739">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184179411_1334268739">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Priority (fast-track security / boarding) </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1334268740">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184179411_1334268740" name="184179411[]" type="checkbox" class="checkbox-button-input " value="1334268740">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184179411_1334268740">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> VIP service </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1350341331">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="184179411_1350341331" name="184179411[]" type="checkbox" class="checkbox-button-input " value="1350341331">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="184179411_1350341331">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Status </span>
</label>
</div>
</div>
</div>
<div class="other-answer-container" data-answer-id="184179411_1334268741">
<label class="question-body-font-theme answer-label other-answer-label comment-label user-generated" for="184179411_other"> Other (please specify) </label>
<input id="184179411_other" name="184179411_other" type="text" class="text other-answer-text" maxlength="20000" size="100" data-other-text="">
</div>
</div>
</fieldset>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="matrix_rating" data-rq-question-type="single_choice_matrix" class="question-container
">
<div id="question-field-184179337" data-qnumber="39" data-qdispnumber="33" data-question-id="184179337" class=" question-matrix question-matrix-non-accordion qn question rating">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-184179337" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 33<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> When attending business events and meetings, how important are the following event features? (1 = low importance, 5 = very important)</span>
<div id="new-commenting-icon_184179337" data-survey-id="412507711" data-question-id="184179337" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<table class="question-matrix-table table-reset reflow" cellspacing="0">
<thead>
<tr>
<td style="width:20%;"> </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 1 (low importance) </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 2 </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 3 </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 4 </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 5 (very important) </td>
</tr>
</thead>
<tbody>
<tr data-radio-button-group="" row="0" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Interesting / unique event destination </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268233_1334268241" aria-labelledby="184179337_1334268233_1334268241_label" name="184179337_1334268233" type="radio" role="radio" class="radio-button-input " value="1334268241" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268233_1334268241_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268233_1334268241">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Interesting / unique event destination</span> 1 (low importance) </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268233_1334268242" aria-labelledby="184179337_1334268233_1334268242_label" name="184179337_1334268233" type="radio" role="radio" class="radio-button-input " value="1334268242" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268233_1334268242_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268233_1334268242">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Interesting / unique event destination</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268233_1334268243" aria-labelledby="184179337_1334268233_1334268243_label" name="184179337_1334268233" type="radio" role="radio" class="radio-button-input " value="1334268243" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268233_1334268243_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268233_1334268243">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Interesting / unique event destination</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268233_1334268244" aria-labelledby="184179337_1334268233_1334268244_label" name="184179337_1334268233" type="radio" role="radio" class="radio-button-input " value="1334268244" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268233_1334268244_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268233_1334268244">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Interesting / unique event destination</span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268233_1334268245" aria-labelledby="184179337_1334268233_1334268245_label" name="184179337_1334268233" type="radio" role="radio" class="radio-button-input " value="1334268245" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268233_1334268245_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268233_1334268245">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Interesting / unique event destination</span> 5 (very important) </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="1" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Ease of travel </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268234_1334268241" aria-labelledby="184179337_1334268234_1334268241_label" name="184179337_1334268234" type="radio" role="radio" class="radio-button-input " value="1334268241" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268234_1334268241_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268234_1334268241">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Ease of travel</span> 1 (low importance) </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268234_1334268242" aria-labelledby="184179337_1334268234_1334268242_label" name="184179337_1334268234" type="radio" role="radio" class="radio-button-input " value="1334268242" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268234_1334268242_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268234_1334268242">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Ease of travel</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268234_1334268243" aria-labelledby="184179337_1334268234_1334268243_label" name="184179337_1334268234" type="radio" role="radio" class="radio-button-input " value="1334268243" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268234_1334268243_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268234_1334268243">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Ease of travel</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268234_1334268244" aria-labelledby="184179337_1334268234_1334268244_label" name="184179337_1334268234" type="radio" role="radio" class="radio-button-input " value="1334268244" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268234_1334268244_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268234_1334268244">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Ease of travel</span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268234_1334268245" aria-labelledby="184179337_1334268234_1334268245_label" name="184179337_1334268234" type="radio" role="radio" class="radio-button-input " value="1334268245" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268234_1334268245_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268234_1334268245">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Ease of travel</span> 5 (very important) </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="2" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Unique meeting / event space </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268235_1334268241" aria-labelledby="184179337_1334268235_1334268241_label" name="184179337_1334268235" type="radio" role="radio" class="radio-button-input " value="1334268241" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268235_1334268241_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268235_1334268241">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Unique meeting / event space</span> 1 (low importance) </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268235_1334268242" aria-labelledby="184179337_1334268235_1334268242_label" name="184179337_1334268235" type="radio" role="radio" class="radio-button-input " value="1334268242" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268235_1334268242_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268235_1334268242">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Unique meeting / event space</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268235_1334268243" aria-labelledby="184179337_1334268235_1334268243_label" name="184179337_1334268235" type="radio" role="radio" class="radio-button-input " value="1334268243" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268235_1334268243_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268235_1334268243">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Unique meeting / event space</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268235_1334268244" aria-labelledby="184179337_1334268235_1334268244_label" name="184179337_1334268235" type="radio" role="radio" class="radio-button-input " value="1334268244" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268235_1334268244_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268235_1334268244">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Unique meeting / event space</span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268235_1334268245" aria-labelledby="184179337_1334268235_1334268245_label" name="184179337_1334268235" type="radio" role="radio" class="radio-button-input " value="1334268245" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268235_1334268245_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268235_1334268245">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Unique meeting / event space</span> 5 (very important) </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="3" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Immersive destination experiences </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268236_1334268241" aria-labelledby="184179337_1334268236_1334268241_label" name="184179337_1334268236" type="radio" role="radio" class="radio-button-input " value="1334268241" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268236_1334268241_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268236_1334268241">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Immersive destination experiences</span> 1 (low importance) </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268236_1334268242" aria-labelledby="184179337_1334268236_1334268242_label" name="184179337_1334268236" type="radio" role="radio" class="radio-button-input " value="1334268242" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268236_1334268242_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268236_1334268242">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Immersive destination experiences</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268236_1334268243" aria-labelledby="184179337_1334268236_1334268243_label" name="184179337_1334268236" type="radio" role="radio" class="radio-button-input " value="1334268243" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268236_1334268243_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268236_1334268243">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Immersive destination experiences</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268236_1334268244" aria-labelledby="184179337_1334268236_1334268244_label" name="184179337_1334268236" type="radio" role="radio" class="radio-button-input " value="1334268244" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268236_1334268244_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268236_1334268244">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Immersive destination experiences</span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268236_1334268245" aria-labelledby="184179337_1334268236_1334268245_label" name="184179337_1334268236" type="radio" role="radio" class="radio-button-input " value="1334268245" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268236_1334268245_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268236_1334268245">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Immersive destination experiences</span> 5 (very important) </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="4" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Single-day event </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268237_1334268241" aria-labelledby="184179337_1334268237_1334268241_label" name="184179337_1334268237" type="radio" role="radio" class="radio-button-input " value="1334268241" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268237_1334268241_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268237_1334268241">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Single-day event</span> 1 (low importance) </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268237_1334268242" aria-labelledby="184179337_1334268237_1334268242_label" name="184179337_1334268237" type="radio" role="radio" class="radio-button-input " value="1334268242" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268237_1334268242_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268237_1334268242">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Single-day event</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268237_1334268243" aria-labelledby="184179337_1334268237_1334268243_label" name="184179337_1334268237" type="radio" role="radio" class="radio-button-input " value="1334268243" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268237_1334268243_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268237_1334268243">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Single-day event</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268237_1334268244" aria-labelledby="184179337_1334268237_1334268244_label" name="184179337_1334268237" type="radio" role="radio" class="radio-button-input " value="1334268244" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268237_1334268244_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268237_1334268244">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Single-day event</span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268237_1334268245" aria-labelledby="184179337_1334268237_1334268245_label" name="184179337_1334268237" type="radio" role="radio" class="radio-button-input " value="1334268245" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268237_1334268245_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268237_1334268245">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Single-day event</span> 5 (very important) </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="5" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Multi-day event </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268238_1334268241" aria-labelledby="184179337_1334268238_1334268241_label" name="184179337_1334268238" type="radio" role="radio" class="radio-button-input " value="1334268241" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268238_1334268241_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268238_1334268241">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Multi-day event</span> 1 (low importance) </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268238_1334268242" aria-labelledby="184179337_1334268238_1334268242_label" name="184179337_1334268238" type="radio" role="radio" class="radio-button-input " value="1334268242" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268238_1334268242_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268238_1334268242">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Multi-day event</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268238_1334268243" aria-labelledby="184179337_1334268238_1334268243_label" name="184179337_1334268238" type="radio" role="radio" class="radio-button-input " value="1334268243" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268238_1334268243_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268238_1334268243">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Multi-day event</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268238_1334268244" aria-labelledby="184179337_1334268238_1334268244_label" name="184179337_1334268238" type="radio" role="radio" class="radio-button-input " value="1334268244" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268238_1334268244_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268238_1334268244">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Multi-day event</span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268238_1334268245" aria-labelledby="184179337_1334268238_1334268245_label" name="184179337_1334268238" type="radio" role="radio" class="radio-button-input " value="1334268245" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268238_1334268245_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268238_1334268245">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Multi-day event</span> 5 (very important) </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="6" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Price </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268239_1334268241" aria-labelledby="184179337_1334268239_1334268241_label" name="184179337_1334268239" type="radio" role="radio" class="radio-button-input " value="1334268241" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268239_1334268241_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268239_1334268241">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Price</span> 1 (low importance) </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268239_1334268242" aria-labelledby="184179337_1334268239_1334268242_label" name="184179337_1334268239" type="radio" role="radio" class="radio-button-input " value="1334268242" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268239_1334268242_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268239_1334268242">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Price</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268239_1334268243" aria-labelledby="184179337_1334268239_1334268243_label" name="184179337_1334268239" type="radio" role="radio" class="radio-button-input " value="1334268243" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268239_1334268243_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268239_1334268243">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Price</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268239_1334268244" aria-labelledby="184179337_1334268239_1334268244_label" name="184179337_1334268239" type="radio" role="radio" class="radio-button-input " value="1334268244" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268239_1334268244_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268239_1334268244">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Price</span> 4 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268239_1334268245" aria-labelledby="184179337_1334268239_1334268245_label" name="184179337_1334268239" type="radio" role="radio" class="radio-button-input " value="1334268245" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268239_1334268245_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268239_1334268245">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Price</span> 5 (very important) </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="7" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Event technology </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-184179337">
<input id="184179337_1334268240_1334268241" aria-labelledby="184179337_1334268240_1334268241_label" name="184179337_1334268240" type="radio" role="radio" class="radio-button-input " value="1334268241" aria-checked="false">
<label data-sm-radio-button-label="" id="184179337_1334268240_1334268241_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="184179337_1334268240_1334268241">
<span data-position="0" class="radio-button-display ">
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<span class="smusr_radio-row-text">Event technology</span> 2 </span>
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<span class="smusr_radio-row-text">Event technology</span> 3 </span>
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<span class="smusr_radio-row-text">Free time built into event agenda</span> 2 </span>
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<span class="smusr_radio-row-text">Free time built into event agenda</span> 3 </span>
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<span class="question-number notranslate"> 34<span class="question-dot">.</span>
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<span class="user-generated notranslate
"> What areas of travel would you like to learn more about in the year ahead?</span>
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<span class="user-generated notranslate
"> What topics would you like CTM to advocate for on your behalf with key travel suppliers?</span>
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Exit CTM CUSTOMER SURVEY 2024 QUESTION TITLE Welcome to CTM's 2024 Customer Survey! We appreciate you sharing your feedback and insights to help drive CTM's customer solutions in 2024 and beyond. This survey covers 4 key areas of your travel management experience and should take no longer than 5 minutes to complete. We invite you to complete as many questions as possible to ensure that our understanding of your needs and experiences is robust. However, you may skip any questions and sections as needed to ensure your feedback relates specifically to your role in business travel. The sections are: 1) Customer Service 2) Travel Program 3) Technology 4) Travel Trends & Experience This survey closes Friday 17 May, 2024. Once again, thank you for your sharing your feedback and insights with our team. Corporate Travel Management QUESTION TITLE * 1. WHAT REGION ARE YOU LOCATED IN? W Australia, New Zealand & the Pacific Americas UK, Europe, Middle East & Africa Asia QUESTION TITLE * 2. FIRST NAME W QUESTION TITLE * 3. COMPANY NAME W QUESTION TITLE * 4. EMAIL ADDRESS (WORK EMAIL) W QUESTION TITLE * 5. WHICH OF THE FOLLOWING BEST DESCRIBES YOUR ROLE IN TRAVEL? SELECT ALL THAT APPLY. W I travel for work/business I book my own travel arrangements I book business travel for other people I manage the travel program I’m responsible for employee safety /duty of care I’m responsible for travel sourcing / procurement I'm responsible for sustainability & ESG Other (please specify) QUESTION TITLE * 6. HOW MANY REGIONS DOES YOUR TRAVEL PROGRAM OPERATE IN? W 1 continent 2 continents 3+ continents QUESTION TITLE * 7. AGE GROUP W 18-39 40+ Prefer not to say QUESTION TITLE * 8. HOW LIKELY IS IT THAT YOU WOULD RECOMMEND CTM TO A FRIEND OR COLLEAGUE? W Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 CTM Service QUESTION TITLE * 9. HOW IMPORTANT IS IT TO YOU TO HAVE ACCESS TO A DEDICATED TRAVEL ADVISOR TEAM? (1 = NOT IMPORTANT, 5 = VERY IMPORTANT) W 1 - Not important 2 3 4 5 - Very important 1 - Not important 2 3 4 5 - Very important QUESTION TITLE * 10. IN WORKING WITH YOUR CTM TRAVEL ADVISORS, HOW WOULD YOU RATE THE OVERALL SERVICE THAT YOU RECEIVE? (1 = POOR, 5 = EXCELLENT) W 1 - Poor 2 3 4 5 - Excellent 1 - Poor 2 3 4 5 - Excellent QUESTION TITLE * 11. PLEASE RATE THE FOLLOWING STATEMENTS 1 - 5 (1 = STRONGLY DISAGREE, 5 = STRONGLY AGREE). W 1 - Strongly disagree 2 3 4 5 - Strongly agree My Travel Advisors are courteous and knowledgeable My Travel Advisors are courteous and knowledgeable 1 - Strongly disagree My Travel Advisors are courteous and knowledgeable 2 My Travel Advisors are courteous and knowledgeable 3 My Travel Advisors are courteous and knowledgeable 4 My Travel Advisors are courteous and knowledgeable 5 - Strongly agree My Travel Advisors provide value for money solutions My Travel Advisors provide value for money solutions 1 - Strongly disagree My Travel Advisors provide value for money solutions 2 My Travel Advisors provide value for money solutions 3 My Travel Advisors provide value for money solutions 4 My Travel Advisors provide value for money solutions 5 - Strongly agree My Travel Advisors provide pro-active advice My Travel Advisors provide pro-active advice 1 - Strongly disagree My Travel Advisors provide pro-active advice 2 My Travel Advisors provide pro-active advice 3 My Travel Advisors provide pro-active advice 4 My Travel Advisors provide pro-active advice 5 - Strongly agree QUESTION TITLE * 12. HOW WOULD YOU RATE CTM'S AFTER HOURS / EMERGENCY SUPPORT SERVICE? (1 = POOR, 5 = EXCELLENT) W 1 - Poor 2 3 4 5 - Excellent 1 - Poor 2 3 4 5 - Excellent QUESTION TITLE * 13. IN THE PAST 12 MONTHS, HOW OFTEN HAVE YOU REQUIRED EMERGENCY TRAVEL ASSISTANCE? (SELECT ONE) W Never 1-2 times 3-5 times 6+ times QUESTION TITLE * 14. IN WORKING WITH YOUR CTM ACCOUNT MANAGER, HOW WOULD YOU RATE THE OVERALL SERVICE THAT YOU RECEIVE? (1 = POOR, 5 = EXCELLENT) W 1 - Poor 2 3 4 5 - Excellent 1 - Poor 2 3 4 5 - Excellent QUESTION TITLE * 15. PLEASE RATE THE FOLLOWING STATEMENTS 1 - 5 (1 = STRONGLY DISAGREE, 5 = STRONGLY AGREE). W 1 - Strongly disagree 2 3 4 5 - Strongly agree My Account Manager is courteous and knowledgeable My Account Manager is courteous and knowledgeable 1 - Strongly disagree My Account Manager is courteous and knowledgeable 2 My Account Manager is courteous and knowledgeable 3 My Account Manager is courteous and knowledgeable 4 My Account Manager is courteous and knowledgeable 5 - Strongly agree My Account Manager provides pro-active advice to improve my travel program My Account Manager provides pro-active advice to improve my travel program 1 - Strongly disagree My Account Manager provides pro-active advice to improve my travel program 2 My Account Manager provides pro-active advice to improve my travel program 3 My Account Manager provides pro-active advice to improve my travel program 4 My Account Manager provides pro-active advice to improve my travel program 5 - Strongly agree My Account Manager provides solutions to reduce our travel budget My Account Manager provides solutions to reduce our travel budget 1 - Strongly disagree My Account Manager provides solutions to reduce our travel budget 2 My Account Manager provides solutions to reduce our travel budget 3 My Account Manager provides solutions to reduce our travel budget 4 My Account Manager provides solutions to reduce our travel budget 5 - Strongly agree CTM Travel Program QUESTION TITLE * 16. HOW DOES YOUR CTM TRAVEL PROGRAM PROVIDE MOST BENEFIT TO YOUR BUSINESS? SELECT ALL THAT APPLY. W Cost savings & buying power Budget control Internal efficiency gains Travel expertise & customer service Emergency travel assistance Risk management & traveler safety Travel data & reporting Travel technology Supplier influence Global travel support Environmental sustainability Other (please specify) QUESTION TITLE * 17. WHAT ARE THE TOP FOCUS AREAS FOR YOUR TRAVEL PROGRAM IN THE COMING 12 MONTHS? SELECT ALL THAT APPLY. W Traveler risk, safety & well-being Cost reduction Policy compliance Expense management & payment solutions Technology experience & adoption Reporting Sustainability & ESG Customer service Data security Other (please specify) QUESTION TITLE * 18. HOW WOULD YOU RATE THE VALUE OF YOUR TRAVEL PROGRAM REVIEWS? (1 = POOR, 5 = EXCELLENT) W 1 - Poor 2 3 4 5 - Excellent 1 - Poor 2 3 4 5 - Excellent QUESTION TITLE * 19. WHAT IMPROVEMENTS WOULD YOU LIKE TO SEE IN YOUR TRAVEL PROGRAM REVIEWS? W CTM Technology QUESTION TITLE * 20. HOW DO YOU RATE CTM'S OVERALL TECHNOLOGY OFFERING? (1 = POOR, 5 = EXCELLENT) W 1 - Poor 2 3 4 5 - Excellent 1 - Poor 2 3 4 5 - Excellent QUESTION TITLE * 21. HOW DO YOU RATE THE USER EXPERIENCE ACROSS CTM'S TECHNOLOGY? (1 = POOR, 5 = EXCELLENT) W 1 - Poor 2 3 4 5 - Excellent 1 - Poor 2 3 4 5 - Excellent QUESTION TITLE * 22. WHAT TRAVEL CHALLENGES WOULD YOU LIKE TO SEE A NEW TECHNOLOGY SOLUTION FOR, AND WHY? W QUESTION TITLE * 23. WHAT AREAS OF CTM'S TECHNOLOGY COULD BE IMPROVED, AND WHY? W QUESTION TITLE * 24. PLEASE INDICATE IF YOU WOULD YOU LIKE TO PARTICIPATE IN CTM'S TECHNOLOGY FORUMS (TO STEER OUR TECHNOLOGY ROADMAP) OR USER TESTING (NEW PRODUCTS AND FEATURES)? SELECT ALL THAT APPLY. W Tech forums & workshops User testing Business Travel Trends & Travel Experience QUESTION TITLE * 25. WHAT DO YOU ENJOY MOST ABOUT TRAVELING FOR BUSINESS? W Reaching performance goals Collaborating with colleagues and partners Experiencing new destinations Taking a break from routine Education and development Quality of travel services / products Earning loyalty points Other (please specify) QUESTION TITLE * 26. IN THE YEAR AHEAD, DO YOU EXPECT TO TRAVEL MORE, LESS OR THE SAME AMOUNT COMPARED TO THE LAST 12 MONTHS FOR: W Less The same More Customer meetings Customer meetings Less Customer meetings The same Customer meetings More Internal meetings Internal meetings Less Internal meetings The same Internal meetings More Tradeshows, events and conferences Tradeshows, events and conferences Less Tradeshows, events and conferences The same Tradeshows, events and conferences More Single day business trips Single day business trips Less Single day business trips The same Single day business trips More Multi-destination business trips Multi-destination business trips Less Multi-destination business trips The same Multi-destination business trips More International business trips International business trips Less International business trips The same International business trips More Domestic (local country) business trips Domestic (local country) business trips Less Domestic (local country) business trips The same Domestic (local country) business trips More Business class travel Business class travel Less Business class travel The same Business class travel More Economy class travel Economy class travel Less Economy class travel The same Economy class travel More Rail travel for business Rail travel for business Less Rail travel for business The same Rail travel for business More Bleisure travel (mixing business and leisure travel) Bleisure travel (mixing business and leisure travel) Less Bleisure travel (mixing business and leisure travel) The same Bleisure travel (mixing business and leisure travel) More QUESTION TITLE * 27. HOW IMPORTANT ARE THE FOLLOWING TRAVEL BOOKING FEATURES TO YOU? W Very! I'd pay extra for it Somewhat, but I won't pay extra for it Not at all Personalized offers based on your travel preferences and trends Personalized offers based on your travel preferences and trends Very! I'd pay extra for it Personalized offers based on your travel preferences and trends Somewhat, but I won't pay extra for it Personalized offers based on your travel preferences and trends Not at all Pre-packaged extras within your airfare (eg fare + extra baggage / meal / in-flight entertainment / lounge access / seat upgrades) Pre-packaged extras within your airfare (eg fare + extra baggage / meal / in-flight entertainment / lounge access / seat upgrades) Very! I'd pay extra for it Pre-packaged extras within your airfare (eg fare + extra baggage / meal / in-flight entertainment / lounge access / seat upgrades) Somewhat, but I won't pay extra for it Pre-packaged extras within your airfare (eg fare + extra baggage / meal / in-flight entertainment / lounge access / seat upgrades) Not at all Pre-packaged extras within your hotel rate (eg room + WiFi / meal) Pre-packaged extras within your hotel rate (eg room + WiFi / meal) Very! I'd pay extra for it Pre-packaged extras within your hotel rate (eg room + WiFi / meal) Somewhat, but I won't pay extra for it Pre-packaged extras within your hotel rate (eg room + WiFi / meal) Not at all Door-to-door bookable itinerary recommendations to save you time Door-to-door bookable itinerary recommendations to save you time Very! I'd pay extra for it Door-to-door bookable itinerary recommendations to save you time Somewhat, but I won't pay extra for it Door-to-door bookable itinerary recommendations to save you time Not at all We welcome your comments QUESTION TITLE * 28. HOW IMPORTANT ARE THE FOLLOWING TRAVEL SOLUTIONS WHEN BOOKING BUSINESS TRAVEL? (1 = VERY LOW IMPORTANCE, 5 = VERY HIGH IMPORTANCE) W 1 = very low 2 3 4 5 = very high Book leisure extensions as part of your business itinerary Book leisure extensions as part of your business itinerary 1 = very low Book leisure extensions as part of your business itinerary 2 Book leisure extensions as part of your business itinerary 3 Book leisure extensions as part of your business itinerary 4 Book leisure extensions as part of your business itinerary 5 = very high Book airport transfers Book airport transfers 1 = very low Book airport transfers 2 Book airport transfers 3 Book airport transfers 4 Book airport transfers 5 = very high Book destinations tours and experiences Book destinations tours and experiences 1 = very low Book destinations tours and experiences 2 Book destinations tours and experiences 3 Book destinations tours and experiences 4 Book destinations tours and experiences 5 = very high Book female-friendly accommodation Book female-friendly accommodation 1 = very low Book female-friendly accommodation 2 Book female-friendly accommodation 3 Book female-friendly accommodation 4 Book female-friendly accommodation 5 = very high Book LGBTQIA+ friendly accommodation Book LGBTQIA+ friendly accommodation 1 = very low Book LGBTQIA+ friendly accommodation 2 Book LGBTQIA+ friendly accommodation 3 Book LGBTQIA+ friendly accommodation 4 Book LGBTQIA+ friendly accommodation 5 = very high Offset carbon emissions Offset carbon emissions 1 = very low Offset carbon emissions 2 Offset carbon emissions 3 Offset carbon emissions 4 Offset carbon emissions 5 = very high We welcome your comments QUESTION TITLE * 29. HOW OFTEN DO YOU ADD A LEISURE EXTENSION TO YOUR BUSINESS TRIP? W Always Usually Sometimes Rarely Never QUESTION TITLE * 30. DO YOU ACTIVELY SEEK ENVIRONMENTAL SUSTAINABLE FEATURES / SERVICES WHEN SELECTING AN AIRLINE, HOTEL OR CAR RENTAL PROVIDER? W Yes No Sometimes Airlines Airlines Yes Airlines No Airlines Sometimes Hotels Hotels Yes Hotels No Hotels Sometimes Car Rental Car Rental Yes Car Rental No Car Rental Sometimes QUESTION TITLE * 31. WHICH OF THE FOLLOWING TRAVEL OPTIONS WOULD POSITIVELY IMPACT YOUR WELL-BEING DURING BUSINESS TRAVEL? SELECT ALL THAT APPLY. W Shorter, more frequent business trips Longer, less frequent business trips Travel during working hours only More free time during travel agenda More control over supplier choice Hotel upgrades Airline seat upgrades Overnight travel (red-eye flights / rail) Apartment-style accommodation Access to gym / sport equipment Location of accommodation Direct flights Female-friendly and LGBTQIA+ friendly accommodation Other (please specify) QUESTION TITLE * 32. WHAT ARE THE MOST IMPORTANT FEATURES OF A TRAVEL LOYALTY PROGRAM TO YOU? SELECT ALL THAT APPLY W Discounts & special offers Free upgrades Earn & redeem points with partner services Lounge access Priority (fast-track security / boarding) VIP service Status Other (please specify) QUESTION TITLE * 33. WHEN ATTENDING BUSINESS EVENTS AND MEETINGS, HOW IMPORTANT ARE THE FOLLOWING EVENT FEATURES? (1 = LOW IMPORTANCE, 5 = VERY IMPORTANT) W 1 (low importance) 2 3 4 5 (very important) Interesting / unique event destination Interesting / unique event destination 1 (low importance) Interesting / unique event destination 2 Interesting / unique event destination 3 Interesting / unique event destination 4 Interesting / unique event destination 5 (very important) Ease of travel Ease of travel 1 (low importance) Ease of travel 2 Ease of travel 3 Ease of travel 4 Ease of travel 5 (very important) Unique meeting / event space Unique meeting / event space 1 (low importance) Unique meeting / event space 2 Unique meeting / event space 3 Unique meeting / event space 4 Unique meeting / event space 5 (very important) Immersive destination experiences Immersive destination experiences 1 (low importance) Immersive destination experiences 2 Immersive destination experiences 3 Immersive destination experiences 4 Immersive destination experiences 5 (very important) Single-day event Single-day event 1 (low importance) Single-day event 2 Single-day event 3 Single-day event 4 Single-day event 5 (very important) Multi-day event Multi-day event 1 (low importance) Multi-day event 2 Multi-day event 3 Multi-day event 4 Multi-day event 5 (very important) Price Price 1 (low importance) Price 2 Price 3 Price 4 Price 5 (very important) Event technology Event technology 1 (low importance) Event technology 2 Event technology 3 Event technology 4 Event technology 5 (very important) Free time built into event agenda Free time built into event agenda 1 (low importance) Free time built into event agenda 2 Free time built into event agenda 3 Free time built into event agenda 4 Free time built into event agenda 5 (very important) QUESTION TITLE * 34. WHAT AREAS OF TRAVEL WOULD YOU LIKE TO LEARN MORE ABOUT IN THE YEAR AHEAD? W QUESTION TITLE * 35. WHAT TOPICS WOULD YOU LIKE CTM TO ADVOCATE FOR ON YOUR BEHALF WITH KEY TRAVEL SUPPLIERS? W Done Powered by See how easy it is to create surveys and forms. Privacy & Cookie Notice Javascript is required for this site to function, please enable.