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NAVIGATING THE FUTURE OF WORK IN INDEPENDENT INSURANCE AGENCIES




THE LAST YEAR AND A HALF DRASTICALLY CHANGED HOW, WHERE AND WHY WE WORK.

There’s no going back.

The impacts of COVID-19 sped up shifts toward remote work, highlighted the
importance of human-centered work cultures, and prompted many to reevaluate
their career choices.

To survive and thrive in the post-pandemic working world, independent insurance
agencies will need to evolve.

> That’s why Agent for the Future is launching a new series exploring the most
> timely and urgent trends impacting talent, culture and leadership in this new
> era of work.

Below, you’ll find stories from agencies finding success with new strategies,
advice from industry experts advising cutting-edge trends and resources to help
you enact change within your own agency walls – whether physical, virtual and
somewhere in between.

Read the first set of articles below, then follow along with the rest of the
series in the coming weeks.


SHIFTING ATTITUDES ABOUT WORK

65%
of employees are looking for a new job (PwC)
63%
of employees want to work remotely at least a few days a week (McKinsey)
38%
of professionals said their careers have stalled since the start of the pandemic
(Robert Half)


LATEST ARTICLES

Agent Story

HUMAN-CENTERED AGENCIES: HOW CARING FOR YOUR PEOPLE BENEFITS YOUR BUSINESS

Ashley Whitney of Harbor Brenn Insurance shares some of the ways she has shifted
her approach to leadership to care well for employees after a difficult year.
Read More
Expert Advice

THE 5 DISTINGUISHING QUALITIES OF A GROWTH MINDSET

Scott Addis of Beyond Insurance lays out five elements of building a mindset
that will help you realize your ultimate potential.
Read more
Story

STORIES FROM THE ROAD: WHAT BIKING 4,100 MILES ACROSS THE U.S. TAUGHT ME ABOUT
LIFE AND BUSINESS

Safeco and Liberty Mutual's Dale Steinke shares some insights from his
life-changing solo bike trip across the U.S.
Read More
Agent Story

TO ATTRACT AND KEEP TOP TALENT, PROVIDE A CLEAR CAREER PATH

Jack Hoedeman of Compass Insurance shares how his agency has tapped into new
talent pipelines by providing career options and training for new recruits.
Read More
Expert Advice

3 STEPS FOR CREATING JOB ADS TO ATTRACT IDEAL TEAM MEMBERS

Kelly Donahue-Piro of Agency Performance Partners dives into practical advice
for creating effective job ads to hook ideal candidates for your agency.
Read More
McKinsey Research

LEADERS CAN NO LONGER DENY THE DEMAND FOR HYBRID WORKPLACES

Research from McKinsey found a disconnect between how leaders and employees view
going back to the office. This article, reprinted with permission, provides
insights on how to bridge the gap.
Read More
Expert Insight

4 LEADERSHIP LESSONS AFTER A YEAR UNLIKE ANY OTHER

After the past year and a half, there is no such thing as returning to "business
as usual." Tyler Asher shares advice for leaders to guide their people forward
with compassion.
Read More
Agent Story

HOW TO BUILD AN AWARD-WINNING AGENCY CULTURE

Jonathan Theders, CEO of RiskSource Clark-Theders, shares how his agency
intentionally built a culture that makes employees feel heard, valued and cared
for.
Read More


SOCIETY HAS CHANGED. THE WAY WE WORK HAS CHANGED. OUR PRIORITIES HAVE CHANGED.

Leaders need to look at what has served them well and what hasn’t. We need to
drop legacy systems and the outdated processes that are done a certain way
“because they’ve always been done that way,” and optimize for a future where the
pace of change will only accelerate.

Tyler Asher
President, Independent Agent Distribution, Liberty Mutual and Safeco Insurance
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