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hd.egain.com Open in urlscan Pro
65.9.70.107  Public Scan

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URL: https://hd.egain.com/articles/12-reasons-why-customer-service-chatbots-fail.pdf
Submission: On January 04 via api from US
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 1 HTTP transactions. The main IP is 65.9.70.107, located in Seattle, United States and belongs to AMAZON-02, US. The main domain is hd.egain.com.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 19th 2019. Valid for: 2 years.
This is the only time hd.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 65.9.70.107 16509 (AMAZON-02)
1 1
Apex Domain
Subdomains		 Transfer
1 egain.com
hd.egain.com
1 1
Domain Requested by
1 hd.egain.com
1 1

This site contains no links.

Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2		 2019-01-19 -
2021-03-11		 2 years crt.sh

This page contains 1 frames:

Primary Page: https://hd.egain.com/articles/12-reasons-why-customer-service-chatbots-fail.pdf
Frame ID: 7A4A2CD0CFFE7202EC4D241D12785DFD
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers via /\(CloudFront\)$/i
  • headers server /^AmazonS3$/i
Overall confidence: 100%
Detected patterns
  • headers via /\(CloudFront\)$/i
Overall confidence: 100%
Detected patterns
  • headers server /^AmazonS3$/i

Page Statistics

1
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

0 kB
Transfer

0 kB
Size

0
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

1 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request 12-reasons-why-customer-service-chatbots-fail.pdf
hd.egain.com/articles/ 		0
0 		Document
General
Check archive.org
Download Go to
Full URL
https://hd.egain.com/articles/12-reasons-why-customer-service-chatbots-fail.pdf
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
65.9.70.107 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash

Request headers

Host
hd.egain.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Type
application/pdf
Content-Length
53986
Connection
keep-alive
Date
Mon, 04 Jan 2021 17:10:04 GMT
Last-Modified
Thu, 31 Dec 2020 14:16:00 GMT
ETag
"50ce5a90241e8c25f80b6ce137c78fe4"
x-amz-meta-cb-modifiedtime
Thu, 31 Dec 2020 14:05:59 GMT
Accept-Ranges
bytes
Server
AmazonS3
X-Cache
Hit from cloudfront
Via
1.1 980059f199bdd603b925d049efedf130.cloudfront.net (CloudFront)
X-Amz-Cf-Pop
FRA56-C1
X-Amz-Cf-Id
2WOT9WTIQ0CVeqRChNB0Cfz4A0bn4l0sGhIyhPENN9q4t28yGCnddg==
Age
11182

Verdicts & Comments Add Verdict or Comment

0 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

0 Cookies

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

hd.egain.com
65.9.70.107