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Contact us



FEATURES

Free Standard Premium Enterprise
?
Free For small teams to plan and track work more efficiently
Standard For growing teams focused on building more together
Premium For organizations that need to scale how they collaborate and track work
Enterprise For enterprises with global scale, security, and governance needs
Features
User limit (per site) ?
Free 10 users
Standard 35,000 users
Premium 35,000 users
Enterprise 35,000 users
Site limit ?
Free One
Standard One
Premium One
Enterprise Unlimited
Scrum and Kanban boards ?
Free ✓
Standard ✓
Premium ✓
Enterprise ✓
Backlog ?
Free ✓
Standard ✓
Premium ✓
Enterprise ✓
Agile reporting ?
Free ✓
Standard ✓
Premium ✓
Enterprise ✓
Customizable workflows ?
Free ✓
Standard ✓
Premium ✓
Enterprise ✓
Apps and integrations ↗ ?
Free ✓
Standard ✓
Premium ✓
Enterprise ✓
Automation ?
Free Single project
Standard Single project
Premium Global and multi-project
Enterprise Global and multi-project
Roadmaps ?
Free Basic
Standard Basic
Premium Advanced
Enterprise Advanced
Dependency management ?
Free Basic
Standard Basic
Premium Advanced
Enterprise Advanced
Capacity planning ?
Free -
Standard -
Premium ✓
Enterprise ✓
Project archiving ?
Free -
Standard -
Premium ✓
Enterprise ✓
Data & Insights
Atlassian Analytics OPEN BETA ?
Free -
Standard -
Premium -
Enterprise ✓
Atlassian Data Lake OPEN BETA ?
Free -
Standard -
Premium -
Enterprise ✓
Data connectors OPEN BETA ?
Free -
Standard -
Premium -
Enterprise ✓
Admin Controls
Domain verification & account capture ?
Free ✓
Standard ✓
Premium ✓
Enterprise ✓
Session duration management (desktop) ?
Free ✓
Standard ✓
Premium ✓
Enterprise ✓
Project roles ?
Free -
Standard ✓
Premium ✓
Enterprise ✓
Advanced permissions ?
Free -
Standard ✓
Premium ✓
Enterprise ✓
Admin insights ?
Free -
Standard -
Premium ✓
Enterprise ✓
Sandbox ?
Free -
Standard -
Premium ✓
Enterprise ✓
Release tracks ?
Free -
Standard -
Premium ✓
Enterprise ✓
Security & Compliance
Atlassian Access (SSO, SCIM, Active Directory Sync) ?
Free Requires Access subscription
Standard Requires Access subscription
Premium Requires Access subscription
Enterprise Included
Password policies ?
Free ✓
Standard ✓
Premium ✓
Enterprise ✓
Encryption in transit & at rest ?
Free ✓
Standard ✓
Premium ✓
Enterprise ✓
Business continuity & disaster recovery ?
Free ✓
Standard ✓
Premium ✓
Enterprise ✓
Mobile Device Management ?
Free ✓
Standard ✓
Premium ✓
Enterprise ✓
Audit logs ?
Free -
Standard ✓
Premium ✓
Enterprise ✓
Anonymous access ?
Free -
Standard ✓
Premium ✓
Enterprise ✓
IP allowlisting ?
Free -
Standard -
Premium ✓
Enterprise ✓
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Free -
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Enterprise ✓
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Storage ?
Free 2 GB file storage
Standard 250 GB file storage
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Free Community Support
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Free -
Standard -
Premium 99.9%
Enterprise 99.95%
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Free -
Standard -
Premium -
Enterprise ✓

Learn about features

BENEFITS OF HOSTING IN THE CLOUD

 * Get immediate access to our latest features with automatic upgrades
 * No servers, no storage, no maintenance — we host your site for you

ENTERPRISE-GRADE SECURITY AND CENTRALIZED ADMINISTRATION WITH ATLASSIAN ACCESS

 * SAML single sign-on
 * User provisioning and deprovisioning
 * Real-time Active Directory sync
 * Organization audit log

*Atlassian Access is a separate subscription that you can enable across your
company. Go to admin.atlassian.com to get started.

Learn more


CLOUD PRICING FAQ

What will my Jira Software subscription cost? Copy link to heading Copied! show
+
  

You can find detailed pricing for Jira Software Cloud here.
Use our pricing calculator to determine your exact price. For more than 35,000
users, explore our self-managed options.

Can I try Jira Software for free? Copy link to heading Copied! show +
  

Of course! We offer a Free plan for Jira Software for up to 10 users, 2GB of
storage, and Community Support. If you'd like to add more than 10 users or get
access to more support and storage, you can sign up for a 7-day free trial
of our Standard or Premium plan. 

What is a Jira Software user? Copy link to heading Copied! show +
  

A Jira Software user is any user that can login to your Jira Software site and
exists in User Management.

How are users counted towards billing? Copy link to heading Copied! show +
  

You can add and remove users as your team changes. At the end of each monthly
billing cycle, you will be billed for the following month's subscription based
on the exact number of Jira Software users you have.

Do you offer annual subscriptions? Copy link to heading Copied! show +
  

Yes! For annual subscriptions, you will be billed for the tier that most closely
matches your user count. Annual subscriptions may offer a discount depending on
the number of users purchased.

Use our pricing calculator to determine your exact price.

What payment options do you accept? Copy link to heading Copied! show +
  

Monthly subscriptions are payable by credit card (MasterCard, Visa, or American
Express), or PayPal. Annual subscriptions can be paid via credit card, bank
transfer, or check.

What happens if I'm not satisfied with my Jira Software purchase? Copy link to
heading Copied! show +
  

If you're not satisfied with any Atlassian Cloud product or service, we offer a
refund within your first paid month after your trial period for monthly
subscriptions, and within 30 days of payment for annual subscriptions. No
questions asked.

What's the difference between Jira Software, Jira Service Management, and Jira
Core? Copy link to heading Copied! show +
  

Jira Software is built specifically for software teams. Jira Software combines
powerful developer tool integrations with the most important features and
functionality required for great agile software development.

Jira Service Management is built for IT and service teams, providing them with
everything they need for out-of-the-box incident, problem, and change
management.

Jira Core is a simplified project management tool for customers looking to
extend the power of Jira to their organization.

What's the difference between your cloud and self-managed options? Copy link to
heading Copied! show +
  

Our cloud products provide a complete SaaS solution, ready-made for all
Atlassian customers. With cloud, we do the heavy lifting for you by providing
built-in platform security and compliance, quick and simple set up, and
financially backed SLAs for uptime and performance. Cloud comes with the added
benefit of continuous innovation so your end-users will always have the latest
and greatest features and functionality.

Our Data Center products enable you the flexibility to deploy on an
infrastructure of your choice. It’s best for those who have unique or complex
operating requirements or need to scale beyond our current cloud user tiers.
You’ll have complete control over data management, security and compliance, when
you upgrade, and how you manage uptime and performance. We recommend Data Center
for those who have stricter requirements and can’t move to cloud just yet.

Learn more about the differences.

Please note: We have ended sales for new server licenses as of February 2, 2021
PT and will be ending support for server on February 15, 2024 PT. 

What happens if I exceed the Free plan's user limit? Copy link to heading
Copied! show +
  

When you exceed the Free plan's user limit, we'll automatically upgrade you to a
free trial of the Standard plan. No payment information is required and you can
cancel any time.

What is the difference between Premium and Atlassian Access? Do I need both?
Copy link to heading Copied! show +
  

Jira Software Cloud Premium enables teams to confidently scale with automation,
a 99.9% uptime SLA, unlimited storage, Premium Support, and many more features
coming soon.

Think of Atlassian Access as your “umbrella policy” for enterprise-grade
security and user management in the cloud. Atlassian Access enables admins to
enforce consistent, company-wide security and access policies across all
Atlassian cloud products being used within their organization.

When you layer Access on top of our Premium plans, you’ll get an
enterprise-grade solution that allows you to scale and secure the Atlassian
cloud content and users across your entire organization.


STILL HAVE MORE QUESTIONS?

Check out Atlassian Cloud Licensing or Jira Software Licensing.

Important changes to our Server and Data Center products
We’ve ended sales for new server licenses and will end support for server on
February 15, 2024 PT. We’re continuing investment in Data Center with several
key improvements. Learn what this means for you.

Free for 30 days


FOR TEAMS THAT REQUIRE A SELF-MANAGED SOLUTION


DATA CENTER

USD 42,000
per year

500 users1,000 users2,000 users3,000 users4,000 users5,000 users6,000 users7,000
users8,000 users9,000 users10,000 users15,000 users20,000 users25,000
users30,000 users35,000 users40,000 users45,000 users50,000 users50,001+ users
Try it free
Buy now

 * Complete control of your environment

 * Active/active clustering for high availability

 * Annual term license + maintenance

 * Optimized for AWS or Azure deployment

 * SAML 2.0 and OpenID Connect support

 * Atlassian-supported disaster recovery

 * Project and issue archiving for improved performance


DATA CENTER PRICING FAQ

Can I try Jira Software Data Center for free? Copy link to heading Copied! show
+
  

Of course! You can host a fully functional copy of Jira Software Data Center on
your own hardware, free for 30 days . Simply download Jira Software to get
started.

If you love it (and we think you will), you can continue using Jira Software by
updating your existing instance with a purchased license key. You can purchase
your subscription here.

What is a Jira Software user? Copy link to heading Copied! show +
  

A Jira Software user is any user that can log into Jira Software. Anonymous
users may also be granted access and do not count against license totals.

Do you offer discounts for Data Center? Copy link to heading Copied! show +
  

Depending on your situation, you may qualify for one of the following discounts:

 * Academic Data Center licenses: Qualified academic institutions receive a 50%
   discount on all Data Center licenses. Learn more.
 * Community Data Center licenses: Qualified non-profit organizations receive
   free Data Center subscriptions (inclusive of both products and Marketplace
   apps). Learn more.
 * Data Center loyalty discount: Server customers who migrate to Data Center may
   be eligible for a multi-year subscription discount. Learn more.

What is included with my license purchase? Copy link to heading Copied! show +
  

Data Center is offered as an annual subscription that includes updates and
support as long as your subscription is active.

What payment options do you accept? Copy link to heading Copied! show +
  

Data Center subscriptions can be paid via Credit Card, Bank Transfer, Check, or
ACH (US banks only).

What happens if I am not satisfied with my purchase? Copy link to heading
Copied! show +
  

If you're not satisfied with any Atlassian product or service, we offer a 30–day
money–back guarantee, no questions asked.

What's the difference between your cloud and Data Center options? Copy link to
heading Copied! show +
  

Our cloud products provide a complete SaaS solution, ready-made for all
Atlassian customers. With cloud, we do the heavy lifting for you by providing
built-in platform security and compliance, quick and simple set up, and
financially backed SLAs for uptime and performance. Cloud comes with the added
benefit of continuous innovation so your end-users will always have the latest
and greatest features and functionality.

Our Data Center products enable you the flexibility to deploy on an
infrastructure of your choice. It’s best for those who have unique or complex
operating requirements or need to scale beyond our current cloud user tiers.
You’ll have complete control over data management, security and compliance, when
you upgrade, and how you manage uptime and performance. We recommend Data Center
for those who have stricter requirements and can’t move to cloud just yet.

Learn more about the differences.

Still have more questions? Copy link to heading Copied! show +
  

Check out our complete Jira Software Pricing FAQ.


SCRUM AND KANBAN BOARDS

Visualize your team’s work on a customizable board, following agile frameworks
like Scrum, Kanban, or anything in between so you can get better visibility over
work that’s planned and in progress.




SITE LIMIT

Site Limit restricts number of sites (instances) that can be licensed under a
subscription plan. Enterprises often setup multiple sites (instances) for below
scenarios

 * Offer organizational autonomy to independent brands or acquired entities
 * Segregate data by region or department for security reasons
 * Customize instances based on Marketplace apps, project configurations and
   more

Learn more


PASSWORD POLICIES

Password policies help ensure that users accessing Atlassian cloud products are
using best practices when creating their passwords - helping to reduce the risk
of security breaches.


DOMAIN VERIFICATION & ACCOUNT CAPTURE

Domain verification enables an organization admin to centrally manage all of the
Atlassian accounts that utilize the company's domain.


ENCRYPTION IN TRANSIT & AT REST

All customer data stored within Atlassian cloud products and services is
encrypted in transit over public networks using Transport Layer Security (TLS)
1.2+ with Perfect Forward Secrecy (PFS) to protect it from unauthorized
disclosure or modification.

Data drives on servers holding customer data and attachments in Jira Software
Cloud, Jira Service Management Cloud, Jira Core Cloud, Confluence Cloud,
Statuspage, OpsGenie, and Trello use full disk, industry-standard AES-256
encryption at rest.


SESSION DURATION MANAGEMENT (DESKTOP)

Session duration management allows an organization admin to set a session
timeout value different from the default policy of 30 days. This means admins
can control how long a team member can stay signed in without interacting with
Atlassian.com.


BUSINESS CONTINUITY & DISASTER RECOVERY

Our Disaster Recovery Program consists of a few key practices to ensure the
appropriate levels of governance, oversight, and testing. Security Practices FAQ


MOBILE DEVICE MANAGEMENT

Enforce security controls on mobile app usage through built-in mobile device
management (MDM) support for iOS and Android




CENTRALIZED PER-USER LICENSING

Centralized per-user subscription model that allows a user entry into all sites
(instances) with a single license


CUSTOMER SUCCESS MANAGER

Enjoy the highest level of support coverage from a dedicated team of support
managers.


DATA RESIDENCY

Specify where your data is hosted within Atlassian’s global cloud footprint to
help meet your corporate policies and compliance requirements

Learn more.


RELEASE TRACKS

Control when and how changes are released to end users with Release Tracks.

With options to control Atlassian cloud releases, your day-to-day management of
our cloud products becomes more predictable, helping you plan, prepare and
ensure success for upcoming product changes.


ATLASSIAN ACCESS (SSO, SCIM, ACTIVE DIRECTORY SYNC)

An Atlassian Access subscription enables centralized security and governance
across all your Atlassian cloud products. Gain peace of mind with
enterprise-grade security controls, including:

SAML single sign-on (SSO)

User provisioning (SCIM)

Active Directory sync

Organization audit log

Organization insights

Enforced 2FA

Learn more.


ADVANCED PERMISSIONS

Permissions in Jira Software control whether users can create new projects to
what users can do, see, and comment on within a project or issue. The Free plan
does not allow permission settings for projects or issues.


PROJECT ROLES

Project roles allow you to assign roles to different users, for example
administrator or end-user. You can assign different permissions to users based
on their role. In the Free plan, every user is considered a project admin.




CAPACITY PLANNING

Keep your goals on track by accounting for whether your teams have bandwidth to
complete the work they’ve scoped. See multiple teams' capacity on a sprint by
sprint basis.




BACKLOG

The backlog is like a to-do list for your project. It's a dedicated space for
keeping track of tasks that you want to do in the future.




DEPENDENCY MANAGEMENT

Track dependencies within your team and across your organization to ensure
projects deliver on time. Basic dependency management is designed to help you
map dependencies within your team. Advanced dependency management is designed to
help you map dependencies across multiple teams.



*image shown is for advanced dependency management.


AGILE REPORTING

Get access to more than a dozen out-of-the-box reports with real-time,
actionable insights into how your team is performing over time.




CUSTOMIZABLE WORKFLOWS

Every team has their own style for moving work from ‘to do’ to ‘done.’ Create a
custom workflow that helps your team work as efficiently as possible.




ROADMAPS

Build big picture plans for your team. Our basic roadmap is designed to enable
you to build a roadmap for your team. Advanced Roadmaps is designed to help you
build plans across multiple teams. Learn more.



*image shown is Advanced Roadmaps.


DEPENDENCY MAPPING

Visualize dependencies between Epics on your roadmap.




EPIC FORECASTING

Get a better understanding of when you’ll be able to deliver your Epics on your
roadmap by taking into account historical performance.

*This feature is only available on Jira Software's next-gen project template




CAPACITY MANAGEMENT

See whether your team has enough bandwidth to complete the next sprint or big
project and adjust plans, staffing, and timeline accordingly.


AUDIT LOGS

When you need to troubleshoot a problem or keep a record of important events,
such as changes to global permissions, the audit log allows administrators to
look back at changes that have been made in your site.




ANONYMOUS ACCESS

Anonymous access lets people outside of your organization view and create issues
without logging in. Jira Software's anonymous access is most commonly used to
give customers the ability to view and submit bugs and feature requests.


AUTOMATION

Automate any task or process with just a few clicks. With Global and
multi-project automation you can automate across as many projects as you need
with a single rule.  Learn more.

Customers on Free and Standard plans have access to a limited monthly trial
allotment of global and multi project rule executions (100 and 500 per month,
respectively).

Premium users have 1000 global and multi-project rule executions per paid user
per month. Ex: 200 users in Jira Cloud Premium will have 200,000 monthly
global/multi-project rule executions per month. This is pooled across all Jira
tools and all users. Enterprise users have access to unlimited automation
executions.




PROJECT ARCHIVING

Archive projects and their associated issues when they’re no longer active to
reduce clutter and to ensure everyone on your team is accessing up-to-date
information.




ADMIN INSIGHTS

Gain visibility and a better understanding of your product usage with data such
as level of security and access and activity over time.




IP ALLOWLISTING

Bolster your team’s security by limiting your site access to trusted IP ranges.




SANDBOX

Prepare, test and experiment with products & apps before making changes to your
live production environment.

Using a sandbox, you’ll get a realistic understanding of what a new feature
might look like or how it will work once fully released in the product for your
users.


ATLASSIAN ANALYTICS

Build interactive, customizable charts and dashboards across products and
instances with an intuitive low code / no code editor. Learn more


ATLASSIAN DATA LAKE

Access fully modeled data across your Atlassian tools in one place.
Learn more


DATA CONNECTORS

Query your preferred non-Atlassian data sources and visualize alongside
Atlassian data for holistic insights. Learn more


PRODUCTS

Jira Software
Jira Align
Jira Service Management
Confluence
Trello
Bitbucket
View all products


RESOURCES

Technical Support
Purchasing & licensing
Atlassian Community
Knowledge base
Marketplace
My Account
Create support ticket


EXPAND & LEARN

Partners
Training & Certification
Documentation
Developer Resources
Enterprise services
View all resources


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