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IT Help Desk Specialist
Instant Interview
IT Help Desk Specialist
   
 * Dallas, TX
 * $25 - $27
 * Hourly
 * Managed by Jobot Pro: Holly Leahy

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IT Help Desk Specialist

A bit about us:

Located in Dallas, TX a leading manufacturer of home products is looking for a
temp IT Help Desk Specialist to join our growing team!

The IT Help Desk Specialist position will work hands on to trouble shoot any
technical issues in the warehouse.


Why join us?

We offer a comprehensive compensation package including but not limited to:


 * A competitive base salary
 * Pay increases per performances reviews offered every 6 months!!
 * Full benefits (Medical, Dental, Vision)
 * 401K with match
 * Tuition reimbursement
 * Relocation assistance
 * Performance based bonuses!!
 * Clean facilities
 * Friendly team
 * Generous PTO/Sick time

Job Details

We are seeking a Contract IT Help Desk Specialist to join our dynamic team in
the Manufacturing industry. As a Contract IT Help Desk Specialist, you will be
responsible for providing technical support to our employees and ensuring that
all IT issues are resolved in a timely manner. This is a contract position with
the potential for extension.

Responsibilities:


 * Provide technical support to employees in the Manufacturing industry
 * Troubleshoot computer and network issues
 * Install and configure software and hardware
 * Respond to help desk tickets and resolve issues in a timely manner
 * Provide training to employees on IT-related topics
 * Maintain and update IT documentation and inventory
 * Collaborate with other IT team members to ensure smooth operations
 * Participate in IT projects as needed


Qualifications:


 * 2+ years of experience in IT support or a related field
 * Experience with Manufacturing industry IT support is Mandatory
 * Strong knowledge of computer troubleshooting and technical support
 * Ability to work independently and as part of a team
 * Excellent communication and interpersonal skills
 * Strong problem-solving skills
 * Experience with help desk support and ticketing systems
 * Knowledge of ITIL best practices is a plus
 * Bachelor's degree in IT or a related field is preferred


If you are a self-motivated and detail-oriented IT professional with a passion
for providing excellent customer service, we encourage you to apply for this
exciting opportunity. As a Contract IT Help Desk Specialist in the Manufacturing
industry, you will have the opportunity to work with a talented team of IT
professionals and make a meaningful impact on our organization.

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