www.tierpoint.com Open in urlscan Pro
141.193.213.20  Public Scan

Submitted URL: https://u28434311.ct.sendgrid.net/ls/click?upn=5ENv9hpRrKMWlhBCcTH6wLTE1wmUg1kELlOYGs7RMOHgs6-2B6zimO-2FPRHfjd9s4Sr5j34sbstCO766C2...
Effective URL: https://www.tierpoint.com/contact-us/customer-account-management/
Submission: On August 22 via manual from US — Scanned from DE

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Select the Request Type Account Balance Questions ACH Auto-Debits to my account
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