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PRIVACY POLICY

SCL Health, also known as Intermountain Health, values your privacy and works
hard to safeguard your data. The Privacy Policy details how SCL Health collects,
uses, protects, shares, and controls information about you related to your
interaction with our sites and our app.

The Limited Ways We Use Your Information

 * We ask for personal data — such as your name, email address, location, and
   other information — so you can sign in to your account, receive appointment
   reminders and other notifications.
 * If you are a patient, we securely store your medical records to view within
   our patient portal.
 * When you choose to add a profile photo to our mobile apps, you may select an
   existing photo on your device or take a new photo using the camera app on
   your device. If you select an existing photo on your device, we store a copy
   of your chosen photo in app-private storage on your device. If you use the
   camera app on your device to take a new photo, the photo you take is first
   saved to your camera app and then also saved to app-private storage on your
   device. If you remove the photo from your profile or delete our mobile apps,
   the copy of the photo is deleted from the app-private storage, but the photo
   saved to your camera app remains available in your camera app until you
   choose to delete it. If you already have a photo stored in your profile –
   we do not interact with that photo in any way.
 * When you choose to use Apple’s HealthKit or Google Fit, we create encrypted
   identifiers to identify recipients of your Apple’s HealthKit or Google Fit
   data and store them on your device in app-private storage. If you choose to
   stop using Apple HealthKit or Google Fit or delete our mobile apps, the
   identifiers are deleted.
 * When you choose to view documents from your healthcare provider (such as
   letters or images) using our mobile apps, to make the files viewable for you
   we temporarily store copies on your device in app-private storage. The
   temporary copies are deleted when you close your session on our mobile apps.
 * When you choose to include a photo or video in a message you send to your
   healthcare provider using our mobile apps, you may select an existing photo
   or video from your device or take a new photo or video using the camera app
   on your device. If you use the camera app on your device to take a new photo
   or video, it will be saved to your camera app. Any photo or video saved to
   your camera app remains available in your camera app until you choose to
   delete it.
 * If your healthcare provider offers telehealth visits using our mobile apps,
   when you join a visit with your provider, we will ask for permission to
   access your device’s video and audio functionality to make the telehealth
   visit possible. We do not record or store video of audio data from these
   visits.
 * If you choose to enable automatic appointment arrival, we temporarily store
   identifiers and times for your upcoming appointments in app-private storage
   to detect when you arrive for an upcoming appointment. If you choose to stop
   using our mobile apps or you disable automatic appointment arrival, the
   identifiers are deleted.
 * If your healthcare provider offers location-based check in for in-person
   appointments, or if you would like to find healthcare providers near you, you
   may choose to allow our mobile apps to interact with your location data for
   those purposes. We do not store your location data.
 * If you wish to notify front desk staff electronically when you arrive for an
   appointment, you may choose to allow our mobile apps to interact with your
   Bluetooth data for this purpose. We do not store your Bluetooth data.
 * While you use our apps, if you choose to call a phone number displayed within
   the app, we will ask for permission to access your device’s phone to place
   a call to the phone number. We do not store your call history or data about
   the call in the app, but your care team may document information about your
   call in your medical record when appropriate.
 * While you use our apps, we collect non-identifying information so we can
   provide customer service to you or your healthcare organization and
   understand how people use our mobile apps so we can improve our products.
   This information includes the time you began using the app, any error
   messages or codes, the model of device used and its operating system, and the
   version of our mobile app used. If you use Android devices, we also collect
   your connection type (cellular or WiFi) during an error.

For Android Users – Required Google Play Disclosures for Certain Health Apps

Google has determined our mobile apps are subject to their COVID-19 apps
requirements. As a result, we are required to provide the following information
so we can make our mobile apps available to you in the Play store.

 * Our mobile apps interact with your microphone only if you choose to use your
   microphone to navigate our mobile apps. Our mobile apps interact with your
   camera roll only if you choose to add a profile image to a profile in our
   mobile apps. This information is not used in connection with COVID-19.
 * Our mobile apps access, collect, use, and share your information (including
   video, audio, images, files) as stated above in the section titled, “The
   Limited Ways We Use Your Information.” We also prominently highlight these
   uses, describe the type of data being accessed, and obtain your consent for
   these purposes as you use our mobile apps.
 * Our mobile apps were not created specifically for the COVID-19 pandemic. They
   existed before the COVID-19 pandemic to allow you to access your health
   information on file with our organization. You may access COVID-19-related
   vaccination information, laboratory test results, and documents with
   illness-related information using our mobile apps. You may choose if or how
   you want to access, display, or use the information – just like you can
   make those decisions about health information relating to other conditions,
   services, tests, or vaccinations.
 * You may use our mobile apps to conduct telehealth appointments with your
   healthcare providers. Our mobile apps only provide the technical support for
   those appointments to happen. The apps do not interact with any health
   information about you exchanged during any telehealth appointments.

Sharing Data

We will never sell your information. Your medical record may be shared with
relevant care providers if medically necessary. The process for this is governed
by HIPAA, for more information, see our Notice of Privacy Practices.

MyChart, our patient portal, allows you to share your own data with providers
outside SCL Health, and with family members and others as you direct. You can
also link your MyChart account with those from other healthcare organizations.

Cookies

We use cookies for the following purposes:

 * Facilitating site functionality and giving you the best experience possible.
 * Identifying and fixing problems with the website.
 * Analyzing how visitors use our websites. We compile aggregated statistics
   about site usage and response rates so that we can better understand our user
   base, this allows us to provide relevant content and functionality and
   improve users’ experiences.
 * Remembering your preferences.
 * Preventing and detecting fraudulent activity.
 * Securing the website and your data
 * Understanding the effectiveness of our marketing campaigns, and improving our
   search engine optimization.

Email

We collect your personal email so that you can access your medical record, and
to notify you when there is new medical information to be viewed on MyChart.

Please note that any person with access to your email will be able to see this
notification. SCL Health does not send private medical information via email,
however, the notification that new medical information is available by accessing
MyChart may be information that you may not want others to know.

Please be aware that if you send us an email communication, it may be shared
with the SCL Health staff that assists the physician in providing your medical
care. Your confidential medical information on MyChart will be accessible only
to appropriate clinical staff involved in your care.

Security and Confidentiality

We afford the same high degree of confidentiality to medical information stored
on MyChart as is given to medical information stored by SCL Health in any other
medium. SCL Health is committed to protecting the confidentiality of your
medical information. We limit SCL Health employees' access and ability to enter
or view information based upon their role in your care. Firewalls, passwords,
encryption, and audit trails are further used to safeguard your information. We
identify the records released and note the time and date of access each time a
patient or proxy accesses MyChart. We have taken steps to protect all
information received from our online visitors against unauthorized access and
use.

For other than general information viewing, MyChart must be accessed with a
Secure Sockets Layer (SSL) compatible browser or terminal (Google Chrome, Edge,
Firefox, Internet Explorer or Safari). Our SSL web server uses authentication to
provide a high level of encryption technology security.

You can tell when you have a secure web connection by looking at the location
(URL) field. If the URL begins with https:// (instead of http://), the document
comes from a secure server. This means your data has been encrypted in order to
protect it from access by unauthorized individuals. You can tell whether you are
truly connected to SCL Health by viewing the digital certificate. This
certificate verifies the connection between the SCL Health server's public key
and the server's identification, ownership, and control.

HIPAA Privacy Rights

SCL Health is a covered entity under the Health Insurance Portability and
Accountability Act (HIPAA) of 1996. SCL Health maintains a separate Notice of
Privacy Practices (HIPAA) as required by law for each of its care site
affiliates, which applies to all personal protected health information (PHI)
that is collected from individuals. You may view and / or download the Notice in
English or Spanish for any of our care site affiliates here.

Terms and Conditions

View the terms and conditions for the use of MyChart and our app on this page.