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Effective URL: https://www.prohance.net/
Submission: On June 01 via manual from AU — Scanned from AU
Effective URL: https://www.prohance.net/
Submission: On June 01 via manual from AU — Scanned from AU
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* About Us Company Profile Meet the Team Our Mission and Values * Products FEATURED MODULES Work Time Work Output Workflow Management Advanced Analytics Asset Optimization Screen Recording PROFESSIONAL SERVICES * Resource Centre Thought Leadership Case Studies Blogs and Articles Glossary Events Press Releases Industry Reports KMS Resource Centre * Testimonials Client Testimonials G2 Reviews Sourceforge Reviews * Contact Us Contact Us Careers * 14 Day Trial NEW AGE WORKPLACE ANALYTICS & OPERATIONS ENABLEMENT PLATFORM Enabling leaders to make SMART decisions in managing a distributed workforce skilfully using data and analytics Start 14 Day Trial Now ENSURE OPERATIONAL RESILIENCY & SEAMLESS DELIVERY ProHance helps you view your operations holistically and identify opportunities for collaboration & optimization across your Enterprise. Start 14 Day Trial Now ENABLING ORGANIZATIONS TO GET FUTURE-READY ProHance allows organizations to build a future-fit workforce. Helping teams to be connected, visible, engaged and optimized. Start 14 Day Trial Now TRUSTED BY OVER 370,000+ USERS IN 25 COUNTRIES KEY DIFFERENTIATORS Real-time insights for informed business decisions Improve work-life balance by circumventing burnout and effective work distribution across resources Auto captures time spent creates an enterprise-wide objective and robust measurement system Formulates effective strategies for capacity planning, people retention, and operations management Multi environment (Citrix, VDI, etc) and multi-operating system (Windows, Linux, MAC etc) compatible Provides visibility across multiple organizational levels allowing teams to work seamlessly while remaining location agnostic Rapid deployment (2-6 weeks) at scale (500 - 10,000 users) across a hybrid workforce Qualifies remote work distribution and allocation — drives collaboration, efficiency, and transparency within organization FEATURED VIDEOS PROHANCE CTO KISHORE REDDY TALKING ABOUT GEN AI DURING NASSCOM NTLF EVENT LEVERAGE DATA ANALYTICS ACROSS ORGANIZATIONAL LEVELS TO MEET VARIED OBJECTIVES IN HYBRID WORK FEATURED BY HYBRID WORK MODEL ENABLEMENT * Real-time visibility into a complex, distributed workforce * Equitable Workload Distribution * Ability to set your work hours * Provide Flexibility with Accountability * Set goals and smart nudges PARTNER ECOSYSTEM MANAGEMENT * Effectively manage contingent workforce * Better governance and tracking of outsourced operations * Benchmarking across locations and service providers * Billing accuracy for time and material contracts * Data-based decisions for awarding contracts COST OF DELIVERY OPTIMIZATION * Automated metrics for Efficiency and Utilization * Reduce inter-operator and inter-team variance * Role-model top decide behavior by understanding work patterns * Identify automation and reengineering opportunities * Application analysis to unlock the value of digital investments DISTRIBUTED PROCESS MANAGEMENT * No-code platform to digitize processes * Automatic transaction distribution capability * Real-time dashboard for queue management * Ability to co-relate output with time metrics * Automatic measurement of handle time and cycle time ASSET OPTIMIZATION * Visibility of assets through Geo-tagging * Paid software license utilization analytics * Proactive alerts on asset performance * Run scripts on end points * Automated asset inventory HUMAN RESOURCE MANAGEMENT * Virtual badging across work setups including Hybrid, remote, and in-office * Accurate time and attendance * Reduce Payroll Leakage by optimizing overtime * Minimize attrition due to burnout or poor engagement * Build a culture of performance based on data INDUSTRY WISE USE CASE & TESTIMONIALS Previous IT/ITES RCM/ Healthcare Telecommunications BPO/BPM Manufacturing Retail IT/ITES RCM/ Healthcare Telecommunications BPO/BPM Manufacturing Retail IT/ITES RCM/ Healthcare Telecommunications BPO/BPM Manufacturing Retail Next ProHance has helped us improve our operational acumen and decision-making process through their advanced reporting and insights capabilities. The team at ProHance is also very helpful and knowledgeable. They carry with them a wealth of industry experience and their recommendations have been very valuable in helping us through the implementation and post-implementation journey. DVP and Site Head ProHance Helps Increase Productivity By 31% At A Leading American Retail Company. Download View Testimonials View Case Studies CTS continues to drive a culture of operational excellence as part of its long-term strategy around delivering world-class value and innovation. Insights provided by ProHance have helped us optimize the utilization and productivity of our teams across functions AVP Business Transformation & Digital Business Operations A Fortune 500 IT Services provider was losing billable revenue due to sub-optimal employee productivity. Download View Testimonials View Case Studies Are your employees really doing productive work while at office? Are our employees overworked or underutilized? ProHance had the answers and delivered on the solutions. Ananda Sanjeev, GM – Global Operations Acusis, a leader in home based medical transcription/clinical was facing challenges in having authentic and factual data w.r.t. their employees’ compliance Download View Testimonials View Case Studies ProHance has helped solve a long standing problem we were facing. The best part was that it was easy to implement and we got access to incredible quality of analytics VP and Head of Operations - Global Business Services How ProHance helped increase productivity by 20% at a Top Telecommunications Company Download View Testimonials View Case Studies The ProHance team has been extremely supportive and proactive in enhancing their product to automate the entire process of data collection and analysis through their Advanced Analytics module for LEAN General Manager, Lean Coach & Head of Lean Implementation ProHance worked closely with the client to deploy it's platform across Softsages centers. Download View Testimonials View Case Studies We chose ProHance because it offered all the tools we needed for better workforce management under one platform, such as real timme data, dashboards and reports to derive inferences, enabling data capture for work from home users, dashboards for end user consumption enabled us to drive self-governance within teams at the same timme providing holistic view into our operations How ProHance helped a leading Manufacturing Firm increase efficiency in their Finance & Supply chain processes by 21% Download View Testimonials View Case Studies ProHance has helped us improve our operational acumen and decision-making process through their advanced reporting and insights capabilities. The team at ProHance is also very helpful and knowledgeable. They carry with them a wealth of industry experience and their recommendations have been very valuable in helping us through the implementation and post-implementation journey. DVP and Site Head ProHance Helps Increase Productivity By 31% At A Leading American Retail Company. Download View Testimonials View Case Studies CTS continues to drive a culture of operational excellence as part of its long-term strategy around delivering world-class value and innovation. Insights provided by ProHance have helped us optimize the utilization and productivity of our teams across functions AVP Business Transformation & Digital Business Operations A Fortune 500 IT Services provider was losing billable revenue due to sub-optimal employee productivity. Download View Testimonials View Case Studies Are your employees really doing productive work while at office? Are our employees overworked or underutilized? ProHance had the answers and delivered on the solutions. Ananda Sanjeev, GM – Global Operations Acusis, a leader in home based medical transcription/clinical was facing challenges in having authentic and factual data w.r.t. their employees’ compliance Download View Testimonials View Case Studies ProHance has helped solve a long standing problem we were facing. The best part was that it was easy to implement and we got access to incredible quality of analytics VP and Head of Operations - Global Business Services How ProHance helped increase productivity by 20% at a Top Telecommunications Company Download View Testimonials View Case Studies The ProHance team has been extremely supportive and proactive in enhancing their product to automate the entire process of data collection and analysis through their Advanced Analytics module for LEAN General Manager, Lean Coach & Head of Lean Implementation ProHance worked closely with the client to deploy it's platform across Softsages centers. Download View Testimonials View Case Studies We chose ProHance because it offered all the tools we needed for better workforce management under one platform, such as real timme data, dashboards and reports to derive inferences, enabling data capture for work from home users, dashboards for end user consumption enabled us to drive self-governance within teams at the same timme providing holistic view into our operations How ProHance helped a leading Manufacturing Firm increase efficiency in their Finance & Supply chain processes by 21% Download View Testimonials View Case Studies ProHance has helped us improve our operational acumen and decision-making process through their advanced reporting and insights capabilities. The team at ProHance is also very helpful and knowledgeable. They carry with them a wealth of industry experience and their recommendations have been very valuable in helping us through the implementation and post-implementation journey. DVP and Site Head ProHance Helps Increase Productivity By 31% At A Leading American Retail Company. Download View Testimonials View Case Studies FREQUENTY ASKED QUESTIONS WHAT IS PROHANCE? ProHance is an enterprise-grade operations enablement & productivity analytics Platform that provides insights for smarter decisions in complex, distributed and hybrid workforce. IS HR ANALYTICS THE SAME AS WORKFORCE ANALYTICS? HR Analytics offers information on talent data to improve critical talent and business outcomes. Workforce analytics helps operations to streamline resource utilization, task allocation, time leakage and minimizing rework to improve productivity. The two systems complement each other but they are not the same. HOW DOES PROHANCE MEASURE EMPLOYEE PRODUCTIVITY? ProHance analyzes time spent on applications, quantifies output, offers deep insights into work patterns, and provides a platform for work allocation. It is a smart workforce management solution for managers, and acts like a ‘Fitbit’ for employees. Employee productivity improves when they understand their own working patterns and plan their work days more effectively with the help of out-of-the-box reports available to them; while the managers focus on cutting back rework and identify opportunities and time leakage incidents. HOW TO USE PROHANCE’S SOFTWARE TO IMPROVE EMPLOYEE PRODUCTIVITY? With ProHance software, employees can access their own work time and make data-driven decisions to plan and prioritize tasks. Managers on the other hand can see the productive time being spent by day, week, or month. This data helps them identify and correct time leakage from non-core activities. They also have access to the workload summary by individual and by team. This information helps them identify potential burnout promptly but balancing the load between overworked and underutilized team members. When team members have a healthier work life balance, it contributes to improved employee productivity. WHAT ARE THE KEY BENEFITS OF USING PROHANCE WORKFORCE ANALYTICS? ProHance offers 200+ reports for the workforce doing desk-bound jobs with real time visibility into their key time metrics. These analytics offer real time visibility into data driven decisions, and an opportunity to balance the workload with amped productivity and efficiency. Organizations can also use ProHance to optimize overtime payouts by establishing a connection between overtime hours with productive hours - driving effective cost savings. Adherence to schedule is also a key benefit organizations can derive from ProHance, especially for processes that need associates working in specific shifts. DOES WORKFORCE ANALYTICS HELP IN WORKFORCE MANAGEMENT? The insights from workforce analytics significantly help in workforce management. For example, most organizations use data from workforce analytics for forecasting and capacity management. ProHance provides the required workforce analytics in the form of actionable insights, and compliments work scheduling platforms for workforce management. IS PROHANCE SUITABLE FOR SMALL BUSINESSES, OR IS IT DESIGNED FOR LARGER ENTERPRISES? ProHance is a no-code product which is suitable for any business, small or enterprise-grade, from startups to Fortune 500 companies. IS PROHANCE EASY TO INTEGRATE WITH EXISTING HR AND PROJECT MANAGEMENT SYSTEMS? ProHance has the capability to integrate with leading HR and project management systems to aid smoother reporting and analysis. Some of the notable systems where we have successfully integrated are Workday, SAP, Oracle, JIRA, Darwinbox, Rippling, etc. WHAT KIND OF DATA SECURITY AND PRIVACY MEASURES DOES PROHANCE SOFTWARE HAVE? ProHance, by design, meets global data privacy and security requirements. ProHance is ISO 27001 and SOC 2 certified, along with being EU GDPR and HIPAA compliant. There are multiple gold standard privacy and security related features built within the system which can be customized as per the organization’s needs, including anonymized user names and urls, personal mode, and a robust password policy to name a few. HOW DOES PROHANCE HANDLE DATA ANALYTICS AND REPORTING? Worktime, the base module of ProHance gives a comprehensive range of submodules like the Activity Dashboard, Workload Analysis, Attendance, Timesheet, and Current Activity. Activity Dashboard gives visual representation of key time metrics like the time spent on and off the system, time spent on core activities, utilization percentage by team/user, etc. Workload analysis highlights overworked and underutilized employees based on the time they spend on core activities. Attendance submodule helps with schedule adherence and identifying time theft. The automated timesheet shows work patterns at a user level; and current activity shows a real time view of the workforce. There are other modules like Work Output, Advanced Analytics, Workflow and Asset Optimization which look at resolving specific business problems. HOW MUCH TIME DOES IT TAKE TO INTEGRATE WITH MY BUSINESS? Depending on the availability of data, ProHance can be up and running in less than 2 weeks in your environment. WHAT ONGOING SUPPORT AND TRAINING OPTIONS ARE AVAILABLE TO PROHANCE USERS? There is a wealth of resources available on our knowledge management systems which customers can access. The content ranges from byte sized videos to eLearning modules, articles, FAQs and more. Live training sessions are provided during the onboarding process, and on request thereafter. Our Customer Success and Technical Support teams are available for any ongoing support needs you may have during or after the onboarding. PLEASE PROVIDE YOUR DETAILS TO DOWNLOAD THE FILE -------------------------------------------------------------------------------- First Name* Last Name* Company Name* Designation* Corporate Email ID* Phone Number Submit JaMocha Tech Pvt Ltd, #731, 2nd Floor, 7th Cross Road, 3 Block Koramangala, Bengaluru, Karnataka 560034 Tel: 1800-212-9293 UNITED STATES 2591 Dallas Parkway, Suite 300, Frisco, TX 75034. Tel: +1 972 731 4374 PHILIPPINES Jamocha Tech Pvt Ltd, 11th floor, CyberOne Bldg. Eastwood Cyberpark, Quezon City, Metro Manila 1110 GURUGRAM Jamocha Tech Pvt Ltd, WeWork Two Horizon Centre, 5th Floor Two Horizon Centre DLF, DLF Phase 5, Gurugram, Haryana 122002 Modules Work Time Work Output Workflow Management Advanced Analytics Assets Optimization Screen Recording Resources Centre Case Studies Press Releases Blog Events Glossary About us Meet the Team Company Profile CSR Policy Contact us Professional Services Testimonials Client Testimonials G2 Reviews Sourceforge Reviews Modules Work Time Work Output Workflow Management Advanced Analytics Assets Optimization Screen Recording Resources Centre Case Studies Press Releases Blog Events Glossary About us Meet the Team Company Profile CSR Policy Contact us Professional Services Testimonials Client Testimonials G2 Reviews Sourceforge Reviews Certification * * SUBSCRIBE FOR NEWSLETTER Subscribe Social Media © 2023 ProHance. 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