www.discovery.co.za Open in urlscan Pro
107.154.80.49  Public Scan

Submitted URL: https://www.discovery.co.za/sap/public/cuan/link/100/A6BCBAF8EA5A226491091EB00FC5DE500CAFFBA1?_V_=2&_K11_=C1B9434CE935A38938...
Effective URL: https://www.discovery.co.za/corporate/privacy/?sap-outbound-id=A6BCBAF8EA5A226491091EB00FC5DE500CAFFBA1&utm_source=SAPHybris...
Submission: On January 29 via api from ZA — Scanned from DE

Form analysis 4 forms found in the DOM

GET /portal/individual/search

<form id="form-modal-search" class="form-primary form-dui mb-1" action="/portal/individual/search" role="form" method="GET">
  <input id="mainSearchContext" name="context" type="hidden" value="all">
  <div class="input-group input-group-lg">
    <input id="mainModalSearchQuery" name="query" type="text" class="form-control form-control-lg" placeholder="Search Discovery">
    <div class="input-group-search d-flex justify-content-center align-items-center hidden-md-down">
      <a href="#0" class="btn-icon" onclick="submitSearchFormModal()">
                                    <svg class="material svg-search svg-24" viewBox="0 0 18 18">
                                        
                                    
<path d="M7.137 10.512q1.406 0 2.391-0.984t0.984-2.391-0.984-2.391-2.391-0.984-2.391 0.984-0.984 2.391 0.984 2.391 2.391 0.984zM11.637 10.512l3.727 3.727-1.125 1.125-3.727-3.727v-0.598l-0.211-0.211q-1.336 1.16-3.164 1.16-2.039 0-3.463-1.406t-1.424-3.445 1.424-3.463 3.463-1.424 3.445 1.424 1.406 3.463q0 1.828-1.16 3.164l0.211 0.211h0.598z"></path>
</svg>
                                </a>
      <a href="#0" class="btn-icon mx-1" data-dismiss="modal">
                                    <svg class="material svg-close svg-24" viewBox="0 0 18 18">
                                        
                                    
<path d="M14.238 4.816l-4.184 4.184 4.184 4.184-1.055 1.055-4.184-4.184-4.184 4.184-1.055-1.055 4.184-4.184-4.184-4.184 1.055-1.055 4.184 4.184 4.184-4.184z"></path>
</svg>
                                </a>
    </div>
  </div>
</form>

GET /portal/individual/search

<form id="form-main-search" class="form-primary form-dui mb-1" action="/portal/individual/search" role="form" data-dui-form="" method="GET">
  <input id="mainSearchContext" name="context" type="hidden" value="all">
  <div class="row">
    <div class="col-12">
      <div class="input-group input-group-lg">
        <input id="mainSearchQuery" type="text" name="query" class="form-control form-control-lg" placeholder="Search Discovery">
      </div>
    </div>
  </div>
  <div class="row mt-1 hidden-xl-up">
    <div class="col-6">
      <button class="btn btn-block btn-outline-primary" type="button" onclick="closeSearchForm('mobile')">close</button>
    </div>
    <div class="col-6">
      <a href="#0" class="btn btn-block btn-primary" onclick="submitSearchForm('mobile')">search</a>
    </div>
  </div>
</form>

<form class="form-default" role="form" data-dui-form="">
  <select data-dui-footer-contact-us-selector="" class="custom color jcf-hidden" data-jcf="{&quot;wrapNative&quot;: false, &quot;wrapNativeOnMobile&quot;: false, &quot;fakeDropInBody&quot;: false, &quot;useCustomScroll&quot;: false}">
    <option selected="" disabled="">Select company</option>
    <option value="footer-contact-us-medical-aid">Medical aid</option>
    <option value="footer-contact-us-vitality">Vitality</option>
    <option value="footer-contact-us-bank">Bank</option>
    <option value="footer-contact-us-car-and-home-insurance">Car and home insurance</option>
    <option value="footer-contact-us-business-insurance">Business Insurance</option>
    <option value="footer-contact-us-life-insurance">Life Insurance</option>
    <option value="footer-contact-us-investments">Investments</option>
    <option value="footer-contact-us-provider-administration">Provider administration</option>
    <option value="footer-contact-us-digital-support">Digital Support</option>
    <option value="footer-contact-us-employee-benefits">Employee Benefits</option>
    <option value="footer-contact-us-gap-cover">Gap Cover</option>
    <option value="footer-contact-us-prepaid-health">Prepaid Health</option>
    <option value="footer-contact-us-all-contacts">View all contact details</option>
  </select><span class="jcf-select jcf-unselectable jcf-select-custom jcf-select-color"><span class="jcf-select-text"><span class="">Select company</span></span><span class="jcf-select-opener"></span></span>
</form>

POST

<form class="login-form" id="quickLoginFrm" method="post" role="form">
  <input id="quick-login-dest" name="dest" type="hidden" value=""> Please click <a id="hrefLogin" href="/portal/ddid/login.do" onclick="ddidlogin();return false;">here</a> to login
</form>

Text Content

Back to old site

Welcome to our new site.

 * INDIVIDUALS
 * BUSINESS

 * Online banking
 * Register
 * Log in
 * 
 * 
 * 


Individuals
 * Bank
 * Medical aid
 * More Health Cover
 * Life insurance
 * Investments
 * Car and home insurance
 * Vitality
 * Travel

Business
 * MAIN MENU


   DISCOVERY BANK WAS VOTED #1 IN CLIENT EXPERIENCE IN SOUTH AFRICA - TWO YEARS
   IN A ROW!
   
   Find out more
   Online Banking
 * Log in to Online Banking
   Join Discovery Bank
 * Join now
 * Compare your current bank account with Discovery Bank
   Shared-value banking
 * About Shared-value banking
 * Vitality Money
 * Vitality Money Financial Analyser
   Credit cards & other accounts
 * Choose a Suite colour | Discovery Bank Accounts
 * Home loans
 * Revolving Credit Facility
 * Savings accounts
 * Trade and invest with EasyEquities
 * Forex accounts
 * Savings accounts rates and fees
   Discovery Bank rewards
 * Rewards
 * Discovery Miles
 * Vitality Travel
 * Calculate your potential rewards
   Digital Banking
 * The Discovery Bank app
 * Payments with Discovery Bank
 * Discovery Bank's credit options
 * Discovery Pay
   Quick links
 * Safety and security
 * Learn more: Info and tips
 * How-to videos
 * Latest news
 * Friend Referral Rewards
 * Energy Solutions

 * MAIN MENU

   INTRODUCING THE NEW DISCOVERY HEALTH APP - A GATEWAY TO A PERSONALISED,
   END-TO-END HEALTHCARE JOURNEY. YOUR HEALTH. CHANGE HOW YOU DO IT.
   
   Find out more
   Get medical aid
 * Get a medical aid quote
 * Our medical aid plans
 * Compare our plans
   Your health plan
 * Benefits and cover
 * WELLTH Fund cover
 * Extra savings and services
 * Your 2024 benefits and contributions
   Your health
 * Find a healthcare provider
 * Discovery Health App
 * Going to hospital
 * Your chronic cover
 * Discovery Health magazine
 * Nominate a primary care GP
   Get help
 * Ask Discovery
 * Find documents and certificates
   About us
 * About Discovery Health
 * About Discovery Health Medical Scheme

 * MAIN MENU


   GET DISCOVERY GAP COVER TO INSURE YOU AND YOUR FAMILY AGAINST UNEXPECTED
   MEDICAL COSTS.
   
   Find out more
   Gap Cover
 * Our gap cover products
 * Get a gap cover quote
 * Apply for Gap Cover
 * Find a document
   Trauma Cover
 * Get Trauma Cover now
   Supplementary Illness Benefit
 * The Supplementary Illness Benefit
 * Apply for Supplementary Illness Benefit
   Prepaid Health
 * Prepaid Health
   Flexicare
 * Join Flexicare now
 * Our Flexicare products

 * MAIN MENU


   LIVE WITH INTENTION AND GET AWARD-WINNING* LIFE INSURANCE FOR A RANGE OF
   LIFE-CHANGING EVENTS. YOU CAN ALSO GET UP TO 100% OF YOUR PREMIUMS BACK IN
   CASH FOR LIVING WELL!
   
   Get a Life quote
   
   Discovery Life Ltd, a licensed life ins & reg credit provider. Auth FSP.
   Ts&Cs apply. *Efma Accenture.

   Get a quote today
 * Get a life insurance quote in 60 seconds
 * Get a Global Education Protector quote
 * Get a Funeral Plan quote
   About life insurance
 * Life Plan for you and your family
 * Bespoke Life Plan for you and your family
 * Life Plan that pays out in US dollars
 * Life Plan for your business
 * Life Claims Experience
   Rewards
 * Premium discounts and PayBack
   Estate planning
 * Wills and estate planning
 * Get an Estate Preserver

 * MAIN MENU


   GET A BOOST OF UP TO 27.5% TO YOUR RETIREMENT SAVINGS
   
   Find out more
   Retirement investment plans
 * Retirement Annuities
 * Retirement income plans
 * Preservation plan
 * Discovery Retirement Optimiser
   Educational content
 * Retirement education
 * Offshore education
   Global investment plans
 * Lump-sum global endowment
 * Global flexible investment plan
 * Recurring global endowment
   Funds
 * Discovery Funds
 * External funds
 * Fund commentary
 * Interactive Fund fact sheets
 * Market indicators
   Discretionary Investments
 * Flexible investment plans
 * Endowment Plans
 * Guaranteed return plans
   Useful links
 * About us
 * How we reward you
 * Phishing scams
 * Invest today
 * Which investment is right for me?
 * Current offers

 * MAIN MENU


   ACTIVATE YOUR COVER ONLINE
   ANYTIME, ANYWHERE
   SWITCH TO DISCOVERY INSURE TODAY
   
   Find out more
   Car Insurance
 * Get a quote
 * Our Plans
 * Get a warranty quote
 * Warranty cover
   Business Insurance
 * Get a quote
 * About business insurance
   About us
 * Why choose Insure
 * Force for good
 * Interesting content
   Vitality Drive
 * Fuel cash back
 * Vitality Active Rewards
 * Stay safe with safety features
 * Join Vitality Drive
   Home Insurance
 * Get a quote
 * Buildings insurance
 * Household content insurance
 * Portable Possessions
   Help
 * Emergency
 * FAQs

 * MAIN MENU


   YOUR NEW YEAR'S GIFT... 54% OFF THE 3- OR 6- MONTH PLAN WITH VITALITY
   HEALTHYWEIGHT!
   
   Find out more
   Join Vitality today
 * Join Vitality free for 3 months now
 * What is Vitality?
 * How Vitality works
   Vitality is here to help you get healthier
 * Tools to know your health
 * Quick and easy tips to improve your health
 * Essential health checks
   Rewards
 * Vitality Fitness and Gym
 * Vitality HealthyFood
 * Vitality Travel rewards
 * Vitality rewards for the family
 * Amazing reward partners
 * Get rewarded weekly with Vitality Active Rewards
 * Get rewarded with Discovery Insure
 * Get boosted rewards with Discovery Bank
 * Discovery Miles
   More ways to live life with Vitality
 * Vitality 65+
 * Join SA's biggest running and cycling club
 * Book a course at the Healthy Food Studio now
   Quick links
 * Vitality latest news
 * Upcoming Events
 * Vitality FAQs

 * MAIN MENU


   WE'RE MAKING SUMMER POP WITH OUR VITALITY TRAVEL SUMMER POOLSIDE POP-UP AT
   PARTNER HOTELS. PLUS, STAND A CHANCE TO WIN A TWO-NIGHT HAUTE HOLIDAY.
   
   Find out more
   Travel
 * Log in to book Travel
 * More about Vitality Travel
 * Latest Vitality Travel News
 * The Lounge by Discovery and SAA
 * Explore Discovery Bank Forex Accounts
 * Find out about travel insurance

 * Bank
 * Medical aid
 * More Health Cover
 * Life insurance
 * Investments
 * Car and home insurance
 * Vitality
 * Travel




 * Online Banking
 * Log in to Online Banking

 * Join Discovery Bank
 * Join now
 * Compare your current bank account with Discovery Bank

 * Shared-value banking
 * About Shared-value banking
 * Vitality Money
 * Vitality Money Financial Analyser

 * Credit cards & other accounts
 * Choose a Suite colour | Discovery Bank Accounts
 * Home loans
 * Revolving Credit Facility
   New
 * Savings accounts
 * Trade and invest with EasyEquities
 * Savings accounts rates and fees

 * Discovery Bank rewards
 * Rewards
 * Discovery Miles
 * Vitality Travel
 * Calculate your potential rewards

 * Digital Banking
 * The Discovery Bank app
 * Payments with Discovery Bank
 * Discovery Bank's credit options
 * Discovery Pay

 * Quick links
 * Safety and security
 * Learn more: Info and tips
 * How-to videos
 * Latest news
 * Friend Referral Rewards
 * Energy Solutions


DISCOVERY BANK WAS VOTED #1 IN CLIENT EXPERIENCE IN SOUTH AFRICA - TWO YEARS IN
A ROW!

Find out more
 * Get medical aid
 * Get a medical aid quote
 * Our medical aid plans
 * Compare our plans

 * Your health plan
 * Benefits and cover
 * WELLTH Fund cover
 * Extra savings and services
 * Your 2024 benefits and contributions

 * Your health
 * Find a healthcare provider
 * Discovery Health App
 * Going to hospital
 * Your chronic cover
 * Discovery Health magazine
 * Nominate a primary care GP

 * Get help
 * Ask Discovery
 * Find documents and certificates

 * About us
 * About Discovery Health
 * About Discovery Health Medical Scheme

INTRODUCING THE NEW DISCOVERY HEALTH APP - A GATEWAY TO A PERSONALISED,
END-TO-END HEALTHCARE JOURNEY. YOUR HEALTH. CHANGE HOW YOU DO IT.

Find out more
 * Gap Cover
 * Our gap cover products
 * Get a gap cover quote
   New
 * Apply for Gap Cover

 * Trauma Cover
 * Get Trauma Cover now

 * Supplementary Illness Benefit
 * The Supplementary Illness Benefit
 * Apply for Supplementary Illness Benefit

 * Prepaid Health
 * Prepaid Health

 * Flexicare
 * Join Flexicare now
 * Our Flexicare products


GET DISCOVERY GAP COVER TO INSURE YOU AND YOUR FAMILY AGAINST UNEXPECTED MEDICAL
COSTS.

Find out more
 * Get a quote today
 * Get a life insurance quote in 60 seconds
 * Get a Global Education Protector quote
 * Get a Funeral Plan quote

 * About life insurance
 * Life Plan for you and your family
 * Bespoke Life Plan for you and your family
 * Life Plan that pays out in US dollars
 * Life Plan for your business
 * Life Claims Experience

 * Rewards
 * Premium discounts and PayBack

 * Estate planning
 * Wills and estate planning
 * Get an Estate Preserver


LIVE WITH INTENTION AND GET AWARD-WINNING* LIFE INSURANCE FOR A RANGE OF
LIFE-CHANGING EVENTS. YOU CAN ALSO GET UP TO 100% OF YOUR PREMIUMS BACK IN CASH
FOR LIVING WELL!

Get a Life quote

Discovery Life Ltd, a licensed life ins & reg credit provider. Auth FSP. Ts&Cs
apply. *Efma Accenture.

 * Retirement investment plans
 * Retirement Annuities
 * Retirement income plans
 * Preservation plan
 * Discovery Retirement Optimiser

 * Educational content
 * Retirement education
 * Offshore education

 * Global investment plans
 * Lump-sum global endowment
 * Global flexible investment plan
 * Recurring global endowment

 * Funds
 * Discovery Funds
 * External funds
 * Fund commentary
 * Interactive Fund fact sheets
 * Market indicators

 * Discretionary Investments
 * Flexible investment plans
 * Endowment Plans
 * Guaranteed return plans

 * Useful links
 * About us
 * How we reward you
 * Phishing scams
 * Invest today
 * Which investment is right for me?
 * Current offers


GET A BOOST OF UP TO 27.5% TO YOUR RETIREMENT SAVINGS

Find out more
 * Car Insurance
 * Get a quote
 * Our Plans
 * Get a warranty quote
 * Warranty cover

 * Business Insurance
 * Get a quote
 * About business insurance

 * About us
 * Why choose Insure
 * Force for good
 * Interesting content

 * Vitality Drive
 * Fuel cash back
 * Vitality Active Rewards
 * Stay safe with safety features
 * Join Vitality Drive

 * Home Insurance
 * Get a quote
 * Buildings insurance
 * Household content insurance
 * Portable Possessions

 * Help
 * Emergency
 * FAQs


ACTIVATE YOUR COVER ONLINE
ANYTIME, ANYWHERE
SWITCH TO DISCOVERY INSURE TODAY

Find out more
 * Join Vitality today
 * Join Vitality free for 3 months now
 * What is Vitality?
 * How Vitality works

 * Vitality is here to help you get healthier
 * Tools to know your health
 * Quick and easy tips to improve your health
 * Essential health checks

 * Rewards
 * Vitality Fitness and Gym
 * Vitality HealthyFood
 * Vitality Travel rewards
 * Vitality rewards for the family
 * Amazing reward partners
 * Get rewarded weekly with Vitality Active Rewards
 * Get rewarded with Discovery Insure
 * Get boosted rewards with Discovery Bank
 * Discovery Miles

 * More ways to live life with Vitality
 * Vitality 65+
 * Join SA's biggest running and cycling club
 * Book a course at the Healthy Food Studio now

 * Quick links
 * Vitality latest news
 * Upcoming Events
 * Vitality FAQs


YOUR NEW YEAR'S GIFT... 54% OFF THE 3- OR 6- MONTH PLAN WITH VITALITY
HEALTHYWEIGHT!

Find out more
 * Log in to book Travel
 * More about Vitality Travel
 * Latest Vitality Travel News
 * The Lounge by Discovery and SAA
 * Explore Discovery Bank Forex Accounts
 * Find out about travel insurance


WE'RE MAKING SUMMER POP WITH OUR VITALITY TRAVEL SUMMER POOLSIDE POP-UP AT
PARTNER HOTELS. PLUS, STAND A CHANCE TO WIN A TWO-NIGHT HAUTE HOLIDAY.

Find out more
close
search



PRIVACY - DISCOVERY

WE VALUE YOUR PRIVACY AND ARE COMMITTED TO PROTECTING YOUR PERSONAL INFORMATION

Our privacy centre will help you to learn more about how we handle your personal
information, how you can exercise your rights and help to answer any questions
you might have.

Our Privacy Statement (Policy) details how we collect, use and share your
personal information.

ANSWERING YOUR QUESTIONS ABOUT PRIVACY

We promise:

 * To give you ways to manage your communication preferences
 * To give you ways to exercise your privacy rights.
 * To continue to keep your personal information private and confidential.

The links below will take you to FAQs about:

Our updated Discovery Group Privacy Statement

How to manage your personal information with us

How you can exercise your privacy rights

You can find the privacy statements for the medical schemes or other funds
administered by Discovery on their respective web sites.

EXERCISING YOUR PRIVACY RIGHTS


Discovery is committed to protecting your personal information. You can exercise
your privacy rights by following the relevant link below.

Existing Discovery clients or members:

 * To opt out of direct marketing with Discovery: please go to your
   Communication Preferences on your profile online or on the Discovery app
 * To update your contact details: please go to Update Your Details
 * To submit a request for information: please go to the Exercising Your Privacy
   Rights section below

Non-Discovery clients:

 * To opt out of direct marketing with Discovery: please go to our direct
   marketing opt out page

UNDERSTANDING WHAT WE DO WITH YOUR PERSONAL INFORMATION

Our Privacy Statement (Policy) details how we collect, use, and share your
personal information.

Our Digital Terms of Use outline how we use your personal information on this
website and include our Cookie notice.

Our Access to Information Manuals explain information held by Discovery and its
subsidiaries and how you can request access.

Privacy Statement (Policy) 

Our Privacy Statement details how we collect, use, and share your personal
information.

Discovery Group

Exercising your privacy rights  

Discovery is committed to protecting your personal information. You can exercise
your privacy rights as a data subject of Discovery by completing one of the
forms below. Your request will then be actioned by our Privacy team.

You can complete the relevant form online. Alternatively, you can download the
form to complete manually.

Complete the form online for yourself

Complete the form online on behalf of a client

Alternatively, you may download and complete the forms manually as provided by
the Information Regulator of South Africa at the links below and return these to
us at privacy@discovery.co.za

 * PAIA Forms.
 * POPIA Forms.

If you have a query or a complaint about a Discovery product or service, please
go to the contact us section of this website to direct your query to the correct
division.

Access to Information Manuals  

Our Access to Information Manual explains the information held by Discovery and
how you can request access to it.

 * Discovery Limited
 * Discovery Bank Ltd
 * Discovery Central Services (Pty) Ltd
 * Discovery Connect Distribution Services (Pty) Ltd
 * Discovery Health (Pty) Ltd
 * Discovery Healthcare Services (Pty) Ltd
 * Discovery Medical Suppliers (Pty) Ltd
 * Discovery Insure Ltd
 *  Discovery Life Investment Services (Pty) Ltd
 * Discovery Life Ltd
 * Discovery Vitality (Pty) Ltd
 * Discovery Green (Pty) Ltd
 * Grove Nursing Services (Pty) Ltd
 * Nanolabs Health Services (Pty) Ltd
 * Southern Rx Distributors (Pty) Ltd

Get in touch with our Privacy team 

Please send a message to our Privacy team at privacy@discovery.co.za. Our Group
Chief Privacy Officer is Pieter Van Der Walt.

If you have a query or a complaint about a Discovery product or service, please
go to the contact us section of this website to direct your query to the correct
division.

Should you prefer to direct your query to the Information Regulator, you can
visit their website:
https://inforegulator.org.za or send them an email:
Protection of Personal Information Act: POPIAComplaints@inforegulator.org.za
Promotion of Access to Information Act: PAIAComplaints@inforegulator.org.za

ANSWERING YOUR QUESTIONS ABOUT HOW DISCOVERY COLLECTS AND USES YOUR PERSONAL
INFORMATION

Discovery Ltd has created a consolidated privacy statement for its South African
subsidiaries which explains how it collects, uses and shares personal
information. Below are some Frequently Asked Questions (FAQs) to help you in
answering any questions you may have.

Our updated Discovery Group Privacy Statement  

What does the Discovery Privacy Statement cover?
This statement tells you how we collect, use or process, and share your personal
information. It is the basis of our relationship of trust with you.

Why has Discovery Group updated its privacy statement?
We have updated our privacy statement to create a combined statement for all our
product houses to:

 * Increase transparency about the type of personal information we collect,
   process, the purpose of the processing and the sources of personal
   information;
 * Create a more client friendly format;
 * Update consents to support our shared value model and to drive more value add
   to our clients.

Why are you sharing the fact that you have updated it? What do you want me to do
about it?
The new privacy statement is a consolidated statement for all Discovery Group
companies with a completely new format which explains how information is
processed across different Discovery product houses and the consent granted to
process your information as contained in the updated privacy statement.

When you engage with us at Discovery, you are entrusting us with your personal
information. We are committed to protect your right to privacy and keep your
information safe.

What did you update in your Privacy Statement?

 * We merged the privacy statements of all our product houses to create one
   Discovery Group Privacy Statement
 * We increased transparency about the type of personal information we process,
   the purpose of the processing and the sources of personal information
 * We've created a more client-friendly format
 * To support our shared value model, and to drive more value add to our clients

What is our shared value model and how does it impact me and my privacy?
Discovery's shared value model enables clients and members , Discovery and
society at large to derive value from Discovery's products and services. We want
to ensure that you get the most value out of your relationship with us. To do
this, we share information between our product houses to enable us to offer you
services and enhanced benefits tailored to suit your needs.

How to manage your personal information with us  

How do I update my personal information?
Discovery clients and members can log into their profile on a Discovery app or
website to update their personal and contact details.

Alternatively, using our call centres to provide us with your most up to date
personal and contact details. Note that different levels of proof to support
changes will be required depending on the nature of the information and the
requirements of the product or service

How do I unsubscribe from your sales calls/marketing?
Existing clients can log into their profile on a Discovery app or website and go
to Communication Preferences to change who they receive sales and marketing
information from.

Note that administrative, lawful communications or policy update information
cannot be unsubscribed from.

Non-Discovery clients can go to the privacy section on the Discovery website and
access opt out from there. This is the direct link:
https://www.discovery.co.za/corporate/opt-out

Is my personal information secure?
Discovery takes its responsibility of securing and protecting your personal
information very seriously. We promise to:

 * Give you ways to manage and review your marketing choices at any time
 * Give you ways to exercise your privacy rights
 * Keep your personal information safe and private

How you can exercise your privacy rights  

I want to know what information you have about me, how it is being used and what
options exist to stop processing or delete my information. How do I request
this?

Discovery cannot delete any information about clients who have active policies,
or that after cancellation may be subject to a lawful retention period. If a
client wishes to continue using a Discovery product or service, any objection to
processing of information may limit or result in a termination of such product
or service.

 * Ask what personal information we have about you: Access Request Form (Form 2
   - PAIA).
 * Ask what personal information was sent to our suppliers, service providers or
   any other third party, Access Request Form (Form 2 - PAIA).
 * Ask us to delete or amend any out-of-date or incorrect personal information
   we have about you, by completing our Request for Deletion or Correction of
   Information Form (Form 2 - POPIA).
   
 * Object to the processing of your personal information by completing our
   Objection to Processing of Personal Information Form (Form 1 - POPIA).

Alternatively, you may download and complete the forms manually as provided by
the Information Regulator of South Africa at the links below and return these to
us at privacy@discovery.co.za

 * PAIA Forms.
 * POPIA Forms.

Where can I find out more about how Discovery manages privacy?
All privacy related documentation and information is available on
https://www.discovery.co.za/corporate/privacy/

I have more questions about the privacy statement, who can I contact?
Please send a message to our Privacy team at privacy@discovery.co.za and we will
endeavour to respond to you as soon as possible.

ABOUT US

 * Our business
 * Investor relations
 * Sponsorships
 * Sustainability
 * Newsroom
 * Careers at Discovery
 * Privacy
 * Legal & Disclosures

CONTACT US

Select company Medical aid Vitality Bank Car and home insurance Business
Insurance Life Insurance Investments Provider administration Digital Support
Employee Benefits Gap Cover Prepaid Health View all contact details Select
company
 * Get help faster with our Get Help service
 * Chat to us on WhatsApp
 * If you still can't find what you are looking for call:
 * 0860 99 88 77
 * Operating hours:
 * 07:00 - 20:00 Monday to Friday
 * 08:00 - 13:00 Saturdays
 * Closed on Sundays and public holidays

 * Chat to us on WhatsApp
 * Vitality Help
 * Call 0860 99 88 77
 * Monday to Friday: 07:00 - 18:00

 * Call 0800 07 96 97
 * 24/7, 365 days a year
 * Fraud or stolen card? Call 011 324 4444
 * 24/7

 * Call 0860 751 751
 * Monday to Friday: 08:00 to 18:00 Saturday: 08:00 to 13:00
 * insureinfo@discovery.co.za
 * Frequently asked questions
 * Visit a Discovery Drive Centre

 * Call 011 529 6620
 * Monday to Friday: 08:00 to 17:00
 * insureinfo@discovery.co.za

 * Call 0860 00 54 33
 * Monday to Thursday: 08:00 to 17:00 Friday: 08:00 to 16:00
 * discoverylifeinfo@discovery.co.za

 * Call 0860 67 57 77
 * Monday to Thursday: 08:00 to 17:00 Friday: 08:00 to 16:00
 * invest_support@discovery.co.za
 * invest_complaints@discovery.co.za
 * Frequently asked questions

 * Call 0860 44 55 66
 * Monday to Friday 07:00 to 17:00
 * Closed on the weekend and public holidays
 * healthpartnerinfo@discovery.co.za

 * Call 0860 100 696
 * Operating hours:
 * Monday to Friday: 07:00 - 18:00
 * webinfo@discovery.co.za

 * Group Risk: Call 0860 04 76 87 (general queries)
 * 0860 54 33 22 (claims)
 * Retirement Funds: Call 0860 22 29 99
 * Operating hours:
 * 08:30 - 17:00 Monday - Wednesday
 * 09:00 - 17:00 Thursday
 * 08:30 - 16:00 Friday

 * Call 0860 99 88 77
 * Gap Servicing 7:00 - 17:00 Monday - Friday
 * Gap New Business 8:00 - 17:00 Monday - Friday
 * Closed weekends and public holidays
 * gapcover@discovery.co.za

 * Call Prepaid Health on 0800 33 78 46
 * Prepaid Health 7:00 - 17:00 Monday - Friday
 * Closed weekends and public holidays
 * Prepaidhealth@discovery.co.za

 * Contact us

Visit a Discovery Store

JOIN DISCOVERY

 * Individuals
 * Business
 * Financial advisers
 * Healthcare professionals
 * Suppliers

CONNECT WITH US

 * Download our app
 * Discovery Magazine

 * 
 * 
 * 
 * 
 * 
 * 
 * 

 * Cookie policy
 * Site Map
 * Security & fraud
 * Terms & conditions

Copyright 2024 Discovery Ltd is the licensed controlling company of the
designated Discovery Insurance Group. Registration number: 1999/007789/06.
Companies in the Group are licensed insurers and authorised financial services
providers.

Join us
 * Discovery
 * Vitality

Join us
 * Discovery
 * Vitality

Log in
Please click here to login

Please click here to login into Discovery Digital Id

Please click here to login into Discovery Digital Id

close
IFrame not supported by your browser version...
×




An IFRAME capable web browser is required to view this part of the site.
Close
An IFRAME capable web browser is required to view this part of the site.
×




loading...
Close
loading...
×
An IFRAME capable web browser is required to view this part of the site.


YOUR SESSION WILL EXPIRE IN 60 SECONDS.


To remain logged in, please click on the "Extend session" button below.

 

Log out to start a new session or go to the home page.




TO SECURE YOUR ACCOUNT YOU HAVE BEEN LOGGED OUT

Log in to start a new session or go to the home page.

An IFRAME capable web browser is required to view this part of the site.








COOKIE POLICY

We use cookies to give you the best possible online experience. If you clear or
disable cookies, you may have limited access to online features. Read our cookie
policy.

Cookies Settings Allow all



PRIVACY PREFERENCE CENTER

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalised web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
More information
Allow All


MANAGE CONSENT PREFERENCES

STRICTLY NECESSARY COOKIES

Always Active

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.

PERFORMANCE COOKIES

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.

FUNCTIONAL COOKIES

Functional Cookies

These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.

TARGETING COOKIES

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.

Back Button


BACK



Search Icon
Filter Icon

Clear
checkbox label label
Apply Cancel
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label

Confirm My Choices