support.citizen.com Open in urlscan Pro
104.16.53.111 Public Scan

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Submitted URL:
https://support.citizen.com/
Effective URL:
https://support.citizen.com/hc/en-us
Submission: On February 20 via automatic, source certstream-suspicious (February 20th 2020, 12:41:37 am UTC)

Summary HTTP 17 Redirects Links 3 Behaviour Indicators

Summary

This website contacted 8 IPs in 3 countries across 7 domains to perform 17 HTTP transactions. The main IP is 104.16.53.111, located in United States and belongs to CLOUDFLARENET, US. The main domain is support.citizen.com.
TLS certificate: Issued by Let's Encrypt Authority X3 on February 19th 2020. Valid for: 3 months.

This is the only time support.citizen.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
2 3	104.16.53.111 104.16.53.111	13335 (CLOUDFLAR...) (CLOUDFLARENET)
9	104.18.73.113 104.18.73.113	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	104.18.70.113 104.18.70.113	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	104.18.72.113 104.18.72.113	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	104.16.55.111 104.16.55.111	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1 2	2a00:1450:400... 2a00:1450:4001:824::200e	15169 (GOOGLE) (GOOGLE)
1 1	2a00:1450:400... 2a00:1450:400c:c00::9a	15169 (GOOGLE) (GOOGLE)
1 1	2001:4860:480... 2001:4860:4802:36::75	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:817::2003	15169 (GOOGLE) (GOOGLE)
17	8

3 104.16.53.111 (United States) 2 redirects

ASN13335 (CLOUDFLARENET, US)

support.citizen.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

9 104.18.73.113 (United States)

ASN13335 (CLOUDFLARENET, US)

static.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 104.18.70.113 (United States)

ASN13335 (CLOUDFLARENET, US)

p14.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 104.18.72.113 (United States)

ASN13335 (CLOUDFLARENET, US)

theme.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.16.55.111 (United States)

ASN13335 (CLOUDFLARENET, US)

citizen.zendesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:824::200e (Frankfurt am Main, Germany) 1 redirects

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:400c:c00::9a (Brussels, Belgium) 1 redirects

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2001:4860:4802:36::75 (United States) 1 redirects

ASN15169 (GOOGLE, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:817::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
13	zdassets.com static.zdassets.com p14.zdassets.com theme.zdassets.com	913 KB
3	citizen.com 2 redirects support.citizen.com	5 KB
2	google-analytics.com 1 redirects www.google-analytics.com	18 KB
1	google.de www.google.de	109 B
1	google.com 1 redirects www.google.com	178 B
1	doubleclick.net 1 redirects stats.g.doubleclick.net	160 B
1	zendesk.com citizen.zendesk.com	3 KB
17	7

	Domain	Requested by
9	static.zdassets.com	support.citizen.com static.zdassets.com
3	support.citizen.com	2 redirects
2	www.google-analytics.com	1 redirects support.citizen.com
2	theme.zdassets.com	support.citizen.com
2	p14.zdassets.com	support.citizen.com
1	www.google.de	support.citizen.com
1	www.google.com	1 redirects
1	stats.g.doubleclick.net	1 redirects
1	citizen.zendesk.com	support.citizen.com
17	9

This site contains links to these domains. Also see Links.

Domain
citizen.zendesk.com

Subject Issuer	Validity	Valid
support.citizen.com Let's Encrypt Authority X3	`2020-02-19` - `2020-05-19`	3 months	crt.sh
*.zdassets.com Sectigo RSA Domain Validation Secure Server CA	`2019-06-25` - `2021-05-31`	2 years	crt.sh
citizen.zendesk.com CloudFlare Inc ECC CA-2	`2019-08-16` - `2020-08-15`	a year	crt.sh
*.google-analytics.com GTS CA 1O1	`2020-01-29` - `2020-04-22`	3 months	crt.sh
www.google.de GTS CA 1O1	`2020-02-12` - `2020-05-06`	3 months	crt.sh

This page contains 1 frames:

Primary Page: https://support.citizen.com/hc/en-us
Frame ID: 552AF28D97A060231B1A3050099A49CB
Requests: 18 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

https://support.citizen.com/ HTTP 301
https://support.citizen.com/hc HTTP 301
https://support.citizen.com/hc/en-us Page URL

Detected technologies

Ruby (Programming Languages) Expand

Overall confidence: 50%
Detected patterns

meta csrf-param /^authenticity_token$/i

Ruby on Rails (Web Frameworks) Expand

Overall confidence: 50%
Detected patterns

meta csrf-param /^authenticity_token$/i

React (JavaScript Frameworks) Expand

Overall confidence: 100%
Detected patterns

script /react(?:-with-addons)?[.-]([\d.]*\d)[^\/]*\.js/i
script /react.*\.js/i

CloudFlare (CDN) Expand

Overall confidence: 100%
Detected patterns

headers server /^cloudflare$/i

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

script /jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?/i

Page Statistics

17
Requests

100 %
HTTPS

44 %
IPv6

7
Domains

9
Subdomains

8
IPs

3
Countries

943 kB
Transfer

1897 kB
Size

7
Cookies

3 Outgoing links

These are links going to different origins than the main page.

URL: https://citizen.zendesk.com/hc/en-us/categories/115000042934-Set%20Up
Title: Set Up Help

Search URL Search Domain Scan URL

URL: https://citizen.zendesk.com/hc/en-us/categories/115000037214-General
Title: General Questions

Search URL Search Domain Scan URL

URL: https://citizen.zendesk.com/hc/en-us/community/topics
Title: Community

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://support.citizen.com/ HTTP 301
https://support.citizen.com/hc HTTP 301
https://support.citizen.com/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 16

https://www.google-analytics.com/r/collect?v=1&_v=j81&a=116004805&t=pageview&_s=1&dl=https%3A%2F%2Fsupport.citizen.com%2Fhc%2Fen-us&ul=en-us&de=UTF-8&dt=Citizen%20Help%20Center&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=IEBAAEAB~&jid=2137804864&gjid=1188680318&cid=857804477.1582159282&tid=UA-72429837-8&_gid=1463846316.1582159282&_r=1&z=1302843091 HTTP 302
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-72429837-8&cid=857804477.1582159282&jid=2137804864&_gid=1463846316.1582159282&gjid=1188680318&_v=j81&z=1302843091 HTTP 302
https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-72429837-8&cid=857804477.1582159282&jid=2137804864&_v=j81&z=1302843091 HTTP 302
https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-72429837-8&cid=857804477.1582159282&jid=2137804864&_v=j81&z=1302843091&slf_rd=1&random=940300

17 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request en-us Show response
support.citizen.com/hc/
Redirect Chain

https://support.citizen.com/
https://support.citizen.com/hc
https://support.citizen.com/hc/en-us

12 KB
4 KB

239ms
239ms

Document
text/html

104.16.53.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://support.citizen.com/hc/en-us

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

6919d86e6f178c9f17824f3ec7222f71571519c7cbd32133bdb2ce0233f9a705

Security Headers

Name	Value
Strict-Transport-Security	max-age=259200;
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

:method: GET
:authority: support.citizen.com
:scheme: https
:path: /hc/en-us
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
sec-fetch-dest: document
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site: none
sec-fetch-mode: navigate
sec-fetch-user: ?1
accept-encoding: gzip, deflate, br
accept-language: en-US
cookie: __cfduid=d040abf903dd30096890fc678ad18c4f31582159280; _zendesk_shared_session=-KzFZb295SWFZU1Uvb2RMZm42U2ZaS2ROUnZ6aEs2VkowK2lBY0JhOFZwT2xKSnNqWjgyYytSVlZ6TWlnaFhTZStGMmN0bk5TYktyUFRUUjlzZGVQVUw4eXVCMERNSkNpbTUwRTdySncvVjFCMzRDKzQ4dG0raWZaWFpzdkJWRXdzTHZHMTVVRzhscGJ0UGlsaG5GMjh3PT0tLXNmVkExQ1diNXdQYlNtOG4xUlNEWlE9PQ%3D%3D--a9db497b7c21bb7471a1dfb5f68c6e7dbf01773b; _zendesk_session=BAh7CkkiD3Nlc3Npb25faWQGOgZFVEkiJWFhOTVjZmFiYWEzYmQ1YWMwZmFlYjc4NjNhMzI2NGFjBjsAVEkiDGFjY291bnQGOwBGaQNafR1JIgpyb3V0ZQY7AEZpA8uBHEkiDmlzX21vYmlsZQY7AFRGSSITd2FyZGVuLm1lc3NhZ2UGOwBUewA%3D--62fc224f99e50a998b2494dbb1ca709b70e1aff4; __cfruid=800f3377e77f50f6571d893663d2aed57ffdccc4-1582159280
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: document

Response headers

status: 200
date: Thu, 20 Feb 2020 00:41:21 GMT
content-type: text/html; charset=utf-8
x-ua-compatible: IE=edge
cache-tags: resource:help_center#index, pod:pod14
content-language: en-us
x-xss-protection: 1; mode=block
x-frame-options: SAMEORIGIN
etag: W/"17cfd2df0c0d681346e6a08b7dcf28d6"
cache-control: max-age=0, public, s-maxage=180, stale-while-revalidate=60, stale-if-error=10800
strict-transport-security: max-age=259200;
x-zendesk-user-id
x-zendesk-origin-server: help-center-unicorn-c5bccb4c9-d6726
x-request-id: 567c5b333ae3e366-IAD
x-runtime: 0.270759
protocol: HTTP/1.0
x-content-type-options: nosniff
cf-cache-status: EXPIRED
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
server: cloudflare
cf-ray: 567c6f320eeabdd2-AMS
content-encoding: br

Redirect headers

status: 301
date: Thu, 20 Feb 2020 00:41:20 GMT
content-type: text/html; charset=utf-8
x-ua-compatible: IE=edge
cache-tags: resource:help_center#index, pod:pod14, locale-redirect
content-language: en-us
x-xss-protection: 1; mode=block
x-frame-options: SAMEORIGIN
location: https://support.citizen.com/hc/en-us
cache-control: max-age=0, public, s-maxage=180, stale-while-revalidate=60, stale-if-error=10800
strict-transport-security: max-age=259200;
x-zendesk-user-id
x-zendesk-origin-server: help-center-unicorn-c5bccb4c9-ptgpr
x-request-id: 567c6cbeee80d93e-IAD
x-runtime: 0.061274
protocol: HTTP/1.0
x-content-type-options: nosniff
cf-cache-status: DYNAMIC
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
server: cloudflare
cf-ray: 567c6f313e56bdd2-AMS

GET
H2 200 application-865dce9b477024c7f0adda4367dba244.css
static.zdassets.com/hc/assets/ 53 KB
9 KB 85ms
43ms Stylesheet
text/css 104.18.73.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/application-865dce9b477024c7f0adda4367dba244.css

Requested by

Host: support.citizen.com
URL: https://support.citizen.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

c805ef08aeb4495381f838c97d92349981a125112d18239248acf25b46b867c7

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://support.citizen.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: style

Response headers

date: Thu, 20 Feb 2020 00:41:21 GMT
content-encoding: br
cf-cache-status: HIT
age: 54687
x-amz-server-side-encryption: AES256
status: 200
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
x-amz-request-id: 82925740CB658D37
x-amz-id-2: gGQEPmQRM1IaDNOklmB5vCvZTST7mYfKoeH00HUHKsES/ZEDhGoKhoFnYRjOqh0LNv2xtLMNIJM=
last-modified: Wed, 19 Feb 2020 08:59:28 GMT
server: cloudflare
etag: W/"afbc95873bf3384437c4ba9fa96f263b"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: text/css
cache-control: public, max-age=604800
x-amz-version-id: 7YrTinonikiFBq7HP7EXwtnwTndYtASv
cf-ray: 567c6f33d948d919-AMS

GET
H2 200 theming_v1_support-7eacdab8920220a42cfc91404f4ed182.css
static.zdassets.com/hc/assets/ 15 KB
7 KB 67ms
26ms Stylesheet
text/css 104.18.73.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/theming_v1_support-7eacdab8920220a42cfc91404f4ed182.css

Requested by

Host: support.citizen.com
URL: https://support.citizen.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

af75ef88a08a11991a5572ea5c9c97e7db1b7049bd0a1b4178d2051082e82c73

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://support.citizen.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: style

Response headers

date: Thu, 20 Feb 2020 00:41:21 GMT
content-encoding: br
cf-cache-status: HIT
age: 124880
x-amz-server-side-encryption: AES256
status: 200
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
x-amz-request-id: 88C10D3703B1199E
x-amz-id-2: pPamAWMNTZY/ezxXpX/0NIZXeNiZrHeVSQPd1i8PFzqPHxVlmhQ4zgSNrI3KuUpFrSoWRPAPSN8=
last-modified: Tue, 18 Feb 2020 13:13:23 GMT
server: cloudflare
etag: W/"ff0f5c15f20ede77a9bb9d6237361a37"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: text/css
cache-control: public, max-age=604800
x-amz-version-id: BoTcxb9llAefHKiBJxADRI4UyiRHTvI0
cf-ray: 567c6f33d949d919-AMS

GET
H2 200 style.css
p14.zdassets.com/hc/theming_assets/1932634/114094026874/ 66 KB
11 KB 240ms
191ms Stylesheet
text/css 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://p14.zdassets.com/hc/theming_assets/1932634/114094026874/style.css?digest=360415875074

Requested by

Host: support.citizen.com
URL: https://support.citizen.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

189cef7f44c289f8a5020a169a5ffe47b13bdffd40abe02a7e1158a311f989b1

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://support.citizen.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: style

Response headers

cache-tags: resource:theming_assets#show_css, pod:pod14
date: Thu, 20 Feb 2020 00:41:21 GMT
content-encoding: br
cf-cache-status: MISS
cf-ray: 567c6f33eb467287-AMS
status: 200
x-zendesk-user-id
protocol: HTTP/1.0
x-request-id: 567c6f33eb467287-IAD
x-ua-compatible: IE=edge
x-runtime: 0.053721
server: cloudflare
etag: W/"189cef7f44c289f8a5020a169a5ffe47"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
strict-transport-security: max-age=0
content-type: text/css; charset=utf-8
cache-control: max-age=604800, public
x-zendesk-origin-server: help-center-unicorn-c5bccb4c9-wtz79
x-robots-tag: none, noarchive

GET
H2 200 jquery-d5395f0b7ac5027403fc17855c46dbfc.js Show response
static.zdassets.com/hc/assets/ 91 KB
31 KB 89ms
48ms Script
application/javascript 104.18.73.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/jquery-d5395f0b7ac5027403fc17855c46dbfc.js

Requested by

Host: support.citizen.com
URL: https://support.citizen.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

0343f37ebbd97d0f147e4adb5fa3b2362f7f48d79db51cbaa613ebcb4dbc9515

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://support.citizen.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

date: Thu, 20 Feb 2020 00:41:21 GMT
content-encoding: br
cf-cache-status: HIT
age: 131915
x-amz-server-side-encryption: AES256
status: 200
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
x-amz-request-id: AA2FBADBE031E398
x-amz-id-2: UeluZhv1w7Cx0SOBLwJsDXKqSmiWLASRQKmLWRZWU/YENa1sBYYIA4PZ8ez9NyO863SH8yxtpR0=
last-modified: Tue, 24 Dec 2019 09:38:07 GMT
server: cloudflare
etag: W/"d5395f0b7ac5027403fc17855c46dbfc"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: application/javascript
cache-control: public, max-age=678
x-amz-version-id: oJd8qIof.G94sm3yMrHDHY5nzNY0Gtdv
cf-ray: 567c6f33d94ad919-AMS

GET
H2 200 script.js Show response
p14.zdassets.com/hc/theming_assets/1932634/114094026874/ 4 KB
2 KB 77ms
29ms Script
text/javascript 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://p14.zdassets.com/hc/theming_assets/1932634/114094026874/script.js?digest=360415875074

Requested by

Host: support.citizen.com
URL: https://support.citizen.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

3eb824b0e3d79dc89031914cea3a90ec645270c044779f38776a4456d3223260

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://support.citizen.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

cache-tags: resource:theming_assets#show_javascript, pod:pod14
date: Thu, 20 Feb 2020 00:41:21 GMT
content-encoding: br
cf-cache-status: HIT
age: 47173
cf-ray: 567c6f33eb487287-AMS
status: 200
x-zendesk-user-id
protocol: HTTP/1.0
x-request-id: 5677ef846e7bbf8c-IAD
x-ua-compatible: IE=edge
x-runtime: 0.044376
server: cloudflare
etag: W/"3eb824b0e3d79dc89031914cea3a90ec"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
strict-transport-security: max-age=0
content-type: text/javascript; charset=utf-8
cache-control: max-age=604800, public
x-zendesk-origin-server: help-center-unicorn-6796cb76dd-m7b9h
x-robots-tag: none, noarchive

GET
H2 200 98e43760298b99047b3939b34184c86d59a295c1.png
theme.zdassets.com/theme_assets/1932634/ 4 KB
5 KB 74ms
26ms Image
image/png 104.18.72.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://theme.zdassets.com/theme_assets/1932634/98e43760298b99047b3939b34184c86d59a295c1.png

Requested by

Host: support.citizen.com
URL: https://support.citizen.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.72.113 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

ef820b7dbaea8fa94d8d79ea6a17d8c4b2dedb94fae57b7ed361af7be512c101

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://support.citizen.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: image

Response headers

date: Thu, 20 Feb 2020 00:41:21 GMT
via: 1.1 b61409af370dbf025ffc910b1252c65f.cloudfront.net (CloudFront)
cf-cache-status: HIT
age: 50562
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
status: 200
access-control-max-age: 86400
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
content-type: image/png
content-length: 3900
last-modified: Fri, 22 Nov 2019 22:51:32 GMT
server: cloudflare
etag: "22f9b554fbd164c1c16e91dff3f4db4c"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods: HEAD, GET
x-amz-version-id: Z7ZRORvMFqae6MSAkUZY0tUs94RQd8bI
access-control-allow-origin: *
cache-control: public, max-age=86400
x-amz-cf-pop: AMS54-C1
accept-ranges: bytes
cf-ray: 567c6f33e985bd9b-AMS
x-amz-cf-id: NNflAW5qIVpBN6nd2dSS2IQzvQ3x90Ac2aUmmyilk8j07UEeC3VnTg==

GET
H2 200 en-us.f7c66bd91205f537c2a8.js Show response
static.zdassets.com/hc/assets/ 183 KB
32 KB 70ms
30ms Script
application/javascript 104.18.73.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/en-us.f7c66bd91205f537c2a8.js

Requested by

Host: support.citizen.com
URL: https://support.citizen.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://support.citizen.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

date: Thu, 20 Feb 2020 00:41:21 GMT
content-encoding: br
cf-cache-status: HIT
age: 146096
x-amz-server-side-encryption: AES256
status: 200
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
x-amz-request-id: CD43B414C53AE1E8
x-amz-id-2: 9zfurTJgE82Hc6fNIbjE360zg4Fnyz9hwjX5JV5USni3jKFqXLt1LmLIYuu/yRkNNFb33culb6M=
last-modified: Tue, 18 Feb 2020 07:56:17 GMT
server: cloudflare
etag: W/"f7c66bd91205f537c2a8fc6c9503d5db"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: application/javascript
cache-control: public, max-age=604800
x-amz-version-id: .5_IhOMVKQgAQ_METoHgmDFfMdlsD6sI
cf-ray: 567c6f33d94cd919-AMS

GET
H2 200 host.js Show response
citizen.zendesk.com/auth/v2/ 9 KB
3 KB 80ms
36ms Script
text/javascript 104.16.55.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://citizen.zendesk.com/auth/v2/host.js

Requested by

Host: support.citizen.com
URL: https://support.citizen.com/hc/en-us

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

104.16.55.111 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000;
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://support.citizen.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

date: Thu, 20 Feb 2020 00:41:21 GMT
content-encoding: br
x-content-type-options: nosniff
cf-cache-status: HIT
age: 47173
p3p: CP="NOI DSP COR NID ADMa OPTa OUR NOR"
status: 200
strict-transport-security: max-age=31536000;
x-xss-protection: 1; mode=block
x-request-id: 56633e865dbac795-IAD
x-runtime: 0.043165
server: cloudflare
etag: W/"d61169f8168b2fe0bb7133caeae6e805"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept, Accept-Encoding
content-type: text/javascript; charset=UTF-8
cache-control: max-age=86400, public
x-zendesk-origin-server: classic-app-server-54f5d764c8-8nvh8
cf-ray: 567c6f345c30c847-AMS

GET
H2 200 moment-f6f8513da6ab17eadada59a1a4edb536.js Show response
static.zdassets.com/hc/assets/ 24 KB
9 KB 27ms
27ms Script
application/javascript 104.18.73.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/moment-f6f8513da6ab17eadada59a1a4edb536.js

Requested by

Host: support.citizen.com
URL: https://support.citizen.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

cc6fef41f718988375e6774e0772183e68d2fe4ac7fdb46f99e1276ace91b1a4

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://support.citizen.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

date: Thu, 20 Feb 2020 00:41:21 GMT
content-encoding: br
cf-cache-status: HIT
age: 127218
x-amz-server-side-encryption: AES256
status: 200
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
x-amz-request-id: 2B2F5C66CA2C4CD1
x-amz-id-2: wQX1lH44uE2p7gQG/tXx9dp//aJbiZHDCZEdK3cC2ICx05LdpoOjcJJOsqJ09Z6jHzj0Qc0ktSw=
last-modified: Tue, 04 Feb 2020 12:28:14 GMT
server: cloudflare
etag: W/"f6f8513da6ab17eadada59a1a4edb536"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: application/javascript
cache-control: public, max-age=604800
x-amz-version-id: Sdm5LUhYft98r.tSM2F1rgpmrYqtcrF7
cf-ray: 567c6f3439e0d919-AMS

GET
H2 200 hc_enduser-947006ecf5453051281c0734193aa356.js Show response
static.zdassets.com/hc/assets/ 670 KB
189 KB 28ms
28ms Script
application/javascript 104.18.73.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/hc_enduser-947006ecf5453051281c0734193aa356.js

Requested by

Host: support.citizen.com
URL: https://support.citizen.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://support.citizen.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

date: Thu, 20 Feb 2020 00:41:21 GMT
content-encoding: br
cf-cache-status: HIT
age: 28914
x-amz-server-side-encryption: AES256
status: 200
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
x-amz-request-id: E9648789638787D4
x-amz-id-2: d6ojEv8dCey5GBzHSFPyX8TiLGOLhhVfbIbVag0XkzRMWvadtt7oxCCSaQ2tMMeDU04PbOgRpic=
last-modified: Wed, 19 Feb 2020 15:14:59 GMT
server: cloudflare
etag: W/"d27505a940f51589f636e374b1061093"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: application/javascript
cache-control: public, max-age=604800
x-amz-version-id: SZYPt24gqH9ru3R2wunws_XpqScnTHmb
cf-ray: 567c6f346a1fd919-AMS

GET
H2 200 analytics.js Show response
www.google-analytics.com/ 44 KB
18 KB 6ms
5ms Script
text/javascript 2a00:1450:4001:824::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google-analytics.com/analytics.js

Requested by

Host: support.citizen.com
URL: https://support.citizen.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:824::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.citizen.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

strict-transport-security: max-age=10886400; includeSubDomains; preload
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Thu, 06 Feb 2020 00:21:02 GMT
server: Golfe2
age: 3171
date: Wed, 19 Feb 2020 23:48:30 GMT
vary: Accept-Encoding
content-type: text/javascript
status: 200
cache-control: public, max-age=7200
alt-svc: quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
content-length: 18174
expires: Thu, 20 Feb 2020 01:48:30 GMT

GET
H2 200 7513df8f1d6508ad08144f05442e3df419b9b7bb.jpg
theme.zdassets.com/theme_assets/1932634/ 572 KB
573 KB 29ms
28ms Image
image/jpeg 104.18.72.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://theme.zdassets.com/theme_assets/1932634/7513df8f1d6508ad08144f05442e3df419b9b7bb.jpg

Requested by

Host: support.citizen.com
URL: https://support.citizen.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.72.113 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

841451905c8d684c7498ab3290668f75c77bb9ce652f0580ae82a6c8f82d6e29

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://p14.zdassets.com/hc/theming_assets/1932634/114094026874/style.css?digest=360415875074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: image

Response headers

date: Thu, 20 Feb 2020 00:41:21 GMT
via: 1.1 892b66fb24658030c9f86276c7abeda5.cloudfront.net (CloudFront)
cf-cache-status: HIT
age: 50562
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
status: 200
access-control-max-age: 86400
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
content-type: image/jpeg
content-length: 585955
last-modified: Thu, 11 Oct 2018 07:22:00 GMT
server: cloudflare
etag: "7e4baf13b4a679f22bcdbbc63b66c416"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods: HEAD, GET
x-amz-version-id: Qc6tKyeuC86CrPE4GISQggpC.gujv429
access-control-allow-origin: *
cache-control: public, max-age=86400
x-amz-cf-pop: DUS51-C1
accept-ranges: bytes
cf-ray: 567c6f353a4abd9b-AMS
x-amz-cf-id: dKDoIZeB2RvE8dIGKBHSZBG35mxAp5wRnPlrHXTCGmopF5AA1VFpIA==

GET
DATA 200
OK truncated
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4 KB Font
font/woff

General

Check archive.org

Show headers Download Go to

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 50d5b516d840c7f050b44630b17a495e6549316b53c4a81bff2c8d11f1f0500e

Request headers

Origin: https://support.citizen.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type: font/woff

GET
H2 200 react-83330e387cb7e738a30dddddbeca8654.js Show response
static.zdassets.com/hc/assets/ 111 KB
34 KB 30ms
29ms Script
application/javascript 104.18.73.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/react-83330e387cb7e738a30dddddbeca8654.js

Requested by

Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-947006ecf5453051281c0734193aa356.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://support.citizen.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

date: Thu, 20 Feb 2020 00:41:21 GMT
content-encoding: br
cf-cache-status: HIT
age: 122495
x-amz-server-side-encryption: AES256
status: 200
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
x-amz-request-id: 1FB9A656E72F1565
x-amz-id-2: NnAFg7pRw7PcB93zXaYqyDVziynsARfnV0pq/mRI8eJQFY4wzJD+OzPX7UosYi/Hkvc+g4MzdX4=
last-modified: Tue, 28 Jan 2020 14:34:55 GMT
server: cloudflare
etag: W/"8fc5bdc168a36517bb6bd7de371cef56"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: application/javascript
cache-control: public, max-age=604800
x-amz-version-id: cawNzQZTpnaasfykfMLTxez9G9HNbqMs
cf-ray: 567c6f357bcad919-AMS

GET
H2 200 51-44f31ff7e4e6c3a0fa0f0be733da0865.js Show response
static.zdassets.com/hc/assets/ 27 KB
9 KB 31ms
30ms Script
application/javascript 104.18.73.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/51-44f31ff7e4e6c3a0fa0f0be733da0865.js

Requested by

Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-947006ecf5453051281c0734193aa356.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://support.citizen.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

date: Thu, 20 Feb 2020 00:41:21 GMT
content-encoding: br
cf-cache-status: HIT
age: 223075
x-amz-server-side-encryption: AES256
status: 200
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
x-amz-request-id: BA5F6687BF4C9AE0
x-amz-id-2: CN55H2MqsgC6Nb8fqb9dCtvp4H+mfvJ1J9H3YTZY0ovleWEN5c/vMyWvKEdWaM/btCY/2itZfBM=
last-modified: Mon, 17 Feb 2020 10:32:27 GMT
server: cloudflare
etag: W/"807ac16a3cc216fcc131584dd6f82b5c"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: application/javascript
cache-control: public, max-age=604800
x-amz-version-id: KUmnCgXvaNUMrgwl23iQzS3L1Z9vyJIU
cf-ray: 567c6f357bccd919-AMS

GET
H2 200 52-228e4260ad2bc2afc6225aaa60b92b39.js Show response
static.zdassets.com/hc/assets/ 7 KB
3 KB 26ms
25ms Script
application/javascript 104.18.73.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/52-228e4260ad2bc2afc6225aaa60b92b39.js

Requested by

Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-947006ecf5453051281c0734193aa356.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://support.citizen.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

date: Thu, 20 Feb 2020 00:41:21 GMT
content-encoding: br
cf-cache-status: HIT
age: 223076
x-amz-server-side-encryption: AES256
status: 200
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
x-amz-request-id: BF8931BE490F334C
x-amz-id-2: xqI6G6aQ9H6jyFolm7awMiEbx4CJzNmKwoNF+Cbs6gE3pwSDmd2GUYe9brKcTSNJhnXwjiMohKg=
last-modified: Mon, 17 Feb 2020 10:32:27 GMT
server: cloudflare
etag: W/"ab42d4f9db5813a8f2745f52f5341c0a"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: application/javascript
cache-control: public, max-age=604800
x-amz-version-id: Ohf0bCyfXbPAkdYPuzWDLFqSVRabCe3L
cf-ray: 567c6f357bced919-AMS

GET
H2

200

ga-audiences
www.google.de/ads/
Redirect Chain

https://www.google-analytics.com/r/collect?v=1&_v=j81&a=116004805&t=pageview&_s=1&dl=https%3A%2F%2Fsupport.citizen.com%2Fhc%2Fen-us&ul=en-us&de=UTF-8&dt=Citizen%20Help%20Center&sd=24-bit&sr=1600x12...
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-72429837-8&cid=857804477.1582159282&jid=2137804864&_gid=1463846316.1582159282&gjid=1188680318&_v=j81&z=1302843091
https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-72429837-8&cid=857804477.1582159282&jid=2137804864&_v=j81&z=1302843091
https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-72429837-8&cid=857804477.1582159282&jid=2137804864&_v=j81&z=1302843091&slf_rd=1&random=940300

42 B
109 B

18ms
17ms

Image
image/gif

2a00:1450:4001:817::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-72429837-8&cid=857804477.1582159282&jid=2137804864&_v=j81&z=1302843091&slf_rd=1&random=940300

Requested by

Host: support.citizen.com
URL: https://support.citizen.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:817::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://support.citizen.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 20 Feb 2020 00:41:21 GMT
x-content-type-options: nosniff
content-type: image/gif
server: cafe
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status: 200
cache-control: no-cache, no-store, must-revalidate
timing-allow-origin: *
alt-svc: quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

Redirect headers

pragma: no-cache
date: Thu, 20 Feb 2020 00:41:21 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
location: https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-72429837-8&cid=857804477.1582159282&jid=2137804864&_v=j81&z=1302843091&slf_rd=1&random=940300
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status: 302
cache-control: no-cache, no-store, must-revalidate
content-type: text/html; charset=UTF-8
alt-svc: quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
content-length: 0
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

19 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

7 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.citizen.com/	1970-01-19 07:29:19	Name: _gat Value: 1
.citizen.com/	1970-01-19 07:30:45	Name: _gid Value: GA1.2.1463846316.1582159282
support.citizen.com/	1969-12-31 23:59:59	Name: _zendesk_session Value: BAh7CkkiD3Nlc3Npb25faWQGOgZFVEkiJWFhOTVjZmFiYWEzYmQ1YWMwZmFlYjc4NjNhMzI2NGFjBjsAVEkiDGFjY291bnQGOwBGaQNafR1JIgpyb3V0ZQY7AEZpA8uBHEkiDmlzX21vYmlsZQY7AFRGSSITd2FyZGVuLm1lc3NhZ2UGOwBUewA%3D--62fc224f99e50a998b2494dbb1ca709b70e1aff4
.citizen.com/	1970-01-20 01:00:31	Name: _ga Value: GA1.2.857804477.1582159282
.support.citizen.com/	1969-12-31 23:59:59	Name: __cfruid Value: 800f3377e77f50f6571d893663d2aed57ffdccc4-1582159280
support.citizen.com/	1969-12-31 23:59:59	Name: _zendesk_shared_session Value: -KzFZb295SWFZU1Uvb2RMZm42U2ZaS2ROUnZ6aEs2VkowK2lBY0JhOFZwT2xKSnNqWjgyYytSVlZ6TWlnaFhTZStGMmN0bk5TYktyUFRUUjlzZGVQVUw4eXVCMERNSkNpbTUwRTdySncvVjFCMzRDKzQ4dG0raWZaWFpzdkJWRXdzTHZHMTVVRzhscGJ0UGlsaG5GMjh3PT0tLXNmVkExQ1diNXdQYlNtOG4xUlNEWlE9PQ%3D%3D--a9db497b7c21bb7471a1dfb5f68c6e7dbf01773b
.support.citizen.com/	1970-01-19 08:12:31	Name: __cfduid Value: d040abf903dd30096890fc678ad18c4f31582159280

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=259200;
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

citizen.zendesk.com
p14.zdassets.com
static.zdassets.com
stats.g.doubleclick.net
support.citizen.com
theme.zdassets.com
www.google-analytics.com
www.google.com
www.google.de
104.16.53.111
104.16.55.111
104.18.70.113
104.18.72.113
104.18.73.113
2001:4860:4802:36::75
2a00:1450:4001:817::2003
2a00:1450:4001:824::200e
2a00:1450:400c:c00::9a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support.citizen.com Open in urlscan Pro 104.16.53.111 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

17 Requests

100 %HTTPS

44 %IPv6

7 Domains

9 Subdomains

8 IPs

3 Countries

943 kBTransfer

1897 kBSize

7 Cookies

3 Outgoing links

Page URL History

Redirected requests

17 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

Request headers

Response headers

Redirect headers

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Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

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Request headers

Response headers

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Response headers

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Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Redirect headers

Verdicts & Comments Add Verdict or Comment

19 JavaScript Global Variables

7 Cookies

Security Headers

Indicators

support.citizen.com Open in urlscan Pro
104.16.53.111 Public Scan

Screenshot
Live screenshot

Full Image

17
Requests

100 %
HTTPS

44 %
IPv6

7
Domains

9
Subdomains

8
IPs

3
Countries

943 kB
Transfer

1897 kB
Size

7
Cookies

17 HTTP transactions
1 data transactions