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SUPER SLA

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SUPER SLA

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Features Pricing
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Features Pricing
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NEVER MISS AN SLA AGAIN.


ADVANCED SLA REPORTING AND ALERTING FOR
HUBSPOT SERVICE HUB
HELP SCOUT

Try it free!



HOW IT WORKS

CONNECT TO HUBSPOT OR HELP SCOUT, CREATE RULES AND GET ALERTED.

1
Connect to Hubspot or Help Scout

Sync your Companies and Tickets to get started with Super SLA.


2
Create rules

Define SLA rules globally or per customer, with fine-grained timing controls.


3
Get alerted

Respond and resolve tickets, before you miss an SLA. And generate reports to
share with your team.


Get started


FEATURES

EXPLORE WHAT SUPER SLA HAS TO OFFER

PER CUSTOMER SLAS

Configure your rules to match your customer agreements.



EASY SET UP

Integrate seamlessly with Hubspot or Help Scout in under 5 minutes.



DETAILED REPORTING

Handy PDF export, perfect for monthly wrap-up meetings and resource planning.

CONFIGURABLE ALERTS

Alert the right people, before you miss an SLA. And get notified if you do.

EMAIL, PHONE AND SMS

Get notifications delivered the way that works for you.



CUSTOM BUSINESS HOURS

Set the hours for your business - including automatic holidays!


SET DATA IN HUBSPOT

Sync ticket properties in Hubspot to use in your reporting and automation.

TRACK TIME PER STAGE

Visualise ticket stages, or pause the SLA timer when a ticket is waiting on your
customer.

YOUR SUGGESTION HERE!

How can we make Super SLA better? You tell us!




Get started


PRICING

14 DAY FREE TRIAL, THEN PAID MONTHLY. CANCEL ANYTIME.

STARTER

$ 39
per month
 * 250 tickets per month
 * 5 SLA Rules
 * Unlimited users
 * —
 * —
 * Reporting
 * Email support

Start free

PRO

$ 79
per month
 * 5,000 tickets per month
 * 50 SLA Rules
 * Unlimited users
 * Multiple Business Locations
 * SLA properties in Hubspot
 * Detailed Reporting
 * Email support

Start free

BUSINESS

$ 229
per month
 * 20,000 tickets per month
 * Unlimited SLA Rules
 * Unlimited users
 * Multiple Business Locations
 * SLA properties in Hubspot
 * Detailed Reporting
 * Phone support

Start free

Questions?

help@supersla.com

We would love to hear from you! 😍

All prices are in USD and exclude local taxes. Reasonable usage policy applies
to SMS/Phone alerts.

SUPER SLA

Advanced SLA reporting and alerting for Hubspot or Help Scout. Never miss an SLA
again.

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