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RSA: (0) 860 25 24 23 or +27 87 820 0776 | Namibia: +264 800 25 24
23|info@stowe.co.za
 * Home
 * About Us
   * Meet The Team
   * Testimonials
   * Privacy Notice
 * Our Offerings
   * Specialist Software Supplies
   * Electronic Hardware Supplies
   * System Integration
   * Asset and Supply Chain Management
   * Project Management and Vendor Co-ordination
   * Supporting Services
 * Careers
 * News
 * Contact
 * 

 * Home
 * About Us
   * Meet The Team
   * Testimonials
   * Privacy Notice
 * Our Offerings
   * Specialist Software Supplies
   * Electronic Hardware Supplies
   * System Integration
   * Asset and Supply Chain Management
   * Project Management and Vendor Co-ordination
   * Supporting Services
 * Careers
 * News
 * Contact
 * 

   
 * Project Implementation
   Equipment Procurement
   Innovation
   Specialised software
   Electronic Hardware Supplies
   
   
 * Celebrating 29 years of service to the Fuel and Oil Industry
   Service desk support & on-site maintenance
   The particular successes achieved within the Fuel- and Oil-industry
   since the Company’s inception in 1991, provided a platform from which
   specialised services are also offered to other market sectors,
   such as specialist Electrotechnical supplies, Transaction switching,
   Point-of-Sale outlets and various other users
   of PC- and electronic-based solutions.
   
 * Our Service Centric Approach
   Provides extra value to your IT spend
   Stowe adheres to the ITIL methodology in our services approach,
   rigorously implementing incident, problem, change management and
   continual service improvement initiatives.
   This allows us to constantly evaluate and assess our SLA's
   to ensure that we are continually providing world class services
   
   
 * Real-time online management reporting
   Information at your fingertips...
   Contact us to find out more...
   
 * Innovative Service, Fueled By Passion
   As IT specialists, our Company’s technology division is structured to provide
   our customers with specialized services and technical solutions, seamless
   on-site implementation,and a full after-sales service.
   
 * Looking for all round Support Services?
   You can check your own list with the Stowe Offer!
   Choose from Hardware and Software Supplies,
   Product Integration, Asset Management and
   Project Implementation to a 24 service Support
   with Call Centre and Field Services Support.
   Stowe gives you all round options!
   
   
 * Stowe Procurement
   Managing your stock levels, distribution,
   warranties and insurance to meet your business needs
   
 * Field Services
   Our fully trained field technicians
   are available 24/7 nationwide
   to support your product







Home November 10th, 2012 superadmin


COVID-19 CORONA VIRUS
SOUTH AFRICAN RESOURCE PORTAL

The following link provides up-to-date information with regards to the Covid-19
Virus.
https://sacoronavirus.co.za/


Stowe Holdings has positioned itself to be the supplier of choice in different
markets within the open Information Technology (IT) industry and primarily in
the IT Petrochemical sector. The Company provides solutions of Software
development, as well as PC and Electronic site systems integration, relevant to
our customers’ requirements of project research and development, product
implementation, product support and maintenance.The particular successes
achieved within the Fuel- and Oil-industry since the Company’s inception in
1989, provided a platform from which specialised services are also offered to
other market sectors, such as specialist Electrotechnical supplies, Transaction
switching, Point-of-Sale outlets and various other users of PC- and
electronic-based solutions.



TESTIMONIALS



> Being a mid-size company and a relative small player, I appreciate the effort
> Stowe puts into this relationship and the drive to deliver value.
> 
> Charl Graham, Kaap Agri

> Such performances are not delivered by a motivated team but an inspired one.
> 
> Billy Betteridge, BP Southern Africa

> The manner in which the Stowe Team took-on the challenges in servicing Engen
> and their continual drive to improve performance has been excellent!
> Key to this is Stowe’s transparency on crucial aspects of the Engen/Stowe
> relationship, as well as a visible commitment to continuously provide cost
> effective services and solutions, such as the sourcing and repairs of site
> system components that ultimately conforms to Engen’s formal requirements.
> Engen would like to thank Stowe and its people for helping Engen achieve
> significant results in the rendering of IT supporting services to our retail
> network of site system technologies in South Africa. We look forward to
> continue working cooperatively with Stowe in future.
> 
> Japie Muller, Engen Petroleum Limited

> We would like to extend our appreciation to the entire Stowe Leadership and
> Team, not only for their constant strive to promote service excellence but
> also for their positive attitude in doing so
> 
> WH Betteridge, BP Southern Africa

> I would like to congratulate Stowe management and support teams on their
> commitment to service excellence.
> 
> Spencer Williams, BP Southern Africa

> Stowe is one of the few companies I have come across that is very customer
> focused and not only to Shell, but to our transport customers as well
> 
> Johan van Rensburg, Total Central Bloemfontein

> Stowe handled the project very professionally and with good service
> 
> P.G Grove, Kaap Agri

> STOWE Holdings team have always displayed their commitment and professionalism
> in dealing with Puma Energy’s Retail IT requirements. May the STOWE Holdings
> and Puma Energy business relationship grow from strength to strength in 2012.
> 
> Marlon Jansen, Puma Energy

> Stowe has the best customer relationship process in the Industry. You made me
> feel like your only customer. Thanks!
> 
> Hendrik Bezuidenhout, Exel Petroleum

> Stowe has proven to be both professional and dynamic in meeting Shell and its
> customer’s needs by ensuring that all project timelines and specifications
> were met
> 
> Reome van der Westhuizen, Shell Petroleum

> Stowe’s commitment to service improvement was evident by a 94.1% conformance
> against the stipulated Maintenance SLA’s covering the 461 South African sites
> 
> Spencer Williams, BP Southern Africa

> Your service was outstanding and very dependable
> 
> J.H. Wentzel, Sasol Oil

> If I must nominate a company that represents the term “near to customer” it is
> without a doubt, Stowe
> 
> Gideon Visagie, Exel Petroleum


SERVICE LEVEL PERFORMANCE


 * Month to date
 * Year to date

 

Total Calls: 3 254

Total SLA Calls: 3 007

SLA’s Reached: 2713

Average: 90%

 

Total Calls: 17 755

Total SLA Calls: 16 738

SLA’s Reached: 15 871

Average: 95%


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