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Text Content

 * Digital Patient Engagement
   * Appt. Confirmation
   * Procedure Instructions
   * Referrals & Recalls
   * Digital Surveys
   * Intake Process
   * Patient Outreach
   * Patient Education
 * GI Solution
 * Visual Self-Service
 * Resources
 * About
 * Demo
 * Contact


Select Page
 * Digital Patient Engagement
   * Appt. Confirmation
   * Procedure Instructions
   * Referrals & Recalls
   * Digital Surveys
   * Intake Process
   * Patient Outreach
   * Patient Education
 * GI Solution
 * Visual Self-Service
 * Resources
 * About
 * Demo
 * Contact




DIGITAL PATIENT ENGAGEMENT

Zappix transforms patient care and improves outcomes. Connect directly to
patients through whatever digital devices they use to create more personalized,
more responsive communication. Zappix patient engagement solutions create
engaging digital patient interactions for every type of patient while removing
unnecessary bureaucratic burden from staff.

Request A Demo
Fact Sheet



SCHEDULING APPOINTMENTS, PROPERLY PREPARING PATIENTS FOR PROCEDURES, AND ALL
PATIENT ENGAGEMENT TASKS ARE MADE EASY, VISUAL, AND DIGITAL WITH HIPAA-COMPLIANT
ZAPPIX SOLUTIONS.




WINNER:


TOP HEALTHCARE DIGITAL TRANSFORMATION SOLUTIONS PROVIDER, 2022


WINNER:


TOP PATIENT EXPERIENCE SOLUTIONS PROVIDER, 2023



INCREASE PATIENT SATISFACTION & LOYALTY



IMPROVE QUALITY OF CARE



IMPROVE COMPETITIVE ADVANTAGE & POSITIONING



REDUCE BUREAUCRATIC BURDEN



REDUCE POST-OP BURDEN



MINIMAL IT EFFORT NEEDED



INCREASE PATIENT FEEDBACK



IMPROVE PATIENT PREPAREDNESS



INCREASE REFERRAL RATES



EASY & FAST TO UPDATE ANY CONTENT



REDUCE UNNECESSARY RESCHEDULES



REDUCE BUREAUCRATIC BURDEN



REDUCE POST-OP BURDEN



MINIMAL IT EFFORT NEEDED



INCREASE PATIENT FEEDBACK



IMPROVE PATIENT PREPAREDNESS



INCREASE REFERRAL RATES



EASY & FAST TO UPDATE ANY CONTENT



REDUCE UNNECESSARY RESCHEDULES


BENEFITS OUR CURRENT CLIENTS ARE SEEING: 



NO-SHOW IMPROVEMENT

CLIENTS HAVE SEEN THEIR APPOINTMENT NO-SHOWS GO FROM 17% TO UNDER 5% USING OUR
SOLUTION.



LATE CANCELLATIONS & RESCHEDULES

THE NUMBER OF LATE CANCELATIONS AND LATE RESCHEDULES OF COMPLEX PROCEDURES WENT
FROM 15% TO ~0%



AUTOMATED REFERRAL REMINDERS

OVER 65% BOOKED APPOINTMENTS, AUTOMATED OUTREACH – SAVING 2 HEADCOUNTS.



IMPROVED COMPETITIVENESS

GOOGLE REVIEWS – DOZENS OF 5-STAR REVIEWS AFTER LAUNCHING OUR DIGITAL SURVEY
SOLUTION.



REDUCE STAFF ADMIN BURDEN

REDUCE THE BURDEN OF REPETITIVE TASKS THROUGH OUR AUTOMATED AND DIGITIZED
SOLUTION.



NO-SHOW IMPROVEMENT

CLIENTS HAVE SEEN THEIR APPOINTMENT NO-SHOWS GO FROM 17% TO UNDER 5% USING OUR
SOLUTION.



LATE CANCELLATIONS & RESCHEDULES

THE NUMBER OF LATE CANCELATIONS AND LATE RESCHEDULES OF COMPLEX PROCEDURES WENT
FROM 15% TO ~0%



AUTOMATED REFERRAL REMINDERS

OVER 65% BOOKED APPOINTMENTS, AUTOMATED OUTREACH – SAVING 2 HEADCOUNTS.



IMPROVED COMPETITIVENESS

GOOGLE REVIEWS – DOZENS OF 5-STAR REVIEWS AFTER LAUNCHING OUR DIGITAL SURVEY
SOLUTION.



REDUCE STAFF ADMIN BURDEN

REDUCE THE BURDEN OF REPETITIVE TASKS THROUGH OUR AUTOMATED AND DIGITIZED
SOLUTION.



NO-SHOW IMPROVEMENT

CLIENTS HAVE SEEN THEIR APPOINTMENT NO-SHOWS GO FROM 17% TO UNDER 5% USING OUR
SOLUTION.



LATE CANCELLATIONS & RESCHEDULES

THE NUMBER OF LATE CANCELATIONS AND LATE RESCHEDULES OF COMPLEX PROCEDURES WENT
FROM 15% TO ~0%



AUTOMATED REFERRAL REMINDERS

OVER 65% BOOKED APPOINTMENTS, AUTOMATED OUTREACH – SAVING 2 HEADCOUNTS.



IMPROVED COMPETITIVENESS

GOOGLE REVIEWS – DOZENS OF 5-STAR REVIEWS AFTER LAUNCHING OUR DIGITAL SURVEY
SOLUTION.



REDUCE STAFF ADMIN BURDEN

REDUCE THE BURDEN OF REPETITIVE TASKS THROUGH OUR AUTOMATED AND DIGITIZED
SOLUTION.

SCHEDULING & APPOINTMENT CONFIRMATION

Text message reminders connect to a rich, app-like experience to automatically
confirm, cancel, or update schedules.

$

PRE & POST PROCEDURE INSTRUCTIONS

Automatically deliver the information patients need exactly when they need it to
boost patient outcomes and reduce recovery times.

$

REFERRAL MANAGEMENT & PATIENT RECALLS

Prevent patient leakage and improve referral conversion rates to boost
efficiency and revenue.

$

DIGITAL SURVEYS

Stay connected to the voice of your patients and quickly identify improvement
areas.

 

$

INTAKE PROCESS

Streamline intake for new and returning patients with automated digital
interactions.

 

$

PATIENT OUTREACH

Create & launch automated, targeted campaigns to engage patients via email or
text with the most user friendly campaign manager tool available.

$

PATIENT EDUCATION

Illness and treatment information, helpful videos, and diagrams help patients
understand their health.

$

Transform Patient Interactions Today

Learn More


UNIQUE FEATURES OF ZAPPIX:

Our patient education platform is a fully digital solution that uses dynamic
visuals, engaging graphics, and informative videos to enhance the learning
experience.

There is no requirement to install a separate application.

Procedure instructions – sending the right instructions, to the right patients,
at the right time, via the right media

Our referral reminders and scheduling system is completely automated,
streamlining the process and increasing efficiency.

Our solution can be rapidly deployed within just 2-4 weeks ensuring a swift
implementation process.

Our system allows for swift changes, with updates typically implemented within
hours or days, rather than weeks or months.

Our platform facilitates real-time surveys, allowing for prompt and accurate
feedback.

Our solution requires minimal to no IT involvement.

Our solution provides multi-channel proactive engagement and outreach
capabilities, enabling effective communication through various channels.

Our platform includes a comprehensive analytics suite, delivering valuable
insights for informed decision-making.

Offers seamless telephony integration.


GASTROENTEROLOGY SOLUTION

TOTAL GI ENGAGEMENT

STREAMLINE THE PATIENT EXPERIENCE, IMPROVE PREPAREDNESS, AND IMPROVE OUTCOMES.

Keep patients on schedule and connected to the care they need through automated
reminders and interactive tools, and increase procedure success rates.

Throughout the week preceding an appointment, Zappix automated patient
engagement alerts patients of what medication to take and where to pick it up,
the importance of fiber and water intake, directions and parking information for
their procedure location, reminders at scheduled intervals the day of their
procedure, and a follow up message after the appointment with a health check-in
or satisfaction survey.

Learn More



VISUAL SELF-SERVICE

INBOUND CALL SOLUTION

DEFLECT CALLS AWAY FROM VOICE CHANNELS AND STAFF TO VISUAL IVR.

A faster, more flexible, and more efficient experience for patients calling in,
Zappix Visual IVR converts traditional voice calls to digital & visual
self-service. Visual IVR empowers patients to resolve their service needs by
themselves, wherever they are, and without getting lost in complex voice IVR
menu trees or talking to a staff member.

Your business will enjoy improved patient satisfaction, increased staff
efficiency, and reduced costs thanks to innovative visual patient experience
automation.

Learn More


ABOUT US

Zappix transforms the patient journey with easy to use, modern digital patient
engagement tools to improve quality of care and increase patient satisfaction
and loyalty.

The cloud-based solutions enable work-flow automation. rapid deplovments,
seamless integration to EMRs & back-end systems, and provide a comprehensive
Analytics Suite.




CONTACT

25 Burlington Mall Rd. Burlington MA 01803

+1 (781) 739-2770

marketing@zappix.com

Zappix.com

© 2022 Zappix, Inc. All Rights Reserved. | Privacy | Terms of Use

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