www.gorgias.com
Open in
urlscan Pro
52.17.119.105
Public Scan
Submitted URL: http://www.gorgias.com/
Effective URL: https://www.gorgias.com/
Submission: On April 09 via api from US — Scanned from DE
Effective URL: https://www.gorgias.com/
Submission: On April 09 via api from US — Scanned from DE
Form analysis
1 forms found in the DOMName: wf-form-Footer-Email-Form — GET
<form id="wf-form-Footer-Email-Form" name="wf-form-Footer-Email-Form" data-name="Footer Email Form" method="get" class="form-13" data-wf-page-id="6380797bf20011451909aff2" data-wf-element-id="cd13549f-e017-3077-19c1-9b8853c8be03"
aria-label="Footer Email Form"><input class="footer-form-input w-input" maxlength="256" name="email-2" data-name="Email 2" placeholder="Email Address" type="email" id="email-2" required=""><input type="submit" data-wait=""
class="footer-form-btn hidden w-button" value="">
<div class="html-embed-21 w-embed"><button type="submit" style="position: relative; padding: 10px 20px;" class="footer-form-btn">
<svg width="14" height="13" viewBox="0 0 14 13" fill="none" xmlns="http://www.w3.org/2000/svg" style="position: absolute; top: 50%; left: 50%; transform: translate(-50%, -50%);">
<path d="M8.09064 12.4028L7.10627 11.4312L11.1588 7.37868H0.663086V5.97243H11.1588L7.10627 1.93266L8.09064 0.948287L13.8179 6.67556L8.09064 12.4028Z" fill="black"></path>
</svg>
</button></div>
</form>
Text Content
Product tour Product Gorgias Helpdesk All-in-one support inbox to respond to shoppers Gorgias Automate Instant resolutions for happier customers and a happier team Gorgias Convert Grow website conversion rate with an intelligent revenue generation toolkit Capabilities Omnichannel Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do Artificial Intelligence Lightspeed AI features to get more done in a fraction of the time Statistics Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do App Store All your favorite apps, connected to Gorgias Ecommerce platforms Shopify Gorgias Automate BigCommerce Magento WooCommerce SEE GORGIAS IN ACTION Take the Tour ↗︎ Centralize 1:1 interactions Email Social media Live chat Voice SMS (New!) AUTOMATE YOUR WORK Rules Automate with precision Self-service Intents & sentiment detection Macros Respond faster Automation add-on Respond faster Flows Respond faster EMPOWER SUPPORT TEAMS Order management Customer Sidebar Multi-Stores Views MEASURE & IMPROVE Revenue Statistics Know your bottom line Live Statistics Monitor performance in real time Satisfaction survey Keep your customers happy Support performance Your control center PLATFORMS Shopify Magento BigCommerce New OVERVIEW Product overview Machine learning & A.I. Customer stories Pricing Partners App partners Become a Tech Partner Build an app Browse the App Store Refer a customer Agency partner Become a Agency Partner Find a partner Agency Partner Portal Refer a client Tech Partners Build an integration Browse the App Store Developer Portal Agency partners Become a Agency Partner Find a partner Agency Partner Portal Resources Growth Blog CX Growth Playbook Ecommerce tools CS Benchmark report ROI calculator Success Customer stories Gorgias Academy Webinars Help center Gorgias Community Connection Roadmap App store Refer a friend Growth Blog CX Growth Playbook Ecommerce tools CS Benchmark report ROI calculator Success Customer stories Gorgias Academy Webinars Help center Gorgias Community Connection Roadmap App store Refer a friend Refer a client Log in Sign up free Book a Demo WOW SHOPPERS AND EMPOWER YOUR SUPPORT TEAM Offer retention-worthy support with the AI-fueled customer service solution for Shopify stores. Sign up freeBook a demo Join 14,302 merchants on the #1 Shopify helpdesk CUSTOMERS HAVE HIGH EXPECTATIONS. YOU CAN EXCEED THEM. Put ticket management on AI autopilot Leverage AI to prioritize, assign, and tag every single ticket the moment it hits your inbox. Become a well-oiled support machine without wasting hours each week sorting tickets by hand. Offer instant resolutions, not just instant answers Automatically process returns, send tracking info, generate discount codes, update subscriptions, and whatever else you need to fully resolve issues. No need for extra clicks or opening Shopify. Become an omni-available brand without spiking costs Provide responsive service on every channel, at every hour, for every question. No need to hire extra agents — you’ve got automation on your team. Harness customer insights for more personalized service Understand each customer’s order history, loyalty status, subscriptions, reviews, and more in convenient customer profiles. Everything your team needs to give a helpful, personalized answer on the first reply. Get up and running within one week Easily set up automations, connect your store and channels in 1 click, and reach inbox zero within 7 days. With hands-on support from our team of ecommerce experts along the way. “With Gorgias, my team is on top for the 3 most important months of the year; Father's Day, Black Friday, and Christmas.” Capucine Schahl Head of Ecommerce at Ekster “With Gorgias, my team is on top for the 3 most important months of the year; Father's Day, Black Friday, and Christmas.” Capucine Schahl Head of Ecommerce at Ekster “With Gorgias, my team is on top for the 3 most important months of the year; Father's Day, Black Friday, and Christmas.” Capucine Schahl Head of Ecommerce at Ekster “With Gorgias, my team is on top for the 3 most important months of the year; Father's Day, Black Friday, and Christmas.” Capucine Schahl Head of Ecommerce at Ekster “With Gorgias, my team is on top for the 3 most important months of the year; Father's Day, Black Friday, and Christmas.” Capucine Schahl Head of Ecommerce at Ekster “With Gorgias, my team is on top for the 3 most important months of the year; Father's Day, Black Friday, and Christmas.” Capucine Schahl Head of Ecommerce at Ekster “Monday used to be the hectic day. We were flooded with the influx of inquiries and we needed to keep up with everything. With Gorgias, shoppers get their answers solved, even outside of business hours.” Addison Debter Head of Customer Service “Having quick access to previous order info in the helpdesk is super convenient and helps us turn our support agents into sales people.” Ian Anderson Operations Manager “With Gorgias, my team is on top for the 3 most important months of the year; Father's Day, Black Friday, and Christmas.” Shauna Clearly Head of Ecommerce “Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.” Dave Szymaszek Head of Customer Experience DON’T JUST TAKE OUR WORD FOR IT... Having quick access to previous order info in the helpdesk is super convenient and helps us turn our support agents into sales people. Ian Anderson Operation Manager at mnml Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. Dave Szymaszek Head of Customer Experience at Marine Layer Monday used to be the hectic day. We were flooded with the influx of inquiries and we needed to keep up with everything. With Gorgias Automate, shoppers get their answers solved, even outside of business hours. Addison Debter Head of Customer Service at Kirby Allison Our peak seasons are Father's Day, Black Friday, and Christmas. With Gorgias Automate, my team is on top for the 3 most important months of the year; Father's Day, Black Friday, and Christmas. Shauna Clearly Head of Ecommerce at Ekster Having quick access to previous order info in the helpdesk is super convenient and helps us turn our support agents into sales people. Ian Anderson Operation Manager at mnml Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. Dave Szymaszek Head of Customer Experience at Marine Layer Monday used to be the hectic day. We were flooded with the influx of inquiries and we needed to keep up with everything. With Gorgias Automate, shoppers get their answers solved, even outside of business hours. Addison Debter Head of Customer Service at Kirby Allison Our peak seasons are Father's Day, Black Friday, and Christmas. With Gorgias Automate, my team is on top for the 3 most important months of the year; Father's Day, Black Friday, and Christmas. Shauna Clearly Head of Ecommerce at Ekster * * * * 4.4 632 reviews on Shopify App Store ACCOMPLISH MORE IN LESS TIME WITH AI Automatically triage queries, answer basic customer questions, tag tickets, and much more with AI that: * Provides consistent, reliable answers * Enhances chat, email, and more channels * Always offers a path to human support * Works under conditions you control Gorgias Customer: ↗︎ CONNECT 100+ ECOMMERCE TOOLS View customer data in the support ticket sidebar Streamline your work and boost cross-team collaboration Make updates in other tools without switching tabs BUILD YOUR IDEAL CX TOOLKIT WITH 5 DISTINCT TOOLS helpdesk One inbox for all your support conversations Manage customer support requests across all your channels, with robust reporting and AI to streamline your work. Learn more ↗︎ automate Smart AI and automation for instant resolutions Let automation handle basic questions across channels. Instant service, satisfied customers, and stress-free agents. Learn more ↗︎ convert Hyper-segmented on-site campaigns to boost sales Drive conversion rate by sharing hyper-targeted promotions, information, and other incentives in the flow of shopping. Learn more ↗︎ voice Enhance your team's efficiency with Gorgias Voice Add a human touch that can help your brand build trust and directly drive revenue by treating shoppers like VIPs. Learn more ↗︎ sms Support as mobile as your customers The easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go. Learn more ↗︎ CELEBRATED BY CUSTOMERS & INDUSTRY EXPERTS JOIN THE 14,302 BRANDS THAT USE GORGIAS EVERY DAY Sign up freeBook a demo Helping independent ecommerce brands provide an outstanding customer service experience. Get updates on Gorgias Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Privacy - Legal - Security PRODUCT + Shopify + WooCommerce + BigCommerce + Magento Support by PhoneLatest ReleasesSupport DocumentationDevelopersService StatusRoadmapPricing COMPARE ZendeskKustomerRe:amazeHelp ScoutFreshdeskGladlyFrontShopify Inbox RESOURCES Benchmark toolROI calculatorBlogCustomer StoriesApp storeRefer a FriendRefer a ClientHelp center COMPANY About GorgiasCareersSustainabilityMeet the teamPeople resourcesGorgias PartnersBecome a PartnerPartner Login Product + Shopify + Magento + BigCommerce Support by PhoneLatest ReleasesSupport DocumentationDevelopersService StatusRoadmapPricing Compare ZendeskKustomerRe:amazeHelp ScoutFreshdeskGladlyFrontShopify Inbox Resources Benchmark toolROI calculatorBlogCustomer StoriesApp storeRefer a FriendRefer a ClientHelp center Company About GorgiasCareersSustainabilityMeet the teamPeople resourcesGorgias PartnersBecome a PartnerPartner Login PrivacyLegalSecurity © gorgias.com Sign up freeBook a demo