go.workstep.com Open in urlscan Pro
104.196.179.44  Public Scan

Submitted URL: https://www.workstep.com/case-study-fortune-100-fb-company
Effective URL: https://go.workstep.com/customer-stories/fortune-100-food-and-beverage-company/
Submission: On July 06 via api from US — Scanned from DE

Form analysis 1 forms found in the DOM

POST https://forms.hsforms.com/submissions/v3/public/submit/formsnext/multipart/9102615/9d5319cb-8f10-4b4a-b31d-e2601a68e3b7

<form novalidate="" accept-charset="UTF-8" action="https://forms.hsforms.com/submissions/v3/public/submit/formsnext/multipart/9102615/9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" enctype="multipart/form-data" id="hsForm_9d5319cb-8f10-4b4a-b31d-e2601a68e3b7"
  method="POST" class="hs-form stacked hs-custom-style hs-form-private hsForm_9d5319cb-8f10-4b4a-b31d-e2601a68e3b7 hs-form-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7 hs-form-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7_8433acc6-0081-48aa-9842-77a82aaff4db"
  data-form-id="9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" data-portal-id="9102615" target="target_iframe_9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" data-reactid=".hbspt-forms-0" data-hs-cf-bound="true">
  <fieldset class="form-columns-1" data-reactid=".hbspt-forms-0.1:$0">
    <div class="hs_email hs-email hs-fieldtype-text field hs-form-field" data-reactid=".hbspt-forms-0.1:$0.1:$email"><label id="label-email-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" class="" placeholder="Enter your Email"
        for="email-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" data-reactid=".hbspt-forms-0.1:$0.1:$email.0"><span data-reactid=".hbspt-forms-0.1:$0.1:$email.0.0">Email</span><span class="hs-form-required"
          data-reactid=".hbspt-forms-0.1:$0.1:$email.0.1">*</span></label>
      <legend class="hs-field-desc" style="display:none;" data-reactid=".hbspt-forms-0.1:$0.1:$email.1"></legend>
      <div class="input" data-reactid=".hbspt-forms-0.1:$0.1:$email.$email"><input id="email-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" class="hs-input" type="email" name="email" required="" placeholder="" value="" autocomplete="email"
          data-reactid=".hbspt-forms-0.1:$0.1:$email.$email.0" inputmode="email"></div>
    </div>
  </fieldset>
  <fieldset class="form-columns-2" data-reactid=".hbspt-forms-0.1:$1">
    <div class="hs_firstname hs-firstname hs-fieldtype-text field hs-form-field" data-reactid=".hbspt-forms-0.1:$1.1:$firstname"><label id="label-firstname-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" class="" placeholder="Enter your First Name"
        for="firstname-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" data-reactid=".hbspt-forms-0.1:$1.1:$firstname.0"><span data-reactid=".hbspt-forms-0.1:$1.1:$firstname.0.0">First Name</span><span class="hs-form-required"
          data-reactid=".hbspt-forms-0.1:$1.1:$firstname.0.1">*</span></label>
      <legend class="hs-field-desc" style="display:none;" data-reactid=".hbspt-forms-0.1:$1.1:$firstname.1"></legend>
      <div class="input" data-reactid=".hbspt-forms-0.1:$1.1:$firstname.$firstname"><input id="firstname-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" class="hs-input" type="text" name="firstname" required="" value="" placeholder="" autocomplete="given-name"
          data-reactid=".hbspt-forms-0.1:$1.1:$firstname.$firstname.0" inputmode="text"></div>
    </div>
    <div class="hs_lastname hs-lastname hs-fieldtype-text field hs-form-field" data-reactid=".hbspt-forms-0.1:$1.1:$lastname"><label id="label-lastname-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" class="" placeholder="Enter your Last Name"
        for="lastname-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" data-reactid=".hbspt-forms-0.1:$1.1:$lastname.0"><span data-reactid=".hbspt-forms-0.1:$1.1:$lastname.0.0">Last Name</span><span class="hs-form-required"
          data-reactid=".hbspt-forms-0.1:$1.1:$lastname.0.1">*</span></label>
      <legend class="hs-field-desc" style="display:none;" data-reactid=".hbspt-forms-0.1:$1.1:$lastname.1"></legend>
      <div class="input" data-reactid=".hbspt-forms-0.1:$1.1:$lastname.$lastname"><input id="lastname-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" class="hs-input" type="text" name="lastname" required="" value="" placeholder="" autocomplete="family-name"
          data-reactid=".hbspt-forms-0.1:$1.1:$lastname.$lastname.0" inputmode="text"></div>
    </div>
  </fieldset>
  <fieldset class="form-columns-1" data-reactid=".hbspt-forms-0.1:$2">
    <div class="hs_your_title hs-your_title hs-fieldtype-text field hs-form-field" data-reactid=".hbspt-forms-0.1:$2.1:$your_title"><label id="label-your_title-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" class="" placeholder="Enter your Your Title"
        for="your_title-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" data-reactid=".hbspt-forms-0.1:$2.1:$your_title.0"><span data-reactid=".hbspt-forms-0.1:$2.1:$your_title.0.0">Your Title</span><span class="hs-form-required"
          data-reactid=".hbspt-forms-0.1:$2.1:$your_title.0.1">*</span></label>
      <legend class="hs-field-desc" style="display:none;" data-reactid=".hbspt-forms-0.1:$2.1:$your_title.1"></legend>
      <div class="input" data-reactid=".hbspt-forms-0.1:$2.1:$your_title.$your_title"><input id="your_title-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" class="hs-input" type="text" name="your_title" required="" value="" placeholder=""
          data-reactid=".hbspt-forms-0.1:$2.1:$your_title.$your_title.0" inputmode="text"></div>
    </div>
  </fieldset>
  <fieldset class="form-columns-1" data-reactid=".hbspt-forms-0.1:$3">
    <div class="hs_phone hs-phone hs-fieldtype-text field hs-form-field" data-reactid=".hbspt-forms-0.1:$3.1:$phone"><label id="label-phone-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" class="" placeholder="Enter your Phone Number"
        for="phone-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" data-reactid=".hbspt-forms-0.1:$3.1:$phone.0"><span data-reactid=".hbspt-forms-0.1:$3.1:$phone.0.0">Phone Number</span><span class="hs-form-required"
          data-reactid=".hbspt-forms-0.1:$3.1:$phone.0.1">*</span></label>
      <legend class="hs-field-desc" style="display:none;" data-reactid=".hbspt-forms-0.1:$3.1:$phone.1"></legend>
      <div class="input" data-reactid=".hbspt-forms-0.1:$3.1:$phone.$phone"><input id="phone-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" class="hs-input" type="tel" name="phone" required="" value="" placeholder="" autocomplete="tel"
          data-reactid=".hbspt-forms-0.1:$3.1:$phone.$phone.0" inputmode="tel"></div>
    </div>
  </fieldset>
  <fieldset class="form-columns-1" data-reactid=".hbspt-forms-0.1:$4">
    <div class="hs_company hs-company hs-fieldtype-text field hs-form-field" data-reactid=".hbspt-forms-0.1:$4.1:$company"><label id="label-company-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" class="" placeholder="Enter your Company Name"
        for="company-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" data-reactid=".hbspt-forms-0.1:$4.1:$company.0"><span data-reactid=".hbspt-forms-0.1:$4.1:$company.0.0">Company Name</span><span class="hs-form-required"
          data-reactid=".hbspt-forms-0.1:$4.1:$company.0.1">*</span></label>
      <legend class="hs-field-desc" style="display:none;" data-reactid=".hbspt-forms-0.1:$4.1:$company.1"></legend>
      <div class="input" data-reactid=".hbspt-forms-0.1:$4.1:$company.$company"><input id="company-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" class="hs-input" type="text" name="company" required="" value="" placeholder="" autocomplete="organization"
          data-reactid=".hbspt-forms-0.1:$4.1:$company.$company.0" inputmode="text"></div>
    </div>
  </fieldset>
  <fieldset class="form-columns-1" data-reactid=".hbspt-forms-0.1:$5">
    <div class="hs_numberofemployees hs-numberofemployees hs-fieldtype-number field hs-form-field" data-reactid=".hbspt-forms-0.1:$5.1:$numberofemployees"><label id="label-numberofemployees-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" class=""
        placeholder="Enter your Employee Count" for="numberofemployees-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" data-reactid=".hbspt-forms-0.1:$5.1:$numberofemployees.0"><span data-reactid=".hbspt-forms-0.1:$5.1:$numberofemployees.0.0">Employee
          Count</span></label>
      <legend class="hs-field-desc" style="display:none;" data-reactid=".hbspt-forms-0.1:$5.1:$numberofemployees.1"></legend>
      <div class="input" data-reactid=".hbspt-forms-0.1:$5.1:$numberofemployees.$numberofemployees"><input id="numberofemployees-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" class="hs-input" type="number" name="numberofemployees" value="" placeholder=""
          step="any" data-reactid=".hbspt-forms-0.1:$5.1:$numberofemployees.$numberofemployees.0" inputmode="tel"></div>
    </div>
  </fieldset>
  <fieldset class="form-columns-1" data-reactid=".hbspt-forms-0.1:$6">
    <div class="hs_hq_state__c hs-hq_state__c hs-fieldtype-select field hs-form-field" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c"><label id="label-hq_state__c-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" class="" placeholder="Enter your HQ State"
        for="hq_state__c-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.0"><span data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.0.0">HQ State</span></label>
      <legend class="hs-field-desc" style="display:none;" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.1"></legend>
      <div class="input" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c"><select id="hq_state__c-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" class="hs-input is-placeholder" name="hq_state__c"
          data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0">
          <option value="" disabled="" selected="" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.0">Please Select</option>
          <option value="" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$"></option>
          <option value="AL" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$AL">AL</option>
          <option value="AK" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$AK">AK</option>
          <option value="AZ" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$AZ">AZ</option>
          <option value="AR" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$AR">AR</option>
          <option value="CA" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$CA">CA</option>
          <option value="CZ" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$CZ">CZ</option>
          <option value="CO" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$CO">CO</option>
          <option value="CT" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$CT">CT</option>
          <option value="DE" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$DE">DE</option>
          <option value="DC" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$DC">DC</option>
          <option value="FL" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$FL">FL</option>
          <option value="GA" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$GA">GA</option>
          <option value="GU" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$GU">GU</option>
          <option value="HI" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$HI">HI</option>
          <option value="ID" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$ID">ID</option>
          <option value="IL" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$IL">IL</option>
          <option value="IN" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$IN">IN</option>
          <option value="IA" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$IA">IA</option>
          <option value="KS" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$KS">KS</option>
          <option value="KY" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$KY">KY</option>
          <option value="LA" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$LA">LA</option>
          <option value="ME" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$ME">ME</option>
          <option value="MD" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$MD">MD</option>
          <option value="MA" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$MA">MA</option>
          <option value="MI" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$MI">MI</option>
          <option value="MN" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$MN">MN</option>
          <option value="MS" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$MS">MS</option>
          <option value="MO" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$MO">MO</option>
          <option value="MT" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$MT">MT</option>
          <option value="NE" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$NE">NE</option>
          <option value="NV" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$NV">NV</option>
          <option value="NH" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$NH">NH</option>
          <option value="NJ" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$NJ">NJ</option>
          <option value="NM" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$NM">NM</option>
          <option value="NY" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$NY">NY</option>
          <option value="NC" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$NC">NC</option>
          <option value="ND" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$ND">ND</option>
          <option value="OH" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$OH">OH</option>
          <option value="OK" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$OK">OK</option>
          <option value="OR" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$OR">OR</option>
          <option value="PA" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$PA">PA</option>
          <option value="PR" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$PR">PR</option>
          <option value="RI" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$RI">RI</option>
          <option value="SC" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$SC">SC</option>
          <option value="SD" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$SD">SD</option>
          <option value="TN" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$TN">TN</option>
          <option value="TX" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$TX">TX</option>
          <option value="UT" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$UT">UT</option>
          <option value="VT" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$VT">VT</option>
          <option value="VI" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$VI">VI</option>
          <option value="VA" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$VA">VA</option>
          <option value="WA" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$WA">WA</option>
          <option value="WV" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$WV">WV</option>
          <option value="WI" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$WI">WI</option>
          <option value="WY" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$WY">WY</option>
          <option value="International" data-reactid=".hbspt-forms-0.1:$6.1:$hq_state__c.$hq_state__c.0.1:$International">International</option>
        </select></div>
    </div>
  </fieldset>
  <fieldset class="form-columns-1" data-reactid=".hbspt-forms-0.1:$7">
    <div class="hs_product_interest hs-product_interest hs-fieldtype-select field hs-form-field" style="display:none;" data-reactid=".hbspt-forms-0.1:$7.1:$product_interest"><label id="label-product_interest-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7"
        class="" placeholder="Enter your Product interest" for="product_interest-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" data-reactid=".hbspt-forms-0.1:$7.1:$product_interest.0"><span data-reactid=".hbspt-forms-0.1:$7.1:$product_interest.0.0">Product
          interest</span></label>
      <legend class="hs-field-desc" style="display:none;" data-reactid=".hbspt-forms-0.1:$7.1:$product_interest.1"></legend>
      <div class="input" data-reactid=".hbspt-forms-0.1:$7.1:$product_interest.$product_interest"><input name="product_interest" class="hs-input" type="hidden" value="Hire &amp; Retain"
          data-reactid=".hbspt-forms-0.1:$7.1:$product_interest.$product_interest.0"></div>
    </div>
  </fieldset>
  <fieldset class="form-columns-1" data-reactid=".hbspt-forms-0.1:$8">
    <div class="hs_leadsource hs-leadsource hs-fieldtype-select field hs-form-field" style="display:none;" data-reactid=".hbspt-forms-0.1:$8.1:$leadsource"><label id="label-leadsource-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" class=""
        placeholder="Enter your Lead source" for="leadsource-9d5319cb-8f10-4b4a-b31d-e2601a68e3b7" data-reactid=".hbspt-forms-0.1:$8.1:$leadsource.0"><span data-reactid=".hbspt-forms-0.1:$8.1:$leadsource.0.0">Lead source</span></label>
      <legend class="hs-field-desc" style="display:none;" data-reactid=".hbspt-forms-0.1:$8.1:$leadsource.1"></legend>
      <div class="input" data-reactid=".hbspt-forms-0.1:$8.1:$leadsource.$leadsource"><input name="leadsource" class="hs-input" type="hidden" value="Inbound" data-reactid=".hbspt-forms-0.1:$8.1:$leadsource.$leadsource.0"></div>
    </div>
  </fieldset>
  <fieldset class="form-columns-1" data-reactid=".hbspt-forms-0.1:$9">
    <div class="hs_mql hs-mql hs-fieldtype-booleancheckbox field hs-form-field" style="display:none;" data-reactid=".hbspt-forms-0.1:$9.1:$mql">
      <legend class="hs-field-desc" style="display:none;" data-reactid=".hbspt-forms-0.1:$9.1:$mql.1"></legend>
      <div class="input" data-reactid=".hbspt-forms-0.1:$9.1:$mql.$mql"><input name="mql" class="hs-input" type="hidden" value="true" data-reactid=".hbspt-forms-0.1:$9.1:$mql.$mql.0"></div>
    </div>
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CASE STUDY


FORTUNE 100 FOOD & BEVERAGE COMPANY

REAL-TIME FEEDBACK AT SCALE DRIVES 29% REDUCTION IN NEW HIRE TURNOVER



STAFFING NEEDS

Over 150,000 employees worldwide

Retention focus on frontline employees during their first year

Most challenging roles to retain include Warehouse and CDL Drivers

THE WORKSTEP IMPACT

Fast to Deploy: 18 days from pilot launch to first actionable insights shared

Scalable: 2,000+ new employees engaged per month

Impactful: $1.4M in cost-of-turnover savings in just the second quarter as
partners


A FOOD AND BEVERAGE LEADER

The company in this case study is one of the world leaders in the production and
distribution of food and beverage products.

To keep their supply chain humming, the company operates production facilities
across the United States, which employ machine operators, warehouse workers,
drivers, and merchandisers, among other crucial non-exempt roles.


ENGAGING WITH WORKSTEP

What brought the company to WorkStep initially was that they had noticed
consistent gaps between their frontline employee retention rates across regions,
subregions, roles, and facilities. The hope was that implementing a retention
management system that could tie to this retention data would help them uncover:
1) what is driving the differences in retention and 2) what are the most
impactful steps that could be taken to lift retention in those areas that are
consistently struggling.

Within an organization the size of the company in question, before any sort of
kick off, WorkStep and the company needed to align on how to sync data between
the company’s corporate systems and WorkStep, as well as clearly define
stakeholders and data access permissions. Because WorkStep’s Retain platform was
built for scale, this step of the process took only a couple weeks, and insights
started generating almost immediately.

During the initial pilot, early feedback began to uncover insights and actions
at the region and role-level. As time went on and the roll out continued, the
company was able to analyze trends at more granular levels of their employee
population – for example, specific role types within specific buildings. One
high-level finding was that their regions with the highest retention levels were
those outperforming on teamwork and expectation alignment. These insights
created clear focus in regard to how to bring the lower performing regions into
alignment.

Looking at the second full quarter of the partnership compared to the first, new
hire turnover rates reduced by 29%, which drove millions in cost savings.


GROWING THE PARTNERSHIP

Having achieved success in bringing increased visibility to headquarters, the
next step was to empower on-site teams to access and act on their feedback
directly. To do this, WorkStep worked in lock step with the organization’s IT
team to refine user management, customize onboarding experience, and accelerate
adoption.

Beyond those immediate steps, due to the frontline workforce’s high level of
engagement, the two teams have continued to iterate on and grow the feedback
system to capture more rich information to empower frontline managers and key
decision makers.

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