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TECHNOLOGY SAFETY

Exploring technology in the context of intimate partner violence, sexual
assault, and violence against women


HOME

Managed by the Safety Net Project at the National Network to End Domestic
Violence (NNEDV), this blog explores the intersection between technology,
intimate partner violence, sexual assault, and violence against women.


TECHNOLOGY SAFETY

 * Home/
 * Technology Summit/
    * Tech Summit Home
    * 2021 Agenda

 * Safety Net Apps/
 * Resources/
    * Confidentiality Toolkit
    * Agency Use Toolkit
    * Legal Systems Toolkit
    * Judicial Toolkit
    * Digital Services Toolkit
    * App Safety Center
    * Survivor Toolkit

 * NNEDV.org/
 * COVID-19/
 * QUICK EXIT/



--------------------------------------------------------------------------------

Looking for COVID-19 related information? Check out our COVID-19 Resources.

Are you a survivor looking for information on technology safety? Check out our
Survivor Toolkit.

--------------------------------------------------------------------------------


EXCITING NEWS!
VIRTUAL TECHNOLOGY SUMMIT IS BACK



The annual Tech Summit brings together critical and timely information to
increase the knowledge and skills of those working with survivors to enhance our
work to respond to technology abuse, support survivors in their use of tech, and
harness tech to improve services. Content will focus on an array of relevant and
emerging issues at the intersection of technology, privacy, confidentiality, and
innovation, as it relates to safety and abuse.

For more information and to register, please visit our Tech Summit page.

--------------------------------------------------------------------------------

April 13, 2021


INCREASING AWARENESS OF TECH ABUSE AND THE IMPORTANCE OF PRIVACY

April 13, 2021/ Shalini Batra

Safety Net recently participated in some efforts to raise awareness about the
complexities of technology abuse and the importance of privacy for survivors. In
a podcast for Coda Currents, Erica Olsen shared examples of how technology is
often misused as a tactic of abuse.

 Toby Shulruff also talked with Consumer Reports about devices and privacy
settings. The resulting article includes some helpful pointers for survivors who
are looking to minimize privacy and safety risks with their tech. It also breaks
down several steps to increase privacy and minimize the possibility of abuse,
including:

 * email accounts

 * social media accounts

 * ride-hailing apps (Uber, Lyft)

 * streaming media (Netflix, Uber)

 * bank and credit card sites, cable, phone, and utility companies,

 * and computer and mobile device passwords.

For additional information read the full article, How to Shut Stalkers Out of
Your Tech, and share with anyone who may be concerned about their privacy. In
addition, for a deeper dive into maintaining control over your information,
check out theirSecurity Planner Tool that they revised last year with Safety
Net’s input.

 

April 13, 2021/ Shalini Batra/



SHALINI BATRA




March 12, 2021


CAN I GET A VACCINE AND KEEP MY INFORMATION PRIVATE?

March 12, 2021/ C Streett

A photograph of a COVID-19 vaccine vial and syringe.

Vaccines are top of mind for so many of us these days. When will I be able to
get one? When will my family and friends get theirs?

One question that many survivors are also asking is, how can I get a COVID-19
vaccine and make sure my location information stays private? While state and
territory immunization registries have been around for many years, the COVID-19
pandemic has brought them to the forefront, as local governments work to
coordinate vaccine distribution. Check out Safety Net’s new resource Vaccine
Registries & Survivor Privacy for detailed information about how vaccine
registries work and the privacy options that are available.

March 12, 2021/ C Streett/
Resources
COVID-19



C STREETT




January 28, 2021


SAFETY, PRIVACY, SECURITY, & ACCESS: FOUR PILLARS OF CONSUMER AND SURVIVOR
WELLBEING

January 28, 2021/ Rachel Gibson

Stalking Awareness Month Graphic

As we commemorate National Stalking Awareness Month and Data Privacy Day today,
we recognize four pillars to ensuring both consumer and survivor well-being:
Safety, Privacy, Security, and Access. These pillars are the foundation that
guides our work every day in helping to safeguard technology safety for all.
While all of these go hand-in-hand, we’ll look at each one below. 

 Safety: In today’s digital age, survivors have an exhausting list of
considerations to protect their information and their safety. Whether protecting
location, online activity, home, and work addresses, or children’s whereabouts,
so much of this is critical for a survivor’s safety. Survivors have a right to
technology and shouldn’t have to choose between staying safe and using a device
or platform. Many people rely on the internet to shop, look for jobs, search for
resources, maybe even conduct business as part of their livelihood. Strong
privacy and security policies and settings, along with access to technology,
help keep all of us safe.   

 Privacy: Today is Data Privacy Day, but survivors and consumers alike always
have a need for privacy. Whether a person wants to make sure that their accounts
are private from the prying eyes of family members or future employers, or
survivors of stalking who need to know the platforms they use do not share
information with others, privacy benefits everyone. Strong privacy policies,
settings, and protections mean that survivors and consumers can have one more
way to take back control over their digital lives.

Security: Having a secure way to communicate with trusted individuals, seek
online resources or help, or have a place to store legal, health, or other
personal documents is incredibly important. As consumers, we share our
information when using online spaces, services, and apps and hope that it
remains secure. Strong security measures help ensure that personal information
does not get into the wrong hands. 

 Access: Building a platform that is intentional in centering the needs of
survivors and consumers means considering the accessibility needs of those who
live with disabilities, speak another language, or have culturally-specific
privacy and safety needs. Built from these perspectives, technology can be used
by as many survivors and consumers as possible. Accessibility barriers that keep
survivors from getting assistance can be a significant safety risk. Making sure
that we have accessible products, platforms, and technologies should be a core
tenet of our work.



Building and using technology with all this in mind can be challenging. For
survivors, it can be exhausting and terrifying. Fortunately, more and more
online platforms and services are building in End-to-End (E2E) Encryption as the
default functionality to protect the privacy and security of users and their
data. We’re always happy to see these announcements and even more thrilled when
the platform has clearly also considered safety and accessibility!

E2E Encryption can be a little hard to understand, but it’s a really important
feature to ensure privacy – and if you’re a victim service provider, to protect
confidentiality. Safety Net worked with the Internet Society on a new resource
to help survivors and service providers understand E2E Encryption more. Whether
you’re a technology start-up, a victim service provider, or a survivor –
understanding and using E2E encryption can be an important step to prioritizing
safety, privacy, security, and ensuring access.

These four pillars guide us in this work and allow survivors and consumers the
ability to harness the power to remain online in a safe and meaningful way.

January 28, 2021/ Rachel Gibson/
Current Events, NNEDV News, Resources
stalking, Stalking Awareness Month, data privacy day



RACHEL GIBSON




January 12, 2021


NNEDV JOINS COMMUNITIES AGAINST RIDER SURVEILLANCE COALITION TO HELP ENSURE
SURVIVOR PRIVACY

January 12, 2021/ C Streett

The Safety Net Team at the National Network to End Domestic Violence (NNEDV)
recently joined the Communities Against Rider Surveillance (CARS) coalition to
help ensure the privacy and safety of survivors are centered as cities across
the country consider using Mobility Data Specification (MDS).  MDS is a system
developed to help governments and regulators manage the shared mobility
industry, that includes bikeshares, scootershares, and rideshares, and
eventually other forms of connected transportation. The CARS coalition is a
group of concerned citizens, privacy and civil liberties advocates, and
transportation innovators committed to making city streets safer and more
manageable while protecting rider privacy. As technologies like MDS emerge that
allow local governments to track and direct people’s personal movements, CARS is
working to ensure that riders maintain privacy and choice in the trips they
take. We join the coalition in asking cities to engage with survivors and other
local residents in a public dialogue before implementing vehicle tracking
programs that could threaten rider privacy, and to be transparent about how they
use, share, and secure location data. To learn more about how MDS impacts
survivor privacy, check out our new resource: Scooters, Rideshares, and Taxis:
Is Your Ride Private? Mobility Data Specification (MDS) and its Impact on Victim
Safety. To learn more about Safety Net’s work with CARS, reach out to us at
safetynet@nnedv.org, and to learn more about the coalition, including the status
of MDS in your area, please contact CARS Member Outreach at
keeley@stopridersurveillance.com.

January 12, 2021/ C Streett/



C STREETT




January 05, 2021


2020: WHEN WORK SHIFTS, OUR CORE VALUES REMAIN

January 05, 2021/ Rachel Gibson

Screenshot Safety Net year in review image

This year we all experienced unprecedented changes in how we do our work due to
COVID-19. While quarantining at home or navigating essential work safely, we all
had to quickly shift to adapt to the needs of survivors, learning new
technologies, and understanding the risks and challenges with the pandemic.
Simultaneously, we witnessed a social reckoning with the call to action to
center Black and Brown lives in this country and the rights of victims and
survivors.

With all that was going on, in the chaos of switching to full remote work, we
worked diligently to respond to the needs of the field with timely information
ranging from webinars, handouts, technical assistance, and adjusting our Tech
Summit to a virtual space. As 2020 ends, with so much to mourn, we also
celebrate the successes of this year, while still focusing on how to improve our
training, technical assistance, and services. We could not have done this work
without our generous sponsors and funders and the dedication from the field to
continue to put emphasis on survivor-centered practices.

We share with you some of the highlights from 2020 and hope that as we end this
year, we remember our core values and hold a refreshed sense of advocacy. We are
also in awe of the sheer determination we witnessed from programs across the
country to meet the needs of survivors, regardless of what challenges the year
brought. We hope that all of you take a moment to look at your accomplishments
too because despite how the year has been, they are there and they are
important.  

1. We Trained, We Saw, We Conquered- This year we provided 75 trainings for all
types of service providers. At the beginning of the year, our COVID-19 rapid
response focused on Working Remotely During a Public Health Crisis, FAQ’s on
Confidentiality & COVID-19, and helping programs to assess the benefits and
risks of technology. This was especially important as we saw an increase in
survivors using tech to communicate with services and their loved ones. We
developed content on contact tracing, working with older adult survivors and
survivors with disabilities who are using technology, and voter registration. In
total, we have trained over 11,902 advocates, law enforcement, legal
professionals, and other service providers this year. Even though most of our
training was conducted from our homes, we were still able to provide training
for advocates in many countries including Tribal communities, almost all 56
states, and territories, and even virtually trained abroad in places like
Taiwan, Italy, Afghanistan, and more.

All of the Countries, States and Territories The Safety Net Team Trained this
year

2. Answering Difficult Questions: We always get a lot of requests for technical
assistance (TA), but this year we received more TA than ever. We provided TA on
complex technology-facilitated abuse, how to set up remote services,
confidentiality and working remotely, helping survivors vote safely,
technologists looking to create products, apps, software; and the list goes on.
We provided close to 500 hours of technical assistance this year. Understanding
the ins and outs of technology, confidentiality, and service provision can be
complex and we are always willing to help programs as they work with survivors
to understand these nuances.

3. Tech Summit Goes Virtual: It’s one thing to provide guidance on how to
conduct a virtual event, it’s another to put it into practice. We hosted our
annual Tech Summit, taking a 3-day in-person conference and made it a 5-day
virtual event. We had close to 750 people register to attend and to receive
recordings of the training. We worked to ensure that even though we were
virtual, the sessions were engaging and informative. Though we ran into a few
technical difficulties, we learned from them, and are excited to come back next
year, whether virtual or in-person. Our Tips for Hosting a Virtual Event Guide
has more information to help you as you plan a virtual event.


LOOKING AHEAD

As we move into 2021, we continue to keep the needs of the field and survivors
at the heart of what we do. We are looking to ensure that our content is always
timely and relevant, factoring in the unique needs many communities have, and
the ways that access to technology is still a barrier for many survivors.

We know that confidentiality, the digital divide, providing remote and digital
services, and transformative justice in technology are all topics we want to
explore more and incorporate into our training, materials, webinars, and how we
do this work.

We are grateful every day for the amazing ways we get to support programs,
technologists, service providers, and survivors. We know that this year has been
complicated, exhausting, and has really shifted our collective thinking in how
survivors reach out to services, how programs communicate, and all of the
in-between.

We are hopeful as we go into the new year, knowing that we will bring our same
core values to center the voices of survivors, empowering survivors in their
technology use, and supporting programs as we all work to end violence for all.

Check out our infographic to learn more about how we did our work this year!
Read more about NNEDV’s reflections on 2020.

January 05, 2021/ Rachel Gibson/ 1 Comment
NNEDV News, Safety Net News
Year in Review, 2020



RACHEL GIBSON




December 09, 2020


ADVOCACY WORKS! TECH PLATFORM, GRUVEO, MAKES PRIVACY & SAFETY UPDATES

December 09, 2020/ Elaina Roberts

Here’s proof that advocacy works! The technology company, Gruveo, a video
telecommunications platform, just implemented a “purge” option for agencies
using their service. It took some time, but we asked for additional
functionality that increases privacy and safety options and we got it. Being
able to purge video telecommunication logs is huge when it comes to keeping
survivor information secure and private when providing direct services. Read
more about Gruveo’s most recent updates. For more on platforms, digital
services, and safety/privacy considerations, see our Digital Services Toolkit.
  

 

December 09, 2020/ Elaina Roberts/



ELAINA ROBERTS




October 02, 2020


SO, YOU WANT TO HOST A VIRTUAL EVENT?

October 02, 2020/ Rachel Gibson

Like many of you, with changes to grants, work, and life during the pandemic, we
had to pivot and change how we provided services. This included how we planned
and organized our annual Technology Summit. This event provides guidance and
best practices to the field around the intersections of tech safety and intimate
partner violence, and this time was no different besides being virtual.

 We have held many webinars over the years, but replicating an annual 3-day,
in-person event all on the inter-webs was a different undertaking. Overall, our
first virtual Summit was a success and we reached many more people than we could
have fit into a ballroom. But, being honest, there were also some tough moments
in the background while planning and holding the event. There were laughs, there
were tears, excitement, and exhaustion.

 Our priorities for accessibility and equity are paramount to our work. We
believe that when you create spaces for those at the margins, everyone succeeds.
This meant we needed to ensure that the American Sign Language interpreters and
closed captions were accurate, that presentations were understandable, and that
materials were translated. While we succeeded in some ways, there is much to
learn and always room to be better. That’s the thing about advocacy, allyship,
and doing this work; you never arrive. This is a constant journey of growing,
making mistakes, and doing better. And since we see this as a journey we’re all
in together, we wanted to share some of our lessons from the virtual event space
to hopefully help with anything you may be planning. We created a new resource,
Tips for Hosting a Virtual Event , to do just that and we hope it’s helpful to
your planning process.

One similarity between virtual and in-person is that at the end of the day, the
presenters and the audience – the people – are what is really important and make
the event great. Audace’s fun and innovative ways of presenting made up for not
being in person. Shalini’s dedication to each participant, answering questions
and emails around the clock, demonstrated the commitment to each participant.
Corbin’s dynamic presentation with Lish (who knew confidentiality could be
engaging?). Elaina and Toby helping to proof documents, provide in-webinar
support, and then doing amazing presentations. Rachel’s great MC’ing skills,
leadership on accessibility, and managing our interpretation needs. And all of
Erica’s leadership, helping keep this ship afloat, while also providing support
to each team member, jumping in to answer emails, and working with our funders.
We also had several NNEDV staff who assisted all week long. Kelly, Ashley,
Robin, and Teresa all played roles to help manage the Spanish interpreter, the
ASL interpreter, the Zoom set-ups, and the closed captioner. Each person was
integral. Our Virtual Tech Summit could not have been done without each person’s
collective vision and dedication to the success of this conference.

We also celebrated Safety Net’s 20th Anniversary, and while we have come a long
way since Cindy was providing trainings on fax machines and beepers, we still
have more work to do. We know that the next 20 years will see us evolve, grow,
and reach new levels, always grounded in our core tech safety principle of being
survivor-centered.

 Would we do this again? Probably not. Just kidding! This was a tremendous
learning process, but we know that with any great event, comes great
responsibility. We have a responsibility to our team, our funders, and, most
importantly, to you, the programs that work with survivors each day. We take
this responsibility seriously and we work each year to make it the best we can.
Whether in person or virtual, it’s always better, more accessible, more
inclusive, and always centers the voices of survivors every step of the way.

 In peace and tech safety,

The Safety Net Team or Dream Team (whichever you prefer)

(Audace, Corbin Elaina, Erica, Rachel, Shalini and Toby)

October 02, 2020/ Rachel Gibson/



RACHEL GIBSON




September 16, 2020


VOTING SAFELY IN THE 2020 ELECTION

September 16, 2020/ C Streett

This year has proven to be a year like none other. The COVID-19 pandemic has
touched every facet of our lives and survivors have faced unprecedented hurdles.
Participation in the 2020 general election will be no different. 

Voting is a fundamental right and civic participation is an essential key to
maintaining the health of a democracy. At the same time, it is crucial that
barriers to voting are eliminated and safety and privacy are always ensured.
There are many things for survivors to consider. These range from figuring out
how to juggle work and child care,  to protecting their health when casting a
ballot in person , to safety plan so that they are able to cast their ballot
without the abuser escalating their behaviors,  and to understanding voting
requirements in their state or territory and how those processes may impact
their privacy and safety.

Voter registration privacy (or the lack thereof) differs across states and
territories. Some allow people to check their voter registration status online,
which sometimes includes their current address. (A list of state-specific links
to check your voter status can be accessed at vote.org – you can look up your
registration without sharing your personal information with the vote.org
website, just keep scrolling down past the welcome and you’ll see a list of
specific states. You can use this tool to check that you’re registered
correctly, and you can also use it to see what someone else could learn about
you if they know some of your basic information already.)

For many survivors of domestic violence, sexual assault, stalking, or
trafficking, privacy is inextricably connected to safety. Physical safety,
emotional safety, economic safety; the list goes on. And it’s important to
remember that privacy can be just as important to survivors who are still
connected to their abuser as it is for those who have successfully fled.

With all this in mind, we have updated our Voting & Survivor Privacy resource
that takes a deeper dive into the topics above, including information about
voter registration privacy, online voter registration, automatic voter
registration, and a new section on voting safely and privately. Read through the
resource and share it with survivors in your life, so they can get out and vote
in the upcoming election and beyond!

September 16, 2020/ C Streett/
Current Events, Resources
voting, elections



C STREETT




July 14, 2020


JOIN US FOR VIRTUAL TECHNOLOGY SUMMIT 2020!!

July 14, 2020/ Erica Olsen

Meet us on the interwebs!! The Safety Net Project at the National Network to End
Domestic Violence invites you to join us for our Virtual Technology Summit!

When: Monday, August 3 –  Friday, August 7
Tech Summit Agenda

 This unique event – our 8th annual Summit, but first one held virtually -
focuses on the intersection of technology and abuse. We will explore some of the
ways technology is still evolving, including the dramatic increase in digital
services in the work to support survivors, growing concerns around online
privacy, and increasing detections of stalkerware during the pandemic. We’ll
also address online hate and gaming, teens and tech, privacy and confidentiality
during a public health crisis, and more.

Learn more and register!!

Thanks to our sponsors! Thank you to Facebook, a leading sponsor of our
technology safety work, and to The Allstate Foundation and Vodafone Americas
Foundation.

July 14, 2020/ Erica Olsen/



ERICA OLSEN




June 11, 2020


ALWAYS AN ADVOCATE FOR TECH SAFETY

June 11, 2020/ Erica Olsen

By: Cindy Southworth, outgoing NNEDV Executive Vice President and future Women’s
Safety Policy Manager at Facebook  

In the late nineties, I helped build and implement a national online library
focusing on violence against women and a statewide protection order database. In
both roles, I realized that while not much was intimidating to badass victim
advocates, many were uncomfortable with technology. Often, survivors seeking
help used more technology than their advocates, and sadly, abusers and
perpetrators were even more tech-savvy.

In July 2000, the Safety Net Technology Project was born when I presented a
national workshop to alert local advocates that abusers might soon begin
misusing technology to harm their partners. My colleagues and I covered analog
cordless phone security, cassette tape answering machines, and new monitoring
software (aka “net nannies”). The clipart was embarrassingly old school, but the
response from participants was sobering. The victim advocates shared stories of
abusive partners assaulting victims to get them to turn over email passwords and
misusing TTY machines to impersonate victims who are Deaf.

Upon hearing that technology was already being misused by controlling and
abusive partners, I realized that the movement needed a national initiative
addressing all forms of technology and the intersection with violence – and we
needed it yesterday. Leaders at the Pennsylvania Coalition Against Domestic
Violence were incredibly supportive as I continued my coalition work by day and
spent evenings and weekends  searching for the right place for the Safety Net
Project to land. In December 2001, I met with Lynn Rosenthal at the National
Network to End Domestic Violence (NNEDV) and described my fledgling project. She
had a relationship with the AOL Time Warner Foundation and, after countless
weekends writing grant applications and continuing to build the Safety Net
Project, AOL confirmed our seed money and I moved to Washington, DC – showing up
at the NNEDV offices with six boxes of technology curriculum and research. At
the time, NNEDV had only five staff; Team NNEDV has grown to almost 45 employees
today.

From 2002 – 2014, NNEDV grew, as did the Safety Net team. By the time I was
promoted to Executive Vice President in 2014, the Safety Net team was going
strong and led by Erica Olsen and Kaofeng Lee. Today, the team provides an
extraordinary amount of broad and intensive consultation, training, and analysis
every day. The work has always been led by the stated needs of survivors, their
advocates, and NNEDV’s member coalitions. The team covers topics impacting
survivors ranging from the Internet of Things (IoT), databases, privacy,
stalkerware, cybercrime, encryption, apps, and so much more. Starting in
February 2003, the team hosted a Training of Trainers for 10 years, then
transitioned to their annual Technology Summit that brings together advocates,
tech industry leaders, legal professionals, and practitioners from around the
country and world.

The team has also been working closely with Facebook, UN Women, and the Global
Network of Women’s Shelters to make sure that survivors anywhere can find vetted
helplines, and use a range of secure options, including phone, text, and chat,
to reach out for help and support. I look forward to continuing to work on these
initiatives in my new role at Facebook.

After 18 years at NNEDV and 20 years since I founded the Safety Net Technology
Project, I will be joining Facebook on July 13th as their Women’s Safety Policy
Manager.

When I began my work in the movement, I worked to end sexual and domestic
violence at local programs, universities, and coalitions in Pennsylvania and
Maine. I was the one who set up the first fax machine, then configured email for
all of the advocates. I brought my desktop computer into my graduate school
class and passed around the memory component to demystify technology back in
1996.

Founding the Safety Net Technology Project 20 years ago, and working at NNEDV
for 18 years have provided me with the opportunity to form alliances, reach
underserved communities, promote innovation, expand public awareness, inform
private sector solutions, and expand federal funding for countless survivors
across the nation. This work has meant the world to me, and in my new role at
Facebook, I will continue to be an advocate working to create a world free from
violence (online and offline) and I look forward to harnessing the reach of
Facebook to have an even greater impact.

Please do not hesitate to reach out to Erica Olsen, the Safety Net Director, and
her phenomenal colleagues on the Safety Net team: Toby, Corbin, Shalini, Audace,
Rachel, and Elaina, since they have had it all handled for many years. I know I
can’t want wait to reach out to them in my new role. (I think we have a video
call scheduled for July 13, right?)

The Team has been providing an incredible amount of support to the field during
the pandemic. In March 2020 alone, the Safety Net Team presented 14 webinars to
the field, training more than 5,000 advocates, and created 12 pandemic-specific
tip sheets and other resources. I couldn’t be prouder of the work of a project I
founded 20 years ago this summer.

I look forward to continuing to work with all of you – just in a different role.

For peace and safety,
Cindy

PS - To learn more about the most up-to-date Safety Net resources and
information…

http://techsafety.org/COVID19

http://nnedv.org/Coronavirus

http://techsafety.org/docusafe

June 11, 2020/ Erica Olsen/



ERICA OLSEN




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TECHNOLOGY SAFETY

Managed by the Safety Net Project at the National Network to End Domestic
Violence (NNEDV), this blog explores the intersection of technology and privacy
and intimate partner violence, sexual assault and violence against women. 


SAFETY CHECK!

If you think someone’s monitoring your devices, visit this website from a
computer, tablet, or smartphone that isn't being monitored.

QUICK EXIT

You can also exit quickly from this website and delete it from your browser
history. For more information about why, visit this page.


GET HELP NOW

See our list of National Helplines to talk to someone who can answer your
questions and support you.

 * National Domestic Violence Hotline at 1-800-799-7233, or by online chat.

 * National Sexual Assault Hotline at 1-800-656-4673, or by online chat.


GETTING IN TOUCH…

Contact Us


TECHSAFETY.ORG

Managed by the Safety Net Project at the National Network to End Domestic
Violence (NNEDV), this blog discusses technology, privacy, and safety in the
context of intimate partner violence, sexual assault, and violence against
women.


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This privacy policy explains the information/data we collect from you when you
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