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Frontpage » How to Tame “Superbias” and Address Workplace Issues Systemically


HOW TO TAME “SUPERBIAS” AND ADDRESS WORKPLACE ISSUES SYSTEMICALLY



February 9, 2023

Recent research shows systemic factors embedded in organizational cultures and
processes are the primary cause of critical workplace issues —
leaders failing to execute strategy, threats to employee mental health and
well-being, and a lack of belonging and inclusion. Yet, many of these issues are
still being addressed on the individual level. The author explains that
“superbias” is why organizations continue to invest in solutions that don’t work
and what leaders can do about it. These are ways organizations can tame
superbias. Diversify leadership to include employees with non-western cultural
backgrounds who focus on context and systems rather than individual problems.
Integrate contextual thinking into decision-making. Address stressors that
increase the probability of reverting to biases. Invite broad input and involve
employees who view organizational life and industry dynamics from different
perspectives. Appoint a systems champion whose role is to remind people how
important it is to take a systemic perspective. Developing a more balanced way
of thinking that considers both individual and systemic factors can help leaders
be more objective and compassionate and help organizations create effective
productivity systems that don’t burn out and alienate employees. 

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