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CHANGETHIS

 * ChangeThis
   
   KEY CUSTOMER EXPERIENCE METRICS TO MEASURE
   
   By Blake Morgan
   
   The right metrics are a powerful tool in proving the value of your CX efforts
   and why building and strengthening customer relationships matter to the
   bottom line.
   
   Categories: changethis
   
   
   April 19, 2023
   
   

 * ChangeThis
   
   TAKE YOUR VACATION! A MANIFESTO FOR KNOWLEDGE WORKERS
   
   By Maura Thomas
   
   In your quest toward productivity, for yourself or your company, don’t
   neglect the most important resources, which are neither time nor money, but
   body and mind.
   
   Categories: changethis
   
   
   April 12, 2023
   
   

 * ChangeThis
   
   MAKING A DIFFERENCE: FOUR LESSONS FOR CHANGEMAKERS
   
   By Paul Born
   
   By strategically uniting community assets—what is strong in a
   community—around a common agenda, leaders create the conditions for a
   breakthrough that heals the brokenness in their communities.
   
   Categories: changethis
   
   
   April 05, 2023
   
   

 * ChangeThis
   
   SPLITTING THE COOKIE: STRUCTURAL BIAS IN DIGITAL TECH
   
   By Meredith Broussard
   
   Building nonsexist, antiracist technology requires a different mindset and
   requires wrestling with complex social issues while also solving thorny
   technical challenges.
   
   Categories: changethis
   
   
   March 29, 2023
   
   

 * ChangeThis
   
   BREAKING FREE: THE ADVICE WOMEN GET
   
   By Jocelyn Davis
   
   Every problem is immediate and personal to somebody. The tips we women share
   in order to help one another with our immediate, personal problems are, I
   believe, every bit as worthwhile as the marches and rallies, petitions and
   phone banks.
   
   Categories: changethis
   
   
   March 22, 2023
   
   

 * ChangeThis
   
   DEMYSTIFYING GRIEF
   
   By Colin Campbell
   
   Most every society on earth has some form of public display of grief, some
   public ritual of mourning in which the griever shares their feelings of loss
   to their community. In order to process and integrate our incomprehensible
   loss, we need to share our pain, and have it be witnessed and acknowledged.
   
   Categories: changethis
   
   
   March 15, 2023
   
   

 * ChangeThis
   
   YOU'RE NOT BAD WITH MONEY
   
   By Scarlett Cochran
   
   When you shift your perspective to see money not as good or bad but as a tool
   to build the life you want, it’s easier to make decisions that align with
   your goals.
   
   Categories: changethis
   
   
   March 08, 2023
   
   

 * ChangeThis
   
   FIVE PILLARS FOR BUILDING ORGANIZATIONS THAT WORK FOR WOMEN
   
   By Carol J Geffner
   
   Organizations committed to advancing the rise of women leaders need to take a
   deep look at their employees’ need and to implement strategies that will make
   a noticeable difference in supporting women and their families.
   
   Categories: changethis
   
   
   March 01, 2023
   
   

 * ChangeThis
   
   UNSOLD: A MINDSET FOR SUCCESS IN SALES AND IN LIFE
   
   By Colin Coggins, Garrett Brown
   
   The Unsold Mindset empowers people to show up as the opposite of a
   stereotypical salesperson, and it’s not because of the conversations they
   have with their customers—it’s because of the conversations they have with
   themselves.
   
   Categories: changethis
   
   
   February 22, 2023
   
   

 * ChangeThis
   
   CULTURE AND CONFLICT
   
   By Henry Mintzberg
   
   Organizations with indistinct cultures are like people with indistinct
   personalities—they are more flesh and bones than heart and soul.
   
   Categories: changethis
   
   
   February 15, 2023
   
   

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The original idea behind ChangeThis came from Seth Godin, and was built in the
summer of 2004 by Amit Gupta, Catherine Hickey, Noah Weiss, Phoebe Espiritu, and
Michelle Sriwongtong. In the summer of 2005, ChangeThis was turned over to
800-CEO-READ. In addition to selling and writing about books, they kept
ChangeThis up and running as a standalone website for 14 years. In 2019,
800-CEO-READ became Porchlight, and we pulled ChangeThis together with the rest
of our editorial content under the website you see now. We remain committed to
the high-design quality and independent spirit of the original team that brought
ChangeThis into the world.

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