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Text Content

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Maine.gov

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MAINE DEPARTMENT OF HEALTH AND HUMAN SERVICES

 * Hotlines
 * Contact Us
 * Online Services
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OFFICE FOR FAMILY INDEPENDENCE

 * OFI Home
 * About Us »
   * Contact Us
   * Policies & Rules »
     * Proposed Rulemaking
     * Adopted Rulemaking
     * Emergency Rulemaking
     * DSER Adopted Rulemaking
     * DSER Emergency Rulemaking
     * DSER Proposed Rulemaking
   * Data & Reports
 * Programs & Services »
   * Child Support Services »
     * Make a Payment
     * Request an Order Review
     * Establish Paternity
     * Custodial Parents
     * Non-Custodial Parents
     * Employers
     * How to Use the Voice Response System
   * Temporary Assistance for Needy Families (TANF)
   * Higher Opportunity for Pathways to Employment (HOPE) »
     * Do I Qualify?
     * How Can Hope Help?
     * How Do I Apply?
     * For Current Participants
     * Forms & Documents
   * Food Supplement »
     * Food Supplement Employment and Training Program (FSET)
   * Health Care Assistance
   * General Assistance »
     * General Assistance Administrators
   * Disability Determination Services
   * Fraud Investigation and Recovery Unit
 * Applications & Forms

DHHS → Office for Family Independence

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Every Wednesday, OFI Eligibility Specialists that would normally staff the
statewide call queue will be dedicated to case processing to allow them to
process the large number of applications, renewals, and changes we receive.

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We help connect Maine families to benefits and services that foster health,
safety, resilience, and opportunity and help them to meet a wide variety of
needs. Our office is comprised of three divisions: Eligibility Services, Child
Support Services and Disability Determination Services.


CHILD SUPPORT SERVICES


FOOD SUPPLEMENT


MAINECARE


MORE PROGRAMS AND SERVICES


TEMPORARY CHANGES TO BENEFITS

In response to COVID-19, P.L. 116-159, and P.L. 116-260, the Office for Family
Independence has made a number of temporary changes to safety net programs
including Food Supplement, Temporary Assistance for Needy Families (TANF),
General Assistance, and MaineCare.

In the month of October, all SNAP households will receive the maximum benefit
allowed for their household size.  These supplements will be available on
October 8th.  Regular SNAP benefits will be issued from the 10th  through the
14th of the month, as they normally are.

If you are receiving unemployment benefits you may see an income type that says
“$300, TANF Other Income” on your letters from DHHS.  This income does count as
household income for TANF programs (TANF, PaS, HOPE), but does not count as
income on any Food Supplement or MaineCare benefits.

Read our Summary of Changes (PDF) last updated September 1, 2021.  This document
is also available in Arabic (PDF), Chinese (PDF), French (PDF), Khmer (PDF),
Somali (PDF), Spanish (PDF), Swahili (PDF), and Vietnamese (PDF).


CHILD TAX CREDIT:  DEADLINE TO SIGN UP IS NOVEMBER 15!

Don’t miss out on up to $300 per month, per child, through the new Child Tax
Credit. Your family is likely eligible, even if you don’t usually file taxes, or
earn little or no money. This will not affect other benefits. Sign up by
November 15 at GetCTC.org using an easy-to-use mobile-friendly tool which is in
English and Spanish.  Most families can complete it within about 15 minutes.


PANDEMIC EMERGENCY ASSISTANCE PAYMENT

Through funds made available by the American Rescue Plan Act (ARPA), on
September 16, 2021 a one-time cash payment was issued to each eligible Maine
child to assist with buying back-to-school supplies.  To be eligible the child
must be under age 18, and either:

 * received a Temporary Assistance for Needy Families (TANF) or Parents as
   Scholars (PaS) benefit in July 2021, or,
 * received a Supplemental Nutrition Assistance Program (SNAP) benefit and have
   household gross income below 133% of the Federal Poverty Level (FPL) in July
   2021.

Funds were issued onto existing Electronic Benefits Transfer (EBT) cards and can
be used to purchase clothing, shoes, backpacks, books, cleaning supplies, and
classroom supplies.


EMERGENCY RENTAL ASSISTANCE PROGRAM

If you are struggling to pay for rent and utilities, the Emergency Rental
Assistance Program could help. This program helps pay rent and utility costs for
eligible Maine renters. One application could cover rent you owe back to March
2020, three months of future rent, and some unpaid and current utility bills.
Learn more and apply here.


HOME ENERGY ASSISTANCE PROGRAM (HEAP)

The Home Energy Assistance Program (HEAP) helps qualified homeowners and renters
pay for heating costs.  Benefits include help paying for fuel and emergency fuel
delivery.  To learn more about how to apply for HEAP, please visit Maine
Housing's website here.


PROPERTY TAX FAIRNESS CREDIT

Did you know that in 2020 if you were a Maine resident, paid rent or property
taxes, and your income was not more than $67,000 for a married couple or $42,000
if you were single, you may be eligible for the refundable Maine Property Tax
Fairness Credit?  To learn more, visit
https://www.maine.gov/revenue/taxes/tax-relief-credits-programs/income-tax-credits/property-tax-fairness-credit. 
You can also call 211 or visit 211maine.org to get help filing your Maine tax
forms to claim this credit.


REGISTER TO VOTE

Voting is the right and responsibility of all citizens in Maine. Mainers have
the opportunity to determine who will be elected to a number of important
positions including State Legislature, U.S. Congress, U.S. Senate, and the
Presidency. Mainers can register to vote in-person before or on Election Day. 
Learn more about registering to vote




MORE RESOURCES

 * Child Services Client Portal
 * My Maine Connection
 * Information for MaineCare Members
 * Voter Registration Information
 * IRS Corona Virus Stimulus Information
 * Child Tax Credit Information


CREDIT





Copyright © 2021
All rights reserved.


INFORMATION


 * Site Policies
 * Maine.gov
 * DHHS Home
 * Sitemap




DHHS ADDRESS



Department of
Health and Human Services
109 Capitol Street
11 State House Station
Augusta, Maine 04333

Phone: (207) 287-3707
FAX: (207) 287-3005
TTY: Maine relay 711


ACCESSIBILITY & POLICY


 * Americans With Disabilities Act/Civil Rights Compliance
 * Language Access
 * Non-Discrimination Notice


MAINE BICENTENNIAL





ORIGINALTEXT


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