Submitted URL: https://www.support.ontrakeng.com/
Effective URL: http://178.128.194.123/Customer
Submission: On September 07 via automatic, source certstream-suspicious

Summary

This website contacted 2 IPs in 2 countries across 1 domains to perform 5 HTTP transactions. The main IP is 178.128.194.123, located in Frankfurt am Main, Germany and belongs to DIGITALOCEAN-ASN, US. The main domain is 178.128.194.123.
This is the only time 178.128.194.123 was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 101.0.116.204 55803 (HOSTOPIA-...)
5 178.128.194.123 14061 (DIGITALOC...)
5 2
Apex Domain
Subdomains
Transfer
1 ontrakeng.com
www.support.ontrakeng.com
237 B
5 1
Domain Requested by
1 www.support.ontrakeng.com 1 redirects
5 1

This site contains links to these domains. Also see Links.

Domain
simple-help.com
Subject Issuer Validity Valid

This page contains 1 frames:

Primary Page: http://178.128.194.123/Customer
Frame ID: 04DF3AFC0E61D01028A16C05C3E8B652
Requests: 6 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://www.support.ontrakeng.com/ HTTP 301
    http://178.128.194.123/Customer Page URL

Page Statistics

5
Requests

0 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

2
IPs

2
Countries

90 kB
Transfer

89 kB
Size

0
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://www.support.ontrakeng.com/ HTTP 301
    http://178.128.194.123/Customer Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

5 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Customer
178.128.194.123/
Redirect Chain
  • https://www.support.ontrakeng.com/
  • http://178.128.194.123/Customer
987 B
1 KB
Document
General
Full URL
http://178.128.194.123/Customer
Protocol
HTTP/1.1
Server
178.128.194.123 Frankfurt am Main, Germany, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
ot.remote
Software
SimpleHelp/SSuite-5-1-20190527-165048 /
Resource Hash
f82c66201c78fac8fe85e10db69023b7cba2843d58b8359a528d310f0dfbbfb8

Request headers

Host
178.128.194.123
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Encoding
gzip, deflate
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Type
text/html; charset=utf-8
Content-Length
987
Last-Modified
Mon, 27 May 2019 15:50:59 GMT
Pragma
private
Cache-Control
private, must-revalidate
Server
SimpleHelp/SSuite-5-1-20190527-165048

Redirect headers

status
301
content-type
text/html
content-length
706
date
Mon, 07 Sep 2020 19:06:27 GMT
server
LiteSpeed
location
http://178.128.194.123/Customer
vary
User-Agent
alt-svc
quic=":443"; ma=2592000; v="43,46", h3-Q043=":443"; ma=2592000, h3-Q046=":443"; ma=2592000, h3-Q050=":443"; ma=2592000, h3-25=":443"; ma=2592000, h3-27=":443"; ma=2592000
sh.css
178.128.194.123/
2 KB
2 KB
Stylesheet
General
Full URL
http://178.128.194.123/sh.css
Requested by
Host: 178.128.194.123
URL: http://178.128.194.123/Customer
Protocol
HTTP/1.1
Server
178.128.194.123 Frankfurt am Main, Germany, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
ot.remote
Software
SimpleHelp/SSuite-5-1-20190527-165048 /
Resource Hash
41d0d989d476d44e3ffca9f8954d54ef3fc1530c30ba7ca6af268a7842443df3

Request headers

Referer
http://178.128.194.123/Customer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma
private
Cache-Control
private, must-revalidate
Last-Modified
Mon, 27 May 2019 15:50:59 GMT
Server
SimpleHelp/SSuite-5-1-20190527-165048
Content-Length
1775
Content-Type
text/css
embed.js
178.128.194.123/customer/
32 KB
32 KB
Script
General
Full URL
http://178.128.194.123/customer/embed.js?language=en
Requested by
Host: 178.128.194.123
URL: http://178.128.194.123/Customer
Protocol
HTTP/1.1
Server
178.128.194.123 Frankfurt am Main, Germany, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
ot.remote
Software
SimpleHelp/SSuite-5-1-20190527-165048 /
Resource Hash
178adfdff8bfa8baaa4d9a7172c83e9a1e6927b5bf603cfc2d80bb9decfee843

Request headers

Referer
http://178.128.194.123/Customer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma
private
Cache-Control
private, must-revalidate
Last-Modified
Mon, 27 May 2019 15:53:36 GMT
Server
SimpleHelp/SSuite-5-1-20190527-165048
Content-Length
32297
Content-Type
text/javascript; charset=utf-8
embed.css
178.128.194.123/customer/
3 KB
3 KB
Stylesheet
General
Full URL
http://178.128.194.123/customer/embed.css
Requested by
Host: 178.128.194.123
URL: http://178.128.194.123/customer/embed.js?language=en
Protocol
HTTP/1.1
Server
178.128.194.123 Frankfurt am Main, Germany, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
ot.remote
Software
SimpleHelp/SSuite-5-1-20190527-165048 /
Resource Hash
3046ac176c888ada2896c74aeabc44a0a79e602073706eadcea93d49f444e18f

Request headers

Referer
http://178.128.194.123/Customer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma
private
Cache-Control
private, must-revalidate
Last-Modified
Mon, 27 May 2019 15:53:36 GMT
Server
SimpleHelp/SSuite-5-1-20190527-165048
Content-Length
2927
Content-Type
text/css
applet_splash.png
178.128.194.123/branding/
52 KB
52 KB
Image
General
Full URL
http://178.128.194.123/branding/applet_splash.png
Requested by
Host: 178.128.194.123
URL: http://178.128.194.123/Customer
Protocol
HTTP/1.1
Server
178.128.194.123 Frankfurt am Main, Germany, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
ot.remote
Software
SimpleHelp/SSuite-5-1-20190527-165048 /
Resource Hash
4e52766a4a3ceca3b0d40c4bf806aa214e742e5ff522b6e99278d450de615fce

Request headers

Referer
http://178.128.194.123/Customer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma
private
Cache-Control
private, must-revalidate
Last-Modified
Fri, 07 Jun 2019 06:07:23 GMT
Server
SimpleHelp/SSuite-5-1-20190527-165048
Content-Length
52786
Content-Type
image/png
truncated
/
330 B
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
d3d6e3dda77a3f55c8803c463a595d751956ae9d8c5f690f6f1786c6d08e1921

Request headers

Referer
http://178.128.194.123/Customer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Type
image/png

Verdicts & Comments Add Verdict or Comment

52 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| trustedTypes object| translations object| jwScript boolean| showArm boolean| showMac32 function| jwTranslate function| jwIsMac function| jwIsWin function| jwIsLin function| jwIncScriptCount function| jwGetHead function| jwSwitch function| jwConstructFilename function| jwGetDetectedFilename function| jwOpenLink function| jwCloseLink function| jwOpenButton function| jwOpenAppletButton function| jwCloseButton function| jwEmbedLogo function| jwAddAllOptions function| jwAddSpecificDownloads function| jwGetHeight function| jwGetWidth function| jwLoadApplet function| jwEmbedApplet function| jwStringHostnameFrom function| jwAddOfflineButton function| jwAddOnlineButton function| jwAddAppletButton function| jwHide function| jwShow function| jwAddInfoDiv function| processPostFix function| jwEmbedDeploymentOptions function| jwEmbedWithSettings function| jwEmbedSwitcherLinks function| jwGetJavascriptUpdateURL function| jwGetImageURL function| jwToBoolean function| jwGetCSSLink function| jwGetJavascriptConfiguration function| jwLoadCSSDynamically function| jwDetectARM function| jwDetect64Bit function| jwGetExistingPostFix function| jwGetOSDependentFilename function| jwGetFirstOSDependentFilename function| jwGetCustomButtonText function| jwEmbed number| jwScriptCount object| jwScripts

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