customerservice.starbucks.com Open in urlscan Pro
74.117.200.136 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
http://a.starbucks.com/a/hBeVHidB9k7aTB91EMtN1Cdxnts/webform
Effective URL:
https://customerservice.starbucks.com/app/contact/ask/
Submission: On February 25 via manual (February 25th 2020, 6:38:29 pm UTC) from US

Summary HTTP 28 Redirects Links 42 Behaviour Indicators

Summary

This website contacted 13 IPs in 5 countries across 12 domains to perform 28 HTTP transactions. The main IP is 74.117.200.136, located in Elk Grove Village, United States and belongs to NETDYNAMICS, US. The main domain is customerservice.starbucks.com.
TLS certificate: Issued by Sectigo RSA Organization Validation S... on May 9th 2019. Valid for: a year.

This is the only time customerservice.starbucks.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	8.23.247.244 8.23.247.244	3356 (LEVEL3) (LEVEL3)
7	74.117.200.136 74.117.200.136	7160 (NETDYNAMICS) (NETDYNAMICS)
1	104.108.49.156 104.108.49.156	16625 (AKAMAI-AS) (AKAMAI-AS)
1	52.216.110.109 52.216.110.109	16509 (AMAZON-02) (AMAZON-02)
2	23.210.248.44 23.210.248.44	16625 (AKAMAI-AS) (AKAMAI-AS)
1 2	2a00:1450:400... 2a00:1450:4001:814::2008	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:400c:c04::9c	15169 (GOOGLE) (GOOGLE)
1	23.210.250.213 23.210.250.213	16625 (AKAMAI-AS) (AKAMAI-AS)
4	23.45.105.235 23.45.105.235	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
4	151.101.12.157 151.101.12.157	54113 (FASTLY) (FASTLY)
2	2a03:2880:f02... 2a03:2880:f02d:12:face:b00c:0:3	32934 (FACEBOOK) (FACEBOOK)
1	2a03:2880:f12... 2a03:2880:f12d:83:face:b00c:0:25de	32934 (FACEBOOK) (FACEBOOK)
1	104.244.42.200 104.244.42.200	13414 (TWITTER) (TWITTER)
2	74.117.200.68 74.117.200.68	7160 (NETDYNAMICS) (NETDYNAMICS)
28	13

1 8.23.247.244 (United States) 1 redirects

ASN3356 (LEVEL3, US)

a.starbucks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 74.117.200.136 (Elk Grove Village, United States)

ASN7160 (NETDYNAMICS, US)
PTR: vippoolpc136.rightnowtech.com

customerservice.starbucks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.108.49.156 (Netherlands)

ASN16625 (AKAMAI-AS, US)
PTR: a104-108-49-156.deploy.static.akamaitechnologies.com

www.starbucks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.216.110.109 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 23.210.248.44 (Netherlands)

ASN16625 (AKAMAI-AS, US)
PTR: a23-210-248-44.deploy.static.akamaitechnologies.com

s7.addthis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
v1.addthisedge.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:814::2008 (Frankfurt am Main, Germany) 1 redirects

ASN15169 (GOOGLE, US)

ssl.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:400c:c04::9c (Brussels, Belgium)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 23.210.250.213 (Netherlands)

ASN16625 (AKAMAI-AS, US)
PTR: a23-210-250-213.deploy.static.akamaitechnologies.com

z.moatads.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 23.45.105.235 (Netherlands)

ASN20940 (AKAMAI-ASN1, US)
PTR: a23-45-105-235.deploy.static.akamaitechnologies.com

www.rnengage.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 151.101.12.157 (Frankfurt am Main, Germany)

ASN54113 (FASTLY, US)

platform.twitter.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a03:2880:f02d:12:face:b00c:0:3 (Ireland)

ASN32934 (FACEBOOK, US)

connect.facebook.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a03:2880:f12d:83:face:b00c:0:25de (Ireland)

ASN32934 (FACEBOOK, US)

www.facebook.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.244.42.200 (United States)

ASN13414 (TWITTER, US)

syndication.twitter.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 74.117.200.68 (Elk Grove Village, United States)

ASN7160 (NETDYNAMICS, US)
PTR: widgetvippc01.rightnowtech.com

starbucksweb.widget.custhelp.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
9	starbucks.com 1 redirects a.starbucks.com customerservice.starbucks.com www.starbucks.com	463 KB
5	twitter.com platform.twitter.com syndication.twitter.com	32 KB
4	rnengage.com www.rnengage.com	4 KB
2	custhelp.com starbucksweb.widget.custhelp.com	1 KB
2	facebook.net connect.facebook.net	115 KB
2	google-analytics.com 1 redirects ssl.google-analytics.com	17 KB
1	facebook.com www.facebook.com
1	addthisedge.com v1.addthisedge.com	325 B
1	moatads.com z.moatads.com	1 KB
1	doubleclick.net stats.g.doubleclick.net	136 B
1	addthis.com s7.addthis.com	113 KB
1	amazonaws.com s3.amazonaws.com
28	12

	Domain	Requested by
7	customerservice.starbucks.com	customerservice.starbucks.com
4	platform.twitter.com	s7.addthis.com platform.twitter.com
4	www.rnengage.com	customerservice.starbucks.com
2	starbucksweb.widget.custhelp.com	customerservice.starbucks.com
2	connect.facebook.net	s7.addthis.com connect.facebook.net
2	ssl.google-analytics.com	1 redirects customerservice.starbucks.com
1	syndication.twitter.com
1	www.facebook.com	connect.facebook.net
1	v1.addthisedge.com	s7.addthis.com
1	z.moatads.com	s7.addthis.com
1	stats.g.doubleclick.net	customerservice.starbucks.com
1	s7.addthis.com	customerservice.starbucks.com
1	s3.amazonaws.com	customerservice.starbucks.com
1	www.starbucks.com	customerservice.starbucks.com
1	a.starbucks.com	1 redirects
28	15

This site contains links to these domains. Also see Links.

Domain
www.starbucks.com
www.starbuckscardb2b.com
investor.starbucks.com
news.starbucks.com
www.twitter.com
www.facebook.com
www.youtube.com
mystarbucksidea.force.com

Subject Issuer	Validity	Valid
customerservice.starbucks.com Sectigo RSA Organization Validation Secure Server CA	`2019-05-09` - `2020-05-08`	a year	crt.sh
starbucks.com DigiCert SHA2 Secure Server CA	`2019-08-27` - `2020-11-25`	a year	crt.sh
s3.amazonaws.com DigiCert Baltimore CA-2 G2	`2019-11-09` - `2020-12-02`	a year	crt.sh
odc-prod-01.oracle.com DigiCert SHA2 Secure Server CA	`2019-10-10` - `2020-09-04`	a year	crt.sh
*.google-analytics.com GTS CA 1O1	`2020-02-12` - `2020-05-06`	3 months	crt.sh
*.g.doubleclick.net GTS CA 1O1	`2020-02-12` - `2020-05-06`	3 months	crt.sh
moatads.com DigiCert SHA2 Secure Server CA	`2020-01-17` - `2021-03-17`	a year	crt.sh
*.rnengage.com DigiCert SHA2 Secure Server CA	`2019-10-10` - `2021-01-08`	a year	crt.sh
platform.twitter.com DigiCert SHA2 High Assurance Server CA	`2019-08-28` - `2020-09-01`	a year	crt.sh
*.facebook.com DigiCert SHA2 High Assurance Server CA	`2020-01-16` - `2020-04-15`	3 months	crt.sh
syndication.twitter.com DigiCert SHA2 High Assurance Server CA	`2020-01-02` - `2020-12-24`	a year	crt.sh
*.widget.custhelp.com DigiCert SHA2 Secure Server CA	`2019-04-26` - `2020-07-25`	a year	crt.sh

This page contains 5 frames:

Primary Page: https://customerservice.starbucks.com/app/contact/ask/
Frame ID: 93D8035E73223FF3B4102C4DE3E1E181
Requests: 21 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: C07D81E79BE39343A441F4C631C29D32
Requests: 4 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/widget_iframe.7aeb03ce9f308997020e5998720fbbf7.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com
Frame ID: 79D36B517626ECF83BDB936365193EB6
Requests: 1 HTTP requests in this frame

Frame: https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter.php%3Fversion%3D45%23cb%3Df292464272bd%26domain%3Dcustomerservice.starbucks.com%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff1f85e3801f9e%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97
Frame ID: D59C3275683D99ED667CBF32E84E7038
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/tweet_button.7aeb03ce9f308997020e5998720fbbf7.en.html
Frame ID: 304FA1777D3696323D918CF74B47FF9C
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

http://a.starbucks.com/a/hBeVHidB9k7aTB91EMtN1Cdxnts/webform HTTP 307
https://customerservice.starbucks.com/app/contact/ask/ Page URL

Detected technologies

Facebook (Widgets) Expand

Overall confidence: 100%
Detected patterns

script /\/\/connect\.facebook\.net\/[^\/]*\/[a-z]*\.js/i

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i

Modernizr (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

script /([\d.]+)?\/modernizr(?:.([\d.]+))?.*\.js/i

Twitter (Widgets) Expand

Overall confidence: 100%
Detected patterns

script /\/\/platform\.twitter\.com\/widgets\.js/i

Page Statistics

28
Requests

100 %
HTTPS

29 %
IPv6

12
Domains

15
Subdomains

13
IPs

5
Countries

746 kB
Transfer

1377 kB
Size

9
Cookies

42 Outgoing links

These are links going to different origins than the main page.

URL: https://www.starbucks.com/
Title:

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/store-locator
Title: Find a Store

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/coffee
Title: Coffee Beans Blends Brewing

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/menu
Title: Menu Drinks Food Nutrition

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/coffeehouse
Title: Coffeehouse Music Wi-Fi Community

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/responsibility
Title: Responsibility Values Goals Progress

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/card
Title: Card Register Reload Rewards

Search URL Search Domain Scan URL

URL: https://www.starbuckscardb2b.com/how-it-works-faq?utm_source=SBUX.com&utm_medium=SBUXsiteLink&utm_campaign=CService-ContactUs
Title: Starbucks Card Corporate Sales

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us
Title: About Us

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/our-heritage
Title: Our Heritage

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information
Title: Our Company

Search URL Search Domain Scan URL

URL: https://investor.starbucks.com/phoenix.zhtml?c=99518&p=irol-irhome
Title: Investor Relations

Search URL Search Domain Scan URL

URL: https://news.starbucks.com/
Title: Newsroom

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/product-advisories
Title: Product Advisories

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center
Title: Career Center

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/working-at-starbucks
Title: Working at Starbucks

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/starbucks-career-advancement
Title: Starbucks Career Advancement

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/career-diversity
Title: Career Diversity

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/career-diversity/partner-networks
Title: Partner Networks

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/professional-services-careers
Title: Professional Services Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/roasting-plant-positions
Title: Roasting Plant Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/retail-positions
Title: Retail Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/international-positions
Title: International Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business
Title: For Business

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/office-coffee
Title: Office Coffee

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/international-stores
Title: Starbucks Coffee International

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/foodservice
Title: Foodservice

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/licensed-stores
Title: Licensed Stores

Search URL Search Domain Scan URL

URL: https://www.starbuckscardb2b.com/
Title: Starbucks Card Corporate Sales

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/coffeehouse/community
Title: Online Community

Search URL Search Domain Scan URL

URL: https://www.twitter.com/starbucks/
Title: Twitter

Search URL Search Domain Scan URL

URL: https://www.facebook.com/starbucks/
Title: Facebook

Search URL Search Domain Scan URL

URL: https://www.youtube.com/starbucks
Title: YouTube

Search URL Search Domain Scan URL

URL: https://mystarbucksidea.force.com/
Title: My Starbucks Idea

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/account
Title: My Account

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/menu/nutrition
Title: Nutrition Info

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/whats-new
Title: What's New

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/online-policies/web-accessibility
Title: Web Accessibility

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/online-policies/privacy-policy
Title: Privacy Policy

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/online-policies/terms-of-use
Title: Terms of Use

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/partners
Title: Partners

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/site-map
Title: Site Map

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

http://a.starbucks.com/a/hBeVHidB9k7aTB91EMtN1Cdxnts/webform HTTP 307
https://customerservice.starbucks.com/app/contact/ask/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 10

https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=2120888774&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UTF-8&utmsr=1600x1200&utmvp=1585x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=Contact%20Us%20%7C%20Starbucks%20Coffee%20Company&utmhid=1846013718&utmr=-&utmp=%2Fapp%2Fcontact%2Fask%2F&utmht=1582655885602&utmac=UA-9155837-1&utmcc=__utma%3D246673883.1720686244.1582655886.1582655886.1582655886.1%3B%2B__utmz%3D246673883.1582655886.1.1.utmcsr%3D(direct)%7Cutmccn%3D(direct)%7Cutmcmd%3D(none)%3B&utmjid=1930068967&utmredir=1&utmu=qzAAACAAAAAAAAAAAAAAAABE~ HTTP 302
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=1720686244.1582655886&jid=1930068967&_v=5.7.2&z=2120888774

28 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request

Cookie set / Show response
customerservice.starbucks.com/app/contact/ask/
Redirect Chain

http://a.starbucks.com/a/hBeVHidB9k7aTB91EMtN1Cdxnts/webform
https://customerservice.starbucks.com/app/contact/ask/

28 KB
11 KB

902ms
441ms

Document
text/html

74.117.200.136
NETDYNAMICS

General

Check archive.org

Show headers Download Go to

Full URL

https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

b07dd85d1a8d967a8cab82a1d510e829bc41fbac70baba0c0db9d5cbbd753e7c

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors DENY
Strict-Transport-Security	max-age=31536000
X-Content-Security-Policy	frame-ancestors DENY
X-Frame-Options	DENY

Request headers

Host: customerservice.starbucks.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site: none
Sec-Fetch-Mode: navigate
Sec-Fetch-User: ?1
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US
Cookie: cm.BeVHidB9k7aTB91EMtN1Cdxntshwebform=1582655884
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Tue, 25 Feb 2020 18:38:04 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Security-Policy: frame-ancestors DENY
Content-Security-Policy: frame-ancestors DENY
X-Frame-Options: DENY
Cache-Control: no-cache, no-store
Expires: -1
Pragma: no-cache
Set-Cookie: cp_session=fUGXZ3T4c9oqNUTp2I9sv3J5er_CuFuuWmHZ_5HLQ8T4C6ajZ%7ENeJiV4DS%7EfxzDb%7ECyIeNpTsCw4T2xgACQqleC7u9OT8WSPqzQGhieD7ubm4d5pjIGZD4fjDyiUCAXEyYwhsk5jNaMG7mu6WVSY_dSJnUGV59TLBVfX38%7EexMz3iEU0Fvk9rwbySVmn5m7fyoEDS7Gk5Gg79liV532l_i5VynRiqNSqFoe6R1WB_UuwhSjhQvgME6%7E_IjLj_ElTXxNAFwHPrHpXaykPtdxCohemXl8GnkjeLKgN2SZlDxD62vYusQ%7ENeCcNO7ZkT_tK%7Et6gDlbwyyF6idC9ggv_HKTlJ_Da21CIBH0zLtDrPgkwkLg7uKikLwb20GD1ArWUBRfkEZF7Px8w4eyeO9Hu8WzMYLMtBLq9Orw6CALqbNAXH95rmB2iqpbYOh1Zo74BFNFhwPnSjNYgOuiKmvlFIOnELduuyksiX_xatvqDOkotZb5nzkmiaG3Q%21%21; path=/; secure; httponly TS015a22fa=013627b2676920aa4b298ca6d0862789bcd576819d9881501a56786f0abce78985c4a03a3fe98f8ffd3efb840c7d07a8017c164a8b; Path=/; Secure; HTTPOnly
Content-Length: 10170
RNT-Time: D=332044 t=1582655884799554
RNT-Machine: 0.65
Keep-Alive: timeout=15, max=96
Connection: Keep-Alive
Content-Type: text/html; charset=UTF-8
Content-Encoding: gzip

Redirect headers

Date: Tue, 25 Feb 2020 18:38:04 GMT
Server: Apache
Connection: close
Cache-Control: no-cache="set-cookie", private, no-cache
Set-Cookie: cm.BeVHidB9k7aTB91EMtN1Cdxntshwebform=1582655884; Domain=starbucks.com; Path=/; Version=1; Max-Age=2592000; Expires=
P3P: policyref="/w3c/p3p.xml",CP="NON DSP COR CURo ADMo DEVo TAIo IVAo IVDo OUR DELo IND UNI NAV"
Expires: Sun, 06 Nov 1994 08:49:37 GMT
Location: https://customerservice.starbucks.com/app/contact/ask/
Content-Length: 264
Content-Type: text/html; charset=iso-8859-1

GET
H/1.1 200
OK starbucks.themes.starbucks.SITE.css
customerservice.starbucks.com/euf/generated/optimized/1580332184/templates/ 105 KB
105 KB 116ms
116ms Stylesheet
text/css 74.117.200.136
NETDYNAMICS

General

Check archive.org

Show headers Download Go to

Full URL

https://customerservice.starbucks.com/euf/generated/optimized/1580332184/templates/starbucks.themes.starbucks.SITE.css

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

e8631d5b1d2cc2946d580f822f54970187622e46f376058a7bf80bc8e4c700cb

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: style

Response headers

Date: Tue, 25 Feb 2020 18:38:05 GMT
Last-Modified: Wed, 29 Jan 2020 21:09:54 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
RNT-Time: D=1364 t=1582655885246846
RNT-Machine: 0.74
Cache-Control: max-age=900
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=15, max=97
Content-Length: 107199
Expires: Tue, 25 Feb 2020 18:53:05 GMT

GET
H2 200 modernizr.custom.js Show response
www.starbucks.com/static/js/library/ 5 KB
2 KB 178ms
64ms Script
application/x-javascript 104.108.49.156
AKAMAI-AS

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Full URL

https://www.starbucks.com/static/js/library/modernizr.custom.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

104.108.49.156 , Netherlands, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a104-108-49-156.deploy.static.akamaitechnologies.com

Software

Akamai Resource Optimizer /

Resource Hash

bd8f043c8190503cc6025384c2c0d50f137014773ba181a3bc2fe06ad62b685f

Security Headers

Name	Value
Strict-Transport-Security	max-age=15768000
X-Content-Type-Options	nosniff, nosniff
X-Frame-Options	SAMEORIGIN

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

strict-transport-security: max-age=15768000
content-encoding: br
x-content-type-options: nosniff, nosniff
p3p: CP="CAO PSA OUR"
status: 200
date: Tue, 25 Feb 2020 18:38:05 GMT
server-timing: cdn-cache; desc=HIT, edge; dur=3
vary: Accept-Encoding
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server: Akamai Resource Optimizer
etag: "0ccd93b59cd51:0"
x-frame-options: SAMEORIGIN
content-type: application/x-javascript
accept-ranges: bytes
expires: Wed, 01 Apr 2020 00:00:00 GMT

GET
H/1.1 403
Forbidden 40C.js
s3.amazonaws.com/ki.js/18853/ 0
0 412ms
106ms Script
application/xml 52.216.110.109
AMAZON-02

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Full URL: https://s3.amazonaws.com/ki.js/18853/40C.js
Requested by: Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.216.110.109 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1.amazonaws.com
Software: /
Resource Hash

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

GET
H/1.1 200
OK logo.png
customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/ 3 KB
3 KB 406ms
108ms Image
image/png 74.117.200.136
NETDYNAMICS

General

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Full URL

https://customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/logo.png

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

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Software

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: image

Response headers

Date: Tue, 25 Feb 2020 18:38:05 GMT
Last-Modified: Fri, 16 Sep 2016 14:09:20 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: image/png
RNT-Time: D=1298 t=1582655885542679
RNT-Machine: 0.75
Cache-Control: max-age=900
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=15, max=83
Content-Length: 3016
Expires: Tue, 25 Feb 2020 18:53:05 GMT

GET
H2 200 addthis_widget.js Show response
s7.addthis.com/js/250/ 349 KB
113 KB 158ms
50ms Script
application/javascript 23.210.248.44
AKAMAI-AS

General

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Full URL

https://s7.addthis.com/js/250/addthis_widget.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

23.210.248.44 , Netherlands, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a23-210-248-44.deploy.static.akamaitechnologies.com

Software

nginx/1.15.8 /

Resource Hash

ab8ceea757a634f5ce5a9ed6f6b4bcdd555869b385d315854e16914a2f5a3bc7

Security Headers

Name	Value
Strict-Transport-Security	max-age=15724800; includeSubDomains

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

strict-transport-security: max-age=15724800; includeSubDomains
content-encoding: gzip
last-modified: Tue, 21 Jan 2020 20:57:37 GMT
server: nginx/1.15.8
etag: "5e2765c1-57446"
vary: Accept-Encoding
x-distribution: 99
content-type: application/javascript
status: 200
cache-control: public, max-age=600
date: Tue, 25 Feb 2020 18:38:05 GMT
x-host: s7.addthis.com
content-length: 114924

GET
H/1.1 200
OK RightNow.js Show response
customerservice.starbucks.com/euf/core/3.7/js/4.284/min/ 310 KB
311 KB 114ms
113ms Script
application/x-javascript 74.117.200.136
NETDYNAMICS

General

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Full URL

https://customerservice.starbucks.com/euf/core/3.7/js/4.284/min/RightNow.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

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Software

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

Date: Tue, 25 Feb 2020 18:38:05 GMT
Last-Modified: Thu, 22 Aug 2019 12:01:10 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: application/x-javascript
RNT-Time: D=816 t=1582655885628243
RNT-Machine: 0.72
Cache-Control: max-age=2592000
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=15, max=97
Content-Length: 317874
Expires: Thu, 26 Mar 2020 18:38:05 GMT

GET
H/1.1 200
OK starbucks.b72a6fe56f0c117cc41aec1167e94a73.js Show response
customerservice.starbucks.com/euf/generated/optimized/1580332184/templates/ 28 KB
28 KB 135ms
110ms Script
application/x-javascript 74.117.200.136
NETDYNAMICS

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Full URL

https://customerservice.starbucks.com/euf/generated/optimized/1580332184/templates/starbucks.b72a6fe56f0c117cc41aec1167e94a73.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

Date: Tue, 25 Feb 2020 18:38:05 GMT
Last-Modified: Wed, 29 Jan 2020 21:09:53 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: application/x-javascript
RNT-Time: D=668 t=1582655885652180
RNT-Machine: 0.72
Cache-Control: max-age=900
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=15, max=96
Content-Length: 28422
Expires: Tue, 25 Feb 2020 18:53:05 GMT

GET
H/1.1 200
OK autoload.js Show response
customerservice.starbucks.com/euf/generated/optimized/1580332184/custom/ 210 B
620 B 408ms
109ms Script
application/x-javascript 74.117.200.136
NETDYNAMICS

General

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Full URL

https://customerservice.starbucks.com/euf/generated/optimized/1580332184/custom/autoload.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

3cf1b36a00fbd88fa95beabf8d458001a2a42a7e69a51eee82f0548125217cd2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

Date: Tue, 25 Feb 2020 18:38:05 GMT
Last-Modified: Wed, 29 Jan 2020 21:09:50 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: application/x-javascript
RNT-Time: D=1139 t=1582655885928429
RNT-Machine: 0.70
Cache-Control: max-age=900
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=15, max=99
Content-Length: 210
Expires: Tue, 25 Feb 2020 18:53:05 GMT

GET
H2 200 ga.js Show response
ssl.google-analytics.com/ 45 KB
17 KB 20ms
6ms Script
text/javascript 2a00:1450:4001:814::2008
GOOGLE

General

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Full URL

https://ssl.google-analytics.com/ga.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:814::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

1259ea99bd76596239bfd3102c679eb0a5052578dc526b0452f4d42f8bcdd45f

Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

strict-transport-security: max-age=10886400; includeSubDomains; preload
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Thu, 06 Feb 2020 00:21:02 GMT
server: Golfe2
age: 211
date: Tue, 25 Feb 2020 18:34:34 GMT
vary: Accept-Encoding
content-type: text/javascript
status: 200
cache-control: public, max-age=7200
alt-svc: quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
content-length: 17168
expires: Tue, 25 Feb 2020 20:34:34 GMT

GET
H/1.1 200
OK wordmark_footer.png
customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/ 820 B
1 KB 404ms
109ms Image
image/png 74.117.200.136
NETDYNAMICS

General

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Show headers Download Go to Show image

Full URL

https://customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/wordmark_footer.png

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

8a3e6de6e686d1eb9cc794e7433d6912766881d2414a7e9f2a87591b81808839

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://customerservice.starbucks.com/euf/generated/optimized/1580332184/templates/starbucks.themes.starbucks.SITE.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: image

Response headers

Date: Tue, 25 Feb 2020 18:38:05 GMT
Last-Modified: Fri, 16 Sep 2016 14:09:20 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: image/png
RNT-Time: D=1001 t=1582655885928172
RNT-Machine: 0.80
Cache-Control: max-age=900
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=15, max=99
Content-Length: 820
Expires: Tue, 25 Feb 2020 18:53:05 GMT

GET
H2

200

collect
stats.g.doubleclick.net/r/
Redirect Chain

https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=2120888774&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UT...
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=1720686244.1582655886&jid=1930068967&_v=5.7.2&z=2120888774

35 B
136 B

15ms
15ms

Image
image/gif

2a00:1450:400c:c04::9c
GOOGLE

General

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Show headers Download Go to Show image

Full URL

https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=1720686244.1582655886&jid=1930068967&_v=5.7.2&z=2120888774

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c04::9c Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
access-control-allow-origin: *
date: Tue, 25 Feb 2020 18:38:05 GMT
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content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

Redirect headers

pragma: no-cache
date: Tue, 25 Feb 2020 18:38:05 GMT
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
access-control-allow-origin: *
location: https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=1720686244.1582655886&jid=1930068967&_v=5.7.2&z=2120888774
content-type: text/html; charset=UTF-8
status: 302
cache-control: no-cache, no-store, must-revalidate
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content-length: 370
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H/1.1 200
OK moatframe.js Show response
z.moatads.com/addthismoatframe568911941483/ 2 KB
1 KB 151ms
50ms Script
application/x-javascript 23.210.250.213
AKAMAI-AS

General

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Full URL: https://z.moatads.com/addthismoatframe568911941483/moatframe.js
Requested by: Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 23.210.250.213 , Netherlands, ASN16625 (AKAMAI-AS, US),
Reverse DNS: a23-210-250-213.deploy.static.akamaitechnologies.com
Software: AmazonS3 /
Resource Hash: 05090f9390f5bc0cd23fe5f432037cc92d7cbce1ced9bfe8faf3d1c9abae85cd

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

Date: Tue, 25 Feb 2020 18:38:05 GMT
Content-Encoding: gzip
Last-Modified: Fri, 08 Nov 2019 20:13:52 GMT
Server: AmazonS3
x-amz-request-id: D5503D14AA2F06AA
ETag: "f14b4e1f799b14f798a195f43cf58376"
Vary: Accept-Encoding
Content-Type: application/x-javascript
Cache-Control: max-age=33934
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 948
x-amz-id-2: JgalEtxvSAtZmM7+naGfrhsdf0JFS0gJW8lypWF8Tp90EkcPp4c3eAnpK+RDOIL1ltWgpx8wc3s=

GET
H/1.1 200
OK acs.js Show response
www.rnengage.com/api/1/javascript/ Frame C07D 5 KB
3 KB 157ms
39ms Script
application/javascript 23.45.105.235
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL: https://www.rnengage.com/api/1/javascript/acs.js
Requested by: Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 23.45.105.235 , Netherlands, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS: a23-45-105-235.deploy.static.akamaitechnologies.com
Software: /
Resource Hash: 5b3abe590039a145614cacf6b721030f39d47f6d0e961baff62a8caf8e3dbdce

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

Date: Tue, 25 Feb 2020 18:38:06 GMT
Content-Encoding: gzip
Vary: Accept-Encoding
Content-Type: application/javascript; charset=UTF-8
RNT-Machine: 0.31
Connection: keep-alive
Content-Length: 2498
Expires: Fri, 28 Feb 2020 06:43:05 GMT

GET
H/1.1 200
OK e.js Show response
www.rnengage.com/api/e/ca52053/ Frame C07D 175 B
551 B 350ms
232ms Script
application/javascript 23.45.105.235
AKAMAI-ASN1

General

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Full URL: https://www.rnengage.com/api/e/ca52053/e.js
Requested by: Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 23.45.105.235 , Netherlands, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS: a23-45-105-235.deploy.static.akamaitechnologies.com
Software: /
Resource Hash: e9b7b831a9cbb1d210f1e061323d1184c4d5d5998936cb00f5beca2256d8af8d

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

Date: Tue, 25 Feb 2020 18:38:06 GMT
ETag: -0x4V7yq
Content-Type: application/javascript; charset=UTF-8
RNT-Machine: 0.33
Cache-Control: private
Connection: keep-alive
Content-Length: 175
Expires: Tue, 03 Mar 2020 11:07:44 GMT

GET
H2 200 _ate.track.config_resp Show response
v1.addthisedge.com/live/boost/starbucks/ 166 B
325 B 507ms
506ms Script
application/javascript 23.210.248.44
AKAMAI-AS

General

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Show headers Download Go to

Full URL: https://v1.addthisedge.com/live/boost/starbucks/_ate.track.config_resp
Requested by: Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 23.210.248.44 , Netherlands, ASN16625 (AKAMAI-AS, US),
Reverse DNS: a23-210-248-44.deploy.static.akamaitechnologies.com
Software: /
Resource Hash: 4cf8b4da854cac70fb514c2d255e93904353bda1fcc7229de2f59d5971d83028

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

date: Tue, 25 Feb 2020 18:38:06 GMT
content-encoding: gzip
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Full URL: https://platform.twitter.com/widgets/tweet_button.7aeb03ce9f308997020e5998720fbbf7.en.html
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Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 23.45.105.235 , Netherlands, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS: a23-45-105-235.deploy.static.akamaitechnologies.com
Software: /
Resource Hash: 98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: image

Response headers

Pragma: No-cache
RNT-Machine: 0.34
Cache-Control: No-store
Connection: keep-alive
Date: Tue, 25 Feb 2020 18:38:08 GMT
Content-Length: 43
Content-Type: image/gif

OPTIONS
H/1.1 200
OK ConditionalChatLink Show response
starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ 99 B
776 B 707ms
252ms XHR
application/json 74.117.200.68
NETDYNAMICS

General

Check archive.org

Show headers Download Go to

Full URL

https://starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ConditionalChatLink

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/core/3.7/js/4.284/min/RightNow.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.68 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

widgetvippc01.rightnowtech.com

Software

Apache /

Resource Hash

ce361563137b2246e0751b362ed59196d5a239d13115f767f7d955edefc902c0

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000, max-age=31536000

Request headers

Access-Control-Request-Method: GET
Origin: https://customerservice.starbucks.com
Referer: https://customerservice.starbucks.com/app/contact/ask/
Sec-Fetch-Dest: empty
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Access-Control-Request-Headers: rnt_referrer

Response headers

Date: Tue, 25 Feb 2020 18:38:18 GMT
RNT-CTime: D=144357 t=1582655898607348
RNT-Machine: 0.93
Connection: Keep-Alive
Content-Length: 99
Keep-Alive: timeout=15, max=5
Server: Apache
Strict-Transport-Security: max-age=31536000, max-age=31536000
Access-Control-Allow-Methods: GET, POST
Content-Type: application/json
Access-Control-Allow-Origin: https://customerservice.starbucks.com
RNT-Time: D=143077 t=1582655898608496
Cache-Control: public, s-maxage=12, max-age=12
Access-Control-Allow-Credentials: true
RNT-CMachine: 0.131
Access-Control-Max-Age: 86400
Access-Control-Allow-Headers: RNT_REFERRER,X-Requested-With

GET
H/1.1 200
OK ConditionalChatLink Show response
starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ 99 B
647 B 560ms
108ms XHR
application/json 74.117.200.68
NETDYNAMICS

General

Check archive.org

Show headers Download Go to

Full URL

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.68 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

widgetvippc01.rightnowtech.com

Software

Apache /

Resource Hash

ce361563137b2246e0751b362ed59196d5a239d13115f767f7d955edefc902c0

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
Origin: https://customerservice.starbucks.com
RNT_REFERRER: https://customerservice.starbucks.com/app/contact/ask/
Sec-Fetch-Dest: empty
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Tue, 25 Feb 2020 18:38:19 GMT
RNT-CTime: D=161634 t=1582655892862697
Age: 7
RNT-Machine: 0.93
Connection: Keep-Alive
Content-Length: 99
Server: Apache
Strict-Transport-Security: max-age=31536000
Content-Type: application/json
Access-Control-Allow-Origin: https://customerservice.starbucks.com
RNT-Time: D=160448 t=1582655892863754
Cache-Control: public, s-maxage=12, max-age=12
Access-Control-Allow-Credentials: true
RNT-CMachine: 0.131
Keep-Alive: timeout=15, max=44
Expires: Tue, 25 Feb 2020 18:38:25 GMT

Verdicts & Comments Add Verdict or Comment

43 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

9 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
customerservice.starbucks.com/	1970-01-19 07:37:37	Name: __atuvs Value: 5e55698d493e66c8000
customerservice.starbucks.com/	1970-01-19 17:04:57	Name: __atuvc Value: 1%7C9
.starbucks.com/	1970-01-19 07:37:37	Name: __utmb Value: 246673883.1.10.1582655886
.starbucks.com/	1970-01-19 07:37:36	Name: __utmt Value: 1
.starbucks.com/	1969-12-31 23:59:59	Name: __utmc Value: 246673883
customerservice.starbucks.com/	1969-12-31 23:59:59	Name: cp_session Value: fUGXZ3T4c9oqNUTp2I9sv3J5er_CuFuuWmHZ_5HLQ8T4C6ajZ%7ENeJiV4DS%7EfxzDb%7ECyIeNpTsCw4T2xgACQqleC7u9OT8WSPqzQGhieD7ubm4d5pjIGZD4fjDyiUCAXEyYwhsk5jNaMG7mu6WVSY_dSJnUGV59TLBVfX38%7EexMz3iEU0Fvk9rwbySVmn5m7fyoEDS7Gk5Gg79liV532l_i5VynRiqNSqFoe6R1WB_UuwhSjhQvgME6%7E_IjLj_ElTXxNAFwHPrHpXaykPtdxCohemXl8GnkjeLKgN2SZlDxD62vYusQ%7ENeCcNO7ZkT_tK%7Et6gDlbwyyF6idC9ggv_HKTlJ_Da21CIBH0zLtDrPgkwkLg7uKikLwb20GD1ArWUBRfkEZF7Px8w4eyeO9Hu8WzMYLMtBLq9Orw6CALqbNAXH95rmB2iqpbYOh1Zo74BFNFhwPnSjNYgOuiKmvlFIOnELduuyksiX_xatvqDOkotZb5nzkmiaG3Q%21%21
.starbucks.com/	1970-01-19 12:00:23	Name: __utmz Value: 246673883.1582655886.1.1.utmcsr=(direct)\|utmccn=(direct)\|utmcmd=(none)
.starbucks.com/	1970-01-20 01:08:47	Name: __utma Value: 246673883.1720686244.1582655886.1582655886.1582655886.1
customerservice.starbucks.com/	1969-12-31 23:59:59	Name: TS015a22fa Value: 013627b2676920aa4b298ca6d0862789bcd576819d9881501a56786f0abce78985c4a03a3fe98f8ffd3efb840c7d07a8017c164a8b

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Content-Security-Policy	frame-ancestors DENY
Strict-Transport-Security	max-age=31536000
X-Content-Security-Policy	frame-ancestors DENY
X-Frame-Options	DENY

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

a.starbucks.com
connect.facebook.net
customerservice.starbucks.com
platform.twitter.com
s3.amazonaws.com
s7.addthis.com
ssl.google-analytics.com
starbucksweb.widget.custhelp.com
stats.g.doubleclick.net
syndication.twitter.com
v1.addthisedge.com
www.facebook.com
www.rnengage.com
www.starbucks.com
z.moatads.com
104.108.49.156
104.244.42.200
151.101.12.157
23.210.248.44
23.210.250.213
23.45.105.235
2a00:1450:4001:814::2008
2a00:1450:400c:c04::9c
2a03:2880:f02d:12:face:b00c:0:3
2a03:2880:f12d:83:face:b00c:0:25de
52.216.110.109
74.117.200.136
74.117.200.68
8.23.247.244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customerservice.starbucks.com Open in urlscan Pro 74.117.200.136 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

28 Requests

100 %HTTPS

29 %IPv6

12 Domains

15 Subdomains

13 IPs

5 Countries

746 kBTransfer

1377 kBSize

9 Cookies

42 Outgoing links

Page URL History

Redirected requests

28 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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customerservice.starbucks.com Open in urlscan Pro
74.117.200.136 Public Scan

Screenshot
Live screenshot

Full Image

28
Requests

100 %
HTTPS

29 %
IPv6

12
Domains

15
Subdomains

13
IPs

5
Countries

746 kB
Transfer

1377 kB
Size

9
Cookies

28 HTTP transactions
0 data transactions