Submitted URL: https://support.criticaltech.com/
Effective URL: https://support.criticaltech.com/support/home
Submission: On July 11 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 9 IPs in 2 countries across 7 domains to perform 26 HTTP transactions. The main IP is 54.87.60.80, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.criticaltech.com.
TLS certificate: Issued by R11 on July 10th 2024. Valid for: 3 months.
This is the only time support.criticaltech.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 11 54.87.60.80 14618 (AMAZON-AES)
3 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
3 2001:4860:480... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
3 54.231.134.0 16509 (AMAZON-02)
1 18.66.122.33 16509 (AMAZON-02)
1 3.160.212.90 16509 (AMAZON-02)
1 3.160.212.37 16509 (AMAZON-02)
26 9
Apex Domain
Subdomains
Transfer
11 criticaltech.com
support.criticaltech.com
1 MB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 89051
cdn.freshdev.io — Cisco Umbrella Rank: 114508
25 KB
3 amazonaws.com
s3.amazonaws.com
6 KB
3 gstatic.com
fonts.gstatic.com
44 KB
3 google-analytics.com
region1.google-analytics.com — Cisco Umbrella Rank: 2949
3 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 110
282 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 108
1 KB
26 7
Domain Requested by
11 support.criticaltech.com 1 redirects support.criticaltech.com
3 s3.amazonaws.com support.criticaltech.com
3 fonts.gstatic.com fonts.googleapis.com
3 region1.google-analytics.com www.googletagmanager.com
3 www.googletagmanager.com support.criticaltech.com
www.googletagmanager.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
1 static.freshdev.io support.criticaltech.com
1 fonts.googleapis.com support.criticaltech.com
26 8

This site contains no links.

Subject Issuer Validity Valid
support.criticaltech.com
R11
2024-07-10 -
2024-10-08
3 months crt.sh
*.google-analytics.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
upload.video.google.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
*.gstatic.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh
*.freshdev.io
Amazon RSA 2048 M01
2023-08-14 -
2024-09-11
a year crt.sh

This page contains 2 frames:

Primary Page: https://support.criticaltech.com/support/home
Frame ID: E4286E6564A258509DF36AE570122DD7
Requests: 25 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 012C860199077B5F5C600F62A87511A9
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Support : Asset Records

Page URL History Show full URLs

  1. https://support.criticaltech.com/ HTTP 302
    https://support.criticaltech.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <[^>]+class=\"[^\"]+\ssvelte-[\w]*\"

Overall confidence: 100%
Detected patterns

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtag/js

Page Statistics

26
Requests

100 %
HTTPS

44 %
IPv6

7
Domains

8
Subdomains

9
IPs

2
Countries

1727 kB
Transfer

3298 kB
Size

6
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.criticaltech.com/ HTTP 302
    https://support.criticaltech.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

26 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
support.criticaltech.com/support/
Redirect Chain
  • https://support.criticaltech.com/
  • https://support.criticaltech.com/support/home
18 KB
7 KB
Document
General
Full URL
https://support.criticaltech.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.87.60.80 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-87-60-80.compute-1.amazonaws.com
Software
fwe /
Resource Hash
c7196e493b979be408f0a1c143be4876d17c20cd96be9807564cad7a8aec3c7b
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X-Content-Type-Options nosniff
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User-Agent
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cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
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etag
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server
fwe
status
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strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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x-envoy-upstream-service-time
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x-fw-ratelimiting-managed
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x-ratelimit-reset
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x-ratelimit-used-currentrequest
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x-request-id
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x-trace-id
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x-xss-protection
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date
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expires
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location
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nel
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pragma
no-cache
report-to
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server
fwe
status
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strict-transport-security
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x-content-type-options
nosniff
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js
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306 KB
102 KB
Script
General
Full URL
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Requested by
Host: support.criticaltech.com
URL: https://support.criticaltech.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
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Security Headers
Name Value
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Request headers

Referer
https://support.criticaltech.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Thu, 11 Jul 2024 11:37:50 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
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expires
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theme.css
support.criticaltech.com/assets/cdn/portal/styles/
1 MB
118 KB
Stylesheet
General
Full URL
https://support.criticaltech.com/assets/cdn/portal/styles/theme.css
Requested by
Host: support.criticaltech.com
URL: https://support.criticaltech.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.87.60.80 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
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Software
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Resource Hash
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Request headers

Referer
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User-Agent
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Response headers

date
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Response headers

date
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General
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Requested by
Host: support.criticaltech.com
URL: https://support.criticaltech.com/support/home
Protocol
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Server
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Request headers

Referer
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Response headers

date
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2a00:1450:4001:829::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
fd5939ca114bef543976ea84e72230600c9c8681b592923c746ca8a041ec28f5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

Referer
https://support.criticaltech.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Thu, 11 Jul 2024 11:38:01 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
92218
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Thu, 11 Jul 2024 11:38:01 GMT
collect
region1.google-analytics.com/g/
0
0
Fetch
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-NJGJK40L89&gtm=45je4790v9124955721za200zb9124972250&_p=1720697870121&gcd=13l3l3l2l1&npa=1&dma_cps=syphamo&dma=1&tag_exp=0&cid=23720203.1720697870&ul=de-de&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&are=1&frm=0&pscdl=noapi&_s=1&sid=1720697881&sct=1&seg=0&dl=https%3A%2F%2Fsupport.criticaltech.com%2Fsupport%2Fhome&dt=Support%20%3A%20Asset%20Records&en=page_view&_fv=1&_ss=1&_ee=1&tfd=13367&_z=fetch
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-NJGJK40L89&l=dataLayer&cx=c
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash

Request headers

Referer
https://support.criticaltech.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 11 Jul 2024 11:38:01 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://support.criticaltech.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
fresh_parent.js
static.freshdev.io/fdk/2.0/assets/
78 KB
20 KB
Script
General
Full URL
https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Requested by
Host: support.criticaltech.com
URL: https://support.criticaltech.com/assets/cdn/portal/scripts/marketplace.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.122.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-122-33.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
6bd88fe107650e9f68762050844b98e245be704b276bf4f47a6ab8a382f93254

Request headers

Referer
https://support.criticaltech.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

x-amz-version-id
sgN5WGRBb9J78rwgS1FnaJHFIxBhABsM
content-encoding
gzip
via
1.1 d20f19c14113bb86116d01e6cb4e2844.cloudfront.net (CloudFront)
date
Thu, 11 Jul 2024 10:56:20 GMT
x-amz-cf-pop
FRA60-P2
age
2503
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
last-modified
Mon, 24 Jun 2024 07:32:32 GMT
server
AmazonS3
etag
W/"7710acc17c571d645e33e0684d6fe89e"
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=7200,public
x-amz-cf-id
I2VvkNnyKQjhASe0Wt7N_P5rdXD0A7xYn_fAvMihs3lzdoB4PME3lQ==
isAe9uu-CAEiTHtAOwRT1hdTMr6pXPJXAg.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43075667996/fav_icon/
992 B
1 KB
Other
General
Full URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43075667996/fav_icon/isAe9uu-CAEiTHtAOwRT1hdTMr6pXPJXAg.png
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
54.231.134.0 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
6bff692da7aeaf0823d7c7690b945133f98261e0d774f5b8be3bfcef3be58ec4

Request headers

Referer
https://support.criticaltech.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
Thu, 11 Jul 2024 11:38:03 GMT
x-amz-version-id
O7NYXECd24QlMc5p7CB5bQFESrxfmZ.2
Last-Modified
Mon, 07 Oct 2019 07:05:24 GMT
Server
AmazonS3
x-amz-request-id
4SGARGXFNK52EPP0
ETag
"6b9760a361a161fa7815c37e7837f562"
x-amz-server-side-encryption
AES256
Content-Type
image/png
x-amz-replication-status
COMPLETED
Accept-Ranges
bytes
Content-Length
992
x-amz-id-2
QcJ/axkkQi4Fia/wrfCuCxVKWAuM/y34rGpq9QZvjabxX//I6rfbuhojbjOvLkmHZXJDMStaTB8=
isAe9uu-CAEiTHtAOwRT1hdTMr6pXPJXAg.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43075667996/fav_icon/
992 B
0
Other
General
Full URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43075667996/fav_icon/isAe9uu-CAEiTHtAOwRT1hdTMr6pXPJXAg.png
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
54.231.134.0 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
6bff692da7aeaf0823d7c7690b945133f98261e0d774f5b8be3bfcef3be58ec4

Request headers

Referer
https://support.criticaltech.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
Thu, 11 Jul 2024 11:38:03 GMT
x-amz-version-id
O7NYXECd24QlMc5p7CB5bQFESrxfmZ.2
Last-Modified
Mon, 07 Oct 2019 07:05:24 GMT
Server
AmazonS3
x-amz-request-id
4SGARGXFNK52EPP0
ETag
"6b9760a361a161fa7815c37e7837f562"
x-amz-server-side-encryption
AES256
Content-Type
image/png
x-amz-replication-status
COMPLETED
Accept-Ranges
bytes
Content-Length
992
x-amz-id-2
QcJ/axkkQi4Fia/wrfCuCxVKWAuM/y34rGpq9QZvjabxX//I6rfbuhojbjOvLkmHZXJDMStaTB8=
marketplace-heap.js
cdn.freshdev.io/assets/
14 KB
6 KB
Script
General
Full URL
https://cdn.freshdev.io/assets/marketplace-heap.js
Requested by
Host: static.freshdev.io
URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.160.212.90 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-160-212-90.mxp53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
cf32a42199720c2f6f926502e84f4c6630dec80292055916bc399830600bc625

Request headers

Referer
https://support.criticaltech.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Thu, 11 Jul 2024 07:04:52 GMT
content-encoding
gzip
via
1.1 3bbd9c639a192694d597e09ea3006bce.cloudfront.net (CloudFront)
last-modified
Wed, 24 Apr 2024 07:31:08 GMT
server
AmazonS3
x-amz-cf-pop
MXP53-P3
age
16390
x-amz-server-side-encryption
AES256
etag
W/"fc998c26d5121c1a48a2217fabb40e8f"
vary
Accept-Encoding, Origin
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=86400,public
x-amz-cf-id
JCK2TLiKRnbMk3U-dfXyI1JLf1W-W9Z1Eo11yGyx8D6s-3oZRGZomQ==
heap_receiver.html
cdn.freshdev.io/assets/ Frame 012C
0
0
Document
General
Full URL
https://cdn.freshdev.io/assets/heap_receiver.html
Requested by
Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.160.212.37 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-160-212-37.mxp53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Referer
https://support.criticaltech.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

age
28527
cache-control
max-age=86400,public
content-encoding
gzip
content-type
text/html
date
Thu, 11 Jul 2024 05:07:21 GMT
etag
W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified
Wed, 24 Apr 2024 07:31:11 GMT
server
AmazonS3
vary
Accept-Encoding Origin
via
1.1 049d2187ec4ec8f6312a4e2661cd4678.cloudfront.net (CloudFront)
x-amz-cf-id
vQHHZM4ku57ZtfKog6KZaquaKoUoKO24BwXSqxxUElUgt0JhxfTmDQ==
x-amz-cf-pop
MXP53-P3
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront

Verdicts & Comments Add Verdict or Comment

23 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 function| gtag object| dataLayer object| google_tag_manager object| google_tag_data function| onYouTubeIframeAPIReady object| gaGlobal object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

6 Cookies

Domain/Path Name / Value
support.criticaltech.com/ Name: _x_w
Value: 29_2
.criticaltech.com/ Name: _ga
Value: GA1.1.23720203.1720697870
.criticaltech.com/ Name: _ga_QCG5EHM3CQ
Value: GS1.1.1720697870.1.0.1720697870.0.0.0
.criticaltech.com/ Name: _ga_NJGJK40L89
Value: GS1.1.1720697881.1.0.1720697881.0.0.0
.freshdev.io/ Name: _hp2_id.143135558
Value: %7B%22userId%22%3A%225958877471958413%22%2C%22pageviewId%22%3A%224750338090418237%22%2C%22sessionId%22%3A%222214412689346688%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.143135558
Value: %7B%22r%22%3A%22https%3A%2F%2Fsupport.criticaltech.com%2F%22%2C%22ts%22%3A1720697882771%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
fonts.googleapis.com
fonts.gstatic.com
region1.google-analytics.com
s3.amazonaws.com
static.freshdev.io
support.criticaltech.com
www.googletagmanager.com
18.66.122.33
2001:4860:4802:32::36
2a00:1450:4001:81c::200a
2a00:1450:4001:829::2008
2a00:1450:4001:82a::2003
3.160.212.37
3.160.212.90
54.231.134.0
54.87.60.80
03ad4762a5da3481b40038940b54f9f39662d4a8d858cf2284db4ebdebfec59b
0774bb03bd2dff7facab0280e32a9e15ab9afa79bac829ff71ae64ea352a3490
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3ea3642e39f297f2be5df869b141cefd347231a29aa4cf871795f10cc7f046bb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