Submitted URL: http://email.em.pega.com/c/eJydk8uSojAUhp8Gd1gJuQALF4rYUtPQjjpj76gIATNCoEJQH3_Cpap7M5upoji3nD8f5xT5Cro5vaKFWEEEHAe7EIOliw...
Effective URL: https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=...
Submission: On September 02 via api from US

Summary

This website contacted 42 IPs in 4 countries across 30 domains to perform 226 HTTP transactions. The main IP is 151.101.14.133, located in Frankfurt am Main, Germany and belongs to FASTLY, US. The main domain is www.pega.com.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 6th 2021. Valid for: a year.
This is the only time www.pega.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 34.234.24.231 14618 (AMAZON-AES)
2 198.22.153.103 33058 (PEGASYSTEMS)
50 151.101.14.133 54113 (FASTLY)
1 13.32.121.61 16509 (AMAZON-02)
4 13.32.121.104 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
16 13.32.121.16 16509 (AMAZON-02)
14 34.253.43.221 16509 (AMAZON-02)
8 2a00:1450:400... 15169 (GOOGLE)
64 18.66.112.118 16509 (AMAZON-02)
1 18.66.97.53 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 151.101.13.27 54113 (FASTLY)
1 34.195.72.147 14618 (AMAZON-AES)
3 2620:1ec:c11:... 8068 (MICROSOFT...)
1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
2 2a00:1288:80:... 203220 (YAHOO-DEB)
2 2a03:2880:f02... 32934 (FACEBOOK)
1 151.139.237.219 33438 (HIGHWINDS2)
1 18.66.112.67 16509 (AMAZON-02)
1 2600:9000:223... 16509 (AMAZON-02)
1 23.111.9.64 33438 (HIGHWINDS2)
2 162.247.243.146 13335 (CLOUDFLAR...)
2 2 2620:119:50e4... 14413 (LINKEDIN)
1 1 2620:1ec:21::14 8068 (MICROSOFT...)
1 108.174.10.14 14413 (LINKEDIN)
2 3.219.105.181 14618 (AMAZON-AES)
1 18.66.97.17 16509 (AMAZON-02)
2 2a03:2880:f12... 32934 (FACEBOOK)
2 35.174.150.252 14618 (AMAZON-AES)
1 3 172.217.18.102 15169 (GOOGLE)
2 13.32.121.55 16509 (AMAZON-02)
2 35.188.42.15 15169 (GOOGLE)
6 2.18.233.201 16625 (AKAMAI-AS)
1 2a00:1450:400... 15169 (GOOGLE)
8 50.16.7.188 14618 (AMAZON-AES)
2 2a00:1450:400... 15169 (GOOGLE)
3 34.193.113.164 14618 (AMAZON-AES)
1 18.66.97.100 16509 (AMAZON-02)
2 54.172.114.57 14618 (AMAZON-AES)
2 2a00:1450:400... 15169 (GOOGLE)
226 42
Apex Domain
Subdomains
Transfer
64 driftt.com
js.driftt.com
741 KB
53 pega.com
email.em.pega.com
lmms.pega.com
www.pega.com
766 KB
21 trustarc.com
consent.trustarc.com
consent-pref.trustarc.com
consent-st.trustarc.com
211 KB
14 rqlkll.com
s.rqlkll.com
49 KB
13 drift.com
metrics.api.drift.com
bootstrap.api.drift.com
targeting.api.drift.com
event.api.drift.com
3 KB
8 google-analytics.com
www.google-analytics.com
58 KB
6 mathtag.com
pixel.mathtag.com
5 KB
6 doubleclick.net
stats.g.doubleclick.net
8017703.fls.doubleclick.net
1 KB
4 linkedin.com
px.ads.linkedin.com
www.linkedin.com
px4.ads.linkedin.com
3 KB
4 google.com
www.google.com
adservice.google.com
836 B
3 salesloft.com
scout-cdn.salesloft.com
scout.salesloft.com
4 KB
3 c212.net
cdn.c212.net
c212.net
2 KB
3 getsmartcontent.com
cdn.getsmartcontent.com
s.getsmartcontent.com
62 KB
3 bing.com
bat.bing.com
9 KB
3 google.de
www.google.de
321 B
2 gstatic.com
fonts.gstatic.com
29 KB
2 googleapis.com
fonts.googleapis.com
1 KB
2 sentry.io
sentry.io
806 B
2 facebook.com
www.facebook.com
165 B
2 nr-data.net
bam-cell.nr-data.net
1 KB
2 facebook.net
connect.facebook.net
113 KB
2 yimg.com
s.yimg.com
7 KB
2 googletagmanager.com
www.googletagmanager.com
97 KB
1 driftcdn.com
embeds.driftcdn.com
17 KB
1 company-target.com
api.company-target.com
934 B
1 demandbase.com
scripts.demandbase.com
16 KB
1 licdn.com
snap.licdn.com
2 KB
1 truste-svc.net
prefmgr-cookie.truste-svc.net
2 KB
1 newrelic.com
js-agent.newrelic.com
16 KB
1 truste.com
consent.truste.com
4 KB
226 30
Domain Requested by
64 js.driftt.com www.pega.com
js.driftt.com
50 www.pega.com www.pega.com
16 consent-pref.trustarc.com www.pega.com
consent-pref.trustarc.com
prefmgr-cookie.truste-svc.net
14 s.rqlkll.com www.pega.com
8 www.google-analytics.com www.pega.com
6 metrics.api.drift.com js.driftt.com
6 pixel.mathtag.com www.pega.com
pixel.mathtag.com
4 consent.trustarc.com www.pega.com
3 bootstrap.api.drift.com js.driftt.com
3 8017703.fls.doubleclick.net 1 redirects www.googletagmanager.com
3 bat.bing.com www.pega.com
3 www.google.de www.pega.com
3 www.google.com www.pega.com
3 stats.g.doubleclick.net www.pega.com
2 fonts.gstatic.com fonts.googleapis.com
2 event.api.drift.com js.driftt.com
2 targeting.api.drift.com js.driftt.com
2 fonts.googleapis.com js.driftt.com
2 sentry.io js.driftt.com
2 c212.net www.pega.com
2 s.getsmartcontent.com www.pega.com
cdn.getsmartcontent.com
2 www.facebook.com connect.facebook.net
2 scout.salesloft.com www.pega.com
2 px.ads.linkedin.com 2 redirects
2 bam-cell.nr-data.net www.pega.com
2 connect.facebook.net www.pega.com
2 s.yimg.com www.pega.com
2 www.googletagmanager.com www.pega.com
2 lmms.pega.com
1 embeds.driftcdn.com js.driftt.com
1 adservice.google.com 8017703.fls.doubleclick.net
1 api.company-target.com www.pega.com
1 px4.ads.linkedin.com
1 www.linkedin.com 1 redirects
1 scout-cdn.salesloft.com www.pega.com
1 cdn.c212.net www.pega.com
1 scripts.demandbase.com www.pega.com
1 cdn.getsmartcontent.com www.pega.com
1 snap.licdn.com www.pega.com
1 prefmgr-cookie.truste-svc.net lmms.pega.com
1 js-agent.newrelic.com www.pega.com
1 consent-st.trustarc.com consent-pref.trustarc.com
1 consent.truste.com www.pega.com
1 email.em.pega.com 1 redirects
226 44
Subject Issuer Validity Valid
*.pega.com
Go Daddy Secure Certificate Authority - G2
2021-03-01 -
2022-03-01
a year crt.sh
www.pega.com
Go Daddy Secure Certificate Authority - G2
2021-01-06 -
2022-01-06
a year crt.sh
*.truste.com
Amazon
2021-02-16 -
2022-03-17
a year crt.sh
*.trustarc.com
Go Daddy Secure Certificate Authority - G2
2020-05-21 -
2022-07-17
2 years crt.sh
*.google-analytics.com
GTS CA 1C3
2021-08-16 -
2021-11-08
3 months crt.sh
rqlkll.com
R3
2021-07-09 -
2021-10-07
3 months crt.sh
drift.com
Amazon
2020-09-21 -
2021-10-23
a year crt.sh
*.g.doubleclick.net
GTS CA 1C3
2021-08-16 -
2021-11-08
3 months crt.sh
www.google.com
GTS CA 1C3
2021-08-16 -
2021-11-08
3 months crt.sh
www.google.de
GTS CA 1C3
2021-08-16 -
2021-11-08
3 months crt.sh
*.newrelic.com
GlobalSign Atlas R3 DV TLS CA 2020
2021-05-05 -
2022-06-06
a year crt.sh
*.truste-svc.net
Go Daddy Secure Certificate Authority - G2
2020-04-25 -
2022-06-23
2 years crt.sh
www.bing.com
Microsoft RSA TLS CA 02
2021-07-06 -
2022-01-06
6 months crt.sh
*.licdn.com
DigiCert SHA2 Secure Server CA
2021-04-30 -
2022-05-11
a year crt.sh
*.yahoo.com
DigiCert SHA2 High Assurance Server CA
2021-07-26 -
2021-09-15
2 months crt.sh
*.facebook.com
DigiCert SHA2 High Assurance Server CA
2021-07-20 -
2021-10-18
3 months crt.sh
*.getsmartcontent.com
Go Daddy Secure Certificate Authority - G2
2020-10-20 -
2021-11-21
a year crt.sh
tag.demandbase.com
Go Daddy Secure Certificate Authority - G2
2020-10-14 -
2021-11-15
a year crt.sh
*.c212.net
DigiCert SHA2 High Assurance Server CA
2019-11-19 -
2022-01-05
2 years crt.sh
salesloft.com
Sectigo RSA Domain Validation Secure Server CA
2021-03-10 -
2022-04-09
a year crt.sh
*.nr-data.net
DigiCert SHA2 Secure Server CA
2020-02-05 -
2022-02-08
2 years crt.sh
px.ads.linkedin.com
DigiCert SHA2 Secure Server CA
2021-04-15 -
2021-10-15
6 months crt.sh
api.demandbase.com
Go Daddy Secure Certificate Authority - G2
2020-10-09 -
2021-10-28
a year crt.sh
bound360.com
Amazon
2021-06-28 -
2022-07-27
a year crt.sh
*.doubleclick.net
GTS CA 1C3
2021-08-16 -
2021-11-08
3 months crt.sh
sentry.io
DigiCert SHA2 Secure Server CA
2020-06-02 -
2022-06-07
2 years crt.sh
pixel.mathtag.com
DigiCert SHA2 Secure Server CA
2021-06-29 -
2022-07-07
a year crt.sh
*.google.com
GTS CA 1C3
2021-08-16 -
2021-11-08
3 months crt.sh
upload.video.google.com
GTS CA 1O1
2021-08-16 -
2021-11-08
3 months crt.sh
*.driftcdn.com
Amazon
2021-03-12 -
2022-04-10
a year crt.sh
*.gstatic.com
GTS CA 1C3
2021-08-16 -
2021-11-08
3 months crt.sh

This page contains 10 frames:

Primary Page: https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
Frame ID: 19715C2FEF121762F90FEFB43FFD07E4
Requests: 118 HTTP requests in this frame

Frame: https://consent-pref.trustarc.com/?type=pegasystemslider_v2&site=pegasystems.com&action=notice&country=ch&locale=en&behavior=expressed&gtm=1&layout=default_eu&irm=undefined&from=https://consent.trustarc.com/
Frame ID: C1D0693C78C41E03C23E8F5EB8A3E71A
Requests: 16 HTTP requests in this frame

Frame: https://consent-pref.trustarc.com/defaultpreferencemanager/3D1DCD2BF0C50EAF0926E06B9412811A.cache.html
Frame ID: BD60E8997E7D51D1D92F126B298CF5F3
Requests: 1 HTTP requests in this frame

Frame: https://js.driftt.com/core?embedId=6arzmvehrmci&region=US&forceShow=false&skipCampaigns=false&sessionId=852fe592-c3ce-4bc8-982e-0767480603bd&sessionStarted=1630617918.515&campaignRefreshToken=d3fc06fd-51e7-4798-907a-2403c26eec93&hideController=false&pageLoadStartTime=1630617916846&mode=CHAT&driftEnableLog=false
Frame ID: F27310BEE17A349C6EEC681DF437E53C
Requests: 40 HTTP requests in this frame

Frame: https://js.driftt.com/core/chat?region=US&driftEnableLog=false&pageLoadStartTime=1630617916846
Frame ID: 863CB01DDE73C41CC418D98E0FBE699E
Requests: 37 HTTP requests in this frame

Frame: https://prefmgr-cookie.truste-svc.net/cookie_js/cookie_iframe.html?parent=https://consent-pref.trustarc.com/?type=pegasystemslider_v2&site=pegasystems.com&action=notice&country=ch&locale=en&behavior=expressed&gtm=1&layout=default_eu&irm=undefined&from=https://consent.trustarc.com/
Frame ID: 42ED345A31559F0935B32ED2A8CEDE1F
Requests: 1 HTTP requests in this frame

Frame: https://8017703.fls.doubleclick.net/activityi;dc_pre=CMXe646d4fICFcEiGwod1RgFgQ;src=8017703;type=conve0;cat=submi0;ord=8827623062138;gtm=2od8u0;auiddc=1137094890.1630617919;ps=1;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Fachieving-digital-customer-service-transformation%3FIxID%3D-908732735553980031%26O%3DHowToRethinkCustservice_digitalera_NBA1087_CS_EM253856%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3D(CPN-5016)%26utm_content%3D21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US%26CONID%3DCON-8196335
Frame ID: 1FB993501DC11C1B902A0C27D7A29F2C
Requests: 2 HTTP requests in this frame

Frame: https://pixel.mathtag.com/sync/iframe?mt_uuid=3f9a6131-413f-4f00-902f-f5911d5e7672&no_iframe=1&exsync=https%3A%2F%2Fc212.net%2Fc%2Fsync%3Fu%3D%26c%3DUS%26dmpId%3D1%26pid%3D%5BMM_UUID%5D&mt_lim=1&source=mathtag
Frame ID: 3E53C4DF44BB5467C6FE3BC8275C6A5A
Requests: 5 HTTP requests in this frame

Frame: data://truncated
Frame ID: 323A2FC82EC33CF0E9A9FBC6E09664B3
Requests: 1 HTTP requests in this frame

Frame: https://consent-pref.trustarc.com/cookie_inneriframe.html
Frame ID: 225DCC843295E8729105DE6FD31FD12E
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Achieving digital customer service transformation | Pega

Page URL History Show full URLs

  1. http://email.em.pega.com/c/eJydk8uSojAUhp8Gd1gJuQALF4rYUtPQjjpj76gIATNCoEJQH3_Cpap7M5upoji3nD8f5xT5Cr... HTTP 302
    https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=4880ac3b635b4e3d804fb00404d6ef8... Page URL
  2. https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=4880ac3b635b4e3d804fb00404d6ef8... Page URL
  3. https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-9... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • script /\/\/connect\.facebook\.net\/[^/]*\/[a-z]*\.js/i

Overall confidence: 100%
Detected patterns
  • script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i

Page Statistics

226
Requests

100 %
HTTPS

37 %
IPv6

30
Domains

44
Subdomains

42
IPs

4
Countries

2219 kB
Transfer

7356 kB
Size

11
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://email.em.pega.com/c/eJydk8uSojAUhp8Gd1gJuQALF4rYUtPQjjpj76gIATNCoEJQH3_Cpap7M5upoji3nD8f5xT5Cro5vaKFWEEEHAe7EIOliwCiYAkpAhS6wIfYIRYGj6quu461Kpc5XtxW18xxPUghIxw7jocIhxS4BcQEZJ4pLqrVTeu2s9DacnbmGfqXLS_ZMmvqOTZqxjsc9-fz4cTVQ2TcxO9xfDImrJmojA0qkd0ttNPNnUsLbbHnAZahK0XkijnKPYCLKwAY4JzywsOWQxXPheKZTntVmY4JxCEDChlgzOv5fH6jMQkhO1HedDcGindNrzI-RSy7Cf4QsrRzUQrNKjvrO93UXNndRG1rxWRXNKpmWjRyuGsXvaLt4GxtH3guclxECEG-BwCCgyz9GKv75nlujlzfhLwHRnZWTOeruGJpsllDI5EGpzSMTY9H6CjQ6zqdOEelaW5zvjYj6Osxz6dBzoWM1S0T5cg48DlecEhsAuCo6X-da6TmUo_HHLi-pEGcJmsDMPaEsf0F4pssTIMovZhTh2TQWgf7KPwdbqO34HTZR-fwsD6ExzRM7F8TY_CRzOMxnu1BnyJEzOoCkx253E2rBrN9vu9-4rcfRbzL4Wbo3fSv4PX8hPL4Wfsifml--tPr2K0elbyH83fRj0GnYFVnhkPHXfxjE2YP_7uFhVrlrKoauWQyV31n_pNWNQ-Rc5nxZaPKv3l5BD4 HTTP 302
    https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=4880ac3b635b4e3d804fb00404d6ef84&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Fachieving-digital-customer-service-transformation%3FIxID%3D-908732735553980031%26O%3DHowToRethinkCustservice_digitalera_NBA1087_CS_EM253856%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3D%28CPN-5016%29%26utm_content%3D21AW_CM_NA_EM%28EM-253856%29_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US%26CONID%3DCON-8196335&CID=%7Bpr%7DwLFQ4GKfMFd1B%2BuxCxwX1nRXm9iMxteSjutM7lvlnkE%3D&OD=false&IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856 Page URL
  2. https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=4880ac3b635b4e3d804fb00404d6ef84&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Fachieving-digital-customer-service-transformation%3FIxID%3D-908732735553980031%26O%3DHowToRethinkCustservice_digitalera_NBA1087_CS_EM253856%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3D%28CPN-5016%29%26utm_content%3D21AW_CM_NA_EM%28EM-253856%29_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US%26CONID%3DCON-8196335&CID=%7Bpr%7DwLFQ4GKfMFd1B%2BuxCxwX1nRXm9iMxteSjutM7lvlnkE%3D&OD=false&IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&DoubleRedirect=true Page URL
  3. https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335 Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 0
  • http://email.em.pega.com/c/eJydk8uSojAUhp8Gd1gJuQALF4rYUtPQjjpj76gIATNCoEJQH3_Cpap7M5upoji3nD8f5xT5Cro5vaKFWEEEHAe7EIOliwCiYAkpAhS6wIfYIRYGj6quu461Kpc5XtxW18xxPUghIxw7jocIhxS4BcQEZJ4pLqrVTeu2s9DacnbmGfqXLS_ZMmvqOTZqxjsc9-fz4cTVQ2TcxO9xfDImrJmojA0qkd0ttNPNnUsLbbHnAZahK0XkijnKPYCLKwAY4JzywsOWQxXPheKZTntVmY4JxCEDChlgzOv5fH6jMQkhO1HedDcGindNrzI-RSy7Cf4QsrRzUQrNKjvrO93UXNndRG1rxWRXNKpmWjRyuGsXvaLt4GxtH3guclxECEG-BwCCgyz9GKv75nlujlzfhLwHRnZWTOeruGJpsllDI5EGpzSMTY9H6CjQ6zqdOEelaW5zvjYj6Osxz6dBzoWM1S0T5cg48DlecEhsAuCo6X-da6TmUo_HHLi-pEGcJmsDMPaEsf0F4pssTIMovZhTh2TQWgf7KPwdbqO34HTZR-fwsD6ExzRM7F8TY_CRzOMxnu1BnyJEzOoCkx253E2rBrN9vu9-4rcfRbzL4Wbo3fSv4PX8hPL4Wfsifml--tPr2K0elbyH83fRj0GnYFVnhkPHXfxjE2YP_7uFhVrlrKoauWQyV31n_pNWNQ-Rc5nxZaPKv3l5BD4 HTTP 302
  • https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=4880ac3b635b4e3d804fb00404d6ef84&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Fachieving-digital-customer-service-transformation%3FIxID%3D-908732735553980031%26O%3DHowToRethinkCustservice_digitalera_NBA1087_CS_EM253856%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3D%28CPN-5016%29%26utm_content%3D21AW_CM_NA_EM%28EM-253856%29_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US%26CONID%3DCON-8196335&CID=%7Bpr%7DwLFQ4GKfMFd1B%2BuxCxwX1nRXm9iMxteSjutM7lvlnkE%3D&OD=false&IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856
Request Chain 98
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Request Chain 148
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226 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Cookie set Click
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Redirect Chain
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Security
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Server
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Software
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Request headers

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keep-alive
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Cache-Control
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Response headers

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Keep-Alive
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Redirect headers

Content-Type
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nginx
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Connection
keep-alive
Cookie set Click
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1 KB
1 KB
Document
General
Full URL
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Security
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Server
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291 KB
44 KB
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H3-29
Security
QUIC, , AES_128_GCM
Server
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Software
Golfe2 /
Resource Hash
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Security Headers
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Request headers

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User-Agent
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Response headers

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x-content-type-options
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5 KB
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General
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Software
nginx /
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User-Agent
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Response headers

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content-encoding
gzip
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server
nginx
x-amz-cf-pop
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Response headers

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content-encoding
gzip
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expires
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ga-audiences
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42 B
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Image
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Full URL
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Protocol
H2
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x-content-type-options
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Response headers

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18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
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Security Headers
Name Value
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Request headers

Origin
https://js.driftt.com
Referer
https://js.driftt.com/core/chat?region=US&driftEnableLog=false&pageLoadStartTime=1630617916846
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Mon, 23 Aug 2021 18:08:17 GMT
content-encoding
gzip
age
875822
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
max-age=31536000; includeSubDomains
access-control-allow-origin
*
last-modified
Mon, 23 Aug 2021 17:42:09 GMT
server
nginx
etag
W/"820cfe69f4aac5422f87e3cb224a2121"
vary
Accept-Encoding
access-control-allow-methods
GET, POST, OPTIONS
x-amz-version-id
3cwKs.ecumrplOWKAtclmrytpqY5MXQF
via
1.1 342054511f9732c450e11bade76323dd.cloudfront.net (CloudFront)
cache-control
max-age=31536000
access-control-allow-credentials
true
x-amz-cf-pop
FRA56-P5
content-type
application/javascript; charset=utf-8
access-control-allow-headers
DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
x-amz-cf-id
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js.driftt.com/core/assets/js/ Frame F273
6 KB
3 KB
Script
General
Full URL
https://js.driftt.com/core/assets/js/runtime~main.705c68a4.js
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core?embedId=6arzmvehrmci&region=US&forceShow=false&skipCampaigns=false&sessionId=852fe592-c3ce-4bc8-982e-0767480603bd&sessionStarted=1630617918.515&campaignRefreshToken=d3fc06fd-51e7-4798-907a-2403c26eec93&hideController=false&pageLoadStartTime=1630617916846&mode=CHAT&driftEnableLog=false
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Origin
https://js.driftt.com
Referer
https://js.driftt.com/core?embedId=6arzmvehrmci&region=US&forceShow=false&skipCampaigns=false&sessionId=852fe592-c3ce-4bc8-982e-0767480603bd&sessionStarted=1630617918.515&campaignRefreshToken=d3fc06fd-51e7-4798-907a-2403c26eec93&hideController=false&pageLoadStartTime=1630617916846&mode=CHAT&driftEnableLog=false
User-Agent
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Response headers

date
Wed, 01 Sep 2021 20:13:40 GMT
content-encoding
gzip
age
90699
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
max-age=31536000; includeSubDomains
access-control-allow-origin
*
last-modified
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server
nginx
etag
W/"e35ad17d985d2a26525895691529c296"
vary
Accept-Encoding
access-control-allow-methods
GET, POST, OPTIONS
x-amz-version-id
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via
1.1 342054511f9732c450e11bade76323dd.cloudfront.net (CloudFront)
cache-control
max-age=31536000
access-control-allow-credentials
true
x-amz-cf-pop
FRA56-P5
content-type
application/javascript; charset=utf-8
access-control-allow-headers
DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
x-amz-cf-id
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js.driftt.com/core/assets/js/ Frame F273
58 KB
20 KB
Script
General
Full URL
https://js.driftt.com/core/assets/js/4.a93e53d9.chunk.js
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core?embedId=6arzmvehrmci&region=US&forceShow=false&skipCampaigns=false&sessionId=852fe592-c3ce-4bc8-982e-0767480603bd&sessionStarted=1630617918.515&campaignRefreshToken=d3fc06fd-51e7-4798-907a-2403c26eec93&hideController=false&pageLoadStartTime=1630617916846&mode=CHAT&driftEnableLog=false
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
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Security Headers
Name Value
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Request headers

Origin
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Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Fri, 06 Aug 2021 19:32:17 GMT
content-encoding
gzip
age
2339582
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
max-age=31536000; includeSubDomains
access-control-allow-origin
*
last-modified
Fri, 06 Aug 2021 18:47:25 GMT
server
nginx
etag
W/"fce0b3daf28dfa888be2818f43b06ef0"
vary
Accept-Encoding
access-control-allow-methods
GET, POST, OPTIONS
x-amz-version-id
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via
1.1 342054511f9732c450e11bade76323dd.cloudfront.net (CloudFront)
cache-control
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access-control-allow-credentials
true
x-amz-cf-pop
FRA56-P5
content-type
application/javascript; charset=utf-8
access-control-allow-headers
DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
x-amz-cf-id
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js.driftt.com/core/assets/js/ Frame F273
6 KB
3 KB
Script
General
Full URL
https://js.driftt.com/core/assets/js/main~493df0b3.1e5e8324.chunk.js
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core?embedId=6arzmvehrmci&region=US&forceShow=false&skipCampaigns=false&sessionId=852fe592-c3ce-4bc8-982e-0767480603bd&sessionStarted=1630617918.515&campaignRefreshToken=d3fc06fd-51e7-4798-907a-2403c26eec93&hideController=false&pageLoadStartTime=1630617916846&mode=CHAT&driftEnableLog=false
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
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Security Headers
Name Value
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Request headers

Origin
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Referer
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User-Agent
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Response headers

date
Mon, 23 Aug 2021 18:08:17 GMT
content-encoding
gzip
age
875822
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
max-age=31536000; includeSubDomains
access-control-allow-origin
*
last-modified
Mon, 23 Aug 2021 17:42:09 GMT
server
nginx
etag
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vary
Accept-Encoding
access-control-allow-methods
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x-amz-version-id
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via
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cache-control
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access-control-allow-credentials
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x-amz-cf-pop
FRA56-P5
content-type
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access-control-allow-headers
DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
x-amz-cf-id
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1b41216fea
bam-cell.nr-data.net/1/
49 B
886 B
Script
General
Full URL
https://bam-cell.nr-data.net/1/1b41216fea?a=66379666&v=1210.e2a3f80&to=ZlMBMBYAXxVYAUYIXV8ZIBEXFV4LFgdcFVtFT00KCwVUSFoDXA5cWFUCCF4TVBVWF0ACVw%3D%3D&rst=2389&ck=1&ref=https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation&ap=966&be=81&fe=1762&dc=829&af=err,xhr,stn,ins,spa&perf=%7B%22timing%22:%7B%22of%22:1630617916760,%22n%22:0,%22f%22:0,%22dn%22:1,%22dne%22:15,%22c%22:15,%22s%22:32,%22ce%22:52,%22rq%22:52,%22rp%22:71,%22rpe%22:86,%22dl%22:74,%22di%22:829,%22ds%22:829,%22de%22:862,%22dc%22:1754,%22l%22:1762,%22le%22:1763%7D,%22navigation%22:%7B%7D%7D&fp=628&fcp=628&at=ShQCRl4aTBs%3D&jsonp=NREUM.setToken
Requested by
Host: www.pega.com
URL: https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
162.247.243.146 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Referer
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User-Agent
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Response headers

Date
Thu, 02 Sep 2021 21:25:19 GMT
Content-Encoding
gzip
CF-Cache-Status
DYNAMIC
X-NewRelic-App-Data
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cloudflare
Expect-CT
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Vary
Accept-Encoding
access-control-allow-methods
GET, POST, PUT, HEAD, OPTIONS
Content-Type
text/javascript
Access-Control-Allow-Origin
*
Transfer-Encoding
chunked
Connection
keep-alive
access-control-allow-credentials
true
CF-Ray
6889cf6b1f9223df-ZRH
collect
px4.ads.linkedin.com/
Redirect Chain
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=8375&time=1630617919158&url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Fachieving-digital-customer-service-transformation%3FIxID%3D-908732...
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D8375%26time%3D1630617919158%26url%3Dhttps%253A%252F%252Fwww.pega.com%252Finsights...
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=8375&time=1630617919158&url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Fachieving-digital-customer-service-transformation%3FIxID%3D-908732...
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=8375&time=1630617919158&url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Fachieving-digital-customer-service-transformation%3FIxID%3D-90873...
0
278 B
Image
General
Full URL
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=8375&time=1630617919158&url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Fachieving-digital-customer-service-transformation%3FIxID%3D-908732735553980031%26O%3DHowToRethinkCustservice_digitalera_NBA1087_CS_EM253856%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3D%28CPN-5016%29%26utm_content%3D21AW_CM_NA_EM%28EM-253856%29_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US%26CONID%3DCON-8196335&liSync=true&e_ipv6=AQKm1TeKvwGjFwAAAXuoZuBEW1D7d7eIOHxB2C54B0R0mAC-9IgS1duGSnZTo9EcYrg-6eYK
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
108.174.10.14 , United States, ASN14413 (LINKEDIN, US),
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Software
Play /
Resource Hash
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Request headers

Referer
https://www.pega.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Thu, 02 Sep 2021 21:25:19 GMT
nel
{"report_to":"network-errors","max_age":1296000,"success_fraction":0.00066,"failure_fraction":1,"include_subdomains":true}
server
Play
linkedin-action
1
report-to
{"group":"network-errors","max_age":2592000,"endpoints":[{"url":"https://www.linkedin.com/li/rep"}],"include_subdomains":true}
x-li-fabric
prod-lva1
x-li-proto
http/2
x-li-pop
prod-edc2
content-type
application/javascript
content-length
0
x-li-uuid
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Redirect headers

date
Thu, 02 Sep 2021 21:25:19 GMT
nel
{"report_to":"network-errors","max_age":1296000,"success_fraction":0.00066,"failure_fraction":1,"include_subdomains":true}
server
Play
linkedin-action
1
report-to
{"group":"network-errors","max_age":2592000,"endpoints":[{"url":"https://www.linkedin.com/li/rep"}],"include_subdomains":true}
x-li-fabric
prod-lva1
location
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x-li-proto
http/2
x-li-pop
prod-edc2
content-length
0
x-li-uuid
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connect.facebook.net/signals/config/
305 KB
87 KB
Script
General
Full URL
https://connect.facebook.net/signals/config/721014168025944?v=2.9.45&r=stable
Requested by
Host: www.pega.com
URL: https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
2a03:2880:f02d:12:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 0

Request headers

Referer
https://www.pega.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

content-security-policy
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content-encoding
gzip
x-content-type-options
nosniff
content-security-policy-report-only
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cross-origin-resource-policy
cross-origin
alt-svc
h3-29=":443"; ma=3600,h3-27=":443"; ma=3600
content-length
89158
x-xss-protection
0
pragma
public
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cross-origin-embedder-policy-report-only
require-corp;report-to="coep_report"
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
DENY
date
Thu, 02 Sep 2021 21:25:19 GMT
strict-transport-security
max-age=31536000; preload; includeSubDomains
report-to
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content-type
application/x-javascript; charset=utf-8
vary
Accept-Encoding
cache-control
public, max-age=1200
x-fb-rlafr
0
priority
u=3,i
expires
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10109397.json
s.yimg.com/wi/config/
2 B
457 B
XHR
General
Full URL
https://s.yimg.com/wi/config/10109397.json
Requested by
Host: www.pega.com
URL: https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1288:80:800::7001 Frankfurt am Main, Germany, ASN203220 (YAHOO-DEB, GB),
Reverse DNS
Software
ATS /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.pega.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Thu, 02 Sep 2021 21:21:40 GMT
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nginx /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://js.driftt.com/core/chat?region=US&driftEnableLog=false&pageLoadStartTime=1630617916846
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Fri, 06 Aug 2021 19:32:17 GMT
content-encoding
gzip
age
2339581
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
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access-control-allow-origin
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server
nginx
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via
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cache-control
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x-amz-cf-pop
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x-amz-cf-id
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js.driftt.com/core/assets/js/ Frame 863C
105 KB
34 KB
Script
General
Full URL
https://js.driftt.com/core/assets/js/40.01f4f7b3.chunk.js
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.705c68a4.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://js.driftt.com/core/chat?region=US&driftEnableLog=false&pageLoadStartTime=1630617916846
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Mon, 23 Aug 2021 18:08:17 GMT
content-encoding
gzip
age
875822
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
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access-control-allow-origin
*
last-modified
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server
nginx
etag
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x-amz-version-id
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via
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cache-control
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access-control-allow-credentials
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x-amz-cf-pop
FRA56-P5
content-type
application/javascript; charset=utf-8
access-control-allow-headers
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x-amz-cf-id
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js.driftt.com/core/assets/js/ Frame 863C
12 KB
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Script
General
Full URL
https://js.driftt.com/core/assets/js/33.c1910d43.chunk.js
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.705c68a4.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
c2d8b5ed5baf711d51629607797e32e5ff638637a0091598427eac4908dbae47
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://js.driftt.com/core/chat?region=US&driftEnableLog=false&pageLoadStartTime=1630617916846
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Mon, 23 Aug 2021 18:08:17 GMT
content-encoding
gzip
age
875822
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
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access-control-allow-origin
*
last-modified
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server
nginx
etag
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x-amz-version-id
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via
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cache-control
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access-control-allow-credentials
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x-amz-cf-pop
FRA56-P5
content-type
application/javascript; charset=utf-8
access-control-allow-headers
DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
x-amz-cf-id
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js.driftt.com/core/assets/js/ Frame 863C
12 KB
5 KB
Script
General
Full URL
https://js.driftt.com/core/assets/js/24.1ac10846.chunk.js
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.705c68a4.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://js.driftt.com/core/chat?region=US&driftEnableLog=false&pageLoadStartTime=1630617916846
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Fri, 06 Aug 2021 19:32:17 GMT
content-encoding
gzip
age
2339581
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
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access-control-allow-origin
*
last-modified
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server
nginx
etag
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x-amz-version-id
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via
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cache-control
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x-amz-cf-pop
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content-type
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access-control-allow-headers
DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
x-amz-cf-id
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js.driftt.com/core/assets/js/ Frame 863C
17 KB
7 KB
Script
General
Full URL
https://js.driftt.com/core/assets/js/16.fab21cf4.chunk.js
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.705c68a4.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
fa110ac06915e913fea0ad440e557cd75b95101504acc6a865efb5d7f0f34d95
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://js.driftt.com/core/chat?region=US&driftEnableLog=false&pageLoadStartTime=1630617916846
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Mon, 23 Aug 2021 18:08:17 GMT
content-encoding
gzip
age
875822
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
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access-control-allow-origin
*
last-modified
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server
nginx
etag
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vary
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x-amz-version-id
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via
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cache-control
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x-amz-cf-pop
FRA56-P5
content-type
application/javascript; charset=utf-8
access-control-allow-headers
DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
x-amz-cf-id
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js.driftt.com/core/assets/css/ Frame 863C
12 KB
3 KB
Stylesheet
General
Full URL
https://js.driftt.com/core/assets/css/7.e7855ffa.chunk.css
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.705c68a4.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
ddbff1fdf55f5fcc80d6eca42f3a2efb36b38f4ddd1eea47ce8a0ba437ac8247
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://js.driftt.com/core/chat?region=US&driftEnableLog=false&pageLoadStartTime=1630617916846
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Mon, 30 Aug 2021 18:53:34 GMT
content-encoding
gzip
age
268305
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
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access-control-allow-origin
*
last-modified
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server
nginx
etag
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vary
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x-amz-version-id
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via
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cache-control
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x-amz-cf-pop
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content-type
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access-control-allow-headers
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x-amz-cf-id
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js.driftt.com/core/assets/js/ Frame 863C
70 KB
21 KB
Script
General
Full URL
https://js.driftt.com/core/assets/js/7.5f15c86b.chunk.js
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.705c68a4.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://js.driftt.com/core/chat?region=US&driftEnableLog=false&pageLoadStartTime=1630617916846
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Fri, 27 Aug 2021 17:56:05 GMT
content-encoding
gzip
age
530954
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
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access-control-allow-origin
*
last-modified
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server
nginx
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cache-control
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x-amz-cf-id
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js.driftt.com/core/assets/css/ Frame 863C
24 B
666 B
Stylesheet
General
Full URL
https://js.driftt.com/core/assets/css/14.22abfce0.chunk.css
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.705c68a4.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://js.driftt.com/core/chat?region=US&driftEnableLog=false&pageLoadStartTime=1630617916846
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Fri, 06 Aug 2021 19:32:17 GMT
via
1.1 342054511f9732c450e11bade76323dd.cloudfront.net (CloudFront)
age
2339581
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server
nginx
etag
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strict-transport-security
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x-amz-version-id
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access-control-allow-origin
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cache-control
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access-control-allow-headers
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x-amz-cf-id
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js.driftt.com/core/assets/js/ Frame 863C
71 KB
18 KB
Script
General
Full URL
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Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.705c68a4.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://js.driftt.com/core/chat?region=US&driftEnableLog=false&pageLoadStartTime=1630617916846
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Mon, 23 Aug 2021 18:08:17 GMT
content-encoding
gzip
age
875822
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
max-age=31536000; includeSubDomains
access-control-allow-origin
*
last-modified
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server
nginx
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x-amz-version-id
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via
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cache-control
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content-type
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access-control-allow-headers
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x-amz-cf-id
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js.driftt.com/core/assets/js/ Frame 863C
44 KB
12 KB
Script
General
Full URL
https://js.driftt.com/core/assets/js/21.5f138501.chunk.js
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.705c68a4.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://js.driftt.com/core/chat?region=US&driftEnableLog=false&pageLoadStartTime=1630617916846
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Mon, 23 Aug 2021 18:08:17 GMT
content-encoding
gzip
age
875822
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
max-age=31536000; includeSubDomains
access-control-allow-origin
*
last-modified
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server
nginx
etag
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vary
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GET, POST, OPTIONS
x-amz-version-id
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via
1.1 342054511f9732c450e11bade76323dd.cloudfront.net (CloudFront)
cache-control
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access-control-allow-credentials
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x-amz-cf-pop
FRA56-P5
content-type
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access-control-allow-headers
DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
x-amz-cf-id
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js.driftt.com/core/assets/js/ Frame 863C
37 KB
12 KB
Script
General
Full URL
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Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.705c68a4.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
cc5422156c4d944bebbf811a42bba1df6b4564a4bf4273c3ab4f81432bc7a9db
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://js.driftt.com/core/chat?region=US&driftEnableLog=false&pageLoadStartTime=1630617916846
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Wed, 01 Sep 2021 20:13:40 GMT
content-encoding
gzip
age
90699
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
max-age=31536000; includeSubDomains
access-control-allow-origin
*
last-modified
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server
nginx
etag
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vary
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access-control-allow-methods
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x-amz-version-id
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via
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TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
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Security Headers
Name Value
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Request headers

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User-Agent
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Response headers

date
Mon, 23 Aug 2021 18:08:17 GMT
content-encoding
gzip
age
875822
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
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access-control-allow-origin
*
last-modified
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server
nginx
etag
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vary
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x-amz-version-id
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via
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cache-control
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access-control-allow-credentials
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x-amz-cf-pop
FRA56-P5
content-type
application/javascript; charset=utf-8
access-control-allow-headers
DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
x-amz-cf-id
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js.driftt.com/core/assets/js/ Frame F273
44 KB
12 KB
Script
General
Full URL
https://js.driftt.com/core/assets/js/21.5f138501.chunk.js
Requested by
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URL: https://js.driftt.com/core/assets/js/runtime~main.705c68a4.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
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Response headers

date
Mon, 23 Aug 2021 18:08:17 GMT
content-encoding
gzip
age
875822
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
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access-control-allow-origin
*
last-modified
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server
nginx
etag
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x-amz-version-id
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via
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cache-control
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access-control-allow-credentials
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x-amz-cf-pop
FRA56-P5
content-type
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access-control-allow-headers
DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
x-amz-cf-id
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js.driftt.com/core/assets/js/ Frame F273
37 KB
12 KB
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General
Full URL
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Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.705c68a4.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
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Security Headers
Name Value
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Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Wed, 01 Sep 2021 20:13:40 GMT
content-encoding
gzip
age
90699
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
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access-control-allow-origin
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last-modified
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server
nginx
etag
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vary
Accept-Encoding
access-control-allow-methods
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x-amz-version-id
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via
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cache-control
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x-amz-cf-pop
FRA56-P5
content-type
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access-control-allow-headers
DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
x-amz-cf-id
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XHR
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Full URL
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Requested by
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URL: https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.97.17 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
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Request headers

Referer
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User-Agent
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Response headers

date
Thu, 02 Sep 2021 21:25:19 GMT
identification-source
CENTRAL
vary
Accept-Encoding, Origin
x-amz-cf-pop
FRA56-P2
x-cache
Miss from cloudfront
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content-encoding
gzip
pragma
no-cache
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server
nginx
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access-control-allow-methods
GET, POST, OPTIONS
content-type
application/json;charset=utf-8
via
1.1 50c53efe331c3da25a4faf191817af8c.cloudfront.net (CloudFront)
access-control-expose-headers
cache-control
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api-version
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access-control-allow-headers
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x-amz-cf-id
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expires
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147 B
Image
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Full URL
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a03:2880:f12d:181:face:b00c:0:25de Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),
Reverse DNS
Software
proxygen-bolt /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
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Response headers

date
Thu, 02 Sep 2021 21:25:19 GMT
last-modified
Fri, 21 Dec 2012 00:00:01 GMT
server
proxygen-bolt
strict-transport-security
max-age=31536000; includeSubDomains
content-type
image/gif
cache-control
no-cache, must-revalidate, max-age=0
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
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postback
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145 B
XHR
General
Full URL
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Requested by
Host: www.pega.com
URL: https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
34.253.43.221 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-34-253-43-221.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Content-Type
text/plain

Response headers

Access-Control-Allow-Origin
*
Date
Thu, 02 Sep 2021 21:25:19 GMT
Timing-Allow-Origin
*
Content-Length
0
Vary
Origin
serving
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5 KB
6 KB
Script
General
Full URL
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Requested by
Host: www.pega.com
URL: https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.174.150.252 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-35-174-150-252.compute-1.amazonaws.com
Software
/
Resource Hash
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Security Headers
Name Value
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X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.pega.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

pragma
no-cache
date
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referrer-policy
unsafe-url
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-type
application/javascript
x-xss-protection
1; mode=block
cache-control
max-age=0, must-revalidate, no-cache=Set-Cookie, private
content-security-policy
default-src '*'
x-content-type-options
nosniff
expires
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8017703.fls.doubleclick.net/ Frame 1FB9
Redirect Chain
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  • https://8017703.fls.doubleclick.net/activityi;dc_pre=CMXe646d4fICFcEiGwod1RgFgQ;src=8017703;type=conve0;cat=submi0;ord=8827623062138;gtm=2od8u0;auiddc=1137094890.1630617919;ps=1;~oref=https%3A%2F%2...
740 B
583 B
Document
General
Full URL
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Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=DC-8017703
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
172.217.18.102 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
zrh04s05-in-f102.1e100.net
Software
cafe /
Resource Hash
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Security Headers
Name Value
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Request headers

:method
GET
:authority
8017703.fls.doubleclick.net
:scheme
https
:path
/activityi;dc_pre=CMXe646d4fICFcEiGwod1RgFgQ;src=8017703;type=conve0;cat=submi0;ord=8827623062138;gtm=2od8u0;auiddc=1137094890.1630617919;ps=1;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Fachieving-digital-customer-service-transformation%3FIxID%3D-908732735553980031%26O%3DHowToRethinkCustservice_digitalera_NBA1087_CS_EM253856%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3D(CPN-5016)%26utm_content%3D21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US%26CONID%3DCON-8196335?
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
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accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
cross-site
sec-fetch-mode
navigate
sec-fetch-dest
iframe
referer
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accept-encoding
gzip, deflate, br
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en-US
cookie
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Upgrade-Insecure-Requests
1
User-Agent
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Referer
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Response headers

p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
timing-allow-origin
*
cross-origin-resource-policy
cross-origin
date
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expires
Thu, 02 Sep 2021 21:25:19 GMT
cache-control
private, max-age=0
strict-transport-security
max-age=21600
content-type
text/html; charset=UTF-8
x-content-type-options
nosniff
content-encoding
gzip
server
cafe
content-length
558
x-xss-protection
0
set-cookie
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alt-svc
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Redirect headers

p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
timing-allow-origin
*
cross-origin-resource-policy
cross-origin
date
Thu, 02 Sep 2021 21:25:19 GMT
pragma
no-cache
expires
Fri, 01 Jan 1990 00:00:00 GMT
cache-control
no-cache, must-revalidate
follow-only-when-prerender-shown
1
strict-transport-security
max-age=21600
location
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content-type
text/html; charset=UTF-8
x-content-type-options
nosniff
server
cafe
content-length
0
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
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8017703.fls.doubleclick.net/
0
0
Image
General
Full URL
https://8017703.fls.doubleclick.net/activityi;register_conversion=1;src=8017703;type=conve0;cat=submi0;ord=8827623062138;gtm=2od8u0;auiddc=1137094890.1630617919;ps=1;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Fachieving-digital-customer-service-transformation%3FIxID%3D-908732735553980031%26O%3DHowToRethinkCustservice_digitalera_NBA1087_CS_EM253856%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3D(CPN-5016)%26utm_content%3D21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US%26CONID%3DCON-8196335?
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.217.18.102 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
zrh04s05-in-f102.1e100.net
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.pega.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

/
c212.net/c/etag/
384 B
859 B
Script
General
Full URL
https://c212.net/c/etag/?clientId=RPt7Tpnr&pixel=0&dmp=1&e1=1
Requested by
Host: www.pega.com
URL: https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.55 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-55.fra60.r.cloudfront.net
Software
Jetty(9.4.31.v20200723) /
Resource Hash
83570984ac066eae1a59773c11bfef094e6557791d7456d492b306c8257adf43

Request headers

Referer
https://www.pega.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Thu, 02 Sep 2021 21:25:19 GMT
via
1.1 1877c1d3c1c0435e896415d580d52c53.cloudfront.net (CloudFront)
server
Jetty(9.4.31.v20200723)
x-amz-cf-pop
FRA60-P1
x-cache
Miss from cloudfront
content-language
en-US
server-timing
intid;desc=a2cf8acdbb28e979
content-type
text/html;charset=iso-8859-1
content-length
384
x-amz-cf-id
ikJVLavR-0_EOoMl9ugx4vE04lvJt5rNHSYOTjwi0twG76zcKST_8w==
expires
Thu, 01 Jan 1970 00:00:00 GMT
collect
www.google-analytics.com/j/
2 B
108 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j93&aip=1&a=596149142&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Fachieving-digital-customer-service-transformation%3FIxID%3D-908732735553980031%26O%3DHowToRethinkCustservice_digitalera_NBA1087_CS_EM253856%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3D(CPN-5016)%26utm_content%3D21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US%26CONID%3DCON-8196335&dr=https%3A%2F%2Flmms.pega.com%2F&ul=en-us&de=UTF-8&dt=Achieving%20digital%20customer%20service%20transformation%20%7C%20Pega&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Demandbase&ea=API%20Resolution&el=IP%20API&_u=aHDACEADRAAAAC~&jid=1152718912&gjid=1144152800&cid=1631229898.1630617918&tid=UA-369184-1&_gid=162809842.1630617918&_r=1&gtm=2wg8u0TNL9MK7&cd1=(Non-Company%20Visitor)&cd2=(Non-Company%20Visitor)&cd3=(Non-Company%20Visitor)&cd4=(Non-Company%20Visitor)&cd5=(Non-Company%20Visitor)&cd6=(Non-Company%20Visitor)&cd7=(Non-Company%20Visitor)&cd8=(Non-Company%20Visitor)&cd11=(Non-Company%20Visitor)&cd12=(Non-Company%20Visitor)&cd13=(Non-Company%20Visitor)&z=1092655270
Requested by
Host: www.pega.com
URL: https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:810::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.pega.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Thu, 02 Sep 2021 21:25:19 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.pega.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
CaptureResponse
www.pega.com/lmmsprd/PRRestService/PegaMKTContainer/V2/
57 B
359 B
XHR
General
Full URL
https://www.pega.com/lmmsprd/PRRestService/PegaMKTContainer/V2/CaptureResponse
Requested by
Host: www.pega.com
URL: https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
be7de6f5e4409350dff6da0248f2bbd6edf7641f2a5ea15a2412b726ad5e918f

Request headers

sec-fetch-mode
cors
origin
https://www.pega.com
accept-encoding
gzip, deflate, br
accept-language
en-US
sec-fetch-dest
empty
x-requested-with
XMLHttpRequest
cookie
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content-length
389
:path
/lmmsprd/PRRestService/PegaMKTContainer/V2/CaptureResponse
pragma
no-cache
x-newrelic-id
UwYHUF9WGwUGV1ZbAQcB
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
content-type
application/x-www-form-urlencoded; charset=UTF-8
accept
application/json, text/javascript, */*; q=0.01
cache-control
no-cache
:authority
www.pega.com
referer
https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
:scheme
https
sec-fetch-site
same-origin
:method
POST
Accept
application/json, text/javascript, */*; q=0.01
X-NewRelic-ID
UwYHUF9WGwUGV1ZbAQcB
X-Requested-With
XMLHttpRequest
Referer
https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
User-Agent
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Content-Type
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Response headers

date
Thu, 02 Sep 2021 21:25:19 GMT
x-timer
S1630617919.481799,VS0,VE172
x-served-by
cache-fra19162-FRA
vary
Accept-Encoding
x-cache
MISS
content-type
application/json;charset=UTF-8
access-control-allow-origin
https://www.pega.com
set-cookie
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accept-ranges
bytes
backend-name
68DtV4BUwXEbeWpwB14Jwz--F_lmms_pega_com
content-length
57
x-cache-hits
0
collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j93&aip=1&a=596149142&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Fachieving-digital-customer-service-transformation%3FIxID%3D-908732735553980031%26O%3DHowToRethinkCustservice_digitalera_NBA1087_CS_EM253856%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3D(CPN-5016)%26utm_content%3D21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US%26CONID%3DCON-8196335&dr=https%3A%2F%2Flmms.pega.com%2F&ul=en-us&de=UTF-8&dt=Achieving%20digital%20customer%20service%20transformation%20%7C%20Pega&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=CDH%20-%20Resources%20-%20Default%20Related%20-%20Card%20%233&ea=Impression&el=NBA-963%20%7C%20AR_Gartner_CRM_CEC_2021&ev=1&_u=aHjACEADRAAAAC~&jid=&gjid=&cid=1631229898.1630617918&tid=UA-369184-1&_gid=1627563815.1630617919&gtm=2wg8u0TNL9MK7&cd17=C-%09%7Bpr%7DwLFQ4GKfMFd1B%2BuxCxwX1nRXm9iMxteSjutM7lvlnkE%3D&cd18=0a749c6b-5d2e-4f55-a044-e29ad53eda8c&cd19=1630617919477&cd20=&cd28=&cd44=&cd45=&cd47=&cd48=&cd49=Mozilla%2F5.0%20(Windows%20NT%2010.0%3B%20Win64%3B%20x64)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F92.0.4515.159%20Safari%2F537.36&cd59=Automated&cd60=en-US&cd61=en-US&cd62=20030107&cd64=Linux%20x86_64&cd65=1600&cd66=1600&cd67=1200&cd68=1200&cd69=24&cd70=8&cd71=1&cd72=https%3A%2F%2Flmms.pega.com%2F&z=1070531922
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:810::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.pega.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 02 Sep 2021 14:36:30 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
24529
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
70 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j93&tid=UA-369184-1&cid=1631229898.1630617918&jid=1152718912&gjid=1144152800&_gid=162809842.1630617918&_u=aHDACEADRAAAAC~&z=1020284536
Requested by
Host: www.pega.com
URL: https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c04::9a Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.pega.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
date
Thu, 02 Sep 2021 21:25:19 GMT
content-type
text/plain
access-control-allow-origin
https://www.pega.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
sentry.io/api/1485028/envelope/ Frame 863C
2 B
403 B
Fetch
General
Full URL
https://sentry.io/api/1485028/envelope/?sentry_key=6a7024aa4c6a4c4d9a797440877237b2&sentry_version=7
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/42.84f5886d.chunk.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
35.188.42.15 Council Bluffs, United States, ASN15169 (GOOGLE, US),
Reverse DNS
15.42.188.35.bc.googleusercontent.com
Software
nginx /
Resource Hash
44136fa355b3678a1146ad16f7e8649e94fb4fc21fe77e8310c060f61caaff8a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://js.driftt.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Date
Thu, 02 Sep 2021 21:25:19 GMT
vary
Origin
Server
nginx
Strict-Transport-Security
max-age=31536000; includeSubDomains; preload
Content-Type
application/json
access-control-allow-origin
https://js.driftt.com
access-control-expose-headers
x-sentry-rate-limits, x-sentry-error, retry-after
x-envoy-upstream-service-time
0
Connection
keep-alive
Content-Length
2
30.e776e5b0.chunk.css
js.driftt.com/core/assets/css/ Frame 863C
6 KB
1 KB
Stylesheet
General
Full URL
https://js.driftt.com/core/assets/css/30.e776e5b0.chunk.css
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.705c68a4.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
f8e3f110b75b3f1951f50fb7795c6eaf5bee4f07b787a1b535b39e734c7f1723
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://js.driftt.com/core/chat?region=US&driftEnableLog=false&pageLoadStartTime=1630617916846
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Tue, 29 Jun 2021 15:29:47 GMT
content-encoding
gzip
age
5637332
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
max-age=31536000; includeSubDomains
access-control-allow-origin
*
last-modified
Tue, 29 Jun 2021 15:10:44 GMT
server
nginx
etag
W/"9f36443a9402e1e03bf8070ddc88b8db"
vary
Accept-Encoding
access-control-allow-methods
GET, POST, OPTIONS
x-amz-version-id
fetckuyHy7tVJ3YvictsA_agqEVkirdd
via
1.1 342054511f9732c450e11bade76323dd.cloudfront.net (CloudFront)
cache-control
max-age=31536000
access-control-allow-credentials
true
x-amz-cf-pop
FRA56-P5
content-type
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access-control-allow-headers
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Full URL
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
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nginx /
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date
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content-encoding
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strict-transport-security
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server
nginx
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cache-control
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Requested by
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Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
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Reverse DNS
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nginx /
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Request headers

Referer
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User-Agent
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Response headers

Date
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vary
Origin
Server
nginx
Strict-Transport-Security
max-age=31536000; includeSubDomains; preload
Content-Type
application/json
access-control-allow-origin
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access-control-expose-headers
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44 KB
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Script
General
Full URL
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Requested by
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H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
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Response headers

date
Mon, 30 Aug 2021 18:53:34 GMT
content-encoding
gzip
age
268305
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
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x-amz-cf-id
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Full URL
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URL: https://js.driftt.com/core/assets/js/runtime~main.705c68a4.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
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Software
nginx /
Resource Hash
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Request headers

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Response headers

date
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content-encoding
gzip
age
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AES256
x-cache
Hit from cloudfront
strict-transport-security
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*
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nginx
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cache-control
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access-control-allow-headers
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Full URL
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URL: https://js.driftt.com/core/assets/js/runtime~main.705c68a4.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
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nginx /
Resource Hash
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Security Headers
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Referer
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User-Agent
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Response headers

date
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content-encoding
gzip
age
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x-amz-server-side-encryption
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x-cache
Hit from cloudfront
strict-transport-security
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Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.705c68a4.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Response headers

date
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age
268305
x-amz-server-side-encryption
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x-cache
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content-length
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last-modified
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server
nginx
etag
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strict-transport-security
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x-amz-version-id
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access-control-allow-origin
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77 KB
21 KB
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General
Full URL
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Requested by
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URL: https://js.driftt.com/core/assets/js/runtime~main.705c68a4.js
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H2
Security
TLS 1.3, , AES_128_GCM
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Request headers

Referer
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User-Agent
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Response headers

date
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content-encoding
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x-amz-server-side-encryption
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x-cache
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strict-transport-security
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nginx
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x-amz-cf-id
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Response headers

pragma
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date
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x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
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alt-svc
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x-xss-protection
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107 B
Image
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Full URL
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
cafe /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
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i
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508 B
XHR
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Full URL
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Requested by
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Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.219.105.181 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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ec2-3-219-105-181.compute-1.amazonaws.com
Software
/
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Thu, 02 Sep 2021 21:25:19 GMT
strict-transport-security
max-age=15724800; includeSubDomains, max-age=31536000; includeSubDomains
access-control-allow-methods
GET
content-type
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cache-control
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x-request-id
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1.07aa08a5.chunk.css
js.driftt.com/core/assets/css/ Frame 863C
7 KB
2 KB
Stylesheet
General
Full URL
https://js.driftt.com/core/assets/css/1.07aa08a5.chunk.css
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.705c68a4.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://js.driftt.com/core/chat?region=US&driftEnableLog=false&pageLoadStartTime=1630617916846
User-Agent
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Response headers

date
Mon, 30 Aug 2021 18:53:34 GMT
content-encoding
gzip
age
268305
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
max-age=31536000; includeSubDomains
access-control-allow-origin
*
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Protocol
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nginx /
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Security Headers
Name Value
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Request headers

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User-Agent
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content-encoding
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TLS 1.2, ECDHE_RSA, AES_256_GCM
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Response headers

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P3P
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H2
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Response headers

pragma
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x-content-type-options
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server
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Name Value
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access-control-allow-origin
*
access-control-allow-headers
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H2
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Server
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Request headers

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Response headers

date
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server
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requestid
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vary
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content-type
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Response headers

Access-Control-Allow-Origin
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Date
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Timing-Allow-Origin
*
Content-Length
0
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XHR
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Full URL
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TLS 1.3, , AES_128_GCM
Server
13.32.121.16 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-16.fra60.r.cloudfront.net
Software
nginx /
Resource Hash
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Request headers

Referer
https://consent-pref.trustarc.com/?type=pegasystemslider_v2&site=pegasystems.com&action=notice&country=ch&locale=en&behavior=expressed&gtm=1&layout=default_eu&irm=undefined&from=https://consent.trustarc.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Tue, 31 Aug 2021 04:13:30 GMT
content-encoding
gzip
last-modified
Thu, 19 Aug 2021 04:40:00 GMT
server
nginx
age
234709
etag
W/"6773-1629348000000"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
max-age=315360000
x-amz-cf-pop
FRA60-P1
x-amz-cf-id
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via
1.1 8c08c39035033b8c904aa0e3f734d6c7.cloudfront.net (CloudFront)
expires
Thu, 31 Dec 2037 23:55:55 GMT
gartner-logo-prevcard.jpg
www.pega.com/sites/default/files/styles/480/public/media/images/2017-10/
5 KB
6 KB
Image
General
Full URL
https://www.pega.com/sites/default/files/styles/480/public/media/images/2017-10/gartner-logo-prevcard.jpg?itok=bqil7PsF
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

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pragma
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accept-encoding
gzip, deflate, br
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user-agent
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sec-fetch-mode
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cache-control
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referer
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sec-fetch-site
same-origin
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
52805
x-cache
HIT, HIT, MISS
fastly-io-info
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fastly-stats
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x-timer
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etag
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vary
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content-type
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cache-control
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accept-ranges
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backend-name
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expires
Thu, 16 Sep 2021 06:45:14 GMT
css
fonts.googleapis.com/ Frame F273
4 KB
739 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open%20Sans|Open%20Sans:bold&display=swap
Requested by
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
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X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://js.driftt.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
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x-xss-protection
0
last-modified
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server
ESF
date
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x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
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expires
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ping
bootstrap.api.drift.com/widget_bootstrap/ Frame F273
103 B
223 B
XHR
General
Full URL
https://bootstrap.api.drift.com/widget_bootstrap/ping
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/42.84f5886d.chunk.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
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Software
istio-envoy /
Resource Hash
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Security Headers
Name Value
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Request headers

Accept
application/json, text/plain, */*
Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Content-Type
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Response headers

date
Thu, 02 Sep 2021 21:25:20 GMT
server
istio-envoy
requestid
887aca3ebe971df3
vary
Accept-Encoding
access-control-allow-methods
GET, POST, PUT, DELETE, OPTIONS, HEAD, PATCH
content-type
application/json;charset=utf-8
access-control-allow-origin
*
access-control-max-age
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access-control-allow-credentials
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x-envoy-upstream-service-time
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strict-transport-security
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access-control-allow-headers
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content-length
103
access-control-expose-headers
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ping
bootstrap.api.drift.com/widget_bootstrap/ Frame
0
0
Preflight
General
Full URL
https://bootstrap.api.drift.com/widget_bootstrap/ping
Protocol
H2
Server
34.193.113.164 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-193-113-164.compute-1.amazonaws.com
Software
istio-envoy /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Method
POST
Access-Control-Request-Headers
content-type
Origin
https://js.driftt.com
User-Agent
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Sec-Fetch-Mode
cors

Response headers

date
Thu, 02 Sep 2021 21:25:19 GMT
access-control-allow-origin
*
access-control-allow-headers
origin, content-type, accept, authorization, auth-token, uber-trace-id, x-amzn-oidc-data, x-version
access-control-allow-credentials
true
access-control-expose-headers
X-Results-Total-Count,X-Page-Info
access-control-allow-methods
GET, POST, PUT, DELETE, OPTIONS, HEAD, PATCH
access-control-max-age
1209600
strict-transport-security
max-age=31536000; includeSubDomains
content-type
text/plain
allow
POST,OPTIONS
requestid
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content-length
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x-envoy-upstream-service-time
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server
istio-envoy
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4 KB
5 KB
Image
General
Full URL
https://consent-pref.trustarc.com/images/gbutton_trustarc.png
Requested by
Host: consent-pref.trustarc.com
URL: https://consent-pref.trustarc.com/?type=pegasystemslider_v2&site=pegasystems.com&action=notice&country=ch&locale=en&behavior=expressed&gtm=1&layout=default_eu&irm=undefined&from=https://consent.trustarc.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.16 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
nginx /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
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Response headers

date
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via
1.1 8c08c39035033b8c904aa0e3f734d6c7.cloudfront.net (CloudFront)
x-content-type-options
nosniff
last-modified
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server
nginx
age
14640
etag
W/"4323-1629347982000"
x-cache
Hit from cloudfront
content-type
image/png
access-control-allow-origin
*
x-amz-cf-pop
FRA60-P1
accept-ranges
bytes
content-length
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x-xss-protection
1; mode=block
x-amz-cf-id
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get
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4 KB
4 KB
Image
General
Full URL
https://consent.trustarc.com/get?name=pega-logo-2.png
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.104 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
nginx /
Resource Hash
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Request headers

Referer
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User-Agent
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Response headers

pragma
public
date
Thu, 02 Sep 2021 20:36:46 GMT
via
1.1 b04a6cb0bde4a78c29099913e07f9056.cloudfront.net (CloudFront)
server
nginx
age
2913
x-cache
Hit from cloudfront
content-type
image/png
access-control-allow-origin
*
cache-control
max-age=2592000
x-amz-cf-pop
FRA60-P1
timing-allow-origin
*
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x-amz-cf-id
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expires
Sat, 02 Oct 2021 20:36:46 GMT
iframe
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General
Full URL
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Requested by
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URL: https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
Protocol
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Security
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Server
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Reverse DNS
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Software
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Resource Hash
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Request headers

Host
pixel.mathtag.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Accept
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Sec-Fetch-Site
cross-site
Sec-Fetch-Mode
navigate
Sec-Fetch-Dest
iframe
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Cookie
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Upgrade-Insecure-Requests
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User-Agent
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Referer
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Response headers

Content-Type
text/html
Server
MT3 3905 f19d76c master cdg-pixel-x14
Cache-Control
no-cache
P3P
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Expires
Thu, 02 Sep 2021 21:25:18 GMT
Vary
Accept-Encoding
Content-Encoding
gzip
Content-Length
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Date
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Connection
keep-alive
img
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43 B
480 B
Image
General
Full URL
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Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2.18.233.201 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS
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Software
MT3 3905 f19d76c master cdg-pixel-x16 /
Resource Hash
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Request headers

Referer
https://www.pega.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date
Thu, 02 Sep 2021 21:25:19 GMT
Server
MT3 3905 f19d76c master cdg-pixel-x16
P3P
CP="NOI DSP COR NID CURa ADMa DEVa PSAa PSDa OUR BUS COM INT OTC PUR STA"
Cache-Control
no-cache
Connection
keep-alive
Content-Type
image/gif
Content-Length
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Expires
Thu, 02 Sep 2021 21:25:18 GMT
truncated
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13 B
13 B
Document
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
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Resource Hash
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Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Content-Type
text/html;charset=utf-8
img
pixel.mathtag.com/misc/ Frame 3E53
43 B
472 B
Image
General
Full URL
https://pixel.mathtag.com/misc/img?mop_seq=0:1&mt_cb=494709&mop_top=
Requested by
Host: pixel.mathtag.com
URL: https://pixel.mathtag.com/sync/iframe?mt_uuid=3f9a6131-413f-4f00-902f-f5911d5e7672&no_iframe=1&exsync=https%3A%2F%2Fc212.net%2Fc%2Fsync%3Fu%3D%26c%3DUS%26dmpId%3D1%26pid%3D%5BMM_UUID%5D&mt_lim=1&source=mathtag
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2.18.233.201 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a2-18-233-201.deploy.static.akamaitechnologies.com
Software
MT3 3905 f19d76c master cdg-pixel-x15 /
Resource Hash
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date
Thu, 02 Sep 2021 21:25:19 GMT
Server
MT3 3905 f19d76c master cdg-pixel-x15
P3P
CP="NOI DSP COR NID CURa ADMa DEVa PSAa PSDa OUR BUS COM INT OTC PUR STA"
Cache-Control
no-cache
Connection
keep-alive
Content-Type
image/gif
Content-Length
43
Expires
Thu, 02 Sep 2021 21:25:18 GMT
img
pixel.mathtag.com/misc/ Frame 3E53
43 B
480 B
Image
General
Full URL
https://pixel.mathtag.com/misc/img?mm_bnc&bcdv=0
Requested by
Host: pixel.mathtag.com
URL: https://pixel.mathtag.com/sync/iframe?mt_uuid=3f9a6131-413f-4f00-902f-f5911d5e7672&no_iframe=1&exsync=https%3A%2F%2Fc212.net%2Fc%2Fsync%3Fu%3D%26c%3DUS%26dmpId%3D1%26pid%3D%5BMM_UUID%5D&mt_lim=1&source=mathtag
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2.18.233.201 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a2-18-233-201.deploy.static.akamaitechnologies.com
Software
MT3 3905 f19d76c master cdg-pixel-x24 /
Resource Hash
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Request headers

Referer
https://pixel.mathtag.com/sync/iframe?mt_uuid=3f9a6131-413f-4f00-902f-f5911d5e7672&no_iframe=1&exsync=https%3A%2F%2Fc212.net%2Fc%2Fsync%3Fu%3D%26c%3DUS%26dmpId%3D1%26pid%3D%5BMM_UUID%5D&mt_lim=1&source=mathtag
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date
Thu, 02 Sep 2021 21:25:19 GMT
Server
MT3 3905 f19d76c master cdg-pixel-x24
P3P
CP="NOI DSP COR NID CURa ADMa DEVa PSAa PSDa OUR BUS COM INT OTC PUR STA"
Cache-Control
no-cache
Connection
keep-alive
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P3P
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Cache-Control
no-cache
Connection
keep-alive
Content-Type
image/gif
Content-Length
43
Expires
Thu, 02 Sep 2021 21:25:19 GMT
widget_bootstrap
bootstrap.api.drift.com/ Frame F273
3 KB
1 KB
XHR
General
Full URL
https://bootstrap.api.drift.com/widget_bootstrap
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/42.84f5886d.chunk.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.193.113.164 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-193-113-164.compute-1.amazonaws.com
Software
istio-envoy /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
application/json, text/plain, */*
Referer
https://js.driftt.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

date
Thu, 02 Sep 2021 21:25:20 GMT
content-encoding
gzip
server
istio-envoy
requestid
fa68e28169a32b7e
vary
Accept-Encoding
access-control-allow-methods
GET, POST, PUT, DELETE, OPTIONS, HEAD, PATCH
content-type
application/json;charset=utf-8
access-control-allow-origin
*
access-control-max-age
1209600
access-control-allow-credentials
true
x-envoy-upstream-service-time
277
strict-transport-security
max-age=31536000; includeSubDomains
access-control-allow-headers
origin, content-type, accept, authorization, auth-token, uber-trace-id, x-amzn-oidc-data, x-version
content-length
1400
access-control-expose-headers
X-Results-Total-Count,X-Page-Info
6arzmvehrmci
targeting.api.drift.com/hours/availability/combined/ Frame F273
67 B
131 B
XHR
General
Full URL
https://targeting.api.drift.com/hours/availability/combined/6arzmvehrmci
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/42.84f5886d.chunk.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
50.16.7.188 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-50-16-7-188.compute-1.amazonaws.com
Software
istio-envoy /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
application/json, text/plain, */*
Referer
https://js.driftt.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Authorization
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Response headers

date
Thu, 02 Sep 2021 21:25:21 GMT
server
istio-envoy
requestid
441f5b376a5d54d2
vary
Accept-Encoding
access-control-allow-methods
GET, POST, PUT, DELETE, OPTIONS, HEAD, PATCH
content-type
application/json;charset=utf-8
access-control-allow-origin
*
access-control-max-age
1209600
access-control-allow-credentials
true
x-envoy-upstream-service-time
27
strict-transport-security
max-age=31536000; includeSubDomains
access-control-allow-headers
origin, content-type, accept, authorization, auth-token, uber-trace-id, x-amzn-oidc-data, x-version
content-length
67
access-control-expose-headers
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targeting.api.drift.com/hours/availability/combined/ Frame
0
0
Preflight
General
Full URL
https://targeting.api.drift.com/hours/availability/combined/6arzmvehrmci
Protocol
H2
Server
50.16.7.188 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-50-16-7-188.compute-1.amazonaws.com
Software
istio-envoy /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Method
GET
Access-Control-Request-Headers
authorization
Origin
https://js.driftt.com
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Sec-Fetch-Mode
cors

Response headers

date
Thu, 02 Sep 2021 21:25:21 GMT
access-control-allow-origin
*
access-control-allow-headers
origin, content-type, accept, authorization, auth-token, uber-trace-id, x-amzn-oidc-data, x-version
access-control-allow-credentials
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access-control-expose-headers
X-Results-Total-Count,X-Page-Info
access-control-allow-methods
GET, POST, PUT, DELETE, OPTIONS, HEAD, PATCH
access-control-max-age
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strict-transport-security
max-age=31536000; includeSubDomains
content-type
text/plain
allow
HEAD,GET,OPTIONS
requestid
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content-length
18
x-envoy-upstream-service-time
1
server
istio-envoy
track
event.api.drift.com/ Frame F273
923 B
1 KB
XHR
General
Full URL
https://event.api.drift.com/track
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/42.84f5886d.chunk.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.172.114.57 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-172-114-57.compute-1.amazonaws.com
Software
/
Resource Hash
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Security Headers
Name Value
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Request headers

Accept
application/json, text/plain, */*
Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Content-Type
application/json

Response headers

date
Thu, 02 Sep 2021 21:25:21 GMT
requestid
b66af6554a322fc7
access-control-max-age
1209600
access-control-allow-methods
GET, POST, PUT, DELETE, OPTIONS, HEAD, PATCH
content-type
application/json;charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
X-Results-Total-Count,X-Page-Info
access-control-allow-credentials
true
strict-transport-security
max-age=31536000; includeSubDomains
access-control-allow-headers
origin, content-type, accept, authorization, auth-token, uber-trace-id, x-amzn-oidc-data, x-version
content-length
923
track
event.api.drift.com/ Frame
0
0
Preflight
General
Full URL
https://event.api.drift.com/track
Protocol
H2
Server
54.172.114.57 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-172-114-57.compute-1.amazonaws.com
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Method
POST
Access-Control-Request-Headers
authorization,content-type
Origin
https://js.driftt.com
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Sec-Fetch-Mode
cors

Response headers

date
Thu, 02 Sep 2021 21:25:21 GMT
content-type
text/plain
content-length
13
access-control-allow-origin
*
access-control-allow-headers
origin, content-type, accept, authorization, auth-token, uber-trace-id, x-amzn-oidc-data, x-version
access-control-allow-credentials
true
access-control-expose-headers
X-Results-Total-Count,X-Page-Info
access-control-allow-methods
GET, POST, PUT, DELETE, OPTIONS, HEAD, PATCH
access-control-max-age
1209600
strict-transport-security
max-age=31536000; includeSubDomains
allow
POST,OPTIONS
requestid
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47.493f75a6.chunk.js
js.driftt.com/core/assets/js/ Frame F273
17 KB
6 KB
Script
General
Full URL
https://js.driftt.com/core/assets/js/47.493f75a6.chunk.js
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.705c68a4.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://js.driftt.com/core?embedId=6arzmvehrmci&region=US&forceShow=false&skipCampaigns=false&sessionId=852fe592-c3ce-4bc8-982e-0767480603bd&sessionStarted=1630617918.515&campaignRefreshToken=d3fc06fd-51e7-4798-907a-2403c26eec93&hideController=false&pageLoadStartTime=1630617916846&mode=CHAT&driftEnableLog=false
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Mon, 23 Aug 2021 18:08:18 GMT
content-encoding
gzip
age
875823
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
max-age=31536000; includeSubDomains
access-control-allow-origin
*
last-modified
Mon, 23 Aug 2021 17:42:08 GMT
server
nginx
etag
W/"a5cb3268e41c0f3a5553cd123f8e0254"
vary
Accept-Encoding
access-control-allow-methods
GET, POST, OPTIONS
x-amz-version-id
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via
1.1 342054511f9732c450e11bade76323dd.cloudfront.net (CloudFront)
cache-control
max-age=31536000
access-control-allow-credentials
true
x-amz-cf-pop
FRA56-P5
content-type
application/javascript; charset=utf-8
access-control-allow-headers
DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
x-amz-cf-id
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js.driftt.com/core/assets/js/ Frame 863C
17 KB
6 KB
Script
General
Full URL
https://js.driftt.com/core/assets/js/47.493f75a6.chunk.js
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.705c68a4.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.118 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
e3c897c83c8dbcb7bfccabf79d0e1e8a6ce04b45d06a39b0357cc0de55402b6a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Mon, 23 Aug 2021 18:08:18 GMT
content-encoding
gzip
age
875823
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
strict-transport-security
max-age=31536000; includeSubDomains
access-control-allow-origin
*
last-modified
Mon, 23 Aug 2021 17:42:08 GMT
server
nginx
etag
W/"a5cb3268e41c0f3a5553cd123f8e0254"
vary
Accept-Encoding
access-control-allow-methods
GET, POST, OPTIONS
x-amz-version-id
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via
1.1 342054511f9732c450e11bade76323dd.cloudfront.net (CloudFront)
cache-control
max-age=31536000
access-control-allow-credentials
true
x-amz-cf-pop
FRA56-P5
content-type
application/javascript; charset=utf-8
access-control-allow-headers
DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
x-amz-cf-id
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4 KB
739 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open%20Sans|Open%20Sans:bold&display=swap
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/13.b505ad67.chunk.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
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X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://js.driftt.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
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x-xss-protection
0
last-modified
Thu, 02 Sep 2021 19:39:19 GMT
server
ESF
date
Thu, 02 Sep 2021 21:25:21 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 02 Sep 2021 21:25:21 GMT
mem8YaGs126MiZpBA-UFVZ0b.woff2
fonts.gstatic.com/s/opensans/v23/ Frame 863C
14 KB
14 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensans/v23/mem8YaGs126MiZpBA-UFVZ0b.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open%20Sans|Open%20Sans:bold&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:800::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

Origin
https://js.driftt.com
Referer
https://fonts.googleapis.com/
User-Agent
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Response headers

date
Thu, 02 Sep 2021 01:46:58 GMT
x-content-type-options
nosniff
age
70703
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
14440
x-xss-protection
0
last-modified
Tue, 10 Aug 2021 00:23:25 GMT
server
sffe
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Fri, 02 Sep 2022 01:46:58 GMT
mem5YaGs126MiZpBA-UN7rgOUuhp.woff2
fonts.gstatic.com/s/opensans/v23/ Frame 863C
15 KB
15 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensans/v23/mem5YaGs126MiZpBA-UN7rgOUuhp.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open%20Sans|Open%20Sans:bold&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:800::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Origin
https://js.driftt.com
Referer
https://fonts.googleapis.com/
User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
467599
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
15112
x-xss-protection
0
last-modified
Tue, 10 Aug 2021 00:23:34 GMT
server
sffe
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Sun, 28 Aug 2022 11:32:02 GMT
collect
www.google-analytics.com/j/
2 B
67 B
XHR
General
Full URL
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Requested by
Host: www.pega.com
URL: https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:810::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.pega.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Thu, 02 Sep 2021 21:25:21 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.pega.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
70 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j93&tid=UA-369184-1&cid=1631229898.1630617918&jid=1777182381&gjid=2127414597&_gid=1035635522.1630617922&_u=aHjACEADRAAAAC~&z=1412863366
Requested by
Host: www.pega.com
URL: https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c04::9a Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.pega.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
date
Thu, 02 Sep 2021 21:25:21 GMT
content-type
text/plain
access-control-allow-origin
https://www.pega.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
107 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j93&tid=UA-369184-1&cid=1631229898.1630617918&jid=1777182381&_u=aHjACEADRAAAAC~&z=713183745
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.pega.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 02 Sep 2021 21:25:21 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j93&tid=UA-369184-1&cid=1631229898.1630617918&jid=1777182381&_u=aHjACEADRAAAAC~&z=713183745
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.pega.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 02 Sep 2021 21:25:21 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
bulk
metrics.api.drift.com/monitoring/metrics/event2/ Frame F273
25 B
88 B
XHR
General
Full URL
https://metrics.api.drift.com/monitoring/metrics/event2/bulk
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/42.84f5886d.chunk.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
50.16.7.188 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-50-16-7-188.compute-1.amazonaws.com
Software
istio-envoy /
Resource Hash
f8c91e009d219173c41b4c0b6e43ad28081f7580df6cb99a76aa0a476390ca47
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
application/json, text/plain, */*
Referer
https://js.driftt.com/
Authorization
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Content-Type
application/json

Response headers

date
Thu, 02 Sep 2021 21:25:21 GMT
server
istio-envoy
requestid
cbb0ebaa8351fe4d
vary
Accept-Encoding
access-control-allow-methods
GET, POST, PUT, DELETE, OPTIONS, HEAD, PATCH
content-type
application/json;charset=utf-8
access-control-allow-origin
*
access-control-max-age
1209600
access-control-allow-credentials
true
x-envoy-upstream-service-time
14
strict-transport-security
max-age=31536000; includeSubDomains
access-control-allow-headers
origin, content-type, accept, authorization, auth-token, uber-trace-id, x-amzn-oidc-data, x-version
content-length
25
access-control-expose-headers
X-Results-Total-Count,X-Page-Info
bulk
metrics.api.drift.com/monitoring/metrics/event2/ Frame
0
0
Preflight
General
Full URL
https://metrics.api.drift.com/monitoring/metrics/event2/bulk
Protocol
H2
Server
50.16.7.188 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-50-16-7-188.compute-1.amazonaws.com
Software
istio-envoy /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Method
POST
Access-Control-Request-Headers
authorization,content-type
Origin
https://js.driftt.com
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Sec-Fetch-Mode
cors

Response headers

date
Thu, 02 Sep 2021 21:25:21 GMT
access-control-allow-origin
*
access-control-allow-headers
origin, content-type, accept, authorization, auth-token, uber-trace-id, x-amzn-oidc-data, x-version
access-control-allow-credentials
true
access-control-expose-headers
X-Results-Total-Count,X-Page-Info
access-control-allow-methods
GET, POST, PUT, DELETE, OPTIONS, HEAD, PATCH
access-control-max-age
1209600
strict-transport-security
max-age=31536000; includeSubDomains
content-type
text/plain
allow
POST,OPTIONS
requestid
drift90cd30c4a44bbc02f864057db10
content-length
13
x-envoy-upstream-service-time
1
server
istio-envoy
1b41216fea
bam-cell.nr-data.net/events/1/
24 B
500 B
XHR
General
Full URL
https://bam-cell.nr-data.net/events/1/1b41216fea?a=66379666&v=1210.e2a3f80&to=ZlMBMBYAXxVYAUYIXV8ZIBEXFV4LFgdcFVtFT00KCwVUSFoDXA5cWFUCCF4TVBVWF0ACVw%3D%3D&rst=5254&ck=1&ref=https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation
Requested by
Host: www.pega.com
URL: https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
162.247.243.146 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0c9cf152a0ad00d4f102c93c613c104914be5517ac8f8e0831727f8bfbe8b300

Request headers

Referer
https://www.pega.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
content-type
text/plain

Response headers

Date
Thu, 02 Sep 2021 21:25:22 GMT
CF-Cache-Status
DYNAMIC
Server
cloudflare
Expect-CT
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
Vary
Accept-Encoding
access-control-allow-methods
GET, POST, PUT, HEAD, OPTIONS
Content-Type
image/gif
Access-Control-Allow-Origin
https://www.pega.com
access-control-allow-credentials
true
Connection
keep-alive
CF-Ray
6889cf7caec523df-ZRH
Content-Length
24
bulk
metrics.api.drift.com/monitoring/metrics/add/ Frame F273
25 B
83 B
XHR
General
Full URL
https://metrics.api.drift.com/monitoring/metrics/add/bulk
Requested by
Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/42.84f5886d.chunk.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
50.16.7.188 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-50-16-7-188.compute-1.amazonaws.com
Software
istio-envoy /
Resource Hash
f8c91e009d219173c41b4c0b6e43ad28081f7580df6cb99a76aa0a476390ca47
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
application/json, text/plain, */*
Referer
https://js.driftt.com/
Authorization
Bearer eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzUxMiJ9.eyJzdWIiOiIxMTE5MzgxMjk5NCIsImNsaWVudElkIjoiZjZ6dWl6ZHloeHJtN3IiLCJ1c2VySWRUeXBlIjoiTEVBRCIsInNjb3BlIjoibGVhZCIsImlzcyI6IjExNTIwODQiLCJleHAiOjE2NjIxNTM5MjEsImlhdCI6MTYzMDYxNzkyMX0.Srs-MMWi1EF41tn4wPpDKXhCuC8WPdXzc97nV8RwTWhuq4Lo85E0qidj78LcLxtwESbYWIIaaPu-kvxSYZV8mQ
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Content-Type
application/json

Response headers

date
Thu, 02 Sep 2021 21:25:24 GMT
server
istio-envoy
requestid
a0acc22c47aaebf6
vary
Accept-Encoding
access-control-allow-methods
GET, POST, PUT, DELETE, OPTIONS, HEAD, PATCH
content-type
application/json;charset=utf-8
access-control-allow-origin
*
access-control-max-age
1209600
access-control-allow-credentials
true
x-envoy-upstream-service-time
1
strict-transport-security
max-age=31536000; includeSubDomains
access-control-allow-headers
origin, content-type, accept, authorization, auth-token, uber-trace-id, x-amzn-oidc-data, x-version
content-length
25
access-control-expose-headers
X-Results-Total-Count,X-Page-Info
bulk
metrics.api.drift.com/monitoring/metrics/add/ Frame
0
0
Preflight
General
Full URL
https://metrics.api.drift.com/monitoring/metrics/add/bulk
Protocol
H2
Server
50.16.7.188 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-50-16-7-188.compute-1.amazonaws.com
Software
istio-envoy /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Method
POST
Access-Control-Request-Headers
authorization,content-type
Origin
https://js.driftt.com
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Sec-Fetch-Mode
cors

Response headers

date
Thu, 02 Sep 2021 21:25:24 GMT
access-control-allow-origin
*
access-control-allow-headers
origin, content-type, accept, authorization, auth-token, uber-trace-id, x-amzn-oidc-data, x-version
access-control-allow-credentials
true
access-control-expose-headers
X-Results-Total-Count,X-Page-Info
access-control-allow-methods
GET, POST, PUT, DELETE, OPTIONS, HEAD, PATCH
access-control-max-age
1209600
strict-transport-security
max-age=31536000; includeSubDomains
content-type
text/plain
allow
POST,OPTIONS
requestid
drift865af2a4eb3925e931df07a7d55
content-length
13
x-envoy-upstream-service-time
0
server
istio-envoy
postback
s.rqlkll.com/2/2.22.0/686744/AMEQUE4BEPfCk4qe/
0
145 B
XHR
General
Full URL
https://s.rqlkll.com/2/2.22.0/686744/AMEQUE4BEPfCk4qe/postback?dt=6867441626441474378000&pd=mkt&ck=0d73030b967246a6b597a17475217b27_20210902T215517.930%20GMT&ci=686744&sid=AMEQUE4BEPfCk4qe&oz_sc=be7584ce77274447ef7a60d2&oz_df=1630617924765&oz_l=483&cv=3
Requested by
Host: www.pega.com
URL: https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
34.253.43.221 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-34-253-43-221.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.pega.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Content-Type
text/plain

Response headers

Access-Control-Allow-Origin
*
Date
Thu, 02 Sep 2021 21:25:24 GMT
Timing-Allow-Origin
*
Content-Length
0
Vary
Origin
track
s.getsmartcontent.com/
0
1 KB
Ping
General
Full URL
https://s.getsmartcontent.com/track?_=1630617924891&rv=8bb1651b-26d7-4f2f-9f20-794f0558449d&w=WNBZ2TH0&i=kiuy76eah61gdb4ymvzwf8fuhd3jj90y&loc=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Fachieving-digital-customer-service-transformation%3FIxID%3D-908732735553980031%26O%3DHowToRethinkCustservice_digitalera_NBA1087_CS_EM253856%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3D(CPN-5016)%26utm_content%3D21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US%26CONID%3DCON-8196335&t=i&g=1630617919.1435914&s=kiuy76eah61gdb4ymvzwf8fuhd3jj90y.1630617919&c=MTc0MS4xNzQ5NS4wLjE2ODY5My4w&e=&st=1&
Requested by
Host: cdn.getsmartcontent.com
URL: https://cdn.getsmartcontent.com/WNBZ2TH0.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.174.150.252 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-35-174-150-252.compute-1.amazonaws.com
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Content-Security-Policy default-src '*'
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff, nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.pega.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

pragma
no-cache
date
Thu, 02 Sep 2021 21:25:24 GMT
x-content-type-options
nosniff, nosniff
last-modified
Wed, 21 Jan 2004 19:51:30 GMT
age
445997
strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
max-age=0, must-revalidate, no-cache=Set-Cookie, private
content-security-policy
default-src '*'
x-xss-protection
1; mode=block
referrer-policy
unsafe-url
expires
Wed, 19 Apr 2000 11:43:00 GMT
collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j93&aip=1&a=596149142&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Fachieving-digital-customer-service-transformation%3FIxID%3D-908732735553980031%26O%3DHowToRethinkCustservice_digitalera_NBA1087_CS_EM253856%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3D(CPN-5016)%26utm_content%3D21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US%26CONID%3DCON-8196335&dr=https%3A%2F%2Flmms.pega.com%2F&ul=en-us&de=UTF-8&dt=Achieving%20digital%20customer%20service%20transformation%20%7C%20Pega&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=GSC%20-%20Menu%20-%20Main%20-%20Cheshire%20Link&ea=Impression&el=Default%20%7C%7C%20Default%20%7C%7C%20Menu%20-%20Main%20-%20Cheshire%20Link%20-%20Default&ev=0&_u=aHjACEADRAAAAC~&jid=&gjid=&cid=1631229898.1630617918&tid=UA-369184-1&_gid=1035635522.1630617922&gtm=2wg8u0TNL9MK7&cd18=8da13c12-63a8-438c-a073-359eb6afecb1&cd19=1630617924898&cd20=&cd28=&cd44=&cd45=&cd47=&cd48=&cd49=Mozilla%2F5.0%20(Windows%20NT%2010.0%3B%20Win64%3B%20x64)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F92.0.4515.159%20Safari%2F537.36&cd59=Automated&cd60=en-US&cd61=en-US&cd62=20030107&cd64=Linux%20x86_64&cd65=1600&cd66=1600&cd67=1200&cd68=1200&cd69=24&cd70=8&cd71=1&cd72=https%3A%2F%2Flmms.pega.com%2F&z=1968064504
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:810::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.pega.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 02 Sep 2021 14:36:30 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
24534
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
gartner-homepage-card-1.jpg
www.pega.com/sites/default/files/styles/480/public/media/images/2020-09/
7 KB
7 KB
Image
General
Full URL
https://www.pega.com/sites/default/files/styles/480/public/media/images/2020-09/gartner-homepage-card-1.jpg?itok=WQV_eDI4
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
f933a7483716c375fd784cd6ae95c37df8e4208f3102d7d4445cb9ce225a1c0b
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

:path
/sites/default/files/styles/480/public/media/images/2020-09/gartner-homepage-card-1.jpg?itok=WQV_eDI4
pragma
no-cache
cookie
drift_aid=5c4ad2cc-c157-41dd-ac65-c267bc165b49; driftt_aid=5c4ad2cc-c157-41dd-ac65-c267bc165b49; PEGA_VISITOR=8da13c12-63a8-438c-a073-359eb6afecb1; _ga=GA1.2.1631229898.1630617918; _gid=GA1.2.1035635522.1630617922; _gat_UA-369184-1=1
accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.pega.com
referer
https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Thu, 02 Sep 2021 21:25:24 GMT
x-content-type-options
nosniff
age
53080
x-cache
HIT, HIT, HIT
fastly-io-info
ifsz=13505 idim=480x270 ifmt=jpeg ofsz=7046 odim=480x270 ofmt=webp
x-cache-hits
5, 1, 1
fastly-stats
io=1
x-ah-environment
prod
content-length
7046
x-request-id
f1c86110ed45d8614fe2bc0a200b42e05012cc049cea02b480829510f4e6d989
x-served-by
cache-dca17731-DCA, cache-fra19162-FRA
x-timer
S1630617925.937503,VS0,VE1
etag
"8nClnXfEaoYZt5D527uyMz/9pl5IQ1VpKLsHszB2JR0"
vary
Accept
content-type
image/webp
cache-control
max-age=1209600
accept-ranges
bytes
backend-name
68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
expires
Thu, 16 Sep 2021 06:40:44 GMT
cba-prevcard-menu.jpg
www.pega.com/sites/default/files/styles/480/public/media/images/2020-01/
12 KB
12 KB
Image
General
Full URL
https://www.pega.com/sites/default/files/styles/480/public/media/images/2020-01/cba-prevcard-menu.jpg?itok=rsKmji55
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
b466f1a1e486a6198a8a80fa804746b9c6211507994c14451a1adc907662c60f
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

:path
/sites/default/files/styles/480/public/media/images/2020-01/cba-prevcard-menu.jpg?itok=rsKmji55
pragma
no-cache
cookie
drift_aid=5c4ad2cc-c157-41dd-ac65-c267bc165b49; driftt_aid=5c4ad2cc-c157-41dd-ac65-c267bc165b49; PEGA_VISITOR=8da13c12-63a8-438c-a073-359eb6afecb1; _ga=GA1.2.1631229898.1630617918; _gid=GA1.2.1035635522.1630617922; _gat_UA-369184-1=1
accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.pega.com
referer
https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Thu, 02 Sep 2021 21:25:24 GMT
x-content-type-options
nosniff
age
43784
x-cache
HIT, HIT, HIT
fastly-io-info
ifsz=18112 idim=480x270 ifmt=jpeg ofsz=11902 odim=480x270 ofmt=webp
x-cache-hits
2, 1, 1
fastly-stats
io=1
x-ah-environment
prod
content-length
11902
x-request-id
b9941def77a0ddb9f3947cc263e4abb682d5eaeb189dc1e15f3f26d977cca4e4
x-served-by
cache-dca17748-DCA, cache-fra19162-FRA
x-timer
S1630617925.937572,VS0,VE1
etag
"Q7DgbJAmvOW1qHGMa52T1+fT9yxXVjJoA8SXI2a8OKg"
vary
Accept
content-type
image/webp
cache-control
max-age=1209600
accept-ranges
bytes
backend-name
68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
expires
Thu, 16 Sep 2021 09:15:41 GMT
pwi-2021-prevcard.jpg
www.pega.com/sites/default/files/styles/480/public/media/images/2021-02/
8 KB
8 KB
Image
General
Full URL
https://www.pega.com/sites/default/files/styles/480/public/media/images/2021-02/pwi-2021-prevcard.jpg?itok=i_bzqe9i
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
553a35845f05d6c017ed48bca5262f442ee6b00b5a6af4f6acfd611cdb60993c
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

:path
/sites/default/files/styles/480/public/media/images/2021-02/pwi-2021-prevcard.jpg?itok=i_bzqe9i
pragma
no-cache
cookie
drift_aid=5c4ad2cc-c157-41dd-ac65-c267bc165b49; driftt_aid=5c4ad2cc-c157-41dd-ac65-c267bc165b49; PEGA_VISITOR=8da13c12-63a8-438c-a073-359eb6afecb1; _ga=GA1.2.1631229898.1630617918; _gid=GA1.2.1035635522.1630617922; _gat_UA-369184-1=1
accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.pega.com
referer
https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Thu, 02 Sep 2021 21:25:24 GMT
x-content-type-options
nosniff
age
43783
x-cache
HIT, HIT, HIT
fastly-io-info
ifsz=17945 idim=480x270 ifmt=jpeg ofsz=8346 odim=480x270 ofmt=webp
x-cache-hits
2, 1, 1
fastly-stats
io=1
x-ah-environment
prod
content-length
8346
x-request-id
0547906c4d6dcf4a976a5da710eaa6096bcbae7b6c107cfd8dd45eb2ba0891e3
x-served-by
cache-dca17729-DCA, cache-fra19162-FRA
x-timer
S1630617925.937626,VS0,VE1
etag
"XRodA7a+r+2FuwqbZQtj2F0MTJnSWs2s+LDrChPD5oI"
vary
Accept
content-type
image/webp
cache-control
max-age=1209600
accept-ranges
bytes
backend-name
68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
expires
Thu, 16 Sep 2021 09:15:41 GMT
postback
s.rqlkll.com/2/2.22.0/686744/AMEQUE4BEPfCk4qe/
0
145 B
XHR
General
Full URL
https://s.rqlkll.com/2/2.22.0/686744/AMEQUE4BEPfCk4qe/postback?dt=6867441626441474378000&pd=mkt&ck=0d73030b967246a6b597a17475217b27_20210902T215517.930%20GMT&ci=686744&sid=AMEQUE4BEPfCk4qe&oz_sc=be7584ce77274447ef7a60d2&oz_df=1630617926456&oz_l=327&cv=3
Requested by
Host: www.pega.com
URL: https://www.pega.com/insights/resources/achieving-digital-customer-service-transformation?IxID=-908732735553980031&O=HowToRethinkCustservice_digitalera_NBA1087_CS_EM253856&utm_source=BOTActivity&utm_medium=email&utm_campaign=(CPN-5016)&utm_content=21AW_CM_NA_EM(EM-253856)_EM1_CI_WW_CPN5016ACHIEVEDIGCSWHITEPAPER_EN-US&CONID=CON-8196335
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
34.253.43.221 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-34-253-43-221.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.pega.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Content-Type
text/plain

Response headers

Access-Control-Allow-Origin
*
Date
Thu, 02 Sep 2021 21:25:26 GMT
Timing-Allow-Origin
*
Content-Length
0
Vary
Origin

Verdicts & Comments Add Verdict or Comment

110 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| 4 object| 5 object| 6 object| 7 object| onbeforexrselect object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker boolean| originAgentCluster object| trustedTypes boolean| crossOriginIsolated object| NREUM object| newrelic function| __nr_require function| portal_modal_user_info object| __dispatched__ undefined| __i__ function| pega_analytics_uuid function| pega_visitor function| pega_analytics_user_info object| dataLayer object| pega_analytics_user function| boltGlobal function| _toConsumableArray undefined| $ function| jQuery object| drupalSettings object| Drupal object| webpackJsonpLocal object| webpackJsonp_camel_name_ function| __CE_installPolyfill object| bolt object| lmms object| Cookies function| _truste_eumap object| truste object| litHtmlVersions function| JSCompiler_renameProperty object| litElementVersions object| lazySizes object| __SVG_SPRITE__ function| Mousetrap object| google_tag_manager function| _truste_eu object| PREF_MGR_API_DEBUG object| PrivacyManagerAPI object| TRUSTE_CMAPI_DEBUG object| google_tag_data string| GoogleAnalyticsObject function| ga function| drift undefined| driftt object| gaplugins object| gaGlobal object| gaData object| google_optimize object| $$$ object| 3eiXJRXgVuLsYGH9303q object| regeneratorRuntime object| _driftFrames object| __post_robot_10_0_16__ string| __DRIFT_ENV__ string| __DRIFT_BUILD_ID__ string| __DRIFT_BRANCH__ boolean| drift_invoked string| saved_tc string| saved_sc object| drift_event_listeners string| drift_display_mode string| drift_campaign_refresh number| drift_page_view_started number| drift_session_started string| drift_session_id string| ________ok string| _linkedin_data_partner_id object| dotq function| fbq function| _fbq string| SLScoutObject function| slscout object| boltGaAutolinkDomains function| lintrk boolean| _already_called_lintrk object| YAHOO function| UET function| UET_init function| UET_push object| uetq function| __extends object| Demandbase object| __db function| DBSegment function| sendCustomGAclick object| _gsc boolean| _gscIsInitialized function| gtag object| cidconv object| scriptTag object| firstScriptTag function| metric function| miCallback object| drift_sentry_config

11 Cookies

Domain/Path Name / Value
www.pega.com/ Name: gsci
Value: kiuy76eah61gdb4ymvzwf8fuhd3jj90y
.pega.com/ Name: PEGA_VISITOR
Value: 0a749c6b-5d2e-4f55-a044-e29ad53eda8c
www.pega.com/ Name: gscv
Value: 1630617919.1630617919.1630617919.1
www.pega.com/ Name: gscs
Value: 1630617919.1630617919.1630617919
.pega.com/ Name: _uetsid
Value: 45e7f0f00c3411ec923a8955efd94127
.pega.com/ Name: _gcl_au
Value: 1.1.1137094890.1630617919
.pega.com/ Name: _uetvid
Value: 45e835200c3411ecad4601a3fe2043d5
www.pega.com/ Name: drift_campaign_refresh
Value: d3fc06fd-51e7-4798-907a-2403c26eec93
.pega.com/ Name: _gat_UA-369184-1
Value: 1
.pega.com/ Name: _fbp
Value: fb.1.1630617919281.1738013235
.pega.com/ Name: MKTID
Value: C-%09%7Bpr%7DwLFQ4GKfMFd1B%2BuxCxwX1nRXm9iMxteSjutM7lvlnkE%3D

2 Console Messages

Source Level URL
Text
console-api log URL: https://cdn.getsmartcontent.com/WNBZ2TH0.js(Line 1)
Message:
Limited view campaigns disabled due to browser settings: TypeError: Cannot read property 'getItem' of null
console-api info URL: https://js.driftt.com/core/assets/js/17.8ed91048.chunk.js(Line 1)
Message:
DRIFT_WIDGET:: widget_core:bootstrap_api finished in 392.0999984741211 ms

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

8017703.fls.doubleclick.net
adservice.google.com
api.company-target.com
bam-cell.nr-data.net
bat.bing.com
bootstrap.api.drift.com
c212.net
cdn.c212.net
cdn.getsmartcontent.com
connect.facebook.net
consent-pref.trustarc.com
consent-st.trustarc.com
consent.trustarc.com
consent.truste.com
email.em.pega.com
embeds.driftcdn.com
event.api.drift.com
fonts.googleapis.com
fonts.gstatic.com
js-agent.newrelic.com
js.driftt.com
lmms.pega.com
metrics.api.drift.com
pixel.mathtag.com
prefmgr-cookie.truste-svc.net
px.ads.linkedin.com
px4.ads.linkedin.com
s.getsmartcontent.com
s.rqlkll.com
s.yimg.com
scout-cdn.salesloft.com
scout.salesloft.com
scripts.demandbase.com
sentry.io
snap.licdn.com
stats.g.doubleclick.net
targeting.api.drift.com
www.facebook.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
www.pega.com
108.174.10.14
13.32.121.104
13.32.121.16
13.32.121.55
13.32.121.61
151.101.13.27
151.101.14.133
151.139.237.219
162.247.243.146
172.217.18.102
18.66.112.118
18.66.112.67
18.66.97.100
18.66.97.17
18.66.97.53
198.22.153.103
2.18.233.201
23.111.9.64
2600:9000:223c:400:16:cfb1:a0c0:93a1
2620:119:50e4:101::6cae:b55
2620:1ec:21::14
2620:1ec:c11::200
2a00:1288:80:800::7001
2a00:1450:4001:800::2003
2a00:1450:4001:808::2002
2a00:1450:4001:80e::2004
2a00:1450:4001:80f::2003
2a00:1450:4001:80f::2008
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