helpdesk.megware.com Open in urlscan Pro
176.52.204.83 Public Scan

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Submitted URL:
https://helpdesk.megware.com/
Effective URL:
https://helpdesk.megware.com/otrs/customer.pl
Submission: On September 29 via automatic, source certstream-suspicious (September 29th 2020, 2:52:54 am UTC)

Summary HTTP 8 Redirects Links 1 Behaviour Indicators

Similar DOM Content API

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 8 HTTP transactions. The main IP is 176.52.204.83, located in Mohsdorf, Germany and belongs to DSINET-ASN, DE. The main domain is helpdesk.megware.com.
TLS certificate: Issued by Let's Encrypt Authority X3 on September 29th 2020. Valid for: 3 months.

This is the only time helpdesk.megware.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address		AS Autonomous System
1 9	176.52.204.83 176.52.204.83		16205 (DSINET-ASN) (DSINET-ASN)
8	1

9 176.52.204.83 (Mohsdorf, Germany) 1 redirects

ASN16205 (DSINET-ASN, DE)
PTR: ip-176-52-204-83.static.reverse.dsi.net

helpdesk.megware.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
9	megware.com 1 redirects helpdesk.megware.com	168 KB
8	1

	Domain	Requested by
9	helpdesk.megware.com	1 redirects helpdesk.megware.com
8	1

This site contains links to these domains. Also see Links.

Domain
www.otrs.com

Subject Issuer	Validity	Valid
helpdesk.megware.com Let's Encrypt Authority X3	`2020-09-29` - `2020-12-28`	3 months	crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.megware.com/otrs/customer.pl
Frame ID: 14DA7A885262C74CE06DF22975B4859B
Requests: 8 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

https://helpdesk.megware.com/ HTTP 302
https://helpdesk.megware.com/otrs/customer.pl Page URL

Detected technologies

Perl (Programming Languages) Expand

Overall confidence: 100%
Detected patterns

headers server /\bPerl\b(?: ?\/?v?([\d.]+))?/i
headers server /mod_perl(?:\/([\d\.]+))?/i

CentOS (Operating Systems) Expand

Overall confidence: 100%
Detected patterns

headers server /CentOS/i

OpenSSL (Web Server Extensions) Expand

Overall confidence: 100%
Detected patterns

headers server /OpenSSL(?:\/([\d.]+[a-z]?))?/i

mod_perl (Web Server Extensions) Expand

Overall confidence: 100%
Detected patterns

headers server /mod_perl(?:\/([\d\.]+))?/i

Apache (Web Servers) Expand

Overall confidence: 100%
Detected patterns

headers server /(?:Apache(?:$|\/([\d.]+)|[^/-])|(?:^|\b)HTTPD)/i
headers server /mod_perl(?:\/([\d\.]+))?/i

Page Statistics

8
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

167 kB
Transfer

649 kB
Size

1
Cookies

1 Outgoing links

These are links going to different origins than the main page.

URL: https://www.otrs.com/otrs-business-solution-managed
Title: Powered by OTRS

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://helpdesk.megware.com/ HTTP 302
https://helpdesk.megware.com/otrs/customer.pl Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

8 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request

Cookie set customer.pl Show response
helpdesk.megware.com/otrs/
Redirect Chain

https://helpdesk.megware.com/
https://helpdesk.megware.com/otrs/customer.pl

15 KB
5 KB

368ms
367ms

Document
text/html

176.52.204.83
DSINET-ASN

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.megware.com/otrs/customer.pl

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

176.52.204.83 Mohsdorf, Germany, ASN16205 (DSINET-ASN, DE),

Reverse DNS

ip-176-52-204-83.static.reverse.dsi.net

Software

Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_perl/2.0.11 Perl/v5.16.3 / OTRS 5.0.12 (https://www.otrs.com/)

Resource Hash

222c9f23b1d1a6b36020bc5ee26f7d30025917d51f89fc686e2f3443c10b6061

Security Headers

Name	Value
X-Frame-Options	SAMEORIGIN

Request headers

Host: helpdesk.megware.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site: none
Sec-Fetch-Mode: navigate
Sec-Fetch-User: ?1
Sec-Fetch-Dest: document
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 29 Sep 2020 02:52:37 GMT
Server: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_perl/2.0.11 Perl/v5.16.3
X-Powered-By: OTRS 5.0.12 (https://www.otrs.com/)
X-UA-Compatible: IE=edge,chrome=1
X-Frame-Options: SAMEORIGIN
X-OTRS-Login: /otrs/customer.pl?
Expires: Tue, 1 Jan 1980 12:00:00 GMT
Cache-Control: no-cache
Pragma: no-cache
Set-Cookie: OTRSBrowserHasCookie=1; path=/otrs/; expires=1y; secure
Vary: Accept-Encoding
Content-Encoding: gzip
Content-Length: 4204
Keep-Alive: timeout=5, max=99
Connection: Keep-Alive
Content-Type: text/html; charset=utf-8;

Redirect headers

Date: Tue, 29 Sep 2020 02:52:37 GMT
Server: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_perl/2.0.11 Perl/v5.16.3
Location: https://helpdesk.megware.com/otrs/customer.pl
Content-Length: 229
Keep-Alive: timeout=5, max=100
Connection: Keep-Alive
Content-Type: text/html; charset=iso-8859-1

GET
H/1.1 200
OK CommonCSS_e5a0cd38ac2cce72d7d1011eee4a4db3.css
helpdesk.megware.com/otrs-web/skins/Customer/default/css-cache/ 68 KB
15 KB 40ms
39ms Stylesheet
text/css 176.52.204.83
DSINET-ASN

General

Check archive.org

Show headers Download Go to

Full URL: https://helpdesk.megware.com/otrs-web/skins/Customer/default/css-cache/CommonCSS_e5a0cd38ac2cce72d7d1011eee4a4db3.css
Requested by: Host: helpdesk.megware.com
URL: https://helpdesk.megware.com/otrs/customer.pl
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 176.52.204.83 Mohsdorf, Germany, ASN16205 (DSINET-ASN, DE),
Reverse DNS: ip-176-52-204-83.static.reverse.dsi.net
Software: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_perl/2.0.11 Perl/v5.16.3 /
Resource Hash: 74eb4ba2cb387220b60997df8c3374d92d74b348444a3544891d77cca658e43d

Request headers

Referer: https://helpdesk.megware.com/otrs/customer.pl
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 29 Sep 2020 02:52:37 GMT
Content-Encoding: gzip
Last-Modified: Sat, 26 Sep 2020 22:55:48 GMT
Server: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_perl/2.0.11 Perl/v5.16.3
ETag: "10f5c-5b03f558eadab-gzip"
Vary: Accept-Encoding
Content-Type: text/css; charset=utf-8
Cache-Control: max-age=2592000 must-revalidate
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 14958

GET
H/1.1 200
OK jquery-ui.css
helpdesk.megware.com/otrs-web/skins/Customer/default/css/thirdparty/ui-theme/ 20 KB
4 KB 106ms
42ms Stylesheet
text/css 176.52.204.83
DSINET-ASN

General

Check archive.org

Show headers Download Go to

Full URL: https://helpdesk.megware.com/otrs-web/skins/Customer/default/css/thirdparty/ui-theme/jquery-ui.css
Requested by: Host: helpdesk.megware.com
URL: https://helpdesk.megware.com/otrs/customer.pl
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 176.52.204.83 Mohsdorf, Germany, ASN16205 (DSINET-ASN, DE),
Reverse DNS: ip-176-52-204-83.static.reverse.dsi.net
Software: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_perl/2.0.11 Perl/v5.16.3 /
Resource Hash: ad3b0bcf78975a55cd42fd7e3287fcaf0a3881a43dcf9f2bf172d4237a1fe53e

Request headers

Referer: https://helpdesk.megware.com/otrs/customer.pl
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 29 Sep 2020 02:52:37 GMT
Content-Encoding: gzip
Last-Modified: Wed, 03 Aug 2016 18:22:08 GMT
Server: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_perl/2.0.11 Perl/v5.16.3
ETag: "50c5-5392ee93e3400-gzip"
Vary: Accept-Encoding
Content-Type: text/css; charset=utf-8
Cache-Control: max-age=14400 must-revalidate
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 4062

GET
H/1.1 200
OK style.css
helpdesk.megware.com/otrs-web/skins/Customer/default/css/thirdparty/jstree-theme/default/ 5 KB
1 KB 110ms
39ms Stylesheet
text/css 176.52.204.83
DSINET-ASN

General

Check archive.org

Show headers Download Go to

Full URL: https://helpdesk.megware.com/otrs-web/skins/Customer/default/css/thirdparty/jstree-theme/default/style.css
Requested by: Host: helpdesk.megware.com
URL: https://helpdesk.megware.com/otrs/customer.pl
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 176.52.204.83 Mohsdorf, Germany, ASN16205 (DSINET-ASN, DE),
Reverse DNS: ip-176-52-204-83.static.reverse.dsi.net
Software: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_perl/2.0.11 Perl/v5.16.3 /
Resource Hash: 6cff33a0ee17707c87c41b74ce1ebb97b26d56559574a02e92c336e48e4197ad

Request headers

Referer: https://helpdesk.megware.com/otrs/customer.pl
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 29 Sep 2020 02:52:37 GMT
Content-Encoding: gzip
Last-Modified: Wed, 03 Aug 2016 18:22:08 GMT
Server: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_perl/2.0.11 Perl/v5.16.3
ETag: "1273-5392ee93e3400-gzip"
Vary: Accept-Encoding
Content-Type: text/css; charset=utf-8
Cache-Control: max-age=14400 must-revalidate
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 1025

GET
H/1.1 200
OK CommonJS_e05aa9f37ad6a4410ecfb0cd30c96513.js Show response
helpdesk.megware.com/otrs-web/js/js-cache/ 530 KB
135 KB 129ms
58ms Script
application/javascript 176.52.204.83
DSINET-ASN

General

Check archive.org

Show headers Download Go to

Full URL: https://helpdesk.megware.com/otrs-web/js/js-cache/CommonJS_e05aa9f37ad6a4410ecfb0cd30c96513.js
Requested by: Host: helpdesk.megware.com
URL: https://helpdesk.megware.com/otrs/customer.pl
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 176.52.204.83 Mohsdorf, Germany, ASN16205 (DSINET-ASN, DE),
Reverse DNS: ip-176-52-204-83.static.reverse.dsi.net
Software: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_perl/2.0.11 Perl/v5.16.3 /
Resource Hash: 88f94ea7ef7d17113fe9411bbc6fb4bb9138fdda3bf74f700075684da2e48784

Request headers

Referer: https://helpdesk.megware.com/otrs/customer.pl
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 29 Sep 2020 02:52:37 GMT
Content-Encoding: gzip
Last-Modified: Sat, 26 Sep 2020 22:55:53 GMT
Server: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_perl/2.0.11 Perl/v5.16.3
ETag: "849fc-5b03f55daddaa-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript; charset=utf-8
Cache-Control: max-age=2592000 must-revalidate
Transfer-Encoding: chunked
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100

GET
H/1.1 200
OK ModuleJS_618cc2267c9f1f15ebc19823b73c81d2.js Show response
helpdesk.megware.com/otrs-web/js/js-cache/ 2 KB
1 KB 112ms
35ms Script
application/javascript 176.52.204.83
DSINET-ASN

General

Check archive.org

Show headers Download Go to

Full URL: https://helpdesk.megware.com/otrs-web/js/js-cache/ModuleJS_618cc2267c9f1f15ebc19823b73c81d2.js
Requested by: Host: helpdesk.megware.com
URL: https://helpdesk.megware.com/otrs/customer.pl
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 176.52.204.83 Mohsdorf, Germany, ASN16205 (DSINET-ASN, DE),
Reverse DNS: ip-176-52-204-83.static.reverse.dsi.net
Software: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_perl/2.0.11 Perl/v5.16.3 /
Resource Hash: 0e7ad30a4da2035ea94b261f1ec31b2f8e630ca4a8acc259ee00d4698c922a0b

Request headers

Referer: https://helpdesk.megware.com/otrs/customer.pl
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 29 Sep 2020 02:52:37 GMT
Content-Encoding: gzip
Last-Modified: Sat, 26 Sep 2020 22:55:53 GMT
Server: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_perl/2.0.11 Perl/v5.16.3
ETag: "954-5b03f55db4ef2-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript; charset=utf-8
Cache-Control: max-age=2592000 must-revalidate
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 924

GET
H/1.1 200
OK ResponsiveCSS_61fd3933f391b01b373450fec2cf249a.css
helpdesk.megware.com/otrs-web/skins/Customer/default/css-cache/ 5 KB
2 KB 37ms
37ms Stylesheet
text/css 176.52.204.83
DSINET-ASN

General

Check archive.org

Show headers Download Go to

Full URL: https://helpdesk.megware.com/otrs-web/skins/Customer/default/css-cache/ResponsiveCSS_61fd3933f391b01b373450fec2cf249a.css
Requested by: Host: helpdesk.megware.com
URL: https://helpdesk.megware.com/otrs/customer.pl
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 176.52.204.83 Mohsdorf, Germany, ASN16205 (DSINET-ASN, DE),
Reverse DNS: ip-176-52-204-83.static.reverse.dsi.net
Software: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_perl/2.0.11 Perl/v5.16.3 /
Resource Hash: fb2741695e230c76bc6cbcb727e13a9cf9d946f47401e0679fb6985fc53542ef

Request headers

Referer: https://helpdesk.megware.com/otrs/customer.pl
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 29 Sep 2020 02:52:37 GMT
Content-Encoding: gzip
Last-Modified: Sat, 26 Sep 2020 22:55:48 GMT
Server: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_perl/2.0.11 Perl/v5.16.3
ETag: "12f0-5b03f558f51bb-gzip"
Vary: Accept-Encoding
Content-Type: text/css; charset=utf-8
Cache-Control: max-age=2592000 must-revalidate
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 1423

GET
H/1.1 200
OK mwlogo.png
helpdesk.megware.com/otrs-web/skins/Customer/default/img/ 4 KB
4 KB 167ms
166ms Image
image/png 176.52.204.83
DSINET-ASN

General

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Show headers Download Go to Show image

Full URL: https://helpdesk.megware.com/otrs-web/skins/Customer/default/img/mwlogo.png
Requested by: Host: helpdesk.megware.com
URL: https://helpdesk.megware.com/otrs/customer.pl
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 176.52.204.83 Mohsdorf, Germany, ASN16205 (DSINET-ASN, DE),
Reverse DNS: ip-176-52-204-83.static.reverse.dsi.net
Software: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_perl/2.0.11 Perl/v5.16.3 /
Resource Hash: 030eeb30e0b63ba3861dccbb5f8600c14a08da9c403a704108422c775b30d862

Request headers

Referer: https://helpdesk.megware.com/otrs/customer.pl
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 29 Sep 2020 02:52:37 GMT
Last-Modified: Thu, 27 Oct 2016 08:52:18 GMT
Server: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_perl/2.0.11 Perl/v5.16.3
ETag: "eab-53fd4dbe132d4"
Content-Type: image/png
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 3755

Verdicts & Comments Add Verdict or Comment

9 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| trustedTypes object| Core function| IgnoreEvent function| $ function| jQuery object| matched object| browser function| printStackTrace function| isJQueryObject

1 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

			Domain/Path	Expires	Name / Value
			helpdesk.megware.com/otrs/	1969-12-31 23:59:59	Name: OTRSBrowserHasCookie Value: 1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
X-Frame-Options	SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

helpdesk.megware.com
176.52.204.83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