help.accor.com Open in urlscan Pro
23.215.7.26 Public Scan

Go To Rescan
Add Verdict Report

URL:
https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact
Submission: On August 25 via manual (August 25th 2023, 8:03:10 am UTC) from SG — Scanned from SG

Summary HTTP 59 Redirects Links 23 Behaviour Indicators

Summary

This website contacted 10 IPs in 5 countries across 8 domains to perform 59 HTTP transactions. The main IP is 23.215.7.26, located in Singapore and belongs to AKAMAI-ASN1, NL. The main domain is help.accor.com. The Cisco Umbrella rank of the primary domain is 666268.
TLS certificate: Issued by R3 on August 14th 2023. Valid for: 3 months.

This is the only time help.accor.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
42	23.215.7.26 23.215.7.26	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
6	104.18.130.236 104.18.130.236	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	151.101.66.132 151.101.66.132	54113 (FASTLY) (FASTLY)
1	64.233.170.97 64.233.170.97	15169 (GOOGLE) (GOOGLE)
3	101.53.170.15 101.53.170.15	14340 (SALESFORCE) (SALESFORCE)
2 2	45.60.159.180 45.60.159.180	19551 (INCAPSULA) (INCAPSULA)
1	35.76.141.0 35.76.141.0	16509 (AMAZON-02) (AMAZON-02)
1	172.64.155.119 172.64.155.119	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	160.8.245.120 160.8.245.120	14340 (SALESFORCE) (SALESFORCE)
1	13.33.100.112 13.33.100.112	16509 (AMAZON-02) (AMAZON-02)
59	10

42 23.215.7.26 (Singapore)

ASN20940 (AKAMAI-ASN1, NL)
PTR: a23-215-7-26.deploy.static.akamaitechnologies.com

help.accor.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 104.18.130.236 (None, )

ASN13335 (CLOUDFLARENET, US)

cdn.cookielaw.org	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 151.101.66.132 (United States)

ASN54113 (FASTLY, US)

all.accor.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 64.233.170.97 (United States)

ASN15169 (GOOGLE, US)
PTR: sg-in-f97.1e100.net

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 101.53.170.15 (Haneda, Japan)

ASN14340 (SALESFORCE, US)
PTR: dcl5-hnd.ap0-hnd.force.com

service.force.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 45.60.159.180 (United States) 2 redirects

ASN19551 (INCAPSULA, US)

login.accor.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 35.76.141.0 (Tokyo, Japan)

ASN16509 (AMAZON-02, US)
PTR: ec2-35-76-141-0.ap-northeast-1.compute.amazonaws.com

w.usabilla.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 172.64.155.119 (United States)

ASN13335 (CLOUDFLARENET, US)

geolocation.onetrust.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 160.8.245.120 (London, United Kingdom)

ASN14340 (SALESFORCE, US)
PTR: dcl14-ncg0-cdg3.la2-c1-cdg.salesforceliveagent.com

d.la2-c1-cdg.salesforceliveagent.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.33.100.112 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-33-100-112.sin2.r.cloudfront.net

d6tizftlrpuof.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
46	accor.com 2 redirects help.accor.com — Cisco Umbrella Rank: 666268 all.accor.com — Cisco Umbrella Rank: 78620 login.accor.com — Cisco Umbrella Rank: 158785	3 MB
6	cookielaw.org cdn.cookielaw.org — Cisco Umbrella Rank: 354	172 KB
3	force.com service.force.com — Cisco Umbrella Rank: 3613	7 KB
1	cloudfront.net d6tizftlrpuof.cloudfront.net	3 KB
1	salesforceliveagent.com d.la2-c1-cdg.salesforceliveagent.com — Cisco Umbrella Rank: 163229 d.la2-c1-fra.salesforceliveagent.com Failed	558 B
1	onetrust.com geolocation.onetrust.com — Cisco Umbrella Rank: 596	295 B
1	usabilla.com w.usabilla.com — Cisco Umbrella Rank: 4593	14 KB
1	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 48	105 KB
59	8

	Domain	Requested by
42	help.accor.com	help.accor.com
6	cdn.cookielaw.org	help.accor.com cdn.cookielaw.org
3	service.force.com	help.accor.com
2	login.accor.com	2 redirects
2	all.accor.com	help.accor.com
1	d6tizftlrpuof.cloudfront.net	help.accor.com
1	d.la2-c1-cdg.salesforceliveagent.com	help.accor.com
1	geolocation.onetrust.com	cdn.cookielaw.org
1	w.usabilla.com	help.accor.com
1	www.googletagmanager.com	all.accor.com
0	d.la2-c1-fra.salesforceliveagent.com Failed	help.accor.com
59	11

This site contains links to these domains. Also see Links.

Domain
www.facebook.com
www.instagram.com
twitter.com
pinterest.com
www.youtube.com
weibo.com
all.accor.com
secure.accor.com
group.accor.com

Subject Issuer	Validity	Valid
prod.32.slot.cdn.salesforce-communities.com R3	`2023-08-14` - `2023-11-12`	3 months	crt.sh
cookielaw.org Cloudflare Inc ECC CA-3	`2023-04-01` - `2024-03-31`	a year	crt.sh
*.accor.com GlobalSign RSA OV SSL CA 2018	`2022-12-01` - `2024-01-02`	a year	crt.sh
*.google-analytics.com GTS CA 1C3	`2023-08-07` - `2023-10-30`	3 months	crt.sh
*.ap0.force.com DigiCert TLS RSA SHA256 2020 CA1	`2023-03-15` - `2024-03-13`	a year	crt.sh
w.usabilla.com Amazon RSA 2048 M01	`2023-02-10` - `2024-02-09`	a year	crt.sh
onetrust.com Cloudflare Inc ECC CA-3	`2022-12-13` - `2023-12-13`	a year	crt.sh
la2-c1-cdg.salesforceliveagent.com DigiCert TLS RSA SHA256 2020 CA1	`2023-01-10` - `2024-01-10`	a year	crt.sh
*.cloudfront.net Amazon RSA 2048 M01	`2022-12-08` - `2023-12-07`	a year	crt.sh

This page contains 4 frames:

Primary Page: https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact
Frame ID: 77F83C069D3EE1E7B4FDB6FF818C9CAF
Requests: 45 HTTP requests in this frame

Frame: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
Frame ID: 6548CA9B61550583336C9ECB3AC7F11B
Requests: 12 HTTP requests in this frame

Frame: https://w.usabilla.com/2a22008a1a0b.js?lv=1
Frame ID: 449EDC2194FEE7B63C12F479A9FA0618
Requests: 1 HTTP requests in this frame

Frame: https://d6tizftlrpuof.cloudfront.net/themes/production/accorhotel-button-33db7e58f18a5aefd9fe80a87ec3b6ca.png
Frame ID: 0ECC2AADDB7C9EAA35D4FC970C16CDB7
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

ALL Support area

Detected technologies

Salesforce Service Cloud (Live chat) Expand

Overall confidence: 100%
Detected patterns

service\.force\.com

Bootstrap (Web Frameworks) Expand

Overall confidence: 100%
Detected patterns

bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

RequireJS (JavaScript Frameworks) Expand

Overall confidence: 100%
Detected patterns

require.*\.js

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtm\.js

OneTrust (Cookie compliance) Expand

Overall confidence: 100%
Detected patterns

cdn\.cookielaw\.org
otSDKStub\.js

Page Statistics

59
Requests

98 %
HTTPS

0 %
IPv6

8
Domains

11
Subdomains

10
IPs

5
Countries

2874 kB
Transfer

11605 kB
Size

12
Cookies

23 Outgoing links

These are links going to different origins than the main page.

URL: https://www.facebook.com/all
Title: Facebook

Search URL Search Domain Scan URL

URL: https://www.instagram.com/all
Title: Instagram

Search URL Search Domain Scan URL

URL: https://twitter.com/all
Title: Twitter

Search URL Search Domain Scan URL

URL: https://pinterest.com/All_AccorLiveLimitless
Title: Pinterest

Search URL Search Domain Scan URL

URL: https://www.youtube.com/All_AccorLiveLimitless
Title: Youtube

Search URL Search Domain Scan URL

URL: https://weibo.com/accorchina
Title: Weibo

Search URL Search Domain Scan URL

URL: https://all.accor.com/newsletter/index.en.shtml#/ALL/subscribe/email
Title: Newsletter

Search URL Search Domain Scan URL

URL: https://all.accor.com/gb/booking/advanced-search.shtml
Title: Find your hotel

Search URL Search Domain Scan URL

URL: https://all.accor.com/index.jsp?redirect=promotion
Title: Our offers

Search URL Search Domain Scan URL

URL: https://all.accor.com/gb/offers-travel-ideas/index.shtml
Title: Prepare for your stay

Search URL Search Domain Scan URL

URL: https://all.accor.com/gb/accorpro/index.shtml
Title: Pro Solutions

Search URL Search Domain Scan URL

URL: https://all.accor.com/loyalty-program/reasonstojoin/index.en.shtml
Title: ALL

Search URL Search Domain Scan URL

URL: https://all.accor.com/gb/help/contact.shtml
Title: Support

Search URL Search Domain Scan URL

URL: https://all.accor.com/booking/internet-sales-conditions.en.shtml
Title: T&C

Search URL Search Domain Scan URL

URL: https://all.accor.com/booking/adagio-sales-conditions.en.shtml
Title: Adagio T&C

Search URL Search Domain Scan URL

URL: https://all.accor.com/legal-conditions/index.en.shtml
Title: Legal notice

Search URL Search Domain Scan URL

URL: https://all.accor.com/security-certificate/index.en.shtml
Title: Personal data

Search URL Search Domain Scan URL

URL: https://all.accor.com/security-certificate/cookies-policy.en.shtml
Title: Cookies

Search URL Search Domain Scan URL

URL: https://all.accor.com/web-accessibility/index.en.shtml
Title: Web accessibility

Search URL Search Domain Scan URL

URL: https://secure.accor.com/store/index.html#/en/bookings/home
Title: Manage my bookings

Search URL Search Domain Scan URL

URL: https://all.accor.com/gb/sustainable-development/index.shtml
Title: Sustainable development

Search URL Search Domain Scan URL

URL: https://group.accor.com/en/
Title: Accor Group

Search URL Search Domain Scan URL

URL: https://all.accor.com/information/legal/cookies-policy.en.shtml
Title: More information

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 25

https://login.accor.com/as/authorization.oauth2?client_id=help.accor&redirect_uri=https://help.accor.com/apex/FAQ_callback&response_type=code&scope=openid%20BASIC&prompt=none HTTP 302
https://login.accor.com/as/authorization.oauth2?client_id=help.accor&redirect_uri=https://help.accor.com/apex/FAQ_callback&response_type=code&scope=openid%20BASIC&prompt=none HTTP 302
https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required

59 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2 200 Primary Request / Show response
help.accor.com/s/ 68 KB
21 KB 1605ms
640ms Document
text/html 23.215.7.26
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

23.215.7.26 , Singapore, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

a23-215-7-26.deploy.static.akamaitechnologies.com

Software

Resource Hash

6835159c51e108ed7d7cee3616c85d792a9927fdd2f4de2d6eb96e02c29978a0

Security Headers

Name	Value
Content-Security-Policy	upgrade-insecure-requests frame-ancestors 'self'
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36
accept-language: zh-SG,zh;q=0.9

Response headers

akamai-grn: 0.9aac3017.1692950582.667b76f
cache-control: no-cache,must-revalidate,max-age=0,no-store,private
content-encoding: gzip
content-length: 20456
content-security-policy: upgrade-insecure-requests frame-ancestors 'self'
content-type: text/html;charset=UTF-8
date: Fri, 25 Aug 2023 08:03:03 GMT
expires: Thu, 25 Aug 2022 08:03:02 GMT
last-modified: Thu, 25 Aug 2022 08:03:02 GMT
link: </s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/aura_prod.js>;rel=preload;as=script;nopush,</s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-244.20.4-2.41.4-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%222L0JGxcI-Ap-Okf-PqAa0Q%22%7D%2C%22dns%22%3A%22c%22%7D/app.js?2=>;rel=preload;as=script;nopush
referrer-policy: origin-when-cross-origin
server-timing: Total;dur=177
strict-transport-security: max-age=63072000; includeSubDomains
timing-allow-origin: *
vary: Origin, Accept-Encoding
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
x-origin-cache-control: no-cache,must-revalidate,max-age=0,no-store,private
x-xss-protection: 1; mode=block

GET
H2 200 aura_prod.js Show response
help.accor.com/s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/ 834 KB
261 KB 92ms
92ms Script
text/javascript 23.215.7.26
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/aura_prod.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

23.215.7.26 , Singapore, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

a23-215-7-26.deploy.static.akamaitechnologies.com

Software

Resource Hash

41ffc9bd80bc2fd05acc4a7f5244eb8638b493da3f8f8c103ace06e3a608407e

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: zh-SG,zh;q=0.9
Referer: https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Fri, 25 Aug 2023 08:03:03 GMT
akamai-grn: 0.9aac3017.1692950583.667cd9e
server-timing: Total;dur=58
content-length: 266431
x-xss-protection: 1; mode=block
last-modified: Wed, 02 Aug 2023 22:25:58 GMT
x-origin-cache-control: public,max-age=31536000,immutable
vary: Accept-Encoding
content-type: text/javascript;charset=UTF-8
access-control-allow-origin: *
access-control-expose-headers: Server-Timing
cache-control: public, max-age=29687081
timing-allow-origin: *

GET
H2 200 app.js Show response
help.accor.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-244.20.4-2.41.4-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A... 3 MB
540 KB 133ms
133ms Script
text/javascript 23.215.7.26
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-244.20.4-2.41.4-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%222L0JGxcI-Ap-Okf-PqAa0Q%22%7D%2C%22dns%22%3A%22c%22%7D/app.js?2=

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

23.215.7.26 , Singapore, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

a23-215-7-26.deploy.static.akamaitechnologies.com

Software

Resource Hash

a78962e87ea9ec8470b336570f877ca85336fe2c9bc46c208536c875cd2e10ae

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: zh-SG,zh;q=0.9
Referer: https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
referrer-policy: origin-when-cross-origin
last-modified: Wed, 16 Aug 2023 02:04:05 GMT
date: Fri, 25 Aug 2023 08:03:03 GMT
akamai-grn: 0.9aac3017.1692950583.667cd9f
x-origin-cache-control: public,max-age=31536000,immutable
vary: Accept-Encoding
content-type: text/javascript;charset=UTF-8
access-control-allow-origin: *
cache-control: public, max-age=30823281
content-length: 552492
x-xss-protection: 1; mode=block

GET
H2 200 otSDKStub.js Show response
cdn.cookielaw.org/scripttemplates/ 21 KB
7 KB 680ms
104ms Script
application/javascript 104.18.130.236
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://cdn.cookielaw.org/scripttemplates/otSDKStub.js

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.130.236 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

b97b49ee323dbccf9a13f15fa3d93188d01681652d52b1ed40ad00c32dfb0513

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

accept-language: zh-SG,zh;q=0.9
Referer: https://help.accor.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

x-ms-blob-type: BlockBlob
date: Fri, 25 Aug 2023 08:03:04 GMT
content-encoding: gzip
x-content-type-options: nosniff
cf-cache-status: HIT
content-md5: X1C0PY0lSDg1JSpsyFxfYA==
age: 48372
strict-transport-security: max-age=31536000; includeSubDomains; preload
content-length: 6837
x-ms-lease-status: unlocked
last-modified: Wed, 23 Aug 2023 03:26:30 GMT
server: cloudflare
etag: 0x8DBA388BDFFAADC
vary: Accept-Encoding
content-type: application/javascript
access-control-allow-origin: *
x-ms-request-id: 3ecb945a-b01e-0048-37fa-d524b4000000
access-control-expose-headers: x-ms-request-id,Server,x-ms-version,Content-Type,Content-Encoding,Last-Modified,ETag,Content-MD5,x-ms-lease-status,x-ms-blob-type,Content-Length,Date,Transfer-Encoding
cache-control: max-age=86400
x-ms-version: 2009-09-19
accept-ranges: bytes
cf-ray: 7fc25100196d4020-SIN

GET
H2 200 FAQ_GlobalStyle_V7_4
help.accor.com/s/sfsites/c/resource/ 43 KB
8 KB 236ms
236ms Stylesheet
text/css 23.215.7.26
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/s/sfsites/c/resource/FAQ_GlobalStyle_V7_4

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

23.215.7.26 , Singapore, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

a23-215-7-26.deploy.static.akamaitechnologies.com

Software

Resource Hash

21e925ffe594a0f35a5d740d48872d8d23f77d1d310f7b502b89df653250165e

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: zh-SG,zh;q=0.9
Referer: https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Fri, 25 Aug 2023 08:03:03 GMT
akamai-grn: 0.9aac3017.1692950583.667ce8b
p3p: CP="CUR OTR STA"
content-length: 7544
x-xss-protection: 1; mode=block
referrer-policy: origin-when-cross-origin
last-modified: Wed, 5 Jul 2023 08:01:41 GMT
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https://help.accor.com/resource/1627457228000/FAQHomePage_icon/all-white.svg

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GET
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GET
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https://help.accor.com/static/111213/js/perf/stub.js

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Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required

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https://help.accor.com/jslibrary/1637251310244/sfdc/VFRemote.js

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Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required

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AKAMAI-ASN1

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7 KB 188ms
186ms Stylesheet
text/css 23.215.7.26
AKAMAI-ASN1

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https://help.accor.com/sCSS/58.0/sprites/1687156602000/Theme3/default/gc/elements.css

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Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required

Protocol

Security

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GET
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38 KB 176ms
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text/css 23.215.7.26
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https://help.accor.com/sCSS/58.0/sprites/1687156602000/Theme3/default/gc/common.css

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Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required

Protocol

Security

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Full URL: https://d6tizftlrpuof.cloudfront.net/themes/production/accorhotel-button-33db7e58f18a5aefd9fe80a87ec3b6ca.png
Requested by: Host: help.accor.com
URL: https://help.accor.com/s/?language=en_US&utm_medium=email&utm_content=footer_contact
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 13.33.100.112 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-33-100-112.sin2.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 2d66e75ff961935e0415f5c6a2742c4e375870f2eaf0b01447a5e3364ceb9a82

Request headers

accept-language: zh-SG,zh;q=0.9
Referer: https://help.accor.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

Date: Sun, 30 Jul 2023 18:11:03 GMT
x-amz-version-id: BA2O4HVG4_7.VLOyUO9fwr2aCNLF6_Ri
Via: 1.1 2da7d450deef501f4b6eb466e3a79f4a.cloudfront.net (CloudFront)
X-Amz-Cf-Pop: SIN2-P2
Age: 2209924
x-amz-server-side-encryption: AES256
X-Cache: Hit from cloudfront
Connection: keep-alive
Content-Length: 2821
Last-Modified: Wed, 20 Jul 2022 16:40:26 GMT
Server: AmazonS3
ETag: "33db7e58f18a5aefd9fe80a87ec3b6ca"
Content-Type: image/png
Cache-Control: max-age=315360000, no-transform, public
Accept-Ranges: bytes
X-Amz-Cf-Id: CR1vu_zfHf2wyLZ2JH-nmemO3gqvugwF-uzMcIOtZoq08FXSH7bdTQ==

POST
H2 204 NetworkTrackingServlet Show response
help.accor.com/_ui/networks/tracking/ Frame 6548 0
254 B 263ms
263ms XHR
application/json 23.215.7.26
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/_ui/networks/tracking/NetworkTrackingServlet

Requested by

Host: help.accor.com
URL: https://help.accor.com/jslibrary/1647410350244/sfdc/NetworkTracking.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

23.215.7.26 , Singapore, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

a23-215-7-26.deploy.static.akamaitechnologies.com

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains

Request headers

Referer: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
accept-language: zh-SG,zh;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36
Content-Type: application/x-www-form-urlencoded; charset=UTF-8

Response headers

expires: Thu, 01 Jan 1970 00:00:00 GMT
strict-transport-security: max-age=63072000; includeSubDomains
cache-control: no-cache,must-revalidate,max-age=0,no-store,private
date: Fri, 25 Aug 2023 08:03:07 GMT
akamai-grn: 0.9aac3017.1692950587.66867bb
x-origin-cache-control: no-cache,must-revalidate,max-age=0,no-store,private
content-type: application/json; charset=UTF-8

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: d.la2-c1-fra.salesforceliveagent.com
URL: https://d.la2-c1-fra.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceMenu.jsonp?Settings.prefix=EmbeddedService&org_id=00D1t000000xOOE&EmbeddedServiceMenu.menuName=HelpCenter_ContactUs&callback=embedded_svc.menu.processChannelMenuConfiguration&version=48&EmbeddedServiceMenu.language=en-US

Verdicts & Comments Add Verdict or Comment

60 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

12 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
help.accor.com/s	1969-12-31 23:59:59	Name: renderCtx Value: %7B%22pageId%22%3A%22c3003407-675c-4450-bdf9-f8eea3d0d812%22%2C%22schema%22%3A%22Published%22%2C%22viewType%22%3A%22Published%22%2C%22brandingSetId%22%3A%22cec953d7-0f22-4009-a22b-dcefc888d8ca%22%2C%22audienceIds%22%3A%22%22%7D
help.accor.com/	1970-01-20 23:01:26	Name: CookieConsentPolicy Value: 0:1
help.accor.com/	1970-01-20 23:01:26	Name: LSKey-c$CookieConsentPolicy Value: 0:1
help.accor.com/	1970-01-20 14:16:01	Name: sfdc-stream Value: !HTLUUkj3G11RLJ/+JOQYQKHhwWS9JuCT0uGjN9BZ0BxSEd67jVgv9EIwfwgyBolz3JRc0IKEFT5gNzk=
help.accor.com/	1970-01-20 14:16:01	Name: force-proxy-stream Value: !jc4Z41UE7Sr6rxsMAziWAAauf/uJTKKWeST7JU4NMRGEoysFk4WlPewxdz8oGqUwD0+uJUl3MLcS0+A=
help.accor.com/	1970-01-20 14:16:01	Name: force-stream Value: !HTLUUkj3G11RLJ/+JOQYQKHhwWS9JuCT0uGjN9BZ0BxSEd67jVgv9EIwfwgyBolz3JRc0IKEFT5gNzk=
.accor.com/	1970-01-20 23:00:26	Name: visid_incap_2545443 Value: pD5vt18+SyOOHNxYSD1EqThg6GQAAAAAQUIPAAAAAADM9NTuMZN+a3URryx1Igvp
.accor.com/	1969-12-31 23:59:59	Name: incap_ses_1560_2545443 Value: P+5pHF5kaXUvFa05JzymFThg6GQAAAAA/W6H9SgZnWMmp0Ng4q6G6Q==
help.accor.com/	1970-01-20 23:01:26	Name: pctrk Value: 565fc16a-bb16-4860-8456-44192a3d602a
login.accor.com/	1969-12-31 23:59:59	Name: PF Value: sxB8yEZCM6SaLOBJ4kafcU
.accor.com/	1969-12-31 23:59:59	Name: nlbi_2545443 Value: 7tvmDNFAxhWwoKwA+0jM0AAAAAAD0e3ubaiBZzPMKsfsI+qI
.accor.com/	1970-01-20 18:35:02	Name: OptanonConsent Value: isGpcEnabled=0&datestamp=Fri+Aug+25+2023+16%3A03%3A06+GMT%2B0800+(Singapore+Standard+Time)&version=202307.1.0&browserGpcFlag=0&isIABGlobal=false&hosts=&genVendors=V62%3A0%2CV37%3A0%2CV67%3A0%2CV38%3A0%2CV64%3A0%2CV58%3A0%2CV25%3A0%2CV26%3A0%2CV42%3A0%2CV9%3A0%2CV8%3A0%2CV27%3A0%2CV51%3A0%2CV39%3A0%2CV23%3A0%2CV55%3A0%2CV5%3A0%2CV34%3A0%2CV10%3A0%2CV53%3A0%2CV59%3A0%2CV36%3A0%2CV49%3A0%2CV65%3A0%2CV19%3A0%2CV33%3A0%2CV57%3A0%2CV52%3A0%2CV48%3A0%2CV29%3A0%2CV17%3A0%2CV11%3A0%2CV56%3A0%2CV12%3A0%2CV72%3A0%2CV13%3A0%2CV41%3A0%2CV40%3A0%2CV68%3A0%2CV60%3A0%2CV50%3A0%2CV15%3A0%2CV54%3A0%2CV28%3A0%2CV30%3A0%2CV46%3A0%2CV4%3A0%2CV14%3A0%2CV61%3A0%2CV7%3A0%2CV45%3A0%2CV16%3A0%2CV32%3A0%2CV21%3A0%2CV69%3A0%2CV63%3A0%2CV73%3A0%2CV6%3A0%2CV18%3A0%2CV31%3A0%2CV44%3A0%2CV71%3A0%2CV43%3A0%2CV35%3A0%2CV47%3A0%2C&consentId=2823e59b-da0f-41aa-82ce-68468a41f982&interactionCount=0&landingPath=https%3A%2F%2Fhelp.accor.com%2Fs%2F%3Flanguage%3Den_US%26utm_medium%3Demail%26utm_content%3Dfooter_contact&groups=C0001%3A1%2CC0003%3A0%2CC0002%3A0%2CC0007%3A0%2CC0004%3A0%2CC0005%3A0

1 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
security	error	URL: https://help.accor.com/s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/aura_prod.js(Line 12) Message: Refused to load the script 'https://d.la2-c1-fra.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceMenu.jsonp?Settings.prefix=EmbeddedService&org_id=00D1t000000xOOE&EmbeddedServiceMenu.menuName=HelpCenter_ContactUs&callback=embedded_svc.menu.processChannelMenuConfiguration&version=48&EmbeddedServiceMenu.language=en-US' because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' 'unsafe-inline' https://service.force.com/embeddedservice/ https://cdn.content.aws-dev2-uswest2.aws.sfdc.cl/ https://cdn.content.aws-prod1-useast1.aws.sfdc.cl/ https://payments.salesforce.com/ https://js.stripe.com/ import: blob: https://uip.canary.lwc.dev https://cdn.cookielaw.org https://geolocation.onetrust.com https://all.accor.com https://www.googletagmanager.com https://www.google.fr https://stats.g.doubleclick.net https://analytics.google.com https://www.google-analytics.com https://t.contentsquare.net https://k-aeu1.contentsqaure.net https://authentication.accorhotels.com https://d.la2-c1-cdg.salesforceliveagent.com https://*.usabilla.com https://d6tizftlrpuof.cloudfront.net https://api.accor.com https://rec2-all.accor.com https://d.la2-c1cs-cdg.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceMenu.jsonp https://d.la3-c1cs-cdg.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceMenu.jsonp https://www.google.com/recaptcha/api.js https://www.gstatic.com/recaptcha/releases/1B_yv3CBEV10KtI2HJ6eEXhJ/recaptcha__en.js https://d.la1-c1cs-cdg.salesforceliveagent.com https://d.la2-c1cs-cdg.salesforceliveagent.com https://d.la3-c1cs-cdg.salesforceliveagent.com". Note that 'script-src-elem' was not explicitly set, so 'script-src' is used as a fallback.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Content-Security-Policy	upgrade-insecure-requests frame-ancestors 'self'
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

all.accor.com
cdn.cookielaw.org
d.la2-c1-cdg.salesforceliveagent.com
d.la2-c1-fra.salesforceliveagent.com
d6tizftlrpuof.cloudfront.net
geolocation.onetrust.com
help.accor.com
login.accor.com
service.force.com
w.usabilla.com
www.googletagmanager.com
d.la2-c1-fra.salesforceliveagent.com
101.53.170.15
104.18.130.236
13.33.100.112
151.101.66.132
160.8.245.120
172.64.155.119
23.215.7.26
35.76.141.0
45.60.159.180
64.233.170.97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help.accor.com Open in urlscan Pro 23.215.7.26 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

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Detected technologies

Page Statistics

59 Requests

98 %HTTPS

0 %IPv6

8 Domains

11 Subdomains

10 IPs

5 Countries

2874 kBTransfer

11605 kBSize

12 Cookies

23 Outgoing links

Redirected requests

59 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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help.accor.com Open in urlscan Pro
23.215.7.26 Public Scan

Screenshot
Live screenshot

Full Image

59
Requests

98 %
HTTPS

0 %
IPv6

8
Domains

11
Subdomains

10
IPs

5
Countries

2874 kB
Transfer

11605 kB
Size

12
Cookies

59 HTTP transactions
0 data transactions