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Submitted URL: http://freshchat.com/
Effective URL: https://www.freshworks.com/live-chat-software/
Submission: On February 14 via manual from US — Scanned from DE
Effective URL: https://www.freshworks.com/live-chat-software/
Submission: On February 14 via manual from US — Scanned from DE
Form analysis
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Text Content
Skip to main content * Products * FRESHDESK Delight your customers with effortless omnichannel service. Customer support software * FRESHSALES Grow your revenue fast with context-driven sales. Sales CRM * FRESHMARKETER Personalize your marketing with simple, powerful automation. Marketing CRM * FRESHCHAT Delight your customers across support, sales and marketing with smarter conversational engagement Messaging and chatbot-first support * FRESHSERVICE Right size your IT service management. IT service management View all products * Solutions * Customer Service & Support * IT & Enterprise Service Management * Conversational Engagement * Platform FRESHWORKS NEO Leverage an end-to-end, AI-powered enterprise platform to unify customer experiences KNOW MORE * What's new? * Blog FEATURES * Analytics * Neo Admin Center * Collaboration * Events and Notifications * Unified Customer Record * Messaging * Custom Objects Marketplace Developer Portal Technology Alliances Customer Spotlight Freddy AI * Company * About * Leadership * Board of Directors * Investors * Partners * Affiliates * Careers * Blog * Press * Contact Us * Customers * Support * * English * Deutsch * Nederlands * Français * Svenska * Español (España) * Español (América Latina) * Português (Brasil) * 日本語 * 한국어 * 简体中文 * ภาษาไทย * Polski * 繁體中文 * Türkçe Freshchat * Features * Messaging Channels * Chatbots * Team Inbox * Journeys * All Features * Pricing * Solutions * -------------------------------------------------------------------------------- By use case * Smarter Conversations * Zero Contact Resolutions * Provide convenient customer service * Move from costly channels * -------------------------------------------------------------------------------- By size * Enterprise * SMB * Integrations * Instagram DM * Google Business Messages * WhatsApp * Apple Business Chat * Facebook Messenger * LINE * SMS * All Integrations * Resources * Holiday Support New * Case Studies * Customer Spotlight * Ebooks * Blog * Product Tours * Academy * What's new * Login * Free Trial * * * Solutions * Customer Service & Support * IT & Enterprise Service Management * Conversational Engagement * * Company * About * Leadership * Board of Directors * Investors * Partners * Affiliates * Careers * Blog * Press * Contact Us * Customers * Support * Language: English Deutsch Nederlands Français Svenska Español (España) Español (América Latina) Português (Brasil) 日本語 한국어 简体中文 ภาษาไทย Polski 繁體中文 Türkçe GROW CUSTOMER LOVE WITH SMARTER CONVERSATIONS Today’s relationships are digital, and always on. Power your business with intuitive and intelligent conversations. Start free trial Request demo TRUSTED BY 50,000+ BUSINESSES UNIFIED AND CONTEXTUAL CONVERSATIONAL ENGAGEMENT Make it easy for sales, marketing, and support teams to have proactive and meaningful conversations INTELLIGENT CONVERSATIONS, ANYWHERE * Unify messaging channels and personalize self-service on your website, in-app, and across digital messaging channels (WhatsApp, SMS and more!) * Simplify customer experience with no-code, easy-to-build chatbots * Bring insights to action with native-AI to power next-generation messaging Explore convenient customer service SIMPLIFIED AND CONTEXTUAL AGENT EXPERIENCES * Give agents real-time context to perform faster and with ease * Respond to conversations from a single screen, wherever your customers message you * Give your agents complete customer context to boost CSAT with every conversation Explore team inbox MODERN, COST-EFFECTIVE SUPPORT * Fuel growth, while reducing your costs to serve * Enable high rates of zero contact resolution and scale effortlessly * Drive value faster with pre-built templates for chatbots and journeys Explore digital first engagement BETTER TOGETHER: FRESHCHAT + FRESHWORKS NEO PLATFORM DELIVER DELIGHTFUL CUSTOMER EXPERIENCES WITH THE FRESHWORKS NEO PLATFORM * Efficiently scale your business with the help of the unified Messaging API and customizable analytics * Easily add new messaging channels to ensure uninterrupted customer engagement * Seamlessly integrate Freshchat with existing customer workflows Explore Neo CUSTOMERS LOVE US, BUT DON'T JUST TAKE OUR WORD FOR IT Klarna wows its customers with instant responses and rapid resolutionsWatch Now Travix delivers an omnichannel experience to its customers Watch Now Nielsen Brandbank makes its customer support accessible and flexibleWatch Now RECOMMENDED BY LEADING INDUSTRY EXPERTS SIGN UP FOR YOUR FREE TRIAL TODAY 21 days. No credit card required. No strings attached. START FREE TRIAL * Freshdesk * Freshchat * Freshsales * Freshmarketer * Freshservice * Freshsurvey COMPANY COMPANY * About * Leadership * Board of Directors * Investors * Customers * Solutions * Affiliates * Partners * Careers * Newsroom * Contact Us * GDPR FRESHCHAT FRESHCHAT * Live chat * Chatbot * Pricing * Features * Knowledge Base * API Documentation * Blog * Product Updates * Learning Centre CHANNELS CHANNELS * WhatsApp integration * Apple business messaging * Instagram integration * SMS integration * Facebook Messenger * LINE integration * Google business messages TOP FEATURES TOP FEATURES * Campaigns * Conversations * Routing * Self-Service * Team Productivity * Integrations * Mobile SOLUTIONS SOLUTIONS * Zero Contact Resolutions * Provide convenient customer service * Move from costly channels * Enterprise * SMB COMPARE COMPARE * Intercom * Drift * Zendesk Chat * LiveChat * Olark * Zoho SalesIQ * Crisp INDUSTRY INDUSTRY * Retail and E-commerce * Travel and Hospitality * Financial Services * Education EXISTING USERS EXISTING USERS login MOBILE APPS MOBILE APPS * * CONNECT WITH US CONNECT WITH US * * * * * SALES AND SUPPORT SALES AND SUPPORT * +1-866-832-3090 * support@freshchat.com Terms of Service Privacy Notice Takedown Policy Anti-Modern Slavery Statement Security Unsubscribe Copyright © Freshworks Inc. All Rights Reserved We use cookies to offer you a better browsing experience, analyse site traffic, personalize content, and serve targeted advertisements. Read about how we use cookies in our Privacy Notice. Our Cookie Policy provides information about managing cookie settings. Accept Cookies Sorry, our deep-dive didn’t help. Please try a different search term. 1:05 PRIVACY PREFERENCE CENTER YOUR PRIVACY YOUR PRIVACY When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. 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If you do not allow these cookies, you will experience less targeted advertising. Back Button ADVERTISING COOKIES Filter Button Consent Leg.Interest Select All Vendors Select All Vendors Select All Hosts Select All Clear Filters Information storage and access Apply Confirm My Choices Allow All We use cookies to track visitors, measure ads, ad campaign effectiveness and analyze site traffic. We may also share information about your use of our site with 3rd parties. For more info, see, ourCookie Policy and ourPrivacy Policy. By clicking on "Cookie Preference Manager" you can choose to enable only certain cookie categories. By clicking "ACCEPT ALL" you agree to the storing of all cookies on your device. Manage Preferences ACCEPT ALL