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      Customer Service SuiteThe all-in-one solution, boosted with generative AI
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      FreshserviceModern and intuitive IT service management
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      FreshdeskDelight customers and agents with effortless service and support
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      FreshsalesDrive revenue and productivity with the easy-to-use AI-powered
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      FreshchatAI-powered bots and live chat across every messaging channel
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      FreshmarketerMultichannel marketing campaigns for e-commerce
   
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      New Customer Service SuiteIntroducing all-in-one self-service,
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 * Freshmarketer
   
   Select your E-commerce Platform
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      Shopify + FreshmarketerDrive E-commerce sales by integrating Shopify with
      Freshmarketer. Transform your e-commerce platform with AI-powered
      marketing automation.
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      WooCommerce + FreshmarketerGrow your WooCommerce store revenue with
      Freshmarketer. Enhance your e-commerce platform with an AI-powered
      marketing CRM.
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FeaturesIntegrationsWhat's NewProduct Tours

AI-POWERED MARKETING CRM


FRESHMARKETER

Attract more customers, personalize multichannel engagement, and boost revenue
with AI-powered marketing automation.

Start free trialSchedule a demo
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TRUSTED BY 65,000+ BUSINESSES



PURPOSE-BUILT MARKETING CRM FOR YOUR E-COMMERCE BUSINESSES

Message sharper, convert faster, and delight better with a unified marketing
automation platform

MULTICHANNEL ENGAGEMENT


DRIVE PERSONALIZED MULTICHANNEL ENGAGEMENT

Engage with buyers wherever they are and provide consistent multichannel
experiences across email, WhatsApp, SMS, live chat, social media, and more using
a single solution.


CUSTOMER SEGMENTATION


SEGMENT BUYERS AND ENGAGE THEM WITH TARGETED PROMOTIONS

Create or refine your target audience based on their purchases, behavior, and
preferences or use pre-built segments such as new or returning customers,
one-time purchases, abandoned carts, and more to send personalized messages that
drive conversions.

Explore e-commerce segments


AUTOMATED JOURNEYS


AUTOMATE WORKFLOWS TO SELL WHILE YOU SLEEP

Save time and effort with our ready-to-use cross-channel campaigns to automate
your tasks at scale. Choose from 20+ e-commerce journey templates, 150+
customizable email templates, and chatbot templates for WISMO, FAQs, checkout,
and discounts.

Explore e-commerce journeys


FRESHSALES SUITE


UNIFIED CRM FOR YOUR SALES, MARKETING, AND SUPPORT TEAMS

Break down silos and give your customer-facing reps a single source of truth
across every step of the customer journey with Freshsales Suite.

Explore Freshsales Suite




WHY CUSTOMERS LOVE FRESHMARKETER

We started using Freshmarketer for our email newsletter, and we saw the open
rates increase from 19% to 46% and the click rates increase from 1.6% to 5%.
This led to an increase in our website traffic and eventually attributed to a 5%
increase in revenue.

Mathew K. SamuelCEO, Global Marketing Head, NatXtra
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