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CARE.COM: HIRE CAREGIVERS

Care.com Inc
2.9star
21.2K reviews
1M+
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Everyone
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ABOUT THIS APP


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Finding the right care comes from making the right connections. Word of mouth
searches only takes you so far. At Care.com, you’ll have access to our large
network of caregivers right in your local area. Join our community and find the
right match for all your child care, senior care, pet care, housekeeping, or
tutoring needs.

No matter the occasion; special event, date night, recurring, full-time or
part-time, find the care that suits your needs.
• Share your needs by creating a job post
• Search and view caregiver profiles, photos, and reviews
• Get instant alerts when interested caregivers respond
• Manage bookings, interviews, and payments-all in one place
• Make fast and easy payments through the app

Looking to access care benefits from your employer? You can find and book backup
care and access your other employer benefits directly from the app.
Updated on
Mar 12, 2024

Lifestyle



DATA SAFETY


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Safety starts with understanding how developers collect and share your data.
Data privacy and security practices may vary based on your use, region, and age.
The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

See details



RATINGS AND REVIEWS


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Ratings and reviews are verifiedinfo_outline
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2.9

20.5K reviews
5

4

3

2

1

David Lint

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May 4, 2024
Only had one experience and it was impressively bad. We hired a babysitter and
the job was confirmed and then paid for. Day of, we tried to reach out but it
said we couldn't message her. Unsurprisingly, the sitter didn't show or call.
When I tried to check the sitter's account, there was another error. It honestly
looked like our sitter's account was closed or shut down, but did not notify us
or providing a refund. Customer support was unhelpful and rude. Absolutely do
not recommend.
3 people found this review helpful
Did you find this helpful?
Yes
No
Care.com Inc
May 8, 2024
Hi David, I'm sorry to hear you did not have a positive experience on the site.
We'd be happy to assist you if you want to reach out to us through our Help
Center's contact us form found at help.care.com. You can also reach out to us
through our Facebook Messenger. Please include Reference Number REV-021534 with
your message.
Jöran Tesse

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March 25, 2024
The app does pretty much everything I need it to, but it is annoyingly
inefficient. It takes forever to move between screens or to load any
information, to a point where I avoid a lot of communication or move it out of
the app as quickly as possible. I'm pretty sure no one who is working on the
product is actually using it themselves.
14 people found this review helpful
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Yes
No
Care.com Inc
March 27, 2024
I'm sorry to hear you did not have a positive experience on the app. We'd be
happy to assist you if you want to reach out to us through our Help Center's
contact us form found at help.care.com. You can also reach out to us through our
Facebook Messenger. Please include Reference Number REV-020779 with your
message.
Krista McGowan

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February 7, 2024
Unable to cancel subscription and no information on how to contact support. As
someone who works in tech, their website and app seem to have a major glitch.
Edit: The response from the developer is to reach out via Facebook? What on
earth? I ended up emailing their entire corporate team and having someone do it
manually on their end. Again, it's an issue on both the website and the app.
Ridiculous.
36 people found this review helpful
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Yes
No
Care.com Inc
February 21, 2024
I'm sorry to hear that you didn't have a positive experience with the app. For
assistance, please reach out via Facebook Messenger and include REV-019573 when
you message. Deleting and reinstalling the latest version may also be helpful

See all reviews
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APP SUPPORT


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careteam@care.com

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