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Juan Montes - Rethinking Customer Experience for All Generations
By Jordy Ulloa | Mon, 12/05/2022 - 07:50
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E-Commerce & Retail
Juan Montes - Rethinking Customer Experience for All Generations
By Jordy Ulloa | Mon, 12/05/2022 - 07:50
Juan Montes, Vice President and Head of SAP Customer Experience, Mexico, talked
about adapting to the demands of different generations, customizing experiences
at a massive scale and the balance between technological and human interaction
with customers.


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