customerservice.starbucks.com Open in urlscan Pro
74.117.200.136 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
http://customerservice.starbucks.com/app/contact/ask
Effective URL:
https://customerservice.starbucks.com/app/contact/ask
Submission: On July 01 via api (July 1st 2020, 6:18:14 pm UTC) from US

Summary HTTP 29 Redirects Links 42 Behaviour Indicators

Summary

This website contacted 13 IPs in 6 countries across 11 domains to perform 29 HTTP transactions. The main IP is 74.117.200.136, located in Elk Grove Village, United States and belongs to NETDYNAMICS, US. The main domain is customerservice.starbucks.com.
TLS certificate: Issued by Sectigo RSA Organization Validation S... on March 5th 2020. Valid for: a year.

This is the only time customerservice.starbucks.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 8	74.117.200.136 74.117.200.136	7160 (NETDYNAMICS) (NETDYNAMICS)
1	23.8.10.186 23.8.10.186	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	52.216.242.86 52.216.242.86	16509 (AMAZON-02) (AMAZON-02)
4	23.210.248.44 23.210.248.44	16625 (AKAMAI-AS) (AKAMAI-AS)
1 2	2a00:1450:400... 2a00:1450:4001:80b::2008	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:400c:c07::9b	15169 (GOOGLE) (GOOGLE)
1	184.51.10.56 184.51.10.56	16625 (AKAMAI-AS) (AKAMAI-AS)
4	23.8.5.97 23.8.5.97	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
4	93.184.220.66 93.184.220.66	15133 (EDGECAST) (EDGECAST)
2	2a03:2880:f02... 2a03:2880:f02d:12:face:b00c:0:3	32934 (FACEBOOK) (FACEBOOK)
1	2a03:2880:f12... 2a03:2880:f12d:83:face:b00c:0:25de	32934 (FACEBOOK) (FACEBOOK)
1	104.244.42.136 104.244.42.136	13414 (TWITTER) (TWITTER)
29	13

8 74.117.200.136 (Elk Grove Village, United States) 1 redirects

ASN7160 (NETDYNAMICS, US)
PTR: vippoolpc136.rightnowtech.com

customerservice.starbucks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 23.8.10.186 (Netherlands)

ASN20940 (AKAMAI-ASN1, EU)
PTR: a23-8-10-186.deploy.static.akamaitechnologies.com

www.starbucks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.216.242.86 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 23.210.248.44 (Netherlands)

ASN16625 (AKAMAI-AS, US)
PTR: a23-210-248-44.deploy.static.akamaitechnologies.com

s7.addthis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
v1.addthisedge.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
m.addthis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:80b::2008 (Frankfurt am Main, Germany) 1 redirects

ASN15169 (GOOGLE, US)

ssl.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:400c:c07::9b (Brussels, Belgium)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 184.51.10.56 (United States)

ASN16625 (AKAMAI-AS, US)
PTR: a184-51-10-56.deploy.static.akamaitechnologies.com

z.moatads.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 23.8.5.97 (Netherlands)

ASN20940 (AKAMAI-ASN1, EU)
PTR: a23-8-5-97.deploy.static.akamaitechnologies.com

www.rnengage.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 93.184.220.66 (London, United Kingdom)

ASN15133 (EDGECAST, US)

platform.twitter.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a03:2880:f02d:12:face:b00c:0:3 (Ireland)

ASN32934 (FACEBOOK, US)

connect.facebook.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a03:2880:f12d:83:face:b00c:0:25de (Ireland)

ASN32934 (FACEBOOK, US)

www.facebook.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.244.42.136 (United States)

ASN13414 (TWITTER, US)

syndication.twitter.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
9	starbucks.com 1 redirects customerservice.starbucks.com www.starbucks.com	463 KB
5	twitter.com platform.twitter.com syndication.twitter.com	32 KB
4	rnengage.com www.rnengage.com	4 KB
3	addthis.com s7.addthis.com m.addthis.com	114 KB
2	facebook.net connect.facebook.net	62 KB
2	google-analytics.com 1 redirects ssl.google-analytics.com	17 KB
1	facebook.com www.facebook.com
1	addthisedge.com v1.addthisedge.com	325 B
1	moatads.com z.moatads.com	1 KB
1	doubleclick.net stats.g.doubleclick.net	99 B
1	amazonaws.com s3.amazonaws.com
29	11

	Domain	Requested by
8	customerservice.starbucks.com	1 redirects customerservice.starbucks.com
4	platform.twitter.com	s7.addthis.com platform.twitter.com
4	www.rnengage.com	customerservice.starbucks.com
2	connect.facebook.net	s7.addthis.com connect.facebook.net
2	ssl.google-analytics.com	1 redirects customerservice.starbucks.com
2	s7.addthis.com	customerservice.starbucks.com s7.addthis.com
1	syndication.twitter.com
1	www.facebook.com	connect.facebook.net
1	m.addthis.com	s7.addthis.com
1	v1.addthisedge.com	s7.addthis.com
1	z.moatads.com	s7.addthis.com
1	stats.g.doubleclick.net	customerservice.starbucks.com
1	s3.amazonaws.com	customerservice.starbucks.com
1	www.starbucks.com	customerservice.starbucks.com
29	14

This site contains links to these domains. Also see Links.

Domain
www.starbucks.com
www.starbuckscardb2b.com
investor.starbucks.com
news.starbucks.com
www.twitter.com
www.facebook.com
www.youtube.com
mystarbucksidea.force.com

Subject Issuer	Validity	Valid
customerservice.starbucks.com Sectigo RSA Organization Validation Secure Server CA	`2020-03-05` - `2021-03-05`	a year	crt.sh
starbucks.com DigiCert Secure Site ECC CA-1	`2020-03-18` - `2020-11-25`	8 months	crt.sh
s3.amazonaws.com DigiCert Baltimore CA-2 G2	`2019-11-09` - `2020-12-02`	a year	crt.sh
odc-prod-01.oracle.com DigiCert Secure Site ECC CA-1	`2020-06-20` - `2020-09-04`	3 months	crt.sh
*.google-analytics.com GTS CA 1O1	`2020-06-17` - `2020-09-09`	3 months	crt.sh
*.g.doubleclick.net GTS CA 1O1	`2020-06-10` - `2020-09-02`	3 months	crt.sh
moatads.com DigiCert SHA2 Secure Server CA	`2020-01-17` - `2021-03-17`	a year	crt.sh
*.rnengage.com DigiCert SHA2 Secure Server CA	`2019-10-10` - `2021-01-08`	a year	crt.sh
*.twimg.com DigiCert SHA2 High Assurance Server CA	`2019-11-12` - `2020-11-18`	a year	crt.sh
*.facebook.com DigiCert SHA2 High Assurance Server CA	`2020-05-14` - `2020-08-05`	3 months	crt.sh
syndication.twitter.com DigiCert SHA2 High Assurance Server CA	`2020-03-05` - `2021-03-02`	a year	crt.sh

This page contains 7 frames:

Primary Page: https://customerservice.starbucks.com/app/contact/ask
Frame ID: 1FE9085467EF78FDD087FFC07FFC403E
Requests: 20 HTTP requests in this frame

Frame: https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html
Frame ID: 299F52F3927A78023309E0D8AF1831D3
Requests: 1 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: 41C9F81EA6A78CA060F473B45CC4F9C5
Requests: 4 HTTP requests in this frame

Frame: https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html
Frame ID: B4AB70F53BD1C4CD57205B9185DA7E65
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/widget_iframe.c4b33f07650267db9f8a72eaac551cac.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com
Frame ID: 159785EB186F682900ABA3EF9A57D1BE
Requests: 1 HTTP requests in this frame

Frame: https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df383e60db8025bc%26domain%3Dcustomerservice.starbucks.com%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff1f9d8b934993f4%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97
Frame ID: 22028A7776F677EBB6328B3D4FFCBB45
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/tweet_button.c4b33f07650267db9f8a72eaac551cac.en.html
Frame ID: 692988F5944385B702B25CB7967B2593
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

http://customerservice.starbucks.com/app/contact/ask HTTP 301
https://customerservice.starbucks.com/app/contact/ask Page URL

Detected technologies

Facebook (Widgets) Expand

Overall confidence: 100%
Detected patterns

script /\/\/connect\.facebook\.net\/[^/]*\/[a-z]*\.js/i

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i

Modernizr (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

script /([\d.]+)?\/modernizr(?:.([\d.]+))?.*\.js/i

Twitter (Widgets) Expand

Overall confidence: 100%
Detected patterns

script /\/\/platform\.twitter\.com\/widgets\.js/i

Page Statistics

29
Requests

97 %
HTTPS

33 %
IPv6

11
Domains

14
Subdomains

13
IPs

6
Countries

693 kB
Transfer

1189 kB
Size

4
Cookies

42 Outgoing links

These are links going to different origins than the main page.

URL: https://www.starbucks.com/
Title:

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/store-locator
Title: Find a Store

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/coffee
Title: Coffee Beans Blends Brewing

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/menu
Title: Menu Drinks Food Nutrition

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/coffeehouse
Title: Coffeehouse Music Wi-Fi Community

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/responsibility
Title: Responsibility Values Goals Progress

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/card
Title: Card Register Reload Rewards

Search URL Search Domain Scan URL

URL: https://www.starbuckscardb2b.com/how-it-works-faq?utm_source=SBUX.com&utm_medium=SBUXsiteLink&utm_campaign=CService-ContactUs
Title: Starbucks Card Corporate Sales

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us
Title: About Us

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/our-heritage
Title: Our Heritage

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information
Title: Our Company

Search URL Search Domain Scan URL

URL: https://investor.starbucks.com/phoenix.zhtml?c=99518&p=irol-irhome
Title: Investor Relations

Search URL Search Domain Scan URL

URL: https://news.starbucks.com/
Title: Newsroom

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/product-advisories
Title: Product Advisories

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center
Title: Career Center

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/working-at-starbucks
Title: Working at Starbucks

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/starbucks-career-advancement
Title: Starbucks Career Advancement

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/career-diversity
Title: Career Diversity

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/career-diversity/partner-networks
Title: Partner Networks

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/professional-services-careers
Title: Professional Services Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/roasting-plant-positions
Title: Roasting Plant Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/retail-positions
Title: Retail Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/international-positions
Title: International Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business
Title: For Business

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/office-coffee
Title: Office Coffee

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/international-stores
Title: Starbucks Coffee International

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/foodservice
Title: Foodservice

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/licensed-stores
Title: Licensed Stores

Search URL Search Domain Scan URL

URL: https://www.starbuckscardb2b.com/
Title: Starbucks Card Corporate Sales

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/coffeehouse/community
Title: Online Community

Search URL Search Domain Scan URL

URL: https://www.twitter.com/starbucks/
Title: Twitter

Search URL Search Domain Scan URL

URL: https://www.facebook.com/starbucks/
Title: Facebook

Search URL Search Domain Scan URL

URL: https://www.youtube.com/starbucks
Title: YouTube

Search URL Search Domain Scan URL

URL: https://mystarbucksidea.force.com/
Title: My Starbucks Idea

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/account
Title: My Account

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/menu/nutrition
Title: Nutrition Info

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/whats-new
Title: What's New

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/online-policies/web-accessibility
Title: Web Accessibility

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/online-policies/privacy-policy
Title: Privacy Policy

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/online-policies/terms-of-use
Title: Terms of Use

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/partners
Title: Partners

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/site-map
Title: Site Map

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

http://customerservice.starbucks.com/app/contact/ask HTTP 301
https://customerservice.starbucks.com/app/contact/ask Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 10

https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=1106303891&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UTF-8&utmsr=1600x1200&utmvp=1600x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=Contact%20Us%20%7C%20Starbucks%20Coffee%20Company&utmhid=1340566123&utmr=-&utmp=%2Fapp%2Fcontact%2Fask&utmht=1593627477423&utmac=UA-9155837-1&utmcc=__utma%3D246673883.1716242614.1593627477.1593627477.1593627477.1%3B%2B__utmz%3D246673883.1593627477.1.1.utmcsr%3D(direct)%7Cutmccn%3D(direct)%7Cutmcmd%3D(none)%3B&utmjid=1201963205&utmredir=1&utmu=qzAAACAAAAAAAAAAAAAAAABE~ HTTP 302
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=1716242614.1593627477&jid=1201963205&_v=5.7.2&z=1106303891

29 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request

Cookie set ask Show response
customerservice.starbucks.com/app/contact/
Redirect Chain

http://customerservice.starbucks.com/app/contact/ask
https://customerservice.starbucks.com/app/contact/ask

28 KB
11 KB

976ms
402ms

Document
text/html

74.117.200.136
NETDYNAMICS

General

Check archive.org

Show headers Download Go to

Full URL

https://customerservice.starbucks.com/app/contact/ask

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

ef688c9045594e487a1e335e34b76b7e5bb0e13f4bc6e9364ab5252acf556193

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors DENY
Strict-Transport-Security	max-age=31536000
X-Content-Security-Policy	frame-ancestors DENY
X-Frame-Options	DENY

Request headers

Host: customerservice.starbucks.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site: none
Sec-Fetch-Mode: navigate
Sec-Fetch-User: ?1
Sec-Fetch-Dest: document
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Wed, 01 Jul 2020 18:17:56 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Security-Policy: frame-ancestors DENY
Content-Security-Policy: frame-ancestors DENY
X-Frame-Options: DENY
Cache-Control: no-cache, no-store
Expires: -1
Pragma: no-cache
Set-Cookie: cp_session=fUG1vRYVbd~FKpMR0Qm5uFRdbsxnnmvSX_cLVnhff8cNBX8HR41BDBTq_f4j5n9UnrJ_q6_Xpz351sYw1UzTfwGagdhZ6IpAf25XUSDoi7LY9dJgaEjq36pvYFBOo3TKWbqZFsglfNAFqGXJpsZm88fLNWdq9Z62saNWH8lE0pwOGmdTgU4JeLLZ3a8g9NC2T1CbDiYXZs0~YU9lY8L7snW7421HOkhMoCqWEmtBjHZK~bZUztmc3a1KiY~4CZIsIRIY9INfqVItVtiVwAETmoATPj2YhiuBZsKiYDr7j3yC8987NoGmA8_BvfU6c8XZ_mLCNIQP64H8ntwFfqwhglRiMENRtwKZONSd_f4HS0gm1NSkYjjqxjqcxbvuQuduS3y~vrvbTYdkPiEN96IviOV31pOTYO4iZNWQT79ERR1fYGMdBTdy7x3B_rLJBxTx_Ao7eFt2jtyobz8mXgng0rIMHE3KaBavm_Yy179PJlVoaJ~T1KZze9FA!!; path=/; httponly; SameSite=None; Secure TS015a22fa=013627b267f6a5ae9c692ce50c385c9ec538d0d162555dc633359a804a16c29ae10d42e43a4738cb96f21cf046c390a2c2bcafa2ab; Path=/; Secure; HTTPOnly
Content-Length: 10208
RNT-Time: D=194396 t=1593627476521121
RNT-Machine: 0.71
Keep-Alive: timeout=15, max=100
Connection: Keep-Alive
Content-Type: text/html; charset=UTF-8
Content-Encoding: gzip

Redirect headers

Location: https://customerservice.starbucks.com/app/contact/ask
Connection: close
Content-Length: 0

GET
H/1.1 200
OK starbucks.themes.starbucks.SITE.css
customerservice.starbucks.com/euf/generated/optimized/1592575034/templates/ 105 KB
105 KB 127ms
126ms Stylesheet
text/css 74.117.200.136
NETDYNAMICS

General

Check archive.org

Show headers Download Go to

Full URL

https://customerservice.starbucks.com/euf/generated/optimized/1592575034/templates/starbucks.themes.starbucks.SITE.css

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

e8631d5b1d2cc2946d580f822f54970187622e46f376058a7bf80bc8e4c700cb

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Wed, 01 Jul 2020 18:17:56 GMT
Last-Modified: Fri, 19 Jun 2020 13:57:22 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
RNT-Time: D=1434 t=1593627476930111
RNT-Machine: 0.98
Cache-Control: max-age=900
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=15, max=100
Content-Length: 107199
Expires: Wed, 01 Jul 2020 18:32:56 GMT

GET
H2 200 modernizr.custom.js Show response
www.starbucks.com/static/js/library/ 5 KB
2 KB 141ms
57ms Script
application/x-javascript 23.8.10.186
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://www.starbucks.com/static/js/library/modernizr.custom.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

23.8.10.186 , Netherlands, ASN20940 (AKAMAI-ASN1, EU),

Reverse DNS

a23-8-10-186.deploy.static.akamaitechnologies.com

Software

Akamai Resource Optimizer /

Resource Hash

bd8f043c8190503cc6025384c2c0d50f137014773ba181a3bc2fe06ad62b685f

Security Headers

Name	Value
Strict-Transport-Security	max-age=15768000
X-Content-Type-Options	nosniff, nosniff
X-Frame-Options	SAMEORIGIN

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=15768000
content-encoding: br
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vary: Accept-Encoding
content-type: application/x-javascript
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expires: Wed, 01 Apr 2020 00:00:00 GMT

GET
H/1.1 403
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s3.amazonaws.com/ki.js/18853/ 0
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106ms Script
application/xml 52.216.242.86
AMAZON-02

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Full URL: https://s3.amazonaws.com/ki.js/18853/40C.js
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URL: https://customerservice.starbucks.com/app/contact/ask
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.216.242.86 Ashburn, United States, ASN16509 (AMAZON-02, US),
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Software: /
Resource Hash

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

GET
H/1.1 200
OK logo.png
customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/ 3 KB
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114ms Image
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NETDYNAMICS

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Full URL

https://customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/logo.png

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

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GET
H2 200 addthis_widget.js Show response
s7.addthis.com/js/250/ 353 KB
114 KB 109ms
37ms Script
application/javascript 23.210.248.44
AKAMAI-AS

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Full URL

https://s7.addthis.com/js/250/addthis_widget.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

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Response headers

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content-type: application/javascript
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cache-control: public, max-age=600
date: Wed, 01 Jul 2020 18:17:57 GMT
x-host: s7.addthis.com
content-length: 116324

GET
H/1.1 200
OK RightNow.js Show response
customerservice.starbucks.com/euf/core/3.7/js/3.253/min/ 310 KB
311 KB 393ms
120ms Script
application/x-javascript 74.117.200.136
NETDYNAMICS

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Full URL

https://customerservice.starbucks.com/euf/core/3.7/js/3.253/min/RightNow.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Response headers

Date: Wed, 01 Jul 2020 18:17:57 GMT
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GET
H/1.1 200
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customerservice.starbucks.com/euf/generated/optimized/1592575034/templates/ 28 KB
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308ms Script
application/x-javascript 74.117.200.136
NETDYNAMICS

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Full URL

https://customerservice.starbucks.com/euf/generated/optimized/1592575034/templates/starbucks.7b07ecfa22936b948055856646b7127f.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

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Response headers

Date: Wed, 01 Jul 2020 18:17:57 GMT
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Expires: Wed, 01 Jul 2020 18:32:57 GMT

GET
H/1.1 200
OK autoload.js Show response
customerservice.starbucks.com/euf/generated/optimized/1592575034/custom/ 210 B
619 B 398ms
113ms Script
application/x-javascript 74.117.200.136
NETDYNAMICS

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Full URL

https://customerservice.starbucks.com/euf/generated/optimized/1592575034/custom/autoload.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

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Security Headers

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Request headers

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Response headers

Date: Wed, 01 Jul 2020 18:17:57 GMT
Last-Modified: Fri, 19 Jun 2020 13:57:18 GMT
Strict-Transport-Security: max-age=31536000
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GET
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ssl.google-analytics.com/ 45 KB
17 KB 7ms
6ms Script
text/javascript 2a00:1450:4001:80b::2008
GOOGLE

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Full URL

https://ssl.google-analytics.com/ga.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80b::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Response headers

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content-length: 17168
expires: Wed, 01 Jul 2020 18:36:31 GMT

GET
H/1.1 200
OK wordmark_footer.png
customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/ 820 B
1 KB 430ms
114ms Image
image/png 74.117.200.136
NETDYNAMICS

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Full URL

https://customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/wordmark_footer.png

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

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Software

Resource Hash

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Security Headers

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Request headers

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Response headers

Date: Wed, 01 Jul 2020 18:17:57 GMT
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Content-Length: 820
Expires: Wed, 01 Jul 2020 18:32:57 GMT

GET
H2

200

collect
stats.g.doubleclick.net/r/
Redirect Chain

https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=1106303891&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UT...
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=1716242614.1593627477&jid=1201963205&_v=5.7.2&z=1106303891

35 B
99 B

15ms
15ms

Image
image/gif

2a00:1450:400c:c07::9b
GOOGLE

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Full URL

https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=1716242614.1593627477&jid=1201963205&_v=5.7.2&z=1106303891

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c07::9b Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

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x-content-type-options: nosniff
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Redirect headers

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content-length: 370
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GET
H2 200 moatframe.js Show response
z.moatads.com/addthismoatframe568911941483/ 2 KB
1 KB 134ms
45ms Script
application/x-javascript 184.51.10.56
AKAMAI-AS

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Full URL: https://z.moatads.com/addthismoatframe568911941483/moatframe.js
Requested by: Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 184.51.10.56 , United States, ASN16625 (AKAMAI-AS, US),
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Software: AmazonS3 /
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Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 01 Jul 2020 18:17:57 GMT
content-encoding: gzip
last-modified: Fri, 08 Nov 2019 20:13:52 GMT
server: AmazonS3
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GET sh.f48a1a04fe8dbf021b4cda1d.html
s7.addthis.com/static/ Frame 299F 0
0

GET
H/1.1 200
OK acs.js Show response
www.rnengage.com/api/1/javascript/ Frame 41C9 5 KB
3 KB 108ms
33ms Script
application/javascript 23.8.5.97
AKAMAI-ASN1

General

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Full URL: https://www.rnengage.com/api/1/javascript/acs.js
Requested by: Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 23.8.5.97 , Netherlands, ASN20940 (AKAMAI-ASN1, EU),
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Software: /
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Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Wed, 01 Jul 2020 18:17:58 GMT
Content-Encoding: gzip
Vary: Accept-Encoding
Content-Type: application/javascript; charset=UTF-8
RNT-Machine: 0.31
Connection: keep-alive
Content-Length: 2498
Expires: Wed, 08 Jul 2020 11:07:11 GMT

GET
H/1.1 200
OK e.js Show response
www.rnengage.com/api/e/ca52053/ Frame 41C9 175 B
551 B 392ms
311ms Script
application/javascript 23.8.5.97
AKAMAI-ASN1

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Full URL: https://www.rnengage.com/api/e/ca52053/e.js
Requested by: Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 23.8.5.97 , Netherlands, ASN20940 (AKAMAI-ASN1, EU),
Reverse DNS: a23-8-5-97.deploy.static.akamaitechnologies.com
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Wed, 01 Jul 2020 18:17:58 GMT
ETag: -ceynr35
Content-Type: application/javascript; charset=UTF-8
RNT-Machine: 0.33
Cache-Control: private
Connection: keep-alive
Content-Length: 175
Expires: Wed, 08 Jul 2020 12:22:24 GMT

GET
H2 200 _ate.track.config_resp Show response
v1.addthisedge.com/live/boost/starbucks/ 166 B
325 B 175ms
174ms Script
application/javascript 23.210.248.44
AKAMAI-AS

General

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Full URL: https://v1.addthisedge.com/live/boost/starbucks/_ate.track.config_resp
Requested by: Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 23.210.248.44 , Netherlands, ASN16625 (AKAMAI-AS, US),
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Software: /
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Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 01 Jul 2020 18:17:58 GMT
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GET
H2 200 300lo.json Show response
m.addthis.com/live/red_lojson/ 89 B
249 B 177ms
176ms Script
application/javascript 23.210.248.44
AKAMAI-AS

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Content-Type: text/html; charset=utf-8
Date: Wed, 01 Jul 2020 18:17:58 GMT
Etag: "b3b326d9f663b84a8f3c6ca3e30a769a+gzip"
Last-Modified: Tue, 30 Jun 2020 18:26:52 GMT
P3P: CP="CAO DSP LAW CURa ADMa DEVa TAIa PSAa PSDa IVAa IVDa OUR BUS IND UNI COM NAV INT"
Server: ECS (pab/6FAA)
Vary: Accept-Encoding
X-Cache: HIT
Content-Length: 12297

GET
H2 200 jot
syndication.twitter.com/i/ 43 B
337 B 147ms
147ms Image
image/gif 104.244.42.136
TWITTER

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://syndication.twitter.com/i/jot?l=%7B%22widget_origin%22%3A%22https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%22%2C%22widget_frame%22%3Afalse%2C%22language%22%3A%22en%22%2C%22message%22%3A%22m%3Anocount%3A%22%2C%22_category_%22%3A%22tfw_client_event%22%2C%22triggered_on%22%3A1593627478605%2C%22dnt%22%3Afalse%2C%22client_version%22%3A%229066bb2%3A1593540614199%22%2C%22format_version%22%3A1%2C%22event_namespace%22%3A%7B%22client%22%3A%22tfw%22%2C%22page%22%3A%22button%22%2C%22section%22%3A%22share%22%2C%22action%22%3A%22impression%22%7D%7D

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

104.244.42.136 , United States, ASN13414 (TWITTER, US),

Reverse DNS

Software

tsa_o /

Resource Hash

ac8778041fdb7f2e08ceb574c9a766247ea26f1a7d90fa854c4efcf4b361a957

Security Headers

Name	Value
Strict-Transport-Security	max-age=631138519
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 01 Jul 2020 18:17:58 GMT
content-encoding: gzip
x-content-type-options: nosniff
status: 200, 200 OK
x-twitter-response-tags: BouncerCompliant
content-length: 65
x-xss-protection: 0
x-response-time: 114
pragma: no-cache
last-modified: Wed, 01 Jul 2020 18:17:58 GMT
server: tsa_o
x-frame-options: SAMEORIGIN
strict-transport-security: max-age=631138519
content-type: image/gif;charset=utf-8
cache-control: no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-connection-hash: 8bd5322a5f588d5ed6d70d639dd7a9bb
x-transaction: 00cb16fd00ee04db
expires: Tue, 31 Mar 1981 05:00:00 GMT

GET
H/1.1 200
OK r
www.rnengage.com/api/1/ Frame 41C9 43 B
230 B 325ms
325ms Image
image/gif 23.8.5.97
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://www.rnengage.com/api/1/r?Z=14EFj_q_1&s=Ob7mkQMo&uh=95b53078&uc=customerservice.starbucks.com%2Fapp%2Fcontact%2Fask&b=ca52053&i=starbucks%3Astarbucksweb&f=rnw&p=Customer%20Portal&v=20.2.0.1-b253-sp3&e=-ceynr35&%230:redirectCount=0&%230:navType=0&n=script-page,load,i,2851
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 23.8.5.97 , Netherlands, ASN20940 (AKAMAI-ASN1, EU),
Reverse DNS: a23-8-5-97.deploy.static.akamaitechnologies.com
Software: /
Resource Hash: 98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma: No-cache
RNT-Machine: 0.33
Cache-Control: No-store
Connection: keep-alive
Date: Wed, 01 Jul 2020 18:17:59 GMT
Content-Length: 43
Content-Type: image/gif

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: s7.addthis.com
URL: https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html

Verdicts & Comments Add Verdict or Comment

43 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

4 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.addthis.com/	1970-01-19 20:10:41	Name: loc Value: MDAwMDBFVUZSMDAyMjM2MTgxNDAzMTAwMDBDSA==
.addthis.com/	1970-01-19 20:10:41	Name: uvc Value: 1%7C27
customerservice.starbucks.com/	1970-01-19 10:40:29	Name: __atuvs Value: 5efcd355404711ab000
customerservice.starbucks.com/	1970-01-19 20:10:41	Name: __atuvc Value: 1%7C27

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Content-Security-Policy	frame-ancestors DENY
Strict-Transport-Security	max-age=31536000
X-Content-Security-Policy	frame-ancestors DENY
X-Frame-Options	DENY

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

connect.facebook.net
customerservice.starbucks.com
m.addthis.com
platform.twitter.com
s3.amazonaws.com
s7.addthis.com
ssl.google-analytics.com
stats.g.doubleclick.net
syndication.twitter.com
v1.addthisedge.com
www.facebook.com
www.rnengage.com
www.starbucks.com
z.moatads.com
s7.addthis.com
104.244.42.136
184.51.10.56
23.210.248.44
23.8.10.186
23.8.5.97
2a00:1450:4001:80b::2008
2a00:1450:400c:c07::9b
2a03:2880:f02d:12:face:b00c:0:3
2a03:2880:f12d:83:face:b00c:0:25de
52.216.242.86
74.117.200.136
93.184.220.66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customerservice.starbucks.com Open in urlscan Pro 74.117.200.136 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

29 Requests

97 %HTTPS

33 %IPv6

11 Domains

14 Subdomains

13 IPs

6 Countries

693 kBTransfer

1189 kBSize

4 Cookies

42 Outgoing links

Page URL History

Redirected requests

29 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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customerservice.starbucks.com Open in urlscan Pro
74.117.200.136 Public Scan

Screenshot
Live screenshot

Full Image

29
Requests

97 %
HTTPS

33 %
IPv6

11
Domains

14
Subdomains

13
IPs

6
Countries

693 kB
Transfer

1189 kB
Size

4
Cookies

29 HTTP transactions
0 data transactions