URL: https://support.maloum.com/
Submission: On May 09 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 6 IPs in 1 countries across 3 domains to perform 9 HTTP transactions. The main IP is 54.235.72.83, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.maloum.com.
TLS certificate: Issued by R3 on May 9th 2023. Valid for: 3 months.
This is the only time support.maloum.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 54.235.72.83 14618 (AMAZON-AES)
2 2600:9000:225... 16509 (AMAZON-02)
1 18.66.107.99 16509 (AMAZON-02)
3 143.204.215.69 16509 (AMAZON-02)
2 18.66.137.169 16509 (AMAZON-02)
9 6
Domain Requested by
3 beacon-v2.helpscout.net support.maloum.com
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 d3eto7onm69fcz.cloudfront.net support.maloum.com
1 d33v4339jhl8k0.cloudfront.net support.maloum.com
1 support.maloum.com
9 5

This site contains links to these domains. Also see Links.

Domain
maloum.com
www.helpscout.com
Subject Issuer Validity Valid
support.maloum.com
R3
2023-05-09 -
2023-08-07
3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2022-12-08 -
2023-12-07
a year crt.sh
*.helpscout.net
Amazon RSA 2048 M02
2023-04-02 -
2024-04-30
a year crt.sh

This page contains 1 frames:

Primary Page: https://support.maloum.com/
Frame ID: 4AECFA982692334CA6AE71C359D5E567
Requests: 9 HTTP requests in this frame

Screenshot

Page Title

MALOUM Hilfe-Center

Page Statistics

9
Requests

100 %
HTTPS

20 %
IPv6

3
Domains

5
Subdomains

6
IPs

1
Countries

320 kB
Transfer

382 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

9 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
support.maloum.com/
14 KB
5 KB
Document
General
Full URL
https://support.maloum.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
54.235.72.83 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-235-72-83.compute-1.amazonaws.com
Software
openresty /
Resource Hash
4b2f4d045abb87dadc78cb3511f337e0f3080c669228743f69325c3929fc7886

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Tue, 09 May 2023 10:51:55 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1680680542689.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/
116 KB
116 KB
Stylesheet
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1680680542689.css
Requested by
Host: support.maloum.com
URL: https://support.maloum.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:ae00:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
cd69ba63672604472e4acad6f963704693461d80ca95770f9166836b76073390
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.maloum.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Tue, 09 May 2023 10:21:02 GMT
via
1.1 19dbc4cbbe0be3dca8e57283a83b57c6.cloudfront.net (CloudFront)
last-modified
Tue, 04 Apr 2023 13:51:24 GMT
server
openresty
x-amz-cf-pop
FRA60-P4
age
1865
etag
"c3da196043ed796d93fbbd5f0ef2274a2eb132a9"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
118307
x-amz-cf-id
D2CYl21rWgPYfifEdzvtaq_BoTZx50Yrk6nWXf6xmmG5U1siw3aLQw==
maloum_wordmark_red.png
d33v4339jhl8k0.cloudfront.net/docs/assets/643e4412bbab942d2df21df9/images/643eb50037fd073d73d6ce02/
5 KB
5 KB
Image
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/643e4412bbab942d2df21df9/images/643eb50037fd073d73d6ce02/maloum_wordmark_red.png
Requested by
Host: support.maloum.com
URL: https://support.maloum.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.107.99 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-107-99.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
860055e9dd0e62359bf83f6d8bfeaa6dc203d2c4a457041516b6b9e127879df9

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.maloum.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Mon, 08 May 2023 13:21:40 GMT
via
1.1 cf2071a2896a4f71dbfdbc521d554362.cloudfront.net (CloudFront)
last-modified
Tue, 18 Apr 2023 15:19:29 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P5
age
77416
etag
"242548adf88ce56cf776f98e68f1c743"
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
4686
x-amz-cf-id
DJXcrFK4cw5JNp47583501aGaUSmwW7vnTx7IoWE5EsqA7AWQrHFjw==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/
151 KB
151 KB
Script
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: support.maloum.com
URL: https://support.maloum.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:ae00:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
a2deeea00271f1cdfc055516d98ec62b43ba2478b33fcb605f42b1371e3247ed
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.maloum.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Tue, 09 May 2023 10:39:50 GMT
via
1.1 19dbc4cbbe0be3dca8e57283a83b57c6.cloudfront.net (CloudFront)
last-modified
Tue, 04 Apr 2023 13:51:24 GMT
server
openresty
x-amz-cf-pop
FRA60-P4
age
725
etag
"62421757fb12e45649c117f2d7e230d64110bfff"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
154136
x-amz-cf-id
rzDqo4kCjlIf3xMwcfaBKa-cVfNVACjyy_aBYADoIQNPW4Bboy25QA==
truncated
/
2 KB
2 KB
Font
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
f398f309d792db43e222dc1b7e18092014f6b4ee4c21740c4f80cb84dc7a38c9

Request headers

Referer
Origin
https://support.maloum.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

Content-Type
application/x-font-ttf;charset=utf-8
/
beacon-v2.helpscout.net/
458 B
751 B
Script
General
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: support.maloum.com
URL: https://support.maloum.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-69.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
1052bd194dec3b8a7e2363d98bd23236a0c83238d1066481369e5ba53a5ba047

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.maloum.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Tue, 09 May 2023 10:50:24 GMT
content-encoding
gzip
via
1.1 511c8b6c7e903efca023a504d527516a.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA53-C1
age
93
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
327
last-modified
Wed, 03 May 2023 16:40:59 GMT
server
AmazonS3
etag
"4e2f3b5f46ddb669ef124fe4787287fc"
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=120, s-maxage=120, public
accept-ranges
bytes
x-amz-cf-id
W7HL5EievHFwMKBRV1fyHBpOilyhIOIjmEEKsx_Y5BCrYTpcOJzXow==
vendor.cd5059a8.js
beacon-v2.helpscout.net/static/js/
63 KB
22 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.cd5059a8.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-69.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
92aa11587aa820dc18977e3156bf9359e7694050c2d7d21a5cae435993c1bdea

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.maloum.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Tue, 09 May 2023 10:11:15 GMT
content-encoding
gzip
via
1.1 511c8b6c7e903efca023a504d527516a.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA53-C1
age
2442
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
22207
last-modified
Wed, 03 May 2023 16:41:00 GMT
server
AmazonS3
etag
"bbd7098212808bebe55346ec365016cb"
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
vC5JJDcQ-6FnHpx7MqDrqSSXkpF2-eLXBwvoR9nbYGExq7ev5Wsd-A==
main.c17a704c.js
beacon-v2.helpscout.net/static/js/
24 KB
10 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/main.c17a704c.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-69.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
ccefffc6bc1ec659f13eda59349920c262079c3b63bf9ce5c9d2da8869c09c9e

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.maloum.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Tue, 09 May 2023 09:25:53 GMT
content-encoding
gzip
via
1.1 511c8b6c7e903efca023a504d527516a.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA53-C1
age
5164
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
9577
last-modified
Wed, 03 May 2023 16:41:00 GMT
server
AmazonS3
etag
"62b20973cd0605a44d9cc17e98165bc0"
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
GBlDjZyLMhou4pvbD9lbRnT0bG-_xApuVSiVvc7lur9V-oCx8s_dxw==
b75fdd4e-b3c8-46f2-b84b-abcff1035d24
d3hb14vkzrxvla.cloudfront.net/v1/
7 KB
8 KB
XHR
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/b75fdd4e-b3c8-46f2-b84b-abcff1035d24
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.cd5059a8.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.137.169 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-137-169.fra60.r.cloudfront.net
Software
/
Resource Hash
67bd1e7a23bce90cb55cf038e61bf709747dd60f09f8a95934bd9fbc8954e216
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
0ebb6114-1207-47df-8280-f5a2682e878c
Helpscout-Release
2.2.94
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
b8400332-d3a7-4fdb-bdf5-0c410d896474
Referer
https://support.maloum.com/
Helpscout-Origin
Beacon-Embed

Response headers

date
Tue, 09 May 2023 10:51:55 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 a5a8e743f28968822c126102a78bb7c6.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA60-P4
age
1
x-cache
Hit from cloudfront
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-attachments-hour
10
vary
Origin,Access-Control-Request-Method
content-type
application/json
access-control-allow-origin
https://support.maloum.com
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
x-ratelimit-remaining-attachments-hour
10
x-amz-cf-id
CLygEZ0zE_zwHoP88I7bNVIdhEH4Vt9PAQXQ1sUhBNNRg2f-ATBkWA==
x-ratelimit-limit-chat-tokens-hour
25
b75fdd4e-b3c8-46f2-b84b-abcff1035d24
d3hb14vkzrxvla.cloudfront.net/v1/
0
0
Preflight
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/b75fdd4e-b3c8-46f2-b84b-abcff1035d24
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.137.169 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-137-169.fra60.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://support.maloum.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://support.maloum.com
age
1
allow
GET, HEAD, POST, PUT, DELETE, TRACE, OPTIONS, PATCH
content-length
0
date
Tue, 09 May 2023 10:51:55 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 a5a8e743f28968822c126102a78bb7c6.cloudfront.net (CloudFront)
x-amz-cf-id
41wAnWEeHCx9NoQC9VIHuyBSvICoEkNGyYnhCe0B2iU2kdw1D60NBg==
x-amz-cf-pop
FRA60-P4
x-cache
Hit from cloudfront
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

Verdicts & Comments Add Verdict or Comment

28 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 boolean| credentialless function| Beacon function| hashChanged function| _toConsumableArray string| url undefined| rewrittenUrl function| _slice function| css_browser_selector function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery object| ParsleyExtend object| ParsleyConfig object| psly object| Parsley object| ParsleyUtils object| ParsleyValidator object| ParsleyUI string| inputEventPatched object| parsley string| c function| initArticleRatings function| initDocsWebSearch undefined| noddy undefined| remotes object| beaconJsonp

1 Cookies

Domain/Path Name / Value
support.maloum.com/ Name: PLAY_SESSION
Value: "ebe89a60b4d03cd7e60ac178c79f8fd9268178f4-siteId=643e4412bbab942d2df21dfa&hs.session.id=8nftNXi95hfmsJTpQMKDU5zzdlmQegpdRSHm1yIIMQyHAx5UMI5Db8aujmHXGNfY&hs.session.exp=1683715915774"