URL: https://supporto.serim.it/
Submission: On September 23 via automatic, source certstream-suspicious

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 11 HTTP transactions. The main IP is 185.36.73.71, located in Italy and belongs to FASTWEB, IT. The main domain is supporto.serim.it.
TLS certificate: Issued by Let's Encrypt Authority X3 on September 23rd 2020. Valid for: 3 months.
This is the only time supporto.serim.it was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
11 185.36.73.71 12874 (FASTWEB)
11 1
Apex Domain
Subdomains
Transfer
11 serim.it
supporto.serim.it
203 KB
11 1
Domain Requested by
11 supporto.serim.it supporto.serim.it
11 1

This site contains links to these domains. Also see Links.

Domain
helpdesk.com-service.it
www.hesk.com
www.sysaid.com
Subject Issuer Validity Valid
supporto.serim.it
Let's Encrypt Authority X3
2020-09-23 -
2020-12-22
3 months crt.sh

This page contains 1 frames:

Primary Page: https://supporto.serim.it/
Frame ID: 0861FC767494FB0D8102D746EA302D57
Requests: 11 HTTP requests in this frame

Screenshot


Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /Ubuntu/i

Overall confidence: 100%
Detected patterns
  • headers server /(?:Apache(?:$|\/([\d.]+)|[^/-])|(?:^|\b)HTTPD)/i

Overall confidence: 100%
Detected patterns
  • script /jquery[.-]([\d.]*\d)[^/]*\.js/i
  • script /jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?/i

Page Statistics

11
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

203 kB
Transfer

377 kB
Size

0
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

11 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
supporto.serim.it/
5 KB
2 KB
Document
General
Full URL
https://supporto.serim.it/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
185.36.73.71 , Italy, ASN12874 (FASTWEB, IT),
Reverse DNS
185-36-73-71.ip277.fastwebnet.it
Software
Apache/2.4.18 (Ubuntu) /
Resource Hash
a7bea4abe3095c90af5b6f5cf08ac92e936359d33631ef342e4fbc72ee8070a8
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Host
supporto.serim.it
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 23 Sep 2020 14:18:20 GMT
Server
Apache/2.4.18 (Ubuntu)
X-Frame-Options
SAMEORIGIN
Vary
Accept-Encoding
Content-Encoding
gzip
Content-Length
1504
Keep-Alive
timeout=5, max=100
Connection
Keep-Alive
Content-Type
text/html; charset=utf-8
app.min.css
supporto.serim.it/theme/hesk3/customer/css/
91 KB
15 KB
Stylesheet
General
Full URL
https://supporto.serim.it/theme/hesk3/customer/css/app.min.css
Requested by
Host: supporto.serim.it
URL: https://supporto.serim.it/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
185.36.73.71 , Italy, ASN12874 (FASTWEB, IT),
Reverse DNS
185-36-73-71.ip277.fastwebnet.it
Software
Apache/2.4.18 (Ubuntu) /
Resource Hash
2fbc6f9653a19dd8cd4a7ccd3f106145d543979f82bcdc5d69859b3563e89534

Request headers

Referer
https://supporto.serim.it/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 23 Sep 2020 14:18:20 GMT
Content-Encoding
gzip
Last-Modified
Tue, 18 Aug 2020 04:55:50 GMT
Server
Apache/2.4.18 (Ubuntu)
ETag
"16a37-5ad1fb3760180-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
15093
jquery-3.5.1.min.js
supporto.serim.it/theme/hesk3/customer/js/
87 KB
31 KB
Script
General
Full URL
https://supporto.serim.it/theme/hesk3/customer/js/jquery-3.5.1.min.js
Requested by
Host: supporto.serim.it
URL: https://supporto.serim.it/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
185.36.73.71 , Italy, ASN12874 (FASTWEB, IT),
Reverse DNS
185-36-73-71.ip277.fastwebnet.it
Software
Apache/2.4.18 (Ubuntu) /
Resource Hash
f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d

Request headers

Referer
https://supporto.serim.it/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 23 Sep 2020 14:18:20 GMT
Content-Encoding
gzip
Last-Modified
Tue, 18 Aug 2020 04:55:50 GMT
Server
Apache/2.4.18 (Ubuntu)
ETag
"15d84-5ad1fb3760180-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
30910
hesk_functions.js
supporto.serim.it/theme/hesk3/customer/js/
5 KB
2 KB
Script
General
Full URL
https://supporto.serim.it/theme/hesk3/customer/js/hesk_functions.js
Requested by
Host: supporto.serim.it
URL: https://supporto.serim.it/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
185.36.73.71 , Italy, ASN12874 (FASTWEB, IT),
Reverse DNS
185-36-73-71.ip277.fastwebnet.it
Software
Apache/2.4.18 (Ubuntu) /
Resource Hash
47c28dd52cc9da4659393d5d772f337f7dd5db1d85f6898f34a054edc2d1e635

Request headers

Referer
https://supporto.serim.it/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 23 Sep 2020 14:18:20 GMT
Content-Encoding
gzip
Last-Modified
Tue, 18 Aug 2020 04:55:50 GMT
Server
Apache/2.4.18 (Ubuntu)
ETag
"15be-5ad1fb3760180-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1489
svg4everybody.min.js
supporto.serim.it/theme/hesk3/customer/js/
2 KB
1 KB
Script
General
Full URL
https://supporto.serim.it/theme/hesk3/customer/js/svg4everybody.min.js
Requested by
Host: supporto.serim.it
URL: https://supporto.serim.it/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
185.36.73.71 , Italy, ASN12874 (FASTWEB, IT),
Reverse DNS
185-36-73-71.ip277.fastwebnet.it
Software
Apache/2.4.18 (Ubuntu) /
Resource Hash
f307e0f5c201925f85e1a5b765cefe112a339997b5c3391903e04406fea1660f

Request headers

Referer
https://supporto.serim.it/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 23 Sep 2020 14:18:20 GMT
Content-Encoding
gzip
Last-Modified
Tue, 18 Aug 2020 04:55:50 GMT
Server
Apache/2.4.18 (Ubuntu)
ETag
"797-5ad1fb3760180-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1014
selectize.min.js
supporto.serim.it/theme/hesk3/customer/js/
45 KB
16 KB
Script
General
Full URL
https://supporto.serim.it/theme/hesk3/customer/js/selectize.min.js
Requested by
Host: supporto.serim.it
URL: https://supporto.serim.it/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
185.36.73.71 , Italy, ASN12874 (FASTWEB, IT),
Reverse DNS
185-36-73-71.ip277.fastwebnet.it
Software
Apache/2.4.18 (Ubuntu) /
Resource Hash
e469a18d0d4ab7d670abd91e335c3ac189750c8d0d1f163e6e754588f9904d0d

Request headers

Referer
https://supporto.serim.it/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 23 Sep 2020 14:18:20 GMT
Content-Encoding
gzip
Last-Modified
Tue, 18 Aug 2020 04:55:50 GMT
Server
Apache/2.4.18 (Ubuntu)
ETag
"b334-5ad1fb3760180-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
15775
app.min.js
supporto.serim.it/theme/hesk3/customer/js/
10 KB
3 KB
Script
General
Full URL
https://supporto.serim.it/theme/hesk3/customer/js/app.min.js
Requested by
Host: supporto.serim.it
URL: https://supporto.serim.it/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
185.36.73.71 , Italy, ASN12874 (FASTWEB, IT),
Reverse DNS
185-36-73-71.ip277.fastwebnet.it
Software
Apache/2.4.18 (Ubuntu) /
Resource Hash
af032a5b6d7ee880d17c0eb86d482c80cb8d4788674c894b8ceb18d496ae5f0f

Request headers

Referer
https://supporto.serim.it/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 23 Sep 2020 14:18:20 GMT
Content-Encoding
gzip
Last-Modified
Tue, 18 Aug 2020 04:55:50 GMT
Server
Apache/2.4.18 (Ubuntu)
ETag
"261d-5ad1fb3760180-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
2802
sprite.svg
supporto.serim.it/theme/hesk3/customer/img/
39 KB
39 KB
Other
General
Full URL
https://supporto.serim.it/theme/hesk3/customer/img/sprite.svg
Requested by
Host: supporto.serim.it
URL: https://supporto.serim.it/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
185.36.73.71 , Italy, ASN12874 (FASTWEB, IT),
Reverse DNS
185-36-73-71.ip277.fastwebnet.it
Software
Apache/2.4.18 (Ubuntu) /
Resource Hash
b3ae3c4e656bb0cf53561a4b4237dfade53a4f1f504e8caea8fccecdfa52ea58

Request headers

Referer
https://supporto.serim.it/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 23 Sep 2020 14:18:20 GMT
Last-Modified
Tue, 18 Aug 2020 04:55:50 GMT
Server
Apache/2.4.18 (Ubuntu)
ETag
"9af5-5ad1fb3760180"
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
39669
Lato-Bold.woff2
supporto.serim.it/theme/hesk3/customer/fonts/
27 KB
27 KB
Font
General
Full URL
https://supporto.serim.it/theme/hesk3/customer/fonts/Lato-Bold.woff2
Requested by
Host: supporto.serim.it
URL: https://supporto.serim.it/theme/hesk3/customer/css/app.min.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
185.36.73.71 , Italy, ASN12874 (FASTWEB, IT),
Reverse DNS
185-36-73-71.ip277.fastwebnet.it
Software
Apache/2.4.18 (Ubuntu) /
Resource Hash
9693cb63552b6ea7bb93159b811c0ed73b57054272e2389bcf07e160e893674e

Request headers

Origin
https://supporto.serim.it
Referer
https://supporto.serim.it/theme/hesk3/customer/css/app.min.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 23 Sep 2020 14:18:20 GMT
Last-Modified
Tue, 18 Aug 2020 04:55:50 GMT
Server
Apache/2.4.18 (Ubuntu)
ETag
"6c5c-5ad1fb3760180"
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
27740
Lato-Regular.woff2
supporto.serim.it/theme/hesk3/customer/fonts/
28 KB
28 KB
Font
General
Full URL
https://supporto.serim.it/theme/hesk3/customer/fonts/Lato-Regular.woff2
Requested by
Host: supporto.serim.it
URL: https://supporto.serim.it/theme/hesk3/customer/css/app.min.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
185.36.73.71 , Italy, ASN12874 (FASTWEB, IT),
Reverse DNS
185-36-73-71.ip277.fastwebnet.it
Software
Apache/2.4.18 (Ubuntu) /
Resource Hash
d3ce08d1ad38e4bc3edfe29d4f790d2c4cd9fd6389ec6493bb7ff6cea28091f9

Request headers

Origin
https://supporto.serim.it
Referer
https://supporto.serim.it/theme/hesk3/customer/css/app.min.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 23 Sep 2020 14:18:20 GMT
Last-Modified
Tue, 18 Aug 2020 04:55:50 GMT
Server
Apache/2.4.18 (Ubuntu)
ETag
"6ea8-5ad1fb3760180"
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
28328
sprite.svg
supporto.serim.it/img/
39 KB
39 KB
Other
General
Full URL
https://supporto.serim.it/img/sprite.svg
Requested by
Host: supporto.serim.it
URL: https://supporto.serim.it/theme/hesk3/customer/js/jquery-3.5.1.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
185.36.73.71 , Italy, ASN12874 (FASTWEB, IT),
Reverse DNS
185-36-73-71.ip277.fastwebnet.it
Software
Apache/2.4.18 (Ubuntu) /
Resource Hash
b3ae3c4e656bb0cf53561a4b4237dfade53a4f1f504e8caea8fccecdfa52ea58

Request headers

Referer
https://supporto.serim.it/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 23 Sep 2020 14:18:21 GMT
Last-Modified
Tue, 18 Aug 2020 04:55:50 GMT
Server
Apache/2.4.18 (Ubuntu)
ETag
"9af5-5ad1fb3760180"
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
39669

Verdicts & Comments Add Verdict or Comment

12 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| trustedTypes function| $ function| jQuery object| HESK_FUNCTIONS boolean| heskKBfailed string| heskKBquery function| svg4everybody function| Sifter object| MicroPlugin function| Selectize function| escapeHtml function| dropdownSelectRender

0 Cookies

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Frame-Options SAMEORIGIN