firefly-studios.helpshift.com Open in urlscan Pro
2600:1f18:3f7:b406:17ef:9cd7:becc:478e Public Scan

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Add Verdict Report

Submitted URL:
http://firefly-studios.helpshift.com/
Effective URL:
https://firefly-studios.helpshift.com/hc/en/
Submission: On January 31 via api (January 31st 2024, 8:10:29 pm UTC) from US — Scanned from DE

Summary HTTP 27 Redirects Links 10 Behaviour Indicators

Summary

This website contacted 6 IPs in 1 countries across 3 domains to perform 27 HTTP transactions. The main IP is 2600:1f18:3f7:b406:17ef:9cd7:becc:478e, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is firefly-studios.helpshift.com.
TLS certificate: Issued by Sectigo ECC Domain Validation Secure ... on May 16th 2023. Valid for: a year.

This is the only time firefly-studios.helpshift.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	2600:1f18:3f7... 2600:1f18:3f7:b410:4a6b:8217:6262:3197	14618 (AMAZON-AES) (AMAZON-AES)
3 4	2600:1f18:3f7... 2600:1f18:3f7:b406:17ef:9cd7:becc:478e	14618 (AMAZON-AES) (AMAZON-AES)
13	18.239.93.50 18.239.93.50	16509 (AMAZON-02) (AMAZON-02)
3	2606:4700::68... 2606:4700::6810:7baf	13335 (CLOUDFLAR...) (CLOUDFLARENET)
8	2600:1f18:3f7... 2600:1f18:3f7:b408:a119:ac3e:8495:d16	14618 (AMAZON-AES) (AMAZON-AES)
1	18.245.62.21 18.245.62.21	16509 (AMAZON-02) (AMAZON-02)
27	6

1 2600:1f18:3f7:b410:4a6b:8217:6262:3197 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)

firefly-studios.helpshift.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2600:1f18:3f7:b406:17ef:9cd7:becc:478e (Ashburn, United States) 3 redirects

ASN14618 (AMAZON-AES, US)

firefly-studios.helpshift.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

13 18.239.93.50 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-239-93-50.ams1.r.cloudfront.net

d2duuy9yo5pldo.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2606:4700::6810:7baf (United States)

ASN13335 (CLOUDFLARENET, US)

unpkg.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

8 2600:1f18:3f7:b408:a119:ac3e:8495:d16 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)

api.helpshift.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.245.62.21 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-245-62-21.fra60.r.cloudfront.net

d1ooe1tcd5tc20.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
14	cloudfront.net d2duuy9yo5pldo.cloudfront.net d1ooe1tcd5tc20.cloudfront.net	429 KB
13	helpshift.com 4 redirects firefly-studios.helpshift.com api.helpshift.com — Cisco Umbrella Rank: 9258	16 KB
3	unpkg.com unpkg.com — Cisco Umbrella Rank: 867	5 KB
27	3

	Domain	Requested by
13	d2duuy9yo5pldo.cloudfront.net	firefly-studios.helpshift.com d2duuy9yo5pldo.cloudfront.net
8	api.helpshift.com	d2duuy9yo5pldo.cloudfront.net
5	firefly-studios.helpshift.com	4 redirects
3	unpkg.com	firefly-studios.helpshift.com
1	d1ooe1tcd5tc20.cloudfront.net	firefly-studios.helpshift.com
27	5

This site contains links to these domains. Also see Links.

Domain
support.helpshift.com
fireflyworlds.com
www.facebook.com
twitter.com
www.youtube.com
helpshift.com

Subject Issuer	Validity	Valid
*.helpshift.com Sectigo ECC Domain Validation Secure Server CA	`2023-05-16` - `2024-05-18`	a year	crt.sh
*.cloudfront.net Amazon RSA 2048 M01	`2023-10-10` - `2024-09-19`	a year	crt.sh
sni.cloudflaressl.com Cloudflare Inc ECC CA-3	`2023-05-02` - `2024-05-01`	a year	crt.sh

This page contains 1 frames:

Primary Page: https://firefly-studios.helpshift.com/hc/en/
Frame ID: 95F0D29D764119DE17D29F0125990F29
Requests: 23 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Firefly Studios Technical Support and Help CenterLogo FacebookLogo X(formerly Twitter)Logo Youtube

Page URL History Show full URLs

http://firefly-studios.helpshift.com/ HTTP 301
https://firefly-studios.helpshift.com/hc/ HTTP 302
https://firefly-studios.helpshift.com/hc/de/ HTTP 302
https://firefly-studios.helpshift.com/hc/en/ Page URL

Page Statistics

27
Requests

93 %
HTTPS

67 %
IPv6

3
Domains

5
Subdomains

6
IPs

1
Countries

449 kB
Transfer

839 kB
Size

2
Cookies

10 Outgoing links

These are links going to different origins than the main page.

URL: https://support.helpshift.com/hc/en/13-helpshift-technical-support/faq/717-cookies-used-by-helpshift/

Search URL Search Domain Scan URL

URL: https://fireflyworlds.com/
Title: Official Website

Search URL Search Domain Scan URL

URL: https://www.facebook.com/fireflystudios/?locale=en_GB
Title: Logo Facebook

Search URL Search Domain Scan URL

URL: https://twitter.com/fireflyworlds
Title: Logo X(formerly Twitter)

Search URL Search Domain Scan URL

URL: https://www.youtube.com/user/fireflyworlds
Title: Logo Youtube

Search URL Search Domain Scan URL

URL: https://fireflyworlds.com/about-us/
Title: About

Search URL Search Domain Scan URL

URL: https://fireflyworlds.com/privacy-policy/
Title: Privacy Policy

Search URL Search Domain Scan URL

URL: https://fireflyworlds.com/careers/
Title: Careers

Search URL Search Domain Scan URL

URL: https://fireflyworlds.com/ffw-terms-of-use/
Title: Terms of Service

Search URL Search Domain Scan URL

URL: https://helpshift.com/

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

http://firefly-studios.helpshift.com/ HTTP 301
https://firefly-studios.helpshift.com/hc/ HTTP 302
https://firefly-studios.helpshift.com/hc/de/ HTTP 302
https://firefly-studios.helpshift.com/hc/en/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 19

https://firefly-studios.helpshift.com/improxy?url=https%3A%2F%2Fd2duuy9yo5pldo.cloudfront.net%2Ffirefly-studios%2Fa12afae7-1cc5-4ea2-bf3a-6a56202cb55f.jpg&size=68x68&kot=rMlaMCTJvwA2UlEmPc6PMaf%2BZsTk4BRaZvsDysOfWwE%3D HTTP 301
https://d1ooe1tcd5tc20.cloudfront.net/150861ea0f1b9bb8cd7af3f9283435f207bfac247b914a2a3bf36194b5e0339c

27 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request / Show response
firefly-studios.helpshift.com/hc/en/
Redirect Chain

http://firefly-studios.helpshift.com/
https://firefly-studios.helpshift.com/hc/
https://firefly-studios.helpshift.com/hc/de/
https://firefly-studios.helpshift.com/hc/en/

48 KB
13 KB

269ms
269ms

Document
text/html

2600:1f18:3f7:b406:17ef:9cd7:becc:478e
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://firefly-studios.helpshift.com/hc/en/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2600:1f18:3f7:b406:17ef:9cd7:becc:478e Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

Software

nginx /

Resource Hash

f5359879ae79a7fc41b78e09e6571d19faefe7d970c30b3db56815c6caf9bcb0

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubdomains; preload
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

cache-control: no-store, no-cache, must-revalidate
content-encoding: gzip
content-type: text/html;charset=utf-8
date: Wed, 31 Jan 2024 20:10:23 GMT
server: nginx
strict-transport-security: max-age=31536000; includeSubdomains; preload
x-content-type-options: nosniff
x-hs-request-id: 4b4f4558-a4c9-41a1-8013-f408e087ec99
x-proxy-cache: MISS
x-xss-protection: 1; mode=block

Redirect headers

cache-control: no-store, no-cache, must-revalidate
content-length: 0
date: Wed, 31 Jan 2024 20:10:23 GMT
location: /hc/en/
server: nginx
strict-transport-security: max-age=31536000; includeSubdomains; preload
x-content-type-options: nosniff
x-hs-request-id: 985e0916-e84c-432d-bca8-ec10aa687fa1
x-proxy-cache: MISS
x-xss-protection: 1; mode=block

GET
H2 200 style.683b89a79a1081f4fd6f.css
d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/ 47 KB
8 KB 116ms
28ms Stylesheet
text/css 18.239.93.50
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/style.683b89a79a1081f4fd6f.css
Requested by: Host: firefly-studios.helpshift.com
URL: https://firefly-studios.helpshift.com/hc/en/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.239.93.50 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-239-93-50.ams1.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 258c63e6829f39d7e394d69d5fc11edb2c9f10e42a1c488a2cd58836936e6d44

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://firefly-studios.helpshift.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

x-amz-version-id: 9UZB8J0eXUp_S5tJS5zwVayTeLsty5jc
content-encoding: gzip
via: 1.1 8dea89f951a7387e4ebbfe70f982f4a4.cloudfront.net (CloudFront)
date: Thu, 25 Jan 2024 15:22:15 GMT
last-modified: Thu, 18 Jan 2024 15:21:17 GMT
server: AmazonS3
x-amz-cf-pop: AMS1-P3
age: 535690
x-amz-server-side-encryption: AES256
etag: W/"21042f6092161eb8f986eba5f72f9e13"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: text/css
cache-control: max-age=604800
x-amz-cf-id: Sqq2ZpluB8gcEW_l0fz2ILMkLZpr86YyhAXTouPOnYo5tYIabmhrAA==

GET
H2 200 35083d77-7655-4d0b-b0f0-871f48154630.webp
d2duuy9yo5pldo.cloudfront.net/dashboard-resources/firefly-studios/320/ 5 KB
6 KB 190ms
102ms Image
image/webp 18.239.93.50
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://d2duuy9yo5pldo.cloudfront.net/dashboard-resources/firefly-studios/320/35083d77-7655-4d0b-b0f0-871f48154630.webp
Requested by: Host: firefly-studios.helpshift.com
URL: https://firefly-studios.helpshift.com/hc/en/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.239.93.50 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-239-93-50.ams1.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 790f2cb89c830c9bd2fe762e5e06a6b62daa6f82c3955195498a66bbe1bedb16

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://firefly-studios.helpshift.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

x-amz-version-id: DgG7VWp5oUk8N_Y0OZFihk4Uymxa9V6V
date: Wed, 31 Jan 2024 19:35:56 GMT
via: 1.1 8dea89f951a7387e4ebbfe70f982f4a4.cloudfront.net (CloudFront)
x-amz-cf-pop: AMS1-P3
age: 2069
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
content-length: 5394
last-modified: Fri, 25 Nov 2022 05:02:18 GMT
server: AmazonS3
etag: "10f1038c134857cb735cb5848d14107d"
vary: Accept-Encoding
content-type: image/webp
cache-control: max-age=3600, must-revalidate
accept-ranges: bytes
x-amz-cf-id: DF3JatMJtb9_BiYm_pdGiBTPw0BKZ0ycn6xzk6bLBUNv8hbNPL595Q==

GET
H2 200 e7f9e92b-6114-43c6-94f3-60c8cd174cf5.webp
d2duuy9yo5pldo.cloudfront.net/dashboard-resources/firefly-studios/1920/ 263 KB
264 KB 122ms
34ms Image
image/webp 18.239.93.50
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://d2duuy9yo5pldo.cloudfront.net/dashboard-resources/firefly-studios/1920/e7f9e92b-6114-43c6-94f3-60c8cd174cf5.webp
Requested by: Host: firefly-studios.helpshift.com
URL: https://firefly-studios.helpshift.com/hc/en/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.239.93.50 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-239-93-50.ams1.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 2d447fd757693abe691d366f1054a09298523994633dd59881bd030bd989cf30

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://firefly-studios.helpshift.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

x-amz-version-id: 92Qs8AWNKE4IXDGkycrP6cG4zvOGD1RX
date: Wed, 31 Jan 2024 20:04:11 GMT
via: 1.1 8dea89f951a7387e4ebbfe70f982f4a4.cloudfront.net (CloudFront)
x-amz-cf-pop: AMS1-P3
age: 374
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
content-length: 269758
last-modified: Fri, 18 Aug 2023 14:26:08 GMT
server: AmazonS3
etag: "b5e9869abb1783a78f5daba02b366974"
vary: Accept-Encoding
content-type: image/webp
cache-control: max-age=3600, must-revalidate
accept-ranges: bytes
x-amz-cf-id: XSK0Ffg_Hv6-xNvP9cn3LwT596br5aGaNO1f_XaTldCTxkMatYscAQ==

GET
H2 200 ionicons.esm.js Show response
unpkg.com/ionicons@5.2.3/dist/ionicons/ 335 B
578 B 113ms
35ms Script
application/javascript 2606:4700::6810:7baf
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://unpkg.com/ionicons@5.2.3/dist/ionicons/ionicons.esm.js

Requested by

Host: firefly-studios.helpshift.com
URL: https://firefly-studios.helpshift.com/hc/en/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6810:7baf , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

9164e9e61772747c5cb442694612e0059544001673b79fb88d326b6fc0c008ef

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://firefly-studios.helpshift.com/
Origin: https://firefly-studios.helpshift.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

date: Wed, 31 Jan 2024 20:10:24 GMT
via: 1.1 fly.io
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains; preload
age: 3507449
last-modified: Sat, 26 Oct 1985 08:15:00 GMT
fly-request-id: 01HJ81AY3KD4FGESMHXAAF5JB3-fra
server: cloudflare
etag: W/"14f-6q7cP/2WOxXfiij0/H6SoJ2icJE"
vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
access-control-allow-origin: *
cache-control: public, max-age=31536000
cf-ray: 84e4990d1fc85b9e-FRA

GET
H2 200 vendors.0e554aa0673a390fcfe8.9c9a407ebe784ffa1610.js Show response
d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/ 47 KB
18 KB 118ms
30ms Script
application/javascript 18.239.93.50
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/vendors.0e554aa0673a390fcfe8.9c9a407ebe784ffa1610.js
Requested by: Host: firefly-studios.helpshift.com
URL: https://firefly-studios.helpshift.com/hc/en/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.239.93.50 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-239-93-50.ams1.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 13c32e555e2b9a410b15f1ec61646550da65660ae3339059163d5ebb1c1f7ad2

Request headers

Referer: https://firefly-studios.helpshift.com/
Origin: https://firefly-studios.helpshift.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

x-amz-version-id: Zk7Ccp.k12PTKX95f64.45pNTpKkgRBF
content-encoding: br
via: 1.1 ff78b299270b99e41cda1a1252610524.cloudfront.net (CloudFront)
date: Thu, 25 Jan 2024 15:22:27 GMT
x-amz-cf-pop: AMS1-P3
age: 535685
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
last-modified: Thu, 18 Jan 2024 15:21:16 GMT
server: AmazonS3
etag: W/"8db5b976bf4cc91c467966e0af350866"
vary: Accept-Encoding
access-control-allow-methods: GET
content-type: application/javascript
access-control-allow-origin: *
cache-control: max-age=604800
x-amz-cf-id: ygulKajPuEzpoPvntJB83Fhu_7w1QtnN53wKijeH5W80Js4BNddVlg==

GET
H2 200 corejs.93bba7fd2ac6a03b01ad.9c9a407ebe784ffa1610.js Show response
d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/ 169 KB
58 KB 146ms
58ms Script
application/javascript 18.239.93.50
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/corejs.93bba7fd2ac6a03b01ad.9c9a407ebe784ffa1610.js
Requested by: Host: firefly-studios.helpshift.com
URL: https://firefly-studios.helpshift.com/hc/en/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.239.93.50 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-239-93-50.ams1.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: f61324cbe563d48ada177a835367574f61f548278ce105fa7792a05c75f5580c

Request headers

Referer: https://firefly-studios.helpshift.com/
Origin: https://firefly-studios.helpshift.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

x-amz-version-id: LgLeFQrIAuiajHB.3izOGcq03KWnNhjF
content-encoding: gzip
via: 1.1 ff78b299270b99e41cda1a1252610524.cloudfront.net (CloudFront)
date: Thu, 25 Jan 2024 15:22:45 GMT
x-amz-cf-pop: AMS1-P3
age: 535687
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
last-modified: Thu, 18 Jan 2024 15:21:16 GMT
server: AmazonS3
etag: W/"2098504939663047dcbe6fe661d49ef7"
vary: Accept-Encoding
access-control-allow-methods: GET
content-type: application/javascript
access-control-allow-origin: *
cache-control: max-age=604800
x-amz-cf-id: K7xsnc2s5DPTP0gWLfj8J6soI1Ac8MG14pZx8XwbPZTda6sckAEAtg==

GET home.60e80cc2cfcf2ada951f.9c9a407ebe784ffa1610.js
d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/ 0
0

GET
H2 200 p-6f4eae92.js Show response
unpkg.com/ionicons@5.2.3/dist/ionicons/ 8 KB
4 KB 35ms
34ms Script
application/javascript 2606:4700::6810:7baf
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://unpkg.com/ionicons@5.2.3/dist/ionicons/p-6f4eae92.js

Requested by

Host: firefly-studios.helpshift.com
URL: https://firefly-studios.helpshift.com/hc/en/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6810:7baf , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

998017d8e261ff05c8beb90beacc69fd6c8071b1695ed87a9a6d33a3b3caa7f5

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://unpkg.com/ionicons@5.2.3/dist/ionicons/ionicons.esm.js
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Response headers

access-control-allow-credentials: true
access-control-allow-headers: Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With
access-control-allow-methods: GET, POST, PUT, OPTIONS
access-control-allow-origin: https://firefly-studios.helpshift.com
access-control-max-age: 86400
date: Wed, 31 Jan 2024 20:10:24 GMT
server: nginx
vary: Origin

GET
H2

200

150861ea0f1b9bb8cd7af3f9283435f207bfac247b914a2a3bf36194b5e0339c
d1ooe1tcd5tc20.cloudfront.net/
Redirect Chain

https://firefly-studios.helpshift.com/improxy?url=https%3A%2F%2Fd2duuy9yo5pldo.cloudfront.net%2Ffirefly-studios%2Fa12afae7-1cc5-4ea2-bf3a-6a56202cb55f.jpg&size=68x68&kot=rMlaMCTJvwA2UlEmPc6PMaf%2BZ...
https://d1ooe1tcd5tc20.cloudfront.net/150861ea0f1b9bb8cd7af3f9283435f207bfac247b914a2a3bf36194b5e0339c

2 KB
3 KB

112ms
22ms

Image
image/jpeg

18.245.62.21
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://d1ooe1tcd5tc20.cloudfront.net/150861ea0f1b9bb8cd7af3f9283435f207bfac247b914a2a3bf36194b5e0339c
Requested by: Host: firefly-studios.helpshift.com
URL: https://firefly-studios.helpshift.com/hc/en/
Protocol: H2
Server: 18.245.62.21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-245-62-21.fra60.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: f5ba47ed9d95ae9169a320b78db4228956bb6c889642977e1571426d454c6d25

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://firefly-studios.helpshift.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

date: Wed, 10 Jan 2024 11:34:11 GMT
x-amz-version-id: null
via: 1.1 72500140cb63ff2dee8b57e4476902e6.cloudfront.net (CloudFront)
x-amz-meta-careers: Cool enough to work with us at Helpshift? Email: jobs@helpshift.com
x-amz-meta-upstream-url: https://d2duuy9yo5pldo.cloudfront.net/firefly-studios/a12afae7-1cc5-4ea2-bf3a-6a56202cb55f.jpg
x-amz-meta-uploaded-at: Mon, 28 Jun 2021 09:12:20 UTC
x-amz-server-side-encryption: AES256
x-amz-cf-pop: FRA60-P5
x-cache: Hit from cloudfront
age: 1845374
content-length: 2540
last-modified: Tue, 07 Sep 2021 10:39:40 GMT
server: AmazonS3
x-amz-meta-scaled-size: 68x68
etag: "a7a4c55af883dd4babc4177d6f282652"
content-type: image/jpeg
cache-control: public
accept-ranges: bytes
x-amz-cf-id: g2zUi7TFMctzarBwEXgCkJ_sDJP91TSm4sdlHJmuxKeAD9EfRBmBGA==
expires: Wed, 07 May 2031 09:12:20 UTC

Redirect headers

x-careers: Cool enough to work with us at Helpshift? Email: jobs@helpshift.com
date: Wed, 31 Jan 2024 20:10:24 GMT
strict-transport-security: max-age=31536000; includeSubdomains; preload
x-content-type-options: nosniff
server: nginx
x-go: Helpshift â¥ Go.
location: https://d1ooe1tcd5tc20.cloudfront.net/150861ea0f1b9bb8cd7af3f9283435f207bfac247b914a2a3bf36194b5e0339c
content-type: text/html; charset=utf-8
content-length: 137
x-xss-protection: 1; mode=block

OPTIONS
H2 204 /
api.helpshift.com/events/v1/firefly-studios/help-center/ 0
0 111ms
111ms Preflight 2600:1f18:3f7:b408:a119:ac3e:8495:d16
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://api.helpshift.com/events/v1/firefly-studios/help-center/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:1f18:3f7:b408:a119:ac3e:8495:d16 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software: nginx /
Resource Hash

Request headers

Accept: */*
Access-Control-Request-Headers: x-requested-with
Access-Control-Request-Method: POST
Origin: https://firefly-studios.helpshift.com
Sec-Fetch-Mode: cors
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

access-control-allow-credentials: true
access-control-allow-headers: Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With
access-control-allow-methods: GET, POST, PUT, OPTIONS
access-control-allow-origin: https://firefly-studios.helpshift.com
access-control-max-age: 86400
date: Wed, 31 Jan 2024 20:10:24 GMT
server: nginx
vary: Origin

POST
H2 200 / Show response
api.helpshift.com/events/v1/firefly-studios/help-center/ 10 B
305 B 113ms
113ms XHR
application/json 2600:1f18:3f7:b408:a119:ac3e:8495:d16
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://api.helpshift.com/events/v1/firefly-studios/help-center/
Requested by: Host: d2duuy9yo5pldo.cloudfront.net
URL: https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/home.60e80cc2cfcf2ada951f.9c9a407ebe784ffa1610.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:1f18:3f7:b408:a119:ac3e:8495:d16 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software: nginx /
Resource Hash: 3b9de8f3bb4d65ebe964703b38c9ce2f3b40a58b33484e6eed8f92bbd5f10a4f

Request headers

Referer: https://firefly-studios.helpshift.com/
X-Requested-With: XMLHttpRequest
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36
Content-Type: application/x-www-form-urlencoded

Response headers

date: Wed, 31 Jan 2024 20:10:24 GMT
server: nginx
vary: Origin
access-control-allow-methods: GET, POST, PUT, OPTIONS
content-type: application/json
access-control-allow-origin: https://firefly-studios.helpshift.com
access-control-allow-credentials: true
access-control-allow-headers: Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With
content-length: 10

OPTIONS
H2 204 performance
api.helpshift.com/events/v1/firefly-studios/logs/hc/ 0
0 112ms
111ms Preflight 2600:1f18:3f7:b408:a119:ac3e:8495:d16
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://api.helpshift.com/events/v1/firefly-studios/logs/hc/performance
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:1f18:3f7:b408:a119:ac3e:8495:d16 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software: nginx /
Resource Hash

Request headers

Accept: */*
Access-Control-Request-Headers: x-requested-with
Access-Control-Request-Method: POST
Origin: https://firefly-studios.helpshift.com
Sec-Fetch-Mode: cors
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

access-control-allow-credentials: true
access-control-allow-headers: Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With
access-control-allow-methods: GET, POST, PUT, OPTIONS
access-control-allow-origin: https://firefly-studios.helpshift.com
access-control-max-age: 86400
date: Wed, 31 Jan 2024 20:10:24 GMT
server: nginx
vary: Origin

POST
H2 200 performance Show response
api.helpshift.com/events/v1/firefly-studios/logs/hc/ 10 B
305 B 120ms
119ms XHR
application/json 2600:1f18:3f7:b408:a119:ac3e:8495:d16
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://api.helpshift.com/events/v1/firefly-studios/logs/hc/performance
Requested by: Host: d2duuy9yo5pldo.cloudfront.net
URL: https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/home.60e80cc2cfcf2ada951f.9c9a407ebe784ffa1610.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:1f18:3f7:b408:a119:ac3e:8495:d16 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software: nginx /
Resource Hash: 3b9de8f3bb4d65ebe964703b38c9ce2f3b40a58b33484e6eed8f92bbd5f10a4f

Request headers

Referer: https://firefly-studios.helpshift.com/
X-Requested-With: XMLHttpRequest
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36
Content-Type: application/x-www-form-urlencoded

Response headers

date: Wed, 31 Jan 2024 20:10:24 GMT
server: nginx
vary: Origin
access-control-allow-methods: GET, POST, PUT, OPTIONS
content-type: application/json
access-control-allow-origin: https://firefly-studios.helpshift.com
access-control-allow-credentials: true
access-control-allow-headers: Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With
content-length: 10

POST
H2 200 / Show response
api.helpshift.com/events/v1/firefly-studios/help-center/ 10 B
305 B 115ms
114ms XHR
application/json 2600:1f18:3f7:b408:a119:ac3e:8495:d16
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://api.helpshift.com/events/v1/firefly-studios/help-center/
Requested by: Host: d2duuy9yo5pldo.cloudfront.net
URL: https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/home.60e80cc2cfcf2ada951f.9c9a407ebe784ffa1610.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:1f18:3f7:b408:a119:ac3e:8495:d16 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software: nginx /
Resource Hash: 3b9de8f3bb4d65ebe964703b38c9ce2f3b40a58b33484e6eed8f92bbd5f10a4f

Request headers

Referer: https://firefly-studios.helpshift.com/
X-Requested-With: XMLHttpRequest
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36
Content-Type: application/x-www-form-urlencoded

Response headers

date: Wed, 31 Jan 2024 20:10:24 GMT
server: nginx
vary: Origin
access-control-allow-methods: GET, POST, PUT, OPTIONS
content-type: application/json
access-control-allow-origin: https://firefly-studios.helpshift.com
access-control-allow-credentials: true
access-control-allow-headers: Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With
content-length: 10

OPTIONS
H2 204 /
api.helpshift.com/events/v1/firefly-studios/help-center/ 0
0 112ms
112ms Preflight 2600:1f18:3f7:b408:a119:ac3e:8495:d16
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://api.helpshift.com/events/v1/firefly-studios/help-center/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:1f18:3f7:b408:a119:ac3e:8495:d16 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software: nginx /
Resource Hash

Request headers

Accept: */*
Access-Control-Request-Headers: x-requested-with
Access-Control-Request-Method: POST
Origin: https://firefly-studios.helpshift.com
Sec-Fetch-Mode: cors
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

access-control-allow-credentials: true
access-control-allow-headers: Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With
access-control-allow-methods: GET, POST, PUT, OPTIONS
access-control-allow-origin: https://firefly-studios.helpshift.com
access-control-max-age: 86400
date: Wed, 31 Jan 2024 20:10:24 GMT
server: nginx
vary: Origin

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: d2duuy9yo5pldo.cloudfront.net
URL: https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/home.60e80cc2cfcf2ada951f.9c9a407ebe784ffa1610.js

Verdicts & Comments Add Verdict or Comment

12 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

2 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

			Domain/Path	Expires	Name / Value
			firefly-studios.helpshift.com/	1970-01-20 18:05:33	Name: _faq_view_uuid Value: 5c9c20fd-3f33-4c43-8425-a548045bafc4
			firefly-studios.helpshift.com/	1970-01-20 18:05:33	Name: _faq_view_uuid_legacy Value: 5c9c20fd-3f33-4c43-8425-a548045bafc4

2 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
javascript	error	URL: https://firefly-studios.helpshift.com/hc/en/(Line 773) Message: Access to script at 'https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/home.60e80cc2cfcf2ada951f.9c9a407ebe784ffa1610.js' from origin 'https://firefly-studios.helpshift.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network	error	URL: https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/home.60e80cc2cfcf2ada951f.9c9a407ebe784ffa1610.js Message: Failed to load resource: net::ERR_FAILED

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubdomains; preload
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api.helpshift.com
d1ooe1tcd5tc20.cloudfront.net
d2duuy9yo5pldo.cloudfront.net
firefly-studios.helpshift.com
unpkg.com
d2duuy9yo5pldo.cloudfront.net
18.239.93.50
18.245.62.21
2600:1f18:3f7:b406:17ef:9cd7:becc:478e
2600:1f18:3f7:b408:a119:ac3e:8495:d16
2600:1f18:3f7:b410:4a6b:8217:6262:3197
2606:4700::6810:7baf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firefly-studios.helpshift.com Open in urlscan Pro 2600:1f18:3f7:b406:17ef:9cd7:becc:478e Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Page Statistics

27 Requests

93 %HTTPS

67 %IPv6

3 Domains

5 Subdomains

6 IPs

1 Countries

449 kBTransfer

839 kBSize

2 Cookies

10 Outgoing links

Page URL History

Redirected requests

27 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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Failed requests

Verdicts & Comments Add Verdict or Comment

12 JavaScript Global Variables

2 Cookies

firefly-studios.helpshift.com Open in urlscan Pro
2600:1f18:3f7:b406:17ef:9cd7:becc:478e Public Scan

Screenshot
Live screenshot

Full Image

27
Requests

93 %
HTTPS

67 %
IPv6

3
Domains

5
Subdomains

6
IPs

1
Countries

449 kB
Transfer

839 kB
Size

2
Cookies

27 HTTP transactions
0 data transactions