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CUSTOMER &
DEVELOPER CONFERENCE



AMERICAS & EMEA: November 2-3, 2022 | APAC: November 3-4, 2022

Join us virtually!

AMERICAS & EMEA: November 2-3, 2022 | APAC: November 3-4, 2022


Register for free



30,000+ 

attendees 

50+

customer case study and thought leadership sessions

20+

deep dive product demos

100+

Twilio product experts

Speakers

You don’t want to miss a minute of our sessions’ thought leadership, technical
deep dives, and more! Here are a few of this year’s speakers.



George Clooney Oscar-winning actor & filmmaker, businessman, and human rights
advocate

Amal Clooney Lawyer and Human Rights Advocate

Venus Williams Tennis Champion, Business Entrepreneur and Philanthropist

Lou Montulli Inventor of HTTP cookies, Co-Founder & CTO of JetInsight, and
Twilio Developer
JetInsight
Steve Basra CEO and President
Toyota Connected North America
Andrew Moore General Manager, AI & Industry Solutions
Google Cloud
Frank Slootman CEO
Snowflake
Nena Stoiljkovic Under Secretary General for Global Relations, Humanitarian
Diplomacy and Digitalization
International Federation of Red Cross and Red Crescent Societies (IFRC)
Jodi Alperstein VP, Data & Growth Platform Strategy & Operations
Twilio
Elena Donio President of Revenue
Twilio
Ivy Grant VP, Strategy & Operations
Twilio
Jeff Lawson Co-Founder & CEO
Twilio

See more speakers
The stage is set for two amazing keynotes with industry-leading experts


VISION KEYNOTE

In Jeff Lawson’s vision keynote for 2022, you’ll hear how businesses are
leveraging Twilio in the ‘era of durability.’ Twilio customers share how they
have strengthened their digital businesses by increasing lifetime value and
decreasing customer acquisition costs - all with the help of Twilio!

Learn more Learn more

DEVELOPER KEYNOTE

Explore the future and past of communications with Twilio! Hear from Lou
Montulli, who created the oldest maintained web browser, Lynx, and was
responsible for several browser innovations including HTTP cookies and the blink
tag. We'll also explore Twilio Engage and Segment, with code-driven demos that
demonstrate how you can expand your influence, decrease your toil, and increase
your impact as a developer.

Learn more Learn more




 * NAMER (PT)

 * LATAM (BRT)

 * EMEA (GMT)

 * APAC (SGT)

Agenda

Explore the live SIGNAL schedule with regional broadcast times plus access all
session content on-demand

*All times shown in PT.




DAY 1 •  NOVEMBER 2 (PT)



7:00AM - 8:00AM

Visit Community Hall for live Q&A

8:00AM - 9:30AM

Breakout Sessions

9:30AM - 10:00AM

SIGNAL TV Pre-Keynote Show

10:00AM - 11:00AM

Vision Keynote

11:15AM - 12:00PM

Engaging communities for good:
A conversation with George and Amal Clooney

12:00PM - 1:00PM

Visit Community Hall for live Q&A


DAY 2 • NOVEMBER 3 (PT)



7:00AM - 8:00AM

Visit Community Hall for live Q&A

8:00AM - 9:30AM

Breakout Sessions

9:30AM - 10:00AM

SIGNAL TV Pre-Keynote Show

10:00AM - 11:00AM

Developer Keynote

11:10AM - 11:30PM

Breakout Sessions

11:30AM - 12:15PM

Spotlight Sessions

12:20PM - 1:00PM

Changing the game:
A conversation with Venus Williams

Agenda

Explore the live SIGNAL schedule with regional broadcast times plus access all
session content on-demand

*All times shown in BRT.




DAY 1 •  NOVEMBER 2 (BRT)



11:00AM - 12:00PM

Visit Community Hall for live Q&A

12:00PM - 1:30PM

Breakout Sessions

1:30PM - 2:00PM

SIGNAL TV Pre-Keynote Show

2:00PM - 3:00PM

Vision Keynote

3:15PM - 4:00PM

Engaging communities for good:
A conversation with George and Amal Clooney

4:00PM - 5:00PM

Visit Community Hall for live Q&A


DAY 2 • NOVEMBER 3 (BRT)



11:00AM - 12:00PM

Visit Community Hall for live Q&A

12:00PM - 1:30PM

Breakout Sessions

1:30PM - 2:00PM

SIGNAL TV Pre-Keynote Show

2:00PM - 3:00PM

Developer Keynote

3:10PM - 3:30PM

Breakout Sessions

3:30PM - 4:15PM

Spotlight Sessions

4:20PM - 5:00PM

Changing the game:
A conversation with Venus Williams

Agenda

Explore the live SIGNAL schedule with regional broadcast times plus access all
session content on-demand

*All times shown in GMT.




DAY 1 •  NOVEMBER 2 (GMT)



2:00PM - 3:00PM

Visit Community Hall for live Q&A

3:00PM - 4:30PM

Breakout Sessions

4:30PM - 5:00PM

SIGNAL TV Pre-Keynote Show

5:00PM - 6:00PM

Vision Keynote

6:15PM - 7:00PM

Engaging communities for good:
A conversation with George and Amal Clooney

7:00PM - 8:00PM

Visit Community Hall for live Q&A


DAY 2 • NOVEMBER 3 (GMT)



2:00PM - 3:00PM

Visit Community Hall for live Q&A

3:00PM - 4:30PM

Breakout Sessions

4:30PM - 5:00PM

SIGNAL TV Pre-Keynote Show

5:00PM - 6:00PM

Developer Keynote

6:10PM - 6:30PM

Breakout Sessions

6:30PM - 7:15PM

Spotlight Sessions

7:20PM - 8:00PM

Changing the game:
A conversation with Venus Williams

Agenda

Explore the live SIGNAL schedule with regional broadcast times plus access all
session content on-demand

*All times shown in SGT.





DAY 1 •  NOVEMBER 3 (SGT)



9:30AM - 10:30AM

Visit Community Hall for live Q&A

10:30AM - 11:30AM

Vision Keynote

11:40AM - 12:30PM

Engaging communities for good:
A conversation with George and Amal Clooney

12:30PM - 1:20PM

Breakout Sessions


DAY 2 • NOVEMBER 4 (SGT)



9:30AM - 10:30AM

Visit Community Hall for live Q&A

10:30AM - 11:30AM

Developer Keynote

11:30AM - 12:25PM

Breakout Sessions

12:30PM - 1:10PM

Changing the game:
A conversation with Venus Williams


Spotlight sessions

This year’s spotlight sessions illuminate how Twilio helps you optimize your
customer engagement ecosystem.



THE VIRTUOUS CYCLE OF CUSTOMER ENGAGEMENT

Discover why nurturing customers and earning trust can be more cost effective
than acquisition



Learn more Learn more

3 INGREDIENTS FOR MARKETERS TO UNLOCK EFFICIENT GROWTH—FROM ACQUISITION TO
RETENTION

Learn about how marketers can adapt to ever-evolving challenges & drive business
results through holistic, data-first strategy.


Learn more Learn more

See more sessions

Something for everyone


 * Developers & product managers

 * Marketers

 * Customer experience

 * Nonprofits

Developers & Product Managers

 * Action-packed developer keynote with live coding and product launches
 * Hands-on access to new products and skills with over 50 sessions
 * 1:1 sessions with Twilio experts in Community Hall
 * Superclass developer training with TwilioQuest challenges and prizes
 * Downloadable session resources to reference during and after technical talks


See why developers & product managers love SIGNAL

Get your free ticket

Marketers

 * Hear strategies for growing your customer base with SMS, email, call
   tracking, lead alerts and more using Twilio solutions
 * Learn how to unify your customer data and power personalized communications
   across any channel


See why marketers love SIGNAL

Get your free ticket

Customer experience

 * More deeply understand the human and business value of introducing new
   engagement strategies for your customers
 * Learn to assess the impact of IoT, digital and mobile in disrupting customer
   interaction with your brand


See why customer experience loves SIGNAL

Get your free ticket

Nonprofits

 * Learn how nonprofit organizations and social enterprises connect communities
   using Twilio’s APIs and Twilio.org using voice, SMS and video
 * Attend nonprofit-specific sessions to learn how to build your own solution or
   work with an expert in our partner network to build a solution that works for
   your organization


See why nonprofits love SIGNAL

Get your free ticket



Developers & Product Managers

 * Hear strategies for growing your customer base with SMS, email, call
   tracking, lead alerts and more using Twilio solutions
 * Learn how to unify your customer data and power personalized communications
   across any channel


See why developers & product managers love SIGNAL
Get your free ticket


Marketers

 * Hear strategies for growing your customer base with SMS, email, call
   tracking, lead alerts and more using Twilio solutions
 * Learn how to unify your customer data and power personalized communications
   across any channel


Get your free ticket


Customer experience

 * More deeply understand the human and business value of introducing new
   engagement strategies for your customers
 * Learn to assess the impact of IoT, digital and mobile in disrupting customer
   interaction with your brand


Get your free ticket


Nonprofits

 * Learn how nonprofit organizations and social enterprises connect communities
   using Twilio’s APIs and Twilio.org using voice, SMS and video
 * Attend nonprofit-specific sessions to learn how to build your own solution or
   work with an expert in our partner network to build a solution that works for
   your organization


See why nonprofits love SIGNAL
Get your free ticket


‹›

Content

2 keynotes, over 20 product demos, over 50 customer case studies, and thought
leadership breakouts covering 10 different focus areas


Customer Engagement Platform
Messaging
SendGrid & Email
Segment & Customer Data Platform
Contact center
Voice
Video
IoT
Account security
Social Impact

SIGNAL ticket inclusions


TWO KEYNOTES: VISIONARY & DEVELOPER

Hear from CEO Jeff Lawson on how Twilio is working to become more durable, doing
more with less in our limited and sometimes fragile environment. And new this
year, a second keynote dedicated to developers dives into the ecosystem of
browser cookies, third-party data, and user data tracking!

LIVE Q&A

Find our teams in Community Hall and interact live with Twilio experts and
representatives from Twilio Venture partners to discuss use cases and ask
product questions.



KEY PRODUCT SESSIONS

Dive deep with Twilio experts in interactive product sessions. Be the first to
hear about new products, best practices, strategy for leveraging Twilio, and
more.

GAMES FOR GOOD

Build and customize your Twilio Hero Avatar, unlock special items and compete
while raising money for the Red Cross!


Register



Join the conversation: #SIGNALConf




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