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secure.helpscout.net Open in urlscan Pro
52.55.95.244  Public Scan

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URL: https://secure.helpscout.net/satisfaction/691470571/record/7643730617/1/
Submission Tags: falconsandbox
Submission: On April 17 via api from US — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 4 IPs in 2 countries across 3 domains to perform 5 HTTP transactions. The main IP is 52.55.95.244, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is secure.helpscout.net. The Cisco Umbrella rank of the primary domain is 59199.
TLS certificate: Issued by DigiCert EV RSA CA G2 on January 2nd 2024. Valid for: a year.
This is the only time secure.helpscout.net was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
3 52.55.95.244 14618 (AMAZON-AES)
1 18.245.33.191 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
5 4
Apex Domain
Subdomains		 Transfer
3 helpscout.net
secure.helpscout.net — Cisco Umbrella Rank: 59199
6 KB
1 googleapis.com
ajax.googleapis.com — Cisco Umbrella Rank: 376
33 KB
1 cloudfront.net
dhmmnd775wlnp.cloudfront.net
7 KB
5 3
Domain Requested by
3 secure.helpscout.net secure.helpscout.net
1 ajax.googleapis.com secure.helpscout.net
1 dhmmnd775wlnp.cloudfront.net secure.helpscout.net
5 3

This site contains no links.

Subject Issuer Validity Valid
www.helpscout.com
DigiCert EV RSA CA G2		 2024-01-02 -
2025-02-01		 a year crt.sh
*.cloudfront.net
Amazon RSA 2048 M01		 2023-10-10 -
2024-09-19		 a year crt.sh
upload.video.google.com
GTS CA 1C3		 2024-03-04 -
2024-05-27		 3 months crt.sh

This page contains 1 frames:

Primary Page: https://secure.helpscout.net/satisfaction/691470571/record/7643730617/1/
Frame ID: EC4991274CFECB52007185FF32A26463
Requests: 6 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Satisfaction Ratings

Detected technologies

Overall confidence: 100%
Detected patterns
  • /([\d.]+)/jquery(?:\.min)?\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

5
Requests

100 %
HTTPS

33 %
IPv6

3
Domains

3
Subdomains

4
IPs

2
Countries

48 kB
Transfer

117 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

5 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
secure.helpscout.net/satisfaction/691470571/record/7643730617/1/ 		1 KB
4 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://secure.helpscout.net/satisfaction/691470571/record/7643730617/1/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.55.95.244 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-55-95-244.compute-1.amazonaws.com
Software
Apache /
Resource Hash
d675f2bc087593eaab360f0a9f91a8c49cba65c10bbf9f6f4ac66c7e03ae42ef
Security Headers
Name Value
Content-Security-Policy default-src 'none'; connect-src 'self' 'unsafe-inline' app.getsentry.com *.sentry.io *.mixpanel.com https://grsm.io https://*.visualwebsiteoptimizer.com https://*.clarity.ms https://*.pusher.com *.olark.com olark-file-uploads.s3-us-west-1.amazonaws.com wss://ws-helpscout.pusher.com:* *.wistia.com *.wistia.net *.akamaihd.net fg8vvsvnieiv3ej16jby.litix.io https://sentry.io https://www.google-analytics.com https://*.doubleclick.net https://bat.bing.com https://heapanalytics.com https://web.delighted.com *.facebook.com https://accounts.google.com/gsi/ *.hsenv.io/* *.hs-app-ui.pages.dev/* translate.googleapis.com docsapi.helpscout.net https://*.browser-intake-datadoghq.com stream.secure.helpscout.net d3hb14vkzrxvla.cloudfront.net helpscout.helpscoutdocs.com beaconapi.helpscout.net chatapi.helpscout.net *.helpscout.workers.dev; child-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; font-src 'self' 'unsafe-inline' data: fonts.gstatic.com d12wqas9hcki3z.cloudfront.net https://heapanalytics.com *.wistia.com *.wistia.net dhmmnd775wlnp.cloudfront.net; img-src * data: 'self' cid: https://heapanalytics.com; media-src 'self' 'unsafe-inline' 'self' blob: 'self' data: *.akamaihd.net embed.wistia.com embed-ssl.wistia.com *.olark.com *.wistia.com dhmmnd775wlnp.cloudfront.net beacon-v2.helpscout.net; object-src 'self' www.youtube.com beacon-v2.helpscout.net; script-src 'self' 'unsafe-inline' 'unsafe-eval' *.getdrip.com *.optimizely.com t.co www.google-analytics.com *.google.com https://accounts.google.com/gsi/client ajax.googleapis.com www.googleadservices.com www.googletagmanager.com www.gstatic.com *.g.doubleclick.net https://*.pusher.com cdn.mxpnl.com https://snippet.growsumo.com https://*.visualwebsiteoptimizer.com https://*.clarity.ms js.hs-scripts.com js.hs-analytics.net js.hs-banner.com fast.wistia.com fast.wistia.net src.litix.io fg8vvsvnieiv3ej16jby.litix.io *.olark.com sentry.io app.getsentry.com connect.facebook.net signin.infusionsoft.com ct.capterra.com https://bat.bing.com https://*.licdn.com https://*.linkedin.com https://cdn.heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://www.redditstatic.com d2yyd1h5u9mauk.cloudfront.net *.hsenv.io/* *.hs-app-ui.pages.dev/* https://d2qapr080mx9b.cloudfront.net dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net d33v4339jhl8k0.cloudfront.net beacon-v2.helpscout.net; style-src 'self' 'unsafe-inline' https://fonts.googleapis.com *.olark.com https://heapanalytics.com https://accounts.google.com/gsi/style dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net beacon-v2.helpscout.net; frame-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; worker-src blob: https://hs-app.local.hsenv.io https://secure.helpscout.net
Strict-Transport-Security max-age=63072000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Accept-Language
de-DE,de;q=0.9;q=0.9
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
sec-ch-ua-mobile
?0
sec-ch-ua-platform
"Win32"

Response headers

Cache-Control
no-store, no-cache, must-revalidate, no-cache, private
Connection
keep-alive
Content-Encoding
gzip
Content-Language
en-US
Content-Length
538
Content-Security-Policy
default-src 'none'; connect-src 'self' 'unsafe-inline' app.getsentry.com *.sentry.io *.mixpanel.com https://grsm.io https://*.visualwebsiteoptimizer.com https://*.clarity.ms https://*.pusher.com *.olark.com olark-file-uploads.s3-us-west-1.amazonaws.com wss://ws-helpscout.pusher.com:* *.wistia.com *.wistia.net *.akamaihd.net fg8vvsvnieiv3ej16jby.litix.io https://sentry.io https://www.google-analytics.com https://*.doubleclick.net https://bat.bing.com https://heapanalytics.com https://web.delighted.com *.facebook.com https://accounts.google.com/gsi/ *.hsenv.io/* *.hs-app-ui.pages.dev/* translate.googleapis.com docsapi.helpscout.net https://*.browser-intake-datadoghq.com stream.secure.helpscout.net d3hb14vkzrxvla.cloudfront.net helpscout.helpscoutdocs.com beaconapi.helpscout.net chatapi.helpscout.net *.helpscout.workers.dev; child-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; font-src 'self' 'unsafe-inline' data: fonts.gstatic.com d12wqas9hcki3z.cloudfront.net https://heapanalytics.com *.wistia.com *.wistia.net dhmmnd775wlnp.cloudfront.net; img-src * data: 'self' cid: https://heapanalytics.com; media-src 'self' 'unsafe-inline' 'self' blob: 'self' data: *.akamaihd.net embed.wistia.com embed-ssl.wistia.com *.olark.com *.wistia.com dhmmnd775wlnp.cloudfront.net beacon-v2.helpscout.net; object-src 'self' www.youtube.com beacon-v2.helpscout.net; script-src 'self' 'unsafe-inline' 'unsafe-eval' *.getdrip.com *.optimizely.com t.co www.google-analytics.com *.google.com https://accounts.google.com/gsi/client ajax.googleapis.com www.googleadservices.com www.googletagmanager.com www.gstatic.com *.g.doubleclick.net https://*.pusher.com cdn.mxpnl.com https://snippet.growsumo.com https://*.visualwebsiteoptimizer.com https://*.clarity.ms js.hs-scripts.com js.hs-analytics.net js.hs-banner.com fast.wistia.com fast.wistia.net src.litix.io fg8vvsvnieiv3ej16jby.litix.io *.olark.com sentry.io app.getsentry.com connect.facebook.net signin.infusionsoft.com ct.capterra.com https://bat.bing.com https://*.licdn.com https://*.linkedin.com https://cdn.heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://www.redditstatic.com d2yyd1h5u9mauk.cloudfront.net *.hsenv.io/* *.hs-app-ui.pages.dev/* https://d2qapr080mx9b.cloudfront.net dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net d33v4339jhl8k0.cloudfront.net beacon-v2.helpscout.net; style-src 'self' 'unsafe-inline' https://fonts.googleapis.com *.olark.com https://heapanalytics.com https://accounts.google.com/gsi/style dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net beacon-v2.helpscout.net; frame-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; worker-src blob: https://hs-app.local.hsenv.io https://secure.helpscout.net
Content-Type
text/html; charset=UTF-8
Date
Wed, 17 Apr 2024 13:07:49 GMT
Expires
Thu, 19 Nov 1981 08:52:00 GMT
Pragma
no-cache
Server
Apache
Strict-Transport-Security
max-age=63072000; includeSubDomains; preload
Vary
Accept-Encoding,User-Agent
X-Content-Type-Options
nosniff
X-Frame-Options
SAMEORIGIN
X-XSS-Protection
1; mode=block
satisfaction.css
dhmmnd775wlnp.cloudfront.net/ecd47dcb53/css/newBrand/ 		19 KB
7 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://dhmmnd775wlnp.cloudfront.net/ecd47dcb53/css/newBrand/satisfaction.css
Requested by
Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/691470571/record/7643730617/1/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.245.33.191 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-245-33-191.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
681a4d3c9159732122071ee163ba69626d28d989f5e72548b28e8ceee31bc02b

Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
https://secure.helpscout.net/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Tue, 16 Apr 2024 15:01:42 GMT
content-encoding
gzip
via
1.1 77aeedb4b2272623c3e7c852eafc4998.cloudfront.net (CloudFront)
x-amz-expiration
expiry-date="Sat, 19 Oct 2024 00:00:00 GMT", rule-id="NWRlNDE0NWEtNGI1My00NjYzLThkNDItOWZmMDMyZGMzYWVi"
last-modified
Tue, 16 Apr 2024 13:49:33 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P8
age
79568
etag
W/"e9adda3333e8b5ea47cabdd939c35d58"
x-amz-server-side-encryption
AES256
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/css
x-amz-cf-id
ITGrwqruJOtH7Zf4-JpsmKFoSh_DfIJGBRgxh7-XMmYy0CR8dCzUwg==
jquery.min.js
ajax.googleapis.com/ajax/libs/jquery/1.11.1/ 		94 KB
33 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://ajax.googleapis.com/ajax/libs/jquery/1.11.1/jquery.min.js
Requested by
Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/691470571/record/7643730617/1/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
540bc6dec1dd4b92ea4d3fb903f69eabf6d919afd48f4e312b163c28cff0f441
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
https://secure.helpscout.net/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 15 Apr 2024 22:16:37 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
139872
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/hosted-libraries-pushers
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
33434
x-xss-protection
0
last-modified
Tue, 03 Mar 2020 19:15:00 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="hosted-libraries-pushers"
vary
Accept-Encoding
report-to
{"group":"hosted-libraries-pushers","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/hosted-libraries-pushers"}]}
content-type
text/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
public, max-age=31536000, stale-while-revalidate=2592000
accept-ranges
bytes
timing-allow-origin
*
expires
Tue, 15 Apr 2025 22:16:37 GMT
jquery.maxlength.min.js
secure.helpscout.net/js/lib/ 		1 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://secure.helpscout.net/js/lib/jquery.maxlength.min.js
Requested by
Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/691470571/record/7643730617/1/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.55.95.244 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-55-95-244.compute-1.amazonaws.com
Software
Apache /
Resource Hash
5f091b623e3647bf99dca015d1a83af22bced095ded2ea3456b88d523491c309
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
https://secure.helpscout.net/satisfaction/691470571/record/7643730617/1/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Date
Wed, 17 Apr 2024 13:07:49 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains; preload
Connection
keep-alive
Content-Length
657
X-XSS-Protection
1; mode=block
Last-Modified
Tue, 16 Apr 2024 14:43:04 GMT
Server
Apache
Vary
Accept-Encoding,User-Agent
X-Frame-Options
SAMEORIGIN
Content-Type
application/javascript
Content-Language
en-US
Cache-Control
max-age=31536000, public, must-revalidate
Accept-Ranges
bytes
Expires
Sun, 16 Jun 2024 13:07:49 GMT
truncated
/ 		2 KB
2 KB 		Font
General
Check archive.org
Download Go to
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
0b5294a99fe2cd2a3c59caa3e97d2e7db8a05a4ee1722aa51a9ad96e4437d8d5

Request headers

Referer
Origin
https://secure.helpscout.net
Accept-Language
de-DE,de;q=0.9;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36

Response headers

Content-Type
application/x-font-ttf;charset=utf-8
favicon.ico
secure.helpscout.net/ 		0
476 B 		Other
General
Check archive.org
Download Go to
Full URL
https://secure.helpscout.net/favicon.ico
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.55.95.244 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-55-95-244.compute-1.amazonaws.com
Software
Apache /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
https://secure.helpscout.net/satisfaction/691470571/record/7643730617/1/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Pragma
no-cache
Date
Wed, 17 Apr 2024 13:07:49 GMT
Strict-Transport-Security
max-age=63072000; includeSubDomains; preload
X-Content-Type-Options
nosniff
Server
Apache
Vary
User-Agent
X-Frame-Options
SAMEORIGIN
Content-Language
en-US
Content-Type
text/html; charset=UTF-8
Cache-Control
no-store, no-cache, must-revalidate
Connection
keep-alive
Content-Length
0
X-XSS-Protection
1; mode=block
Expires
Thu, 19 Nov 1981 08:52:00 GMT

Verdicts & Comments Add Verdict or Comment

2 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $ function| jQuery

1 Cookies

Domain/Path Name / Value
secure.helpscout.net/ Name: PHPSESSID
Value: 6f5a80f61e4c09f3f0e736fcb582b791

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
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