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support.ufainc.com Open in urlscan Pro
18.235.204.225  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://support.ufainc.com/
Effective URL: https://support.ufainc.com/support/home
Submission: On August 10 via automatic, source certstream-suspicious — Scanned from CA
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 9 IPs in 1 countries across 6 domains to perform 21 HTTP transactions. The main IP is 18.235.204.225, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.ufainc.com.
TLS certificate: Issued by R11 on August 7th 2024. Valid for: 3 months.
This is the only time support.ufainc.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 4 18.235.204.225 14618 (AMAZON-AES)
5 18.173.138.5 16509 (AMAZON-02)
1 172.217.197.95 15169 (GOOGLE)
5 13.32.193.6 16509 (AMAZON-02)
4 52.202.53.156 14618 (AMAZON-AES)
1 54.231.196.200 16509 (AMAZON-02)
1 142.251.167.94 15169 (GOOGLE)
1 18.164.116.126 16509 (AMAZON-02)
21 9
4    18.235.204.225 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-18-235-204-225.compute-1.amazonaws.com
support.ufainc.com
5    18.173.138.5 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-173-138-5.jfk52.r.cloudfront.net
assets9.freshdesk.com
assets4.freshdesk.com
1    172.217.197.95 (United States)

ASN15169 (GOOGLE, US)
PTR: qa-in-f95.1e100.net
fonts.googleapis.com
5    13.32.193.6 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-193-6.iad66.r.cloudfront.net
assets10.freshdesk.com
assets8.freshdesk.com
assets5.freshdesk.com
4    52.202.53.156 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-202-53-156.compute-1.amazonaws.com
wchat.freshchat.com
1    54.231.196.200 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com
s3.amazonaws.com
1    142.251.167.94 (Farmingdale, United States)

ASN15169 (GOOGLE, US)
PTR: ww-in-f94.1e100.net
fonts.gstatic.com
1    18.164.116.126 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-164-116-126.jfk50.r.cloudfront.net
402770000302269.webpush.freshchat.com
Apex Domain
Subdomains		 Transfer
10 freshdesk.com
assets9.freshdesk.com — Cisco Umbrella Rank: 161203
assets10.freshdesk.com — Cisco Umbrella Rank: 159900
assets4.freshdesk.com — Cisco Umbrella Rank: 164347
assets8.freshdesk.com — Cisco Umbrella Rank: 160127
assets5.freshdesk.com — Cisco Umbrella Rank: 162240
396 KB
5 freshchat.com
wchat.freshchat.com — Cisco Umbrella Rank: 22502
402770000302269.webpush.freshchat.com
24 KB
4 ufainc.com
support.ufainc.com
49 KB
1 gstatic.com
fonts.gstatic.com
16 KB
1 amazonaws.com
s3.amazonaws.com
1 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
21 6
Domain Requested by
4 wchat.freshchat.com support.ufainc.com
wchat.freshchat.com
4 support.ufainc.com 1 redirects support.ufainc.com
3 assets4.freshdesk.com support.ufainc.com
2 assets8.freshdesk.com support.ufainc.com
2 assets10.freshdesk.com support.ufainc.com
2 assets9.freshdesk.com support.ufainc.com
assets9.freshdesk.com
1 402770000302269.webpush.freshchat.com wchat.freshchat.com
1 fonts.gstatic.com fonts.googleapis.com
1 assets5.freshdesk.com support.ufainc.com
1 s3.amazonaws.com support.ufainc.com
1 fonts.googleapis.com support.ufainc.com
21 11

This site contains no links.

Subject Issuer Validity Valid
support.ufainc.com
R11		 2024-08-07 -
2024-11-05		 3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02		 2024-05-17 -
2025-06-15		 a year crt.sh
upload.video.google.com
WR2		 2024-07-30 -
2024-10-22		 3 months crt.sh
*.freshchat.com
Amazon RSA 2048 M02		 2024-01-22 -
2025-02-18		 a year crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01		 2024-05-25 -
2025-05-02		 a year crt.sh
*.gstatic.com
WR2		 2024-07-30 -
2024-10-22		 3 months crt.sh
*.wchat.webpush.myfreshworks.com
Amazon RSA 2048 M02		 2024-06-04 -
2025-07-03		 a year crt.sh

This page contains 4 frames:

Primary Page: https://support.ufainc.com/support/home
Frame ID: 7575D278FAD0233BD936BA7B340D1829
Requests: 19 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=fc739bb1-c3c3-4eea-a80b-2be676bd1836&origin=https://support.ufainc.com
Frame ID: D97CFB509BA2DF3896414EEE38ED36F2
Requests: 1 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/?token=fc739bb1-c3c3-4eea-a80b-2be676bd1836&referrer=aHR0cHM6Ly9zdXBwb3J0LnVmYWluYy5jb20=&eagerLoad=true
Frame ID: 9B5232846C8A33CA57547E045066EEDD
Requests: 1 HTTP requests in this frame

Frame: https://402770000302269.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9zdXBwb3J0LnVmYWluYy5jb20=
Frame ID: D91BD724526805E641A4426393FE5287
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : Support - UFA INC

Page URL History Show full URLs

  1. https://support.ufainc.com/ HTTP 302
    https://support.ufainc.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • wchat\.freshchat\.com/js/widget\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

21
Requests

100 %
HTTPS

0 %
IPv6

6
Domains

11
Subdomains

9
IPs

1
Countries

483 kB
Transfer

1514 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.ufainc.com/ HTTP 302
    https://support.ufainc.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

21 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
support.ufainc.com/support/
Redirect Chain
  • https://support.ufainc.com/
  • https://support.ufainc.com/support/home
19 KB
7 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.ufainc.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.235.204.225 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-235-204-225.compute-1.amazonaws.com
Software
fwe /
Resource Hash
ac2e4ed0e0eadf73663cfe9fe795b7e83cf2a7a4f79d821e4761f8813c9f406a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Sat, 10 Aug 2024 07:26:32 GMT
etag
W/"216650f680150d2e1d95f2f143db5ab0"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
42
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
100824072732
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
72a6591d-e383-47e4-9bd3-962ba3ecc5b2
x-trace-id
00-6565b503fb12aedd57abbccbedee2f6c-4890a5199d351127-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshsales.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ mec-freshcaller-attachments.s3.me-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ cloudflareinsights.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com *.freddybot.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ *.freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshcaller.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ wchat.freshchat.com/widget/js/ assets.calendly.com/assets/external/widget.js d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ cdn.heapanalytics.com/ cdnjs.cloudflare.com/ ajax.cloudflare.com/ static.cloudflareinsights.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ mec-freshcaller-widget-loader.s3.me-central-1.amazonaws.com/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ *.freddybot.com d3el5jsqgryo0a.cloudfront.net accounts.google.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com *.freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
content-type
text/html; charset=utf-8
date
Sat, 10 Aug 2024 07:26:32 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://support.ufainc.com/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
38
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
be3f7cbb-51a9-4683-82dd-d8ad3086bf14
x-trace-id
00-154964b0df3b38570789f7a1224dcb2c-a7ec2d655e45bfd9-00
x-xss-protection
1; mode=block
portal_utils-83ada44a269c552c54b626cf88f4b3f5f6141b36e5921e2061b52dfba15293b5.css
assets9.freshdesk.com/assets/cdn/ 		247 KB
81 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets9.freshdesk.com/assets/cdn/portal_utils-83ada44a269c552c54b626cf88f4b3f5f6141b36e5921e2061b52dfba15293b5.css
Requested by
Host: support.ufainc.com
URL: https://support.ufainc.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.173.138.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-173-138-5.jfk52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
06da9e49c8f3fe1d9bbd7419e49ff2b0b674052319950f6c876417c57b6b90ad

Request headers

Referer
https://support.ufainc.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Fri, 02 Aug 2024 08:04:23 GMT
content-encoding
gzip
via
1.1 3e2f727ea310e2e3b32b1270aac06aea.cloudfront.net (CloudFront)
x-amz-version-id
sV6bKal1lr.Tc09uOqS3fNGJIlv16mxM
x-amz-cf-pop
JFK52-P2
age
688930
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
82584
last-modified
Thu, 02 Feb 2023 04:49:35 GMT
server
AmazonS3
etag
"3de2ff25378c6c35d52c2957b730cb57"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
Rt5-qUieKkKmCX4ovDnt0dmqVqx0UnVoGYQXXevkbmkJ3zU_S5XA8g==
expires
Fri, 02 Feb 2024 10:49:34 GMT
theme.css
support.ufainc.com/support/ 		77 KB
32 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.ufainc.com/support/theme.css?v=3&d=1665982722
Requested by
Host: support.ufainc.com
URL: https://support.ufainc.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.235.204.225 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-235-204-225.compute-1.amazonaws.com
Software
fwe /
Resource Hash
f0c3ebc10874389482a7aeed57bf50ae1855bc28edd804500ee43aae68d9e422
Security Headers
Name Value
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https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=fc739bb1-c3c3-4eea-a80b-2be676bd1836&origin=https://support.ufainc.com
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Full URL
https://support.ufainc.com/assets/misc/favicon.ico?702017
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H2
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Download Go to
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Download Go to
Full URL
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Download Go to
Full URL
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Miss from cloudfront

Verdicts & Comments Add Verdict or Comment

93 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size object| fcWidget function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18307628067079585426 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha

1 Cookies

Domain/Path Name / Value
support.ufainc.com/ Name: _x_w
Value: 10

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

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fonts.googleapis.com
fonts.gstatic.com
s3.amazonaws.com
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