support.vaultgrc.com
Open in
urlscan Pro
104.16.51.111
Public Scan
Submitted URL: https://support.vaultgrc.com/
Effective URL: https://support.vaultgrc.com/hc/en-us
Submission: On October 04 via automatic, source certstream-suspicious — Scanned from DE
Effective URL: https://support.vaultgrc.com/hc/en-us
Submission: On October 04 via automatic, source certstream-suspicious — Scanned from DE
Form analysis 1 forms found in the DOM
GET /hc/en-us/search
<form role="search" class="search search-full" data-search="" data-instant="true" autocomplete="off" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓"><input type="search" name="query" id="query"
placeholder="Global Search" autocomplete="off" aria-label="Global Search"></form>Text Content
Submit a request Sign in HOW CAN WE HELP YOU? News Knowledge Base Community KNOWLEDGE BASE AGENTS ONLY BI TASKS * Frequency Rates Available in BI SOLO PLATFORM GENERAL * Access: Login - Solo Platform * Getting Started: Setup - Solo Platform * Getting Started: My Settings - Solo Platform * Glossary: Solo Terminology * Google Map: Functionality - Solo Platform See More SETUP * Add New User [Manually] - Solo Platform * Add New Users [Bulk Import] - Solo Platform * Create and Send Login Tokens - Solo Platform * Create Tokens for Multiple Users - Solo Platform * Add Team(s) - Solo Platform See More NAVIGATION AND FUNCTIONALITY * Monitoring Users in Realtime with the Live View - Solo Platform * Messages - Solo Platform SOLO MOBILE & WEARABLES APPS SOLO MOBILE * Logging In - Solo Mobile * Starting a Session - Solo Mobile * Checking-in - Solo Mobile * Extending a Session - Solo Mobile * Pausing / Resuming a Session - Solo Mobile See More SOLO WEARABLE FOR SAMSUNG WATCH * Getting Started - Solo for Samsung Watch * Setup Samsung Watch with Apple iPhone * Setup Samsung Watch with Android Phone * Register Watch - Solo for Samsung Watch * Starting a Session - Solo for Samsung Watch See More SOLO WEARABLE FOR APPLE WATCH * Install and Register App - Solo for Apple Watch * Using Solo - Solo for Apple Watch SOLO WEARABLE FOR DAMSTRA SOLOWATCH * Register Damstra SoloWatch - Damstra Solo * Using Solo for Damstra SoloWatch FAQ'S * FAQ/Troubleshooting Guide - Solo Mobile * FAQ/Troubleshooting Guide - Solo Wearable DAMSTRA SAFETY | GENERAL DAMSTRA SAFETY GENERAL * Learn the Basics of Damstra Safety * Follow Support portal Content * Damstra Safety Glossary of Terms and Definitions * Why have the ID numbers in the Events module jumped by 1,000? * Clearing Your Cache - Google Chrome See More DAMSTRA SAFETY | DASHBOARD MY ACTIONS * Why can't I see anything in My Actions or My Assignments? OPERATIONAL DASHBOARD * Using the Operational Dashboard - Damstra Safety PERFORMANCE INDICATORS * Using the Performance Indicators Dashboards - Damstra Safety * Frequency Rate Acronyms DAMSTRA SAFETY | GOVERNANCE INTRODUCTION * Introduction to the Governance Module - Damstra Safety GOVERNANCE * Governance Overview - Damstra Safety PROCESS REVIEWS * Managing Process Reviews - Damstra Safety REPORTS * Basic reporting suite - Damstra Safety FEEDBACK * Manage User Feedback - Damstra Safety DAMSTRA SAFETY | RISK EVENTS * Add an Event - Damstra Safety * Managing a Pending Event - Damstra Safety * [Standard Investigation] Assign Investigator - Damstra Safety * [Standard Investigation] Update Findings - Damstra Safety * [Standard Investigation] Causal Analysis - Damstra Safety See More RISK ASSESSMENT * Risk Assessment: Overview - Damstra Safety * Export Risk Assessment - Damstra Safety * Remove Risk Assessment - Damstra Safety * Copy Risk Assessment - Damstra Safety * Using the impacts feature for Risk Assessments DAMSTRA SAFETY | COMPLIANCE CONFIGURABLE COMPLIANCE MODULES * Manage Corrective Actions within a Compliance Module - Damstra Safety * Manage Configurable Compliance Modules - Damstra Safety H & S GROUPS * Manage H&S Groups - Damstra Safety * Where can I find and print the H&S Groups? OBSERVATIONS * Manage Observations - Damstra Safety * An Observation appears to be missing DOCUMENTS * Manage Documents - Damstra Safety HEALTH SURVEILLANCE * Manage Health Surveillance - Damstra Safety SKILLS MATRIX * Using the Skills Matrix - Damstra Safety DAMSTRA SAFETY | ASSETS PPE INVENTORY * Enable PPE Inventory - Damstra Safety * Add PPE Item to PPE Inventory - Damstra Safety * Manage PPE Inventory - Damstra Safety * Working with Shopping Lists - Damstra Safety PPE * Add, Edit or Delete PPE Item - Damstra Safety * View Allocation of PPE - Damstra Safety PLANT / EQUIPMENT * Add Item to Plant / Equipment Register - Damstra Safety * Manage Plant / Equipment Allocation - Damstra Safety * Update Plant / Equipment Certification - Damstra Safety * Update Plant / Equipment Inspections - Damstra Safety * Update Plant / Equipment Maintenance - Damstra Safety See More SUBSTANCES * Manage Pending Substances - Damstra Safety * Using the Substance Location Register - Damstra Safety * Add Substance to Substance Register - Damstra Safety * View Risks Associated with Substance - Damstra Safety * Remove Substance from Substances Register - Damstra Safety TRANSPORT * Add Vehicle to Transport Register - Damstra Safety * Allocate Plant or PPE to Vehicle - Damstra Safety * Update Vehicle Mileage and Running Time - Damstra Safety * Update Vehicle Certification - Damstra Safety * Update Vehicle Maintenance - Damstra Safety See More DAMSTRA SAFETY | PEOPLE CLAIMS * Add a Claim - Damstra Safety * Update Medical Certificates for Claim - Damstra Safety * Update Injury Management for Claim - Damstra Safety * Update File Notes for Claim - Damstra Safety * Update Claim Costs - Damstra Safety See More CONTRACTED WORKERS * Add Contracted Worker to Register - Damstra Safety * Manage Training for Contracted Worker - Damstra Safety * Setup Access to Safety Apps for Contracted Worker - Damstra Safety * Update Inductions and Licenses for Contracted Worker - Damstra Safety * Update Files for Contracted Workers - Damstra Safety See More THIRD PARTY * Add Third Party / Visitor - Damstra Safety * Manage Third Party / Visitor - Damstra Safety TRAINING * Add Training Course to Course Register - Damstra Safety * Find Training Course in Course Register - Damstra Safety * Schedule Training Course and Assign Attendees - Damstra Safety * Record Outcome of Scheduled Training Course - Damstra Safety * Manage Course Material - Damstra Safety See More VQUAL * Using the VQUAL Matrix - Damstra Safety WORKERS * Add a Worker to Worker Register - Damstra Safety * Setup Access to Safety Apps - Damstra Safety * Update Inductions and Licences for Worker - Damstra Safety * Manage Worker Training Record - Damstra Safety * Update PPE for Existing Worker - Damstra Safety See More DAMSTRA SAFETY | CHECK WEB PORTAL SETUP * Check: Product Overview * Getting Started: Check Web Portal * Accessing Check Web Portal GENERAL * Setting up a Scoring System - Check Web Portal * Creating Check Templates - Check Web Portal * Amending Check Templates - Check Web Portal * Planning a one-off Check - Check Web Portal * Planning a recurring Check - Check Web Portal See More DAMSTRA SAFETY | SETTINGS IMPORT * Import Worker Medical Records (Bulk Method) - Damstra Safety GENERAL * Managing Web Portals - Damstra Safety * Configuring Notifications and Escalations - Damstra Safety * How to upload new or add to an Organisation Structure via an Excel spreadsheet * How to use the Company Targeted Escalations * Configuring Damstra Safety For Single Sign On See More GOVERNANCE * Manage Feedback Categories - Damstra Safety * Manage Governance Classes and Categories - Damstra Safety PEOPLE * Manage 'Result of Medical' Options - Damstra Safety * Manage Job Positions - Damstra Safety * Manage Contractor Company Categories - Damstra Safety * Manage Worker Review Types - Damstra Safety * Manage Medical Types - Damstra Safety See More RISK * Configure Risk Score Matrix Settings - Damstra Safety * Manage Risk Categories - Damstra Safety * Manage Risk Classes - Damstra Safety * Manage Risk Control Plan Settings - Damstra Safety * Set Risk Management Options - Damstra Safety SYNCHRONISER * Using the automatic employee number prefix function * Using the Training Synchroniser * Using the KPI Synchroniser * Using the Employee Synchroniser * Using the Certification Synchroniser See More COMPLIANCE * Manage Observation Settings - Damstra Safety * Manage Skill Headings - Damstra Safety * Manage Compliance Types - Damstra Safety TRAINING * Setting up the VQUAL Matrix - Damstra Safety * Manage Training Course Categories - Damstra Safety USERS * SSO Token Signing Certificate Rollover * Manage User Group Profiles - Damstra Safety * Setup User Access to Damstra Safety * Configuring Damstra Safety For Single Sign On - ADFS * Configuring Damstra Safety For Single Sign On - Azure AD See More EVENTS * Manage Event Report Types - Damstra Safety * Manage Mandatory Events Fields - Damstra Safety * Manage Injury Management Settings - Damstra Safety * Manage Event Subjects - Damstra Safety * Manage Event Causal Analysis Settings - Damstra Safety See More ASSETS * Manage Transport Headings - Damstra Safety * Manage Plant Categories - Damstra Safety * Manage Transport Categories - Damstra Safety DAMSTRA SAFETY | MOBILE APPS AUDIT * Audit User Guide CHECK * Accessing Check Mobile App * Completing a Planned Check - Check Mobile App * Completing an Ad-hoc Check - Check Mobile App * Viewing Historical Checks - Check Mobile App * Performing a Manual Sync - Check Mobile App GENERAL * Having an issue with one of our apps? These 5 tips may help * What is my username for the Damstra Safety apps? * What are the current versions of the apps and how do I check what version I have? * How do I get the Damstra Safety apps? NOTIFY * Add an Event - Notify * [Standard Investigation] Manage / Sign Off Corrective actions - Notify * Report a Risk (Hazard) - Notify * Report an Observation - Notify * Installing Notify DAMSTRA SAFETY | BUSINESS INTELLIGENCE GETTING STARTED * Introduction to Damstra BI * Setting BI User Permissions * Managing a Folder Structure * Managing BI User Groups * Building a Simple BI Report See More NEXT STEPS * Adding Sections to Reports * Adding Filters to BI Reports * Using a Basic Sub Query * Using an Advanced Sub Query to Join to Another View * Enabling / Disabling the Site Filter Override in Damstra BI See More VAULT BI UPDATES * May 2018 Updates * Introducing the new Business Intelligence DAMSTRA SAFETY | WEB PORTAL OBSERVATIONS * Report an Observation - Damstra Web Portal EVENTS * Add an Event - Damstra Web Portal * [Standard Investigation] Manage / Sign Off Corrective Actions - Damstra Web Portal RISK * Report Risk (Hazard) - Damstra Web Portal GENERAL * Issuing Generic Tokens for Apps - Damstra Web Portal * Who receives a notification email when an incident is submitted via the web portal? VAULT CONTRACTOR CONTRACTOR * Vault Contractor Overview * Create Questions (Creating Questionnaires Part 1) - Contractor * Create Questionnaires (Creating Questionnaires Part 2) - Contractor * Prequalify Contractor - Contractor CONTRACTOR PORTAL * Manage Expiring Items - Contractor Portal * Portal Registration & Prequalification - Contractor Portal * Self Management - Contractor Portal WHAT'S HAPPENING Recent activity Featured RECENT ACTIVITY * Introduction Introduction to the Governance Module - Damstra Safety Article created 13 days ago 0 * Damstra Safety - Release Notes Damstra Safety (Formerly Vault Enterprise) - 09062021 Release - Gender Data Article created 1 month ago 0 * Solo Mobile Opting-in or out of the 'Video Recording During Alerts' feature - Solo Mobile Article created 1 month ago 0 * Solo Mobile Viewing your Session History - Solo Mobile Article created 2 months ago 0 * Setup Activate Solo Auto Start and Session Scheduling Functionality Article created 4 months ago 0 ... See more NEWS AND UPDATES Protect your world GENERAL * Home Page * Community * Damstratechnology.com * Submit A Request * Create A Community Post KNOWLEDGE BASE * Dashboard * Governance * Risk * Compliance * Assets * People * Apps * Business Intelligence * Contractor * Web Portal * Settings * General * * * Powered by Zendesk