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CA NOTICE AT COLLECTION

California Consumer Privacy Act
Notice At Collection

Last Updated: June 1, 2023

 

If you are a California resident, you may have certain rights under the
California Consumer Privacy Act (“CCPA”) regarding your personal information.
East West Bank and its affiliates (“East West Bank,” “we,” “our,” or “us”) are
committed to providing consumers their rights under the CCPA and to protecting
the privacy and security of our customers and employees.

Personal information, under the CCPA, is information that identifies, relates
to, or could reasonably be linked directly or indirectly with a California
resident.

The specific personal information that we collect, and use covered by the CCPA
will vary based on your relationship or interaction with us. The CCPA does not
apply to certain information, such as information subject to the
Gramm-Leach-Bliley Act (“GLBA”), which is governed by East West Bank’s privacy
policy, located on our website or by accessing this link East West Bank Privacy
Policy.


This policy provides information about our online and offline practices
regarding the collection, use, and retention of Personal Information. 

 

Categories of Personal Information We Collect Categories of Personal Information
We Collect

We collect personal information to provide financial products and services, and
for employment and human resource purposes. The personal information that we
collect will depend on our relationship with you. In the preceding 12 months, we
have collected the following categories of personal information.

 * Personal identifiers, such as name, social security/individual tax
   identification number, government identification number, passport number,
   driver’s license or state identification number, device identifier, IP
   address, or user identification (user ID).
 * Personal information, such as contact information (telephone numbers,
   addresses, and email address), financial information (including account/loan
   number, credit and debit card numbers, account balances), medical and health
   insurance information.
 * Characteristics of protected classes or groups under state or federal law,
   such as age, ethnicity and race, marital status, gender, military or veteran
   status, nationality, citizenship, request for care leave for family or self,
   including pregnancy leave.
 * Commercial information, such as products or services purchased, debts,
   assets, credit history, credit score, account information from other
   financial institutions, deposit account history, account and loan numbers,
   balances, debit or credit card number, or transaction histories.
 * Biometric information, such as fingerprints, health, or medical data.
 * Internet or other electronic network activity information, such as web
   cookies.
 * Geolocation data, such as information used to identify your device location.
 * Audio and visual, such as audio, electronic, visual (pictures), or similar
   information, such as call and video recordings.
 * Employment information, such as work history, salary, years on the job, or
   current and prior employer.
 * Education information, such as details about education, school, or degrees
   earned.
 * Inferences drawn from any of the information identified above to create a
   profile about, for example, preferences and characteristics.

The following categories of Sensitive Personal Information have been collected.

 * Personal identifiers, including Social Security/tax identification number,
   government identification number, passport number, driver’s license, or state
   identification number.
 * Account information, including, account log-in, financial account, debit
   card, or credit card number, and credentials to access the account.
 * Racial or ethnic information when required to be collected by law.

 

Reasons for Collection and Use of Personal Information Reasons for Collection
and Use of Personal Information

We collect and use personal information about consumers for the following
business or commercial purposes.

To offer and manage products and services, such as

 * So that we know who you are and to review qualifications for providing the
   products and services we offer.
 * Supporting the management and maintenance of products and services that we
   offer, which includes but is not limited to processing transactions,
   providing statements and account information, and accessing online or mobile
   banking.

For human resource management, such as

 * Identifying and processing employment applicants, including conducting
   background checks, and verifying qualifications for employment.
 * Administering employee services, including pay/compensation.
 * Providing benefits to employees and dependents, including healthcare and
   retirement plans.
 * Managing the health and safety of our employees.

To comply with laws and regulations, such as

 * Applicable banking, lending, and employment laws, including the Bank Secrecy
   Act and the Bank Protection Act.
 * For us to evaluate our compliance with employment and fair lending laws and
   regulations.

To provide security, such as

 * Using security cameras to protect you and our employees when on our premises.
 * Protecting your account if accessed by a new device and by a device in a new
   area.

To manage our business and enhance services, such as

 * Using cookies to identify your access device to provide you a smoother
   experience.
 * Performing accounting, auditing, and reporting activities, and other internal
   management obligations.
 * Complying with our policies, procedures, and contractual or legal
   obligations.
 * Evaluating and engaging in business transactions, which may include mergers,
   acquisitions, and other transactions such as the transfer or selling of
   assets.

For marketing, such as

 * Communicating with you regarding products and services offered by us, when in
   compliance with federal and state laws and regulations.
 * Use of employee names or images for marketing materials.

 

Retention of Personal Information Retention of Personal Information

Under the CCPA, the terms “share” and “sale” refer to providing information to a
third party for the purposes of advertising and targeted marketing. We do not
share or sell information as contemplated by the CCPA.

Personal information collected by us will be retained as required to provide
services and comply with regulatory and legal obligations. The table below
provides information on how the retention is determined for each category of
information.

 

 

Category of Personal Information Retention Category of Personal Information
Retention
 * Personal identifiers, including sensitive information
 * Personal information, including sensitive account information
 * Characteristics of protected classes, including sensitive race and ethnicity
   information
 * Commercial information
 * Employment information
 * Education information

As long as you are a customer, or an employee.

AND

As long as required to meet regulatory and legal obligations when you have
applied for a product or employment or are no longer a customer or employee.

 * Biometric information

As long as you are a customer, or an employee.
 * Internet or other electronic network activity information
 * Geolocation data

As long as you are a customer.
 * Audio and visual

As long as required to meet regulatory and legal obligations.

 

Share or Sale of Personal Information Share or Sale of Personal Information

East West Bank does not and will not share or sell the personal information of
consumers to third parties as contemplated under the CCPA, including personal
information of minors under 16 years of age. 

 

CCPA Privacy Policy CCPA Privacy Policy

For more information on our collection of personal information, refer to our
CCPA privacy policy on our website or by accessing this link California Consumer
Privacy Act.

 

Contact for More Information Contact for More Information

For any questions on East West Bank's privacy policies and practices you may
contact us at info@eastwestbank.com.

Last Updated: June 1, 2023

PRINTABLE NOTICE (PDFs require Acrobat Reader)

CCPA - Notice at Collection

California Consumer Privacy Act (CCPA)

Privacy Notice for Consumers

--------------------------------------------------------------------------------




PRIVACY & SECURITY



Security And Protection

Learn about our online security practices and what you can do to protect
yourself from online threats.

 * Consumer Data Protection
 * Online Security Information
 * Business Continuity Program

 

Fraud Prevention

Tips on how you can protect your information and identity, and what to do if you
are a victim of fraud.

 * How to Prevent Identity Theft
 * How to Avoid Phishing
 * How to Prevent Elder Financial Abuse
 * Online Banking Fraud Protection

 

Privacy

Read our privacy policies and learn how to keep your information private.

 * Privacy Notice for Consumers
 * CCPA (California Consumer Privacy Act Policy)
 * CCPA - Notice at Collection
 * Do Not Call Policy
 * Customer Identification Program Notice
 * Beneficial Ownership FAQ

 

Protect Your Computer!

Protect your identity and account against fraud and cybercriminals with Trusteer
Rapport.

 * Download Rapport for Free
 * Learn More

Other Resources

 * Giving the Bounce to Counterfeit Check Scams
 * Filing a Complaint with the FTC ID Theft
 * Visit the Security Center
 * Stay Safe Online
 * Homeland Security’s Cybersecurity Site

 

Inform Us Immediately!

 * Report Fraud, Phishing & Email Scams


NEED HELP?

Give us a call at
888-895-5650

Email Us

Mon - Fri: 6:00 am to 7:00 pm PT
Sat: 9:00 am to 5:00 pm PT


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separately registered trademarks of East West Bank in the United States and
other countries.

©2006 - 2023, East West Bank. All Rights Reserved.
NMLSR ID 469761

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