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Submission: On May 21 via manual from US — Scanned from DE
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Carahsoft | Government Customer Experience & Engagement Summit - Home MENU * Event Details * Agenda * Speakers * CPE Register Register ➤ HERO PROMO IMAGE HEADER AND BODY JOIN US THURSDAY, JUNE 6TH FOR THE GOVERNMENT CUSTOMER EXPERIENCE & ENGAGEMENT SUMMIT! As constituents' expectations evolve alongside technological advancements, government agencies must adapt their services to better meet the needs of customers across the nation. Doing so requires focus on and investment in the customer experience (CX). And with the emergence of artificial intelligence (AI) leaders are looking to its potential to improve CX. How is the rise of cutting-edge technologies like AI reshaping traditional approaches to government CX? What lessons are being learned along the way? How can leaders ensure that they are improving operations while placing equity at the heart of engagement strategies? At this in-person event, the Government Customer Experience & Engagement Summit convenes top thought leaders and experts from government and industry to explore the state of government CX today — and look ahead to the future. Throughout the program, participants will have the opportunity to follow along two distinct tracks that cater to diverse interests and objectives: technology and culture. The technology track will engage you in conversation surrounding the digital transformation of CX, its challenges and opportunities, while also exploring the integration of new technologies. Meanwhile, the culture track invites discussions on leadership, diversity, equity, and inclusion, and the importance of cultivating a positive work environment. From identifying pitfalls to highlighting innovative solutions, this event serves as a crucible for knowledge exchange, fostering a collaborative environment where lessons learned become the building blocks for a customer-centric government. PROMO IMAGE EVENT DETAILS: June 6, 2024 8am - 2pm ET Self Park: $48 Valet: 61 *Parking is not included in registration fee Business Casual The Westin Washington, DC Downtown 999 9th Street NW Washington, DC 20001 Free for Government and Military* Private Sector, Government Contractors, and Retirees: $195 *Must provide a .gov or .mil email address PROMO IMAGE THANK YOU TO OUR UNDERWRITERS: PLATINUM GOLD SILVER For technical issues, please contact: gemg.events@govexec.com Terms & Conditions| Privacy Policy Your Privacy Choices | Notice at Collection | Exercise Your Privacy Rights © 2024 by Govexec. All rights reserved. To Top