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Submitted URL: https://doi.org/10.26419/res.00505.001
Effective URL: https://www.aarp.org/pri/topics/work-finances-retirement/fraud-consumer-protection/2021-holiday-shopping-consumer-fra...
Submission: On December 21 via manual from IN — Scanned from DE
Effective URL: https://www.aarp.org/pri/topics/work-finances-retirement/fraud-consumer-protection/2021-holiday-shopping-consumer-fra...
Submission: On December 21 via manual from IN — Scanned from DE
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Fraud & Consumer Protection HOLIDAY SCAMS: THE GIFT THAT KEEPS ON TAKING THREE OUT OF FOUR US ADULTS AGES 18+ HAVE BEEN TARGETED BY OR EXPERIENCED AT LEAST ONE FORM OF FRAUD. * Facebook * Twitter * LinkedIn by Jennifer Sauer, AARP Research Published November 18, 2021 The COVID-19 pandemic had a monumental impact on consumers' social and purchasing behavior — namely, moving more consumers online for social visits, purchases, and banking. With many COVID-related restrictions lifted and holiday shopping around the corner, AARP conducted a survey to examine what type of shopping consumers expect to engage in and how aware they are of potential fraud from searching for the perfect gift to sending it to the recipient. The survey was conducted between October 8, 2021 and October 17, 2021 by ANR Market Research Consultants (ANR). ANR completed 1,027 telephone interviews. Respondents were screened to be U.S. residents age 18 or older who use the internet at least occasionally and shop for gifts, food, or decorations for a holiday, observance, or event during the months of November through January. All data have been weighted by age, gender, and race/ethnicity according to 2019 Census Bureau five-year American Community Survey statistics. State Reports * Alabama (Report, PDF) * Annotated Questionnaire (PDF) * Massachusetts (Report, PDF) * Annotated Questionnaire (PDF) * Montana (Report, PDF) * Annotated Questionnaire (PDF) * Oklahoma (Report, PDF) * Annotated Questionnaire (PDF) * Pennsylvania (Report, PDF) * Annotated Questionnaire (PDF) For more information, please contact Jennifer Sauer at jsauer@aarp.org. For media inquiries, please contact External Relations at media@aarp.org. Suggested citation: Sauer, Jennifer. Holiday Scams: The Gift That Keeps on Taking. An AARP Survey of U.S. Adults 18+. Washington, DC: AARP Research, November 2021. https://doi.org/10.26419/res.00505.001 MORE FROM AARP The Fraud Experience in Indigenous Communities New AARP-sponsored research explores the vulnerability of American Indian and Alaska Native communities to fraudulent activities. PACT Act Fraud: Veterans and Service Members Targeted Criminals target veterans and service members for PACT Act fraud because they have stable salaries and benefits. Many are unaware of the PACT Act benefit. The Scope of Elder Financial Exploitation: What It Costs Victims In this paper, using a first of-its-kind methodology to measure the annual financial cost of EFE in the United States, we find that victims over age 60 lost $28.3 billion. Americans Are Aware of Fraud But Remain Vulnerable Most Americans (81%) ages 50 and older believe scams and fraud have reached a crisis level, but their awareness of fraud using payment apps is lacking. Gift Card Scams Have Emotional Costs, Say Consumers Gift card scam victims reported feeling fearful of card payment criminals, and embarrassed and frustrated when trying to recover funds, finds AARP research. { "maxItems":5, "itemsPerRow":"3", "rows":"4", "loadMore":"6", "adsNum":"0", "resultsLength":"5" } DETAILED FINDINGS NATIONAL REPORT * 1. Holiday Scams: The Gift That Keeps on Taking — An AARP Survey of U.S. Adults 18+ (Report, PDF) * 2. Annotated Questionnaire (PDF) * 3. Methodology (PDF) NATIONAL REPORT (SPANISH) * 1. Estafas en la temporada festiva: un regalo de alto costo: Encuesta de AARP con adultos de EE.UU. 18+ (PDF) SEE ALSO * 1. Fraud Watch Network AARP is a nonprofit, nonpartisan organization that empowers people to choose how they live as they age. Donate Volunteer Membership AARP Rewards Advertise with AARP Contact Us Careers at AARP AARP Services Inc. 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