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support.civitech.io Open in urlscan Pro
54.145.108.179  Public Scan

Go To Rescan Add Verdict Report
URL: https://support.civitech.io/
Submission: On August 07 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 5 IPs in 1 countries across 3 domains to perform 10 HTTP transactions. The main IP is 54.145.108.179, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.civitech.io.
TLS certificate: Issued by R10 on August 7th 2024. Valid for: 3 months.
This is the only time support.civitech.io was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 54.145.108.179 14618 (AMAZON-AES)
2 2600:9000:264... 16509 (AMAZON-02)
2 18.244.20.226 16509 (AMAZON-02)
3 143.204.215.107 16509 (AMAZON-02)
2 13.32.23.12 16509 (AMAZON-02)
10 5
1    54.145.108.179 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-145-108-179.compute-1.amazonaws.com
support.civitech.io
2    2600:9000:2646:5400:b:1881:c0:21 (United States)

ASN16509 (AMAZON-02, US)
d3eto7onm69fcz.cloudfront.net
2    18.244.20.226 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-244-20-226.fra56.r.cloudfront.net
d33v4339jhl8k0.cloudfront.net
3    143.204.215.107 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-215-107.fra53.r.cloudfront.net
beacon-v2.helpscout.net
2    13.32.23.12 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-23-12.fra56.r.cloudfront.net
d3hb14vkzrxvla.cloudfront.net
Domain Requested by
3 beacon-v2.helpscout.net support.civitech.io
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 d33v4339jhl8k0.cloudfront.net support.civitech.io
2 d3eto7onm69fcz.cloudfront.net support.civitech.io
1 support.civitech.io
10 5

This site contains links to these domains. Also see Links.

Domain
www.helpscout.com
Subject Issuer Validity Valid
support.civitech.io
R10		 2024-08-07 -
2024-11-05		 3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01		 2023-10-10 -
2024-09-19		 a year crt.sh
*.helpscout.net
Amazon RSA 2048 M03		 2024-03-18 -
2025-04-15		 a year crt.sh

This page contains 1 frames:

Primary Page: https://support.civitech.io/
Frame ID: 3974E88E1C14B4668187D8294D7E58EF
Requests: 9 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Civitech Knowledge Base

Page Statistics

10
Requests

100 %
HTTPS

20 %
IPv6

3
Domains

5
Subdomains

5
IPs

1
Countries

284 kB
Transfer

347 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

10 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
support.civitech.io/ 		11 KB
4 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.civitech.io/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
54.145.108.179 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-145-108-179.compute-1.amazonaws.com
Software
openresty /
Resource Hash
e207de9f46182a9af8c34cc6be274b6f6b410c2c2d689592455c5e5ec53328b7

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Wed, 07 Aug 2024 10:52:11 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1721905284936.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/ 		114 KB
115 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1721905284936.css
Requested by
Host: support.civitech.io
URL: https://support.civitech.io/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:5400:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.civitech.io/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Wed, 07 Aug 2024 10:33:57 GMT
via
1.1 b459d8cae3f218ce39711fc3ecdcc998.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
1110
etag
"9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
117042
x-amz-cf-id
3peES7DplsDJDDEngnOvKZyUyEZPnKH4lI9pTRNBvRXXahE1a7djvA==
lockup_cmyk_horizontal_color-(1).png
d33v4339jhl8k0.cloudfront.net/docs/assets/5dd710ed2c7d3a7e9ae4462b/images/64c400b16d36cc04e826241d/ 		3 KB
3 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/5dd710ed2c7d3a7e9ae4462b/images/64c400b16d36cc04e826241d/lockup_cmyk_horizontal_color-(1).png
Requested by
Host: support.civitech.io
URL: https://support.civitech.io/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.226 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-226.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
cb557799490af1a31aefa3ea0051dc6ef7139e904860d2e1508cb43adf9e6794

Request headers

Referer
https://support.civitech.io/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Wed, 07 Aug 2024 10:52:13 GMT
via
1.1 b2d59a81483e9c35443be57826cea9fa.cloudfront.net (CloudFront)
last-modified
Fri, 28 Jul 2023 17:53:54 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
etag
"0ae1db5c5fb0bbe1c498a0879e2fcf1f"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
2662
x-amz-cf-id
M7PaEja0BEy03UtzlX9lG7QDk6a8Xjc3pUGKSv36KHz-NoyHKcukkw==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/ 		116 KB
116 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: support.civitech.io
URL: https://support.civitech.io/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:5400:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.civitech.io/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Wed, 07 Aug 2024 10:31:27 GMT
via
1.1 b459d8cae3f218ce39711fc3ecdcc998.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
1244
etag
"75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
118353
x-amz-cf-id
8BbJ2OrSChi9tIx5PBjweWiFdrghcPL15B1d1AN4VVwXff7Lq-Y96w==
/
beacon-v2.helpscout.net/ 		458 B
903 B 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: support.civitech.io
URL: https://support.civitech.io/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.107 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-107.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
992480f2372e7e8936911137328e7a424956a94549050cbb61180e31f33247ff
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.civitech.io/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Wed, 07 Aug 2024 10:50:19 GMT
content-encoding
gzip
via
1.1 e8b17f734954ee4d46d26cf302323482.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
114
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
326
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 05 Aug 2024 08:38:29 GMT
server
AmazonS3
etag
"417c1f8d99bc161f2e06d07b4eb37357"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=120, s-maxage=120, public
accept-ranges
bytes
x-amz-cf-id
ybetzE2jy3EgRBZUkjYbONVjFD4Y9hgXJjrfHxD5V8Y99vuALtxLMA==
lockup_rgb_arrows_color.png
d33v4339jhl8k0.cloudfront.net/docs/assets/5dd710ed2c7d3a7e9ae4462b/images/64ee1fffe82ed15ede51f5e4/ 		1 KB
1 KB 		Other
General
Check archive.org
Download Go to
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/5dd710ed2c7d3a7e9ae4462b/images/64ee1fffe82ed15ede51f5e4/lockup_rgb_arrows_color.png
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.226 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-226.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
df326107da4f5b9dde05a8bb0467cba7a6e072911742ebe5da51f7ccb9a9958f

Request headers

Referer
https://support.civitech.io/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 06 Aug 2024 12:53:35 GMT
via
1.1 b2d59a81483e9c35443be57826cea9fa.cloudfront.net (CloudFront)
last-modified
Tue, 29 Aug 2023 16:42:40 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
age
79118
etag
"bcfaf7d01ecaea2635336bbc769ee34b"
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
1139
x-amz-cf-id
cVNI-XnecjwsFhoXJ5yu2LLZ-eyfFmUyxcmWKnRDUYyc5ONDikXaaw==
vendor.5fe8f3bc.js
beacon-v2.helpscout.net/static/js/ 		62 KB
23 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.107 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-107.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c615d03cee52e9673053fd8588d0e124a318245eb3e831e8f3a9204c6d3c99f2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.civitech.io/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Wed, 07 Aug 2024 09:55:29 GMT
content-encoding
gzip
via
1.1 e8b17f734954ee4d46d26cf302323482.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
3404
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
22572
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 05 Aug 2024 08:38:29 GMT
server
AmazonS3
etag
"a3d10a46a82feffc1fa974df28b56f57"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
6aiU9Y3FuBMk2gHcUeZK6O6y23LOxdFsCNJu_eRxH28SbKTV-qeqsw==
main.ddc6d8d6.js
beacon-v2.helpscout.net/static/js/ 		31 KB
13 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/static/js/main.ddc6d8d6.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.107 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-107.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
9fa02332e26a86f2561fda8191abbfa308cda997a44f8c6aaf7a5b10a64e3b1f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.civitech.io/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Wed, 07 Aug 2024 09:47:51 GMT
content-encoding
gzip
via
1.1 e8b17f734954ee4d46d26cf302323482.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
3862
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12421
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 05 Aug 2024 08:38:29 GMT
server
AmazonS3
etag
"265485c7ab8090f2557d87d07c4defe1"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
06u65pDwBjcc3220aNpD8o1bsxlrJd2J6IQbV8Lw3ez5DXpLmW1stw==
cb945e40-7be2-47d7-8967-0ca18ebbf40c
d3hb14vkzrxvla.cloudfront.net/v1/ 		8 KB
9 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/cb945e40-7be2-47d7-8967-0ca18ebbf40c
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.12 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-12.fra56.r.cloudfront.net
Software
/
Resource Hash
a2e32269d694060167ffbabab303d9baac03557866d6ce5c352de896ef3b8fdc
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
1440e306-b8f8-40d1-824c-76c0498bbdc5
Helpscout-Release
2.2.211
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
078b11e1-6c26-462c-bacd-2dd8bb482ba7
Referer
https://support.civitech.io/
Beacon-Device-Instance-ID
66069a16-397f-483d-8384-0a33e12ffd98
Helpscout-Origin
Beacon-Embed

Response headers

date
Wed, 07 Aug 2024 10:52:12 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 103eb504d36d97c9f30550032223d996.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-attachments-hour
10
vary
Origin,Access-Control-Request-Method
content-type
application/json
access-control-allow-origin
https://support.civitech.io
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-limit-ai-ask-hour
25
x-amz-cf-id
LsXBwK679N9lvmRQZ5a_ZniVWPxUYoKT9sG88AtAWSg7-zji4JsMNA==
x-ratelimit-limit-chat-tokens-hour
25
cb945e40-7be2-47d7-8967-0ca18ebbf40c
d3hb14vkzrxvla.cloudfront.net/v1/ 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/cb945e40-7be2-47d7-8967-0ca18ebbf40c
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.12 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-12.fra56.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,beacon-device-instance-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://support.civitech.io
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, beacon-device-instance-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://support.civitech.io
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, TRACE, PATCH
content-length
0
date
Wed, 07 Aug 2024 10:52:12 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 103eb504d36d97c9f30550032223d996.cloudfront.net (CloudFront)
x-amz-cf-id
GbXVUid9Cr6D6rFKylJ_xGRh4gCNSjwmAhN3BjzlihGvnzmfoptsjw==
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-limit-ai-ask-hour
25
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

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12 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| Beacon function| hashChanged function| css_browser_selector string| url function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery string| c function| initArticleRatings function| initDocsWebSearch object| beaconJsonp

1 Cookies

Domain/Path Name / Value
support.civitech.io/ Name: PLAY_SESSION
Value: "4954203fabf07746d44f3f28d6cd0c71b4021156-siteId=5dd710ed2c7d3a7e9ae4462c&hs.session.id=qJXRbILgyCzqN4HdZBkK70bMpbvcIKbqh4pC2EPtMxSW7zf8EU1VHtXWrPDP8bWZ&hs.session.exp=1723114331738"