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SHARING STORIES OF EXTRAORDINARY HUMAN CARE IN A TIME OF CRISIS

During the trying times of the COVID-19 pandemic, the power of community and
shared experience has never been more important. We encourage you to submit your
own story highlighting the tremendous ways that patients, families and
healthcare providers have shown incredible strength, love and resilience, in the
most difficult circumstances. Through these stories we aim to help community
members find comfort and honor those who have given so much.

VIDEO OVERVIEW >

SUBMIT A STORY



SHARING STORIES OF EXTRAORDINARY HUMAN CARE IN A TIME OF CRISIS

During the trying times of the COVID-19 pandemic, the power of community and
shared experience has never been more important. We encourage you to submit your
own story highlighting the tremendous ways that patients, families and
healthcare providers have shown incredible strength, love and resilience, in the
most difficult circumstances. Through these stories we aim to help community
members find comfort and honor those who have given so much.

VIDEO OVERVIEW >

SUBMIT A STORY


YOUR STORIES


THE SUPER ANTI-COVID HEROES

Honoring all our lab heroes at Grupo Fleury

Read More >


A BIRTHDAY TO REMEMBER

Honoring the 2 Central Staff at University of Maryland St. Joseph Medical Center
for reminding us all that, in times of difficulty, the simple kindness of others
can be the beacon of hope for all.

Read More >


OFFSITE HOSPITAL WING INCREASES LIFE-SAVING CAPACITY IN EAST TORONTO DURING
COVID-19

Honoring VHA staff who run a remote hospital wing, increasing capacity for
life-saving care in East Toronto during COVID-19

Read More >


CREATIVITY AND COLLABORATION OPTIMIZING VIRTUAL CARE SERVICES FOR VHA’S LONDON
REHAB TEAM

Honoring the incredible staff at VHA Home Healthcare

Read More >


LIGHT AT THE END OF THE TUNNEL: UNSHELTERED RESIDENT FINDS HOPE THROUGH NEW AJAX
HUB

Honoring VHA staff for helping an unsheltered community during COVID-19

Read More >


MSK PATIENT ADVISORS SEND WARM WISHES TO HEALTHCARE HEROES

Honoring MSK PFACQ Members and all MSK Staff

Read More >


NORTHWELL HEALTH’S CARDIAC CARE IN THE MIDDLE OF A PANDEMIC

Honoring all of the incredibly passionate and dedicated Northwell Heroes

Read More >


LETTERS OF GRATITUDE TO NORTHWELL’S #HEALTHCAREHEROES

Honoring all of the incredibly passionate and dedicated Northwell Heroes

Read More >


ECMO SPRINGBOARDS COVID-19 PATIENT’S LONG RECOVERY AT NORTHWELL HEALTH

Honoring all of the incredibly passionate and dedicated Northwell Heroes

Read More >


CHAPLAIN MAKES DREAM COME TRUE

Honoring Chaplain Sabin Gautreau

Read More >


BEYOND PLATITUDES: A NURSE’S JOURNEY OF SELF-REFLECTION AND VULNERABILITY

Honoring Monica Friesen, Halton Healthcare

Read More >


PEOPLE BEFORE POLICY

Honoring Terri Savino, Middlesex Health & Karri Crispino, Wife of Patient

Read More >


TREADING WATER: COPING WITH UNCERTAINTY DURING A NOVEL PANDEMIC

Honoring Sachin Patel, M.D.

Read More >


VOLUNTEERS DEMONSTRATE #RIVERSIDESAFE PATIENT EXPERIENCE

Honoring Riverside Healthcare Volunteer Team

Read More >


VIRTUAL VISITOR PROGRAM ENABLES CONNECTIONS WHEN IN-PERSON VISITS ARE NOT AN
OPTION

Honoring Minneapolis VA Health Care System and Martina Malek, FACHE, Associate
Director/Chief Experience Officer, Minneapolis VA HCS

Read More >


VHA MOBILIZES TO HELP LONG-TERM CARE HOMES IN CRISIS

Honoring VHA staff and service providers who voluntarily worked in long-term
care facilities, many of which were in outbreak, during COVID-19.

Read More >


FRONTLINE HEROES’ COMMUNITY SUPPORT

Honoring Frontline Heroes

Read More >


PREGNANT MOM SURVIVES COVID-19, WAITS A MONTH TO HOLD HER BABY

Honoring patient Ruth Esparza Gonzalez and the Clinical Care Teams at Denver
Health

Read More >


PATIENT EXPERIENCE – KEEPING PATIENTS AND FAMILIES CONNECTED

Honoring Southlake Regional Health Centre

Read More >


BESIDE OUR PATIENTS…YET FROM AFAR!

Honoring TIES, a volunteer program at the American University of Beirut Medical
Center.

Read More >


PHARMACY KIOSKS ENHANCE EXPERIENCE

Honoring Randy Ball, Vice President & System Pharmacy Officer

Read More >


BACKUP CARE SERVICES HELP EMPLOYEES BE PRESENT

Honoring Texas Health Resources

Read More >


GOOD CALLS

Honoring the Patient and Family Experience department at Texas Health Resources
along with the Radiology Schedulers

Read More >


NUTRITION SERVICES INITIATES FROM FAMILY AND FRIENDS DELIVERY SERVICE TO
INPATIENTS

Honoring Nutrition Services Delivery Team

Read More >


HEALTHCARE NETWORK PROVIDER SHARES A SPECIAL MESSAGE

Honoring Healthcare Network

Read More >


CARING FOR OUR UNDERSERVED COMMUNITIES

Honoring Healthcare Network’s frontline healthcare workers

Read More >


“TOGETHER, WE CAN CHANGE THE WORLD” – CAREGIVERS AND PROVIDERS AT ST. JOSEPH
HERITAGE MEDICAL GROUP CLINIC SHARE THEIR MESSAGE

Honoring the caring and compassionate Caregivers and Providers at St. Joseph
Heritage Medical Group Clinic in Santa Ana, California. Together they serve
patients during Covid-19 pandemic with kindness and empathy and in keeping with
our promise to “Know me, Care for me, Ease my way”. The spirit of this St.
Joseph team is uplifting as they continue to stand together in their community.
Laura Reyes, Patient Experience Sr. Program Manager

Read More >


THE STRENGTH AND COURAGE OF A NURSE

Honoring UM SJMC L&D Unit

Read More >


CANCER DOESN’T SLEEP DURING A PANDEMIC !

Honoring the Ask MDAnderson Clinical Team

Read More >


PATIENT SERVICES AND TRAINING TEAM

Honoring my team!

Read More >


BETTER TOGETHER

Honoring the Staff of the Pediatric Emergency Department at NYC Health +
Hospitals/ Harlem.

Read More >


MYSTERIOUS MESSAGES

Honoring all people that are working through mental health issues.

Read More >


LETTERS OF GRATITUDE FOR NORTHWELL’S HEALTHCARE HEROES

Honoring Northwell Health

Read More >


BEATING, AND THEN TREATING, COVID-19

Honoring Northwell Health

Read More >


GAINESVILLE’S GRAFFITI WALL SHOWS VITAS GRATITUDE FOR NURSES

VITAS Healthcare

Read More >


VITAS NURSE HELPS ON COVID-19 FRONT LINES IN NYC

Honoring VITAS Healthcare RN, Alisa Greene

Read More >


COMPASSIONATE ROUNDING AT MSH MAKES A BIG DIFFERENCE FOR PATIENTS

Honoring the Compassionate Rounding program at Markham Stouffville Hospital

Read More >


I AM THE PATIENT EXPERIENCE

Honoring Patient Experience Professionals Across the Continuum of Care

Read More >


TMC NURSES FOCUS ON THE POSITIVES OF COVID-19: ANGELS ON EARTH

Honoring Texoma Medical Center Nurses

Read More >


CARING FROM THE HEART

Honoring Tabor Village healthcare workers.

Read More >


FAITH & MIRACLES FOR A FAMILY AFFECTED BY COVID-19

Honoring Christian Care Communities & Services

Read More >


ADVOCATING FOR THE MOST VULNERABLE PATIENTS DURING THE COVID19 PANDEMIC

Honoring Joanna Sheinfeld, MD – The Mount Sinai Hospital
Erica Rubinstein, LCSW, CPXP, VP of Service Excellence & Patient Experience –
The Mount Sinai Hospital
Jamie Ruhmshottel, Clinical Nurse Manager, MPCU – The Mount Sinai Hopsital

Read More >


BRINGING COMFORT TO FAMILIES AND EMPLOYEES

Honoring McLeod Health -Service Excellence Department

Read More >


CARE TEAMS FACILITATE VIDEO CONFERENCE CALLS WITH PATIENTS AND FAMILIES

Honoring The Care Teams at Marianjoy

Read More >


HOME OF THE BRAVE

Honoring the Staff at UM SJMC

Read More >


PROVIDING MEANINGFUL INTERACTIONS DURING A PANDEMIC- CHILD LIFE

Honoring The Child Life Team at Mary Bridge Children’s Hospital in Tacoma,
Washington

Read More >


A LETTER OF THANKS FOR CARING FOR DADDY

Honoring The Vidant Health Team

Read More >


THANK YOU TO OUR REAL-LIFE SUPERHEROES FOR KEEPING OUR STAFF, PATIENTS AND
COMMUNITY SAFE!

Honoring The #HealthcareHeroes at Torrance Memorial

Read More >


METRO HEALTH EMPLOYEES WED AT HOSPITAL AMID COVID-19

Honoring Bradley Wernette and Melanie Bork

Read More >


PATIENT RELATIONS ON THE FRONTLINES

Honoring Linda Kajtazi, Alexandra Rodriguez and Elvis Matos

Read More >


REMEMBER WHAT WE ARE, WHAT WE HAVE DONE AND WHAT WE CAN DO.

Honoring Northwell Health

Read More >


MOMENT OF GRATITUDE WITH DENISE DURGIN

Honoring #PXGratitude – Frontline Employees

Read More >


MOMENT OF GRATITUDE WITH VLADIK LORD

Honoring #PXGratitute – Healthcare Teams

Read More >


MOMENT OF GRATITUDE WITH CATHY ARSENAULT

Honoring #PXGratitute – Frontline Employees

Read More >


MOMENT OF GRATITUDE WITH TANYA LORD

Honoring #PXGratitude – Frontline Employees

Read More >


MOMENT OF GRATITUDE WITH VICTORIA BASKETT

Honoring #PXGratitute – Frontline Employees

Read More >


WITH GRATITUDE FOR OUR SOUTHERN CALIFORNIA DOCTORS AND CAREGIVERS AT PROVIDENCE
ST. JOSEPH HEALTH

Honoring SoCal Healthcare Heroes from Providence St. Joseph Health

Read More >


IF IT CAN’T BE ME, THANK GOD THERE’S YOU.

Honoring The Frontlines

Read More >


FAMILY ADVISORY BOARD CHAIR SHARES HER ADMIRATION OF CHILDREN’S MERCY KANSAS
CITY

Honoring Kacy Seitz

Read More >


HAPPY HEROES PROJECT

Honoring Frontline Heroes

Read More >


RECOGNIZING PATIENT EXPERIENCE IN A PANDEMIC. A SALUTE TO YOU!

Honoring CHI Health Good Samaritan Hospital

Read More >


WE ARE ALL THE PATIENT EXPERIENCE!

Honoring Sistina Ophthalmology Clinic – Specialized Hospital for Eyes Health in
Skopje, North Republic of Macedonia

Read More >


#CHOCKINDNESS: WE ARE STRONGER TOGETHER

Honoring CHOC Children’s Hospital Heroes

Read More >


REMEMBER WHAT WE ARE, WHAT WE HAVE DONE AND WHAT WE CAN DO.

Honoring Northwell Health

Read More >


COMFORTING PATIENTS DURING EASTER

Honoring Marianjoy Spiritual Care Staff and our Teen Volunteers

Read More >


BENT BUT NOT BROKEN

Honoring all the hardworking staff of Marianjoy Rehabilitation Hospital

Read More >





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SPONSORED WITH GRATITUDE BY:



The Beryl Institute is the global community of practice committed to elevating
the human experience in healthcare.

The Beryl Institute believes human experience is grounded in experiences of
patients & families, those who work in healthcare and the communities they
serve.

LEARN MORE >

Contributing partner:



© 2020 The Beryl Institute

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WE STAND


TOGETHER


HONORING HUMAN SERVICE

During the trying times of the COVID-19 pandemic, the power of community and
shared experience has never been more important. We encourage you to submit your
own story highlighting the tremendous ways that patients, families and
healthcare providers have shown incredible strength, love and resilience, in the
most difficult circumstances. Through these stories we aim to help community
members find comfort and honor those who have given so much.

View stories
Submit a Story