URL: https://www.convoso.com/blog/call-center-challenges/
Submission: On March 25 via manual from IN — Scanned from DE

Summary

This website contacted 8 IPs in 4 countries across 6 domains to perform 33 HTTP transactions. The main IP is 141.193.213.11, located in United States and belongs to CLOUDFLARESPECTRUM Cloudflare, Inc., US. The main domain is www.convoso.com.
TLS certificate: Issued by Sectigo RSA Organization Validation S... on April 24th 2023. Valid for: a year.
This is the only time www.convoso.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
23 141.193.213.11 209242 (CLOUDFLAR...)
1 104.16.136.206 13335 (CLOUDFLAR...)
1 35.225.25.149 396982 (GOOGLE-CL...)
3 104.18.176.125 13335 (CLOUDFLAR...)
1 188.114.96.3 13335 (CLOUDFLAR...)
1 104.17.239.249 13335 (CLOUDFLAR...)
3 52.219.156.10 16509 (AMAZON-02)
33 8
Apex Domain
Subdomains
Transfer
23 convoso.com
www.convoso.com
486 KB
4 hsforms.com
forms.hsforms.com — Cisco Umbrella Rank: 8369
forms-na1.hsforms.com — Cisco Umbrella Rank: 14491
7 KB
3 amazonaws.com
co-asset.s3.ap-south-1.amazonaws.com — Cisco Umbrella Rank: 802721
6 KB
1 clearout.io
clearout.io — Cisco Umbrella Rank: 523596
16 KB
1 wpengine.com
cnvnew.wpengine.com
1 KB
1 hsforms.net
js.hsforms.net — Cisco Umbrella Rank: 13827
154 KB
33 6
Domain Requested by
23 www.convoso.com www.convoso.com
3 co-asset.s3.ap-south-1.amazonaws.com www.convoso.com
3 forms.hsforms.com js.hsforms.net
www.convoso.com
1 forms-na1.hsforms.com www.convoso.com
1 clearout.io www.convoso.com
1 cnvnew.wpengine.com www.convoso.com
1 js.hsforms.net www.convoso.com
33 7
Subject Issuer Validity Valid
*.convoso.com
Sectigo RSA Organization Validation Secure Server CA
2023-04-24 -
2024-05-24
a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2023-05-16 -
2024-05-15
a year crt.sh
*.wpengine.com
RapidSSL TLS RSA CA G1
2023-08-01 -
2024-08-28
a year crt.sh
clearout.io
E1
2024-01-30 -
2024-04-29
3 months crt.sh
*.s3.ap-south-1.amazonaws.com
Amazon RSA 2048 M01
2024-02-01 -
2025-01-30
a year crt.sh

This page contains 1 frames:

Primary Page: https://www.convoso.com/blog/call-center-challenges/
Frame ID: 7F86E710556D60583191D0FEFB3C6FA0
Requests: 42 HTTP requests in this frame

Screenshot

Page Title

2024 Call Center Challenges: Top Industry Problems and Solutions

Detected technologies

Overall confidence: 100%
Detected patterns
  • /wp-(?:content|includes)/

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

33
Requests

100 %
HTTPS

0 %
IPv6

6
Domains

7
Subdomains

8
IPs

4
Countries

671 kB
Transfer

1495 kB
Size

2
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

33 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.convoso.com/blog/call-center-challenges/
367 KB
67 KB
Document
General
Full URL
https://www.convoso.com/blog/call-center-challenges/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.11 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
53aa0cba2a9a58178838588659350b845703cd3442b56bcbafa9e4a93f56a5fa

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
accept-language
de-DE,de;q=0.9
sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
sec-ch-ua-mobile
?0
sec-ch-ua-platform
"Win32"

Response headers

alt-svc
h3=":443"; ma=86400
cache-control
max-age=600, must-revalidate
cf-cache-status
DYNAMIC
cf-ray
869f6a4e9df24d86-FRA
content-encoding
br
content-type
text/html; charset=UTF-8
date
Mon, 25 Mar 2024 13:58:21 GMT
link
<https://www.convoso.com/wp-json/>; rel="https://api.w.org/" <https://www.convoso.com/wp-json/wp/v2/posts/28234>; rel="alternate"; type="application/json" <https://www.convoso.com/?p=28234>; rel=shortlink
server
cloudflare
vary
Accept-Encoding Accept-Encoding Accept-Encoding Accept-Encoding,Cookie
x-cache
HIT: 11
x-cache-group
normal
x-cacheable
SHORT
x-powered-by
WP Engine
x-tec-api-origin
https://www.convoso.com
x-tec-api-root
https://www.convoso.com/wp-json/tribe/events/v1/
x-tec-api-version
v1
NGSpv5_NC0k9P_v6ZUCbLRAHxK1EuyysdUmm.woff2
www.convoso.com/wp-content/astra-local-fonts/heebo/
12 KB
12 KB
Font
General
Full URL
https://www.convoso.com/wp-content/astra-local-fonts/heebo/NGSpv5_NC0k9P_v6ZUCbLRAHxK1EuyysdUmm.woff2
Requested by
Host: www.convoso.com
URL: https://www.convoso.com/blog/call-center-challenges/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.11 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
edca86796431c83a5c62288a256a2e33d2a1b5b91511bfd47fa8b13a405bc450

Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
https://www.convoso.com/blog/call-center-challenges/
Origin
https://www.convoso.com
accept-language
de-DE,de;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 25 Mar 2024 13:58:21 GMT
cf-cache-status
HIT
last-modified
Fri, 22 Mar 2024 11:04:56 GMT
server
cloudflare
age
213947
etag
"65fd65d8-2fe8"
vary
Accept-Encoding
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
cf-ray
869f6a51ca5c4d86-FRA
alt-svc
h3=":443"; ma=86400
content-length
12264
pxiEyp8kv8JHgFVrJJfecg.woff2
www.convoso.com/wp-content/astra-local-fonts/poppins/
8 KB
8 KB
Font
General
Full URL
https://www.convoso.com/wp-content/astra-local-fonts/poppins/pxiEyp8kv8JHgFVrJJfecg.woff2
Requested by
Host: www.convoso.com
URL: https://www.convoso.com/blog/call-center-challenges/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.11 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
7d93459d86585bfcdbb7e0376056226adb25821ee54b96236fe2123e9560929f

Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
https://www.convoso.com/blog/call-center-challenges/
Origin
https://www.convoso.com
accept-language
de-DE,de;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 25 Mar 2024 13:58:21 GMT
cf-cache-status
HIT
last-modified
Fri, 22 Mar 2024 11:04:56 GMT
server
cloudflare
age
213947
etag
"65fd65d8-1ecc"
vary
Accept-Encoding
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
cf-ray
869f6a51ca5e4d86-FRA
alt-svc
h3=":443"; ma=86400
content-length
7884
astra.woff
www.convoso.com/wp-content/themes/astra/assets/fonts/
3 KB
3 KB
Font
General
Full URL
https://www.convoso.com/wp-content/themes/astra/assets/fonts/astra.woff
Requested by
Host: www.convoso.com
URL: https://www.convoso.com/blog/call-center-challenges/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.11 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
ec7ef7aa5fd1e019f1c26193e95e46d481d4983673936a9dda086705ada6e3d5

Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
https://www.convoso.com/blog/call-center-challenges/
Origin
https://www.convoso.com
accept-language
de-DE,de;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 25 Mar 2024 13:58:21 GMT
cf-cache-status
HIT
last-modified
Fri, 17 Nov 2023 11:55:37 GMT
server
cloudflare
age
213947
etag
"655754b9-ce8"
vary
Accept-Encoding
content-type
font/woff
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
cf-ray
869f6a51ca5f4d86-FRA
alt-svc
h3=":443"; ma=86400
content-length
3304
Gotham-Book-500.woff
www.convoso.com/wp-content/uploads/2021/11/
62 KB
62 KB
Font
General
Full URL
https://www.convoso.com/wp-content/uploads/2021/11/Gotham-Book-500.woff
Requested by
Host: www.convoso.com
URL: https://www.convoso.com/blog/call-center-challenges/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.11 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
55d421fdca8c8ec67392cdaf8de15b32aeb3621f08bb42f95e576695f0c8d296

Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
https://www.convoso.com/blog/call-center-challenges/
Origin
https://www.convoso.com
accept-language
de-DE,de;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 25 Mar 2024 13:58:21 GMT
cf-cache-status
HIT
last-modified
Tue, 12 Dec 2023 07:43:12 GMT
server
cloudflare
age
213947
etag
"65780f10-f7f0"
vary
Accept-Encoding
content-type
font/woff
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
cf-ray
869f6a51ca624d86-FRA
alt-svc
h3=":443"; ma=86400
content-length
63472
Gotham-Light-300.woff
www.convoso.com/wp-content/uploads/2021/11/
68 KB
68 KB
Font
General
Full URL
https://www.convoso.com/wp-content/uploads/2021/11/Gotham-Light-300.woff
Requested by
Host: www.convoso.com
URL: https://www.convoso.com/blog/call-center-challenges/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.11 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
c1033649540f07c855e2786069b132a5ce94177c1713acdfe3d5bc61948a4036

Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
https://www.convoso.com/blog/call-center-challenges/
Origin
https://www.convoso.com
accept-language
de-DE,de;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 25 Mar 2024 13:58:21 GMT
cf-cache-status
HIT
last-modified
Tue, 12 Dec 2023 07:45:16 GMT
server
cloudflare
age
213947
etag
"65780f8c-10e34"
vary
Accept-Encoding
content-type
font/woff
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
cf-ray
869f6a51ca634d86-FRA
alt-svc
h3=":443"; ma=86400
content-length
69172
Gotham-Medium-600.woff
www.convoso.com/wp-content/uploads/2021/11/
57 KB
57 KB
Font
General
Full URL
https://www.convoso.com/wp-content/uploads/2021/11/Gotham-Medium-600.woff
Requested by
Host: www.convoso.com
URL: https://www.convoso.com/blog/call-center-challenges/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.11 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
978da398ebd2d174c3212bef5113298a766c4bfe79b8d392e6015d9865a6e9e1

Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
https://www.convoso.com/blog/call-center-challenges/
Origin
https://www.convoso.com
accept-language
de-DE,de;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 25 Mar 2024 13:58:21 GMT
cf-cache-status
HIT
last-modified
Tue, 12 Dec 2023 07:44:06 GMT
server
cloudflare
age
213947
etag
"65780f46-e4ac"
vary
Accept-Encoding
content-type
font/woff
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
cf-ray
869f6a51ca644d86-FRA
alt-svc
h3=":443"; ma=86400
content-length
58540
Gotham-Bold-700.woff
www.convoso.com/wp-content/uploads/2021/11/
51 KB
51 KB
Font
General
Full URL
https://www.convoso.com/wp-content/uploads/2021/11/Gotham-Bold-700.woff
Requested by
Host: www.convoso.com
URL: https://www.convoso.com/blog/call-center-challenges/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.11 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
1fcb560e83d6df538fd09deb77969e7e5830fd627ea3c9b5f212b61f94d5b411

Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
https://www.convoso.com/blog/call-center-challenges/
Origin
https://www.convoso.com
accept-language
de-DE,de;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 25 Mar 2024 13:58:21 GMT
cf-cache-status
HIT
last-modified
Tue, 12 Dec 2023 07:45:01 GMT
server
cloudflare
age
213947
etag
"65780f7d-cbc8"
vary
Accept-Encoding
content-type
font/woff
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
cf-ray
869f6a51ca664d86-FRA
alt-svc
h3=":443"; ma=86400
content-length
52168
jquery.min.js
www.convoso.com/wp-includes/js/jquery/
86 KB
31 KB
Script
General
Full URL
https://www.convoso.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1
Requested by
Host: www.convoso.com
URL: https://www.convoso.com/blog/call-center-challenges/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.11 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
cb6f2d32c49d1c2b25e9ffc9aaafa3f83075346c01bcd4ae6eb187392a4292cf

Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
https://www.convoso.com/blog/call-center-challenges/
accept-language
de-DE,de;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 25 Mar 2024 13:58:21 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Mon, 28 Aug 2023 17:14:23 GMT
server
cloudflare
age
213947
etag
W/"64ecd5ef-15601"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
content-type
application/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
cf-ray
869f6a527b514d86-FRA
alt-svc
h3=":443"; ma=86400
jquery-migrate.min.js
www.convoso.com/wp-includes/js/jquery/
13 KB
5 KB
Script
General
Full URL
https://www.convoso.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.4.1
Requested by
Host: www.convoso.com
URL: https://www.convoso.com/blog/call-center-challenges/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.11 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
5274f11e6fb32ae0cf2dfb9f8043272865c397a7c4223b4cfa7d50ea52fbde89

Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
https://www.convoso.com/blog/call-center-challenges/
accept-language
de-DE,de;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 25 Mar 2024 13:58:21 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Fri, 09 Jun 2023 05:49:24 GMT
server
cloudflare
age
213947
etag
W/"6482bd64-3509"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
content-type
application/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
cf-ray
869f6a527b534d86-FRA
alt-svc
h3=":443"; ma=86400
v2.js
js.hsforms.net/forms/
481 KB
154 KB
Script
General
Full URL
https://js.hsforms.net/forms/v2.js
Requested by
Host: www.convoso.com
URL: https://www.convoso.com/blog/call-center-challenges/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
104.16.136.206 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
b715034010b1479e7a4a2e5d571689fd05142a6a765fa341fb8f61e9ce576329
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
https://www.convoso.com/
accept-language
de-DE,de;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

content-encoding
br
age
144
x-evy-trace-route-service-name
envoyset-translator
x-amz-server-side-encryption
AES256
content-security-policy-report-only
frame-ancestors 'self'; report-uri https://send.hsbrowserreports.com/csp/report?resource=forms-embed/static-1.4774/bundles/project-v2.js&cfRay=869f66cd1a1c3816-FRA
x-amz-replication-status
COMPLETED
x-evy-trace-listener
listener_https
etag
W/"9485dc4b1fa9efefba4862f8a0581794"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
x-evy-trace-virtual-host
all
cache-control
s-maxage=600, max-age=300
x-hs-target-asset
forms-embed/static-1.4774/bundles/project-v2.js
date
Mon, 25 Mar 2024 13:58:21 GMT
x-amz-version-id
9d7EqS.wP16C3hZhn1hsKrzc1cSTV7NB
via
1.1 f57a09c5455a80253c61001d750462e6.cloudfront.net (CloudFront)
x-content-type-options
nosniff
cf-cache-status
HIT
nel
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sec-ch-ua-platform
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Response headers

date
Mon, 25 Mar 2024 13:58:21 GMT
cf-cache-status
HIT
age
85647
cf-polished
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content-disposition
inline; filename="gmail.webp"
alt-svc
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content-length
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cf-bgj
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server
cloudflare
etag
"65575475-d24"
vary
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content-type
image/webp
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
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cf-ray
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Full URL
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Requested by
Host: www.convoso.com
URL: https://www.convoso.com/blog/call-center-challenges/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.11 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
https://www.convoso.com/blog/call-center-challenges/
accept-language
de-DE,de;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 25 Mar 2024 13:58:21 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
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server
cloudflare
age
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etag
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vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
content-type
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access-control-allow-origin
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cache-control
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cf-ray
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alt-svc
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prime_download.svg
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Full URL
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Requested by
Host: www.convoso.com
URL: https://www.convoso.com/blog/call-center-challenges/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
35.225.25.149 Council Bluffs, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
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Software
nginx /
Resource Hash
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Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
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accept-language
de-DE,de;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 25 Mar 2024 13:58:22 GMT
content-encoding
br
last-modified
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server
nginx
etag
W/"6557522e-85a"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
content-type
image/svg+xml
access-control-allow-origin
*
cache-control
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Image
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Full URL
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Requested by
Host: www.convoso.com
URL: https://www.convoso.com/blog/call-center-challenges/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.11 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
https://www.convoso.com/blog/call-center-challenges/
accept-language
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sec-ch-ua-mobile
?0
User-Agent
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sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 25 Mar 2024 13:58:21 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
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server
cloudflare
age
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etag
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vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
content-type
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access-control-allow-origin
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cache-control
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cf-ray
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alt-svc
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URL: https://js.hsforms.net/forms/v2.js
Protocol
H3
Security
QUIC, , AES_128_GCM
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Reverse DNS
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cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Accept
application/json, text/plain, */*
Referer
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accept-language
de-DE,de;q=0.9
sec-ch-ua-mobile
?0
User-Agent
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sec-ch-ua-platform
"Win32"

Response headers

x-origin-hublet
na1
date
Mon, 25 Mar 2024 13:58:22 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
cf-cache-status
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content-encoding
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x-evy-trace-route-service-name
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x-hubspot-correlation-id
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x-envoy-upstream-service-time
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alt-svc
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x-evy-trace-route-configuration
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x-evy-trace-listener
listener_https
x-request-id
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server
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x-trace
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vary
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access-control-allow-methods
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content-type
application/json;charset=utf-8
access-control-allow-origin
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x-evy-trace-virtual-host
all
access-control-expose-headers
X-Origin-Hublet
access-control-max-age
180
access-control-allow-credentials
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cache-control
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x-robots-tag
none
access-control-allow-headers
*
cf-ray
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x-evy-trace-served-by-pod
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URL: https://js.hsforms.net/forms/v2.js
Protocol
H3
Security
QUIC, , AES_128_GCM
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cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Accept
application/json, text/plain, */*
Referer
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accept-language
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sec-ch-ua-mobile
?0
User-Agent
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sec-ch-ua-platform
"Win32"

Response headers

x-origin-hublet
na1
date
Mon, 25 Mar 2024 13:58:22 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
cf-cache-status
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x-envoy-upstream-service-time
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alt-svc
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x-evy-trace-route-configuration
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x-evy-trace-listener
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x-request-id
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server
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x-trace
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vary
origin
access-control-allow-methods
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content-type
application/json;charset=utf-8
access-control-allow-origin
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x-evy-trace-virtual-host
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access-control-expose-headers
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access-control-max-age
180
access-control-allow-credentials
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cache-control
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x-robots-tag
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access-control-allow-headers
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cf-ray
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URL: https://www.convoso.com/blog/call-center-challenges/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
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cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
https://www.convoso.com/
accept-language
de-DE,de;q=0.9
sec-ch-ua-mobile
?0
User-Agent
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sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 25 Mar 2024 13:58:22 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
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x-hubspot-correlation-id
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x-envoy-upstream-service-time
48
alt-svc
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content-length
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x-evy-trace-route-configuration
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x-evy-trace-listener
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x-request-id
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server
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x-trace
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vary
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content-type
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x-evy-trace-virtual-host
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x-evy-trace-served-by-pod
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access-control-expose-headers
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cache-control
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access-control-allow-credentials
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x-robots-tag
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cf-ray
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General
Full URL
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Requested by
Host: www.convoso.com
URL: https://www.convoso.com/wp-content/cache/min/1/wp-content/themes/astra-child/hub-func.js?ver=1711105683
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
188.114.96.3 Amsterdam, Netherlands, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

sec-ch-ua
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Referer
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accept-language
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sec-ch-ua-mobile
?0
User-Agent
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sec-ch-ua-platform
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Response headers

date
Mon, 25 Mar 2024 13:58:22 GMT
content-encoding
br
cf-cache-status
HIT
nel
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age
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cf-polished
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alt-svc
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cf-bgj
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server
cloudflare
etag
W/"12bce-610b6878062f7-gzip"
section
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vary
Accept-Encoding
report-to
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Requested by
Host: www.convoso.com
URL: https://www.convoso.com/blog/call-center-challenges/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
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Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
https://www.convoso.com/
accept-language
de-DE,de;q=0.9
sec-ch-ua-mobile
?0
User-Agent
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sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 25 Mar 2024 13:58:22 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
x-evy-trace-route-service-name
envoyset-translator
x-hubspot-correlation-id
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x-envoy-upstream-service-time
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alt-svc
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content-length
35
x-evy-trace-route-configuration
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x-evy-trace-listener
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x-request-id
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server
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x-trace
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vary
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content-type
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x-evy-trace-virtual-host
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x-evy-trace-served-by-pod
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access-control-expose-headers
X-Origin-Hublet
cache-control
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access-control-allow-credentials
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x-robots-tag
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cf-ray
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3 KB
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General
Full URL
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Requested by
Host: www.convoso.com
URL: https://www.convoso.com/blog/call-center-challenges/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

sec-ch-ua
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Referer
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accept-language
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sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Date
Mon, 25 Mar 2024 13:58:23 GMT
Last-Modified
Tue, 07 Apr 2020 08:03:17 GMT
Server
AmazonS3
x-amz-request-id
XBRGTG8N4G3KJBE4
ETag
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Content-Type
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Accept-Ranges
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x-amz-id-2
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correct.png
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1 KB
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Image
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Full URL
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Requested by
Host: www.convoso.com
URL: https://www.convoso.com/blog/call-center-challenges/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.219.156.10 Mumbai, India, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
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Resource Hash
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Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
https://www.convoso.com/
accept-language
de-DE,de;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Date
Mon, 25 Mar 2024 13:58:23 GMT
Last-Modified
Sat, 11 Apr 2020 01:15:46 GMT
Server
AmazonS3
x-amz-request-id
XBRG9V6SA3PJ7F17
ETag
"3f564ea020f0f016c13bcad09eabcb88"
Content-Type
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Accept-Ranges
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x-amz-id-2
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wrong.png
co-asset.s3.ap-south-1.amazonaws.com/js/assets/
1 KB
2 KB
Image
General
Full URL
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Requested by
Host: www.convoso.com
URL: https://www.convoso.com/blog/call-center-challenges/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.219.156.10 Mumbai, India, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-r-w.ap-south-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
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Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
https://www.convoso.com/
accept-language
de-DE,de;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Date
Mon, 25 Mar 2024 13:58:23 GMT
Last-Modified
Sat, 11 Apr 2020 01:15:46 GMT
Server
AmazonS3
x-amz-request-id
XBRVDK9XM51WHV9J
ETag
"c707d527ddb09811f26af2aff71f5c00"
Content-Type
image/png
Accept-Ranges
bytes
Content-Length
1323
x-amz-id-2
9rxZ/AepCU4EuEeUScqgK2BZ9t2gOor6pcfzH1CVprQxEyUzICYboOrWu4tfh4V5nbjqdj6S4ts=
cropped-convoso-favicon-1-32x32.png
www.convoso.com/wp-content/uploads/2017/05/
506 B
769 B
Other
General
Full URL
https://www.convoso.com/wp-content/uploads/2017/05/cropped-convoso-favicon-1-32x32.png
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.11 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
26b3014c6995d751a9d19c968d4e5025618950fd9e0abd543573f68d9e18df59

Request headers

sec-ch-ua
"Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer
https://www.convoso.com/blog/call-center-challenges/
accept-language
de-DE,de;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 25 Mar 2024 13:58:22 GMT
cf-cache-status
HIT
age
85648
cf-polished
origFmt=png, origSize=705
content-disposition
inline; filename="cropped-convoso-favicon-1-32x32.webp"
alt-svc
h3=":443"; ma=86400
content-length
506
cf-bgj
imgq:100,h2pri
last-modified
Fri, 17 Nov 2023 11:55:31 GMT
server
cloudflare
etag
"655754b3-2c1"
vary
Accept
content-type
image/webp
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
cf-ray
869f6a58cbde4d86-FRA

Verdicts & Comments Add Verdict or Comment

31 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| onpagereveal undefined| href object| astra object| RocketPreloadLinksConfig object| rocket_lazyload_css_data object| ajax_object object| ezTOC object| elementorFrontendConfig object| lazyLoadOptions function| $ function| jQuery function| LazyLoad object| hubspot object| HubSpotForms object| hbspt object| hsFormsOnReady function| getCookies function| checkAffiliate function| setParamValues function| getClientID function| add_hubs_form function| clearoutValidation object| images boolean| is_image object| iframes boolean| is_iframe object| rocket_lazy object| _hsq object| clearout

2 Cookies

Domain/Path Name / Value
.www.convoso.com/ Name: __cf_bm
Value: gWuEYq6lYtjlvuskB_.TatqjleAWaexhL.IrCNIKhdk-1711375101-1.0.1.1-RuTTblTLVhQM8Y0dy5Sw6BiseZB15haw6sss_M5EWYGlogDjvdiglgE9VWCF.PL3B9DrMLppqJabpdCDDRfjyg
.hsforms.com/ Name: _cfuvid
Value: OcQfdCeT8Xu8p20gn7t0F1QWMF_YI_R.cPowsuW2VFM-1711375102459-0.0.1.1-604800000

5 Console Messages

Source Level URL
Text
other warning URL: https://www.convoso.com/blog/call-center-challenges/
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://www.convoso.com/blog/call-center-challenges/
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
javascript warning URL: https://www.convoso.com/blog/call-center-challenges/
Message:
The resource https://www.convoso.com/wp-content/uploads/2023/04/iStock-1043619666-1-1024x683.webp was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.
javascript warning URL: https://www.convoso.com/blog/call-center-challenges/
Message:
The resource https://www.convoso.com/wp-content/astra-local-fonts/poppins/pxiEyp8kv8JHgFVrJJfecg.woff2 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.
javascript warning URL: https://www.convoso.com/blog/call-center-challenges/
Message:
The resource https://www.convoso.com/wp-content/astra-local-fonts/heebo/NGSpv5_NC0k9P_v6ZUCbLRAHxK1EuyysdUmm.woff2 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

clearout.io
cnvnew.wpengine.com
co-asset.s3.ap-south-1.amazonaws.com
forms-na1.hsforms.com
forms.hsforms.com
js.hsforms.net
www.convoso.com
104.16.136.206
104.17.239.249
104.18.176.125
141.193.213.11
188.114.96.3
35.225.25.149
52.219.156.10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